CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.

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CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
A bimonthly publication of
                      NatSteel Holdings Pte Ltd

                      MICA (P) No. 171/07/2010

                      Nov/Dec 2011

  NATSTEEL
CUSTOMER DAY
    2011
             The bowling event held at
             Safra Mount Faber
             saw a spectacular turnout.

             P8
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
2-3
              news bytes

           BCA’s NatSteel visit
           By Eng Poh Tzan, TQM

                 As the largest        reinforcement     The delegation from BCA included its CEO, Dr John Keung; Deputy             Some excerpts from Mr Eng’s presentation:                       construction productivity and speed. To further improve
   Value         player in Singapore’s construction      CEO (Industry Development), Mr Lam Siew Wah; Director of Technology                                                                         site productivity, CAB was started in 1982. After an initial
Creation
                 industry, NatSteel has been             (Technology Development), Mr Tan Tian Chong, and 22 others. In              – Even before the nation’s independence, Singapore’s            decade of market development, this is an established
                 raising the bar in the areas of         addition, three young leaders in the construction industry from City          leaders had recognised the urgent need to provide             convention for a vast majority of reinforcement. In 2003,
                 safety, productivity, and               Developments Ltd, AECOM Singapore Pte Ltd, and CPG Corporation                adequate housing for the populace. The Housing &              we introduced off-site caging for bored pile
                 innovation, in addition to              were also present.                                                            Development Board (HDB) was thus set up in 1960.              reinforcement in Singapore, which has quickly become a
                 providing a wide range of                                                                                             NatSteel was incorporated as the National Iron and Steel      well-entrenched method of forming reinforcement for
                 products and services.                  Chief Quality Officer Eng Poh Tzan gave a presentation to introduce the        Mill in 1961 to supply the steel that was needed to           bored piles so pervasively used here. Caging for
                                                         guests to NatSteel and our operations. The presentation traced                support this endeavour, hence we became known as a            reinforcement other than bored piles is also moving in
       As part of our efforts to open avenues            NatSteel’s history, highlighted our role as Singapore’s largest metal         “Nation Builder”.                                             the same direction, driven by increasing cost and
       through which we can play a leading role          recycler, and showcased our Building Solutions offerings which help                                                                         scarcity of construction labour.
       in the industry, NatSteel hosted a visit          improve construction safety and productivity. Our CEO Vivek Kamra and       – Well before environmentalism became a hot topic for
       by the Building & Construction Authority          COO Joseph Yong also shared some of our plans to improve our energy           businesses, NatSteel has been at the forefront of energy     – More than 90% of structures in Singapore are
       (BCA) on 27 Oct 11.                               efficiency, enhance productivity through automation, and introduce new         efficiency and recycling. NatSteel Recycling is the             constructed using reinforced concrete. Three ingredients
                                                         methods of material handling onsite to facilitate savings.                    country’s largest metal recycler. Our electric arc furnace     are needed for reinforced concrete structures – formwork
                                                                                                                                       operations is one of the most efficient in the world.           that holds wet concrete before it sets and gains strength,
                                                         The presentation was followed by a short tour of our Cut-And-Bend,                                                                           reinforcement steel to take the tension forces in the
                                                         Bored Pile Caging, Mesh & PreCaging operations.                             – NatSteel is a pioneer in providing downstream fabrication      structures, as well as concrete to take compressive
                                                                                                                                       services to the construction industry. Our mesh                forces and to integrate with reinforcement. Much
                                                         The BCA delegation was very impressed by the visit, and agreed that           subsidiary (Eastern Wire – now mostly dormant) was             improvement has taken place in these areas. BCA
                                                         they should explore further collaboration opportunities with us. This         incorporated in 1965 to address HDB’s visionary drive for      concurs that the construction industry now needs to
              CONTENTS                                   paves the way for a greater role for NatSteel in the industrialisation of                                                                    embrace the industrialisation of reinforcement.
                                                         reinforcement steel and its promotion to the construction industry. nsh
            news bytes
            2 BCA’s NatSteel visit
            4 WAH Forum 2011
            4 IES seminar - safety drives productivity
            5 Imported scrap discharge hits 40
               containers/day
            5 Another safety milestone for NatSteel
               Recycling
            6 Long Service Award 2011
            6 Retirement Award
            7 IES Course
            12 Tata Crucible

            cover story
            8 HIGH TIMES at NatSteel Customer
               Day 2011

            overseas mills
            10 Safety Excellence Journey in NSV
            10 DuPont Safety Management Launch
            11 Floor the CEO!

            group
            12 TCoC: Clause 18 - Regulatory
               Compliance

            work life
            13 CSR at Marina Bay Sands
            14 Telematches with FGS

            environment, safety & health
            15 Quit Smoking Today!
            15 Health Schedule
            16 Working at Height? Work safely!

