CORONAVIRUS UPDATE - Tourism Australia
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25 March 2020
CORONAVIRUS UPDATE
Over the past week, the coronavirus (COVID-19) has continued to
escalate throughout Australia and around the world. The Federal, State
and Territory Governments have responded by implementing further
restrictions to slow the spread of the coronavirus in Australia. All non-
essential domestic travel has been advised against and most States and
Territories have closed their borders to interstate travel. These measures
are constantly under review, so we will continue to update you with new
information as it occurs. For more detail on travel restrictions, please visit
the Australian Border Force website, and for more information on health
and safety measures, please visit the Department of Health’s website.
The Australian Government has also announced measures to support
jobs, businesses and the economy through the crisis. Tourism Australia
has created a page on our corporate site to help industry navigate all the
various forms of financial support available.
As the situation continues to evolve quickly, with a number of
announcements and measures being made to support industry, Tourism
Australia has decided to start hosting weekly webinars, with the first one
starting this Friday 27 March. Australia’s Tourism Minister, Simon
Birmingham, will join me to talk about the different government initiatives in response to the coronavirus. You can register here. I know many of you are doing it incredibly tough at the moment and there is a lot of uncertainty about what the next few months will hold. We don’t have all the answers, but I want to assure you that Tourism Australia will stand shoulder to shoulder with industry and do everything we possibly can to help you through this. Phillipa Harrison TOURISM AUSTRALIA ACTIVITY IN INDIA Tourism Australia has ramped up its Aussie Specialist Program activity in India, with 850 Aussie Specialist agents trained over the last two weeks. Whilst everyone is working from home, Tourism Australia is using this time to re-connect and re-engage with travel agents and travel planners to further educate and deepen their knowledge about Australia. The first webinar was attended by 224 participants and included speakers from the Department of Home Affairs and the Australian High Commission who spoke on visitor visa applications. The second webinar focused on ‘Things to do during the ICC T20 Men’s World Cup' and was attended by 272 new travel agents and 244 Aussie Specialists. Tourism Australia is also hosting further webinars for a number of key distribution partners over the coming weeks.
TIPS FOR SURVIVING CORONAVIRUS
There are a number of great online resources, courses and webinars
available for tourism operators at the moment. Some examples are
below:
Australian Tourism Export Council (ATEC) - COVID-19 Industry
information & support
STR webinar on 27 March - COVID-19 impact on Pacific region
hotel performance
Tourism E School – COVID-19 Immediate Response Action Plan
for Destinations
Yarra Ranges Tourism – Crisis Management in the time of COVID-
19
Business Australia – Business Guide to Coronavirus
Facebook - Clarity amid the COVID-19 outbreak: Communication
guides for businesses and business grants
KEEP COMMUNICATING SHARE YOUR STORIES OF
WITH YOUR CUSTOMERS RESILIENCE AND
INNOVATION
Your online presence is more
important than ever. Keep posting Travel media and journalists are
great content on social media to still looking for interesting travel
remind your customers you are still content. So, while consumers can’t
there and waiting for them when travel at the moment, many
they can travel again. Remember, businesses are adapting their
your message should include the offering and providing virtual and
need to stay safe now, but online tourism experiences to keep
encourage dreaming about the their consumers engaged. If you
next holiday. Video is also a great have any stories about how your
tool and Instagram, Facebook business is innovating in the time
and LinkedIn all offer live of coronavirus, please send them
streaming services. through to internationalmedia
@tourism.australia.com.
AUSTRALIAN STORIES
NGV LAUNCHES VIRTUAL LIVE STREAM AUSTRALIA’S
PROGRAMMING, VIC MOST ICONIC ANIMAL WITH
LONE PINE KOALA
Culture vultures can now feast on
SANCTUARY, QLD
some of the National Gallery of
Victoria’s (NGV) art offerings from Tune in for heart-warming live
afar, thanks to its newly launched streams of cute and cuddly koalas
virtual programming. On the alongside other Australian native
new NGV Channel, find a growing animals such as dingoes with Lone
haul of virtual content to explore. Pine Koala Sanctuary in
Right now, you can join a free, Queensland. As the world’s largest
curator-led tour of Collecting koala sanctuary, and with six
Comme and the NGV's Indigenous cameras set up, you can enjoy
art collection Marking Time. You watching the young joeys and
can also digitally explore koalas relax as they lounge around
around KAWS: Companionship In eating eucalyptus leaves and
The Age Of Loneliness and from snoozing. While the cameras are
Saturday 28 March ‘Keith Haring | not a new installation at the
Jean-Michel Basquiat: Crossing sanctuary, now is the perfect time
Lines' will also be open online. get on board and tune in for this
heart-warming content from the
comfort of your home.
VICTORIA ZOOS LIVE MONA CONTINUES TO LIVE
STREAMS ANIMAL STREAM TIM, TAS
ENCLOSURES, VIC
If you are working from home and
Zoos Victoria has set up live looking for a new work colleague to
streams at some Melbourne Zoo keep you company, the Museum of
and Werribee Open Range Zoo Old and New Art (Mona) in
enclosures, meaning you can now Tasmania is live streaming ‘Tim’
visit their adorable animals anytime between 10am and 4.30pm AEDT
online. With live streams of daily. A former tattoo-parlour
penguins, lions, snow leopard manager from Zurich, Tim Steiner
cubs, zebras and giraffes to has an elaborate tattoo on his back
choose from, there is always that was designed by a famous
something happening in the zoo. artist and sold to a German art
All the animals enjoy their days collector. As part of the deal, Tim
differently, but the crowd favourite spends his days sitting in galleries
is the adorable snow leopard cubs so people can admire this work of
who spend their days exploring art. Since 2011, Tim has sat at
and cuddling up to each other for Mona for over 3,500 hours.
nap breaks.
SUPPORT YOUR COMMUNITY AND LOOK AFTER
YOUR MENTAL HEALTH
R U OK CONNECTION HEADSPACE
CARDS
It is normal to feel stressed and
R U OK has created connection overwhelmed during challenging
cards for those people who are times and everyone can be
feeling well and able to support affected differently. Headspace has
someone, practically or created a factsheet with advice on
emotionally. Connection Cards can how to cope and look after your
be used to let your friends, mental health. Read more here.
colleagues and neighbours know
that you are there for them and
that you are happy to help.
Download the cards here.
TOURISM WHITSUNDAYS
Tourism Whitsundays invited Ron
Peterson from the Whitsunday
Suicide Prevention Network to talk
about all the different support
services that are available to
residents of the Whitsundays
region and the ways individuals
and businesses can look after their
wellbeing and that of those around
them. Watch the video here.
tourism.australia.com
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