Company Profile EIGHT CONTINENTS HOTELS & RESORTS - Eight Continents Hotels & Resorts
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WELCOME TO EIGHT CONTINENTS HOTELS & RESORTS Luxury is attention to detail, originality, exclusivity and above all quality
WELCOME TO EIGHT CONTINENTS HOTELS & RESORTS EIGHT CONTINENTS HOTELS & RESORTS -WE ARE A YOUNG AND DYNAMIC HOSPITALITY GROUP HEADQUARTERED IN UNITED KINGDOM. WE OPERATE EIGHT CONTINENTS HOTELS & RESORTS ALONG WITH OUR CONCEPT RESTAURANT FIRANGIS. EIGHT CONTINENTS OFFERS A LARGE VARIETY OF LIFESTYLE PREFERENCES AND ACCOMMODATION NEEDS, DELIVERING GRACIOUS SERVICES FOR A TRULY MEMORABLE EXPERIENCE.
WELCOME TO EIGHT CONTINENTS HOTELS & RESORTS Eight Continents Hotels & Resorts is a borderless, Hotel management company, supported by a world-class digital infrastructure. As an UK-born business which was founded in 2020 with immense passion, the ambition of this decade is to consolidate Eight Continents as Global fastest-growing hotel management chain.
Executive Summary Background Eight Continents Hotels & Resorts - We are a young and dynamic hospitality group headquartered in United Kingdom. We operate Eight Continents Hotels & Resorts along with our concept restaurant Firangis. Eight Continents offers a large variety of lifestyle preferences and accommodation needs, delivering gracious services for a truly memorable experience. Eight Continents Hotels & Resorts is a borderless, Hotel management company, supported by a world-class digital infrastructure. As an UK-born business which was founded in 2020 with immense passion, the ambition of this decade is to consolidate Eight Continents as Global fastest-growing hotel management chain.
Our Mission Mission Statement We are committed to provide a 360- degree integrated hotel management service that creates exceptional value. Our people embody the Eight Continents Hotels & Resorts Spirit to explore, Discover, Experience and Journey beyond.
Our Vision Vision Statement Exceptional and personalised service, exceeding expectations, and inspiring a connection to our brand in the experiences we provide.
Our Values At its core, the Eight Continents Hotels & Resorts holds the following values and beliefs: Integrity - We are honest and straightforward in our interactions with our owners, guests, colleagues and the communities in which we operate. Respect - We respect the objectives of our stakeholders, the values of our guests, and the cultural difference in the locations that we operate. Teamwork and Passion - We bring our individual expertise, creativity and passion for our industry as a Eight Continents team member. This sets us apart and is the essence of the Eight Continents Way. Continuous Improvement - We are innovative and utilize best practices to continually improve our management techniques, and the quality of our products and services.
Our Values Exceptional Service - We understand that the value can be created with every encounter and this is reflected in our superior standard of service.
Our Philosophy Philosophy We believe that running a hotel is not just about the business, but also about the passion of the people who run it. Our guests, our hotel owners and our team are the most important to us. We set the stage for quality service, Love for Hospitality and Compassion. We transcend the star rating standard, because we believe that each of our employees is a Star, and that is how many stars we are.
Company Description Eight Continents Hotels & Resorts Eight Continents Hotels & Resorts is a borderless, hotel management company, supported by a world- class digital infrastructure
Objectives Eight Continents Hotels & Resorts Hotel Asset Management Company incorporated under the laws of United Kingdom with major shareholding in India & Asia and U.S.A & North America with primary aim to create long term value for hotel owners by maximising GOP margins, which is achieved through an effective management framework and strategic asset allocation process Investments will be made globally to increase our global foot print and add more hotels under Eight Continents Hotels and Resorts portfolio via management contract or revenue share model. Capital preservation, global guests database through hotel management contracts in diversified global markets. Maximising absolute return potential through long term investments in Hotel brand building, capturing global markets, fixed income thereby with management fee from hotel portfolio. Pursuing absolute returns across market cycles with low sensitivity and correlation to traditional equity and fixed income indices Hotel Owners will get access to the skills and expertise of the hospitality professionals who employ traditional plus alternate revenue techniques and dynamic risk profiles within hospitality industry.