            11 Quiz results
            16 Quiz

                                                                                                                                                                                                                                        natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
4-5
      news bytes

  WAH Forum 2011                                                                        Imported scrap discharge hits 40 containers/day
  By Chee San Heng, SHES                                                                By Mohd Ismail, NSR

  NatSteel aims to       be an industry leader for                                      NatSteel Recycling imports               about 600 - 800
                                                                                                                                                                       Value
  Work at Height (WAH) safety practices. As part of                                     containers of metal scrap every month. Previously, we                          Creation
  this endeavour, Chee San Heng – Head of Safety,                                       used two lifting cranes and extensive manpower to
  Health, Environment & Security – recently shared on                                   discharge the containers. In 2010, NSR partnered with SH
  NatSteel’s WAH best practices as a guest speaker                                      Cogent Logistics to re-engineer the process for safer and
  at the the Work At Height (WAH) ProBE Forum.                                          more productive container discharging. The team came up
                                                                                        with the Tipping Chassis solution, which requires only one
  One of the key initiatives which Mr Chee touched on                                   worker to open and close the container doors. The prime
  was the set-up of NatSteel’s WAH Taskforce. The                                       mover can discharge the scrap inside the containers by
  WAH Taskforce was created to implement                                                tipping the chassis. The team encountered safety issues
  recommendations that prevent any WAH injuries or                                      initially, but extensive risk assessment and evaluation was
  fatalities. Some of the WAH activities in NatSteel                                    carried out to ensure that the risk is manageable.
  include crane maintenance, maintenance tasks on
  machinery and loading and unloading activities. The                                   From 2010 till 2011, the number of containers
  taskforce observes potential threats during safety                                    discharged in a 10-hour operation day has
  inspections, and implements initiatives to eliminate                                  increased from 30 to 40 boxes/day, which is
  those hazards.                                                                        a 25% increase in productivity. Today’s
                                                                                        record achievement is attributed to the
  Held on the 5 Oct 11 at the HDB Auditorium by the                                     team’s continuous improvement drive (which
  Workplace Safety and Health Council (WSHC) and                                        is one of the TOP’s improvement ideas).
  Ministry of Manpower (MOM), the WAH ProBE forum                                       Overall, the company has benefited from the higher
  aims to share useful information on how to improve                                    productivity, safer operation and reduced handling cost for
  work at height safety performance in the workplace.                                   container discharging. nsh
  Mr Chee’s presentation was extremely well-received
  by the 400 participants who attended the forum.
  nsh

  IES seminar - safety drives productivity                                              Another safety milestone for NatSteel Recycling
  By Chee San Heng, SHES                                                                By Mohd Ismail, NSR

  Safety drives productivity           – this was the                                   Congratulations to NatSteel Recycling for
  theme of this year’s IES Seminar held on 31 Oct. It                                   achieving the significant milestone of 800 LTIF-Free Days
  was therefore fitting for COO Joseph Yong to be an                                     on 13 Oct 11! This is testament to the vast improvements
  invited speaker to share on how offsite fabrication             Mr Yong delivering    NSR has made in its safety journey. To commemorate this
  services can help improve safety standards at                          his speech,    achievement, NSR organised a dinner at NatCafe for all
                                                                    “Site Safety and
  construction sites and raise productivity.                      Productivity Using
                                                                                        employees and regular contractors. In addition, souvenir
                                                              Pre-Fabricated Cages      T-shirts were specially produced and distributed to all. Mr
                                                                                   ”
  In Mr Yong’s speech titled “Site Safety and                                           Jemson Ye, Chairman of NSR ESH Subcommittee,
  Productivity Using Pre-Fabricated Cages”, he shared                                   commended everyone for their effort and support in
  how the drive to encourage offsite fabrication in recent                              making NSR a safer place for everyone. He also
  years, together with good onsite construction                                         encouraged all to keep up the continuous improvement.
  management, has benefited the industry greatly.                                        The next safety milestone will be 1000 LTIF-Free Days. nsh

  Shifting fabrication processes from the sites to a
  controlled factory-type environment reaps substantial
  benefits. Rebar elements, meshes, and cages fabricated
  offsite bring safety and productivity improvement for all
                                                                    Mr Yong receiving
  workers onsite.                                                          a token of
                                                                         appreciation
  NatSteel fabricates around 350kmt of steel products
  which are delivered to 500 projects in a typical year,
  clocking more than 4 million man-hours in the process.
  nsh
                                                                                                                                                      natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
6-7
            news bytes

