CONTEXTUAL WATER TARGETS - A PRACTICAL GUIDE TO SETTING CONTEXTUAL CORPORATE- AND SITE-LEVEL WATER TARGETS APRIL 2021
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CONTEXTUAL WATER TARGETS A PRACTICAL GUIDE TO SETTING CONTEXTUAL CORPORATE- AND SITE-LEVEL WATER TARGETS APRIL 2021
Publisher WWF Germany & WWF Sweden Lead Author Rylan Dobson Co-Author Alexis Morgan Contact CONTENTS Rylan.Dobson@wwf.de Acknowledgements Ariane-Laport Bisquit (WWF-DE) Gyan deSilva (WWF-US) Caroline Gelderblom (WWF-SA) Karin Glaumann (WWF-SE) Richard Lee (WWF-INT) EXECUTIVE SUMMARY 3 Monica McBride (WWF-US) Sarah Wade (AWS) Design PART 1: INTRODUCTION 5 Lou Clements TARGET SETTING IN THE CONTEXT OF WATER STRATEGY 6 Cover image © Roger Leguen / WWF GOALS, TARGETS AND METRICS 7 April 2021 PRIVATE SECTOR PERFORMANCE TARGETS 8 Please cite this report as: Dobson, R. and Morgan, PRIMER ON FORMS OF WATER TARGETS 9 A.J. (2021). Contextual Water Targets. WWF COMPONENT PARTS OF TARGETS 11 ENGAGING EXTERNAL STAKEHOLDERS 10 PART 2: SETTING CONTEXTUAL TARGETS 13 STEP 1: EVALUATE 13 STEP 2: STRUCTURE 17 STEP 3: VALIDATE 21 STEP 4: AGREE 23 STEP 5: ROLL UP 24 CONCLUSION 25 REFERENCES 26 CONTEXTUAL WATER TARGETS 2
EXECUTIVE SUMMARY Target setting is common practice within business environments and is not only a tool for continual performance improvement, but also for driving the delivery of business strategies. Like standard business targets, water targets are Such “purpose driven” business strategies also most effective when aligned to the delivery are a general trend that shapes the thinking of strategic water goals. This guidance builds on underpinning this report (Grayson, et. al., 2018). WWF’s experience and work on corporate water The translation of “purpose” within water WHAT THIS MEANS stewardship and target setting and is rooted in the logic that a corporation’s water programme targets requires accounting for water-related IN PRACTICE FOR should be in service of the wider corporate and challenges that the business is exposed to BUSINESSES IS THAT business water strategies, create value for as many within the basin(s) (or context) in which it operates. This can be achieved by either setting ACCOUNTING FOR stakeholders as possible, and set the corporation contextual water targets or water science- “PURPOSE” THROUGH on a pathway towards delivering meaningful positive impacts that help to address societal and based targets (water SBTs). What this means THE PERFORMANCE environmental challenges. in practice for businesses is that accounting OF ANY FORM OF As businesses look to the trends that will shape for “purpose” through the performance of any form of water targets requires the level WATER TARGETS their strategies, climate change, biodiversity loss of performance to be increasingly tied to local REQUIRES THE LEVEL OF and increasing water stress are consistently at the hydrological and/or scientific data. In addition, PERFORMANCE TO BE top of the list of factors that need to be accounted the coverage of water-related challenges on INCREASINGLY TIED TO for. Indeed, many leading businesses are increasingly pushing towards business strategies which these targets focus needs to be narrowed down to those water-related challenges that LOCAL HYDROLOGICAL that are not just rooted in “sustainability” but also are strategic or materially relevant (to the AND/OR consider how they can help solve wider challenges, target setter and other users within the SCIENTIFIC DATA. which can impact future business growth. surrounding context). © Brent Stirton / Getty Images CONTEXTUAL WATER TARGETS 3
© James Suter / Black Bean Productions / WWF-US Contextual water targets represent a middle CDP, TNC, WRI, WWF, UNEPDHI, 2019) and ground between non-contextual and water SBTs. Setting Enterprise Water Targets Informed by These targets embrace efficiency and management Catchment Context (publication pending). This concepts (traditionally non-contextual approaches) guide provides five practical steps and guidance but move further by accounting for the needs on how to balance top-down corporate-level of local water-related challenges. They do not, strategic objectives with bottom-up contextual however, go so far as to tackle precise levels of water insights from a site level to construct performance required by a business to contribute meaningful contextual targets. However, it is towards the achievement of basin-level science- neither intended to be prescriptive nor to propose based outcomes. As such, contextual targets a formal methodology for setting contextual represent a concrete starting point for businesses targets. Instead, WWF recommends that a seeking to take the first step towards water SBTs. corporation adapts this framework to meet the unique context of the corporation. At the time of publication, there remains no globally agreed methodology for setting water Lastly, WWF believes that setting corporate- SBTs (however an early draft is currently being level water targets should be driven by rolling piloted). However, early piloting of emerging out bottom-up site-level contextual/water SBTs, thinking has shown that barriers exist to scaling which are created in service of a purpose- water SBTs across the entire value chain of a driven water strategy and goals. However, it is corporation. Rather than waiting until these important to note that this guidance does not methods and guidance are available, WWF cover how a corporation places its water strategy recommends that businesses get to work into the context in which it operates or how it can setting contextual targets. Indeed, even once a set goals. For more guidance on this topic, WWF methodology is available, there will likely remain has developed a separate publication, Putting a need for contextual approaches for not only Water strategy into Context (Dobson and corporations starting their water journeys, but Morgan, 2021), which sets out a framework for also for less strategically relevant parts of the incorporating water’s context into strategy. value chain where the work required to set a THIS GUIDANCE IS water SBT may not add value, as well as for those for whom a SBT is not logistically or financially feasible to develop (e.g., SMEs). PRIMARILY INTENDED This guidance is primarily intended for those FOR THOSE RESPONSIBLE responsible for setting corporate-level targets. FOR SETTING CORPORATE- It is consistent with, and builds upon, thinking that WWF has contributed to other publications LEVEL TARGETS. on water target setting, namely: Setting Site Water Targets Informed by Catchment Context: A Guide for Companies (CEO Water Mandate, CONTEXTUAL WATER TARGETS 4
