Emergency food support - Guide to food, meals, parcels and vouchers - Port Phillip Community Group
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\ Emergency food support Guide to food, meals, parcels and vouchers 27 April 2020
Emergency food support This directory is provided to assist those that are unable to source or provide their required food and grocery supplies during the current pandemic. This directory includes emergency food relief, however it is apparent there are a number of specific needs that our community may have during this period. For those that are unable to access shops, a number of local businesses and supermarkets have adapted so that they can continue to provide you with goods and services. Council is continuing to operate many of its services for eligible members of our community that are elderly or have disabilities, including meals on wheels. And for those in need, several organisations providing free meals, food parcels and vouchers. While in isolation, you may notice friends, family or neighbours in your community that require assistance, and we encourage you to safely remain connected, where required to support each other or direct them to options that are available. Last updated 27 April 2020 2
Emergency food support
Have the means to purchase food but due to self isolation
having trouble accessing food without leaving home
Service Service provided Eligibility and conditions
Delivered Across Port Phillip a number of local None
goods and businesses have adapted their service
services so they can continue to provide you
with goods and services in line with
COVID-19 Stage Three requirements.
This includes online orders and delivery
services. Many of these local traders
can be found at
lovemyplace.com.au/open-business
Drive through Many of your favourite traders are still None
pick up operating at the South Melbourne
service Market through both a delivery and
drive-thru pick up service.
southmelbournemarket.com.au
Online Woolworths have resuming online 1 -2 None
delivery delivery days
Last updated 27 April 2020 3Emergency food support
Have the means to purchase food but require support to
access services
Wherever possible, people are being asked to arrange for family or friends who are not required to
be self-isolated to pick up and deliver food or other items for you. Where this is not possible a
number of options are available.
Service Service provided Eligibility and conditions
Online If you require Have the means to purchase food but
Shopping assistance completing require support to access online services
Assistance online shopping orders, such as priority supermarket services
please contact Council
via ASSIST 9209 6777 Do not have access to the internet
Friends and families are unable to assist
Priority Coles are providing a Existing Coles Online customers 70+
delivery: number online delivery
Coles service for Coles online 65 + with an My Aged Care / NDIS
priority customers only number
including:
National Disability Insurance Agency
$80 community box customers who have been sent a unique
contains grocery items code to access services including COPS
and household items
for healthy meals and 50 + indigenous Australians with a My
snacks, plus some Aged Care or NDIS number
everyday essentials to
support two people Aged care, disability care and other
aged 65+ for 7 days businesses that support vulnerable
coles.com.au/customer members of the community.
notice/community-box
Online Home delivery
or click and collect
shop.coles.com.au
Priority In addition to resuming Online Note Woolworth have resumed online
delivery: all online delivery$80 delivery home deliveries
Woolworths basics boxes are Woolworths
delivered Priority
Delivery to customers
who are unable to visit
stores such
woolworths.com.au/sho
p/page/woolworths-
basics-box
Last updated 27 April 2020 4Emergency food support
Priority Choice of four different Two Confirmed COVID-19 cases
delivery: package options. working
IGA Register online days for Mandatory isolation due to exposure to
iga.com.au/priority/sho registration COVID-19
p or call 1800 018 384
The elderly (70+)
Elderly indigenous people (50+)
Chronic illnesses (60+)
Respiratory issues
Immunosuppressed
Eligible for the NDIS
In mandatory isolation returning from
overseas
Healthcare workers working in hospitals
Last updated 27 April 2020 5Emergency food support
In mandatory self-isolation
If you have little or no food, and no network of family and friends for support Emergency Relief
Packages are available from the State Government.
Service Service provided Eligibility and conditions
Emergency The Victorian Monday to Vulnerable people who are in mandatory
relief Government is Friday, self-isolation due to coronavirus (COVID-
packages providing emergency 24 hours 19), have little or no food, and no
relief packages, which network of family and friends to support
are boxes containing Saturday to them.
essential food and Sunday,
personal care items to 10 am to
last two weeks. 3 pm
dhhs.vic.gov.au/victoria
n-public-coronavirus-
disease-covid-
19#emergency-relief-
packages
1800 675 398
Last updated 27 April 2020 6Emergency food support
Looking for assistance? Free food charities
A number of charities and organisations are continuing to provide access to free meals, food
parcels and vouchers across the City of Port Phillip.
They have all changed the way they deliver services to minimise risk during this period and now
only provide either a delivered, take away or parcel pickup option.
Service Service provider Eligibility and conditions
Delivered Hare Krishna Temple Valid student or concession
meals Free vegetarian meal delivered card or reason why you
to homes. need free meals delivered
SMS 0438 716 335.
Food Father Bob Maguire Monday, Tuesday Basic groceries and
Parcels Foundation and Thursday, toiletries.
