PRESENTATION TO THE PORTFOLIO COMMITTEE ON HOME AFFAIRS - 14 MARCH 2017 - Parliamentary ...
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Outline of the Presentation • Aim of Presentation • Vision, Mission, Mandate and Values • DHA contribution to MTSF 2014 to 2019 • Linkage between Medium Term Strategic Framework, Ministerial Priorities and Annual Performance Plan (APP) 2017/18 Targets • DHA End State Vision, Key Policy and Strategic Developments and Strategic Responses to Challenges • Overview of Organisational Performance for 2015/16 • Overview of 2016/17 vs 2017/18 Targets • Summary of 2017/18 Annual Performance Plan Targets per Branch • Indicators and Targets for MTEF (Detailed Breakdown) • Budget Overview 2017 to 2020
Aim of the Presentation To present the Portfolio Committee on Home Affairs with the: • Annual Performance Plan (APP) for the 2017/18 financial year; and • Budgetary information for the 2017 to 2020 MTEF. And For the Portfolio Committee to provide guidance and support to assist the DHA in achieving its strategic agenda.
VISION, MISSION, MANDATE AND VALUES VALUES MISSION • The efficient determination and Value Statement safeguarding of the identity and status The Department of Home Affairs is committed of citizens and the management of to being: immigration to ensure security, • People-centred and caring; promote development and fulfill our • Patriotic; international obligations. • Professional and having integrity; • Corruption free and ethical; VISION • Efficient and innovative; MANDATE • Disciplined and security conscious. • A safe, secure South Africa where all of its people are proud of, and value, their • Custodian, protector and verifier of the identity and identity and citizenship. status of citizens and permanent residents in South Africa (including issuing traveling documents that are recognised by other countries). • Controls, regulates and facilitates immigration and the movement of persons through ports of entry. It also services foreign missions; enforces the Immigration Act; and determines the status of asylum seekers and refugees in accordance with international obligations.
DHA Contribution to MTSF 2014 to 2019 Contribution to National Development Plan (NDP) A major focus of the NDP is to confront the triple challenge of poverty, inequality and unemployment by achieving higher growth rates. • A priority for the DHA is to facilitate the acquisition of the critical skills needed for economic growth and to build our own skills base. • The NDP draws on international experience in pointing out that the strategy will succeed if it is led by a capable state staffed by professionals; where trust is engendered by social stability improved services and reduced corruption; and the mass of citizens feel part of the plan and economic development. • The DHA could play a key role in enabling regional development by working with SADC countries to establish efficient, secure and managed migration. • The inclusion of all citizens in democracy and development is enabled by providing them with a status and an identity thus access to rights and services. • The modernisation programme of the DHA can reduce fraud and the cost of doing business by enabling e-government and this will attract more investment.
MTSF Priorities & DHA Commitments in support of MTSF 2014 to 2019 DHA Contribution to 14 DHA Commitments in support of MTSF outcomes Government Outcomes • BMA established and operational in 2017/18 • Integrated Border Management Strategy developed and implemented to defend, protect, secure and ensure well- managed borders by 2018/19 3. All people in South Africa • 74% or 810 000 of all births captured within 30 days by are and feel safe 2018/19 • National Identity System (NIS) operational by 2019/20 • 100% of all designated ports of entry equipped with biometric systems by 2018/19 • Immigration and Refugees Bills submitted to Parliament for approval by 2018/19
MTSF Priorities & DHA Commitments in support of MTSF 2014 to 2019 (Cont) 4. Decent employment • 3 DHA Premium Visa & Permit Service Centres for through inclusive economic Corporate Account clients and their families opened growth • 85% of critical skills visas adjudicated within 4 weeks for applications processed within the RSA 12. An efficient, effective and development oriented • Establishment of the DHA Contact Centre (2015/16) public service • No DHA commitment in MTSF 13. Social protection and • DHA contributes through enabling documents (citizens, (14) Social cohesion and vulnerable groups, refugees) and access to systems (e.g. nation building DSD)
LINKAGE BETWEEN: • MEDIUM TERM STRATEGIC FRAMEWORK (MTSF), • MINISTERIAL PRIORITIES 2014 TO 2019 & • ANNUAL PERFORMANCE PLAN TARGETS (2017/18)
Outcome 3: All people in SA are and feel safe MTSF MTSF Target Ministerial Priority DHA Target 2017/18 Sub-outcome SA’s borders Border Management Establish an • BMA Road Map approved effectively Authority (BMA) established effective BMA by Minister defended, and operational in 2017/18 protected, Integrated Border Establish an • Implementation of secured and well- Management Strategy to effective BMA Integrated Border managed defend, protect, secure and Management Strategy ensure well-managed borders monitored by BMA (Action developed and fully Plans of various organs of implemented by 2018/19 state) Immigration and Refugees Bills Comprehensive • Immigration and Refugees submitted to Parliament by review of Bills approved by Minister 2018/19 Immigration Policy for submission to Cabinet Identity of all 74% or 810 000 of all births Complete the • 750 000 births registered persons in SA captured within 30 days by Modernisation within 30 calendar days of known and 2018/19 Programme birth secured
Outcome 3: All people in SA are and feel safe (Cont) MTSF Sub- MTSF Ministerial DHA Target 2017/18 outcome Priority Identity of National Identity Complete the • Citizenship and Amendment processes developed all persons System (NIS) Modernisation onto live capture (automated) in SA operational (2019/20) Programme • Impact analysis report signed off by DDG:CS and known and DDG:IMS (Automated Fingerprint Identification secured System (AFIS)) • Mobile solution for live capture piloted in 9 offices • EMCS (full biometric scope) piloted at one port of entry • Draft White Paper for the repositioning of the DHA submitted to Minister for approval (including Digital Strategy for DHA) 100% of all designated Complete the • EMCS (full biometric scope) piloted at one port of ports of entry equipped Modernisation entry with biometric systems Programme • Bid documentation issued and evaluated; and capable of processing submitted to National Treasury to obtain TA II 100% of travellers (for Upgrade key approval (Public-private partnership (PPP) for ports equipped with ports of entry improving infrastructure at ports of entry) EMCS) by 2018/19 (6)