PART 1 INTRODUCTION This guidance is designed to be implemented at a corporate-level, however adopting a contextual approach to corporate-level water5 1 targets does need to be informed by bottom-up (or site-level) insights. 5 1 As such, there are steps (Validate and Agree) the alignment between top-down strategic that need site-level input (Figure 1). The five business objectives and bottom-up site-level water steps described within this guide are illustrated context. A summary of the objectives of each of below in Figure 1 and are designed to strengthen the 5 Steps illustrated above is provided below: 2 Structure 2 Figure 1: 2 WWF’s Contextual Target setting framework designed Evaluate 1 CORPORATE SITE 3 Validate to establish a LEVEL 4 LEVEL more strategic and contextually Agree appropriate corporate 3 water targets 5 3 Roll up STEP OBJECTIVE OF STEP 1. EVALUATE Evaluate the strategic relevance of performance monitoring for specific water-related challenges at sites within the prioritised "hot spots" of the value chain within the water strategy 2. STRUCTURE Structure the contextual targets for each water-related challenge using levels, components, and the interim milestones to establish a suite of targets that can then be contextually assigned to individual sites within the priority value chain "hot spots" 3. VALIDATE Validate the assigned contextual targets at a site-level using local insights and data and set site-specific performance trajectories for interim milestones – empowering sites to contribute bottom-up feedback into corporate-level target setting. 4. AGREE Agree any changes to the assigned contextual target based on the site-level validation of the water-related challenge evaluation and/or the site performance trajectories that will contribute to the corporate interim milestones 5. ROLL UP Roll up site-level performance trajectories into a single, simple, and clear performance metric for each interim milestone for each contextual target for each water-related challenge Table1: Details of the objectives of each of the 5 steps within WWF’s Contextual Target setting framework © WWF-Brazil / Adriano Gambarini CONTEXTUAL WATER TARGETS 5
PART 1 TARGET SETTING IN THE CONTEXT OF WATER STRATEGY This guidance builds on the logic that a corporation’s water programme should be in service of the wider corporate and business water strategies and create value for as many stakeholders as possible while also delivering purposeful impacts that address societal and environmental challenges. WWF believes that the successful corporations of business strategies. Water targets are no of tomorrow will be those which embrace different and, similarly, are most effective purpose. Purpose “is the centralizing force that when linked to water strategies. Accordingly, extends and embeds a corporation’s engagement there is a cascading logic built into this with a sustainable future deeper into the culture report around how water, and its targets, of the corporation. The next generation of our ladder up to deliver value and, in turn, workforce (often referred to as millennial) support purpose-driven water strategies typically hold values and expectations that (Figure 2). In this framing, the development corporations should play an active role in solving of targets (embedded within the set step) is societal challenges and as such this creates a most effectively done after the completion stronger business case for embedding purpose of the assess, prioritise and define steps. into the heart of a corporation’s strategy. This allows corporations to identify Purposeful corporations increasingly focus the strategically relevant water-related all that it does, from innovation to supply dependencies and impacts within the value chain to manufacturing to marketing, through chain and determine the best focus areas a lens of having positive impact in the world” before setting goals and targets. For more (Grayson, et. al., 2018). information on how to integrate water and context into water strategies, please see our Setting targets is a core part of business, and companion guidance: Putting water strategy targets are a key element in driving the delivery into context (Dobson and Morgan, 2021). Figure 2: WWF’s Putting Water BUSI NE strategy into Context POLIC SS framework designed GE TS STRA Y & R TEG to establish a more TA Y VA purpose-led water CH L strategy (Dobson and U N E AI Morgan, 2021) S AL AS MO ALUATI S GO EV T NIT SE ES ORIN S ON G& CONTE E RESP SK IS DE & V NT RI IT IN XTU R ON UE F E IO PR AL SE E AL ES PR E X ON R TE T C N EX AL T E IN T UR E CO RNAL F U T I OS R NTE NA XT SCE CONTEXTUAL WATER TARGETS 6
PART 1 GOALS, TARGETS AND METRICS Terms such as Goal, Target and Metric are often used interchangeably. However, within this guidance they are distinct terms and are used according to the following definitions (adapted from Fisher (2020) and Bernard Marr & Co (2021): SETTING GOAL With the above in mind: TARGETS IS A A statement that captures a larger more strategic vision that a corporation aims to 1. Water strategy goals should be drafted or CORE PART OF accomplish within a specified timeframe and is defined ahead of developing any targets or metrics. BUSINESS, AND often used to communicate the focus areas of TARGETS ARE A business strategies. 2. Water targets should include a specific metric that is used to monitor the progress the KEY ELEMENT TARGET corporation is making towards meeting its IN DRIVING A statement that includes a specific, timebound strategic goals. THE DELIVERY and quantifiable level of performance, in the form of a metric that represents a point of While the development of more meaningful OF BUSINESS assessment, that can inform ongoing progress water strategy goals is part of the set step within WWF’s Putting Water strategy into Context STRATEGIES. towards achieving a goal. Targets capture (Figure 1) (Dobson and Morgan, 2021), guidance progress towards a goal. for developing goals falls outside of the scope of this guidance. Rather, this guidance is aimed at METRIC supporting a corporation to develop the contextual 1 5 A unit of measure that helps a company targets that can, using appropriate performance assess if it is achieving the objectives within a metrics, support the goals of a water strategy. 1 target. Often also referred to as a Key 5 The connection between this guidance and the Performance Indicator. framework from WWF’s Putting Water strategy into Context (Dobson and Morgan, 2021) is illustrated in Figure 3 below. 2 Structure 2 2 Evaluate 1 CORPORATE SITE 3 Validate LEVEL 4 LEVEL Agree 5 3 Roll up 3 Figure 3: Where the 5 corporate-level contextual target setting AS T S steps fit into WWF’s broader SE ES Putting Water strategy into S Context (Dobson and Morgan, 2021)framework -–the E highlighted wedged area of IS DE IT the framework represents the IN R F E IO scope of this report. PR CONTEXTUAL WATER TARGETS 7
