Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
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INNER WEST AREA SECTOR SUPPORT IWATS DEVELOPMENT AND TRAINING IWATS Calendar July - December 2021 Marina Antonas Inner West Sector Support Development and Training Officer 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au Funded by the Australian IWATS Government Department of Health ! Register now!
IWATS IWATS CONTENTS Contents About Us Page 3 Essential Information Page 4 Terms and Conditions Page 5 Registration Form Page 6 Training Sessions Interface between CHSP and HCP | 19 August 2021 Page 7 Risk Management for Group Based Services | 31 August 2021 Page 8 Royal Commission Impacts: Roadmap Readiness Webinar | 2 September 2021 Page 9 National Volunteer Standards | 29 September 2021 Page 10 Planning for Uncertain Future | 13 October 2021 Page 11 Professional Boundaries adn COVID-19 | 27 October 2021 Page 12 Good Home Visiting Protocols | 11 November 2021 Page 13 Report Writing Skills | 9 December 2021 Page 14 Day Centres Programming and Reablement Program | 9 December 2021 Page 15 Development of a Business Plan | TBC Page 16 Meet Your Trainers Glen Sorensen Page 17 Jenny Bray Page 17 Carrie Hayter Page 18 Lorraine Poulos Page 18 IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 2
IWATS IWATS ABOUT US Vision The Inner West Area Sector Support Development and Training Service will provide training and resources to promote best practice in the delivery of effective and efficient community care services. This includes paid staff and volunteers in the Inner West Region: • Burwood LGA • Canada Bay LGA • Inner West Council LGA (Ashfield, Leichhardt and Marrickville) • Strathfield LGA • Canterbury/Bankstown Council (Canterbury LGA only) Mission The Inner West Sector Support Development and Training Service promotes upskilling and learning through accessible quality programs which includes training and resources for the community care sector. Goals To identify the education and training needs of all community care paid staff and volunteers in the Inner West Area. To provide appropriate training for all community care paid staff and volunteers to perform their duties with confidence and professionalism. To provide suitable education and training opportunities to assist IW CHSP staff, volunteers and students to achieve their personal goals. IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 3
IWATS ESSENTIAL IWATS INFORMATION How to Register Inner West Sector Support Development and Training Service (IWATS) is now offering online ZOOM and WEBINAR Training. Please complete the registration form on page 6 and return via email at: iwats@eccnsw.org.au Registrations must be recieved at least 2 weeks prior to the training date. After you have registered, please wait to hear from the The Inner West Sector Support Development and Training Officer to confirm your booking. For more information contact the Inner West Sector Support Development Officer: Marina Antonas | 0408 490 011 | iwats@eccnsw.org.au Registration Fees* • Inner West CHSP Service Specfic Staff | $49.50 • Inner West CHSP Service Volunteers and Students | Free of Charge • Inner West RAS/HCP | $105.50 • Inner West CHSP/HCP Coordinators | $105.50 • Inner West Service Assesment and Intake Staff | $105.50 • Inner West Managers Responsible for CHSP Services | $105.50 • Out of Area CHSP and Non-CHSP Funded Providers | $105.50 *GST Inclusive Payments & Invoices Payment can be either by cheque made out to: Ethnic Communities Council NSW - Inner West SSDO&T Service, 221 Cope Street Waterloo NSW 2017 or by electronic transfer to IWATS the account details shown on your invoice which will be sent upon completion. Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 4
IWATS TERMS AND CONDITIONS IWATS Enrolments Priority of access will be given to CHSP funded service providers (Inner West CHSP paid staff and volunteers) based in the Inner West Region (Ashfield, Burwood, Canterbury, Canada Bay, Leichhardt, Marrickville and Strathfield areas) Training Materials & Certificates Materials will be disseminated to participates a few days prior to training session. Certificates of attendance will be issued to participants upon completion of the course. Refunds Please choose your course carefully. Once registration is confirmed, credits/refunds will only be made when a course is cancelled by IWATS or notification to withdraw is received 2 weeks in advance. Cancellations The Inner West Sector Support Development and Training Officer will attemp to ensure all courses or individual service training takes place as per scheduled. However, the Inner West Sector Support Development and Training Officer reserves the right to alter or cancel the training sessions if required. Privacy The Inner West Sector Support Development and Training Officer assures you that any information provided by you either in person or online is processed with confidentiality and stored securely. IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 5