        Long Service Award 2011                                                                                              IES Course
        By Carol Yen, HRD                                                                                                    By Felicia Liu, Marketing
                                                                                                                                                                                                                                                         d
                                                                                                                                                                                                                                  COO Joseph Yong an k
                                                                                                                                                                                                                                  CMO Melvin Choo kic
                 This year,   a total of 124 staff received the Long                                                         In the last    year, you may have seen large groups of                                               off the session with a
Employer         Service Awards for their dedicated service, which                                                           unfamiliar people touring the plant in NatSteel. These                                               keynote speech
of Choice
                 ranged from five to 30 years. The Long Service Award                                                         visitors were actually here for the Institute of Engineers
                 Ceremony 2011 was held on 28 Oct 11.                                                                        Singapore (IES) course which has been conducted
                                                                                                                             monthly since 16 Nov 10! A highly popular course
        The special highlight of this year’s long service award                                                              conducted by our very own NatSteel colleagues Natarajan
        ceremony was a video montage created for the 30-Year Long                                                            Saravanan and Thu Zar Hnin, this course will be into its
        Service Award Recipients, who are:                                                                                   12th run this December.

                                                                                                                             This course is a half-day technical workshop on
        Engineering Maintenance (Electrical)    Tan Heng Hoe                                                                 reinforcement solutions that NatSteel provides for safer
        Engineering Maintenance (Electrical)    Lim Kian Chuan                                                               and faster construction. The main audience includes
                                                                                                                             Resident Engineers (REs), Resident Technical Officers
        Engineering Maintenance (Mechanical) Hoe Moon Huat              Besides showing a photo montage of the               (RTOs), Site Managers and Supervisors.
                                                                        recipients from when they were young till present,
                                                                                                                                                                                              NatSteel’s Capabilities –
        Operation Analysis & Services           Ang Kee Cheong
                                                                        the video also contained words of encouragement      A typical session in NatSteel will begin with a presentation
        Production (Merchant Bar Mills)         Ang Gim Yiam            and appreciation from the recipients’ supervisors    on our downstream reinforcement solutions, our
        Production (Merchant Bar Mills)
        Production (Merchant Bar Mills)
                                                Koh Hwa Leng
                                                Ko Kon Oo
                                                                        and colleagues. This came as a huge surprise for
                                                                        the recipients. The heartfelt words were strongly
                                                                                                                             capabilities in MQC, followed by a guided plant our of our
                                                                                                                             downstream production centres where representatives
                                                                                                                                                                                              High Consistent Quality.
        Logistics                               Ong Tock Beng
                                                                        felt by all who were present.                        from CAB, MESH and CAG play excellent hosts to the
                                                                                                                             visitors.
                                                                                                                                                                                              Range of productive solutions.
        Production (Meltshop)                   Lee Keng Chian          Special thanks go out to those who have                                                                               The NatSteel Brand of reinforcement solutions
        Innovation & Design Centre              Ho San Khin             contributed to the video: Ng Kek Loon, Edmund        For most of these visitors, it is their first time setting foot
                                                                        Wong, Oon Eng Tian, Jet Wong, Goh Hin Ann,           into a steel mill and many have commented that it is an
        Human Resource Department               Jamelah Bte Suhamai                                                                                                                           So you may wonder…
                                                                        George Lee, Arhmi Sumalinog, Pong Chan Eng,          eye opener for them With better understanding of
        Information Technology                  Chong Soo Hian                                                                                                                                What are the roles of REs and RTOs on-site?
                                                                        Melvin Choo, Technical Team and HRD Team. We         NatSteel’s processes and quality control, REs and RTOs
        Technical                               Tan Choon Phuan, Tony   hope you enjoyed seeing yourselves on screen!        are more confident and better informed of our products.           – Inspect and supervise contractor’s work to ensure
                                                                        nsh                                                  Frequency of testing requirements on-site can be                   quality standards of all civil and structural works
                                                                                                                             significantly reduced, thus improving cost saving measures
                                                                                                                             for our customers.                                               – Assist consultants and project managers to carry out
                                                                                                                                                                                                duties under various regulations required by authorities
                                                                                                                             This course registers a strong NatSteel brand for quality        – Monitor work progress on-site
                                                                                                                             and productive reinforcement solutions in the minds of           – Check all drawings and specifications and enforce
        Retirement Award                                                                                                     these REs & RTOs so that, over time, they could develop a
                                                                                                                             strong affinity for our products and services. nsh
                                                                                                                                                                                                quality control on-site
                                                                                                                                                                                              – Quality check of reinforcements at site
        By Carol Yen, HRD

        The second part          of the Retirement Award of the
                                                                                                                                                                                                                                    Witnessing th
                                                                                                                                                                                                                                                      e
        year was held on 5 Oct 11. COO Joseph Yong was                                                                                                                                                                              tens ile te st in
        present to thank all retirees for their commitment and                                                                                                                                                                      our QC lab
        dedication to the company.

