Development Management Policies and Finsbury Local Plan Topic Paper: Hotels - August 2012

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Development Management Policies and
Finsbury Local Plan

Topic Paper: Hotels

August 2012
1. Outline

1.1. This topic paper provides justification for the hotels policy in Islington’s
     Development Management Policies DPD Submission Draft document.
     The paper also provides a response to comments which have arisen
     from the DPD consultation process.

2. Background

2.1. Proposed DM Policy DM28 sets out the policy for hotels and visitor
     accommodation. Further detail is also provided by policy BC8 of the
     Finsbury Local Plan. This policy has been informed by a number of
     studies/documents.

2.2. The Islington Employment Study (2005) looked at the need for
     employment land and premises in Islington. This was supplemented by
     the Islington Hotels Study (Atkins, 2005), a supply/demand assessment
     for hotels during the period up to 2016.

2.3. The hotels study considered that Islington should aim to meet future
     needs by ensuring the provision of a range of hotel types aimed at
     different market segments; including affordable / budget, lifestyle,
     business, 3/4 Star, boutique and extended-stay accommodation.

2.4. In summary, the study recommended that the LDF contain policies
     setting out criteria for assessing hotel applications, whilst directing hotels
     to the following locations:
       Large hotels at City Road South / Moorgate; Clerkenwell / Farringdon;
        adjacent to King’s Cross; and Angel; and
       Small to medium sized hotels at Highbury Corner; Archway; Nag’s
        Head; and adjacent to Arsenal / LMU (Holloway Road tube).

2.5. These broadly correspond to the Key Areas identified in the Core
     Strategy, except for the omission of Finsbury Park.

2.6. The London Hotel Demand Study (GLA, 2006) found that around 77% of
     hotel bedrooms were located in Central London in 1996, but this had
     declined to 69% in 2005. Taking into account more recent development
     activity, the study projected that by 2008 the total stock of hotel
     bedrooms in Central London would reduce to around 67% by 2008.
     While this was considered to support GLA objectives for spreading the
     benefits of tourism, much of the four/five star stock was expected to
     remain within central London; with two star and budget hotels being
     confined largely to other parts of the capital.

2.7. Overall the study identified need for an additional 2,300 hotel rooms by
     2016, and 1,700 rooms between 2017 and 2026.
2.8. The Government has made it clear that supporting guidance not listed in
     Annex 3 of the NPPF is still extant, prior to its revocation after a full
     review of all planning policy supporting guidance. The Good Practice
     Guide on Planning for Tourism (DCLG, 2006) cancelled PPG21
     (Tourism) when it was published in September 2006. It encourages local
     authorities to identify suitable locations for hotels as part of the plan-
     making process, in order to meet identified future needs. It emphasises
     the importance of doing this for major hotels (e.g. those with business,
     conference and banqueting facilities, or large tourist hotels), and
     confirms that the sequential test should apply to these (i.e. by directing
     them towards town centres and other similar locations).

2.9. The Accessible Hotels in London (Grant Thornton for the GLA, 2010)
     report was commissioned to inform the London Plan policy on the
     percentage of accessible hotel bedrooms required to meet demand over
     the next 20 years. The report concluded that 10% of new hotel rooms
     should be accessible, and also clarified that the London Plan should
     provide a suitable definition of an ‘accessible room’ to ensure that they
     will meet the needs of intended occupants.

2.10. Consistent with the London Plan, other London boroughs are taking a
      similar approach to Islington with regard to positively directing hotel
      development to specific areas where impacts can be managed and
      where they meet certain criteria.

Borough        Policy
Camden          Directs larger hotels to Central London and smaller hotels to
                  town centres
                Allows hotels elsewhere where they would attract limited
                  numbers of visitors
                Specifies criteria for hotels (e.g. accessibility/servicing
                  requirements and character/amenity considerations)
Hackney         Directs hotels to established employment areas with a PTAL
                  score of 5 or above or within/adjacent to identified town centres
Westminster     Directs new hotels to certain areas (e.g. Paddington, Victoria,
                  West End), on streets that are not predominantly residential in
                  character
                Protects existing hotels that do not have adverse effects on
                  residential amenity
                Encourages change of use to residential in certain areas (e.g.
                  Pimlico, Bayswater)
City of London  Allowing hotels that support the primary business/cultural roles
                Refusing new hotels where they would compromise business
                  function/growth
                Directing hotels away from existing residential areas
Tower           Directs hotels towards the CAZ, City Fringe, Canary Wharf and
Hamlets           town centres
2.11. Two papers produced in 2010 by Tourism Insights1 explored issues
      around tourism and planning, and cited positive impacts including:
       Retraining the resident workforce
       Providing routes to management for staff
       Helping to diversify over-specialised economies
       Supporting and enhancing local services and facilities, including
        public services
       Attracting arts, sports or cultural events (including conferences)

2.12. Hotels are akin to retail and leisure uses in the type of employment that
      they generate. Providing for a limited amount of hotel development will
      invariably support the Core Strategy objective of providing a range of
      types of job within the borough.

