Code Yellow - Infrastructure and other internal emergencies - Albany Health Campus WACHS Great Southern Version 1.00
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Code Yellow – Infrastructure and other internal emergencies Albany Health Campus WACHS Great Southern Version 1.00 Healthier country communities through partnership and innovation
Effective: < InsertXXX Effective: Date > Effective: 11 February 2021 Code Yellow – Infrastructure and other internal emergencies Approval Approval These emergency response procedures assign responsibilities, actions and procedures that are implemented at Albany Health Campus following the occurrence of an emergency. These procedures have been formally endorsed by the GS Emergency Management Committee as the Standard Operating Procedure to be followed during an emergency response at Albany Health Campus. Recommended HE05994 Miranda Wootton, A/Program Manager Emergency Management 10/02/2021 Dated Endorsed HE24872 Juan Clark, AHC Operations Manager 11/02/2021 Dated Approved HE70336 Geraldine Ennis PSM, Regional Director 11/02/2021 Dated Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 1 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Table of contents 1. Introduction ........................................................................................................4 1.1 Emergency response ........................................................................4 1.2 Classifying emergencies ...................................................................4 1.2.1 Code Blue and Code Brown .............................................................5 1.2.2 Continuous improvement ..................................................................5 1.3 Business Continuity Plan ..................................................................5 2. Emergency Control Organisation.....................................................................6 2.1 First responder..................................................................................6 2.2 Emergency Response Coordinator (CONM or After hours Bed Manager)...........................................................................................6 2.3 Area Warden.....................................................................................6 2.4 Emergency Response Team ............................................................6 2.5 Communications Officer (Switchboard or Admin Manager or Delegate). .........................................................................................7 2.6 Medical Emergency Response Team ...............................................7 2.7 Scene-specific ECO structure...........................................................7 2.8 Site-wide ECO structure ...................................................................8 3. Documentation and equipment ........................................................................8 3.1 Emergency Control point ..................................................................8 3.2 Area Warden Points..........................................................................9 3.3 Action cards ......................................................................................9 3.4 Albany Health Campus Communications Log ..................................9 3.5 Equipment.........................................................................................9 3.5.1 Identification .....................................................................................9 3.5.2 Equipment checking and maintenance...........................................10 4. Communication................................................................................................10 4.1 Emergency Warning and Information System ................................10 5. Notification .......................................................................................................11 5.2.1 Paging system ................................................................................12 6. Post incident activities ....................................................................................12 7. Code Yellow – Infrastructure and other internal emergencies....................15 1.1. Introduction .....................................................................................15 1.2. Sub-plans........................................................................................15 1.3. Infrastructure damage.....................................................................15 1.4. Essential service disruptions ..........................................................15 1.4.1. Facility system status report ...........................................................16 1.5. ICT downtime procedures...............................................................17 1.6. Hazardous materials .......................................................................17 1.6.1. Hospital Response to a Code Yellow Hazardous Spill ...................17 1.7. Earthquake......................................................................................17 Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 2 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 1.8. Missing Inpatient .............................................................................18 General .....................................................................................................................20 Flood Prevention.....................................................................................................20 Preparation...............................................................................................................21 Flood Warnings .......................................................................................................21 Flood Watch: ...................................................................................................21 Flood Warning: ...............................................................................................21 General .....................................................................................................................22 Other Considerations .............................................................................................22 