Covid-19 Research June 2020 - What we know What we expect - Knight Frank

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Covid-19 Research June 2020 - What we know What we expect - Knight Frank
What                 What            What we
we know              we expect       question

Covid-19

                                                knightfrank.com/research
Research June 2020

                                 1
Covid-19 Research June 2020 - What we know What we expect - Knight Frank
COVID-19 REPORT                                                                      COVID-19 REPORT

                                                                                                                                                                                              CONTENTS
                                                                                                               COVID-19
                                                                                                                REPORT
                                                                                                                                                                                              04
                                                                                                                                                                                              MACROECONOMIC
                                                                                                                                                                                              CLIMATE

                                                                                                Following months of lockdown in virtually every country in
                                                                                                the world, here in Spain the path to recovery is now coming
                                                                                                                                                                                              08
                                                                                                                                                                                              THE BUSINESS OUTLOOK
                                                                                                 into view. Nonetheless, we must proceed with caution and
                                                                                                                                                                                              IN SPAIN
                                                                                                adhere to the proper safety measures if we are to see a swift
                                                                                                                    return to normality.

                                                                                                                                                                                              10
                                                                                                                                                                                              OFFICE
                                                                                                                                                                                              MARKET
COVID-19

                                                                            I
                                                                                n this report, we look at what the public health      be found in the wake of adversity. It is interesting

                                                                                                                                                                                              12
In Europe and all over the world, every business
                                                                                crisis might mean for the economy, in general         to reflect on how the pandemic has served to fast-
sector is reeling from the effects of the coronavi-
                                                                            terms and as of going to press, and more specifi-         track patterns of working and shopping that had
rus (COVID-19) pandemic. At the time of writing, we
                                                                            cally its effects on the main real estate markets in      been slow to take off in Spain, despite enthusiastic    LOGISTICS
feel that the past is no longer a reliable guide to the
                                                                            which we operate. We outline some of our current          take-up in other major economies. Almost over-          MARKET
future. Instead of looking back, this report presents
                                                                            expectations and our most pressing questions. We          night, we learned to work remotely without sac-
our take on the market as it is today. Given the un-
                                                                            should bear in mind that the COVID-19 situation           rificing efficiency, to shop online more frequently
certainty surrounding the ongoing impacts of CO-

                                                                                                                                                                                              14
                                                                            is fluid, and its effects on the real estate sector are   and successfully, to organise ourselves to prevent
VID-19 on the real estate market, and the dearth of
                                                                            many and varied – even if the impact is lessening         crowding in convenience stores and to enjoy a vis-
recent comparables, we aim to sketch an overview
                                                                            with every passing day. For the purposes of this          it to family, friends and colleagues from behind a
of the market situation at this moment in time.
                                                                            study, we have focused on a real-world scenario           computer screen. It seems highly probable that we       RETAIL
However, it is important to emphasise that things
                                                                            based on information and experience accumu-               will stick with these models to help us manage our      MARKET
could change rapidly as circumstances evolve.
                                                                            lated over the course of the last few months. This        time more effectively and achieve better results.
                                                                            scenario is substantially different from the one we       Strangely enough, we have also had a lesson in the

                                                                                                                                                                                              16
                                                                            were working with at the end of last year, although       true value of two very different but complemen-
Editorial and contents:
                                                                            it is our belief that, despite recent events, we are      tary factors, each vital in daily life: technological
Knight Frank Research
                                                                            likely to be in an excellent position to build on         preparedness and expertise, and face-to-face so-
research@es.knightfrank.com                                                                                                                                                                   RESIDENTIAL
                                                                            the strengths and opportunities that can always           cial interaction.
                                                                                                                                                                                              MARKET

                                                                2                                                                                         3
COVID-19 REPORT                       COVID-19 REPORT

                                  MACROECONOMIC
                                     CLIMATE

                                                                                                                           Governments announce fiscal stimulus

                                   We are all acutely aware of the pandemic’s impact on the                              packages.

                                      global economy, and on each individual country.                                      En March brought the first wave of funding
                                  Experts suggest that there is a chance of a prompt return to                           commitments aimed at kick-starting strug-
                                  normality, provided that the right measures are put in place                           gling economies across the globe, although
                                          to keep the wheels of the economy turning.                                     new programmes are still being unveiled. In
                                                                                                                         the US, for example, the Senate has approved
                                                                                                                         a stimulus package worth $484,000 million,
What we know                                                                                                             with $300,000 million earmarked for the Pay-
                                                                                                                         check Protection Program, informally known
As we would expect, economic indicators
                                                                                                                         as the small business fund.
have been painting a fairly dispiriting
                                                                                                                           In Spain, the government plans to mobilise a
picture.
                                                                   In Spain,                                             total of €200,000 million to soften the blow of