2.13. The local economic benefits of hotels are well recognised in rural
      locations, where visitor spend can be easily measured. In urban areas,
      local benefits are clearly more difficult to estimate; but it is not
      unreasonable to assume that hotels may generate income for nearby
      shops and cafés.

2.14. Clearly, business tourism is likely to be a substantial driver of hotel
      development in parts of the borough; particularly the CAZ. Business
      hotel development is more likely to be linked to uplift/refurbishment of
      office and conference facilities (alongside other types of complementary
      use generated by office development, such as shops, restaurants and
      bars). A benefit of business hotels is therefore their contribution to
      diversity in the local employment market.

2.15. The primary, direct disadvantage of hotels is their local impact. Where
      over-concentration occurs, hotels can harm the character of a place,
      particularly in residential areas, both directly (e.g. creating noise and
      disturbance for neighbouring residents) and indirectly (by generating a
      high level of transience in the overnight population).

2.16. Hotels can also lead to a loss of land suitable for uses of greater priority,
      such as housing or employment. In terms of employment land
      specifically, although hotels can be classified as an employment use,
      they often provide low employment densities, which means that other
      employment uses providing higher employment densities would be
      preferred where there was a conflict over available development land.
      For example, the Homes and Communities Agency Employment
      Densities Guide (2nd Edition) (2010) indicates that B1(a) office
      floorspace generates around 1 employee per 12sqm, with budget hotels
      generating around 1 employee per 3 bedrooms, general hotels
1
  See
http://www.insights.org.uk/articleitem.aspx?title=Tourism+and+Planning.+Part+1%3a+The+Planning+Sy
stem and
http://www.insights.org.uk/articleitem.aspx?title=Tourism+and+Planning.+Part+2%3a+Tourism+Develop
ment+and+Planning
generating around 1 employee per 2 bedrooms and 4/5 star hotels
     generating around 1 employee per 1.25 bedrooms. Hotels therefore offer
     much less capacity for employment growth.

2.17. Hotels have quite different travel patterns than, for example, office
      buildings. Their occupants tend to arrive or depart at all times during the
      week, rather than at peak times on weekdays. Although a number of
      visitors in central London will arrive by public transport and foot, drop-off
      areas for taxis and coaches are an important consideration. In addition
      hotels generate more frequent deliveries; requiring essential supplies of
      food, drink, laundry and other items necessary for the daily operation of
      the business. Adequate servicing bays are therefore important.

3. Planning policy context

3.1. Islington’s adopted Core Strategy policy CS14(G) identifies Town
     Centres as the appropriate location for hotels and visitor
     accommodation; and also states that 10% of hotel bedrooms will be
     required to be wheelchair accessible.

3.2. Policy CS13 addresses “employment uses”, which includes hotels (as
     defined in the Glossary). Part A of the policy directs new employment
     space “to locate in the CAZ and town centres where access to public
     transport is greatest”. Policy CS7 indicates that hotels may be
     acceptable in some CAZ locations.

3.3. The overall thrust of the Core Strategy is therefore to direct hotels
     anywhere within Town Centres and in CAZ locations where access to
     public transport is greatest. These are locations where hotel
     development would best support the retail and service economy.

3.4. The London Plan policy 4.5 provides the key policy basis for the
     proposed hotel policy in the DM Policies DPD; this policy directs new
     visitor accommodation to Town Centres and within the Central Activities
     Zone (CAZ) in Opportunity Areas/Intensification Areas. In Islington,
     these are the Kings Cross and City Fringe Opportunity Areas and the
     Farringdon/Smithfield Intensification Area.

3.5. London Plan Policy 4.5 also seeks to deliver 10% of net additional hotel
     bedrooms to wheelchair accessible standards; seeks to ensure new
     visitor accommodation meets the highest standards of design,
     accessibility and inclusion; and aims to resist further intensification of
     hotels in areas with an existing concentration.

3.6. The National Planning Policy Framework (NPPF) identifies hotels as a
     Main Town Centre Use; therefore new hotel developments should be
     directed to Town Centres.

4. Policy development
4.1. The proposed DM Hotels Policy has a hierarchy approach to
     development of hotels and other visitor accommodation, with Town
     Centres preferred, then areas within the CAZ that are in close proximity
     to national railway hubs (i.e., around Kings Cross, Farringdon, Moorgate
     and Old Street). Outside of these locations, the council will resist
     proposals for hotels and other visitor accommodation.

