COVID-19 VACCINATION IN MANITOBA WEEKLY TASK FORCE BRIEFING - February 3, 2021 - Province of Manitoba
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SECOND To administer 1.5 million doses in Q2, Manitoba will be ready to deliver 20,000 doses per day QUARTER EXPANSION • Manitoba will be ready - if vaccine • To achieve this: projecting a daily Building from Manitoba's supplies are available maximum capacity of 20,000 small, deliberate and safe doses starting point to deliver the • We have invested time in largest immunization developing models that can be • At the same time, we will not campaign in provincial scaled up sacrifice safety for speed history • We can shift from delivering 100,000 doses in Q1 to 1.5 million in Q2 3
PLANNING PRINCIPLES • Use the right model, at the right • Inject what you get: Planning time: From supersites and FIT's and models must reduce wastage The Vaccine Implementation to the distributed model with and maximize every resource at Task Force works from these four doctors and pharmacists, our disposal – vaccines, people, operational planning principles. Manitoba needs a variety of facilities and supplies. approaches, deployed at the right time and context. • Be ready to pivot: Every plan must have a contingency plan to • Minimize the drain on the adapt in order to meet the healthcare system: The existing vaccination needs of Manitobans health care system is the backbone and starting line-up for the vaccination program, but must be returned to front-line healthcare as the vaccination program grows. 4
PLANNING ‘BELOW THE SURFACE’ Focused Immunization Teams Supersites First Nations partnership Pop-up clinics Weekly vaccination statistics Supersite operations manual Logistics & security Geographical & population Clinical planning analysis Distributed channel model Managing appointments Inter-jurisdictional Stakeholder IT infrastructure Recruitment & collaboration consultations training Securing freezers and Complex forecasting and Risk register & 5 critical supplies responding to vaccine quality assurance delivery schedules
SECOND QUARTER EXPANSION SUPERSITES • Two supersites will be ready to launch in Interlake-Eastern and Southern Centralized and efficient Health-Santé Sud as early as Mar. 1. vaccine delivery, easily scaled • Actual opening day will depend on in response to vaccine supply vaccine supply. • Winnipeg supersite will expand Act as a home base & point capacity by March 1 and a second of distribution for FITs and "warm" site can be activated with a pop-up clinics day's notice. • Supersites in Brandon, Thompson and EST. 70% OF the Thompson Vaxport are activated, based on vaccine DAILY DOSES supply. IN Q2 6
SECOND QUARTER EXPANSION Supersite Location RHA Status Launch Date SUPERSITES RBC Convention Centre Back-up Site, Winnipeg Winnipeg Winnipeg WRHA WRHA Launched Launched Jan-04 Jan-04 Centralized and efficient Keystone Centre Brandon PMH Launched Jan-18 vaccine delivery, easily scaled Thompson Supersite Thompson NRHA Launched Feb-01 in response to vaccine supply Thompson Vaxport Thompson NRHA Planned Feb-08 Act as a home base & point IERHA 1 TBD IERHA Planned Mar-01 of distribution for FITs and SH 1 TBD SH Planned Mar-01 pop-up clinics WRHA 3 TBD WRHA Planned Mar-01 IERHA 2 TBD IERHA Planned April EST. 70% OF SH 2 TBD SH Planned April DAILY DOSES PMH 2 NRHA 3 TBD TBD PMH NRHA Planned Planned April April IN Q2 WRHA 4 TBD WRHA Planned April 7
SECOND QUARTER EXPANSION DISTRIBUTED • Manitoba announced partnership with doctors and pharmacists yesterday. MODEL • This work will create broader vaccine access in more communities, in a Building on established familiar setting. partnerships with doctors and • Builds on expertise in delivering other pharmacists vaccines like the annual influenza vaccine EST. 25% OF • Will use an application-based process to identify qualifying medical clinics and DAILY DOSES pharmacies. IN Q2 • Suitable COVID-19 vaccines for this model not yet approved, will require additional work & systems to administer. 8
SECOND QUARTER EXPANSION POP-UP • First clinics launching in Flin Flon and The Pas on Feb. 8 CLINICS • In coming weeks, pop-up sites will also be used in Churchill, Gillam, Lynn Short-term sites for targeted Lake, Leaf Rapids, Grand Rapids. immunization • Model can be expanded in Q2 based on vaccine supply. • "Heat mapping" shows demand based on prioritized population. • These sites are not as efficient as EST.
SECOND QUARTER EXPANSION FOCUSED • Manitoba has completed a vulnerability assessment of future FIT IMMUNIZATION populations, based on: • age TEAMS • health status • ability to follow public health Taking the vaccine directly to the most vulnerable guidance Manitobans • income • Beginning this week: patients in hospital waiting for PCH EST.