1.12 Code Yellow - facility system status report template ......................................23 1.9. Code Yellow workarounds ..............................................................29 1.10. Action Cards ...................................................................................30 Action Card 31 First Responder ......................................................................31 Action Card 32 Emergency Response Coordinator .........................................32 Action Card 33 Area Warden ...........................................................................36 Action Card 34 Emergency Response Team Leader ......................................39 Action Card 35 Emergency Response Team Member ....................................41 Action Card 36 Communications Officer..........................................................42 This document can be made available in alternative formats on request for a person with a disability Contact: Operations Manager – Albany Health Campus Directorate: Operations Great Southern EDRMS Record # ED-CO-21-41742 Version: 1.00 Date Published: 11 February 2021 Copyright to this material is vested in the State of Western Australia unless otherwise indicated. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the provisions of the Copyright Act 1968, no part may be reproduced or re-used for any purposes whatsoever without written permission of the State of Western Australia. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 3 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 1. Introduction This procedure outlines the assigned responsibilities, actions and procedures to be undertaken at Albany Health Campus to respond to and manage a potential or actual emergency affecting the facility. 1.1 Emergency response The emergency response is the initial phase following the occurrence of an emergency. This procedure is facility-specific and covers: immediate actions to be taken by the first responder; and Follow-on actions (action cards) to be taken by members of the facility’s Emergency Control Organisation (ECO). Following the implementation of the ERP, the emergency may abate and resolve, or transition into the incident management and/or business continuity phases. 1.2 Classifying emergencies Emergencies in hospitals are categorised into colour codes, as set out in Australian Standard (AS) 4083:2010 – Planning for emergencies – Health care facilities, and AS 3745:2010 – Planning for emergencies in facilities. Code Red Fire / smoke Code Blue Medical emergency Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 4 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Code Purple Bomb threat / substance Code Yellow Infrastructure and other internal emergencies Code Black Personal threat Code Brown External emergency Code Orange Evacuation Additionally, there are two subcategories of code black: Code Black Alpha – infant/child abduction Code Black Bravo – active shooter. Some hospitals may have separate emergency management sub-plans for specific hazards in their community, such as cyclones, bushfires, storm surge, and hazardous materials. As a minimum, one printed copy of these procedures should be available on site, located at the Emergency Control Point (see section 3.1). Additional copies of these procedures may be printed and stored on site where required. 1.2.1 Code Blue and Code Brown Code Blue action cards are not included as part of these ERPs. Resources, information and templates pertaining to Code Blue Medical Emergency Response processes, please refer to the Clinical Escalation of Acute Physiological Deterioration including Medical Emergency Response Policy. Code Brown action cards are not included as part of these ERPs. Please refer to the site’s Code Brown Emergency Response Procedure. 1.2.2 Continuous improvement The ERP should be regularly reviewed, tested and updated based on lessons learned from actual emergencies or drills and exercises. As per Clause 2.2 (d) of AS 3745:2010, the ERP is to be reviewed at least every five years. 1.3 Business Continuity Plan This site’s Business Continuity Plan (BCP) documents the procedures and strategies to be enacted when critical business activities and/or services are disrupted. The BCP aims to restore disrupted services within acceptable pre-identified timeframes as part of the business continuity response phase to an phase to an emergency. Business Continuity is not to be confused with contingency arrangements that are documented in the Code Yellow procedures. Code Yellow procedures deal with the initial emergency response to an infrastructure failure or other internal emergency, and the actions required to protect people and assets. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 5 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 2. Emergency Control Organisation The ECO is a person or a group of trained persons that are responsible for directing and controlling the implementation of the site’s ERPs. The primary role of the ECO is to ensure the safety of the facility’s occupants and protection of assets. Occupant safety always takes precedence over asset protection. 2.1 First responder Although not part of the ECO, the first responder is any staff member who first notices and initiates the response to an emergency. The first responder’s main responsibilities are to maintain safety of the building occupants, and to notify the ECO of the occurrence of an emergency. 