PART 1 PRIVATE SECTOR PERFORMANCE TARGETS Performance targets can be developed at different levels within a corporation – either at a corporate-level or at an operational level (referred to as site-level in this guidance) and, as such, these targets have different purposes and roles at each level. A brief recap of these roles is outlined below: CORPORATE-LEVEL of corporate-level water targets (Petryni and Thompson, 2019). Site-level water targets are Corporate-level water targets are a measurable, typically designed for internal use and are often specific, and realistic translation of the mission, not disclosed externally. Historically, many of the vision and goals of a corporation’s water strategy headline site-level water targets are assigned to and are used to guide strategic decision-making. sites using corporate-level targets, while others DIFFERENT While often difficult to directly translate into may be site-specific and operational in nature. LEVELS WITHIN actionable day-to-day tasks or projects (due Different levels within a corporation play different A CORPORATION to longer time frames), these targets set the benchmark based on which a corporation will roles in facilitating the delivery of the outcomes PLAY DIFFERENT measure its success. Corporate-level water targets of a water strategy. As such, water-related risks, ROLES IN are typically designed for an external audience, opportunities and prioritisations manifest differently at both corporate- and site-levels. FACILITATING meaning they are a distillation/aggregation of all the complexities of site-level water targets Practically this means that while corporate- and THE DELIVERY OF into a “single” (or a few) water target(s) and are site-level water targets are interrelated, corporate- THE OUTCOMES often aligned with external frameworks (e.g., UN level water targets are unlikely to be achieved if they cannot be linked to site-level water targets. OF A WATER Sustainable Development Goals or SDGs). Similarly, site-level water targets would lack STRATEGY. SITE-LEVEL cohesion if developed without consideration of corporate-level water targets or the broader water Site-level water targets are also measurable and strategy. Put simply, to set meaningful corporate- specific, but typically provide day-to-day direction level water targets, a balance needs to be found to site-level employees. They are used primarily between using bottom-up (site) insights to inform to allocate internal resources and focus to ensure top-down (corporate) water targets, which ensure site-level efforts contribute towards the success cross-cutting (corporate-level) cohesion. © Adriano Gambarini / WWF Living Amazon Initiative CONTEXTUAL WATER TARGETS 8
PART 1 PRIMER ON FORMS OF WATER TARGETS WWF believes that over time water targets will require greater alignment with water-related challenges within the surrounding basin(s) (or context) in which a corporation operates. The logic is that one must tackle shared water challenges to: AN OUTLINE 1. Mitigate exposure to basin water risks: providing guidance on the evolution of water TYPOLOGY OF To effectively do so, it requires sites to focus on targets. From these efforts an outline typology solving the water-related challenges that are of water targets has emerged, which can be WATER TARGETS the root causes for those physical, regulatory, or helpful to categorise the different types of HAS EMERGED, reputational water risks facing the corporation water targets that are commonly discussed – based on the performance and the coverage WHICH CAN BE and driving potential financial impacts. addressed by each form of target. These are HELPFUL TO 2. Harness opportunities and purpose- driven strategies: Again, to effectively illustrated in Figure 4 and include: CATEGORISE identify and harness such opportunities requires THE DIFFERENT sites to identify, focus on, and credibly address, NON-CONTEXTUAL TYPES OF WATER the water-related challenges facing the site and the corporation. Or to put it differently, solving WWF’s working definition of a non- TARGETS THAT such challenges will create purpose-driven contextual target is “a target that does not consider surrounding water- ARE COMMONLY opportunities for the corporation. related challenges but is rather influenced DISCUSSED. 3. Efficiently allocate scarce internal by exercises such as benchmarking, a resources: The array of challenges facing desire for incremental improvements, sites will continue to grow, which means compliance or general corporate-level that corporations must address root causes. ambitions.” In short, this type of target is Accordingly, sites will increasingly need to focus often aimed at improving internal efficiencies efforts on the issues that are most strategically and water management practices and is relevant and either reduce risk or create value. typically driven largely by internal agendas. Like in medicine, where it is much less expensive With this form of water target, the to prevent a disease than to try to cure patients performance and coverage are largely (often once they are sick, tackling select shared water completely) unconnected to the state of local challenges becomes a key pathway to efficient water-related challenges. In most cases, these resource allocation. targets are usually driven by internal corporate While this guidance covers the development of objectives such as a desire to improve specific contextual targets, it is important to set out WWF’s internal metrics, responding to external view as to how this form of target integrates in regulatory requirements (impact reductions) the broader landscape of target-types commonly or a response to peer benchmarking (which referenced in water stewardship literature. As water includes what is technologically feasible). targets move from being unconnected to the current However, there is a subset of this form of water state of local water-related challenges (i.e., non- target that begins to adapt the coverage of science-based) toward being explicitly connected to targets to reflect specific global water-related the current state of local water-related challenges policy agendas (e.g., SDG6) but does so without (i.e., water SBTs), two variables change, namely: a connection to the actual local state of these performance and coverage (Figure 4). water-related challenges. One such example Since 2016, WWF has been working with could be water-intensity targets (covering other NGOs, including CDP, TNC, UN Global every site) framed using SDG 6.4 but without Compact CEO Water Mandate, UNEP-DHI accounting for the local state of water balance and WRI, on various efforts related to within each basin. CONTEXTUAL WATER TARGETS 9
PART 1 CONTEXTUAL Presently, the Freshwater Hub within the Science- With this form of water target, performance Based Targets for Nature (SBTN) (SBTN, 2020a) builds from where contextual water target defines a contextual target as a target that is performance ended by explicitly linking “informed by the surrounding catchment performance to local hydrological data – (basin) context and helps to focus resources or a science-driven definition of what is a towards the right water-related challenges in “sustainable” state for a shared water-challenge the right places and are strategically relevant within a given basin. The coverage of this form to both the target-setting water user and other of water target is now far tighter and usually water users in the catchment (basin).” In short, addresses only the most relevant and pressing WWF RECOMMENDS this form of target is primarily aimed at ensuring local water-related challenges. It is also worth THAT BUSINESSES the coverage of water targets is aligned with the materially relevant water-related challenges at noting that this form of target used to be referred to as Context-Based Water Targets by GET TO WORK either a site- or corporate-level. WWF until the term was discontinued in 2018. SETTING With this form of water target, performance is At the time of publication, there remains no CONTEXTUAL mainly driven by corporate-level efficiencies and globally agreed methodology for setting a TARGETS AS management objectives but is adjusted slightly water SBT. However, the SBTN has published THESE REPRESENT across sites to account for the state of local water- Initial Guidance that sets out the trajectory A CONCRETE related challenges. The coverage, however, that the water targets address is now more directly towards setting water SBTs and is encouraging corporations to complete steps 1 and 2 (SBTN, STARTING POINT influenced by the state of local water-related 2020b). Within this Initial Guidance, it is step FOR THOSE challenges. 