Outcome 4: Decent employment through inclusive economic growth Sub-outcome MTSF Ministerial Priority DHA Target 2017/18 The elimination of 3 DHA Premium Visa & Permit Comprehensive • 80% of critical skills visas unnecessary Service Centres for Corporate review of adjudicated within 4 burdens and lower Account clients and their Immigration Policy weeks for applications price increase for families opened by 2018/19 processed within the RSA key inputs and wage goods fosters 85% of critical skills visas investment and adjudicated within 4 weeks for economic growth applications processed within the RSA by 2018/19
Outcome 12: An efficient, effective and development oriented public service Sub-outcome MTSF Ministerial Priority DHA Target 2017/18 Increased Improved feedback Improved client • 300 managers (junior, responsiveness of opportunities for citizens experience through middle and senior) trained public servants and and other service users leadership in leadership and accountability to (DHA contact centre (Moetapele) management development citizens solution implemented programmes to improve (2015/16) performance and professionalisation
DHA End State Vision, Policy and Strategic Developments and Strategic Responses to Challenges
DHA End State Vision The management of the DHA has developed a vision for Home Affairs which they believe will transform all the elements of the organisation - people, processes and organisation and funding models. A new sustainable model of Home Affairs must ensure that: • The DHA will manage a national identity system that will be a the heart of security, service delivery and an efficient state. • Immigration is used strategically and securely to achieve national and regional goals; and the documentation and legitimate visitors are facilitated rapidly. • Patriotic, professional and humane officials can adequately protect the security and integrity of its people, systems, services and infrastructure. • The status of asylum seekers is securely, humanely and efficiently determined; and refugees are assisted in a coordinated way by the state and NGOs. • A model is found that ensures the sustainable funding of Home Affairs with a net gain to the fiscus through reduced corruption and increased efficiency.
Policy and Strategic Developments Focus Area Initiatives Establishment of the • The BMA will be established in an incremental manner with effect from BMA 2017/18 onwards. • The focus for 2017/18 will be on: Finalisation of the BMA legislation, the launch of the BMA and approval of the Blue Print and Road Map for the operationalisation of the BMA. The BMA will champion the implementation of an Integrated Border Management Strategy that will have responsibilities for many organs of state across all spheres of government. Repositioning of • The DHA is being re-imagined as a modern, digital, secure custodian of DHA as a modern national identity, responding to the present and future needs and and highly secure circumstances and run by professionals, operating in a highly secure department environment to protect the precious records of the lives of our people. • The focus for 2017/18 will be on the development of a White Paper to be submitted to Cabinet.
Policy and Strategic Developments (Cont) Focus Area Initiatives Early Birth • The DHA and Department of Planning, Monitoring and Evaluation (DPME) will Registration jointly evaluate the birth registration process starting in the 2016/17 financial year to identify strengths and weaknesses in the adopted birth registration strategies. The effectiveness of birth registration processes, systems and strategies will be evaluated by researchers nationally. • The evaluation study will inform policy and strategy and enable resources to be used effectively and will build the capacity of the DHA to conduct future evaluations. • The focus in 2017/18 will be on registering a minimum of 750 000 births and the development of a strategy to optimise the registration of birth based on the results from the birth evaluation study.
Policy and Strategic Developments (Cont) Focus Area Initiatives Moetapele • The Moetapele (leadership) initiative was launched in May 2015, which challenges Initiative staff to be client-centred and innovative in the front and back office to improve service delivery and the client experience. • Moetapele has a strong focus on leadership development and intensive leadership workshops were conducted for office managers in all 9 provinces supported by the implementation of operations tools to improve management practices in the front and back office (2016/17). • Other gains which have been recorded: 38 frontline offices and interventions at head office in areas such as immigration services, human resource management and development and counter-corruption and security services. Marabastad Renovation project (infrastructure improvements, operations management practices and process / system improvements). • The focus for 2017/18 will be on: Births, marriages and deaths (BMD) back office processes (head office). Frontline offices not modernised as yet in respect of BMD. Head office business units such as Legal Services
Policy and Strategic Developments (Cont) Focus Area Initiatives Good Governance • The DHA will build on the improved audit outcome for the 2015/16 financial and Administration year and significant improvement in organisational performance since 2012. • Emphasis will be placed on ensuring: Necessary controls, processes and systems are improved on; Establishing of sound leadership and management practices; Adequate delegation of powers; Building a strong monitoring and evaluation function and a programme office supported by reliable management information; and Ensuring a conducive working environment for clients and staff.
