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Cosmetics Packaging I N S I G H T SUMMER 2018 How a decorative finish can increase shelf appeal Luxury • Connectivity • Design • Brand protection CPI002_100_Cover_Final.indd 1 13/07/2018 16:38
AF-SAMPLING INNOVATIONS-ANUNCIOS-210x286mm+3mm-ENGLISH.pdf 1 11/5/18 11:57 C M Y CM MY CY CMY K The perfect experience SELF-SAMPLING® for your consumer Introducing customised technology that does exist. dispenses a single fragrance or make up sample at the touch of a button. Let’s discover it together. • EASY only one click! • NON-INVASIVE consumer choice. 360º • INNOVATIVE experiential solution. Passionate about Passionate about Passionate about ideas. full service. impact. We are experts in We offer a 360 degree We seek to engage creating innovative approach from design and the consumer sampling solutions for production, through to the and ensure that fragrance, beauty and promotion and distribution of sampling delivers personal care brands. samples to your consumer. amazing results. www.sampling-innovations.com Passionate about sampling Scent labels Sachets Vials Miniatures Make up Samplinginnovations.indd 1 12/07/2018 09:57
From the editor On the web... Keep up with the latest developments Matthew Rogerson across the packaging industry by visiting Editor www.pci-mag.com Premiumisation with purpose T he cosmetics and beauty markets accolade of being counterfeited. Kanebo are exceptionally focused on sight. last year launched Rose Beauty Whip in an Cosmetics Packaging Insight Phrases such as ‘beauty is in the aerosol that created a flower-like cream when Summer 2018 eye of the beholder’, ‘mesmerising’, and dispensing – it proved so popular on social EDITORIAL ‘the… look’ all cry out to us from pages, media that it had to be rationed in Japan and Editor Matthew Rogerson Chief sub-editor Thom Atkinson media platforms and other advertising sites. South Korea. The elements shared by these Sub-editors Dale Hogan, Todd Palmer The desirable combination seems to be for diverse success stories is that they have all Contributing writer Ceri Jones Production manager Steve Buchanan the individual to achieve not just the perfect registered and reacted to the second key Group art director Henrik Williams look, but for any occasion. And the strategy ingredient in this aesthetically dominated Designer Martin Faulkner is working. Sales for the industry are growing market: premiumisation. COMMERCIAL at a phenomenal rate, from $412 billion in While the term is vague enough to cover a Client services executive Yasmina Jackson Publication director Jerry Taylor 2017 with a CAGR of 3.6% through to 2022. lot of real estate, it is a crucial factor that gives Subscriptions marketing manager With these types of sums involved – a well-made cosmetic or beauty product the Mariella Salerno Head of sales Richard Jamieson especially in this hyper-connected, social power to develop explosive and sustainable Publisher William Crocker media world – looks will only get you so growth. Even when everyone has access far. Promises of quality have to be delivered to the product, it is still seen as exclusive. – functions that enhance the experience of Premiumisation is often about engaging Cosmetics Packaging Insight is published by using the product and take it from a generic the other senses, such as having a fine mist Compelo, a member of the Audit Bureau of Circulation. daily grind to a sensational experience that to spray at targeted skincare, an applicator John Carpenter House, John Carpenter Street, London, EC4Y 0AN, UK you can share with the world. One that makes that is easy to carry and can be applied with Tel: +44 20 7936 6400 Fax: +44 20 7411 9800 you want to show everyone how good you incredible accuracy, shaving foam that does Email: info@compelo.com Websites: www.compelo.com look and how well you feel. not need water, or a unique dispensing system www.pci-mag.com Cosmetics and beauty have responded. In that adds a little joy to the overall effect. These ISSN 2516-3442 © 2018 Compelo. Registered in England No. 09901510. China, Estée Lauder has used role models and touches have all had successful debuts this All rights reserved. No part of this publication may be tied in packaging to enhance the experience year, and more are anticipated. reproduced, stored in a retrieval system or transmitted in any for millennial women, who previously avoided There are a range of these and other form or by any means, electronic, photocopying or otherwise, without prior permission of the publisher and copyright owner. the brand, resulting in huge success. Kylie topics covered in this edition of Cosmetics While every effort has been made to ensure the accuracy of the Jenner, who is only 21 in August, has started a Packaging Insight, and though the whole information in this publication, the publisher accepts no responsibility for errors or omissions. cosmetics brand that has been so successful, beauty market is included, it is cosmetics The products and services advertised are those of individual that not only will she be a dollar billionaire in that are driving the most visible innovations authors and are not necessarily endorsed by or connected with her 20s, but she also acquired the dubious in this most visible of markets. the publisher. The opinions expressed in the articles within this publication are those of individual authors and not necessarily those of the publisher. Cosmetics Packaging In this issue SUBSCRIPTIONS I N S I G H T SUMMER 2018 Single issue: UK £31 EU €49 US $65 ROW $65 One year: UK £48 EU €76 US $99 ROW $100 Two year: UK £77 EU €120 US $158 ROW $159 Page 15: Selling the dream: executives from top brands discuss how to package and market the idea of premium. Subscription hotline: +44 845 155 1845 (local rate) Subscription fax: +44 20 8269 7877 Page 22: We look at the role social media has played in the Email: cs@compelo.com rapid success story of Kylie Cosmetics. Cosmetic Packaging Insight & Innovation Subscriptions, Riverbridge House, Ground Floor, South Tower, Anchor Boulevard. Page 37: How Estée Lauder capitalised on the enthusiasm of Crossways, Kent DA2 6SL youth in China by appealing to a younger market. Printed by Stephens & George Print Group How a decorative finish can increase shelf appeal Luxury • Connectivity • Design • Brand protection Visit www.pci-mag.com Cosmetics Packaging Insight | www.pci-mag.com 3 CPI002_101_Foreword.indd 3 16/07/2018 12:25
