CNE Cernavoda Experience in developing and implementing an Integrated Management System - N. Florescu Department of Developing and Monitoring ...
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CNE Cernavoda Experience in developing and implementing an Integrated Management System N. Florescu Department of Developing and Monitoring Management System 1
Content Introduction How we started (practical examples; difficulties encountered) Where we are (strategies to overcome those difficulties) What remained to be done (use lessons learned) Grading Conclusion 2
SOCIETATEA NATIONALA NUCLEARELECTRICA (SNN) SA SNN SA 2 units in operation CNE CERNAVODA UNITS Nuclear Fuel Manufacturing 1 and 2 FCN PITESTI 3 3
INTRODUCTION Construction of the Cernavoda units started early in 1980. 5 CANDU units (work for the first reactor started in 1982, and each year a new unit was started). Cernavoda was considered the biggest site during Ceausescu regime. At the beginning of the 1990 the most advanced status was attained at units 1 and 2, the other 3 units were in a different stage of civil work. The work was stopped or drastically reduced. In 1992 there was restarted the work to Unit 1 and in 2002 to U2. U1 was finished in 1996 and unit 2 in 2007 by a consortium consisting from AECL, ANSALDO and Nuclearelectrica. U3 and U4 continued to wait decision for restarting the work. 4
How we start? Being a CANDU Design, for the project realization there was applied the requirements from Canadian QA Standards from series N286 and Z299. In 1982 there was issued specific legislation/regulation related to QA based on Canadian QA standards. The regulation was changed in 2003 when there was issued a new set of Quality Management Norms aligned to IAEA QA standards (13 QM Norms). In accordance with Romanian regulations, all documents describing QM System shall be approved by Romanian RB. 5
How we started? From the beginning, all the activities performed during construction and later during commissioning and operation were done in accordance with QM Systems rules. Procedures were prepared for each areas of activities such as Safety; QA; Technical; Administrative, Human Resources, Economic, etc. 6
How we started? The documents were issued under 4 levels: 1. QAM /QMM first level 2. RD’s – Governance level 3. SI’s – Administrative procedures 4. Working level procedures. As per Romanian norms all level 1 and 2 and part of the level 3 documents shall be approved by RB. 7
How we started? There were times when the approval by RB took more than 1 year. In 1999 Station Manager required QA Department to start a project for restructuring QA documentation and to reduce the number of documents which required approval by RB. This was the starting point for addressing a new idea related to integration. 8
How we started? Adherence of SNN to FORATOM gave the opportunity to access the information and started modernization of Cernavoda MS. Also, the creation of ROMATOM (SNN being at the base of foundation of the Romanian forum) gave the opportunity to SNN to force CNCAN to change the Romanian Norm and to align them to IAEA Standards. 9
How we started? In 2002, there was advanced the idea for adhering to the requirements of ISO14001. The idea was accepted by the Station Management. Quality management department plays the key role for integrating the ISO 14001 requirements in existing Quality Management System. A team was established in order to review and understand the standards requirements. 10
How we started? A gap analysis was performed by the team against the existing QMS requirements. The gap identified was incorporated in the existing management system documentation and in the Quality Management Manual. The auditors were trained in 2003 and qualified as internal auditors for environment. 11
How we started? The application for certification was done when we considered that the requirements were appropriately implemented. We found a big problem with certification companies in making them understand the structure of the Management System developed based on the norms for nuclear field. In 2004 we migrated from QM System to IMS, this being accepted by RB. In parallel, all MS documentation were organized based on the process concept. 12
How we started? For developing the process there was issued a model, appropriate to those used by BNFL. In 2004 we started to focus on integrating U2 so that the progress done on the process development was reduced. In 2005 proceeding similarly with ISO 14001 we started preparation with integrating requirements from OHSAS 18001. The OHSAS certification was obtained in 2007. 13
How we started? In 2009 CNE Cernavoda started the process of integrating the requirements of ISO 27001. A consultant was employed to prepare the organization for adherence to the new standard taken in consideration that several requirements addressed IT aspects. The certification for ISO 27001 was obtained in 2010. 14
How we started? In accordance with Romanian norms an operation License is issued by RB for operating organization. The license is issued if the operating organization developed and implemented an Approved Quality Management System. The license, in accordance with law requirements, shall be renewed every two years. Hence, QMS is reviewed by operating organization every two years against last requirements of RB. In 2007 RB requested CNE Cernavoda IMS to integrate GSR3 requirements. 15
How we started? A gap analysis was conducted and the GAP was thus identified. All the Gaps identified were addressed through AT System. The main deficiency that was identified was that one related to processes definition and responsibilities for process so that in 2007 there was restarted the program for process development. A new proposal was issued by Quality Management Department and submitted to the management for 16 approval.