3 that focuses on the target setting process SEEKING TO MAKE and it is this specific methodology that is not THE TRANSITION WATER SCIENCE-BASED TARGETS yet available. Rather than waiting until these methods and guidance is available, WWF TOWARDS MORE Presently, the Freshwater Hub within the Science- recommends that businesses get to work setting SCIENCE-BASED Based Targets for Nature (SBTN) (SBTN, 2020a) contextual targets as these represent a concrete FORMS OF TARGETS defines a water SBT as “a target as one that starting point for those seeking to make the supports a company reduce their impacts on transition towards more science-based forms freshwater resources are considered science- of targets. Indeed, even once a methodology based if they are in line with what the latest is available, there will likely remain a need hydrological science says is necessary to for contextual approaches not only for lagging meet the sustainable freshwater quantity and companies, but also for less strategically quality thresholds of the basin in which the relevant parts of the value chain where the work city or company and its value chain operate.” required to set a water SBT may not add value. NON CONTEXTUAL CONTEXTUAL SCIENCED-BASED Figure 5: A target that does not consider Informed by the surrounding A target as one that supports a company WWF’s adaptation surrounding water-related catchment (basin) context reduce their impacts on freshwater of the emerging challenges but is rather and helps to focus resources resources are considered science-based influenced by exercises such towards the right water-related if they are in line with what the latest simplified typology as benchmarking, a desire for challenges in the right places hydrological science says is necessary of forms of water incremental improvements, and are strategically relevant to meet the sustainable freshwater targets compliance or general to both the target-setting water quantity and quality thresholds of the corporate-level ambitions. user and other water users in the basin in which the city or company catchment (basin). and its value chain operate. SCIENCED-BASED Performance NON-SCIENCED-BASED TODAY FUTURE Coverage CONTEXTUAL WATER TARGETS 10
PART 1 COMPONENT PARTS OF TARGETS Robust and meaningful contextual targets should be constructed using five component parts, described in Table 2, which will be developed more fully in Part 2 of this guide. Table 2: The five components COMPONENT DESCRIPTION FORMS DESCRIPTION OF FORMS that are essential to developing robust OBJECTIVE What the target Outcome • Sets out the results that the site is seeking to achieve performance targets is aiming to Process • Sets out a thing or process that the site is seeking to and the different deliver achieve forms to which these components can take SCOPE Where (spatial Site • Specifically covers water performance within an scope) the target individual site will be focused Basin (region) • Specifically covers water performance or actions outside the fence line MEASUREMENT How the target Quantitative • Defined unit of measurement that can be used to will be measured assess the progress towards a target Qualitative • Defined quality of the objective rather than a defined measurement unit PERFORMANCE What level of First-order • Performance that could reasonably be expected to be performance is (incremental) achieved based on the current state of operations being set (Bartunek & Moch, 1987) Second-order • Performance that is “transformational”, “revolutionary”, (discontinuous) “radical” or “discontinuous” and involves challenging (Bartunek assumptions and working from a new worldview & Moch, 1987) Third-order • Performance that is adaptive and responsive to the (adaptive) changing state of local shared water challenges (Bartunek & Moch, 1987) TIMEFRAME When the level Time-bound • A defined unit of time that will be used to measure of performance progress against is expected to be met BOX 1 ALLIANCE FOR WATER STEWARDSHIP STANDARD The Alliance for Water Stewardship (AWS) Standard (Version 2) (AWS, 2019) is globally recognised good practice in site-based water stewardship and outlines a series of steps and criteria that define responsible water stewardship. The standard requires an implementing site to first gather relevant contextual data (Criteria 1.1, 1.3, 1.4, 1.5 & 1.6) and integrate the data into the site’s water targets (Criteria 2.3) and water stewardship activities, including the development of detailed plans for how targets will be achieved (Criteria 3.3, 3.4, 3.5, 3.7 & 3.8). As part of this, the standard advocates that targets are contextual in nature through their coverage (Criteria 3.3.2 and 3.4.2). However, the AWS standard does not provide any specific guidance on how a site can systematically define, and evidence, how it has determined the coverage of the water targets, nor any detailed guidance on how to set appropriate contextual performance levels for the water targets. The standard does, however, provide guidance on how to collect locally relevant contextual data that can be used within target setting. Accordingly, WWF believes this guidance note can supplement AWS guidance relating to the above-mentioned criteria within the standard. CONTEXTUAL WATER TARGETS 11
PART 1 ENGAGING EXTERNAL STAKEHOLDERS Water is a complex, socially negotiated resource. Not only does it have localised spatial and temporal variability, but its perceived value differs among those who use it. Water is essential for developing and maintaining healthy economies and the health and wellbeing of humans and nature. Equally, good water stewardship requires a user to engage with other water users to cultivate an understanding of not only their own water use but also the concerns and needs of other water users in the surrounding basin. As a result, corporate target setting, which is intended to speak to stakeholders, faces a complex challenge in navigating these variable values of water. So, WWF would advocate that any corporation setting contextual targets should consider including a degree of engagement with local external stakeholders while setting its targets. © Patrick Bentley / WWF-US CONTEXTUAL WATER TARGETS 12