Contents In this issue... Cosmetics Packaging I N S I G H SUMME R T Cover story 2018 How a deco rative finish can increase shelf appe Luxury • al Connectivi ty • Design • Brand prote ction 32 Decorative finishes are more than a superficial touch-up; they help to establish prominence and a core market. 6 Data projection 13 Time to get serious counterfeit cosmetic case. We Using stats from GlobalData, Airopack uncover the dark issue of black Cosmetics Packaging Insight market beauty and speaks with takes an in-depth look at changing 14 Linerless labels that brands that are doing everything market trends in relation to save on materials to protect their consumers. countries and brands, and assess Artimelt where value will be found going 21 Security authentication forward. In future editions, we will 15 On their soapbox for better tracking be taking a closer look at the three Premiumisation is no longer the MicroTag Temed biggest markets – China, Brazil preserve of products with high- and the UK – to learn more about price tags. Matthew Rogerson 22 Jenner capital their key drivers. reaches out to cosmetics Launched in November 2015 by executives from premium brands Kylie Jenner, the eponymous Kylie 9 Head and shoulders above for their thoughts on how they Cosmetics has become one of the The problem of plastic waste and develop, design and define fastest-growing beauty brands in marine litter has been widespread exclusivity in beauty. the world, with a $900-million in public discussion in 2018, and revenue recently announced by many leading companies are 18 Flawed beauty Forbes, Cosmetics Packaging Insight doing their part to resolve the The beauty industry lost over $45 examines how leveraging social problem. We gather understanding billion to counterfeit products in media has created and crafted this from the sustainability and 2017, and the scale of the problem popular cosmetics company. packaging teams at Procter & grows exponentially when trying Gamble, to learn more about how to account for unreported, online 25 Window of luxury innovation can play a part. or intangible losses that follow a Sampling Innovations Europe 4 Cosmetics Packaging Insight | www.pci-mag.com CPI002_102_Contents.indd 4 16/07/2018 12:27
Contents 22 37 Celebrities can leverage fame to endorse and create products. Estée Lauder has launched lipstick in conjunction with a Chinese television show, capturing a new and youthful audience for its products. 29 Delivering fast-response 35 Putting personal-care cosmetic solutions brands ahead of the pack RPC Bramlage Division Codimag 31 The future of foils 37 New faces Univacco Estée Lauder has successfully revamped its image in China, from 32 Fashion finishes first a luxury brand for older women into Decorative finishes are more than a youthful brand positioned for a the final touch for packaging younger audience. In doing so, the design, at once offering consumers company recorded a 40% increase in 26 The right stuff more while defining a product’s sales there, compared with a 5% rise Paul Howells, former vice-president marketing design and core in its other markets in Q4 2017. for packaging at Unilever, has an demographic. This article focuses appreciation for good design and on how elaborate and decorative 43 My kind of city an expertise in how to merge the finishes are aiding brands in the ADF&PCD New York 2018 is set technical needs of packaging with quest to gain prominence among to deliver more brands, content the consumer trends and aesthetics considerable competition. and interactivity. required for brand-leading design. He discusses design’s role in 43 ADF has a plethora of free-to-attend interactive packaging’s future. workshops and seminars with industry pioneers. 26 An expert look at merging technical needs and consumer trends to create a brand-leading design. Cosmetics Packaging Insight | www.pci-mag.com 5 CPI002_102_Contents.indd 5 16/07/2018 12:27
The intelligence > Market analysis Data projection Using stats from GlobalData, Cosmetics Packaging Insight takes an in-depth look at changing market trends in relation to countries and brands, and asses where value will be found going forward. In future editions, we will be taking a closer look at the three biggest markets – China, Brazil and the UK – to learn more about their key drivers. C urrently, across the four key in the beauty or grooming products efficient personal-care solutions. areas – ingredients, claims, they buy, according to recent surveys. Ethical claims, such as ‘sustainably labels and packaging – there Therefore, it becomes important for sourced’ and ‘vegan’, will remain in are important statuses to consider. brands to provide ingredient lists vogue, as brands try to increase their With ingredients, there is increasing – as well as allergen information – appeal across a diverse user segment. demand for high-performance on labels. With the growing desire for simple cosmetics that not only nourish, With busy consumer lifestyles and clean labelling, the demand but address specific issues, such as and rising usage on the go, for products with clear on-pack hair loss, dull skin or dark spots. This convenient, effective and single-use communication will gain momentum. has led to the emergence of products pack formats have gained popularity For instance, using simple language with active ingredients, vitamins in the personal-care industry. or recognisable ingredients along and minerals. Distaste for artificial Manufacturers of cosmetics and with scientific names will increase ingredients has also prompted growth toiletries are focusing on innovations product appeal and build trust in the use of natural ingredients. such as spray-on and roll-on. through transparency. Finally, manufacturers will continue to innovate with new formats, designs An increasing number of companies in the and value-added packaging features cosmetics and toiletries industry are hopping for cosmetics and toiletries, enhancing on the ‘green’ bandwagon, packaging their user experience. Additionally, the consumer desire to reduce household products in recycled or recyclable materials. waste from packaging will spur manufacturers to focus on sustainable Functional claims, such as UV In the future, ingredients packaging, such as recycled materials defence and anti-ageing, are being brands will increasingly incorporate and paperboard, as well as used to make cosmetics and toiletries superfoods, such as probiotics and biodegradable plastics. appealing to consumers who seek products deemed to be naturally quick and effective results. Producers nourishing to the skin and hair. Grand central stats are also capitalising on free-from Additionally, in order to gain clean In 2017, the global cosmetics and claims to build an ethically and label positioning, the influence of toiletries industry was valued at socially conscious brand image for regional beauty regimen will drive $412 billion, led by Asia-Pacific and consumers who look for personal-care the use of ingredients such as snail the Americas, which accounted for products that share their ideals. In essence, yogurt, argon oil, jojoba, value shares of 37.6 and 32.4%, labelling, as consumers become more black pine and wild rose. Future respectively. An improving global savvy and aware of the numerous product claims will follow the clean economy, driven by strong economic complex ingredients used in label trend and a continued interest growth in the emerging markets and cosmetics and toiletries, they are in organic products. the subsequent rise in disposable increasingly reading product labels. Functional claims, such as ‘pollution income levels, is the major growth As many as 42% of consumers pay protection’ and ‘sweat-defence’, will driver. Skincare was the largest sector, close attention to the ingredients used see a rise, given consumers desire for with a value share of 28.2% in 2017, 6 Cosmetics Packaging Insight | www.pci-mag.com CPI002_103_Market Intelligence.indd 6 13/07/2018 15:09