SECOND • Moving forward, we Site / Approach Daily Maximum Capacity QUARTER will begin reporting our Supersites (RBC, Daily Maximum Capacity EXPANSION Backup Site, Keystone, Thompson) 6,097 Building from Manitoba's • This shows how many doses Distributed Channel small, deliberate and safe could be delivered on any 0 Model starting point to deliver the given day in Manitoba, if we largest immunization had adequate supply. Focused Immunization campaign in provincial Teams 500 history • This figure will be added to Pop-up Clinics 500 the public dashboard, and will be updated as Current Daily Maximum Capacity 7,097 new facilities and staff are added to increase capacity. Target Daily Maximum Capacity in Q2 20,000 11
SECOND QUARTER EXPANSION APPOINTMENTS • Centralized system currently used for supersites and pop-up sites AND BOOKING • Bilingual, flexible, scalable to meet demands – including outbound calls Connecting Manitobans with • Available call lines have increased 10x vaccine by phone & online from December • 260 trained agents • Call-back option introduced to reduce AVG TALK TIME: wait times for callers • Improvements planned for Q2: 13 MIN. adapting to multiple vaccines, AVG WAIT TIME: locations, self-serve online booking 1 MIN. 12
SECOND QUARTER EXPANSION MORE • Cannot substitute one vaccine for another in 2nd dose VACCINES = • Need to ensure 2nd dose is available, at same location, in the recommended MORE timeframe (ie: 21 or 28 days) • Complicated by growth in distribution COMPLEXITY points in Q2: pop-up clinics, mobile sites, FITs, doctors' offices, pharmacies, supersites • More complex work plans are needed to support quality assurance, patient experience and patient safety 13
COVID-19 VACCINATION IN MANITOBA OPERATIONAL UPDATES
FOCUSED ON FULL PROTECTION: THE NATIONAL PICTURE • Manitoba currently ranks People Fully Immunized / 100k Population 2nd in the country for total Prince Edward Island 1,608 population fully immunized. Manitoba 759 • This reflects the success of New Brunswick 571 Ontario 489 our plan. Saskatchewan 415 • We only book 1st dose Alberta 388 appointment when there is Newfoundland and Labrador 333 enough in-stock or an Nova Scotia 302 expected shipment for the Northwest Territories 277 2nd dose to be injected British Columbia 99 Yukon N/A within recommended Nunavut N/A timeframes Quebec N/A - 200 400 600 800 1,000 1,200 1,400 1,600 1,800 15 Data as of February 3, 2021 7:10am
WORKFORCE RECRUITMENT DAILY OPERATIONAL SCHEDULE As of January 29 RBC CONVENTION CENTRE KEYSTONE CENTRE FIT TEAM - Winnipeg 859 Doses 136 Doses 688 Doses 62 14 15 TOTAL STAFF (FTE) TOTAL STAFF (FTE) TOTAL STAFF (FTE) 25 Immunizers (FTE) 4 Immunizers (FTE) 15 Immunizers (FTE) CURRENT WORKFORCE 2,292 285 • • 1,345 immunizers 8 clinic managers STAFF (FTE) • 364 clinical leads As of Jan. 29 this week • 352 navigators • 223 observers 16
PROCUREMENT, STORAGE & • Procuring all supplies to immunize • Providing security for vaccine in Manitobans - like freezers, transport and in storage in LOGISTICS needles and swabs - when everyone around the world is Manitoba A look at how Manitoba trying to do the same thing. • Confirming and supporting clinics coordinates vaccines and all in handling and tracking vaccine necessary immunization supplies • Delivering these supplies to sites and supplies received located across the province, at the right time. • Tracking and monitoring vaccine shipments to Manitoba, following federal and manufacturer requirements for each product 17
VACCINE DELIVERY MODEL UPDATES Winnipeg Brandon Thompson SUPERSITES 481 120 In larger centres, supersites 5,732 allow for rapid and large-scale DOSES ADMINISTERED DOSES ADMINISTERED DOSES ADMINISTERED IN LAST WEEK vaccination for increased IN LAST WEEK IN LAST WEEK speed and efficiency. 23,803 1,965 120 TOTAL DOSES TOTAL DOSES TOTAL DOSES ADMINISTERED ADMINISTERED ADMINISTERED 820 151 -- AVG. DAILY DOSES AVG. DAILY DOSES AVG. DAILY DOSES 62 14 12 18 EST. DAILY STAFF (FTE) EST. DAILY STAFF (FTE) EST. DAILY STAFF (FTE)
CONTINUOUS IMPROVEMENT: RBC SUPERSITE Total processing time: • 28-47 minutes Non-productive time: • 2-38 minutes Total turnaround time: • 30- 85 minutes Average time client spent waiting for immunization: • High Volume of Clients (Jan 5/6): 22 minutes • Low Volume of Clients (Jan 13): 8 minutes OBSERVATION # IMMUNIZERS # APPTS Average time to vaccinate client: DATE ON SITE SCHEDULED • 4.5 minutes Jan 5, 2021 19 1170 Jan 6, 2021 14 871 Average time to reconstitute and pre-draw (6 doses): • 8.1 minutes Jan 13, 2021 14 ~650 19