        Ang Ah Huat              PROD_MSP         Sr Chargehand
        Swee Ah Meng             PROD_MBM         Sr Technician I
        Chan Yeow Oi             PROD_MSP         Sr Clerk II
        Chai Kim Mui             PROD_MBM         Foreman                                                                     Saravanan in action
                                                                                                                                                                                                Guided plant
        Chong Loke Siong         PROD_MSP         Sr Chargehand                                                                                                                                              tour
                                                                                                                                                                                                   in progress…

        This time round, five employees received the Retirement
        Award. Among the recipients, Mr Chong Loke Siong and
        Mr Ang Ah Huat have each contributed more than 40                                                                                                REs, RTOs, Site Mana
        years of service to the company. nsh                                                                                                             Supervisors in the CL gers and
                                                                                                                                                                              ICK Room

                                                                                                                                                                                                                                  natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
8-9
      news bytes

  HIGH TIMES at NatSteel Customer Day 2011
  By Brian Chong, Marketing

  NatSteel strengthened its customer ties at the                  He also proudly gave away ten fantastic prizes to our
                                                                  customers during the lucky draw.
  Customer Day organised on 7 Oct 11. The bowling
  event held at Safra Mount Faber saw a spectacular
  turnout. All 34 lanes were filled by our customers, who          Many customers welcomed this event put together by
  sent their best teams to pit their bowling skills against       NatSteel. “No one had the capacity to bring so many of
  one another.                                                    us within the industry together until NatSteel did it. Well
                                                                  done!” commented one of our customers. They enjoyed
  President & CEO Vivek Kamra was present to launch the           the bowling session tremendously and look forward to
  event and to present trophies and prizes to the day’s top       the bowling league to be organised by NatSteel.
  bowlers. In the spirit of good competition, NatSteel also
  sent a team led by COO Joseph Yong. NatSteel was                Thanks goes to Customer Focus Culture (CFC)
  positioned one of the top 5 in the team category with           Committee, Commercial and Marketing for contributing
  Joseph scoring a total score of 606 (3 games).                  towards the success of this year’s Customer Day. nsh

  Company                 Team              Teammates              Sex    Team       Team            Company                    Team           Winners       Team     Team      Company            Team             Winners          Team   Team
  Name                    Name                                            Total     Position         Name                       Name           (men)         Total   Position   Name               Name             (women)          Total Position
  HL Building             S3M               Suhaidi                 M      2032         1            HL Building                S3M            Sani Salleh   629        1       Straits/Unison     Straits/Unison   Katherine Ong     499        1
  Materials Pte Ltd                         Sally Tan               F                                Materials Pte Ltd
                                            Mok Chor Seng           M                                                                                                           Sembcorp Design    Sembcorp Design Tracie Ho          441
                                            Sani Salleh             M                                Koon Construction          KCTC           Kamsani bin   591        2       and Construction   and Construction                              2
                                                                                                     & Transportation Co                       Johari                           Pte Ltd            Pte Ltd
  Koon Construction       KCTC              Ben Teo                 M      1998         2
  & Transportation Co                       Fabian Tay Kie Tong     M                                Ho Lee Group               Ho Lee Group   Paul Lee      586        3       Eng Lam Contactors Evergreen        Dorine Lu         437        3
                                            Kamsani bin Johari      M                                                                                                           Co Pte Ltd
                                            Ho Shiang Khee          M

  Or Kim Peow             The               Azmi                    M      1885         3
  Contractors Pte Ltd     Fantastic Four    Lexter Ang              M
                                            Andy Chang              M
                                            Ben Lim                 M

                                                                                                                                                                                                                                natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
10 - 11
          overseas mills

      Safety Excellence Journey in NSV                                                                     Floor the CEO!
      By Lan Nguyen Tu, NSV                                                                                By Grant Johnston, CEO - Australian Operations

      NatSteelVina recently launched               its Safety                                              During my visit        to the Sydney operations in early
      Excellence Journey on 25 Oct 11, as part of the                                                      November, I had the opportunity to work on the factory
      company’s efforts to step up on safety across the                                                    floor for the day. I wanted to see how work is distributed in
      region. President & CEO Vivek Kamra and Head of                                                      the factory and understand our production methods
      Corporate Safety Tan Mong Nguang graced the event.                                                   firsthand. It was a great experience working alongside
                                                                                                           Khac Hoang Dinh (Dinh), one of Sydney’s finest MEP
      The Safety Excellence Journey is a new                                                               Operators.
      approach to managing safety and the NSV
      management has expressed their                                                                       The guys on the floor in Sydney did a good job and work
      enthusiasm to participate. Coupled with                                                              well as a team. I’m not sure what they thought when I
      effective communication and continuous                                                               arrived in the morning with my High Vis outfit ready for a
      training and observation by DuPont, NSV                                                              hard day’s work. Surprised to say the least! It was also
      will consolidate the management safety                                                               good to see the Push Team out and about helping us with
      council and its sub-committees to better                                                             the new scanning procedures.
      practice and supervise the safety
      implementation.                                                                                      Lonesh, the Production Manager, came over to see how I
                                                                                                           was doing during the shift. I commented on what a great
      On top of introducing the 12 elements of behavioral                                                  bunch of guys he had working for him and I was keen to
      safety, DuPont also shared safety principles, safety                                                 see how many tonnes had been produced by lunch time.
      management system and essential elements of                                                          To my surprise, this was not measured or reported back to
      excellence in safety. They were also to assess the                                                   the operators. I feel that this is important because I would
      current state of safety at NSV, identifying major safety                                             like to know if I am producing to my full potential.
      strengths and safety improvement gaps so as to make
      recommendations for transformation.                                                                  I spoke with the Push Team and Lonesh and we will
                                                                                                           investigate ways of giving feedback to the factory staff on
      With strong commitment from management, NSV will                                                     each of the machines in the future.
      embark on this journey with aims of being a leading firm
      in Energy Conservation, Safety and Health Promotion.                                                 All in all, I had a great day working with this team and I
      nsh                                                                                                  would like to thank Dinh for putting up with me. By the
                                                                                                           way, we did it safely without any hazards reported.