Our GLOBAL PRESENCE WWW.EIGHTCONTINENTSHOTEL.COM
Current Portfolio - UK & US Flagship Cardiff Central - Flagship Bristol- Bristol Sheffield Metropolitan- Cardiff - United Kingdom - United Kingdom Sheffield - United Kingdom Luxury Boutique Hotel Managed Luxury Boutique Hotel By Eight Continents Managed By Eight Continents 111 rooms city centre hotel
Current Portfolio - UK & US Flagshio Chase Suits - Flagship Finchley - Flagship Brentwood - Cannock - West Midlands - London - United Kingdom Aberdeen - United Kingdom United Kingdom 88 Rooms Modern Business IHG Branded Hotel Apartment Hotel Managed By Eight Hotel Managed By Eight Continents Continents
Current Portfolio - UK & US Episode Hotel - Leamington Villare Hotel - Leicester - Holiday Inn Express- Delaware - Spa - United KIngdom United Kingdom United States of America Luxury Boutique Hotel Managed By Luxury Boutique Hotel Managed By IHG Branded Hotel Eight Continents Eight Continents
Up-Coming New Projects In India & Asia Naaz Jaipur Naaz - Kapurthala Treetop Agra Volga Jodhpur Ocho Homes Gurugram Green Field Project - Green Field Project - Converstion - Opening Converstion - Opening Opening January 2022 Opening 2023 Opening 2024 January 2022 January 2022
MEET THE TEAM HANINDER SACHDEVA Managing Director
MEET THE TEAM AJAY UPADHYAY RICHA ADHIA LAVNA ARORA DR SANJOY KUMAR DAS Global Director - Operations Director - Real Estate Director - Legal Counsel Vice President - India & Asia & Business Development
MEET THE TEAM THEODORA MOUMITA ROY JASBIR KAJAL RISHEN PATEL KARADENIZLI Global Director Sales & PR Head - Global Finance Country Head USA & Canada Interior Designer
MEET THE TEAM JYOTI SINGH CHEF VISHAL SHUVAI MADANHIRE VIRENDER PAL SINGH FAUJDAR GAUTAM C.E.O & Country Director - COO - Chief Operating Officer Director - Rooms Division Global Director - F&B Africa
Industry Outlook THE STRUCTURE OF HOTEL MANAGEMENT COMPANIES AND THE BROADER HOSPITALITY INDUSTRY IS DRAMATICALLY DIFFERENT THAN MOST INDUSTRIES AND MOST EMPLOYEES WITHIN THE INDUSTRY DON'T FULLY UNDERSTAND HOW IT ALL WORKS. FEAR NOT, END OF THIS PRESENTATION YOU'LL BE AN EXPERT IN NO TIME.
Industry Outlook MOST GUESTS WILL NEVER EVEN KNOW THAT THE FRONT DESK AGENT WHO CHECKS THEM INTO A EIGHT CONTINENTS BRAND HOTEL DOES NOT ACTUALLY WORK FOR EIGHT CONTINENTS! HOW CAN THIS BE? THE WORLD OF HOTEL MANAGEMENT IS COMPLEX, SO WE’LL BREAK DOWN THE KEY COMPONENTS OF THIS FACET OF THE INDUSTRY. WE’LL DIVE INTO WHAT EXACTLY EIGHT CONTINENTS HOTEL ASSET MANAGEMENT COMPANY DO, HOW WE MAKE MONEY, AND WHO THE MAJOR PLAYERS ARE. BY THE END OF THIS PRESENTATION, YOU’LL HAVE A SOLID UNDERSTANDING OF THE HOTEL MANAGEMENT LANDSCAPE - WHETHER YOU WANT TO INVEST IN OUR HOTEL MANAGEMENT COMPANY OR PARTNER WITH US.
Industry Outlook DEFINING HOTEL OPERATIONS LANDSCAPE: OWNERS, FRANCHISORS, AND MANAGEMENT COMPANIES RUNNING A HOTEL IS NO EASY TASK, AND TO DO IT WELL, YOU NEED A DIVERSE VARIETY OF SKILLS AND RESOURCES. TO MAXIMISE PERFORMANCE, PROFITABILITY, AND THE OWNER’S PREFERENCES, MANY HOTELS USE VARIOUS ENTITIES TO MANAGE DIFFERENT OPERATIONAL ASPECTS. HOTELS GENERALLY FALL INTO ONE OF FOUR OWNERSHIP CATEGORIES:
Industry Outlook PRIVATELY OWNED AND OPERATED FOR THE OWNER, THIS MODEL REQUIRES THE MOST HANDS-ON HOTEL OPERATIONAL WORK. AT PRIVATELY OWNED AND OPERATED HOTELS, THE OWNER TAKES THE LEAD ON ALL ASPECTS OF THE BUSINESS: HIRING STAFF, MAINTAINING THE PHYSICAL ASSET, RUNNING A HOTEL MARKETING STRATEGY, AND MORE. THE OWNER COULD BE AN INDIVIDUAL OR AN OWNERSHIP GROUP.