T
     he lockdowns imposed all over the                                                                                   coronavirus on citizens and the domestic econ-
     world were always going to have dras-
                                                        the government plans                                             omy. The largest chunk will be used to boost
tic repercussions in the short term, and indi-                   to mobilise                                             liquidity for businesses by providing state-
cators are a reflection of that. China, one of                                                                           backed loans to the tune of $100,000 million,
                                                          a total of €200,000
the first countries to enter a strict lockdown,                                                                          thus ensuring that self-employed individuals,
is a good illustration: here, official statistics        million to soften the                                           SMEs and companies can access the funds
reveal a drop in GDP of around 7% in Q1. In              blow of coronavirus                                             they need to keep them afloat and avoid redun-
many other countries, the available data is                                                                              dancies. This sum is equivalent to around 20%
already obsolete and of little value when it
                                                          on citizens and the                                            of the Spanish economy’s total economic out-
comes to forecasting the future. In Spain, Q1             domestic economy                                               put in a normal year. Meanwhile, Germany has
alone saw an unprecedented 5.2% contraction                                                                              given the green light to the release of €10,000
in GDP. There is currently a great deal of de-                                                                           million to fund unemployment benefits and
bate over the quality of some of the economic                                                                            has cut VAT on restaurant and café sales.
data put forward, particularly when extrapo-                                                                               The UK Treasury intends to more than
lated from surveys or questionnaires. Con-          very least, rates being held at historically low                     quadruple its planned borrowing up to a to-
sequently, analysts are also looking at more        levels. Most major economies are running out                         tal of £180,000 million, after announcing a
long-term indicators, with a view to forming        of road as far as conventional measures are                          £30,000-million support package earlier in the
a clearer impression of what the economic           concerned, although China managed to cut                             year. In short, government stimulus measures
reality in different countries might look like      benchmark interest rates for the entire month                        have yet to hit their peak. Meanwhile, Spain
moving forward.                                     of April.                                                            has decoupled the ERTE mechanism from the
                                                      Many monetary authorities have now                                 state of emergency, prolonging the scheme un-
  Interest rates: lower for longer.
                                                    turned to less conventional options, such as                         til 30 June for the time being. In the UK, pay-
  Following a period of volatility, govern-         purchasing public or private debt or dipping                         ments made to furloughed employees — in a
ment bond yields have reached their lowest          into countercyclical capital buffers. Under                          similar position to Spanish workers covered by
ebb in many major economies, even if only           normal circumstances, all of these approach-                         an ERTE — will be gradually phased out, rather
temporarily. Decisions made by central banks        es would be regarded as expansionary in the                          than withdrawn abruptly at the initial cut-off
have led to either interest rate cuts or, at the    extreme.                                                             date, also 30 June.

                                                                         4                                   5
COVID-19 REPORT                                                                                                                      COVID-19 REPORT

What we expect                                                                   Fierce debate over the shape of the                 At the time of writing, predictions for most
                                                                               recovery.                                           economic indicators span a vast range. This var-
  Easing the lockdown, little by little.

                                                                                                                                                                                               PHASES
                                                                                                                                   iation reflects a number of parameters that re-
                                                                                 The most recent batch of economic data
  In some parts of Asia, things are already get-                                                                                   main essentially unknown: the speed at which

                                                                                                                                                                                            OF LOCKDOWN
                                                                               will have focused all minds on getting econ-
ting back to normal; employees have returned               In Spain,                                                               each country emerges from lockdown, the tim-
                                                                               omies back on track for growth. Opinions are