                                                                                                           Thanks again guys. nsh
      DuPont Safety Management Launch
      By Chen Qiumei, NSX

      NSX launched its        Safety Excellence Journey at
      the DuPont Safety Management Launch Ceremony on
      19 Oct 11. President & CEO Vivek Kamra, COO Joseph
      Yong, as well as CFO Aniruddha Banerjee arrived from
      Singapore specially to attend the ceremony. Head of
      Corporate Safety Tan Mong Nguang and DuPont
      Consultant Albert Mou were also present. The ceremony                                                      S H ES qu i z r e s u l t s   N o . 05/2011
      was attended by guests and more than 100 employees.

      Mr Vivek gave an opening speech that fully affirmed
      NSX’s safety achievement and indicated that NatSteel
                                                                                                              Congratulations to the 50 lucky winners!
      as a group will continue to strive for improvements in                                                  A $10 NatCafe voucher awaits you!
      our safety journey. Following that, Mr Yong made a                                                      The winners’ list will be put up on the Intranet and SHES will notify you either through email or your supervisor to collect
      presentation on NSH’s Safety Journey, relating NSH’s                                                    your prize.
      experience of bringing in DuPont Safety Management
      and the innovations that were implemented.                                                              What are the 3 ways NatSteel can minimize energy consumption and increase energy efficiency?
                                                                 NSX launches DuPont
                                                                                       Safety Management      a) Use of inverter for motor pump and fan speed control
      With strong commitment to safety from each and every                                                    b) Replace worn parts that consume more energy
      employee, we are confident that NSX will meet its safety                                                 c) Promote the use of waste heat recovery systems
      vision. nsh
                                                                                                                                                                                                                   natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
12 - 13
           news bytes                                                                                                                                                                                                                                 work life

      Tata Crucible                                                                                                                    CSR at Marina Bay Sands
      By Luo Hao, Undergraduate Scholar                                                                                                By Michael Thio, Sales & Marketing

      Every year,      hundreds of brilliant young minds                                                                               Fourteen volunteers from               Sales & Marketing,         After half an hour, the guide introduced the group to the
      compete in the TATA Crucible Campus Quiz for the                                                                                 After Market Sales and NatSteel Recycling took 11                 57th floor where the swimming pool and some restaurants
      opportunity to showcase their talents on an international                                                                        residents of the St Joseph’s Home to Marina Bay Sands             were located. The pool overlooked the town area and there
      stage. The Quiz is part of the Tata group's engagement                                                                           on 14 Oct 11. Having booked the tickets to the Sands              were individual sauna pools facing the sea front.
      with the youth as a knowledge initiative to encourage                                                                            Skypark in advance, the group arrived at the entrance of
      lateral associations, speed of thought and                                                                                       Tower Three in time for their tour. For most of the
      out-of-the-box thinking.                                                                                                         volunteers and old folks, it was their first time visiting the
                                                                                                                                       SkyPark. They were excited and anxious to view the
      I was blessed to join this event as a member of NatSteel                                                            tSteelites   horizon from the top of the hotel, as they took the lift to the
                                                                                                 the right, with fellow Na
      family. It was indeed an exciting, exhilarating and                 Luo Hao, second from                                         56th floor, which was the main viewing deck for the public.
      enriching experience. Even in the audience, I could feel
      the intensity of the competition on stage.                    family. Since I'm new, I do not know many of our family            They were greeted by the view of the cargo ships near the
                                                                    members. I met Merywn, CHRO Frankie Yung, Stanley,                 shoreline, as well as the construction of the Marina Coastal
      The quiz covered a wide range of topics. I would have         Junlin, Edmund, CQO Eng Poh Tzan – I'm glad he still               Line (with NatSteel supplying 70% of the rebar) and the
      never known that Facebook is mainly blue and white            remembers my responses during my scholarship                       development of Gardens by the Bay (with NatSteel
      because its founder, Mark Zuckerberg, was color blind;        interview – Cai Sang, Jia Cheng, and the list goes on. I           supplying 100% of rebar and mesh). The other side of the
      or that Vodka, which originated in Russia, was initially      do remember you all. It was great for me to get to know            SkyPark provided a breath-taking view of the tall office
      used as an anesthetic, if I was not there. Both               each one of you.                                                   buildings along Keppel Road, Shenton Way, Robinson
      participants and the audience learnt a lot from this                                                                             Road and Beach Road.
      memorable experience. The event was truly                     In short, this was a great experience to learn and to
      eye-opening and mind-blowing.                                 bond. I would definitely attend this next year, and if you
                                                                    can, join me.
      However, the most important thing over there was the
      wonderful opportunity for bonding within the NatSteel         Best wishes to all in our NatSteel family. nsh

