Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...

 
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Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
INNER WEST AREA
     SECTOR SUPPORT
                     IWATS
DEVELOPMENT AND TRAINING

IWATS
                 Calendar
           July - December 2021

                       Marina Antonas
                       Inner West Sector Support
                       Development and Training Officer
                       0408 490 011
                       iwats@eccnsw.org.au
                       www.innerwestagedcareservices.org.au

                          Funded by the Australian

                     IWATS
                      Government Department of Health

 !   Register now!
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
    IWATS
  CONTENTS

Contents
About Us                                                              Page 3
Essential Information                                                 Page 4
Terms and Conditions                                                  Page 5
Registration Form                                                     Page 6

Training Sessions
Interface between CHSP and HCP | 19 August 2021                       Page 7
Risk Management for Group Based Services | 31 August 2021             Page 8
Royal Commission Impacts: Roadmap Readiness Webinar | 2 September 2021 Page 9
National Volunteer Standards | 29 September 2021                      Page 10
Planning for Uncertain Future | 13 October 2021                       Page 11
Professional Boundaries adn COVID-19 | 27 October 2021                Page 12
Good Home Visiting Protocols | 11 November 2021                       Page 13
Report Writing Skills | 9 December 2021                               Page 14
Day Centres Programming and Reablement Program | 9 December 2021      Page 15
Development of a Business Plan | TBC                                  Page 16

Meet Your Trainers
Glen Sorensen                                                         Page 17
Jenny Bray                                                            Page 17
Carrie Hayter                                                         Page 18
Lorraine Poulos                                                       Page 18

IWATS
      Marina Antonas
      0408 490 011
      iwats@eccnsw.org.au
      www.innerwestagedcareservices.org.au                                      2
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
    IWATS
  ABOUT US

Vision

The Inner West Area Sector Support Development and Training Service will provide
training and resources to promote best practice in the delivery of effective and efficient
community care services.

This includes paid staff and volunteers in the Inner West Region:
• Burwood LGA
• Canada Bay LGA
• Inner West Council LGA (Ashfield, Leichhardt and Marrickville)
• Strathfield LGA
• Canterbury/Bankstown Council (Canterbury LGA only)

Mission

The Inner West Sector Support Development and Training Service promotes upskilling and
learning through accessible quality programs which includes training and resources for the
community care sector.

Goals

To identify the education and training needs of all community care paid staff and
volunteers in the Inner West Area.
To provide appropriate training for all community care paid staff and volunteers to
perform their duties with confidence and professionalism.

To provide suitable education and training opportunities to assist IW CHSP staff,
volunteers and students to achieve their personal goals.

IWATS
        Marina Antonas
        0408 490 011
        iwats@eccnsw.org.au
        www.innerwestagedcareservices.org.au                                                 3
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
    ESSENTIAL

       IWATS
  INFORMATION
How to Register

Inner West Sector Support Development and Training Service (IWATS) is now offering
online ZOOM and WEBINAR Training.

Please complete the registration form on page 6 and return via email at:
iwats@eccnsw.org.au

Registrations must be recieved at least 2 weeks prior to the training date.

After you have registered, please wait to hear from the The Inner West Sector Support
Development and Training Officer to confirm your booking.

For more information contact the Inner West Sector Support Development Officer:
Marina Antonas | 0408 490 011 | iwats@eccnsw.org.au

Registration Fees*

•   Inner West CHSP Service Specfic Staff | $49.50

•   Inner West CHSP Service Volunteers and Students | Free of Charge

•   Inner West RAS/HCP | $105.50

•   Inner West CHSP/HCP Coordinators | $105.50

•   Inner West Service Assesment and Intake Staff | $105.50

•   Inner West Managers Responsible for CHSP Services | $105.50

•   Out of Area CHSP and Non-CHSP Funded Providers | $105.50

*GST Inclusive

Payments & Invoices

Payment can be either by cheque made out to: Ethnic Communities Council NSW - Inner
West SSDO&T Service, 221 Cope Street Waterloo NSW 2017 or by electronic transfer to

IWATS
the account details shown on your invoice which will be sent upon completion.

       Marina Antonas
       0408 490 011
       iwats@eccnsw.org.au
       www.innerwestagedcareservices.org.au                                             4
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
TERMS AND CONDITIONS
        IWATS
Enrolments

Priority of access will be given to CHSP funded service providers (Inner West CHSP paid
staff and volunteers) based in the Inner West Region (Ashfield, Burwood, Canterbury,
Canada Bay, Leichhardt, Marrickville and Strathfield areas)

Training Materials & Certificates

Materials will be disseminated to participates a few days prior to training session.
Certificates of attendance will be issued to participants upon completion of the course.