The intelligence > Market analysis followed by haircare and make-up, which accounted for value shares of Key sectors by value ($ millions), 2017 versus 2022 16.9 and 11.5%, respectively. 2017 2022 Growth drivers across the globe ■ High participation of women in the global labour force – currently 49.5% – will continue to support growth in the industry, as women become more appearance-conscious. ■ Rising consumer confidence across major global markets, coupled with the high-spending habits of millennials, who specifically spend to improve Colour key guide their appearances, drive sales Skincare (2017) 28.2% (2022) 29.5% for cosmetics and toiletries. Haircare (2017) 16.9% (2022) 16.7% ■ Strong growth in the air travel Make-up (2017) 11.5% (2022) 11.3% industry, with international travel Personal hygiene (2017) 11.5% (2022) 11.1% rising by 6.7%, and the subsequent Fragrances (2017) 9.3% (2022) 8.8% rise in travel retail remained a Oral hygiene (2017) 8.7% (2022) 8.4% major driver for luxury brands, Feminine hygiene (2017) 7.3% (2022) 7.6% such as L’Oréal and Estée Lauder. Others (2017) 6.7% (2022) 6.6% Latest developments ■ As consumers seek more increasingly pursue cosmetics with ■ An increasing number of information about the products organic labels – often perceived to be cosmetics and personal-care they use, companies must focus safer for consumers and better for the companies are hopping onto the more on ingredient traceability, planet. However, natural oils and ‘green’ bandwagon, packaging which is challenging by virtue of esters do not deliver the same level their products with recycled or the globalisation of supply chains. of performance that consumers have recyclable materials. For instance, come to expect from beauty products P&G developed a recyclable bottle Demand for transparency made with petrochemicals. Therefore, for its Head & Shoulders line, in ingredient labelling identifying natural ingredients that and Dior launched Hydra Life Consumers increasingly demand guarantee safety, efficacy and a in lightweight glass packaging. ‘traceability’ of ingredients and long shelf life on par with synthetic ■ Rising consumer desire for a an emphasis on corporate social ingredients continues to be a premium experience is driving responsibility when it comes to challenge for ‘natural’ formulations manufacturers to use expensive chemical ingredients being used of cosmetics and toiletries. and luxurious ingredients, such in personal-care products, owing as gold, caviar and diamonds in to concerns over their safety. With Consumer desire to look their cosmetic products. retail giants, including Walmart and ‘good from within’ Target, announcing new chemical As consumers begin to grasp the Future inhibitors policies that require suppliers to significance of diet in order to look ■ With governments focusing list ingredients on the product their best, there is a growing demand on reducing the environmental labels as well as on their websites, for ‘ingestible beauty’, which poses impact of cosmetics, manufacturers of cosmetics and a threat to cosmetics and toiletries as manufacturers could be required toiletries will be under pressure to consumers seek to reduce dependence to alter their product formulations. ensure the use of natural ingredients on them. In addition, mounting For instance, the Swedish in order to stay relevant. evidence of a strong link between Government plans to introduce a healthy gut and skin condition is legislations to reduce the use of Challenges of driving interest in consumption of substances such as triclosan and ‘natural’ formulations probiotic-rich foods, such as yogurt, triclocarban in cosmetics, as they As consumers grow conscious of the miso and sauerkraut, deemed to are harmful to the environment. consequences of their choices, they revitalise the skin. This desire to look Cosmetics Packaging Insight | www.pci-mag.com 7 CPI002_103_Market Intelligence.indd 7 13/07/2018 09:17
The intelligence > Market analysis Top ten high-potential countries from GlobalData’s opportunity index Value in 2017 CAGR Country Key issues Opportunity score ($ million) 2017–22 (%) The recent political tensions in the Korean Peninsula South Korea 12,569 4.6 have had an impact on consumer confidence. Moreover, 43.2 tourist arrivals dipped drastically as political tensions escalated Increasing political uncertainty and challenging China 70,455 8.0 40.7 economic reforms are slowing economic growth High dependency on oil, in addition to conflict Saudi Arabia 4,184 4.2 43.1 with Iran, presents a challenge to the country High income inequality presents a major social and Colombia 3,329 4.0 economic barrier to growth, despite the government’s 33.0 recent efforts to reduce poverty A shrinking workforce, given that baby boomers account for approximately one third of the population, coupled with Canada 7,620 2.6 31.4 low birth rates is expected to create a large gap in the workforce A high corruption rate and high unemployment are Brazil 36,519 3.2 30.5 impacting social and economic development Consumer confidence remains low, following the Brexit Netherlands 3,858 2.4 29.2 vote, resulting in weak consumption Decline in capital inflows and inward investment is UK 15,711 2.2 28.1 impacting the economic prosperity of the country Factors such as low oil prices and reduced Russia 10,024 3.6 investment confidence, in addition to rising inflation, 33.8 are impacting economic development The ongoing political unrest presents Poland 4,146 3.2 31.3 a challenging environment for businesses good from within could influence packaging waste, they increasingly GlobalData has created an the way consumers use cosmetics demand recyclable and reusable aggregated scoring system to rank and toiletries. packaging. Coupled with the rise rewards and risks, and identify the of mandatory regulations on making top opportunity markets. Rewards are Mounting pressure resource conservation and climate quantified by current industry value With organisations such as Cruelty Free protection a priority, manufacturers and forecast growth. Risk quantifies International challenging the cosmetics are under pressure to invest in ‘green’ the potential for market disruption industry to go cruelty free by 2021 and packaging materials. With consumers and uncertainty across a range of urging regulators to set a deadline to not willing to pay more for eco- topics, including political issues, phase out animal testing of cosmetics friendly products, manufacturers corruption, price inflation and worldwide, the industry is under are faced with tighter profit margins urbanisation. The aim of this is to fully pressure to find alternative testing owing to rising production costs consider the attractiveness of the methods. Furthermore, the European from using eco-friendly materials. industry and rank it accordingly. Court of Justice has