                                                                                                                                                                                                         Together with the volunteers, the old folks took a tour of
           group                                                                                                                                                                                         the shops and peeked into the casino’s gambling area
                                                                                                                                                                                                         from the outside. They then made their way down to the
                                                                                                                                                                                                         food court for refreshments, as the overjoyed elderly got a
                                                                                                                                                                                                         taste of char kway teow and carrot cake. The NatSteel
      TCoC: Clause 18 - Regulatory Compliance                                                                                                                                                            minibus picked them up at 4.45pm and with that, the
                                                                                                                                                                                                         volunteers waved the smiling old folks goodbye. nsh
      By Tan Mong Nguang, Metallurgy/Quality Control

      The Clause
      Every employee of a Tata company shall, in his or her
      business conduct, comply with all applicable laws and
      regulations, both in letter and in spirit, in all the
      territories in which he or she operates. If the ethical and
      professional standards set out in the applicable laws
      and regulations are below that of the code, then the            - Lack of resources to ensure compliance
      standards of the code shall prevail.                            - Inadequate internal system of reporting, monitoring
                                                                        and control
                                                                      - Lack of programmes to go beyond regulatory
                                                                        compliance
      This applies to financial, commercial, safety, health and
      environment, quality and employment standards in the
      areas which we provide products and services.                 NatSteel must maintain a register of all applicable
                                                                    regulatory provisions, and have a process to identify
      Pitfalls to note:                                             changes in the regulatory environment and update our
                                                                    compliance register. Effort must be taken to understand
          - Inadequacies in the legal compliance register           the impact of the regulatory changes which will then be
          - Inadequacies in the process of identifying and          communicated to all stakeholders in NatSteel.
            updating compliance requirements and the impact         Employees will be assigned the responsibility to ensure
            of these changes                                        compliance to the changed environment. nsh

                                                                                                                                                                                                                                             natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
14 - 15
           work life                                                                                                                                                                                                                                                                                           environment, safety & health