How we started? New proposal was focused on managing the processes as per IAEA recommendation from GSR3 and associated guides. We have redesigned the process and defined: Process Sponsor CNE Cernavoda Process Coordinator; Process Owner; Single Point of Contact The responsibilities for development were allocated to QM department. 17
How we started? Acceptance of the new proposal was difficult: Lobby was done at the level of the top management; Practical example was prepared by the team responsible with the development of the new approach; Benefits of transition to the new model was presented to top management. The resistance was not fully removed. 18
Where we are? All the processes are identified; CNE Process model was defined; The process owners were assigned; The diagram of majority of processes was issued (only diagrams for two process have not yet been defined). The process model was improved with the support of IAEA experts during assistance provided during Norway project. Over 80% of general procedures was prepared and over 60% issued; 19
Where we are? The structure of the IMS was evaluated by an international team within Norway project and the recommendation for improve already addressed and implemented; A new revision of IMS Manual is ready to be submitted to RB for approval. 20
CNE CERNAVODA PROCESSES CHART - MODEL - MANAGEMENT PROCESSES 1) Process Management and Leadership; 3) External Interfaces Control; 2) Management Systems Assessment; 4) Maintaining Operation Licenses 5) Manage and direct the business KEY PROCESSES Operation and Monitoring Maintenance and Repair Configuration Changes Work 6) Operation Control and Monitoring; 14) Design Configuration Control 7) Chemistry Control; 10) Maintenance Programs; 8) Radioactive Material Control; 11) Planning; 9) Reactivity Control; 12) Maintenance Implementation; 13) SSCE Reliability Upholding; SUPPORT PROCESSES 15) Human Resources and Organizational Development 19) Personnel Radiation Exposure Control; 25) Station Actions and Nonconformance Control; 16) Environmental Management; 20) Emergency Response Preparation; 26) Fire Protection; 17) Station Personnel Training Concept; 21) Documents and Records Control; 18) Physical Protection; 22) Material Purchase and Management; 27) Informational System Control; 23) Financial Services; 28) Projects Management. 24) Personnel Health and Safety Program; 21
What remained to be done? Issue all the process procedures as established in transition plan for IMS; Redefined SA process in order to migrate from SA process based on functional areas (as defined in WANO/INPO Guide) to SA focused on processes; Integrate the requirement of Internal Managerial Control with existing IMS including new process related to risk management. 22
What remained to be done? Reevaluate the internal oversight function in order to increase the role of oversight; Increase the efficiency of IMS by more involving at the management level in sustaining the implementation of the IMS requirements. 23
Grading It is requirement of the Romanian Norms related to Quality Management System (NMC-02) to have classified the SSC in 4 safety class (as per IAEA standard): “The licensee shall establish a list of SSC and clasify them on a scale from 1 to 4 based on imprtance to safety and radiological risk. The classification procedure and list of SSC shall be submitted to RB for approval; The list shall be submitted to participants for use” 24
Grading Also Norm establish that participants or contractors shall prepare specific procedures related to gradual application of the QMS based on Safety Classification of the SSC received from the licensee, and shall submitted the to RB for approval. Note: This requirements was never implemented . CNE Cernavoda has been prepared procedure related to establishing Safety class of SSC and list of SSC with their classification in 2006, but the procedures was not yet approved. CNE Cernavoda use initial design classification list based on Canadian concept. 25
Grading CNE Cernavoda has a procedure for establishing Quality Level of items and Services for procurement purpose based on NMC 13 5 different level (class 1 to 4 and Best Commercial) For class 1 to 4 is required selection process and qualification of suppliers based on different level of evaluation. For BC is required only ISO certificate. Related to other operational activities we have declaration in the IMSM that the requirements will be applied gradual based on importance of the activities for Safety. 26
Grading Each procedures describing processes or activities contain information related to gradual application e.g.: Abnormal condition Report (RCA): RCA-Root cause RCA-important with investigation RCA – important with evaluation RCA – minor with evaluation RCA – minor with record for training. 27
Grading Improvement action report close-up approval: Station Manager – if is recommendation from RB, or other improvement programs. Senior Superintendents if is from Observation Program, Human Performance or other departmental evaluation. Process Owner if is an improvement for process which not involve resources or major change in process. Document approval: Station Manager for RD/SIs; Department managers for IDPs, Etc. 28
Conclusion SNN CNE Cernavoda even started the implementation of an IMS over 7 years ago, has not yet finalized the process of transition. Small groups initially involved in developing transition process; The project objectives were not well defined from the beginning, and a low support was received from management; 29
Conclusion The project was delayed by the effort done to integrate operation of the U2 with U1. Success of integration is demonstrated by results of operation of the U2. It is essential to be sustained by the top management; An aggressive communication into organization is essential for the success of the project. 30
RESULTS CAPACITY FACTOR (%) 100 90 80 70 60 50 40 30 20 10 0 since 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 in serv. FPI U1 87.27 86.19 84.51 88.3 88.25 89.37 79.52 89.71 90.08 91.37 97.62 84.8 100.10 91.53 99.67 89.94 31 FPI U2 93.23 96.92 90.6 97.24 91.07 93.94
Questions? 32
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