2.2 Emergency Response Coordinator (CONM or After hours Bed Manager) The Emergency Response Coordinator (ERC) leads the ECO for the entire site. The ERC has responsibility for commanding and coordinating the site’s emergency response in order to control the emergency. An ERC is rostered for all hours of Albany Health Campus’s operation. In the event of an emergency, the ERC has principal accountability of all patients, staff and visitors within the facility, regardless of their organisational position or tenancy arrangements. In complex emergencies or incidents that requiring ongoing incident or business continuity management, the ERC escalates the management of the emergency to the Hospital Incident Commander (HIC) (Operations Manager) 2.3 Area Warden In each ward, department or area, an Area Warden is to be appointed during all times of operation. In the event of an emergency, the Area Warden has immediate responsibility of all staff within the designated area, regardless of their organisational position or tenancy arrangements The Area Warden is normally the ward’s shift coordinator, nominated delegate, or otherwise senior person designated by the Site Service Manager or senior lead for the site. 2.4 Emergency Response Team The Emergency Response Team (ERT) may be mobilised to respond to an emergency. The ERT carries out front line actions for all emergencies except for Code Blue, at the direction of the ERC. The team consists of the After Hours / Bedflow Nurse Manager (ERT Lead), Security Officer and Orderly. The ERT is led by the ERT Leader (Executive on Call or Delegate). The role of the ERT is to: Attend the scene of a reported emergency within the facility grounds. Provide expert assistance where required. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 6 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Prevent unauthorised people from entering the scene area. Liaise with emergency services personnel when they arrive. Assist staff to evacuate the area if the situation requires it. 2.5 Communications Officer (Switchboard or Admin Manager or Delegate). The Communications Officer may form part of the ECO to facilitate clerical support and record maintenance during an emergency response. The Communications Officer is the single point of contact for any event affecting a facility. In the event of an actual or potential incident, the Communications Officer is responsible for: a) Receiving the initial notification of an actual or potential incident. b) Notifying the ECO of any actual or potential incident. c) Facilitate ERC with clerical and record maintenance activities during an emergency response 2.6 Medical Emergency Response Team The Medical Emergency Response (MER) Team is a defined team of staff that respond to a medical emergency response, as defined by this site’s on site escalation procedure. The size and composition of the MER Team will be dependent on the facility’s staffing profile and rostering. Resources, information and templates pertaining to Code Blue Medical Emergency Response processes, please refer to the Clinical Escalation of Acute Physiological Deterioration including Medical Emergency Response Policy. 2.7 Scene-specific ECO structure The following diagram outlines the ECO governance structure for a scene-specific emergency response. Emergency Response Coordinator (ERC) Communications Officer Emergency Response Team Area Warden Leader Emergency Response Team Staff, patients and (ERT) visitors Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 7 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 2.8 Site-wide ECO structure The following structure outlines the ECO governance structure for a site-wide emergency response. Emergency Response Coordinator (ERC) Emergency Communications Response Team Officer Leader Emergency Response Area Warden Area Warden Area Warden Team (ERT) Staff, patients and Staff, patients and Staff, patients and visitors visitors visitors 3. Documentation and equipment 3.1 Emergency Control point The Emergency Control Point is located at Binalup Meeting Room (opposite staff development). The Emergency Control Point serves as the staging area for the ERC, Communications Officer and the Emergency Response Team. The Emergency Control Point should contain: Ring bound, laminated action cards for the ERC, ERT, and Communications Officer. Radios and charging points for the ERC, ERT and Communications Officer. Tabards for the ERC, ERT and Communications Officer. Tabards should be consistent with requirements in section 3.5.1. Contact list for the wards/departments, DECT numbers, WIP phone numbers, PSTN emergency phone numbers. Map detailing the fire compartments throughout the facility. A laminated table of each ward/department, their primary and secondary stage two and three assembly areas. Chinagraph pencils or other suitable writing instrument. Contact details for emergency services. A hard copy of these Emergency Response Procedures. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 8 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 3.2 Area Warden Points Each area is to have an Area Warden Point. The point should be situated near a Warden Intercommunication Point (WIP) phone and have an Area Warden Pack contained with a box or document holder, ideally mounted and made of Perspex. The Area Warden Pack should contain: Ring bound, laminated action cards for the Area Warden and First Responder Yellow Area Warden emergency vest with Area Warden clearly labelled front and back. Search map – a schematic of the respective area/fire compartment showing all rooms, doors, and exits. This is used to conduct a search of an area during some emergencies (e.g.: fire, bomb threat, evacuation). Chinagraph pencils or other suitable writing instrument. The primary and secondary evacuation routes and assembly areas. Instructions on operating the Warden Intercommunication Point (WIP) phone. An “area evacuated” sign. 3.3 Action cards Action cards have been developed for first responders and each member of the ECO. When an emergency occurs, ECO members are to complete their respective action cards. Following the emergency, the ERC is responsible for collating the action cards and sending them to the Communications Officer for collation, and the ERC for review. The ERC is also responsible for ensuring new action cards are printed and replaced in warden kits and muster points as soon as possible. 3.4 Albany Health Campus Communications Log The Communications Officer is to commence a communications log for following a 55 call to switch. The log should capture key decisions, communication details between key stakeholders, and any other relevant communications as part of the emergency response. Once the emergency response is stood down, the ERC is to review the communications log for accuracy before sending to the AHC Emergency Management Committee for review. Once reviewed, the HSM is to attach the log to action card documentation for that event and electronically save the record. A communication log template is available in Appendix A. 3.5 Equipment ECO members are issued with pieces of equipment to assist them in responding to an emergency. 