                                                                                                                                                                                           EASING IN SPAIN
to work (subject to strict safety measures and                                                                                     ing of the introduction of mass testing and the
                                                     although the impact       currently split, but almost all analysts expect
regular testing) and South Korea has even                                                                                          future impact of a second wave of infections.
                                                                               the slump in global economic growth in 2020
managed to hold elections. In Europe, too,             on GDP in 2020          to exceed the -0.5% recorded during the GFC.
                                                                                                                                     In our opinion, the Spanish economy will ex-
some countries are relaxing restrictions, albeit                                                                                   perience slower growth than the more optimis-
very gradually. As forecasts of weak economic
                                                     will be in the region     On a more positive note, the consensus is that
                                                                                                                                   tic predictions for a V-shaped recovery would
                                                                               2021 will bring renewed GDP growth of 4.3%,
growth in Q1 continue to pour in, governments
                                                     of -8%, primarily due     although unemployment looks set to rise to
                                                                                                                                   suggest, with the recovery drawn out over a long
everywhere are coming under mounting pres-                                                                                         period of time.
                                                                               5.3%, compared with 3.8% at the start of 2020.
sure to ramp up the pace and get on with reacti-    to the predominance of
                                                                               For most economies, the spectrum of predic-           What we question
vating the economy. The message they are keen
                                                      the tourism sector,      ted outcomes is extremely wide.
to get across is the need to strike a balance be-                                                                                    Just how long will it be before things get
                                                                                 According to the IMF, the Eurozone will see
tween public health and the health of the econ-      it is expected to rally   a drop in GDP of -7.5% in 2020, followed by
                                                                                                                                   back to normal?
omy. Accordingly, although the list of countries
that have begun to lift some restrictions is            by 4.3% in 2021        growth of 4.7% in 2021. For Spain, the predicted      The scale of the crisis is so great that there
                                                                               hit to GDP in 2020 is -8% (mainly because the       are inevitably many questions about the road
growing rapidly, we would expect the journey
                                                                               tourism sector plays such a key role in the Span-   back to normality: Will mass air travel be as      PHASE 0. Businesses classed as non-es-        of their usual capacity. Gyms can open
back to “normality” to be measured in months
                                                                               ish economy), with a recovery of 4.3% in 2021.      prevalent as it was before? Will the increased     sential can reopen with certain health        for pre-booked sessions of individual ex-
and quarters, not in weeks.
                                                                                                                                   reliance on card payments hasten the decline       and safety measures in place. Clients         ercise, provided that safety measures are
                                                                                                                                   of cash? Will employees revert back to working     must make an appointment to visit prem-       observed. Property viewings can recom-
                                                                                                                                   in a physical office?                              ises of under 400 sqm. Once inside, social    mence during this phase.
                                                                                                                                     Will we become increasingly dependent on         distancing and other measures must be
                                                                                                                                   online shopping? In the short term, we can look    observed, with each employee attending        PHASE 2. Shopping centres can open to
                                                                                                                                   to the example of certain parts of Asia, where     to one client at a time. Priority times are   the public if visitor numbers are kept to
                                                                                                                                   people are already embracing a “new normal”,       set aside for older people and those with     30% of capacity for communal areas and
                                                                                                                                   at least to some degree. Offices and leisure fa-   disabilities which coincide with their al-    40% for stores, with customers remaining
                                                                                                                                   cilities are beginning to reopen in China and      lotted times for daily outings. Restaurants   two metres apart or admitted one by one.
                                                                                                                                   South Korea, although as we would expect pre-      and cafes can reopen for take-away ser-       Special opening hours will be introduced
                                                                                                                                   cautionary measures remain in place.               vice but are still barred from serving food   for those over the age of 65. Indoor table
                                                                                                                                     The UK may be about to head in the same          or drink for consumption on site. Show        service can be resumed at one third of ca-
                                                                                                                                   general direction; however, when we drill          flats and sales offices are able to open in   pacity; all customers must be seated. In
                                                                                                                                   down to the country level there are many nu-       new-build property developments.              hotels, communal areas can reopen, with
                                                                                                                                   ances — differences in political and health-                                                     user numbers kept to under one third of
                                                                                                                                   care systems, for instance — that conspire         PHASE 1-INITIAL. Small businesses can         capacity. Cinemas and theatres are free to
                                                                                                                                   to make generalisation impossible. In Spain,       reopen if safety requirements are met;        operate, again at one-third capacity, and
                                                                                                                                   each region is transitioning through the dif-      this excludes shopping centres apart          cultural outings can resume.
                                                                                                                                   ferent stages of easing the lockdown outlined      from stores which can be accessed inde-
                                                                                                                                   by the government. To say the least, the time      pendently from the street. Terraces can       PHASE 3. Greater flexibility for travel.
                                                                                                                                   scale of the coming recovery will be unlike        reopen at 50% capacity; this ratio may        Shopping centres can reopen communal
                                                                                                                                   anything we have seen in the past; this is not     be increased if local authorities open up     areas and leisure facilities to 50% of ca-
                                                                                                                                   a normal crisis, so we cannot expect a normal      more street space to cafes and restau-        pacity, provided that social distancing is
                                                                                                                                   response. Conventional economic crises and         rants. Some hotels can reopen, as long        maintained. New guidelines for returning
                                                                                                                                   their repercussions for the real estate markets    as communal areas remain sealed off.          to the workplace apply. Bars and restau-
                                                                                                                                   tend to stem from a combination of 1) under-       Libraries can open and cultural perfor-       rants can trade at half capacity. Indoor
                                                                                                                                   capitalisation of the banking sector; 2) exces-    mances with audiences of fewer than 30        performances and sporting events can
                                                                                                                                   sive gearing; 3) oversupply; and 4) a loss of      people indoors or 200 outdoors can go         recommence, subject to restrictions on
                                                                                                                                   confidence. However, this is not a convention-     ahead; museums can open at one third          audience numbers.
                                                                                                                                   al economic crisis.