4.2. The proposed policy also has a number of criteria which new hotels and
     visitor accommodation must meet, including supporting the areas
     primary retail/business/cultural role; providing appropriate arrangements
     for pick up/drop off, servicing and coaches; and demonstrating that there
     will be no adverse impacts on residential amenity.

4.3. The policy affords preference to visitor accommodation designed, leased
     and operated as a hotel for temporary occupation. Other types of visitor
     accommodation which share common characteristics with permanent,
     self-contained housing will be subject to conditions limiting the length of
     occupation, and may also be assessed as a residential unit given the
     common characteristics between the two.

4.4. Previous iterations of the policy, in the Issues & Options and Direction of
     Travel draft documents, have been refined to ensure that the policy
     reflects the conclusions of the studies/documents discussed in section 2,
     is consistent with the NPPF, London Plan and adopted Core Strategy,
     and appropriately addresses representations received during
     consultation exercises.

4.5. Policy BC8 of the Finsbury Local Plan provides further detail on the
     development of hotels. Policy BC8 identifies Opportunity
     Area/Intensification Area boundaries and allows for hotels within these,
     consistent with DM policy DM28.

5. Justification for proposed policy

5.1. The proposed DM policy limits development of hotels to Town Centres
     and the CAZ within close proximity to national railway hubs. The policy
     has been developed throughout the various consultation stages, taking
     on board comments from various consultees including the GLA.
     Following the Direction of Travel consultation, the policy was amended
     to include the preferred hierarchy of hotel locations i.e. Town Centres,
     then within the CAZ in close proximity to national rail hubs. The GLA has
     stated that the proposed policy is consistent with the London Plan, which
     directs new visitor accommodation to Town Centres and within the
     Central Activities Zone (CAZ) in Opportunity Areas/Intensification Areas.
     All national railway hubs within the CAZ in Islington are within an
     Opportunity Area/Intensification Area. Further detail is also provided in
     policy BC8 of the Finsbury Local Plan.
5.2. During the development of the proposed DM hotels policy, the location of
     hotels proved to be the most contentious issue. Several representations
     were received relating to this issue:
      A number of representations stated that hotels should be located
       within the CAZ, either in areas with good public transport
       accessibility/high Public Transport Accessibility Levels or anywhere in
       the CAZ;
      Representations were also received stating that hotels should be
       allowed anywhere in the borough; in any areas with good public
       transport/high PTAL; and in areas that promote business tourism.

5.3. The DM policy has not been amended to reflect these representations
     for the reasons outlined below.

5.4. The proposed approach of identifying specific areas in the CAZ where
     hotels will be suitable will assist in protecting land for more priority uses,
     such as housing or higher density employment uses. Islington is a
     densely developed borough and as such there is a need to ensure that
     land is used as efficiently and intensively as possible for these priority
     uses. Identifying specific locations is considered an appropriate
     response to this issue and is commonly utilised in London (see Section 2
     above).

5.5. The CAZ is home to a variety of uses, some of which are conducive to
     hotel development and some of which are not. The areas around
     national railway hubs offer substantial opportunities for a mix of uses due
     to the superior level of accessibility. Hotels are considered to be
     uniformly appropriate here, given the mixed-use nature of these areas.
     Conversely hotels are not considered to be uniformly appropriate across
     the entire CAZ, as there are a number of areas where they may
     compromise the economic/business function or could detrimentally affect
     residential amenity.

5.6. When considering how economic growth can be maximised, it is
     important to differentiate between uses which drive economic growth,
     and uses which support primary activities. Generally, premises within the
     B use classes provide accommodation to sectors that drive economic
     growth. Outside of town centres, other employment-generating uses,
     including hotels, typically provide a supporting role.

5.7. Cumulatively, loss of land suitable for housing or higher density
     employment floorspace to other uses such as hotels would have
     significant adverse effects and would clearly be detrimental to the
     sustainable development of the borough. Therefore, uses which promote
     economic growth or help to address housing need should be given
     priority over other uses in the plan-making process.

5.8. It is important that hotels fit with the role and function of locations and
     are not just located in areas based solely on how suitable they are in
terms of accessibility. By dentifying specific locations where hotels are
     suitable (subject to meeting supporting criteria to assess impact on
     amenity, access, etc), potential conflicts with other policies will be
     minimised, particularly housing policies. This approach will ensure that
     Islington continues to make a significant contribution to London’s visitor
     accommodation, but this should be balanced against the need to
     manage neighbourhoods so that they function well and provide a high
     quality of life for residents. Hotels are often not compatible with
     residential neighbourhoods because the amount of activity they generate
     can cause amenity problems.