ruled that cosmetics As the aim of this initial and ongoing tested on animals outside the EU cannot How have the countries in report is to identify the high-potential be sold within the EU. This ruling puts this report been selected countries, the ranking system assigns further pressure on manufacturers to and scored? weighting factors of 70 and 30% to create cruelty-free products, irrespective GlobalData has selected the ten reward and risk analysis, respectively. of the intended market. countries identified in this report The reward and risk factors are from a pool of the top 50 economies assigned further weight based on Prioritising sustainability globally. Using GlobalData’s unique their importance. The aforementioned As consumers turn eco-conscious, ranking system, the top ten GlobalData opportunity score is given the rising awareness of the opportunities for the industry ranked low to high, with higher scores ecological damage caused by were identified. indicating greater reward or less risk. 8 Cosmetics Packaging Insight | www.pci-mag.com CPI002_103_Market Intelligence.indd 8 13/07/2018 09:18
Insight > Sustainability Head and shoulders above The problem of plastic waste and marine litter has been widespread in public discussion in 2018, and many leading companies are doing their part to resolve the problem. Cosmetics Packaging Insight gathers understanding from the sustainability and packaging teams in Procter & Gamble, to learn more about how innovation can play a part. recovery and end markets in place. By 2025, all of our major packaging platforms will be recyclable or reusable.” P&G CEO, chairman P rocter & Gamble (P&G) has and president David Taylor said, “We pledged to make all of its believe P&G can be a force for good and packaging recyclable or reusable The company wrote in its report, “In a force for growth, and we are taking a by 2025. This will encompass about 95% the absence of a globally aligned definition more deliberate approach to delighting of packaging materials used and will be of recyclable, our definition goes beyond consumers while enabling responsible possible thanks to new package designs, the technical ability to recycle an item consumption. Consumers expect the a more sustainable material choice and and calls for a recycling system to be brands they trust to deliver superior cooperation with sustainability experts. operational at scale, with viable collection, performance and help solve some of the Cosmetics Packaging Insight | www.pci-mag.com 9 CPI002_104_Proctor&Gamble.indd 9 13/07/2018 15:08
Insight > Sustainability most complex challenges facing our world. Our global reach, our understanding of the five billion consumers we serve and our innovation capabilities give us a unique ability to make a positive difference.” Ambition 2030 is an amendment to P&G’s previous sustainability goals, which were to be achieved by 2020. Although the corporation reached some of these goals (for example, reducing energy use at its facilities per unit of production by 22%) it looks like there is still a lot to do. In its previous plan, P&G pledged to cut absolute greenhouse emissions by 30% by 2020. So far, it has only cut them by 16%. It also committed to doubling the use of recycled resin in plastic packaging, though In France, Head & Shoulders released a bottle made from PCR plastics recovered from French beaches. it is yet to achieve two thirds of that target. P&G vice-president of global “Some of the latest examples in recycling plants that are equipped with sustainability Virginie Helias said, “Building beauty that come to mind include our the requisite technologies. Impacted on our progress to date, our 2030 goals newly acquired natural segment brands, supply chain members, such as waste seek to address two of the world’s most Native, a natural deodarent, and manufactures (including sorting plants and pressing environmental challenges: finite Snowberry, a skincare product – both recyclers) will need to retro-fit machinery, resources and growing consumption.” from New Zealand. which requires additional investment.” He continued, “This needs to be done Our 2030 goals seek to address two of the across all EU member states and beyond. Harmonisation addresses the need to reach world’s most pressing environmental challenges: the increased recycling rates necessary finite resources and growing consumption. to achieve circular economies. The goal of the ‘Holy Grail’ project, which is run as – Virginie Helias, P&G a pioneer project within the New Plastics As P&G continues its efforts and moves “In haircare, we launched Herbal Economy, is to bring together the value towards its ambitious goals, there are going Bio:Renew, which is made with a blend of chain and agree on what a value tracer or to be challenges, as Helias acknowledges, antioxidants, aloe and sea kelp, and is free watermark could bring to the industry in “One of the biggest challenges is that this of parabens, dyes and gluten. We launched order to consider the scenarios where this whole call to action relies on collaboration. Rejoice Micellar Water in China, which is technology should be implemented first.” We are in this task force, aptly called a non-silicone shampoo and conditioner. “In addition, eco-design and high- ‘Holy Grail’, which is about using tracer We are launching Pantene Micellar to bring quality or quantity post-consumer technology to better sort plastic, meaning the same benefits of a gentle cleansing recycled materials (PCR) are a big focus the end value is higher because it’s better shampoo and conditioner that removes of all value chain members that need to sorted. These are things we’ve never done impurities, but with no silicones, parabens develop packs for circular design, while before. We need to build the capability there, and dyes.” still meeting the primary objectives of a and we need to have a new mindset of pack for containment. There is a need for it being a shared obligation. It’s not just Sorting the mess an objective assessment of recyclability. competition and innovation; we need to Equally optimistic about the work and Take the RecyClass tool, which was participate in these societal collaboration direction it is taking is Gian de Belder, developed by Plastic Recyclers Europe efforts. We cannot succeed alone, and principal scientist, who added a few and combines all existing EU guidelines neither can individual partners. We can additional remarks on key developments for compliance. There is also a need for only get where we need to go together.” in plastics using tracer or watermark more high-quality recycled materials at She added, “P&G continues to innovate sorting for recycling. the right cost, quantity and quality. P&G’s to develop new products that grow “Sorting technologies have the potential strategy is to double PCR use by 2020, the relevance of our brands with the to create what we refer to as a ‘barcode and we are continuously looking for increasingly environmentally concerned for recycling’,” as he explained. “By baking partners in this field.” shopper. We do this without a performance tracers or watermarks into packaging, the One of the most recent high-visibility trade-off so consumers continue to get the product isn’t altered in the eyes of the launches by P&G in this sector was results they expect from P&G brands. consumer but will add value at sorting and based on the limited edition release from 10 Cosmetics Packaging Insight | www.pci-mag.com CPI002_104_Proctor&Gamble.indd 10 13/07/2018 09:20