Industry Outlook LEASED UNLIKE AT PRIVATELY OWNED AND OPERATED HOTELS, THE OWNERS OF LEASED HOTELS LEASE THE PHYSICAL ASSET TO A DIFFERENT COMPANY WHO HANDLES ALL ASPECTS OF THE OPERATION. THE OWNER SIMPLY COLLECTS RENT FOR THE BUILDING AND HAS NO INVOLVEMENT IN THE HOTEL SIDE.
Industry Outlook FRANCHISED OWNERS WHO WANT A MORE HANDS-ON APPROACH AND DON’T WANT TO TURN THEIR PHYSICAL ASSET OVER TO SOMEONE ELSE TO OPERATE MIGHT OPT FOR THE FRANCHISE MODEL. FRANCHISORS SIGN AGREEMENTS WITH HOTEL BRANDS FOR ACCESS TO BENEFITS (OR LIMITATIONS, DEPENDING ON HOW YOU LOOK AT THEM) LIKE BRAND STANDARDS, MARKETING POWER, RESERVATION SYSTEMS, AND DESIGN GUIDELINES. FRANCHISORS OFTEN RUN THE DAY- TO-DAY OPERATIONS THEMSELVES, LIKE HIRING EMPLOYEES AND HANDLING PAYROLL, AND THEY PAY A FRANCHISE FEE TO THE EIGHT CONTINENTS.
Industry Outlook MANAGED AT A MANAGED HOTEL, THE HOTEL OWNER SIGNS A CONTRACT WITH A MANAGEMENT COMPANY I.E. EIGHT CONTINENTS TO TAKE OPERATIONAL RESPONSIBILITIES OFF THEIR PLATE. UNLIKE THE FRANCHISE MODEL, THE MANAGEMENT COMPANY HANDLES EVERYTHING RELATED TO DAY-TO-DAY OPERATIONS - EVEN STAFFING, PAYROLL, AND MARKETING. SOME MANAGED HOTELS ARE BRANDED, AND THE MANAGEMENT COMPANY IS THEN RESPONSIBLE FOR UPHOLDING BRAND STANDARDS. THE OWNER TYPICALLY SIGNS THE CONTRACT WITH OUR HOTEL BRANDS, THOUGH OWNERS OFTEN INCLUDE THEIR MANAGEMENT COMPANY IN REBRANDING DISCUSSIONS. WE FOCUS ON GROWING REVPAR, NOI AND EBITDA AS WE ARE PAID A % OF REVENUE AND OFTEN RECEIVE BONUSES BASED ON HOTEL PROFITABILITY I.E (INCENTIVE FEE). 'CORPORATE' HOTELIERS TEND TO FOCUS ON MORE ANALYTICAL TASKS LIKE SWOT ANALYSIS AND SETTING SMART GOALS WHILE 'ON PROPERTY' WORKERS FOCUS ON TACTICS, DAY-TO-DAY MANAGEMENT AND SERVICE DELIVERY.