3.5.1 Identification ECO members are required by clause 5.8 of AS 3745 to identify themselves to allow for easy recognition. This site uses hard hats and tabards. The ECO positions should be identifiable by the following colours, with the position clearly labelled front and back. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 9 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Position Colour of tabard Emergency Response Coordinator White Emergency Response Team Orange Emergency Response Team Leader Orange Communications Officer White Area Warden Yellow 3.5.2 Equipment checking and maintenance ECO members are responsible for checking their emergency equipment at the start of each shift to ensure it is in working order. Following the occurrence of an emergency, ECO members are responsible for refurbishing their equipment in warden kits and muster points. 4. Communication A series of communication systems may be used during an emergency to communicate with key stakeholders. This includes, but is not limited to: 4.1 Emergency Warning and Information System The Emergency Warning and Information System (EWIS) can notify building occupants of emergencies through the use of a series of audible tones. This includes an alert tone (BEEP… BEEP…) and an evacuation tone (WHOOP… WHOOP…). A Public Address (PA) system can also be used to allow the ERC or the emergency services to communicate to the entire facility or selected areas. The EWIS can be operated from the Fire Indicator Panel(s), located at: Ground Floor at security office, The EWIS is only be operated by DFES or the ERC who has been trained in its operation. 4.2 Warden Intercommunication Point phones WIP phones are linked to the EWIS and allow the ERC or emergency services to directly communicate with Area Wardens for respective areas. Each department / ward should have one or more WIP phones located within their vicinity. 4.3 Digital Enhanced Cordless Telecommunications This facility used Digital Enhanced Cordless Telecommunications (DECT) as part of its internal communication system. A number of paging groups have been set up to provide notification messages to predetermined handsets. 4.4 Mobile telephones Mobile telephones are a critical communication platform, and may be used to notify stakeholders on or off site. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 10 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 4.5 Satellite telephones Satellite telephones (sat phones) may serve as a primary notification method in some remote sites or as redundancy when other communication platforms are unavailable. 4.6 Runners Runners are staff members who may be co-opted to relay key pieces of information or instructions. Runners may be used when conventional communication platforms become overwhelmed or unavailable. 4.7 Situation reports A situation report (SITREP) is a short verbal summary of the current situation that can be used to inform decision making and actions required. A SITREP may be simply “all ok” or more detailed about the nature of the emergency and its current or anticipated impact. A SITREP should contain the below fields: Current situation (what has happened, where did it occur, what time) What actions have been undertaken (what has been done) What actions still need to be completed (what needs to be done) Any other issues (anything of interest or noteworthy). 5. Notification There are a number of automatic and manual notification processes used by this facility. More detail on notification is provided in the specific emergency code sections. 5.1 Automatic notification This facility has a fire detection system installed to automatically detect smoke or fire. This includes smoke and thermal detectors, and sprinkler systems. These systems are linked to the Fire Indicator Panel and Building Management System (BMS). This will also automatically notify the Department of Fire and Emergency Services (DFES) through the Direct Brigade Alarm (DBA). The BMS will also send automatic notifications to respective paging group. 5.2 Manual notification A first responder can manually notify about the occurrence of any emergency by a number of methods, including: A 55 emergency call Manual call points (break glass alarms) Duress Alarms Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 11 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus When notifying of an emergency via 55, the first responder should provide the switchboard operator with information to develop the first report. This information should include: Type of emergency (e.g.: code red) Exact location of emergency Brief description of the incident Name and title of caller 5.2.1 Paging system This facility uses dura suite system to send paging messages to notify the ECO of an emergency. Details of emergency code paging groups: Code Blue Code Black Code Black Alpha Code Red 6. Post incident activities Following the abatement or resolution of the emergency, the ERC is responsible for ensuring appropriate post-incident activities are implemented. 6.1 Reporting All emergencies, regardless of whether they are false alarms or actual events, are to be reported on. There are three main avenues of reporting: 1. Emergency Code Reporting Tool. This online data collection tool is used to capture the occurrence of a code red false alarm, code yellow, code orange code purple, code black alpha, code black bravo, and code brown emergencies. All reports submitted through this tool will require Tier 4 manager review and approval. 2. Safety Risk Report Form. This form is to be completed for all code red (real event) and code black incidents. 3. Code Blue emergencies – Medical emergencies are to be reported as per the Clinical Escalation of Acute Physiological Deterioration including Medical Emergency Response Policy. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 12 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Code Red – Fire / Smoke False Alarms only Code Purple – Bomb Threat Code Yellow – Infrastructure and other internal emergencies Code Orange - Evacuation Emergency Emergency Code Code Reporting Reporting Tool Tool Code Brown – External Emergency Code Black Alpha – Infant / Child Abduction Code Black Bravo – Active Shooter Code Red – Fire Smoke Confirmed fires only Safety Safety Risk Risk Report Report Form Form Code Black – Personal Threat Code Blue – Medical Datix Datix // CIMS CIMS Emergency Further information is available from the Reporting of Emergencies Procedure. 6.2 Debriefing Following the occurrence of an incident, the ERC should determine whether a debrief is warranted. There are two forms of debriefing: a) Hot Debrief - A hot debrief is a quick and informal debrief. The main objectives of a hot debrief are to determine: How the emergency or near miss occurred If any staff members, patients, and other building occupants have been affected by the emergency, and any follow up actions that are required. This may include referrals to Employee Assistance Programs. If there are any ongoing potential hazard/s or risk/s to personnel Any urgent actions to mitigate risk/s Appropriate reporting and notification requirements Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 13 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus b) Formal Debrief – a formal debrief may be convened a number of days following the occurrence of the emergency. A formal debrief involves a more detailed analysis of the emergency to determine: What was the cause of the emergency? What was the impact(s) of the emergency? Contributing factors that affected the outcome of the emergency. Any risks or issues that that have been identified as a result of the emergency. Recognition of staff members involved in the emergency. Opportunities for continuous improvement with respect to training, emergency response procedures or equipment. Any follow-up recommendations required to prevent a reoccurrence, or mitigate the impacts, of the emergency, The formal debrief may involve an investigation, and a formal report should be drafted and tabled at the Great Southern Regions Emergency Management Committee. The committee should track progress on the implementation of any recommendations. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 14 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 12. Code Yellow – Infrastructure and other internal emergencies 1.1. Introduction A code yellow emergency refers to emergencies that impact the facility and may be caused by infrastructure damage or other internal events that may adversely impact service delivery and/or the safety of staff, patients and visitors. A code yellow emergency also covers emergencies that may originate external to a facility which may also impact on service delivery. Examples include failure or disruption to electricity, medical gases, water supply, and information 1.2. Sub-plans The following sub-plans have been established for Albany Health Campus, based on the facility’s risk profile: Code Yellow Hazardous Material (HAZMAT) incident (See 1.6). Code Yellow Earthquake (See 1.7). Code Yellow Bush Fire (See 1.9). Code Yellow Floods (See 1.10). Code Yellows Storm Surge (See 1.11) 1.3. Infrastructure damage The Albany Health Campus is made up of a number of structures where critical business functions are carried out. Damage to certain infrastructure may affect the effective functioning of units and may threaten the safety of patients, staff and visitors. These Code Yellow (infrastructure damage) emergency response procedures address infrastructure damage through the implementation of emergency actions. Where emergency actions have failed and infrastructure damage disrupts critical business functions for periods greater than the tolerable period or threatens the safety of people, the Business Continuity Plan and Code Orange emergency response procedures is to apply. 1.4. Essential service disruptions The Albany Health Campus is dependent on the integrity of a number of essential services. Numerous planned and unplanned incidents can disrupt the critical business functions of the Albany Health Campus which may have adverse impacts on the safety of patients, staff and visitors. Although the Albany Health Campus has a number of contingencies in place to minimise the risk of essential service loss, these contingencies may also fail at a critical stage. These Code Yellow emergency response procedures address contingency failure through the implementation of manual workarounds. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 15 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Where contingencies have failed and manual workarounds have become unsustainable, causing disruption to critical business functions beyond tolerable periods, the Business Continuity Plan is to apply. Refer to the Albany Health Campus Business Continuity Plan to determine essential service contingencies and unit/area dependency levels on essential services. The Business Continuity Plan contains contingency arrangements for the loss of key services are listed below. This includes: Electricity supply disruption Water supply disruption Medical oxygen Natural Gas supply Air-conditioning system Fuel supply disruption (petrol and diesel) Sewerage / waste water Voice telephone system (PABX) ICT network 3G/4G network Wide Area Network Disruption. Paging system 1.4.1. Facility system status report The Facility system status report is used to record the status of various critical facility systems and infrastructure. The form provides an overview of current and potential system failures or limitations that may affect incident response and recovery. Should the facility’s infrastructure be damaged or impacted by a disruption or external hazard, an impact assessment should be undertaken to determine the status of particular systems throughout the hospital. The report assesses seven key systems: Communications Power Lighting Water Sewerage / toilets Nurse Call System Medical Gases / Oxygen When determining the status of systems, the status uses the following definitions: Fully functional: 100% operable with no limitations Partially functional: Operable or somewhat operable with limitations Non-functional: Out