Policy and Strategic Developments (Cont) Focus Area Initiatives White Paper on • The launch of the Green Paper on International Migration for public International consultation took place on 30 June 2016. Migration • Key engagements took place in the 2016/17 financial year with the White Paper to be submitted to Cabinet by March 2017 and making recommendations in the following areas: Management of admissions and departures; Residency and naturalisation; International migrants with skills and capital; Ties with South African expatriates; Asylum seekers and refugees; and the Integration process for international migrants. • The focus in 2017/18 will be on the drafting of Immigration and Refugees Bills for submission to Cabinet.
Critical Challenges and Strategic Responses DHA Challenges Strategic Responses (Past and Future) Effective and efficient management • Develop and implement new policy and legislation (e.g. Zimbabwean and of the asylum seeker and refugee Lesotho dispensations, Policy on International Migration); environment. • Partner and share responsibilities with key stakeholders (“Whole-of- Government” and “Whole-of- Society” approach); • Strengthen capacity of Refugee Appeal Board (RAB) and Standing Committee on Refugee Affairs (SCRA); and • Use of public-private partnerships (PPP). Overhaul of the border • Establish a Border Management Authority; management environment and • Infrastructure development at ports of entry; provision of acceptable port • Use of public-private partnerships; infrastructure. • On-going capacitation of the inspectorate function; and • Focused attention on law enforcement operations. Historical under-funding and • Developing and advocating a business case to reposition the DHA, including resourcing of the DHA. new funding, operational and organisational models; • Strengthen and expand partnerships (PPP with banks); and • Improve governance and financial management practices. Dependency on the Departments • Find strategic way around vested interests, such as campaigning robustly using of Public Works and SITA for clear evidence of consequences of poor service (obtain exemption from SITA timeous service delivery. for networks)
Critical Challenges and Strategic Responses (Cont) DHA Challenges Strategic Responses (Past and Future) Non-integration of IT systems across the • Invest in the modernisation of the DHA in terms of capacity to drive DHA. the process: specialists and programme office. • Build a security system to protect the DHA. This will include process and system security such as the design and implementation of a national identity system with biometric capability; as well as cadre formation, vetting, counter intelligence and cyber security. Lack of efficient records management in • Phased digitisation of records through partnerships with appropriate support of key services to clients. organisations (e.g. StatsSA) Lack of capacity in critical support areas • Phased restructuring of staff according to a plan (proposed by such as Legal Services, Risk Management, consulting firm) so as to increase the proportion of specialists; and Information Services, Counter Corruption • Priorisation of vacant and funded posts. and Security Services & Financial Management. Fight against unlawful activities. • Shift resources and start building security systems around high-risk areas and processes; and • Continue with programmes to combat fraud and corruption. Ensuring staff are appropriately trained, • The professionalisation of the DHA through developing officials that are professional and caring with the required ethical, patriotic and professional. leadership and management capabilities. • Training programmes and the development of leadership and management capabilities will be a key success factor.
OVERVIEW OF ORGANISATIONAL PERFORMANCE FOR 2015/16
Overview of Organisational Performance – 2015/16 • The Department had a total of 36 targets planned for 2015/16 financial year. A total of 29 targets were achieved representing 81% achievement rate, 7 (19%) targets were not achieved. • Significant improvement in organisational performance has been realised over the last 3 financial years
Overview of Organisational Performance – 2015/16 (Cont) The main reasons for the improvement in organisational performance over the last 3 financial years can be attributed to: Improved governance, planning, implementation and monitoring practices: Cascading of the DHA strategy throughout the organisation. Planning is focused on those critical priorities which will ensure maximum impact. Development of clear planning and M&E guidelines, tools and capacity building in this regard. Improved governance practices such as the formation of a Key Performance Indicator Panel to quality assure technical indicator description sheets, compliance with prescripts such as SMART(E)(F) - (Specific, Measurable, Achievable, Relevant, Timeous, Evidence based and Funded) principles, and improved design of reporting templates upfront. Increasing realisation of the importance of integrated planning to identify and address key dependencies and risks. One-on-one feedback / consultation sessions with branches on performance information / bottom up approach to planning. Intensified monitoring of progress in achieving targets.