WHAT BENEFITS WE PROVIDE WE RUN HOTELS ON BEHALF OF THE OWNER, BUT WHAT EXACTLY DOES THAT MEAN? WHAT DO EIGHT CONTINENTS HOTELS & RESORTS DO? DEPENDING ON THE SPECIFICS OF THE PROPERTY, EIGHT CONTINENTS CAN: HIRE EMPLOYEES AND HANDLE PAYROLL VIA CUTTING EDGE PLATFORMS RUN ALL OPERATIONAL DEPARTMENTS, LIKE FRONT OFFICE, HOUSEKEEPING, SALES, AND FOOD AND BEVERAGE MANAGE RELATIONSHIPS AND BILLING WITH VENDORS ADJUST ROOM RATES AND RUN PROMOTIONS, PERFORM PREVENTIVE MAINTENANCE ON THE PROPERTY AND RECOMMEND CAPITAL EXPENDITURES DEVELOP BUDGETS AND PRODUCE FINANCIAL REPORTS FOR OWNERS CURATE THE HOTEL’S ONLINE PRESENCE (REVIEWS, SOCIAL MEDIA) AND IMPLEMENT MARKETING STRATEGIES IN SOME CASES, COORDINATE RENOVATIONS OR EXPANSIONS. EIGHT CONTINENTS TYPICALLY PROVIDE MARKETING SUPPORT, ON-PROPERTY TECHNOLOGY FOR STAFF AND GUESTS, AND GUIDELINES FOR FURNISHINGS AND DECOR.
Working Models Management Contract - 15 Years (Minimum) Profit Sharing - % on GOP Lease Model - Selected Locations
Branding Our Service Eight Continents with World Class Brand Standards Sales & marketing Complete Sales & Marketing Support to achieve desired GOP and ROI Launching & Operations We will launch and open the hotel and operate day to day operation of the Hotel
Our Process Sign Agreement Annual Budget & Capital forecast Expenditure Flow Concept Work Flow Commissioning Development timelines
Our Business Model A Strong Business Model to Cater Luxury, Mid- Market & Budget Segment. Eight Continents Hotels & Resorts Operates Following Brands:
OUR BRANDS EIGHTCONTINENTSHOTELS.COM LUXURY FIVE STAR MID-MARKET LIMITED SERVICE CONCEPT LIFESTYLE BRAND BUSINESS COLLECTION BRAND RESTAURANT /LEISURE BRAND
Luxury Five Star Up-Market Hotel Brand Supported by Strong Restaurants.
A FOUR STAR MID - MARKET BUSINESS OR LEISURE HOTEL CHARACTERIZED BY SUPERIOR EVENTS & CONFERENCE FACILITIES
THE BUDGET SEGMENT BOUTIQUE CONTEMPORARY HOTEL BRAND WITH LIMITED SERVICE. VOLGA IS SMART, INSPIRED, YET EVER-SO-SLIGHTLY ECCENTRIC–A TRUE ORIGINAL THAT SHINES A LIGHT ON THE TRADITIONAL HOTEL AND REVEALS A SIMPLE TRUTH: IT’S TIME TO DO THINGS DIFFERENTLY.
A CONCEPT RESTAURANT AND BAR "WELCOME BACK TO THE FOOD OF YOUR ANCESTORS” - FIRANGIS (RESTAURANT AND BAR) A TYPICAL MUMBAI IRANIAN CAFÉ WITH A TWIST AND FUSION IN MODERN ERA. THE DELIGHTFULLY NOSTALGIC CAFES, WITH THEIR HIGH CEILINGS AND EUROPEAN DÉCOR MESHED WITH PERSIAN ICONS AND ARTEFACTS, SERVE CULINARY DELICACIES FROM LAMB SAMOSA TO BERRY PULAO (RICE WITH IRANIAN BERRIES) AND SHREWSBURY BISCUITS. THEY REMAIN ONE OF THE MOST ENDURING CONTRIBUTIONS BY A DIASPORA COMMUNITY TO THE INDIAN CULTURE.