                                                                6                                                                                                                                      7
COVID-19 REPORT                                                                           COVID-19 REPORT

                                       THE BUSINESS
                                      CLIMATE IN SPAIN

What we know                                         works in a bid to meet the rising e-commerce

Increased investment during Q1 2020.
                                                     that started to swell as the state of emergency
                                                                                                              As companies have had to
                                                     took hold – especially in the grocery shopping
                                                     segment.
                                                                                                           adapt to the current situation,

I
     n Spain, the COVID-19 pandemic is also
                                                                                                              we are likely to see a rise in
     having a profound impact on the country's
                                                     What we expect                                       hybrid workplace models that
economy and on all areas of business activ-
ity, with both largely grinding to a halt since        The importance of location.                        strike a balance between remote
lockdown measures were introduced by the
                                                       Quality properties in prime locations are            working, fixed headquarters
government.
    Although a large number of deals were put
                                                     like gold dust for investors. Some buyers are                  and flexible offices
                                                     willing to cast their eyes further afield so long
on hold due to the crisis in Q1 2020, the year got
                                                     as transport links are good, as these areas can
off to a very good start with commercial invest-
                                                     be in higher demand, particularly in the office      What we question
ment increasing by approximately 15% y-o-y.
                                                     market. Location will also be particularly im-
    In terms of specific sectors, the retail sec-                                                           Investors and opportunities.
                                                     portant in the world of retail, since the most
tor saw its investment volume tick up com-
                                                     liquid assets will be retail parks and local shop-     In times of uncertainty, investment tends to
pared to the same period last year, while vol-
                                                     ping centres or centres located in prime areas,      either slow or be put on hold until the market
umes remained flat overall in the office and
                                                     where repurposing could even be considered           regains a sense of normality. Opportunistic and
logistics sectors.
                                                     for strategically located assets. Logistics in-      distressed investors are unlikely to prove an ex-
    Investment in the logistics sector surged in
                                                     vestors will also be interested in location, but     ception to this rule. However, given the amount
March, largely thanks to a spike in demand
                                                     they are also on the lookout for high-quality,       of pent-up capital on the market, we are likely
for industrial warehouses as operators looked
                                                     modern buildings, with big-name institutio-          to see an uptick in investment volume in the
to expand their storage and distribution net-
                                                     nal tenants.                                         future. Price adjustments will be driven by re-
                                                                                                          duced expectations for rental growth and cost
                                                       Post-lockdown trends.
                                                                                                          analysis. Investors are now having to revisit the
    Commercial
    Volumen deinvestment
               inversión                               As companies have had to adapt to the cu-          agreements they have in place for their existing
    in Spain
    comercial en España                              rrent situation at an unprecedented rate, we         assets in a bid to ensure that they are not ad-
    Millions of euros
    Millones de euros                                are likely to see a rise in hybrid workplace         versely impacted. Tenants, on the other hand,
                                                     models that strike a balance between remote          are trying to seek landlord concessions in a
      2019      2020
                                                     working, fixed headquarters and flexible of-         bid to meet their costs during this uncertain
    1,000
    1.000                                            fices. Digitalisation and innovation will also       time – requesting rent reviews, rent holidays
      900
      800                                            play a crucial role in the logistics market and      or rent-free periods. Given the current climate,
      700                                            the shift towards industry 4.0, as companies         opportunities will begin to appear once things
      600
                                                     increasingly turn to Big Data and the Internet       start to get back to normal and will likely pique
      500
      400                                            of Things (IoT) as a way of boosting efficiency      the interest of investors who have been lying
      300
                                                     and providing ever-faster solutions. Sustaina-       in wait and will be keen to tap into defensive
      200
       100                                           bility will continue to play an ever more central    real estate opportunities offering a secure in-
         0                                           role in investor and tenant strategies, as they      vestment option. These new opportunities will
               Enero
              January       Febrero
                           February   Marzo
                                      March
                                                     look to design new energy efficient warehouses       pave the way for new projects, as construction
    Source:  KnightFrank
    Source: Knight   Frank Research
                         Research                    that can be BREEAM/LEED.                             and financing deals get back underway.

                                                                            8                                                                                       9
COVID-19 REPORT                                                                                                                                                 COVID-19 REPORT