Overview of Organisational Performance – 2015/16 (Cont) The main reasons for the improvement in organisational performance over the last 3 financial years can be attributed to: Improved internal controls around management practices. The participation of Internal Audit in the strategic management process. Improved governance arrangement, e.g. Audit Action Plan and Quarterly Reviews. Application of lessons learned from audits in previous financial years. Improved analysis of past and current departmental and branch performance to inform institutional planning
OVERVIEW OF TARGETS – 2016/17 VS 2017/18
Number of Targets per Programme for 2017/18 Programme 2016/17 2017/18 No of Targets No of Targets 1. Administration 19 13 2. Services to Citizens 5 5 3. Immigration Services (including 8 10 BMA) 32 28 Total
OVERVIEW OF TARGETS – 2016/17 VS 2017/18 BRANCH New Targets for 2017/18 Changes to 2016/17 Targets IMS • 100 law enforcement operations / • Feasibility report submitted to inspections conducted to ensure National Treasury for TA I approval compliance with immigration and (RROs) – responsibility moved from departmental legislation Finance to Immigration Services • Target on Premium Visa and Permit Centres achieved in 2016/17 BMA • Bid documentation issued and evaluated • NA to obtain TA II approval from Treasury (PPP for ports of entry) – responsibility moved from Finance to BMA CS • Strategy for “Discontinuation of the Green • IDs (1st & 2nd issue) moved to DHA Barcoded Identity Document” approved Ops Plan for 2017/18 by Minister • Mobile solution for live capture piloted in 9 offices
OVERVIEW OF TARGETS – 2016/17 VS 2017/18 BRANCH New Targets for 2017/18 Changes to 2016/17 Targets IS • Automation of Amendments and • EMCS (full biometric scope) piloted at one Citizenship port of entry (roll over from 2016/17) • Impact analysis report signed off by DDG:CS and DDG:IMS (Automated Fingerprint Identification System (AFIS)) HRM&D • 70% of employees charged with • NA misconduct found guilty in finalised misconduct cases IPS • NA • Compliance targets on Annual Report, Quarterly Reports moved to DHA Ops Plan for 2017/18 (as per DPME recommendation) FIN&SCM • NA • Compliance targets on Annual Financial Statements and In Year Monitoring Reports moved to DHA Ops Plan (as per DPME recommendation) CCSS • No changes • NA COMMS • No changes • NA
SUMMARY OF 2017/18 TARGETS PER BRANCH
Summary of 2017/18 Targets BRANCH DETAILS IMS 1. 100 law enforcement operations / inspections conducted to ensure compliance with immigration and departmental legislation 2. Immigration and Refugees Bills approved by Minister for submission to Cabinet 3. 5 ports of entry and 1 refugee reception office with either improved residential or office accommodation or both 4. 85% of permanent residence applications adjudicated within 8 months for applications collected within the RSA (specific sections) 5. 90% of business & general work visas adjudicated within 8 weeks for applications collected within the RSA 6. 80% of critical skills visas adjudicated within 4 weeks for applications collected within the RSA 7. Feasibility report submitted to National Treasury for TA I approval (Refugee Reception Offices)
Summary of 2017/18 Targets (Cont) BRANCH DETAILS BMA 1. BMA Road Map approved by Minister 2. Implementation of Integrated Border Management Strategy monitored by BMA (Action Plans of various organs of state) 3. Bid documentation issued and evaluated; and submitted to National Treasury to obtain TA II approval from Treasury (PPP for 6 ports of entry) CS 1. 750 000 births registered within 30 calendar days 2. 3 million smart ID cards issued 3. 90% of passports (live capture) issued within 13 working days 4. Strategy for “Discontinuation of the Green Barcoded Identity Document” approved by Minister 5. Mobile solution for live capture piloted in 9 offices IS 1. Citizenship and Amendment processes developed onto live capture 2. Impact analysis report signed off by DDG:CS and DDG:IMS (Automated Fingerprint Identification System (AFIS)) 3. EMCS (full biometric scope) piloted at one port of entry
Summary of 2017/18 Targets (Cont) BRANCH DETAILS HRM&D 1. 300 managers (junior, middle and senior) trained in leadership and management development programmes to improve performance and professionalisation 2. 70% of employees charged with misconduct found guilty in finalised misconduct cases 3. Vacancy rate maintained at 10% or below IPS 1. Draft White Paper for repositioning of the DHA submitted to Minister for approval CCSS 1. 20 awareness initiatives on ethics, fraud prevention and counter corruption conducted 2. 66% of reported cases investigated and finalised within 90 working days 3. 2 detection reviews / security evaluations on processes conducted to identify possible vulnerabilities to fraud, corruption and security breaches in business processes 4. 80 Threat and Risk Assessments (TRAs) conducted in accordance with the requirements of MISS and / or MPSS 5. 572 vetting files finalised and referred to State Security Agency (SSA) for evaluation
Summary of 2017/18 Targets (Cont) BRANCH DETAILS COMMS 1. Communication strategy and action plan implemented with a focus on: • Corporate Communication Services • Media Relations • Public Awareness Engagements (4 Publications of Ikhaya internal newsletter, 28 media engagements, 6 Ministerial Izimbizo, and Budget Vote Communication event, 11 Publications of Ministerial Home Affairs Today, 8 Notes from the DG’s desk and 2 Campaigns)