of commission N/A: Not applicable, do not have Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 16 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 1.5. ICT downtime procedures A number of applications have formalised downtime procedures in place to deal with a disruption to ICT applications in systems. Other systems have no formalised downtime processes in place. If loss of an ICT application or system results in wards or departments not being able to deliver their services, refer to the site’s Business Continuity Plan. 1.6. Hazardous materials Numerous hazardous materials (HAZMAT) such as gases (medical and non- medical), flammable liquids, poisons, corrosive substances, radioactive materials and infectious materials are handled and stored within health service facilities. Additionally, HAZMAT may be transported along the main arterials near the health facility. HAZMAT incidents are most likely to be accidental, however may also be caused deliberately. Although Albany Health Campus has a number of engineered control measures in place to minimise the risk of HAZMAT incidents, these control measures may also fail at a critical stage. These emergency response procedures address control measure failure through the implementation of emergency actions. For further information, refer to the WACHS Managing Risks of Hazardous Chemicals and Dangerous Goods Procedure. 1.6.1. Hospital Response to a Code Yellow Hazardous Spill A ‘Code Yellow - Hazardous Spill’ may be declared should the spill of a hazardous substance impact on the normal operations of the hospital. If the spill cannot be contained with a local response or it is having a significant impact on hospital functions, the Department of Fire and Emergency Services (DFES) should be contacted (via triple zero telephone call) for further advice and assistance. Appropriate Subject Matter Expertise should also be sought. 1.7. Earthquake Western Australia is a seismically active state, and has experienced many large magnitude earthquakes in its history. When an earthquake occurs: DROP, COVER AND HOLD Do not leave the building as you may be in danger from falling debris. Stay where you are. Do not attempt to reach another area or floor within the building until instructed to do so. Where possible ensure all persons are under beds, tables, benches or doorframes to protect them from falling debris. If no cover is available, move into a corner or away from the centre of the room and away from glass, walls/windows. Await instructions from the Area Warden or Emergency Services and evacuate only on orders from them or the Emergency Response Coordinator or Area Warden Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 17 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Do not light matches or cigarette lighters, as there may be danger of explosion caused by ruptured gas lines. Use torches if there is no lighting. For occupants outside buildings during an earthquake: Keep away from buildings, high walls and power lines. If you are caught beside a building, seek refuge under archways and doorways. If you are driving, pull off the road and stop. After the shaking has stopped, do not enter damaged buildings. Senior Person in the Area – actions to be taken: When the shaking has stopped, check staff and patients / visitors for injuries and arrange appropriate first aid. Survey your area for structural damage, particularly stairwells. Check for fire and fire hazards such as ruptured gas lines. If applicable, determine if medical gas supplies are functional by checking the gas warning lights in the area. If there is interruption to the main supply it will be necessary to ensure that bottled gas (oxygen, air) is available for dependant patients. Unless there is immediate danger, do not evacuate until instructed by the Area Warden, Emergency Response Coordinator, or Fire and Rescue Officers. Ensure no one smokes inside the building or where a fire/explosion hazard exists. Ensure all staff are accounted for and remain in the area until instructed to evacuate. Assist emergency response team and Fire and Rescue officers. Participate in checking evacuation routes and, once in the assembly area, conduct a roll call to account for everyone. Evacuation Do not evacuate the building during an earthquake. It is safer to remain within the building taking cover under tables, desks, doorframes and stairwells, to reduce the risk of injury from falling debris. It may be necessary to check the evacuation routes before evacuation to ensure the area is safe. Stairwells may have collapsed. Do not use lifts. 1.8. Missing Inpatient The procedure for responding to a missing or suspected missing inpatients are managed under the WACHS Missing or Suspected Missing Inpatient Procedure. 1.9. Bush Fire Purpose The purpose of this sub plan is to outline the preventative and preparatory measures for and emergency responses to, a bushfire. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 18 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus General Bushfires are a significant risk to the Albany Health Campus due to summer heat, the campuses close proximity to trees, forests, scrub and grasslands and the catastrophic consequences that result from fires. A bushfire can start suddenly within the area and without time for the Department of Fire and Emergency Services (DFES) to issue a warning. The two most likely events associated with a bushfire are smoke enveloping part or the whole site and/or ignition of fires caused by embers. Where a fire ignites on site, the Albany Health Campus Code Red emergency response procedures shall apply. A Code Yellow bushfire call can be made by any staff member who feels the situation is an emergency. Fire Prevention and Protection There are a number of preventative and protective fire safety measures in place at the Albany Health Campus which increase the facilities survivability. Refer to the Albany Health Campus Code Red Emergency Response Procedures. Additionally, every building and asset of critical infrastructure is surrounded by a Building Protection Zone (BPZ) that aims to reduce the flammable material in the immediate vicinity of structures and other assets. Preparation: Fire Danger Ratings Fire danger ratings should be used as a guide to help decision makers evaluate the situation and initiate action before a fire even starts. Refer to Appendix 7.1 Fire Danger Ratings. Bushfire Warnings The Department of Fire and Emergency Services will provide information through a variety of means during a bushfire. Additionally, they will issue community alerts for bushfires that threaten lives and/or property. Alert levels escalate to reflect the increase in risk. Advice A fire has started but there is no immediate danger, this is general information to keep you informed and up to date with developments. Be alert and monitor the situation. Issued at 11am and 4pm daily. Watch and Act A fire is approaching and conditions are changing, you need to leave or prepare to actively defend and protect in place. Issued at least every two hours. Broadcast in full on ABC local radio and 6PR every half an hour on the quarter hour. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 19 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Emergency Warning: Take immediate action to survive -you will be impacted by the fire. A siren sound called the Standard Emergency Warning Signal (SEWS) may be used to get your attention on radio and television. Issued at least every hour. Broadcast in full on ABC local radio and 6PR every 15 minutes. This message will start with the Standard Emergency Warning Signal. All Clear: The danger has passed and the fire is under control, but you need to remain vigilant in case the situation changes. It may not be safe to return. Issued to close the incident. A table detailing the bushfire warning system and detailed messaging is available via the DFES web site. 1.10. Flood Purpose The purpose of this sub plan is to outline the preventative and preparatory measures for and the emergency responses to, a flood caused by nature. General Floods are a significant risk to the Albany Health Campus due to their catastrophic consequences. The likelihood of a flood increases for the Albany Health Campus due to plumbing and infrastructure design. Although the Albany Health Campus has been designed and constructed in accordance with Legal and other Department of Health planning requirements, flooding may still occur. This Code Yellow flood sub plan addresses floods caused by nature through the implementation of emergency response actions. Where floods cause disruption to critical business functions beyond tolerable periods or threaten the safety of patients, staff and visitors the Albany Health Campus Business Continuity Plans shall apply. A Code Yellow flood call can be made by any staff member who feels the situation is an emergency. Flood Prevention Flood risk is mitigated through planning schemes implemented at a local government level. Here a series of overlays have been used to influence the design and construction of the facility to reduce the effects of a flood caused by nature. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 20 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Preparation Where a flood is expected, departments/areas should prepare accordingly. This includes but is not limited to: securing hazardous items (i.e. sharps containers and other clinical waste, oxygen cylinders etc.) moving specialist equipment to a higher level water proofing medical records and other important documents relocating patients if it is safe to do so preparing sand bags to place over back flowing drains preparing patient essentials (medications, clothing, valuables etc.). Flood Warnings The Department of Fire and Emergency Services will provide information through a variety of different means during a flood caused by nature. Additionally, they will issue community alerts for floods that threaten lives and/or property. Alert levels escalate to reflect the increase in risk. These include: Flood Watch: Provides information to generate early awareness of developing hydro meteorological conditions, which may lead to possible or likely flooding in a particular district during the next 24 to 72 hours. Messages will make short generalised statements about the developing weather situation, including forecast rainfall totals, the current state of the catchments and the indication of the rivers at risk from flooding. Enable people and the community to take action to increase safety and reduce the cost associated with flooding. Flood Warning: Provides information to enable timely appropriate action to be taken when flooding is anticipated or occurring. Messages are issued for specific river basins and, where possible, will provide sufficient information to explain what is happening, where it is happening, how it will affect the recipient of the message and what possible evasive actions could be deployed. 1.11. Storm Purpose The purpose of this sub plan is to outline the preparatory measures for and emergency responses to a storm surge. Storms are a significant risk to the Albany Health Campus due to the damaging impacts caused by heavy rain, winds, lightning, hail and tornados that hit the district. Although storms are most likely to occur between May and October, they may also occur in the summer months. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 21 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus General This Code Yellow storm surge sub plan address storm surges through the implementation of emergency actions. Where structural damage has occurred on site, causing disruption to critical business functions beyond tolerable periods or threatens the safety of patients, staff and visitors, Business Continuity Plans and Code Orange evacuation procedures shall apply. A Code Yellow storm surge call can be made by any staff member who feels the situation is an emergency. Preparation: Weather Warnings There are a variety of means to keep up to date with the latest storm warnings and advice. This includes: News bulletins: Local radio, TV or online. The Department of Fire and Emergency Services: Bureau of Meteorology (BOM): or by calling their Land Weather Warnings and Flood Warnings Advice Line on 1300 659 213. Other Considerations Identifying loose material from around the health campus that can turn into potentially deadly missiles and notifying the Engineering department. Where practicable, moving vehicles to cover. Contacting mobile/outdoor workers and advising them to seek adequate shelter. Checking on community patients to see if they need help. Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 22 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus 1.12 Code Yellow - facility system status report template 1. Incident Name 2. Operational Period (# ) DATE: FROM: ______________________________ TO: _____________________________ TIME: FROM: ______________________________ TO: _____________________________ 3. Name of Facility / Building Reporting Status Below 6. Comments If not fully functional, give location, reason, and estimated 4. System 5. Status time/resources for necessary repair. Identify who reported or inspected. Communications Fax Fully functional Partially functional Non-functional N/A Information Technology Fully functional System Partially functional Network, applications Non-functional N/A Nurse Call System Fully functional Partially functional Non-functional N/A Overhead Paging Fully functional (EWIS/PA) Partially functional Non-functional N/A Paging System Fully functional Code teams, standard paging Partially functional Non-functional N/A Satellite Phones (Held by Fully functional security) Partially functional Non-functional N/A Telephone System Fully functional Primary Partially functional Non-functional N/A Internet Fully functional Partially functional Non-functional N/A Infrastructure Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 23 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Fully functional Campus Access Roadways, sidewalks, bridge Partially functional Non-functional N/A Fire Detection System Fully functional Partially functional Non-functional N/A Fire Suppression Fully functional System Partially functional Non-functional N/A Food Preparation Fully functional Equipment Partially functional Non-functional N/A Ice Machines Fully functional Partially functional Non-functional N/A Laundry / Linen Service Fully functional Equipment Partially functional Non-functional N/A Structural Components Fully functional (Note cracked walls, loose masonry, hanging light fixtures, broken windows) Building integrity Partially functional Non-functional N/A Patient care Decontamination Fully functional Systems Partially functional Including containment Non-functional N/A Digital Radiography Fully functional System, Routine Partially functional Diagnostics Non-functional PACS, CT, MRI, other N/A (split between ICT, third party providers and WA PACS) Steam / Chemical Fully functional Sterilisers Partially functional Non-functional Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 24 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus N/A Isolation Rooms Fully functional Positive/negative air Partially functional Non-functional N/A Security Facility Lockdown Systems Fully functional Door/key card access Partially functional Non-functional N/A Campus Security Fully functional External panic alarms (also Partially functional described as fixed duress) Non-functional N/A Campus Security Fully functional Surveillance cameras Partially functional Nonfunctional N/A Campus Security Fully functional Traffic controls Partially functional Non-functional N/A Campus Security Fully functional Lighting Partially functional Non-functional N/A Duress Alarms Fully functional Internal and other reporting Partially functional devices (fixed and mobile) Non-functional N/A Utilities Electrical Power Fully functional Mains feed Partially functional Non-functional N/A Electrical Power Fully functional Backup generator Partially functional Non-functional N/A Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 25 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus Fuel Storage (Gas tank) Fully functional (Note amount on hand) Partially functional Non-functional N/A Sanitation Systems Fully functional Partially functional Nonfunctional N/A Water Fully functional Partially functional Non-functional N/A Natural Gas/Propane Fully functional Partially functional Non-functional N/A Air Compressor Fully functional Partially functional Non-functional N/A Elevators Fully functional Partially functional Non-functional N/A Hazardous Waste Fully functional Containment System Partially functional Non-functional N/A Heating, Ventilation, and Fully functional Air Conditioning (HVAC) Partially functional Non-functional N/A Oxygen Fully functional (Note bulk, H tanks, E tanks, Reserve supply status) Partially functional Non-functional N/A Medical Gases, Other Fully functional (Note reserve supply status) Partially functional Non-functional N/A Pneumatic Tube Fully functional (engineering and ICT Partially functional depending on issue) Non-functional Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 26 of 45 Date Next Review: February 2026
WACHS Great Southern Code Yellow – Infrastructure and Other Internal Emergencies - Albany Health Campus N/A Sump Pump Fully functional Partially functional Non-functional N/A Water Treatment System Fully functional Partially functional Non-functional N/A Vacuum (for patient use) Fully functional Partially functional Non-functional N/A Water Heater and Fully functional Circulators Partially functional Non-functional N/A External Lighting Fully functional Partially functional Non-functional N/A External Storage Fully functional Equipment Partially functional Non-functional N/A External Storage Fully functional Vehicles Partially functional Non-functional N/A Parking Structures, Lots Fully functional (Power, panic alarms, access, egress, lighting) Partially functional Non-functional N/A Landing Zone Fully functional Code orange Pads, lighting, fuel source Partially functional (Spencer Park Primary oval or Non-functional Albany Regional Airport) N/A 7. Remarks (Cracked walls, broken glass, falling light fixtures, etc.) Printed or saved electronic copies of this policy document are considered uncontrolled. Always source the current version from WACHS HealthPoint Policies. Date of Last Review: February 2021 Page 27 of 45 Date Next Review: February 2026
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