HOTEL MANAGEMENT SERVICES
OPERATIONS SALES GROUP MARKETING SUPPORT ACCOMODATION SERVICES
FOOD & BEVERAGE REVENUE MANAGEMENT GROUP SYSTEMS SUPPORT HUMAN RESOURCE
FINANCE FRONT OFFICE GROUP HOUSEKEEPING SUPPORT F&B PRODUCTION
Hotel Management GroupSupport FoodandBeverage Operations RevenueManagement Sales Systems Marketing HumanResources AccommodationServices Finance
Group Support Operations Sales Marketing AccommodationServices Systems Food&Beverage HumanResources RevenueManagement Finance
Operations ➢ Monthly Business Review Meeting Agenda Property tour Review previous minutes and weekly critique HR ➢ a. Staff turnover / issues Operational Summary Review latest weekly revenue a. KPI’s b. HR audit General management support c. Succession plan Monthly hotel finance reviews b. Food and beverage ratios /audit Operational auditing Forecast review –month / 3 months d. In house incentives Compliance auditing Debtors review e. Training update Hotel benchmarking and best practice Guest ledger review Sales and marketing update implementation Deposit ledger review a. Review sales and marketing Revenue plan ➢ On-site Schedule a. STR / market share review b. Brand promotions b. Demand calendar Statuary inspections ➢ Monthly business review meeting a. Hands audit update / actions ➢ Monthly property inspection c. Market vision report / issues ➢ d. Review of tactical promotions Key drivers and balanced scorecard b. Accident and incident review Remote Support Quality: Food and beverage review ➢ Telephone and email support a. Review of guest / TPI feedback Profit recovery plan ➢ Revenue management auditing b. Latest QE audit and action plan update AOB c. Property issues d. Complaints via guest relations / web guru Communication: a. Review of internal communication b. Notice boards
Sales ➢ Sales Summary ➢ Support Documentation Specialist sales manager covering Sales audit process (bi-annual) national accounts, business travel 6 Month hotel sales support plans agents and TPI’s Annual sales and marketing business Working with the brand sales team Quarterly sales reviews plan Coaching and development days Corporate trackers Joint appointments and client reviews Monthly sales reporting Target setting, action planning, Pace reports reviewing and challenging Quarterly telesales blitz in regions Support and ownership of account plans ➢ Remote Support Weekly measurement of sales activity and movements Monthly sales report Sharing of best practice
Marketing ➢ Marketing Support ➢ On-site Support Schedule ➢ Remote Support Planning and strategy Every quarter the marketing, sales and Each hotel has a representative assigned to Website development their particular property. This revenue teams are onsite to review the representative carries out all marketing Website optimisation requests for the hotel as well as briefing the hotel . Cross selling collateral hotel on upcoming projects. Package promotions PR co-ordination ➢ Support Documentation Tactical advertising campaigns Available Event management Marketing request form Social media support Weekly marketing update and monthly Analytics and reporting marketing report to operations team
Accommodation Services ➢ On-site Schedule Quarterly site visits to include the following: - Contract cleaning negotiation and Minimum of 10% of bedrooms audited for co-ordination cleanliness and maintenance Regular on-site auditing of cleaning All corridors and stairways checked contract fulfilment All public areas checked Kerb appeal checked Linen cleaning contract negotiation All back of house areas checked and co-ordination Staff presentation Hygiene services contract All training records reviewed negotiation and co-ordination All statutory training reviewed and scheduled if Assistance with sourcing and required e.g. COSHH, manual handling Linen management reviewed procurement of supplies Quality of linen supplied review and level of rejects Assistance and review of window Housekeeping purchasing review to ensure buying cleaning contracts from the correct supplier and paying agreed price Review preventative maintenance Review any changes to standards Assist with uniform ordering on laundry equipment ➢ Remote Support All action plans from previous visits reviewed Telephone and email support ➢ Support Documentation Available Quarterly visit review audit documentation
Food & Beverage ➢Operational Summary ➢ Centrally control suppliers, ensuring consistency of product quality and cost. ➢ Regular revision and re-engineering of menu offerings, the team works closely with each hotel and brand to assist in keeping concepts current and market appropriate. ➢ As well as providing a bespoke service per hotel the food and beverage team runs a promotional calendar to drive spend throughout the year. ➢ Undertake regular operational audits covering food quality, hygiene ➢ and service standards together with development of food and beverage teams through internal and external training programmes. Monthly food and beverage stocktake. Quarterly health and safety audits.
