CALLING INSTRUCTIONS VODAFONE SIM CARD UK
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CALLING INSTRUCTIONS VODAFONE SIM CARD UK Copyright ©2013 InternationalSIM. All rights reserved.The content of this document may not be copied,replaced,distributed,published,displayed, modified,or transferred in any form or by any means except with the prior permission of InternationalSIM. Copyright infringement is a violation of federal law subject to criminal and civil penalties. InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
Introduction Congratulations on your purchase! You made a wise decision that will save you time, money, and energy on your next trip. This instructions contains step-by-step instructions, tips, and money saving tricks. Please review the documentation to get the most out of your SIM Card. Lets get started! Requirements for Service In order to use this SIM you need an unlocked phone. How do you know if you have an unlocked phone? Insert the SIM card into your phone. If your phone indicates a provider (eg Verizon Wireless, T-Mobile) then your phone is unlocked. If your phone displays a different message, your phone is locked. In addition, your phone needs to support the correct frequency in order to call and / or use the internet. Worldwide providers use of several GSM networks (850, 900, 1800 and 1900 MHz). The GSM1800 network is widely used in Europe, the GSM850 network often in South America and Asia and the GSM1900 network especially in North America. To use your GSM anywhere in the world you will need a quad-band phone. For "faster" 3G, Internet Providers use the UMTS network (850/900/1700-AWS 1900/2100 Mhz.) To access a list of all 3G frequencies by country please visit: www.en.wikipedia.org / wiki / List_of_UMTS_networks 4G Internet. 4G stands for 4th generation and is the fourth generation of mobile telecommunications standards. It is the successor to the 3G standard. 4G is still limited globally available. For a list of all frequencies by country please visit: www.worldtimezone.com/4g.html Note: "Unlocked" means that your phone supports SIM cards from provider that are allowed. Often a provider locks a cellular phone Unlocking your Phone Unlocking your phone is an easy process, it simply involves dialing a code on your phone’s keypad. Most mobile phone operators will give you the unlock code and step-by-step instructions right over the phone. Call customer service and inform them you’ll be traveling out of the country and you need the „unlock code“. Apple iPhone users can visit http://www.jailbreakme.com to unlock their devices for FREE. InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
Contacting Customer Support Vodafone Costumer service is available at Dial 191* from your Vodafone mobile phone or Dial 08700 776655 from another UK phone. Dial +44 7836 191919 from abroad Mobile number Your mobile number is printed on back of SIM card package. Activating Your SIM Card Put your SIM card into your phone. Call 17298 for free from your Vodafone mobile. Adding airtime How to recharge your SIM: Online at internationalism (section topup cards) Online at www.internationalsim.eu/ezetop You can buy prepaid Top up cards in any mobile shop, petrol station or convenience store in the UK buy credit at over 50,000 cash machines across the UK. Just look for the green TopUp logo, insert your debit or credit card and follow the on-screen instructions. Your TopUp will be applied within 10 minutes. drop into a Vodafone store and you can Top up your phone in one of our automated TopUp kiosks. It’s quick and easy. Log in to My Vodafone and follow the directions to top up using a voucher Call 2345 free from your Vodafone mobile and follow the instructions to top up by voucher InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
Standard UK Rates: All calls are charged by the minute, for example if you call someone for two minutes 45 seconds you’ll be charged for 3 minutes. Description Cost Calls to any UK mobile, standard UK landline 30p a minute (starting 01, 02, 03) Calls to any Channel Islands and Isle of Man 36p a minute mobile and landline Standard UK text messages 14p a text UK picture messages 36p a message UK video messages 60p a message UK mobile internet £1 for 25MB a day (up to 125MB, then 4p a MB after) Save money on the standard rates by opting in to a Freebee. Freebee: InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