IWATS REGISTRATION FORM IWATS IT IS ESSENTIAL THAT ALL DETAILS BELOW ARE COMPLETED IN CASE COURSE DETAILS ARE CHANGED First Name: Last Name: Organisation: Organisation ABN: Invoice to be sent to: Service Type: Service Name: Position: Area of Coverage: Mobile: Email: Mailing Address: Course Details: Title: Date/s: Venue: Special Requirements: PLEASE TICK ONE OF THE FOLLOWING Inner west RAS/HCP | CHSP/HSP Inner West CHSP Service Specific Staff | Coordinators | Service Assessment and $49.50* Intake Staff | Managers responsible for CHSP Services | Out of area CHSP and Non-CHSP Funded Providers | $105.50* Inner West CHSP Service Volunteers and EO Finance Officer Students | FREE OF CHARGE Manager Coordinator IWATS Out of Area Other * GST Inclusive Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 6
IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au INTERFACE BETWEEN CHSP AND HCP WATS Zoom Webinar REGISTER NOW! Thursday 19th August IWA 2021 Course Description: 9:30AM - 12:30PM Provide an interactive training session for CHSP providers via the Zoom platform. Participants Will Learn: 01 What has changed with CHSP and HCP interface 02 To what extent CHSP services are expected to provide ongoing services to HCP consumers 03 Future proofing CHSP services to meet future needs to the older population 04 Effective communication with providers to support Target Audience: best outcomes for clients and consumers All staff and volunteers working in aged care services including: team leaders, coordinators and field staff. ! Register now! Please refer to page 6 for Fees and Charges. Trainer Lorraine Poulos A zoom link and training materials will be provided LORRAINE POULOS & to all registered participants a few days prior to ASSOCIATES training session. 7
RISK MANAGEMENT FOR IWATS GROUP BASED SERVICES Zoom Webinar REGISTER NOW! Tuesday 31st August 2021 IWATS 9:30AM - 12:30PM Course Description: This training introduces participants to the concept of “compounding risk”. Compounding risk refers to Trainer a situation when two or more risks intersect, where the potential effect is greater than the sum of the Jenny Bray individual risks. Social Support Groups have two JENNY BRAY TRAINING AND situations where compounding risk occurs: CONSULTING 01 Where the same group of people are over time, Target Audience: experiencing high support needs. If its were just one-person in the group it could be managed, but what if it is 5, 8, 10 or 20 people? This workshop is suitable for managers, 02 Where greater numbers of older people using coordinators and support workers. higher levels of HCPs or who are in residential care, are admitted to the social support group. This has been recommended by the Aged Care Royal ! Register now! Commission. Services need to prepare for this situation. Please refer to page 6 for Fees and Charges. A zoom link and training materials will be provided to all registered participants a few days prior to IWATS training session. Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 8
IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au ROYAL COMMISSION IMPACTS: ROADMAP WATS READINESS Thursday IWAT Zoom Webinar REGISTER NOW! 2nd September 2021 10:00AM - 12:00PM 06 Scenario planning for Home Care 07 Selecting strategiv forecastingn strategies 08 Modelling cost implications of This Webinar will cover the recommendations following topics: 09 “Easy to implement” changes 01 Customising your “Roadmap to Readiness” document 02 Assessing the Federal Budget 2021 impacts and opportunities Trainer 03 Outline the key ‘known’ aspects of the Royal Commission Lorraine Poulos Report LORRAINE POULOS & ASSOCIATES 04 Analysis of recommendations and impact on your service IWATS 05 Educating and informing the governing body ! Register now! Target Audience: Please refer to page 6 for Fees and Charges. A zoom link and training materials will be provided All staff and volunteers working in aged care services to all registered participants a few days prior to including: team leaders, coordinators and field staff. training session. 9