Refunds

Please choose your course carefully. Once registration is confirmed, credits/refunds will
only be made when a course is cancelled by IWATS or notification to withdraw is received 2
weeks in advance.

Cancellations

The Inner West Sector Support Development and Training Officer will attemp to ensure
all courses or individual service training takes place as per scheduled. However, the Inner
West Sector Support Development and Training Officer reserves the right to alter or cancel
the training sessions if required.

Privacy

The Inner West Sector Support Development and Training Officer assures you that any
information provided by you either in person or online is processed with confidentiality
and stored securely.

IWATS
      Marina Antonas
      0408 490 011
      iwats@eccnsw.org.au
      www.innerwestagedcareservices.org.au                                                    5
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
 REGISTRATION FORM
        IWATS              IT IS ESSENTIAL THAT ALL DETAILS BELOW ARE
                         COMPLETED IN CASE COURSE DETAILS ARE CHANGED

First Name:                                          Last Name:

Organisation:                                        Organisation ABN:

Invoice to be sent to:

Service Type:                                        Service Name:

Position:                                            Area of Coverage:

Mobile:		                                            Email:

Mailing Address:

Course Details:

Title:
Date/s:		                                            Venue:

Special Requirements:

                                    PLEASE TICK ONE OF THE FOLLOWING
Inner west RAS/HCP | CHSP/HSP                             Inner West CHSP Service Specific Staff |
Coordinators | Service Assessment and                     $49.50*
Intake Staff | Managers responsible for CHSP
Services | Out of area CHSP and Non-CHSP
Funded Providers | $105.50*

                                                          Inner West CHSP Service Volunteers and
         EO			               Finance Officer              Students | FREE OF CHARGE
         Manager		           Coordinator

IWATS
         Out of Area		       Other                        * GST Inclusive

              Marina Antonas
              0408 490 011
              iwats@eccnsw.org.au
              www.innerwestagedcareservices.org.au                                                   6
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
                                                                 Marina Antonas
                                                                 0408 490 011
                                                                 iwats@eccnsw.org.au
                                                                 www.innerwestagedcareservices.org.au

INTERFACE
BETWEEN
CHSP AND
HCP

WATS
Zoom Webinar
 REGISTER NOW!

                                                 Thursday
                                             19th August

                                                                           IWA
                                                     2021
  Course Description:                        9:30AM - 12:30PM

  Provide an interactive training session for CHSP
  providers via the Zoom platform.                      Participants Will Learn:
                                                        01 What has changed with CHSP and HCP interface

                                                        02 To what extent CHSP services are expected to
                                                           provide ongoing services to HCP consumers

                                                        03 Future proofing CHSP services to meet future needs
                                                           to the older population

                                                        04 Effective communication with providers to support
  Target Audience:                                         best outcomes for clients and consumers

  All staff and volunteers working in aged care
  services including: team leaders, coordinators and
  field staff.

     !       Register now!
  Please refer to page 6 for Fees and Charges.
                                                                                Trainer
                                                                                Lorraine Poulos
  A zoom link and training materials will be provided
                                                                                LORRAINE POULOS &
  to all registered participants a few days prior to
                                                                                ASSOCIATES
  training session.
                                                                                                           7
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
RISK MANAGEMENT FOR

IWATS
      GROUP BASED SERVICES
                                              Zoom Webinar
                                                  REGISTER NOW!

                                                                                                 Tuesday
                                                                                               31st August
                                                                                                     2021

                                                           IWATS
                                                                                              9:30AM - 12:30PM

    Course Description:
    This training introduces participants to the concept
    of “compounding risk”. Compounding risk refers to                                  Trainer
    a situation when two or more risks intersect, where
    the potential effect is greater than the sum of the                                Jenny Bray
    individual risks. Social Support Groups have two                                   JENNY BRAY TRAINING AND
    situations where compounding risk occurs:                                          CONSULTING

01 Where the same group of people are over time,

                                                                  Target Audience:
   experiencing high support needs. If its were just
   one-person in the group it could be managed, but
   what if it is 5, 8, 10 or 20 people?
                                                                  This workshop is suitable for managers,
02 Where greater numbers of older people using                    coordinators and support workers.
   higher levels of HCPs or who are in residential care,
   are admitted to the social support group. This
   has been recommended by the Aged Care Royal                       !       Register now!
   Commission. Services need to prepare for this
   situation.
                                                                  Please refer to page 6 for Fees and Charges.

                                                                  A zoom link and training materials will be provided
                                                                  to all registered participants a few days prior to

IWATS
                                                                  training session.

