Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge

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Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
Career Development Services

                 Letshego Mokeki
     Director – Career Development Services
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
We start early to think about our career
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
World Bank Study

 The World Bank argue that ‘career guidance services
     can increase the efficiency of the use of scarce
  education and training resources’ and improve overall
     ‘economic efficiency’ especially for developing
                       economies.

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Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
PEOPLE           EDUCATION LEVELS BELOW NSC (20s)

    56 Million                          18 million

LIFE EXPECTANCY 2011   UPPER BOUND POVERTY LINES
                       (STATSSA2015)

      61-67 years                      55%

                           NOT IN EMPLOYMENT,
       UNEMPLOYMENT
                           EDUCATION, TRAINING 15-34 yrs

        25 - 40%             7,5 million
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
Challenges
Unequal access to quality career information
 and government support services
Scarce quality career services within the
 schooling system
Problems of fragmentation and duplication
Poor quality of services and lack of
 professionalisation
High drop out rates – low throughput rates

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Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
Policy and Legislative Mandate

NSDS III aims to reduce inequality ….by
 increasing access to high quality and relevant
 education and training and skills development
 opportunities.

This mission will be done by among others,
 linking of education, training and skills
 development pursuits to career paths and
 career development.

                                                  6
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
DHET’S Vision

     A South Africa in which we have a
differentiated and fully-inclusive post-school
 system that allows South Africans to access
relevant post-school education and training, in
order to fulfil the economic and social goals of
   participation in an inclusive economy and
                      society.
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
Purpose

CDS has been set up to coordinate and lead
 the establishment of an all age, national and
     comprehensive, Career Development
       Services (CDS) for South Africa.
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
Career Development Services - Letshego Mokeki Director - Career Development Services - Bridge
Functions and Services

                         11
CDS- Policy & Coordination

                         Setting up     and
  Norms           and
                         managing
  standards        for
                         coordination
  career services
                         structures

  Career
  Development            Network of Khetha
  Services               Centres
  Professionalisation
CDS Operations

 Helpline     Advocacy

Information   Outreach

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Key CDS Services

Career information, advice and counselling

Train and support Career Development Practitioners

Develop and share career information and IT
systems

Coordinate and integrate career services across all
spheres of government
CDS Messages
Engagement Model

Training and resourcing intermediaries –
 Teachers & SSS Staff

Partnerships with key NGOs/CBOs – PwDSA,
 Rural2Rural

Partnership with Government DPT & agencies

                                              16
CDS Online Platform

               Careerhelp

    Info Hub

                            NCAP
Careerhelp

The Careerhelp website is a one stop shop for all career
  related matters. This site is an information resource
designed to help all individuals make an informed career
                         decision

Target groups: All age – Learners, Students, Unemployed
  Youth, Career Practitioners, Workers, Entrepreneurs,
                   Parents, Job Seekers

                                                           18
Information Hub

The Info Hub is a
                                           Provide a
    resource           Designed to
                                          platform for
  platform for           improve
                                       discussing issues
     Career          information and
                                           and topics
 Development            knowledge
                                         (Practitioners
  Practitioner         among CDPs
                                            Forum)
     (CDPs)

                                                           19
NCAP
            The National Career Advice Portal (NCAP) is:

A free online self-help tool designed to facilitate and
support informed career and study decisions

A one-stop platform for information on careers and
related learning pathways, institutions of higher learning
and courses and programmes they offer.

A comprehensive career resource for learners, students,
unemployed youth, parents, career practitioners and
workers looking to make career changes.
What Does NCAP Offer?

Information on over 1400 careers     Career videos for each occupation
available in the labour market and   (status: over 700 video uploaded -
information on learning pathways     project to be completed in July
to these careers.                    2018

                                     Information on all public post-
Information on careers
                                     schools education and training
(occupations) in high demand and
                                     institutions and the courses they
a focus green skills;
                                     offer.
Subject Choice & Questionnaire

   A variety of non-standardised career questionnaires designed to
   facilitate self-exploration and a system generated report upon
   completion of each.

   A subject chooser tool which helps the user to link subjects to careers
   and careers to subjects. A user could simply select subjects they are
   thinking of choosing to see which careers these subjects could lead them
   to and vice versa.
Campaigns
Khetha Radio Programme
NMCDF

                                        Mpumalanga, Ermerlo, 2016

Kimberley, Northern
   Cape, 2017

                      Umveso, Eastern
                        Cape, 2018
Monitoring & Evaluation
Monitoring & Evaluation

Client satisfaction tracking

Analysis and learning from performance

Project partnership reports

Mid-term evaluations
Helpline Cases: 2015 Queries
                      Helpline to 2017
80 000

70 000

                                          68 921

60 000

50 000

40 000

30 000
             30 196

20 000
                                  21490

                       17 235

10 000

    0                                              28
              2015      2016       2017    Total
450 000
          T & S : 2015Training
                       to 2017& Support
400 000

                                                                   393 890

350 000

300 000

250 000

200 000

150 000                                                  166 862

                         135 360
100 000

                91 668

 50 000

     0
                                          1

                            2015   2016   2017   TOTAL
                                                                             29
Online Platforms
     Online Platforms Performance
                            NCAP          Careerhelp/Info Hub
1 400 000

                                                                          1 196 468
1 200 000

1 000 000

 800 000
                 712 218

 600 000                                                             559 280
                                   466 946

 400 000                                               314 754

 200 000                      141 859
            102 667
                                                            17 304
       0
                 2015              2016                    2017           Total
                                                                                  30
KhethaRadio
            Radio    Programme
                 Programme
4000000

3500000
                    3500000

3000000                       3100000

2500000

2000000
          1900000
1500000

1000000

 500000

     0
           2015      2016      2017

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Next Steps for CDS
NCAP intergration: Central Application Service,
 NSFAS, Funza Lushaka

Developing an impact evaluation framework

Broadening access to online services - Zero
 rating access request

Business case for a government component
Challenges and lessons learnt

Coordination & funding within departments

Exhibitions and expos models that don’t work

Rural bias balance - information
 sessions/school visits
Career Development Services
  SMS/“Please call me”: 072 204 5056 a Career Advisors will
  call you back

  Telephone: Call 086 999 0123 (Mon-Fri: 08:00-16:00)

  Website: www.careerhelp.org.za or follow the link on the
  DHET website homepage

  National Career Advice Portal: Get information on career
  paths, where to study and what to study at
  http://ncap.careerhelp.org.za or follow the link from the
  careerhelp website

  Twitter: Follow us on Twitter
  at http://www.twitter.com/sacareerhelp

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