INDICATORS AND TARGETS FOR THE MTEF IMMIGRATION SERVICES & BORDER MANAGEMENT AUTHORITY
Strategic Objective: Movement of persons in and out of the country managed according to a risk based approach Indicator for 2017/18 Estimated Target Target Target Performance 17/18 18/19 19/20 2016/17 Ministerial approval for BMA BMA Bill introduced BMA Road BMA BMA Road Map (2017/18) into Parliament Map operational operational approved by according to according to Phased operationalisation of BMA Blue Print Minister BMA Road BMA Road BMA as per approved BMA Road prepared Map Map Map (2018/19 & 2019/20) Quarterly Targets for 2017/18 Q1 1st Draft of BMA Road Map approved by BMA Project Manager Q2 1st Draft of BMA Road Map presented at EXCO and MMM Q3 2nd Draft of BMA Road Map presented at EXCO and MMM Q4 Final draft of Road Map submitted to Minister for approval
Strategic Objective: Movement of persons in and out of the country managed according to a risk based approach Indicator for Estimated Target Target Target 2017/18 Performance 17/18 18/19 19/20 2016/17 Monitoring of Integrated Border Implementation of Implementation of Implementation of phased Management Integrated Border Integrated Border Integrated Border implementation of Strategy (Over- Management Management Management Strategy Integrated Border arching strategy) Strategy monitored Strategy monitored monitored by BMA Management approved by by BMA (Action by BMA (Action (Action Plans of Strategy by BMA Minister Plans of various Plans of various various organs of organs of state) organs of state) state) Quarterly Targets for 2017/18 Q1 Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister Q2 Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister Q3 Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister Q4 Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister
Strategic Objective: Good governance and administration Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Compliance with Treasury Feasibility study Bid documentation TA III approval Monitoring of the Regulations in respect of undertaken and issued and obtained prior implementation of entering into a PPP (2017/18 evaluated; and to concluding the PPP agreement TA I request and 2018/19) submitted to PPP and performances submitted to National Treasury agreements under the PPP Monitoring of PPP National Treasury for TA II approval agreement Implementation (2019/20) Quarterly Targets for 2017/18 Q1 Request for Proposal (RfP) documentation and evaluation criteria developed and signed off by DG Q2 Request for Proposal issued Q3 Preferred bidder recommended to National Treasury Q4 Request for TA II approval submitted to National Treasury
Strategic Objective: Movement of persons in and out of the country managed according to a risk based approach Indicator for 2017/18 Estimated Target Target Target Performance 17/18 18/19 19/20 2016/17 Number of law enforcement New PI 100 100 100 operations / inspections conducted to ensure compliance with immigration and departmental legislation Quarterly Targets for 2017/18 Q1 25 Q2 25 Q3 25 Q4 25
Strategic Objective: Movement of persons in and out of the country managed according to a risk based approach Indicator Estimated Annual Target Annual Target Annual Target Performance 17/18 18/19 19/20 2016/17 Ministerial approval of White Paper on Immigration and Immigration New legislation Immigration and Refugees International Refugees Bills and Refugees implemented Bills for submission to Migration approved by Bills submitted Cabinet (2017/18) submitted to Minister for to Parliament Cabinet for submission to for approval Immigration and Refugee approval Cabinet Bills submitted to Parliament for approval (2018/19) New legislation implemented (2019/20)
Quarterly Targets for 2017/18 Q1 Outline and structure of the Immigration Amendment Act submitted to Minister for approval Outline and structure of the Refugees Amendment Act submitted to Minister for approval Q2 Immigration Amendment Bill drafted Refugees Amendment Bill drafted Q3 Immigration Amendment Bill submitted to EXCO for recommendation to the Minister Refugees Amendment Bill to EXCO for recommendation to the Minister Q4 Immigration Amendment Bill submitted to Minister for approval Refugees Amendment Bill to Minister for approval
Strategic Objective: Strategic Objective: Movement of persons in and out of the country managed according to a risk based approach Indicator Estimated Annual Annual Annual Performance Target Target Target 2016/17 17/18 18/19 19/20 Number of ports of entry and refugee 15 6 10 - reception offices with either improved (Transfer to residential or office accommodation or BMA) both. Quarterly Targets for 2017/18 Q1 Implementation plan approved by DDG: IMS Q2 Infrastructure improved at 1 ports of entry Q3 Infrastructure improved at 2 ports of entry Q4 Infrastructure improved at 2 ports of entry and 1 refugee reception office
Strategic Objective: Enabling documents issued to foreigners efficiently and securely Indicator Estimated Annual Annual Annual Performance Target Target Target 2016/17 17/18 18/19 19/20 Percentage (%) of Permanent Residence 85% 85% 85% 85% applications adjudicated within 8 months for applications collected within the RSA (Above applications refer to: critical skills (s27b), general work (s26a) and business (s27c) only) Quarterly Targets for 2017/18 Q1 85% Q2 85% Q3 85% Q4 85%