Insight > Sustainability Carrefour, in France, of Head & Shoulders bottles made from PCR beach plastic. Progressive P&G: some of the most recent Helias said, “The project with Head product launches, from Product Launch Analytics & Shoulders is a very concrete sign to Secret Freshies On-The-Go – Paris Rose, Luxe customers, consumers and governments Lavender, Cool Waterlily, Chill Ocean that we care about plastics and, specifically, New Secret Freshies On-The-Go antiperspirant deodorant has plastics in the ocean. We had not set arrived on the market in the US. Designed specifically for women out to do anything more than provide on the go, the invisible solid antiperspirant and deodorant is uniquely packaged in a small, discreet, portable ball with a twist- an experiment. We had no idea whether off cap for quick and easy swiping application. It can be stored in people would be interested or not. Many most purses, backpacks, gym bags, clutches or desk drawers. design changes, such as amending the Today’s consumers are busier than ever, making a strong market iconic brand colours for the bottle, caused opportunity for products aimed for use on the go. In the case of this deodorant, women can quickly and easily reapply it initial consternation. But it paid off with throughout busy days for a burst of freshness and odour control, top ten sales wherever we piloted the new wherever they might be. P&G distributes Paris Rose, Luxe Lavender, Cool Waterlily and product. There was also amazing work Chill Ocean scent options in 0.5oz plastic blisters within paperboard sleeves for $4.97. from the retailers in helping us get people Hair Food – Kiwi & Exotic Fig in-store, because consumers need a little In Canada, P&G has launched a new Kiwi & Exotic Fig education around what this is about. Also, volume shampoo under the Hair Food label. The formula we allowed people to participate in the is inspired by ‘fresh, energy-packed ingredients known for beach collection – there was a beach clean- their vitalising power’. The shampoo is described as having a fragrance of kiwi and exotic fig to cleanse hair and leave up where you could go and participate. it with luxurious body and shine. It is also free from silicone, We had 1,000 volunteers to collect plastic paraben and mineral oil. The roll-out of this shampoo is from French beaches.” based on the idea that the hair needs nourishment, just as the body does. Thus, natural power foods found in nutrition Getting involved can be beneficial in haircare formulas as well. The prominent ‘free-from’ claims and natural food ingredients in this product This further highlights an increasingly could resonate with Canadian consumers. A 530ml plastic pump bottle retails important part of sustainability, which is for C$9.98. consumer interaction. Frustration is one of the biggest issues for today’s shoppers, Old Spice – Captain, Bearglove, Swagger, Fiji While not uncommon, the ‘invisible spray’ versus who question plastic litter and its ecological ‘invisible solid’ versions of anti-perspirant and impact but might feel they can’t do deodorant are making their way onto store shelves in anything about it. But as Helias says, specific scents to appeal to the just-for-me consumer, sustainability does not need to be daunting fitting into the individualism trend. One example is Old Spice’s 48Hr Anti-Perspirant Deodorant Invisible Spray, or inaccessible, “We tell our customers that which comes in Captain, Bearglove, Swagger and Fiji visually, you are not going to clean the variants. An established brand targeted at men, this range offers the consumer ocean, but just by recycling your Head & invisible, long-lasting protection from sweat and odour. Distributed in the US by P&G, Shoulders bottle, this is how you can help each variety is sold in a 3.8oz aerosol spray can for $5.49. and be part of the circular economy. This is very rewarding for people. We have tangible signs that there is interest and we want to sustainability leader at P&G. “We’ve been “At P&G, we believe actions speak take it to the next level.” fortunate to work with great partners, in louder than words. The increased The project is in partnership with TerraCycle and SUEZ, to make this target use of PCR plastic across our haircare recycling experts TerraCycle and SUEZ. a reality.” portfolio of brands demonstrates our It will be the world’s largest production run Also, P&G announced that, in Europe, continued commitment to driving real of recyclable bottles made with PCR beach by the end of 2018, more than half a billion change,” concluded Helias, “The Head plastic, and the first step in establishing bottles per year will include up to 25% PCR & Shoulders recyclable shampoo bottle a unique supply chain that involves the plastic. This represents more than 90% of all made with beach plastic is a world’s first support of thousands of volunteers and haircare bottles sold in Europe. The project in the haircare category. Increasing the hundreds of NGOs collecting plastic waste will require 2,600t of recycled plastic every use of recycled plastic in the packaging found on beaches. year – the same weight as eight fully loaded of our flagship brands, like Pantene and “We felt that the leading shampoo Boeing 747s. P&G has been using PCR Head & Shoulders, makes it easier for brand in sales should lead in sustainability plastic in packaging for over 25 years, and consumers to choose more sustainable innovation, because when we do this, it the announcement is an important step in products, without any trade-offs. So while encourages the entire industry to do the the company’s journey to meet its 2020 goal we’re proud of what we’ve done and same,” said Lisa Jennings, vice-president of doubling the tonnage of PCR plastic used what we’re doing, we know there is much at Head & Shoulders and global haircare in packaging. more work ahead.” Cosmetics Packaging Insight | www.pci-mag.com 11 CPI002_104_Proctor&Gamble.indd 11 13/07/2018 09:21
Time to get serious... The clock is ticking... At Airopack we take the health of our planet seriously. Airopack’s unique Pressure Control Device is a far Our engineers have made a commitment to making superior delivery system to petrol propellants or things better. Together with our global customers pumps. All of the content is used resulting in Zero we have developed a Planet Friendly aerosol. An Waste Airopack requires fewer raw materials in aerosol that is driven by pure air. manufacture, consumes less energy in production and transporation. Result: much lower CO2 emission. Airopack contains no propellants, just cream, lotion or Airopack doesn’t contain harmful gases, petroleum spray and pure, clean air. Each transparent Airopack is based propellants. Nothing but 100% pure, clean air. created from transparent plastics only, which in turn makes every Airopack aerosol completely different Good things happen when you think Airopack. from any other aerosol system. Good for you and good for the planet. Want to know more about Airopack? Contact us now: T +31 416 22 40 40, E info@airopack.com, I www.airopack.com Airopack Headquarters: Van Hilststraat 21, 5145 RK Waalwijk, The Netherlands Airopack.indd 1 12/07/2018 09:58