                                                                  OFFICE
                                                                  MARKET

What we know                                                all major cities in Europe, but tenants do re-
                                                            main active, even if they are somewhat hesi-
Lettings have slowed to a crawl.
                                                            tant to commit.                                            Once construction
J        ust as expected, the number of office
         lettings has trailed off in recent weeks.
                                                              The Madrid vacancy rate stands at 9.9%,
                                                            which equates to some 1.5 million sqm of
                                                                                                                    resumes, a number of
Even so, tenants have still been signing new                available space. Grade A properties in the CBD        attractive developments
leases, either because they were already un-                account for barely 3% of this total, or 0.30% of
                                                                                                                   will bring coveted new
der negotiation or because they found good                  Madrid's overall office stock. Many construc-
opportunities in an undersupplied mar-                      tion and refurbishment projects scheduled               space onto the market
ket. Looking at the overall figures, take-up                for completion may be put back slightly after
reached close to 95,000 sqm in Madrid during                works were put on hold for two weeks and due
Q1, with the effects of the COVID-19 health                 to delays in the delivery of materials, however,   to try and achieve more flexible conditions.
crisis starting to kick in right at the end of the          extra safety measures have been implemented        The sector will continue to perform well in the
quarter. Although this figure is similar to 2016            and activity has now been resumed.                 medium term, largely due to the lack of quali-
and 2017, take-up is at its lowest level in five                                                               ty buildings in well-established areas, which
                                                            What we expect
years. It is worth noting that even before the                                                                 were already in high demand prior to the state
                                                                                                                                                                        Offices will need to offer new and appealing       and creates a sense of belonging among them.          In the short term, current rents are unlikely
crisis hit, take-up was already slightly down                 Mid-term recovery with new ways of               of emergency. Some areas within the secon-
                                                                                                                                                                      spaces where employees can socialise with one                                                            to see any major reductions given the scarcity
in January and February, due to the lack of                 working.                                           dary centre and out-of-town submarkets could                                                                  What we question
                                                                                                                                                                      another. Spaces that workers feel privileged to                                                          of supply in the market. A more likely outcome
attractive product on the market and the fact                  The effects of COVID-19 will remain plain       see a new spike in demand, as tenants look for
                                                                                                                                                                      have access to and that help drive collaboration       COVID-19 took hold in Spain at a time when        is that new leases will be more flexible, offering
that rents were at an all-time high. The arrival            to see over the coming months, as some com-        spaces large enough to meet social distancing
                                                                                                                                                                      and creativity as they alternate between working     things were positively booming in the office        conditions that benefit both parties.
of the pandemic in March caused various let-                panies will choose to push back their plans to     requirements and competitive prices such as
                                                                                                                                                                      from home and going to the office. In terms of       sector. Although we remain positive that things
tings to be postponed for the next few months.              open new offices, relocate or expand their ex-     those offered in areas such as Manoteras and                                                                                                                      Which sectors have the best prospects
                                                                                                                                                                      office re-occupancy, on the one hand, we expect      will pick back up again, we are also not blind to
As expected, the number of lettings plunged                 isting offices until the uncertainty eases, and    Julián Camarillo – areas which also benefit                                                                                                                     once the worst of the crisis is over?
                                                                                                                                                                      it to be a very gradual process, allowing each em-   the fact that the sector will have to adapt to a
during April and May. This was the case across              others will continue to renegotiate their leases   from excellent transport links and could well
                                                                                                                                                                      ployee the extra space they need to ensure social    new reality.                                          The most promising sectors are the pharma-
                                                                                                               become the new up-and-coming office hubs
                                                                                                                                                                      distancing in the workplace. Whilst on the other,                                                        ceutical, health sciences and technology indus-
                                                                                                               of the city. The market is also expected to do                                                                How long will tenant-landlord negotia-
                                                                                                                                                                      offices should be seen more as flagships, spaces                                                         tries, that were already leading office demand
   Quarterly take-up in Madrid                                                                                 well in the long term as a handful of attractive                                                            tions go on?
   2013 - Q1 2020. Thousands (sqm)                                                                                                                                    that offer experiences and that attract employees                                                        prior to the pandemic.
                                                                                                               construction and refurbishment projects will
                                                                                                                                                                                                                                                                                 These companies are likely to need more spa-
                                                                                                               bring coveted new space onto the market once
                                                                                                                                                                                                                                                                               ce in the medium/long term.
   700                                                                                                         works are fully back up and running. We may
                                                                                                               also see some major corporates starting to con-                                                                                                                   Will we be more digitally agile? Will this
   600
                                                                                                               sider subletting their offices, a move that would                                                                                                               improve our business?
   500
                                                                  210                     80                   inject new, fully furnished and completed sup-
                                                                                                                                                                                                                                                                                 While this is a goal that the sector has been
   400
                                          187
                                                                              115                              ply onto the market. And while remote working
                                                     136                                  145                                                                                                                                                                                  aiming towards for quite some time, the current
                                                                                                               is now here to stay, it is also safe to say that the
   300            104              117                            110         130                                                                                                                                                                                              situation may well have forced its hand and
                                          116        87                                                        term "remote survival” could be used to better
                  53               74                                                     140                                                                                                                                                                                  made employers pay it the attention it deserves.
   200
                  55                                                                                           describe the far from ideal conditions in which
                                   88
                                          79         117          153         99                                                                                                                                                                                                 Technology has suddenly become the only
   100
                                                                                                               many people have had to work. Going forwards,
                  158
                                                                                          170                                                                                                                                                                                  means to business continuity and companies
                                   100    139        103          100         119                   95         working from home will not likely be so extreme
     0                                                                                                                                                                                                                                                                         have been made to realise that not only do they
                 2013              2014   2015       2016         2017        2018        2019      2020
                                                                                                               and anyone working remotely should be better
                                                                                                                                                                                                                                                                               need to equip their offices with better infras-
                                                                                                               equipped to do so. Ultimately, firms will need
                                                                                                                                                                                                                                                                               tructure, but that they need to make it a priority
   Source: Knight Frank Research                                                                               to strike a balance between smart and on-site
                                                                                                                                                                                                                                                                               for the future.
                                                                                                               working in order to maximise productivity.