Strategic Objective: Enabling documents issued to foreigners efficiently and securely Indicator Estimated Annual Target Annual Target Annual Target Performance 17/18 18/19 19/20 2016/17 Percentage (%) of Business and 80% 90% 95% 95% General Work Visas adjudicated within 8 weeks for applications processed within the RSA Quarterly Targets for 2017/18 Q1 90% Q2 90% Q3 90% Q4 90%
Strategic Objective: Enabling documents issued to foreigners efficiently and securely Indicator Estimated Annual Target Annual Target Annual Target Performance 17/18 18/19 19/20 2016/17 Percentage (%) of Critical 75% 80% 85% 85% Skills visas adjudicated within 4 weeks for applications processed within the RSA Quarterly Targets for 2017/18 Q1 80% Q2 80% Q3 80% Q4 80%
Strategic Objective: Good governance and administration Indicator Projected Baseline by 31 Annual Target Annual Target Annual Target Mar 2017 17/18 18/19 19/20 Compliance Feasibility study, including Feasibility report Bid issued and TA III obtained with Treasury financial model, for building submitted to evaluated to prior to National obtain TA II concluding PPP Regulation 16 asylum processing centres Treasury for TA I approval from agreements completed and submitted to approval National Minister for approval Treasury Quarterly Targets for 2017/18 Q1 Scope of engagement of Transaction Advisor approved by DG Q2 Option analysis performed by service provider and report submitted to DG Q3 Affordability, risk transfer and value for money analysis demonstrated by Transaction Advisor and report submitted to DG Q4 Feasibility report for TA I approval submitted to National Treasury
CIVIC SERVICES
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and status Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Number of births 745 000 750 000 810 000 810 000 registered within 30 calendar days Quarterly Targets for 2017/18 Q1 192 825 Q2 190 564 (accumulative total of 383 389) Q3 170 106 (accumulative total of 553 495) Q4 196 505 (accumulative total of 750 000)
2015/16 Births Target versus Actual Achievement Province Provincial Target Actual Balance of Total 31 to 60 days on Total Achievement births 31-60 (a+b) holidays & (a+b+c) (a) days that weekends occurred during (c ) normal working days (b) Eastern Cape 94 725 83 959 4 193 88 152 5 734 93 886 Free State 45 517 41 902 1 081 42 983 1 462 44 445 Gauteng 174 084 163 236 6 330 169 566 8 578 178 144 Kwa-Zulu Natal 127 708 119 961 11 758 131 719 14 805 146 524 Limpopo 94 767 92 514 6 098 98 612 7 707 106 319 Mpumalanga 57 173 55 712 3 591 59 303 4 878 64 181 Northern Cape 22 987 21 136 440 21 576 916 22 492 North West 47 262 45 179 1 511 46 690 3 225 49 915 Western Cape 85 777 79 887 4 375 84 262 4 314 88 576 Head Office 0 279 0 279 0 279 Total 750 000 703 765 39 377 743 142 51 619 794 761 According to Statistics South Africa, the number of birth occurrences for 2015 totalled 943 802 (Recorded Live Births 2013-2015, 27 October 2016)
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and status Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Number of smart ID cards 2 200 000 3 million 5 million 8 million issued to citizens 16 years of age and above Quarterly Targets for 2017/18 Q1 810 000 Q2 750 000 (accumulative total of 1 560 000) Q3 690 000 (accumulative total of 2 250 000) Q4 750 000 (accumulative total of 3 million)
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and status Indicator Projected Baseline Annual Target Annual Target Annual Target by 31 Mar 2017 17/18 18/19 19/20 Percentage (%) of machine 90% 90% 90% 90% readable passports (new live capture system) issued within 13 working days for applications collected and processed within the RSA Quarterly Targets for 2017/18 Q1 90% Q2 90% Q3 90% Q4 90%
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and status Indicator Projected Annual Target Annual Target Annual Target Baseline by 17/18 18/19 19/20 31 Mar 2017 Ministerial approval New PI Strategy for Strategy for Strategy for for “Strategy for “Discontinuation of “Discontinuation of the “Discontinuation of the Discontinuation of the Green Barcoded Green Barcoded Green Barcoded the Green Barcoded Identity Document” Identity Document” Identity Document” Identity Document” approved by Minister implemented implemented (phased approach) (phased approach) Quarterly Targets for 2017/18 Q1 Feasibility study on the current green barcoded identity document environment conducted Q2 Strategy approved by DDG: CS Q3 Strategy presented to EXCO and Minister’s Management Meeting (internal stakeholders) and SABRIC, JCPS and G&A clusters (external stakeholders) Q4 Strategy approved by Minister
Strategic Objective: An integrated and digitised National Identity System (NIS) that is secured and contains biometric details of every person recorded on the system Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Pilot for mobile solution New PI Mobile solution Mobile solution Mobile solution conducted in 9 offices (2017/18) for live capture rolled out to 190 rolled out to 200 piloted in 9 offices offices Number of offices with mobile offices solution (2018/19 and 2019/20) Quarterly Targets for 2017/18 Q1 Service provider appointed Customised business requirement specifications for software signed off by DDG: CS Q2 Technical specifications signed off by DDG: IS Q3 Mobile live capture solution developed Q4 Mobile solution for live capture piloted in 9 offices