Company insight Time to get serious Airopack offers an environmentally friendly alternative to the traditional aerosol spray that is powered entirely by air, rather than a gas propellant and chemicals. This can reduce the product’s carbon footprint by 30%, and provides better packaging that is also safe and sustainable. I t’s time to seek a serious, practical alternative to the n There is a broad range of nozzles and packs of varying traditional aerosol – a smarter alternative that’s better volumes available. You can make Airopack your pack for the planet and the people who populate it. Products for your brand, product and identity. that are currently dispensed by an aerosol or pump spray, n Off the shelf sizes of 35–200ml, ideal for all products, can be dispensed by Airopack. Airopack’s broader business from skin creams to air fresheners, are available. benefits go far beyond simply being better packaging, n Creating your own individual brand look and feel is because of the safety and sustainability. possble. As well as a broad range of standard formulations, Airopack will happily work with People and planet-friendly customers to create custom formulations and solutions. Contents are added to a traditional aerosol can in liquid n The revolutionary worldwide patented Airopack form, such as shaving cream, deodorant or salad oils, technology offers a safe pressurised dispenser that’s which is then sealed. A gas propellant – commonly planet-friendly with no unnecessary waste and, by butane, isobutane or propane – is then added through eliminating chemical propellants, there are no a valve system and pumped into the can at high pressure. inhalation risks. This propels the liquid upward and through the spray nozzle. Although butane and propane have largely replaced It’s surprising what we can do together chlorofluorocarbons (CFCs), there are still many chemicals Airopack is a smarter alternative that’s better for the planet and associated with traditional aerosols. the people who populate it. And with this ternary of services, Airopack is the planet-friendly, virtually all-plastic aerosol formulation, packaging and filling, clients are provided with a that’s powered purely by air. The company has managed to one-stop solution for their product: reduce the carbon footprint of each Airopack by 30%, n Airosolutions: Airopack offers a total solution for because there are no harmful gases or other pollutants each of its customers with its formulation and filling inside. Each transparent Airopack is mainly manufactured partner in Europe: Airosolutions. By pooling experience from recyclable plastic (PET). There are no gas propellants or and sharing thoughts, it develops bespoke solutions and chemicals – just an ingeniously designed pressure control services, from trend watching, formulation development, device, the product and pure clean air. You can spray the packaging development, graphic design, pack filling, product 360° at any angle. What could be more natural? packaging and logistics. Customers decide what’s right for them, their brand or their company. But however large Airopack is the planet-friendly, or small the project, you’ll be amazed by what you can virtually all-plastic aerosol that’s achieve together. n Airofiller: allows customers to fill the planet-friendly powered purely by air. The company aerosol at their own chosen location as well. Airofiller creates has managed to reduce the carbon a complete bespoke ‘filling facility’ on-site for their Airopack within just eight weeks. As well as dramatically cutting the footprint of each Airopack by 30%, costs of logistics, they can benefit from their own Airopack because there are no harmful gases packaging and filling unit on-site. It’s a simple one-stop or other pollutants inside. solution. Set and control your own production volumes and launch your products far more efficiently. Think possibilities Airopack works wonderfully with sprays and creams of Together with partners Airosolutions and Airofiller, virtually every style and formulation. From ultra-fine mists Airopack aims to provide a total solution for everyone who to rich and creamy viscosities, there’s a wide range of is searching for a practical, planet-friendly alternative for the nozzles to suit everything from air-sprays to hand creams. traditional aerosol. Unlike a ‘pump spray’, there’s no need to press the nozzle several times before use. Airopack’s pressure control device provides a smooth, Further information Airopack uninterrupted flow, and an end to splutters and ‘stop, start, www.airopack.com stop’, as well as several other benefits: Cosmetics Packaging Insight | www.pci-mag.com 13 CPI002_Airopack.indd 13 13/07/2018 09:37
Company insight Linerless labels that save on materials Hot melt adhesive company artimelt has created a new adhesive product line – artimeltlinerless – that reduces material waste, saves on cost and cuts down on cleaning time for the cutting blade. T he use of linerless labels has steadily increased in recent considerable downtime costs. Atimeltlinerless adhesives are years. The variety of application possibilities are developing checked by manufacturers of such systems and come out on all the time and the growth potential for these labels is top in terms of performance. massive. Artimelt has 20 years of experience and knows what Linerless is not only used for standard large packs and self- counts in this application field. As a manufacturer of high-grade service scales in retail outlets, but also increasingly for packing hot melt adhesives, the company developed artimeltlinerless as and labelling cosmetic products. Artimeltlinerless is the most a dedicated product line offering a range of solutions in this area. popular adhesive product in the linerless adhesive sector – not to Most of the self-adhesive labels available on the market are mention one of the best. Leading labelling machine manufacturers made from classic self-adhesive laminate. A major disadvantage recommend artimeltlinerless because of the negligible soiling of is the non-recyclable material waste. The perfect solution would, the cutting blade. Interruptions for cleaning are massively reduced therefore, be labels that do not have to be punched and do not and the product’s outstanding workability leaves virtually nothing need a backing. Alongside the many tons of waste that would to be desired. Less waste and more usable material per reel will be avoided, this would also mean a reduction of material costs increase efficiency for the customer. by up to 30%. As the label is not printed and cut until the point of sale when used in this way, special adhesives are required that do not Further information artimelt soil the printheads and cutters. Shutting down the system to www.artimelt.com/linerlesss have it cleaned causes an unnecessary loss of time and thus artimeltlinerless Linerless applications for food · beverage · cosmetics · logistics increasing sustainable and ecological performance Your key advantages · leader in linerless adhesives · 30% less material costs · no release liner and matrix waste · excellent cutting properties · up to 60% more labels per reel · more than 20 years of experience «By incorporating artimelt linerless hot melt into our application chain, we were able for more information contact to reduce waste and cleaning downtime significantly. That pays off.» Wolfgang Aufmuth Customer · Switzerland T +41 41 926 05 00 artimelt.com Artimelt.indd 3 03/05/2018 15:23 14 Cosmetics Packaging Insight | www.pci-mag.com CPI002_Artimelt.indd 14 13/07/2018 09:39