                                                                                     10                                                                                                                                                          11
COVID-19 REPORT                                                                                               COVID-19 REPORT

                                                     LOGISTICS                                                                                                               Initiatives taken by major corporations in the Spanish logistics market

                                                      MARKET                                                                                                                 Start of the pandemic in Spain. March 2020

What we know                                         being able to guarantee employee safety and                           outdated, we expect operators to continue
                                                     resolve issues such as stock shortages and                            moving from older warehouses to new faci-
A sector in high demand.
                                                     delays in deliveries caused by surges in de-                          lities. We also expect operators to look to ne-                                                1,500
I    f there’s one sector that this crisis has
     singled out as crucially important and
                                                     mand. Major corporations have ramped up
                                                     the services offered by their logistics net-
                                                                                                                           gotiate lease extensions and rents to remain
                                                                                                                           stable (rental increases initially anticipated
                                                                                                                                                                                                                          new logistics jobs created
                                                                                                                                                                                                                          in Spain
the vital link between households and basic          works to do their bit in these testing times,                         for 2020 will be delayed until 2021). Owners
                                                                                                       Urban logistics
necessities, it’s the logistics sector. The logis-   either by increasing their capacity to better                         will continue to offer an increasing number
tics market has not let up for one second since      meet demand or by helping to produce and/        has played a vital   of rental incentives.
lockdown began in Spain. Operators have been         or distribute healthcare equipment.              role in supplying      National reindustrialisation
racing to meet burgeoning demand by letting
more storage and distribution space, pushing
                                                     What we expect                                     people with          Another knock-on effect of this crisis will                                                  300,000
take-up to nearly 120,000 sqm in Madrid                Rising demand due to new consumer              essential goods      be an increase in both the stock and size of
                                                                                                                                                                                                                          face masks donated and
during Q1.                                           habits.                                                               logistics warehouses to meet rising demand
                                                                                                                                                                                                                          distributed thanks to logistical
                                                                                                                           during the pandemic, with tenants also seek-
  In-demand sectors and capacity-boost-                A business model that was already chan-                                                                                                                            capacity
                                                                                                                           ing greater flexibility within logistics parks.
ing measures.                                        ging, combined with the new consumer hab-
                                                     its that the COVID-19 situation has given rise                        What we question
  In addition to offsetting reduced activi-
                                                     to, will keep demand among online and 3PL
ty in other sectors, companies supplying                                                                                     Will we really understand and appreci-
food and healthcare equipment are taking
                                                     operators upbeat as they vie for the best
                                                     logistics facilities as consump-
                                                                                                                           ate the effort that goes into logistics? Are                                                   2 Millions
measures to meet government requirements                                                                                   these new consumer habits here to stay?
                                                     tion continues to swell. In                                                                                                                                          face masks provided to
and ensure people have access to adequate                                                                                  Are things likely to improve?
                                                     addition, as a great                                                                                                                                                 hospitals across Spain via
supplies.
                                                     deal    of      logistics                                               Urban logistics has played a vital role in                                                   its own logistics network
  In return, companies have also requested
                                                     stock     has     be-                                                 supplying the population with essential
support from the government          to help
                                                               come                                                        goods. In fact, at times an excessive demand
them overcome the chal-
                                                                                                                           for some products caused stock to run out
lenges they are
                                                                                                                           and forced the logistics sector to come up
faced with,
                                                                                                                           with rapid solutions.
                                                                                                                                                                                                                          Priority
such as
                                                                                                                             The closure of offices and stores also trig-                                                 deliveries
                                                                                                                           gered a surge in logistics activity, with the
                                                                                                                                                                                                                          of supermarket orders
                                                                                                                           mass delivery of products and the important
                                                                                                                                                                                                                          for healthcare workers,
                                                                                                                           role of last-mile delivery becoming evident
                                                                                                                                                                                                                          with free home delivery
                                                                                                                           throughout the crisis.
                                                                                                                             The questions that remain are whether the-
                                                                                                                           se new habits are here to stay, whether we will
                                                                                                                               really understand and appreciate just
                                                                                                                                  how important the logistics process
                                                                                                                                                                                                                          Production
                                                                                                                                     is and how much effort goes into                                                     and distribution
                                                                                                                                       making sure consumer demand                                                        of PPE for hospitals via
                                                                                                                                        is met, and how the lessons                                                       its global supply chain
                                                                                                                                         learned from this global pan-
                                                                                                                                         demic will be used to improve
                                                                                                                                         these supply chains.