PART 2 SETTING CONTEXTUAL TARGETS This section of the guidance outlines 5 Steps (Figure 6) that a corporation 1 5 can use to develop contextual targets at both corporate- and site-levels. As discussed in Part 1, WWF recommends that any development of corporate- 1 5 level contextual targets is undertaken as part of a broader water strategy development process (top-down), while providing clear direction to sites as to how site-level targets will inform the corporate target setting process. 2 Structure 2 2 Evaluate 1 CORPORATE SITE 3 Validate LEVEL 4 LEVEL Agree 5 3 3 Figure 6: The iterative flow As such, a corporate-level contextual target should be a rolled-up summary of the STEP 1: EVALUATE between corporate- Evaluate the strategic relevance of performance and coverage of all local site- and site-levels of the based contextual targets, rather than a top- performance monitoring for specific 5 steps in this guidance down non-contextualised target. Put differently, water-related challenges at sites within the that can be used for setting contextual corporate-level contextual targets are an prioritised “hot spots” of the value chain targets aggregated reflection of the water context in within the water strategy which the corporation operates rather than a A corporation must first evaluate how much global non-contextualised target that is cascaded emphasis to place on performance monitoring at down to sites. This represents a transformational the sites it has prioritised in the value chain “hot shift for corporations when setting targets as it spots” for water-related challenges as part of is likely to involve an inverse approach to more its corporate-level water strategy (see WWF’s traditional target-setting practices. supplementary guidance Putting Water Strategy As described above, contextual targets are into Context). It is important to note that often this ideally developed in the service of a broader prioritisation of “hot spots” may result in parts of water strategy since setting contextual targets the value chain being prioritised that were previously is most effective when set within a strategy not considered within the corporation’s water development process (Figure 3). The process strategy or target setting. for putting water strategy into context goes To start this process, it is important to establish beyond the scope of this report. If further a standard “definition” of what water-related information on this is needed, we recommend challenges mean to the corporation (if not already WWF’s companion guide Putting Water completed). Here, rather than creating new strategy into Context (Dobson and Morgan, definitions, the corporation may consider choosing to 2021), which specifically focuses on embedding align its definitions of water-related challenges with context into business water strategies. As such, other water-related frameworks. Table 3 includes this guide begins with the assumption that the examples of how water-related challenges could be above preparatory steps have been completed framed using the UN SDG 6 targets and the AWS and that the target setting process is part of a outcomes.Once a corporation has established its broader water strategy development process “definition” for water-related challenges, it is ready (i.e., Figure 1). to complete its evaluation with respect to how much CONTEXTUAL WATER TARGETS 13
PART 2 emphasis it will place on performance monitoring Prior to completing the evaluation, it may be useful for water-related challenges as part of its corporate- to first identify a series of proxy metrics (both level water strategy. In completing this evaluation, Operational and Basin) that can be used to provide it is important to factor in three dimensions, a degree of initial quantification for each factor of namely: each water-related challenge. With respect to basin- level metrics, where possible, WWF recommends Current state using locally sourced water data (e.g., local data sets, The current state of a water-related challenge local knowledge of staff or stakeholders). However, within the immediate spatial context (e.g., where this is not possible, water risk mapping tools surrounding basin) (i.e., how the water-related can provide basin-related proxy values (such as the challenge currently manifests on the ground WWF’s Water Risk Filter or WRI’s Aqueduct). These tools draw on global data sets (meaning the levels of Dependencies local accuracy and granularity will The degree to which the corporation or site may not be sufficient to set water SBTs but are sufficient be sensitive to changes in the current state of a for setting contextual targets) to create a series of water-related challenge (i.e., the level of reliance indicators that are a risk-interpreted representation the corporation or site has upon the water-related of the status of water-related challenges. challenge to maintain its operations) (Adapted – While the use of these tools can be valuable at this Enterprise Water Targets, 2021) stage of the target setting process, WWF encourages Impact/Influence further site-level validation of these global indicators with locally sourced data relating to the water- The degree to which the corporation or site could, related challenge in question (see Step 3). To better through its actions, contribute to a change in the understand the differences and similarities between current state of a water-related challenge (i.e., these tools, as well as the India Water Tool from either through “negative” impacts or by “positive” WBCSD, please see the publication Right Tool for influence) (Adapted: Setting Enterprise Water the Job: Tools and Approaches for Companies and Targets – to be published 2021) Investors to Assess Water Risks and Shared Water In combination, evaluating the strategic Challenges (WWF & WBSCD, 2020). Regardless relevance of performance monitoring for each of the which tool, data or metrics are selected for this water-related challenge as part of a water strategy step, it is recommended that the following criteria using these three factors enables a corporation to are considered when considering their use (adapted get a more complete picture of its unique situational CEO Water Mandate, PI, CDP, TNC, WRI, WWF, water context. The evaluation process should be UNEPDHI, 2019): done using site-level data that is then aggregated up to a corporate-level – meaning • What spatial scale is being represented by each site within the prioritised value chain “hot these data? (i.e., basin-level, local, global) spots” should be evaluated against the three factors • How recent are these data? and then these evaluations should be aggregated up to a corporate-level. If a corporation does not • Who produced or provided this source of data have access to data for the prioritised “hot spot” and are they well-respected? within the value chain, WWF would recommend • Is this resource well used or known by others? that basic assumptions are made to enable the completion of the evaluation but for the corporation • Will this resource help me to prioritise to also develop a timebound plan to validate the between the water-related challenges in the assumptions and substitute these with real data. surrounding context? Table 3: Example of an approach WATER RELATED CHALLENGES RELEVANT SDG TARGET AWS WATER STEWARDSHIP to define water-related challenges and align EXTERNAL GOVERNANCE* 6.5 Good water governance these to SDG targets and ACCESS TO WATER, SANITATION 6.1 & 6.2 Good water sanitation & health AWS outcomes & HYGIENE (WASH) WATER QUALITY 6.3 Good water quality status FRESHWATER BIODIVERSITY* 6.6 Important water related areas WATER SCARCITY 6.4 Sustainable water balance * When considering these FLOODING (ANNUAL) 11.5 Sustainable water balance water-related challenges it is important to also consider EXTREME WEATHER EVENTS 13.1 Good water governance/Sustainable water balance/ the socio-cultural aspects of these challenges – not just (CLIMATE RESILIENCY) Good water quality status the ecological aspects CONTEXTUAL WATER TARGETS 14