204 Gladstone Street, 10 am to 2 pm.
South Melbourne Friday, 11 am to Health Care Card / Pension
Call 9699 7474 2 pm. Card
Food Port Phillip Community Monday to Friday City of Port Phillip residents
Parcels / Group 9.30 am to with proof of low income
Vouchers Phone or email only 4.30pm
Subject to assessment
Call 8598 6600
Email info-
support@ppcg.org.au
Food and Christ Church Mission Monday, People in crisis requiring
Toiletries Community Centre Wednesday and emergency supplies (food,
14 Acland St, St Kilda Thursday, toiletries and pre-cooked
Call 9534 9250 10.30 am to meals)
1.30 pm
Meals Christ Church Mission Wednesday 4.30 People in crisis. Do not
(takeaway) Community Centre to 6.30pm require people to be local
14 Acland St, St Kilda residents or hold any form
Call 9534 9250 of pension or concession
card.
Meals Emerald Hill Mission Wednesday and
(takeaway) Van at Cleve Gardens, Friday, 7 pm
Fitzroy Street, St Kilda
Meals St Luke’s Monday to Friday,
(takeaway) 210 Dorcas Street, South 9 am to 5 pm
Melbourne (from the church
office)
Call 9686 8521
Last updated 27 April 2020 7Emergency food support
Meals Anglican Parish of the Sunday, 5 pm to Health concession card
(takeaway) Parks, St Silas 6 pm
99 Bridport St, Albert Park.
Call 9690 2393
Meals Hartley’s Community Meals Monday to Friday,
(takeaway) 211 Chapel St Prahran. 11 am to 1.45 pm
Meals Uniting ‘The Hub’ Monday to Friday, Supporting existing
(takeaway) 101 Carlisle St, St Kilda East. 12 pm to 1 pm registered participants only.
Not taking new clients
Meals Sacred Heart Mission Everyday, 10 am None
(takeaway) 87 Grey Street, St Kilda to 1 pm
Vegetarian option available.
Soup is vegan only
Meals Planetshakers Sunday, Proof of ID
(takeaway) 412 City Rd, South Melbourne. 10.30 am to 3 pm
Call 9896 7999
Meals Uniting Wednesday and One parcel every four
(takeaway) 329 Dorcas St, South Thursday, 10 am weeks available.
Melbourne. to 4 pm
Also provides food and
clothing vouchers, Myki Appointments
passes and Telstra phone preferred
cards.
Call 690 1188
Meals Uniting Monday to
(takeaway) 211 Chapel Street, Prahran. Thursday,
Also provides food and 9.30 am to
clothing vouchers, Myki 12.30 pm
passes and Telstra phone Appointments
cards. preferred
Call 9692 9500
Vouchers Salvation Army Crisis Centre Monday to Friday, Only one every six months
29 Grey Street, St Kilda. 9 am to 5 pm
Call 1800 627 727. Subject to assessment
Health Care / Pension Card
showing residency
Last updated 27 April 2020 8Emergency food support
Council support for elderly and those with disability
Council is continuing to deliver services to Port Phillip's older people, people with disabilities and
their carers including delivered meals (Meals on Wheels) and unescorted shopping assistance.
During this period if you notice friends, family or neighbours in your community that may require,
and may be eligible for these services, we encourage you direct them to the following options.
Service Service provider Eligibility and conditions
Delivered Meals on Wheels Monday to Friday Meals on wheels are a
meals subsidised services.
Delivered meals service Access to the service is
(provided by Choice Fresh based on an assessment.
Meals) provides a service for In some circumstances,
eligible residents who are urgent or immediate
having difficulty preparing services may be put in
meals for themselves. place without requiring an
assessment, but users must
For an assessment contact be registered with My Aged
helpdeskaaintake@portphillip. Care.
vic.gov.au or 9209 6749. .
Where services extend
beyond six weeks, clients
will require a formal care
plan review or assessment.
Aged care Includes services such as To request an assessment:
and unescorted shopping For people aged over 65
disability assistance. years, please contact My
services Aged Care Clients Helpline
If you have become aware on 1800 200 422.
during this period of a friend,
neighbour or family member People aged under 65,
that may require assistance please contact ASSIST on
please contact our staff to 03 9209 6777
discuss eligibility for these
services as defined under
State Government Home and
Community Care or
Commonwealth Government
legislation.
Last updated 27 April 2020 9Emergency food support Food support for charities If you are a charity operating in Port Phillip, Port Phillip Community Group is working collaboratively with Council to set up a central depot for the storage of large amounts of food and hygiene products that will be distributed to community organisations only. Share the Food project is responding to an escalation in requests for food and essential items. This is a collaboration between Council, coordinated by the Port Phillip Community Group, and supported by a range of project partners including Second Bite, Coles, RACV, Father Bob Foundation. To assist or request pickups phone 8598 6600 info-support@ppcg.org.au If you have other questions, might want to link up with service providers or would like to offer services please phone 9209 6157. Last updated 27 April 2020 10
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