VACCINE DELIVERY MODEL UPDATES • All eligible residents in Manitoba's licensed personal FOCUSED care homes were immunized in three weeks – one week ahead of schedule. 3,924 IMMUNIZATION • Second doses to be delivered to all PCHs before end of February WEEKLY DOSES TEAMS (FITs) • Teams comprised of FIT members and site staff, where available ADMINISTERED FITs visit facilities to deliver vaccines where people live or congregate. 8,255 Phase 1: Personal Care TOTAL DOSES Homes ADMINISTERED (EST.) Phase 2: Congregate living sites with vulnerable populations 20
CONTINUOUS IMPROVEMENT: FITs Total processing time: • 19-49 minutes Non-productive time: • 2-6 minutes Total turnaround time: • 23- 54 minutes Average time to vaccinate client: • 4 minutes Average time to reconstitute (6 doses): • 8.7 minutes OBSERVATION # IMMUNIZERS # APPTS DATE ON SITE SCHEDULED Jan 14, 2021 5 197 21
UNRELIABLE SUPPLY CHAIN • Significant uncertainty for future Pfizer and Moderna vaccine • A team of analysts maintain complex data sets that link Supply uncertainty means we deliveries vaccine deliveries with inventory must plan, be ready, and wait to • No confirmed timelines for "fridge levels and known appointments see what arrives stable" vaccines, such as Astra • This allows Manitoba to react to Zeneca supply disruptions on a real-time • Lack of clarity on possible effects basis of export restrictions in the • The result of Manitoba's careful European Union, where 100% planning: Successfully vaccines expected in Canada in weathering supply disruptions with the coming months are all second-dose appointments to manufactured occur within recommended timelines 22
SUPERSITE Closing Stock Balance - Supersites 8,000 10,000 INVENTORY 7,000 9,000 8,000 MANAGEMENT 6,000 7,000 5,000 6,000 4,000 5,000 Projected for the next 30 days 4,000 3,000 3,000 2,000 2,000 1,000 1,000 0 - 2021-01-31 2021-02-01 2021-02-02 2021-02-03 2021-02-04 2021-02-05 2021-02-06 2021-02-07 2021-02-08 2021-02-09 2021-02-10 2021-02-11 2021-02-12 2021-02-13 2021-02-14 2021-02-15 2021-02-16 2021-02-17 2021-02-18 2021-02-19 2021-02-20 2021-02-21 2021-02-22 2021-02-23 2021-02-24 2021-02-25 2021-02-26 2021-02-27 2021-02-28 RBC Supersite Keystone Supersite Thompson Supersite Total Projections as of February 02, 2021. Each rise in doses represents a scheduled delivery. NOTE: Manitoba follows the guidance of the National Advisory Committee on Immunization (NACI) and vaccine manufacturers to provide first and second doses on the clinically-advised schedule. 23
VACCINE PRIORITIZATION – LOW SUPPLY SCENARIO • Based on 70% vaccine uptake. • Only includes Pfizer and Moderna vaccines. • Timeline depends on vaccine supplies provided by the federal government, and is based on projections as of Jan. 27. • Updated to show the prioritization of First Nations 24
VACCINE PRIORITIZATION – HIGH SUPPLY SCENARIO • Based on 70% vaccine uptake. • Includes 700,000 doses of currently unapproved product to arrive in Q3. • Timeline depends on vaccine supplies provided by the federal government, and is based on projections as of Jan. 22. • Updated to show the prioritization of First Nations 25
RISK MANAGEMENT • Manitoba has a workstream dedicated to identifying, • Examples of risks being managed include: Identifying, assessing and registering and tracking risks, responding to risks to the which is continually updated to • Breaking the cold chain immunization campaign reduce or respond to those risks • Use of unsuitable syringes • Timely delivery of supplies • Focuses on risks to personnel, the (including re-allocated public, the vaccine, security, vaccine trays) infrastructure, scheduling and • Ensuring proper post- workforce availability immunization observation protocols • Ensuring adequate social distancing at supersites • Adverse weather events • Inadequate security 26
DOSE ADMINISTRATION PROJECTION • Based on current Daily Doses Administered - Projection Does not include doses allocated to First Nations supply projections, 2,500 80,000 we estimate an 2,000 60,000 average of 1,183 1,500 injections per day in 40,000 February, subject to 1,000 20,000 current vaccine 500 supply forecasts. - - 2/1/2021 2/2/2021 2/3/2021 2/4/2021 2/5/2021 2/6/2021 2/7/2021 2/8/2021 2/9/2021 1/31/2021 2/10/2021 2/11/2021 2/12/2021 2/13/2021 2/14/2021 2/15/2021 2/16/2021 2/17/2021 2/18/2021 2/19/2021 2/20/2021 2/21/2021 2/22/2021 2/23/2021 2/24/2021 2/25/2021 2/26/2021 2/27/2021 2/28/2021 Supersites FIT (Pfizer for WRHA, Moderna for other RHAs) Total Cumulative Projected as of February 02 and reflects supply reductions announced by 27 Pfizer on January 15 and 19
COVID-19 VACCINATION IN MANITOBA QUESTIONS? Media are invited to provide feedback on future tech briefings or specific areas of interest to lenore.kowalchuk@gov.mb.ca
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