NATIONAL VOLUNTEER IWATS STANDARDS Zoom Webinar REGISTER NOW! Wednesday Wednesday 29th September 2021 IWATS 29 September 2021 9:30AM - 12:30PM Course Description: 10:00AM - 12:00PM This is a great training session for any service that uses Volunteers in their service model. Trainer Jenny Bray You will learn more about the National Volunteering Standards and how they can help you to ensure JENNY BRAY TRAINING AND you are supporting and managing your volunteers CONSULTING in a way that is likely to lead to long term success. Target Audience: We review the key standards that mean the most to volunteers and we will share ideas on how to address those standards in the most affordable and innovative way. This workshop is suitable for all volunteers working in the CHSP services. ! Register now! Please refer to page 6 for Fees and Charges. A zoom link and training materials will be provided to all registered participants a few days prior to IWATS training session. Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 10
IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au PLANNING FOR AN UNCERTAIN FUTURE WATS Zoom Webinar REGISTER NOW! Tuesday 13th October IWA 2021 Course Description: 9:30AM - 12:30PM Participants Will Learn: This session introduces participants to a simple method of planning in uncertain contexts. Its called “scenario 01 How do you plan when there are so many planning”. unknowns? Scenario planning helps you to work out what the key 02 What will happen after the Royal Commission drivers of change are, the range of scenarios you need Report? to be prepared for and the like-hood of each occurring. 03 How can I make service meet the future changes? In a half a day course this is as far as we can take you, but with this head start, you can identify what adjustments are needed to give you the greatest chance of success no matter what changes that are out of your control you are faced with. Target Audience: All staff and volunteers working in aged care services including: team leaders, coordinators and field staff. ! Register now! Please refer to page 6 for Fees and Charges. A zoom link and training materials will be provided Trainer to all registered participants a few days prior to training session. Jenny Bray JENNY BRAY TRAINING AND CONSULTING 11
PROFESSIONAL BOUNDARIES & IWATS COVID-19 Zoom Webinar REGISTER NOW! Tuesday 27th October 2021 IWATS 9:30AM - 12:30PM Course Description: Trainer With the context of COVID-19 and the impacts of Jenny Bray greater isolation for older people, the relationships JENNY BRAY TRAINING AND between workers and their clients have intensified. CONSULTING The greater use of information technology and sometimes the emotions involved in being ‘depended upon’, can make decision about professional boundaries more challenging. ! Register now! Community care professionals are needing to ‘touch Please refer to page 6 for Fees and Charges. base’ with their peers and with the evidence, navigate the changed landscape. A zoom link and training materials will be provided to all registered participants a few days prior to This session covers the legal and working definitions training session. of Professional Boundaries in the community care sector. The focus is on the changed circumstances caused Target Audience: by COVID-19. Information is based on literature Aged Care field staff, coordinators, managers, reviews, performed every 2 years to ensure the board representatives and volunteers. material is in accordance with current best practice. Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 12
IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au GOOD HOME VISITING PROTOCOLS WATS Zoom Webinar REGISTER NOW! Thursday 11th November IWA 2021 Course Description: 9:30AM - 12:30PM Participants Will Learn: The training will be developed in line with 01 Identifying what is Good Practice in community recognised legislation for safety of workers services when home visiting and volunteers working in the community sector and tailored to the services relevant to 02 Strategies to ensure all risk management procedures participants; older persons, younger people have been followed to identify possible risks with disability, home situations, squalor and mental health. 03 Strategies to ensure safety is paramount in service provision or when home visits occur. 04 What is the responsibility of each member of staff when organising or delivering home based services Target Audience: All staff and volunteers working in aged care services including: team leaders, coordinators and field staff. ! Register now! Please refer to page 6 for Fees and Charges. Trainer Lorraine Poulos A zoom link and training materials will be LORRAINE POULOS & provided to all registered participants a few days ASSOCIATES prior to training session. 13
REPORT WRITING IWATS SKILLS Zoom Webinar REGISTER NOW! Thursday 9th December 2021 9:30AM - 12:30PM Course Description: What are government’s ‘drivers’ for CHSP services? How to document your outputs reflect CHSP desired outcomes? The key components of Wellness and Reablement IWATS Trainer reporting and documenting. Lorraine Poulos Using an outcome based model of reporting. LORRAINE POULOS & ASSOCIATES ! Register now! Please refer to page 6 for Fees and Charges. Target Audience: A zoom link and training materials will be provided to all registered participants a few days prior to training session. All staff and volunteers working in aged care services including: team leaders, coordinators and field staff. Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 14
IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au DAY CENTRE PROGRAMMING AND REABLEMENT PROGRAM WATS Zoom Webinar REGISTER NOW! Thursday 11th November IWA 2021 Course Description: 9:30AM - 12:30PM Provide an interactive training session for CHSP providers via Zoom platform. Target Audience: All staff and volunteers working in aged care services including: team leaders, coordinators Participants Will Learn: and field staff. ! 01 How to implement day centre programs that reflect the requirements of CHSP Wellness and Reablement Register now! 02 How to measure outcomes using validated tools Please refer to page 6 for Fees and Charges. 03 How to document programs to reflect Wellness and A zoom link and training materials will be Reablement provided to all registered participants a few days prior to training session. 04 Where to access resources to assist 05 How to target those with Dementia to ensure programs meet this target groups 06 Cultural and spiritual programming Trainer Lorraine Poulos LORRAINE POULOS & ASSOCIATES 15
DEVELOPMENT OF A IWATS BUSINESS PLAN Zoom Webinar REGISTER NOW! TBC Course Description: IWATS Trainer Lorraine Poulos LORRAINE POULOS & ASSOCIATES ! Register now! Please refer to page 6 for Fees and Charges. A zoom link and training materials will be provided to all registered participants a few days prior to training session. Target Audience: All staff and volunteers working in aged care services including: team leaders, coordinators and field staff. Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 16
IWATS MEET YOUR IWATS Zoom Webinar TRAINERS Glen Sorensen Jenny Bray Director Director AGE COMMUNICATIONS JENNY BRAY TRAINING & CONSULTING After working as a Community Development Jenny Bray has over 26 years experience Worker, Practitioner, Academic and working in the community care and community Government officer, Glen Sorensen founded services industries, assisting over 300 Age Communications Pty Ltd in 1998. organisations to respond successfully to community needs and changing environments. Over the past 25 years, Glen has worked as a human services consultant with all tiers Her vast experience in training, consulting and of government, industry, peak bodies, non- project management means Jenny can both government and the private sector. see the big picture and enable organisations to manifest their vision at the grass roots level. He works extensively in the residential aged care, community care, disability, housing Jenny has a long association with the Inner and community development sectors as a West, a strong knowledge of the communities researcher, writer, trainer and facilitator. and aged and disability services of the area and across the State. He is the author of two books: • When I’m 64 • Options for the Ageing. IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 17
IWATS MEET YOUR IWATS Zoom Webinar TRAINERS Lorraine Carrie Hayter Poulos Director Managing Director CARRIE HAYTER CONSULTING LORRAINE POULOS & ASSOCIATES Carrie Hayter has 22 years experience working Lorraine Poulos is the managing director of in aged and community care sectors as well as Lorraine Poulos and Associates. Lorraine in the disability services industry. originally trained as a Registered Nurse and has post graduate qualifications in Health Services Carrie worked with Alt Beatty Consultants in the Management and Adult Education. development of a Guide for HACC Services in Implementing wellness approach. Her past roles include Chief Executive Officer of the Aged Care Channel and Director of Aged A Handbook for Community Care Services, and Community Care for a large multi purpose Empowering People, Enhancing Independence organisation. (2010). Lorraine is considered an expert in the area of In 2011 she delivered enabling approach auditing quality systems; having been a former training for Home and Community Care staff ACHS surveyor, a qualified aged care assessor across NSW. and the subject matter expert for the training of the sector and quality reviewers in the She is currently delivering a number of training Community Care Common Standards - Home session including LGBTI. Care Standards. She has worked in health and aged care for over 20 years and is well known for her passion and commitment to the industry. IWATS Marina Antonas 0408 490 011 iwats@eccnsw.org.au www.innerwestagedcareservices.org.au 18
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