                                                                                 12                                                                                                          13
COVID-19 REPORT                                                                                                                                        COVID-19 REPORT

                                                              RETAIL
                                                              MARKET

What we know                                         ced capacity, as well as complying with all        cy plans with tenants right from the outset of
                                                     new health and safety measures.                    the state of emergency. Shopping centres have
Retail has been one of the hardest-hit sectors.
                                                                                                        finally been able to reopen their doors now
                                                     Essential goods top the list as most-sear-

M
      idway through March, all non-essential                                                            that phase 2 has come in to play, so long as
                                                     ched items.
      retailers in Spain were forced to hang                                                            they comply with government measures and
up their closed signs and began to demand                 The most popular online services at present   ensure that leisure facilities and communal
solutions from the government to prevent the         – including pharmacies, media and above all,       areas remain closed until phase 3.
consequences of this temporary shutdown              groceries – have really been able to come into
                                                                                                        What we expect
from being any worse than they had to be. At         their own. Other areas, such as fashion and
that point in time, a huge opportunity opened        banking, are actively offering discounts, free     Retail and the race to reinvent itself.
up for retailers who already had a strong on-        shipping, deferred payments and returns, ex-
                                                                                                          More than ever before, now is the time for
line business model, or retailers who had just       press financing and other additional services.
                                                                                                        retail to reinvent itself. For instance, shopping
begun to dip their toes into the e-commerce               Shopping centres have kept their food
                                                                                                        centres could begin to place a greater empha-
market. As lockdown begins to ease, smaller          retailers and other essential stores open with
                                                                                                        sis on essential retail, such as pet stores and
businesses are gradually reopening at redu-          safety measures in place, adopting contingen-
                                                                                                        pharmacies, to have a better contingency plan
                                                                                                        in the face of future pandemics such as this
                                                                                                        one. This crisis has hit the accelerate button
    Impact of coronavirus on online traffic by industry                                                 on the digital transformation that was already
    Start of the pandemic in Spain. March 2020
                                                                                                        taking hold in the Spanish retail sector, with
                                                                                                        omnichannel retailing likely to prove crucial

    Media                                                                                  46%          to this transformation. Customers will be able
                                                                                                        to simultaneously interact in whichever way
    Supermarket                                                                         42%
                                                                                                        they prefer across various channels – making
    Pharmacies and health                                                      25%                      omnichannel the only channel for any retai-
                                                                                                        lers who want to succeed.
    Telecommunications                                                       23%

    Banking/Insurance                               -2%

    Marketplace/Tech retail                         -3%

    Cosmetics                                -10%

    DIY                                      -11%
                                                                                                                  “COVID-free”
                                                                                                                       certified
    Sports equipment                       -13%
                                                                                                               shopping centres
    Leisure/Events                         -13%
                                                                                                                    will ensure
    Fashion                                -14%
                                                                                                                 customers feel                               Stores will have to adapt to the new normal     again in the short to medium term. We ex-        Retail will need to evolve faster than ever
    Luxury                            -19%                                                                                                                  by developing new ways of ensuring health         pect the vacancy rate to increase by 10 to 15%   once it returns, adopting contactless payment
                                                                                                                 safer and more                             safety, which has led to calls for “Covid-free”   across the board. Landlords will need to find    devices, virtual changing rooms – physical
    Tourism                         -22%
                                                                                                                      confident                             certification for shopping centres.               new ways of cutting costs and adapting to the    changing rooms will require much more reg-
    Jewellery and watches         -25%                                                                                                                                                                        needs of their tenants more than ever before.    ular cleaning and disinfection – and the possi-
                                                                                                                                                              Rents and vacancy.
                                                                                                                                                                                                                                                               ble addition of guided shopping routes.
                                                                                                                                                                                                              What we question
  Source: ContentSquare                                                                                                                                       We estimate that rents could drop signifi-
                                                                                                                                                            cantly, although they are expected to pick up     How will stores change?

                                                                            14                                                                                                                                                      15
COVID-19 REPORT                                                                                                                                 COVID-19 REPORT

                                                    RESIDENTIAL
                                                                                                                                                                                                                     W H AT A B O U T
                                                      MARKET
                                                                                                                                                                                                                 A C C O M M O D AT I O N ?
                                                                                                                                                             The rental market
                                                                                                                                                           will see heightened
                                                                                                                                                         interest in alternative
                                                                                                                                                                living options
What we know

When it comes to the residential sector,
emotions and human interaction are key.