PART 2 It is highly likely that the chosen proxy An illustrative example for ACME Corporation metrics, selected to evaluate the Current State, is shown in Figure 8. This output could also be Dependencies and Impact/Influence of each used to communicate externally the pattern of water-related challenge, may have different units of decision-making that ACME Corporation has measurement. To make it easier to compare across used in determining how much emphasis it sites, a corporation may wish to consider developing will place on performance monitoring as part a simplified common index that can be used to of its water strategy. In Figure 8, we can see translate the different metrics into a comparable set that ACME Corporation is facing considerable of values. An example of a simple index that could be extreme weather events, but has a strong ability used in an evaluation process is shown in Table 4. to Influence, while also facing moderately high water scarcity (with high Dependency and high To facilitate identifying how much focus to place Impact). Conversely, WASH appears to be on performance monitoring for each water-related a low issue for this site. challenge from sites within prioritised “hot spots” as part of the corporate’s water strategy, The purpose of this evaluation is not to the individual aggregated outputs for the three demonstrate which water-related challenges will Table 4: factors for each water-related challenge can be not have performance targets assigned to them Example of a simplified plotted to create a simple visual illustration of the but rather which water-related challenges need to evaluation index evaluation output. An example is provided in Figure have more ambitious performance levels assigned that can be used to 7 where the numerical values for Current State and to them (see step 2) and which performance evaluate Current state, Dependencies and Dependencies are plotted along the x- and y-axis against targets for water-related challenges will Impact/Influence of while the numerical value for Impact/Influence is be highlighted and communicated more externally water-related challenges visualised using colour and size. as part of the water strategy. EVALUATION SCALES VERY LOW LOW MEDIUM HIGH VERY HIGH 1 2 3 4 5 CURRENT STATE …almost …sufficient …moderate and …significant and/or …severe and/ non-existent and/or rarely /or occasionally frequently compromised or permanently and or never compromised compromised compromised compromised DEPENDENCIES …continue as …experience …be subjected to …be subjected to major …be either temporarily normal if the limited or short- major operational operational efficiency or permanently state of the level operational efficiency and capacity reductions suspended if the state water-related impacts if the and capacity if the state of the of the shared water challenge state of the water- reductions if the water-related challenge changed changed related challenge state of the water- changed changed… related challenge changed IMPACT/INFLUENCE …has no ability … has limited … has a moderate has significant ability …has considerable to influence an ability to ability to to influence an ability to influence improvement in influence an influence an improvement in the an improvement in the state of the improvement improvement state of the local the state of the water- local water- in the state of in the state of water-related challenge related challenge related challenge the local water- the local water- through reducing its through reducing its through reducing related challenge related challenge existing impacts existing impacts its existing through reducing through reducing impacts its existing its existing impacts impacts ……has no …has limited …has some … has significant …has considerable potential to potential potential potential to leverage potential to leverage influence to leverage to leverage both influence and both influence and positive changes resources to resources to resources to actively resources to lead in the water- facilitate positive actively engage support efforts to efforts to facilitate related challenge changes to the with efforts to facilitate positive positive changes to water-related facilitate positive changes to the water- water-related challenge changes to the related challenge challenge water-related challenge CONTEXTUAL WATER TARGETS 15
PART 2 KEY Influence Impact Size = scale of Impact / Influence Figure 7: 5 5 Right: Illustration Freshwater Biodiversity of how the outputs Water Scarcity 4 4 of the evaluation of HIGH VERY HIGH the Current State, External Governance 3 3 DEPENDENCIES DEPENDENCIES Dependencies and Impact/Influence for each water-related 2 2 Flooding challenge (site-level insights aggregated up LOW MEDIUM Quality Climate Resiliency to a corporate level) 1 1 could be visualised WASH to inform the focus placed on performance 0 1 2 3 4 5 1 2 3 4 5 monitoring for each water-related CURRENT STATE CURRENT STATE challenge as part of the corporate’s water strategy BOX 2 USING THE WATER RISK FILTER TO EVALUATE INITIAL WATER DEPENDENCIES AND IMPACTS Figure 8: WWF’s Water Risk Filter is an online tool that supports users to assess and identify responses to Top right: Example address unique contextual water-related risks. To assess basin (external) water-related risks, the Water of the possible visual Risk Filter uses the geographic location of a site to draw on 32, annually updated, peer reviewed data output from an layers across three types of water-related risks, namely: physical, regulatory and reputational risks. As evaluation to support such, it is possible to align the water-related challenge definitions with some of the Water Risk Filter’s the decision as to indicators (as illustrated below). This enables a corporation to draw on a credible data set, compiled how much focus to and updated by WWF, within a tool that is well regarded within the water stewardship community to place on performance monitoring of complete the Current State, Dependency and Impact/Influence evaluation. each water-related challenge within the POSSIBLE WWF WATER RISK FILTER BASIN AND OPERATIONAL INDICATORS ACME Corporation’s WATER-RELATED CURRENT STATE DEPENDENCIES IMPACT/INFLUENCE water strategy CHALLENGE EXTERNAL • Basin Regulatory • Regulatory scrutiny (O12) • Local brand recognition (O22) GOVERNANCE Risk (BRG) • Planned Regulatory • Number of employees (O22) changes (O13) • Stakeholder engagement level (R13) WASH • Access to safe • Water Stewardship • Local brand recognition (O22) drinking water (8.1) maturity (O21) • Number of employees (O22) • Access to improved • Number of employees • Stakeholder engagement