Insight > Luxury On their soapbox Premiumisation is no longer the preserve of products with high price tags. Matthew Rogerson reached out to cosmetics executives from premium brands for their thoughts on how they develop, design and define exclusivity in beauty. G race Fodor, founder of innovative cult make-up brand Studio 10, is on a mission to redefine beauty for women as they age. It’s a position that no other brand in premium make-up has taken up in earnest, creating an opportunity that’s paying dividends for the company. “For me, the company is a voice All companies identify packaging as crucial to brand recognition and loyalty. advocating being truly visible and confident,” she says. “The range movement to challenge the assumptions brushes delivering both volume and is designed specifically for women as they or stereotypes of middle-age, which are separation. Or the Armani To Go Cushion age, at a time when 74% feel that existing misrepresentative of the individual, has Foundation, with its airtight case to protect products do not reflect their needs.” given us a huge competitive advantage. the sensitive formula, and Lancôme’s Coupled with being a brand 100% Genefique Sensitive skincare, which allows Ageless beauty developed by women for women, we immediate delivery in a single pressure- Reaching these consumers via digital will be taking an even more active role in booster. Additionally, in haircare, there’s channels has been at the heart of Studio not only consuming products, but in the Power Mix, from L’Oréal Professionnel’s 10’s success. It allows the company to creation, production and even distribution.” expert line, which enables the hairdresser reach an older demographic who feel that to offer their client a personalised hair retail does not offer them personalised The age of discovery treatment that is blended under their eyes.” products and who lack the confidence to L’Oréal Packaging had a very busy year in As for what to expect in the rest of 2018, approach assistants who might be decades 2017, with more than 600 moulds created Thuvien was very excited by the recent younger than them. Fodor’s approach and 90 patents filed. It was a great year for developments and direction of the is to build strong, personal and direct innovation too, with many eco-designed company – including grouping the design relationships. She continues, “People like innovations, which identified the team within the packaging team to better interacting and buying from other people environment as being a major concern in design and develop consumer-centric more than from faceless brands. Being the strategy of the L’Oréal Group. This is packaging that delights customers and behind the brand, I hope women can all part of the plan, according to Philippe enhances the occasion, citing that more identify, relate and have real conversations Thuvien, packaging and development than 700 projects will be created in with me. To do this requires using all director of L’Oréal Group. product design during 2018. channels and media available, on and offline, “Clearly, packaging innovation is and tailoring all communication as we go. strategic to boosting product performance Delighting in the mundane Digital allows instant feedback – this way, and protecting the formula,” he explains. Philip Tarrant, Coty’s research and I can build an authentic relationship on a “Packaging has a key role in increasing development leader for North America, personal level.” the perceived value of the product and says, “The trend for premiumisation is tied While Studio 10 might be seen as a range providing an additional service to the to innovation, as one of the key aspects that targets over-40s, Fodor has a broader user. Some recent examples of premium, is enhancing the experience and vision: redefining beauty and age. Selling innovative packaging include the Lash functionality of the product to make it more products is only part of this mission, as Paradise mascaras from L’Oréal Paris and indispensable than an alternative. In beauty, she explains, “I’ve found that creating a Mister Big from Lancôme, with their fibre when you speak of innovation there are Cosmetics Packaging Insight | www.pci-mag.com 15 CPI002_105_Premiumisation.indd 15 13/07/2018 09:22
Insight > Luxury basically two types: true innovation, valve to a premium-looking, lockable consumer research when we develop creating something entirely new, or spray-through cap. In this case, new packaging and work to find their implantation innovation, taking an existing not only did the redesign change unknown needs.” technology to a broader audience by consumer perception and experience, Price further explained that the real making it less expensive and easier but it actually included a reduction value comes from paying attention to manufacture.” Both can support in plastic, proving that it’s possible to the unknown, and seeking value development of a premium packaging to be innovative, increase the in places consumers would not expect format, but the caveat tends to be cost exclusivity of a product and still – such as using packaging to bring and resources. If money is no object, it reduce material resources.” delight to the daily beauty routine. is easy to conceive a bold new product Another major breakthrough improved Kao’s Evita Beauty Whip Soap, a and release it. But this is rarely the the experience of the product, and Japanese-market launch from Kanebo case; everything costs time and money. also provided a whole-new market of Cosmetics, is a perfect example. From searching patent and intellectual packaging and products that were According to Price, “The packaging property records to ensure the new idea designed to be promoted by users on for the soap delivers the need for a is exactly that, to engineering, designing social media, came from the ground- rich, velvety facial cleansing foam and and developing the product. It can take breaking launch of Kao Corporation’s brings extra delight to the consumer years, depending on the complexity. Kanebo brand. through the aerosol packaging and unique dispensing head, which creates a beautiful rose