O    nce a certain degree of normality is re-
     sumed and the necessary precautions
are in place, we expect to see the sector start
                                                                                                                                                       Experts predict that the market will boun-
to come back to life. The residential sector
                                                                                                                                                       ce back quickly. After the first few weeks of
has been exploring innovative new digital so-
                                                                                                                                                       lockdown, virtual viewings and phone calls
lutions, offering online viewings and digital
                                                                                                                                                       had already returned to normal.
signings, among other new initiatives. In the                                                                                                                                                              TOURIST APARTMENTS                          nounced that overseas tourists will be
rental market, greater focus is being placed on                                                                                                          What we question                                  As COVID-19 has slammed the brakes          allowed to visit Spain again as of 21 June,
measures such as rent freezes and providing                                                                                                                                                              on the tourism market, landlords and          while other countries such as Italy and
                                                                                                                                                       The general consensus is that this crisis
easier access to finance.                                                                                                                                                                                investors have been forced to re-market       Portugal – along with the rest of the Eu-
                                                                                                                                                       will have a profound impact on both GDP
                                                                                                                                                                                                         their short-term holiday rentals as tra-      ropean Union – also plan to reopen their
What we expect                                                                                                                                         and unemployment.
                                                                                                                                                                                                         ditional rental housing and long-term         borders in June. The return of tourism
New-build developers are yet to lower                                                                                                                    The general consensus is that this crisis       accommodation.                                will prompt hotels and tourist apart-
prices.                                                                                                                                                will have a profound impact on both GDP and                                                     ments to reopen, with the first signs of
                                                                                                                                                       unemployment. However, it is also true that         HOTELES                                     reactivation appearing as regions enter
  Developers are currently focused on using
                                                                                                                                                       the market fundamentals during this crisis          The impact on hotels will essentially       phases 1 and 2. Although we expect to
all the tools at their disposal to serve their
                                                                                                                                                       bear no resemblance to those during the GFC.      depend on how long this situation lasts       see a gradual return in line with each
clients online, in order to boost reservations
                                                                                                                                                       Prior to the COVID-19 crisis, the economy         and how quickly people regain confi-          phase of reopening, the safety of guests
and sales. Once lockdown eases, they will re-
                                                                                                                                                       was generally in much healthier shape than        dence to return to life as normal outside     will be paramount at all times, to ensure
sume physical contact with clients. There has
                                                                                                                                                       it was back then, with much more liquidity        of their homes, and subsequently then         that they feel both confident and com-
been a more marked slowdown in resale acti-
                                                                                                                                                       in the market. More importantly, companies        look to travel outside their own city and     fortable. Hygiene will play a key role in
vity, among other factors, due to being unable
                                                                                                                                                       had taken on much less debt than they had         country. Tourism is expected to make a        hotels. Domestic tourism is expected to
to carry out in-person viewings up until mid-
                                                                                                                                                       leading up to the 2008 crash. As a result, ex-    slow and gradual comeback to normali-         recover fairly quickly, whereas interna-
May. However, viewings are now possible, so
                                                                                                                                                       perts initially believed that we would also see   ty. The sector is a stalwart for Spain and    tional tourism will come back gradua-
long as safety measures are adhered to, such as
                                                                                                                                                       a quicker economic recovery, with many poin-      its return will be positive for hotels, al-   lly, picking up as and when a greater
wearing protective equipment, refraining from
                                                                                                                                                       ting towards the so-called V-shaped recovery.     though this will not be noted for various     perception of normality has resumed.
touching anything, minimising the amount of
                                                                                                                                                       However, time has gradually eaten away at         months. Hotels will be allowed to reopen      Countries that were hit hardest by the
people in a lift and maintaining a safe distance
                                                                                                                                                       this optimism and a U-shaped recovery now         from phase 1, although all communal           pandemic are likely to begin travelling
between each other. Prime residential proper-       The professional rental market (PRS and         We therefore expect there to be a spike in inte-
                                                                                                                                                       seems a more likely scenario. We are confi-       areas must remain sealed off. However,        overseas first, whereas those who were
ty will be less affected by this crisis. Once we    build-to-rent) will flourish as banks become    rest in out-of-town areas with good transport
                                                                                                                                                       dent that the impact on the economy and the       many hotels have no plans to reopen           more isolated from the crisis will be un-
have returned to normality, prices are likely to    more cautious when it comes to lending and      links, such as Rivas Vaciamadrid. There will
                                                                                                                                                       residential market will directly correlate with   until people can freely move around the       likely to open their borders in the imme-
fall. Some investors will look to the residential   providing development funding, while con-       also be greater interest in alternative living
                                                                                                                                                       the time it takes us to fully adapt to the new    country again. The government has an-         diate future.
market as a safe haven for their capital, as seen   sumers will adopt a more flexible approach to   options such as co-living, which offers greater
                                                                                                                                                       reality and for business activity to return to
in the aftermath of previous crises.                housing.                                        flexibility at a lower cost.
                                                                                                                                                       normal across all sectors.

                                                                         16                                                                                                                                              17
COVID-19 REPORT

Humphrey White                      Commercial                              Residential                                     Research
Partner,                            Jorge Sena                              Carlos Zamora                                   Rosa Uriol
Managing Director                   Partner, Head of Commercial             Partner, Head of Residential                    Head of Research
+34 915 959 053                     +34 600 919 004                         +34 600 919 041                                 +34 600 919 114
Humphrey.White@es.knightfrank.com   Jorge.Sena@es.knightfrank.com           Carlos.Zamora@es.knightfrank.com                Rosa.Uriol@es.knightfrank.com

Knight Frank Research publications          Knight Frank Research provides strategic advisory services, consultancy services and forecasts to a wide
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