level (R13) sanitation (8.2) (O28) WATER • Quality (3) • Importance of water in • Total water discharged (O5) QUALITY operations (O2) • Total wastewater discharged into • Treatment requirements environment (O7) before use (O8) • Ability to impact downstream quality (O11) FRESHWATER • Ecosystem Service • Historical issues with • Total water withdrawn (O4) BIODIVERSITY Status (4) water-related challenges • Total wastewater discharged into (O3) environment (O7) • Importance of water in • Ability to impact downstream quality (O11) operations (O2) • Quantity (Scarcity) (1) • Historical issues with • Total water withdrawn (O4) WATER shared water challenges SCARCITY (O3) • Importance of water in operations (O2) • Estimated • Importance of this site to • Local brand recognition (O22) FLOODING Occurrences company (O23) • Number of employees (O22) of Floods (2.1) • Historical issues with • Water Risk awareness level (R12) water-related challenges (O3) • Projected change in • Importance of this site to • Local brand recognition (O22) EXTREME occurrences of company (O23) • Number of employees (O22) WEATHER droughts (1.6) • Climate change scenarios • Climate change scenarios and resiliency EVENTS • Projected change in and resiliency planning planning (R15) occurrences of floods (R15) (2.2) CONTEXTUAL WATER TARGETS 16
PART 2 STEP 2: STRUCTURE Structure the contextual targets for each water-related challenge using levels, components, and interim milestones to establish a suite of targets that can then be contextually assigned to individual sites within the priority value chain “hot spots” Once a corporation has identified how much water-related challenges of Water Scarcity and emphasis to place on performance monitoring at WASH for ACME Corporation to enable it to the sites it has prioritised in the value chain “hot structure a matrix of performance targets for the spots” for water-related challenge as part of its water-related challenges, which can then be used corporate-level water strategy, it then needs to to assign contextual targets to sites within the begin to structure the forms of targets that it will prioritised “hot spots” of its value chain. be setting. There are three dimensions that can In the above example, ACME Corporation has help a corporation structure a more contextually chosen that the interim milestones for progress appropriate performance for its targets, namely: monitoring will be 2022, 2023 and 2024. These will Level be defined and validated by the site in step 3. A series of multiple levels that represent One of the questions that will inevitably come up incrementally more ambitious performance, during the development of the overall structuring which can be used to more meaningfully match of this matrix suite of contextual targets relates target performance expectations to the unique to performance. Before discussing performance context of sites further, it is important to again emphasise that a contextual target lacks the quantificational precision Components that allows a target setter to explicitly demonstrate A collection of five components that can be used how its performance against a specific target to construct more meaningful and consistent is benefiting other water users by contributing targets (see Table 2) to a state of sustainable system balance (this is Table 5: the role of a water SBT). In other words, the key Example of the levels (and generally how these are Interim milestones distinction between a contextual and water SBT A series of defined points within the timeframe is that determination of the level of performance framed) and the targets (built using the component of the target that will be used to monitor progress of the target remains the discretion of the target elements) that ACME towards the final level of performance (Step 3 setter (versus the basin outcome’s threshold needs). Corporation has developed provides further guidance on this) However, adopting a contextual approach to water for two of its water-related An illustrative example (Table 5) shows how these performance does require some form of accounting challenges – Water Scarcity and WASH three dimensions could be combined for the for the current state of water-related challenges. LEVEL 1 LEVEL 2 LEVEL 3 GOOD WATER MANAGEMENT FOUNDATIONAL WATER STEWARDSHIP ADVANCED WATER STEWARDSHIP DESCRIPTION Good Water Management Foundational Water Stewardship Advanced Water Stewardship AND PURPOSE OF Establish good water Establish operational practices Establish operational practices LEVEL WATER management practices and/or and/or performance that are stretch- and/or performance that are high- SCARCITY WASH performance that is at least ing and account for best practice. ly responsive to the local context compliant with local regulations. and represent leading practice. WATER SCARCITY By 2025 (Timeframe), achieve a By 2025, achieve a 30% reduction By 2025, achieve a 40% reduc- 20% (Measurement - Quantitative in site-level water abstraction based tion in site-level water abstraction and Performance**) reduction on a 2020 baseline with greater em- based on a 2020 baseline and (Objective - Outcome) in site-level phasis on reductions during water replenish 100% of the volume (Scope – Site-level) water abstrac- scarce months of the year. of water the site uses each year tion based on a 2020 baseline. locally at times and in places that are ecologically meaningful. WASH By 2023 (Timeframe), establish a By 2024, establish a WASH-related By 2025, establish a process that process (Objective – Process) to training and awareness programme assesses the WASH needs of manage WASH facilities for em- that is delivered to all workers on employees and their families at ployees (Scope – Site level) that is site (not just employees) and is also home and uses this data to inform compliant (Measurement - Qualita- part of all new employee orientation. an annual community WASH tive) with local WASH regulations engagement plan. (Performance**). * Once a water SBT methodology is developed, this level could represent where a corporation sets SBTs for Quality and/or Water Scarcity ** More guidance on performance in Table CONTEXTUAL WATER TARGETS 17