➢ Revenue Management ➢ On Site Schedule Brand reservations training Quarterly Revenue reporting co-ordination sales/marketing and Market performance analysis revenue review Distribution channel auditing TPI content reviews Two-day induction Standardised revenue tools (daily forecasting carried out for all new model by market, demand calendar, revenue appointments growth opportunity) Induction of all Regular hotel review visits and periodical General Manager’s revenue audits –focusing on pricing, inventory and processes Yield management system support (where Revenue applicable) ➢ Remote ➢ Revenue Management Management Support Reporting Schedule Weekly and monthly Booking pace report revenue inventory audits Rooms forecast model Support the solicitation Rooms budget model of tactical and Demand calendar (limited service and full promotional rates in CRS service) and inventory reviews Weekly critique Market segmentation reports
Systems Systems Summary IT software contract IT hardware negotiation and co- contract negotiation ordination and co-ordination 24hr support by IT System installation Yearly survey sent to specialists –software and upgrade project all General and hardware management Manager’s (remote and on-site)
➢ Human Resources ➢ On Site Schedule Summary A planned quarterly visit from HR National partnerships to drive support cost saving for training and cost Accountability and ownership for people saving is not Removed from the general manager E-learning tools -FLOW and their management team. The HR NVQ’s support is to assist and Robust tools to measure absence Consult on employee issues and assist with and employee turnover training Full HR policy tool kit Review actions and support needed and Internal training provision share best practice between hotels Group induction Payroll Appraisal skills Providing help and assistance Interview skills Checking payroll submission is correct Interaction management - and back up in place recruitment Supervisory skills Support and advice on advertising and job Train the trainer descriptions Assist with open days Human Resources
➢ Central Finance Summary ➢ Support Documentation Centralised accounting Produced Sales ledger support and monitoring Financial auditing Daily / weekly business done summary Monthly P&L production Monthly (period) reporting Centralised purchasing Remote Support Telephone and email support P&L query support Sales ledger support Systematic checking of daily business Finance
Business Flexibility Eight Continents Hotels & Resorts has embedded flexibility in its business model, where it can: Lease a turnkey hotel. Lease a shell and complete the fit-out. Lease an existing hotel and renovate. Manage any genre of Luxury, Mid-Market or Budget hotel Franchise.
High Quality Repeat Clients The Company has established relationships with leading corporate, multinationals and NGOs who have operations in Europe & UK, America and North America and Middle East and Asia and whose employees frequently travel across the region. The Company continues to build strong long-term relationships with such clients.
Industry Expertise The experience and expertise of Eight Continents Hotels & Resorts management team in the hospitality industry in both developed and developing countries (including the UAE, UK, Europe, India and Africa gives it a competitive advantage against local competitors. The management team’s specific experience in Europe, Asia & Africa also gives the Company a strong competitive advantage over international brands without local knowledge.
Environmental Friendliness, Hygiene & Sanitation The Company takes care to request that guests refrain from the over- use of linen for washing or water for bathing. Eight Continents Hotels & Resorts is planning to commence a formal corporate social responsibility programme to streamline and institutionalise its key social responsibility objectives. In addition, Eight Continents Hotels & Resorts understand importance of Hygiene and Sanitation in the new business environment. We continuously developing new models to meet our guests needs for safe, social and hospitable experience.
BUSINESS STRATEGY ANALYSIS BY BRAND BY REGION BY BUSINESS SEGMENT
5 YEARS GROWTH STRATEGY 20 20 USA & North America 10% 15 15 India & Asia 40% 10 10 UK & Europe 30% 5 5 Africa 20% 0 0 TS E EN IC N P M A TO e TI e Z LG & yle ag at AA N re EE CO e or rim VO st isu N nc TR fe rp Le T lg re Li Co H Pi e G nf EI Co BY BRAND BY REGION BY BUSINESS SEGMENT Brand Presence Strategy Number of Hotels By Region Business Segment Focus Strategy
TARGET MARKET - 5 YEARS GROWTH STRATEGY-NEW HOTEL SIGNING YEAR 1 10% 15 YEAR 5 30% YEAR 2 16% 10 5 YEAR 3 20% 0 YEAR 4 YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 24% 5 YEARS GROWTH %
5 Years Target Revenue & New Hotels New Hotels Target Revenue 50 £ 3.5 Hotels Million
CONTACT EIGHT CONTINENTS HOTELS & RESORTS - UK & EUROPE 58, Snellsdale Road, Rugby, Warwickshire - CV23 0GN - United Kingdom www.eightcontinents.co.uk info.europe@eightcontinents.co.uk EIGHT CONTINENTS HOTELS & RESORTS - INDIA & ASIA 3456. Sector - 35 D, Chandigarh (U.T) - Pin Code - 160035 - India www.eightcontinents.co.in Info.asia@eightcontinents.co.uk EIGHT CONTINENTS HOTELS & RESORTS - USA & CANADA 315 auto park drive Middletown Delaware – 19709 United States www.eightcontinentshotels.com info.america@eightcontinents.co.uk
Thank You Do you want to work with us? www.eightcontinents.co.uk inf0@eightcontinents.co.uk +44 (0) 7487248004
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