INFORMATION SERVICES
Strategic Objective: An integrated and digitised National Identity System (NIS) that is secured and contains biometric details of every person recorded on the system Indicator Projected Baseline Annual Target Annual Target Annual Target by 31 Mar 2017 17/18 18/19 19/20 Automation of BMD processes Citizenship and Asylum Seeker NIS operational Citizenship and developed onto live Amendment Management Amendment processes capture processes process (2017/18) developed onto developed Refugee Smart ID live capture onto live Automation of Asylum cards and passports capture Seeker Management developed and processes (2018/19) tested NIS developed NIS development End-to-end e-Permit completed (2018/19) system developed (prototype) NIS operational (single view of client) (2019/20)
Quarterly Targets for 2017/18 Q1 N/A Q2 Business requirement specifications for Citizenship and Amendments approved by DDG: CS Q3 Technical specifications for Citizenship and Amendments approved by DDG: IS Q4 Citizenship and Amendment module developed
Strategic Objective: An integrated and digitised National Identity System (NIS) that is secured and contains biometric details of every person recorded on the system Indicator Projected Annual Target Annual Annual Baseline by 31 17/18 Target Target Mar 2017 18/19 19/20 AFIS configuration completed AFIS closed tender Impact analysis AFIS Iris (hardware and software) (2017/18) advertised report signed off by upgraded recognition DDG:CS and capability Facial AFIS upgraded (2018/19) DDG:IMS functional recognition (Automated capability AFIS recognition capabilities Fingerprint functional (2018/19 and 2019/20) Identification functional System (AFIS)) Quarterly Targets for 2017/18 Q1 NA Q2 Service provider appointed Q3 NA Q4 Impact analysis report signed off by DDG: Cs and DDG: IMS
Strategic Objective: Ensure that systems are in place to enable the capturing of biometric data of all travellers who enter or exit SA legally Indicator Projected Annual Annual Target Annual Target Baseline by 31 Target 18/19 19/20 Mar 2017 17/18 Full biometric scope piloted at Business EMCS (full EMCS (full Rollout of one port of entry as per signed requirement biometric biometrics Trusted business requirements (2017/18) specifications scope) piloted solution) rolled Traveller approved by at one port of out to all ports programme to Number of ports with biometric DDG: IMS entry with EMCS (72 selected ports functionality as per signed in total) of entry business requirements (2018/19) Trusted Trusted Traveller prototype Traveller developed (2018/19) programme developed Number of ports with Trusted (prototype) Traveller programme (2019/20
Quarterly Targets for 2017/18 Q1 Technical specifications approved by DDG: IS Q2 N/A (Development to commence) Q3 EMCS (full biometric scope) developed Q4 Biometric functionality piloted at Skilpadshek
HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT
Strategic Objective: Secure, effective, efficient and accessible service delivery to citizens and immigrants Indicator Projected Annual Annual Annual Baseline by 31 Target Target Target Mar 2017 17/18 18/19 19/20 Number of managers (junior, middle and senior) 300 300 300 300 trained in leadership and management development programmes to improve performance and professionalisation Quarterly Targets for 2017/18 Q1 75 Q2 90 Q3 75 Q4 60
Strategic Objective: Good governance and administration Indicator Projected Baseline Annual Target Annual Target Annual Target by 31 Mar 2017 17/18 18/19 19/20 Vacancy rate 1.7% (Jan 2017) Vacancy rate Vacancy rate Vacancy rate maintained at a set maintained at maintained at maintained at percentage or lower 10% or below by 10% or below 10% or below by 31 March 2018 by 31 March 31 March 2020 2019 Quarterly Targets for 2017/18 Q1 Vacancy rate maintained at 10% or below Q2 Vacancy rate maintained at 10% or below Q3 Vacancy rate maintained at 10% or below Q4 Vacancy rate maintained at 10% or below
Strategic Objective: Ethical conduct and zero tolerance approach to crime, fraud and corruption Indicator Projected Baseline Annual Annual Annual by 31 Mar 2017 Target Target Target 17/18 18/19 19/20 Percentage of employees charged New PI 70% 70% 70% with misconduct found guilty in finalised misconduct cases Quarterly Targets for 2017/18 Q1 70% Q2 70% Q3 70% Q4 70%
INSTITUTIONAL PLANNING AND SUPPORT
Strategic Objective: Secure, effective, efficient and accessible service delivery to citizens and immigrants Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Phased implementation of Second phase of Draft White DHA Bill Basic elements of business case for repositioning repositioning Paper submitted to new model for Home Affairs as a modern, completed submitted to Cabinet DHA in place as secure department: Minister for defined in the (Business Case approval approved Business Third phase: Draft White Paper for modern, Case submitted to Minister for secure DHA approval (2017/18) submitted to Cabinet for Fourth phase: DHA Bill approval) submitted to Cabinet (2018/19) Fifth phase: Basic elements of new model for DHA in place as defined in the Business Case (2019/20)