PART 2 BOX 3 TEMPORAL AND SPATIAL VARIABILITY OF WATER Water is temporally and spatially (i.e., localised) variable. The temporal variability is how the state of a water-related challenge changes over time (e.g., hourly, monthly, or annually). For example, if the water quality of a body of water into which a site discharges fluctuates across seasons, a corporation may choose to ask a site to break an absolute annual water discharge target into seasonal targets with more stringent discharge targets being set for seasons that have higher levels of water quality issues compared to others. The spatial variability is how the state of a water-related challenge changes across a geographic area. For example, two sites may be located near to one another but find themselves in different basins – meaning a water-related challenge may manifest differently for each site despite their closeness. A leading approach towards contextual performance should begin to account for finer temporal (e.g., monthly, weekly, or daily) and spatial scales. While not critical as part of a contextual target, corporations that are seeking to pursue a more science-based approach in the future may need to © Jo-Anne McArthur / Unsplash 1 5 account for this in these targets and so starting to account for temporal and spatial scales now may be beneficial in these circumstances. These temporal and spatial scales can be outlined generally at 1 5 a corporate-level with the expectation that each site would then use local insights to translate these components of the target at the site-level. 2 Structure that the situational context of each water- related challenge for each site (i.e., the Current 2 2 State, Dependency, and Impact/Influence) is accounted for when targets are assigned. This can be done in many ways but the simplest Evaluate 1 CORPORATE SITE 3 Validate LEVEL 4 LEVEL would be to draw on the evaluation completed as part of step 1 (see Table 4) to create a matrix that Agree will use the combination of the numerical values 5 for Current State, Dependencies, and Impact/ 3 Influence to assign the levels of performance developed earlier in this step. Table 7 gives 3 A CONTEXTUAL There are two ways that a corporation can an example of how ACME Corporation has TARGET LACKS THE start to consider what performance it will chosen to combine the numerical values from assign to its targets. Firstly, the output of the the evaluations (Figure 8) and how it will QUANTIFICATIONAL evaluation in step 1 (i.e., how much emphasis assign outputs of this to each of the levels that PRECISION will be placed on the performance monitoring it has structured. It should be noted that what THAT ALLOWS A of a water-related challenge within a business is presented in Table 7 is a simple example of TARGET SETTER strategy) can be used to signal which water- how the numerical scales of Current State, Dependencies and Impacts/Influence can TO EXPLICITLY related challenges will have more ambitious performance levels applied to them. For example, be combined. It is not a specific method for DEMONSTRATE HOW those water-related challenges that have come setting contextual targets and so corporations ITS PERFORMANCE, out as being more strategically relevant should can tailor steps such as these to suit their AGAINST A SPECIFIC generally demonstrate more ambition with unique situations. For example, rather than TARGET, IS BENEFITING respect to the levels of performance that is set – across all levels. Secondly, the levels used in simply adding the numerical scales together, a corporation could choose to apply weightings OTHER WATER USERS the approach described above in structuring a to each factor to give one or more factors extra BY CONTRIBUTING matrix of contextual targets, establish a natural prominence. If this is done, it is good practice to TO A STATE OF pathway to build in incrementally higher levels of explain this pattern of decision-making within SUSTAINABLE performance at each level for each water-related corporate material (e.g., a corporation specific SYSTEM BALANCE challenge. In almost all cases, contextual target performance will be either a first- or second- methodology) to help stakeholders understand the decision to weigh certain factors. order level of performance (see Table 2). There Constructing this matrix then allows the are many ways in which a corporation could corporation to assign contextual targets define this level of performance and Table 6 for each water-related challenge to each site. describes some common approaches along with Table 8 gives an illustrated example for what respective benefits and drawbacks. the application of this matrix looks like for Once a corporation has defined how it will one of the prioritised sites within the ACME structure its contextual targets for each water- Corporation's value chain. related challenge, it then needs to assign these to sites. This is critical as it is through this step CONTEXTUAL WATER TARGETS 18
PART 2 Table 6: Table outlining different approaches that can be used to determine the level of performance for contextual targets APPROACH DESCRIPTION BENEFITS DRAWBACKS BENCHMARKING Looking to others and/or leaders •A llows for easier comparison • Not every business is the same in its (either inside or outside a sector) between other peers and operations or where it operates and so with the view to replicate or better leaders could be lacking context their level of performance • Peers may not be accounting for local water context and so will not reflect the need of water-related challenges • If peers are using non-contextual metrics, then it could perpetuate incorrect metrics (e.g., per unit efficiency) REGULATIONS Use of local regulations for •A llows easier demonstration • Regulations could be more conservative determining the level of of local compliance and do not always reflect the need of performance water-related challenges • Regulations may be outdated • Designed to be general rather than sector specific • May not be informed by best available science STANDARDS Use performance levels defined •A llows for performance to • Not every business is the same in its for a sector within sectoral best meet sectoral best practice operations or where it operates and so practice standards could be lacking context INTERNAL Use of continual improvement to • Usually easier to achieve • May not reflect the need of the water- incrementally increase the level of •L ess upfront work to define related challenges performance ambition performance TECHNOLOGICAL Use the performance afforded by •U sually, technology helps to • New technology can sometimes new / best available technologies as improve processes and so it is need time before benefits are the level of performance likely to lead to an enhanced conclusively proved level of performance compared to older technology FRAMEWORKS Translating levels of performance • Alignment with frameworks • May not reflect the need of the water- set out in global framework (e.g., that have greater global buy-in related challenges SDGs) as the foundation for the • Easier to demonstrate • Not every business is the same in its level of performance how performance could be operations or where it operates and so contributing to global efforts could be lacking context SCIENCE Use best available science to set •C losest type of performance • May not have wider agreement on science the level of performance of a target that a contextual approach can and so could be less credible (but less rigorous than what is offer to answering the question • Science may be more stringent compared required by a SBT methodology) around what nature needs to what a company could achieve to establish a more ambitious but contextual-relevant level of performance Table 7: Table outlining how ACME FORMULA OUTPUT TRIGGERS Corporation will combine the numeric values from the FORMULA TO BE USED LEVEL 1 LEVEL 2 LEVEL 3 evaluation of Current State, Dependencies and Impact/ CURRENT STATE + 0-5 6-9 10+ Influence and how the DEPENDENCIES + output of this will be used IMPACT/INFLUENCE to assign different levels of contextual targets. CONTEXTUAL WATER TARGETS 19
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