Find your feet with free data for 30 days If you're buying your first Freedom Freebee Vodafone give you 30 days of free UK data. What you need to know A Vodafone Freedom Freebee lasts for 30 days . It can't be used with Vodafone Text & Web Freebee, Vodafone Talk Freebee, Vodafone International Freebee, Vodafone £5 Weekend Freebee or Vodafone BlackBerry Freebee The minutes you get can only be used for calls to UK mobiles and landlines (starting 01, 02 and 03). The texts you get are standard UK texts, and don't include those sent to mobiles outside the UK The data you get is for use in the UK only You can choose to get your Freedom Freebee automatically – so you’ll get a new allowance every 30 days, without having to do a thing A Vodafone Freedom Freebee is non-refundable and non-transferable Standard International rates: If you don't call abroad that much, you'll just pay the standard international charges: European countries £1 a minute Channel Islands and Isle of Man 36p a minute Rest of the world £1.50 a minute International texts 24p each for Call abroad a lot? Activate Vodafone International Call anywhere in the world from just 5p a minute. Text INTERNATIONAL to 2345 or call 36888 to opt in. 7p per minute to landlines and mobiles and 24p a text Canada, China, USA 5p per minute to landlines and 25p per minute to mobiles and 24p a text Andorra, Australia, Austria, Bangladesh, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Italy, Japan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal (including Azores and Madeira), Republic of Ireland, Romania, Russia, San Marino, Singapore, Slovak Republic, Slovenia, South Africa, Spain (including Balearic and Canary Islands), Sweden, Switzerland, Thailand, Turkey, Vatican City. 12p per minute to landlines and 30p per minute to mobiles and 24p a text Albania, Argentina, Bahamas, Bermuda, Brazil, Egypt, Ghana, Iraq, Israel, Kenya, Korea South, Kuwait, Lebanon, Malaysia, Pakistan, Philippines, Saudi Arabia, Serbia, Sri Lanka, Taiwan, Trinidad and Tobago, Ukraine, United Arab Emirates. 45p per minute to landlines and mobiles and 24p a text All other countries, excluding Cuba, the Channel Islands and Isle of Man (these are not included in Vodafone International). InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
Data (APN)Settings: For Internet access you need to adjust the APN settings in yourphone. Please check the manual of your device. APN: pp.vodafone.co.uk Username: web Password: web Android Select Settings Select Wireless and Networks (More...) Select Mobile Networks Select Access point Names Press Menu Press New APN Enter the follow settings o Name: Vodafone UK (This is just a label so the wording does not matter) o APN: pp.vodafone.co.uk o Username : web o Password: web Press Menu and Save Ensure the new APN is selected Restart your phone Windows Phone Click the Start (menu) button Choose Settings from the program list Scroll down and click Cellular Click on the Edit APN button Set up the following: o APN: pp.vodafone.co.uk o Username: web o Password: web Save and restart phone iOS (iPhone & iPad) Select Settings. Select General. Select Network or Cellular Select Cellular Data Network. Under Cellular Data Option o APN: pp.vodafone.co.uk o Username: web o Password: web InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
Roaming: You can use your Vodafone prepaid SIM card to make and receive calls from and to nearly every country. Tethering (Mobile hotspot): Vodafone allows tethering through Mobile Hotspots. InternationalSIM offers a range of Mobile Hotspot Devices. Coverage: Network coverage in the UK is. Check to see what the coverage is like in your area: www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map Service Life: If you do not use your SIM card for a period of 12 months, your prepaid service will be disconnect. My Vodafone App: See the minutes, texts and internet you've used, find and connect to BT Wi-fi hotspots and get answers to frequently asked questions – all when you're out and about. Whether you're on Pay monthly or Pay as you go, you can download from your app store and use our handy app for your Android™, iPhone or BlackBerry® smartphone. https://itunes.apple.com/gb/app/my-vodafone/id370901726?mt=8 https://play.google.com/store/apps/details?id=com.myvodafoneapp **Information contained herein is subject to change without notice and is not warrented to be error- free.** InternationalSIM Tel: +31 314 820 225 • Fax: +31 (0)84 7185569 Email: info@internationalsim.eu • website: www.internationalsim.eu
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