      Telematches with FGS                                                                                                                            Quit Smoking Today!
                                                                                                                      Dennis Tejada
                                                                                                                                       (CAB)
      By Jason Khor, HRD – Corp Comms                                                                                 and Grace Le
                                                                                                                                     e (HRD)          By Gillian Han, OHU
                                                                                                                      with their love
                                                                                                                                      able team
      NatSteel’s second and            third telematch with                                                                                           NatSteel is priviledged to participate in the pilot
      Fernvale Gardens School (FGS) was held on the                                                                                                   project of the Workplace Smoking Control Programme,
      26 Sep 11 and 11 Nov 11 respectively. 30 volunteers                                                                                             one of the initiatives of the National Tobacco Control
                                                                                                                                                                                                                                                                                                                     Mr. Eng together with
      from CAB, HRD, MSP, EM, SCM and PROC,                                                                                                           Programme (NTCP) spearheaded by the Health Promotion                                                                                                                                 11
                                                                                                                                                                                                                                                                                                                     the stage to pledge on companies came up to
                                                                                                                                                                                                                                                                                                                                             smoke –free workplace
      participated actively in the event, bringing much                                                                                               Board (HPB). The programme aims to prevent initiation of                                                               Certificates and
      laughter and fun to the students of FGS. It was                                                                                                 smoking among workers; educate, motivate and assist                                                                    tokens were presented to these employees and those who
      heartwarming to see volunteers making a genuine                                                                                                 smokers to quit smoking and promote a smoke-free                                                                       have reduced smoking by 50%. Moving forward, OHU will
      connection with the students, despite the short amount                                                                                          environment for non-smokers. Here are some highlights of                                                               continue to advise and counsel employees who have yet
                                                                                                Alez Lau (MSP)
      of time together. We look forward to more exciting                                      helping a student                                       the programme.                                                                                                         to quit smoking.
      activities with FGS in 2012. nsh                                                         with an obstacle
                                                                                                                                                      On 28 Apr 11, NatSteel kicked-off its first project with a                                                              Here is the success story of
                                                                                                                                                      half-day roadshow for smokers. Many employees were                                                                     Partha Saha, Senior Analyst from
                                                                                                                                                      drawn to the event. There was an exhibition on the harmful                                                             Information Technology who has
                                                                                                                                                      effects of smoking, with Quit Advisors providing smoke                                                                 successfully quit smoking.
                                       Lim Huey Pin (HRD)                                                                                             lyser tests to check the carbon monoxide level for smokers
                                       nimbly jumping over
                                            the hoola hoop                                                                                            and non-smokers.                                                                                                       Q1: What motivated you to kick                       m the IT Dept
                                                                                                                                                                                                                                                                                                                                                –
                                                                                                                                                                                                                                                                                                                 Partha Saha froitted smoking for
                                                                                                                                                                                                                                                                             this habit?                        successfully qumonth
                                                                                                                                                                                                                                                                                                                             1
                                                                                                                                                      On 5 Jun 01, Chief Quality Officer Eng Poh Tzan, together                                                               PS: I have been smoking for
                                                                                                                           Vivian Leow (P
                                                                                                                                            ROC)      with 11 representatives from other companies, attended                                                                 about 10 years. I contemplated to quitting prior to joining
                                                                                                                           guiding a stud
                                                                                                                                           ent        the “I Quit” Launch at Toa Payoh Hub to pledge for                                                                     NatSteel, but had no idea how to do it and where to get
                                                                                                                           with great ca
                                                                                                                                         re
                                                                                                                                                      smoke-free workplaces.                                                                                                 help until entering the company.
                                     Didar (CAB) playing
                                     “Passing the Rubber                                                                                              NatSteel collaborated with Guardian Pharmacy to provide                                                                Q2: What are the difficulties faced during the programme?
                                     Band” with a student
                                                                                                                                                      three informative talks, as well as counselling sessions for                                                           PS: It was my usual routine to puff a stick the moment I
                                                                                                                                                      smokers who wish to kick the habit. Interested smokers                                                                 wake up in the morning. It was very tough trying to resist.
                                                                                                                                                      were scheduled for six sessions of one-to-one onsite                                                                   After quitting for two weeks, the craving returned. My
                                                                                                  an (EM)                                             counselling by the Guardian pharmacist. NatSteel’s senior                                                              sheer determination, positive thinking and follow-up
                                                                                  Phyo Nyunt H
                                                                                  ensurin g th at the                                                 management and department supervisors, together with                                                                   guidance were the reasons for my success.
                                                                                                  their
  David Phyo (C                                                                   students get                                                        our Unions, showed their support by releasing staff for the
                AB)
  guiding a stud                                                                  food                                                                talks and giving them time-off to attend counselling.                                                                  Q3: How do you feel now and before quitting?
                 ent
        through the                                                                                                                                                                                                                                                          PS: I did not experience any side effects such as weight
          telematch                                                                                            Hendra Wijaya Kusom                    The journey to help our employees quit smoking was not                                                                 gain or mood swings and I’m richer by at least $200 a
                                                                                                                                     o (SCM) and
                                                                                                               Low Ka Wong (EM) ent
                                                                                                                                     husiastically    easy. Both OHU staff and participating employees faced                                                                 month.
                                                                                                             helping the student com                  many challenges, such as matching of schedules to ensure
                                                                                                                                     plete his task
                                                                                                                                                      the continuity and completion of the programme.                                                                        Q4: Any advice for the hardcore smokers?
                                                                                                                                                                                                                                                                             PS: You must at least try once before saying no. This
                                                                                                                                                      All the hard work was worth the effort - the closure of the                                                            programme requires time and patience, but it is worth the
                                                                                                                                                      WPSCP saw six employees quit smoking successfully.                                                                     attempt! Quit today! nsh
                                                             CAB and HRD with
                                                                the students of
                                                                 FGS, tired but
                                                              extremely happy