shape with one easy The more honest you are, the more effective pump. It is more than your normal your communications will be. Transparency is face wash or foam cleanser. It great if you have been telling the truth but not brings the element of 'wow' through packaging innovation.” so good if you’ve been lying. – Mark Constantine, Lush The truth will set you free Sometimes it is surprising who leads the Tarrant confirms, “To me, Laura K Price, senior package results for most admired brands. Apple, premiumisation can be founded in development engineer, research BMW and Nike are a constant when something as simple as changing the and development for Kao USA, says, consumers are surveyed. However, Mark consumer experience. For example, “Kao USA and its parent company, Constantine, co-founder and managing our CoverGirl was designed with the Kao Corporation, put considerable director of Lush, believes thinking ergonomics of the user in mind. It importance on developing innovative differently and rewriting the rules is features a bi-injected, soft-touch cap for packaging daily and strive to be the a wonderful way to eschew the big precision and control, along with edge- creators of continuous innovation. boys and forge a desire line for a new to-edge stamping on the bottle and cap We endeavour to develop products premium brand. to complete the look. Another example is and brands to maximise consumer “As a small brand, you are wasting our Playboy SkinTouch deodorant, which satisfaction by determining the needs money if you try to advertise or match is redesigned from a traditional aerosol of consumers. We always incorporate the bigger players. We’ve tried, and it In developing a premium-look aerosol for their Playboy range, with a fully lockable cap, Coty also managed to reduce the amount of material required. 16 Cosmetics Packaging Insight | www.pci-mag.com CPI002_105_Premiumisation.indd 16 13/07/2018 09:23
Insight > Luxury has been ineffective and expensive. It is wonderful if you have £1 billion to mount your campaign, as you can blanket all markets and communication, but that is a very small circle.” While Lush now generates over £300 million in revenue, across 50 countries, describing the company Estée Lauder's new make-up brush has a wealth of new design technologies that give it an edge. as small is still relative and accurate – L’Oréal is over 100 times its size. has been to one of its shops can attest, global package development for Estée While advertising might be seen as a Lush relishes unconventional display, Lauder, explains the science behind playground for the mega companies, vivid colours and textures that make the magic. Lush has achieved its status in the consumer feel as though they are “The cushion stick package is spite of actively not taking part. How in a market stall or bazaar, rather than designed to apply and blend-in liquid is this achieved? a high-end cosmetics store. However, foundation in simple gestures, whether “You have to deliver on the promise as the brand ethos is to provide fresh, at home or on the go. Due to the unique of your products and ethos, and keep handmade cosmetics, it is a sign of design, the package allows consumers to your message,” says Constantine. “To being attuned to the market that their to apply a full face of make-up or to use most customers, cosmetics are hard to layout is evocative of artisanal grocers. where needed. The turning mechanism differentiate, and most people think of Underscoring all of this, as allows consumers to have better products as very changeable. You have Constantine sees it, is communication control over the amount of product to be distinct, transparent and restore with complete honesty. “The more and coverage as they propel and people’s faith in human nature, and honest you are, the more effective your repel the stick.” To overcome hygiene convince people that companies can communications will be. Transparency concerns that many traditional cushion do the right thing too.” is great if you have been telling the compacts have, Estée Lauder’s product has a removable sponge head that allows the consumer to wash the Being a brand 100% developed by women applicator as needed. for women, we will be taking an even more active Tobin explains, “One of the initial challenges was developing a system role in not only consuming products, but in the that combines two unique forms – creation, production and even distribution. a foundation package and a sponge – Grace Fodor, Studio 10 applicator – into one affordable package. Another challenge was to provide an Strong opinions and beliefs are the truth but not so good if you’ve been acceptable label claim while maintaining key to staying current without a high lying. Companies who use advertising an ergonomic shape for consumers advertising spend, but it does not end to say they are something they are not to apply foundation to the face with there. The company carries a willingness were never in control of the brand in only one hand.” The design required to engage with journalists and media the first place.” a simplified mechanism to allow on any topics they wish – totally at odds It is this school of thought above consumers to hold with one hand but with the industry norm. Constantine all that has allowed Lush to move from also provide a large enough opening explains, “We are the only mid- quirky start-up to premium cosmetics to fill the product on its high-speed sized cosmetics company where the brand and continue to grow in a market production line. Both of these challenges formulator is also the boss, which gives shared with giants. were answered by the final design. the brand its experiential and homemade “Lastly, consumers also want to know feel. Each cosmetics brand has its own Two for one how much of their foundation has been strengths and weaknesses. L’Occitane Another way for a brand to occupy used and how much is left. Thus, we is great at packaging, The Body Shop the premium sector is to enhance the developed a very unique attribute of this does discount marketing very well – experience of the user, by improving package – the body gets smaller as the we all have different styles. At Lush, we products or promising more exclusivity product is used. As the product’s height formulate, work like hell on the quality of than others in the field. No stranger to is lowered during usage, it becomes the ingredients and focus on making the innovation or experiential marketing, more compact and even more finished product as effective as possible. Estée Lauder has recently capitalised convenient for on the go. Another benefit We want to serve our customers.” on the single pack make-up plus pro- of the design is that by turning the body This creates a product that is tool trend with their Double Wear Nude of the package into the base, it achieves fundamentally different. As anyone who Cushion Stick. Tim Tobin, director of near full evacuation of the product.” Cosmetics Packaging Insight | www.pci-mag.com 17 CPI002_105_Premiumisation.indd 17 13/07/2018 09:23
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