5.9. The further detail provided by the Finsbury Local Plan ensures maximum
     clarity and consistency with the London Plan. It should be noted that the
     designated Opportunity Area/Intensification Area boundaries have been
     adjusted in response to representations received.

5.10. The draft DM Policy states that outside of these locations, proposals for
      hotels will be resisted. This approach will minimise the likelihood of hotel
      development compromising other policy aims and is likely to support the
      delivery of housing and higher density employment uses, which have
      been demonstrated to be priority uses in the borough and will better
      contribute to Islington’s sustainable growth.

5.11. Several representations stated the need to protect local amenity,
      particularly by avoiding clusters of hotels and ensuring that hotels
      harmonised with neighbouring development. The proposed policy has a
      number of criteria which applications for hotels must meet, particularly
      ensuring that there are no adverse impacts on residential amenity,
      including cumulative impacts. This policy approach is consistent with the
      London Plan, which aims to resist further intensification of hotels in
      areas with an existing concentration. As set out earlier, directing hotels
      to specific locations will protect the amenity of predominantly residential
      areas.

5.12. The proposed hotels policy will ensure that hotel developments will not
      result in adverse cumulative impacts, including where there would be an
      over-concentration of hotels as a result of a development proposal.
      Proposed policy DM20, which aims to limit harmful concentrations of
      certain uses, could also be used to control the clustering of hotels in
      specific areas.

5.13. The proposed policy exceeds the London Plan policy 4.5 requirement
      that at least 10% of net additional hotel rooms are wheelchair
      accessible; the proposed DM Policy requires at least 10% of all new
      hotel rooms to be wheelchair accessible. This sets a clear threshold for
      all new hotel rooms (including those new rooms developed as a result of
      hotel redevelopment) and will enable the policy to be implemented
      successfully. A policy requiring 10% of all new rooms to be accessible
      will help better match demand and supply by disabled people and also
      allow them greater choice and ease of access to appropriate rooms.
5.14. This is a conservative requirement as it only applies to new rooms and is
      the same as the requirement proposed for new housing. Under the 10%
      target, the number of accessible rooms is estimated to increase from 2%
      in 2010 to 4.5% by 2031.

5.15. This is consistent with the Mayor's best practice guidance on wheelchair
      accessible housing which states that at least 10% of new homes should
      be designed to be wheelchair accessible or easily adaptable for
      residents who are wheelchair users.

5.16. As affordable housing policies have been strengthened, the
      development of longer-term visitor accommodation, such as apart-
      hotels, has increased. There is concern that this increase in
      development is an attempt to circumvent the affordable housing policies
      by developing longer-term visitor accommodation as de-facto long-term
      housing, with no requirement to provide affordable units.

5.17. Longer-term visitor accommodation is generally assessed as a hotel use
      (C1 use class) as it has similar local impacts. However, many types of
      apart-hotels or serviced apartments are more similar in design and
      function to permanent, self-contained housing (C3 use class). As such
      they represent a special case that requires a particular approach to
      controlling their development.

5.18. Hotels are the preferred route to providing short-term accommodation in
      Islington, and the policy makes this clear; it is not intended that any type
      of visitor accommodation is used or occupied by permanent households,
      as this would be contrary to the sustainable development of Islington and
      would also put pressure upon local services and infrastructure.

5.19. Where longer-term visitor accommodation is considered to fall within the
      C3 use class (or outside a Use Class, i.e., Sui Generis), it will be
      assessed using housing policies, particularly those relating to affordable
      housing and housing standards. Consideration of whether proposals fall
      into Use Class C1 or C3 will be taken on a case-by-case basis, based on
      the attributes of a particular proposal. This approach will ensure that
      proposals cannot circumvent affordable housing policies and therefore
      deprive the borough of much needed new affordable housing units; and
      will also allow them to be easily converted into suitable residential units
      in the future.

5.20. Where proposals are assessed as C1 units, the proposed policy
      indicates that maximum lease lengths will be conditioned to prevent the
      unit being used as a de-facto C3 use and therefore avoid the associated
      adverse impacts on local services and infrastructure.

5.21. Following comments received during the proposed submission
      consultation (October 2011), the policy has been reworded to remove
      the specific preference for standard hotels rather than apart-hotels. The
low preference afforded to apart-hotels was as a result of
     aforementioned circumventing of affordable housing policy by apart-
     hotels in Islington; the policy is now more generic in its preference for
     visitor accommodation designed, leased and operated as a hotel for
     temporary occupation, which can include apart-hotels. Further
     information on how proposals will be assessed is provided in the
     supporting text.

5.22. A specific reference has also been made to the potential use of
      conditions to limit the length of occupation, also as a result of comments
      received during the consultation.
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