Quarterly Targets for 2017/18 Q1 Discussion Paper published on DHA website for internal and external consultation Q2 Consolidated report on inputs from Discussion Paper consultations presented to EXCO Q3 First draft of White Paper submitted to Minister for comment Q4 Final draft of White Paper submitted to Minister for approval
COUNTER CORRUPTION AND SECURITY SERVICES
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption Indicator Projected Baseline by Annual Target Annual Target Annual Target 31 Mar 2017 17/18 18/19 19/20 Number of awareness 20 20 20 20 initiatives on ethics, fraud prevention and counter corruption conducted Quarterly Targets for 2017/18 Q1 5 Q2 5 Q3 5 Q4 5
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Percentage of reported 66% 66% 66% 66% cases investigated and finalised within 90 working days Quarterly Targets for 2017/18 Q1 66% Q2 66% Q3 66% Q4 66%
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption Indicator Projected Annual Annual Annual Baseline by 31 Target Target Target Mar 2017 17/18 18/19 19/20 Number of detection reviews / security evaluations 2 2 2 2 on processes conducted to identify possible vulnerabilities to fraud, corruption and security breaches in business processes Quarterly Targets for 2017/18 Q1 Plan (research and information gathering) approved by DDG:CCSS for first business process to be reviewed Q2 1 review report signed off by DDG: CCSS and submitted to affected business unit for implementation of recommendations Q3 Plan (research and information gathering) and approved by DDG:CCSS for second business process to be reviewed Q4 1 review report signed off by DDG: CCSS and submitted to affected business unit for implementation of recommendations
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption Indicator Projected Baseline Annual Annual Annual by 31 Mar 2017 Target Target Target 17/18 18/19 19/20 Number of Threats and Risk Assessments 80 80 80 80 (TRAs) conducted in accordance with the requirements of Minimum Information- (MISS) and / or Physical Security Standards (MPSS) Quarterly Targets for 2017/18 Q1 20 Q2 20 Q3 20 Q4 20
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption Indicator Projected Annual Target Annual Target Annual Target Baseline by 31 17/18 18/19 19/20 Mar 2017 Number of vetting files finalised 572 572 572 572 and referred to State Security Agency (SSA) for evaluation Quarterly Targets for 2017/18 Q1 156 Q2 156 Q3 130 Q4 130
COMMUNICATION SERVICES
Strategic Objective: Collaboration with stakeholders in support of enhanced service delivery and core business objective Indicator Projected Baseline by 31 Annual Target Annual Target Annual Target Mar 2017 17/18 18/19 19/20 Compliance • 4 Publications of Communication Communication Communication with set Ikhaya internal strategy and action strategy and action strategy and action number of newsletter, plan implemented plan implemented plan implemented interventions with a focus on: with a focus on: with a focus on: • 12 media implemented in engagements, •Corporate •Corporate •Corporate support of Communication Communication Communication communication • 6 Ministerial Izimbizo, Services Services Services strategy and • Budget Vote action plan •Media Relations •Media Relations •Media Relations Communication event, •Public Awareness •Public Awareness •Public Awareness • 11 Publication of Engagements Engagements Engagements Ministerial Home Affairs Today and • 2 Campaigns
Quarterly Targets for 2017/18 Q1 1 Publication of Ikhaya internal newsletter, 7 Media engagements, 1 Ministerial Imbizo, 1 Budget Vote Communication event,3 Ministerial Home Affairs Today, 2 Notes from the DG’s desk and 1 Campaign Q2 1 Publication of Ikhaya internal newsletter, 7 Media engagements, 2 Ministerial Izimbizo, 3 Ministerial Home Affairs Today, 2 Notes from the DG’s desk Q3 1 Publication of Ikhaya internal newsletter, 7 Media engagements, 2 Ministerial Izimbizo, 3 Ministerial Home Affairs Today, 2 Notes from the DG’s desk and 1 Campaign Q4 1 Publication of Ikhaya internal newsletter, 7 Media engagements, 1 Ministerial Imbizo, 2 Ministerial Home Affairs Today, 2 Notes from the DG’s desk.
MEDIUM TERM EXPENDITURE FRAMEWORK (MTEF) 2016 to 2019
Structure of Budget Overview – Per Programme 2016/17 2017/18 2018/19 2019/20 Adjusted Medium Term Expenditure Allocations Programmes Appropriation R'000 R'000 R'000 R'000 Administration 2 387 819 2 259 495 2 349 381 2 519 089 Citizen Affairs 4 725 520 3 574 710 4 182 592 3 798 602 Immigration Affairs 1 042 466 1 221 334 1 284 052 1 329 426 Total for Programmes 8 155 805 7 055 539 7 816 025 7 647 117 Less: Earmarked Funds WAIO 436 925 518 915 549 012 579 757 APP 51 038 51 038 51 038 Border Post 70 000 73 500 77 763 82 118 Property 397 272 414 101 438 119 462 653 DHA only 7 251 608 5 997 985 6 700 093 6 471 551
Structure of Budget Overview – Per Economic Classification 2016/17 2017/18 2018/19 2019/20 Adjusted Economic Classification Medium Term Expenditure Allocations Appropriation R'000 R'000 R'000 R'000 Compensation of employees 3 069 825 3 198 176 3 308 079 3 558 970 Goods and services 3 257 860 2 349 771 2 473 293 2 604 800 Transfers and subsidies 1 817 227 1 446 205 1 969 644 1 414 665 Payments for capital assets 10 893 61 387 65 009 68 682 Total economic 8 155 7 055 7 816 7 647 classification 805 539 025 117
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