                                                                                                                                                                                         TBD Weight Optimization program                                 KTPH                     TBD            Cancer health talk                             Optimax
                                                                                                                                                                                         TBD World Aids Day                                              HPB                      TBD            Trauma Management course                       Academic
                                                                                                                                                                                         TBD Annual Health Screening-                                    Vendor                    22            Work-life Talk                                 Fei Yue CC
                                                                                                                                                                                             preparation, pre-talk                                                                TBD            Workplace Smoking Control                      HPB
                                                                                                                                                                                         TBD First aid refresher training                                OHU                                     Program
                                                                                                                                                                                         TBD OH Talk on Hand Injuries                                    WPH                      TBD            Annual Health Screening                        Vendor
                    M and PROC
      MSP, EM, SC                                                                                                     lling
                                                                                                     R was a fulfi
                                                                                                                                                                                         TBD Workshop for Christmas                                      Vendor
                     hted students
      with the delig                                                                 “Joining CS me. Interacting with
                                                                                                    for
      of FGS
                                                                                     experience                     ade me
                                                                                                   ts of FGS m                                        editorial team                editorial contributors                                                                    printing
                                                                                      the studen
                                                                                                                                                                                                                                                                                                            If you have any comments/ideas, just drop the Editor a note:
                                                                                                                   a t each
                                                                                                     the fact th
                Chua Hock Cheng,                                                                                                                      Frankie Yung, HRD             Brian Chong, Marketing                 Grant Johnston, CEO - NSAU                         Pixel Tech Pte Ltd
                                                                                      appreciate                          ld be                                                     Carol Yen, HRD                         Lan Nguyen Tu, NSV                                                               NatSteel Bulletin c/o Human Resource Department
                     Head of CAB,
                                                                                            e n t in  o u r lives s ou
                                                                                                                   h                                  Jason Khor, HRD
                                                                                                                                                                                    Chee San Heng, SHES                    Luo Hao, Undergraduate Scholar                     design                        NatSteel Holdings Pte Ltd
                giving away prizes                                                     mom                           earts.”                          Zhou Junlin, HRD
                                                                                                      joy in our h
                                                                                                                                                                                    Chen Qiumei, NSX                       Michael Thio, Sales & Marketing                                                  22 Tanjong Kling Road, Singapore 628048
                                                                                       spent with                                                                                   Eng Poh Tzan, TQM                      Mohd Ismail, NSR                                   TheRedMAU                     T (65) 6265 1233 F (65) 6266 3697
                                                                                                       nilla, CAB
                                                                                       Eljoie Fonta
                                                                                                                                                                                    Felicia Liu, Marketing                 Tan Mong Nguang, Metallurgy/                                                     enquiries@natsteel.com.sg
                                                                                                                                                                                    Gillian Han, OHU                                           Quality Control                                              www.natsteel.com.sg

                                                                                                                                                      © All rights reserved. No reprints or transmission in part or full of any article is allowed without the prior written permission of the publisher.
                                                                                                                                                      The views expressed in the articles do not necessarily reflect the opinions of the editorial team.                                                                              natsteel bulletin nov 11
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
16
       environment, safety & health

     Working at Height? Work safely!
 By Jason Khor, HRD-Corp Comms

 What is Work         at Height (WAH)? WAH is working at
 any place that is above, at or below ground level, from
 which a person could fall. Fall from height was the
 leading incident type in 2010 in Singapore and as such,
 there is a high national urgency to address this issue.

 Some of the WAH activities in NatSteel include crane
 maintenance, maintenance on machinery and loading
 and unloading activities. To protect employees from
 occupational injuries as a result of falling from height, all
 WAH activities will only be carried out after being risk
 assessed and planned under a formal Fall Protection
 Plan (FPP).

 According to the FPP, employees should:

 - Use, maintain and inspect their fall protection
   equipment
 - Comply with all safe operating procedures and safe
   work procedures when carrying out the activity                    When using personal fall protection equipment,
 - Use fall protection equipment correctly during                    employees should:
   WAH
 - Observe all safety precautions and report all unsafe              - Be equipped with safety body harness with at least
   conditions                                                          one lanyard anchored to a firm structure when working
                                                                       at height of more than 2 meters.
 Appropriate fall protection systems are determined                  - Select lanyards with appropriate shock absorbers
 by the task to be performed. They include:                            based on various height requirements
                                                                     - Work in a buddy system when working at a height of
 - Guardrails with toe boards                                          more than 5 meters
 - Personal fall arrest systems                                      - Be equipped with two lanyards, one lanyard anchored
 - Anchorage points                                                    at the boom lift guard rail, the other lanyard with falling
 - Full body harness                                                   arrestor and it must be anchored to a firm structure
 - Restraint line or lanyard                                           when operating mobile elevated working platforms
 - Shock absorbing lanyard
 - Retractable lanyard                                               Let’s remain vigilant in following the FPP, to protect
 - Engineered lifelines                                              ourselves and colleagues. nsh

             SH ES qu iz           no. 06/2011          Stand a chance to win a    $10 NatCafe voucher
                                                        by answering this question correctly >>>>>>>>>>>>>>>>>>>>>>>>>
 1. What are 3 things that you should do when using personal fall protection equipment?
 a)

 b)

 c)

 All original entries, one per staff, should reach       Name
 HRD by 30 Dec 11. Winners’ names will be
                                                          Dept                                  I/D
 published on the Intranet homepage.
 SHES will also contact you via email or phone.             Tel                              Email
CUSTOMER DAY NATSTEEL 2011 - P8 The bowling event held at Safra Mount Faber saw a spectacular turnout.
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