            Marina Antonas
            0408 490 011
            iwats@eccnsw.org.au
            www.innerwestagedcareservices.org.au                                                                        8
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
IWATS
                                                                         Marina Antonas
                                                                         0408 490 011
                                                                         iwats@eccnsw.org.au
                                                                         www.innerwestagedcareservices.org.au

ROYAL
COMMISSION
IMPACTS:
ROADMAP

WATS
READINESS Thursday

                                                                IWAT
Zoom Webinar                  REGISTER NOW!         2nd September
                                                              2021
                                                      10:00AM - 12:00PM

                                                                06       Scenario planning for Home Care

                                                                07       Selecting strategiv forecastingn strategies

                                                                08       Modelling cost implications of
     This Webinar will cover the                                         recommendations

     following topics:                                          09       “Easy to implement” changes

01   Customising your “Roadmap to Readiness” document

02 Assessing the Federal Budget 2021 impacts and
   opportunities                                                                            Trainer
03   Outline the key ‘known’ aspects of the Royal Commission                                Lorraine Poulos
     Report                                                                                 LORRAINE POULOS &
                                                                                            ASSOCIATES
04 Analysis of recommendations and impact on your
   service

IWATS
05 Educating and informing the governing body                        !         Register now!
     Target Audience:
                                                                 Please refer to page 6 for Fees and Charges.

                                                                 A zoom link and training materials will be provided
     All staff and volunteers working in aged care services      to all registered participants a few days prior to
     including: team leaders, coordinators and field staff.      training session.
                                                                                                                    9
Calendar July - December 2021 - INNER WEST AREA SECTOR SUPPORT DEVELOPMENT AND TRAINING - Inner West Aged Care ...
NATIONAL VOLUNTEER

IWATS
         STANDARDS
                                            Zoom Webinar
                                                 REGISTER NOW!

                                                                                           Wednesday
                                                   Wednesday                            29th September
                                                                                                  2021

                                                        IWATS
                                                  29 September
                                                         2021                              9:30AM - 12:30PM

Course Description:                                10:00AM - 12:00PM

This is a great training session for any service that
uses Volunteers in their service model.
                                                                                      Trainer
                                                                                      Jenny Bray
You will learn more about the National Volunteering
Standards and how they can help you to ensure                                         JENNY BRAY TRAINING AND
you are supporting and managing your volunteers                                       CONSULTING
in a way that is likely to lead to long term success.

                                                                 Target Audience:
We review the key standards that mean the most
to volunteers and we will share ideas on how to
address those standards in the most affordable
and innovative way.                                              This workshop is suitable for all volunteers working
                                                                 in the CHSP services.

                                                                    !       Register now!
                                                                 Please refer to page 6 for Fees and Charges.

                                                                 A zoom link and training materials will be provided
                                                                 to all registered participants a few days prior to

IWATS
                                                                 training session.

      Marina Antonas
      0408 490 011
      iwats@eccnsw.org.au
      www.innerwestagedcareservices.org.au                                                                         10
IWATS
                                                                    Marina Antonas
                                                                    0408 490 011
                                                                    iwats@eccnsw.org.au
                                                                    www.innerwestagedcareservices.org.au

PLANNING
FOR AN
UNCERTAIN
FUTURE

WATS
Zoom Webinar
   REGISTER NOW!

                                                  Tuesday
                                               13th October

                                                                               IWA
                                                      2021
       Course Description:                     9:30AM - 12:30PM       Participants Will Learn:
This session introduces participants to a simple method
of planning in uncertain contexts. Its called “scenario   01 How do you plan when there are so many
planning”.                                                   unknowns?

Scenario planning helps you to work out what the key      02 What will happen after the Royal Commission
drivers of change are, the range of scenarios you need       Report?
to be prepared for and the like-hood of each occurring.
                                                          03 How can I make service meet the future changes?
In a half a day course this is as far as we can take
you, but with this head start, you can identify what
adjustments are needed to give you the greatest chance
of success no matter what changes that are out of your
control you are faced with.
                                                              Target Audience:
                                                          All staff and volunteers working in aged care services
                                                          including: team leaders, coordinators and field staff.

   !       Register now!
Please refer to page 6 for Fees and Charges.

A zoom link and training materials will be provided                                Trainer
to all registered participants a few days prior to
training session.                                                                  Jenny Bray
                                                                                   JENNY BRAY TRAINING AND
                                                                                   CONSULTING

                                                                                                                   11
PROFESSIONAL
                       BOUNDARIES &

IWATS                    COVID-19
                                           Zoom Webinar
                                                REGISTER NOW!

                                                Tuesday
                                              27th October
                                                    2021

                                                        IWATS
                                              9:30AM - 12:30PM

Course Description:                                                                  Trainer
With the context of COVID-19 and the impacts of                                      Jenny Bray
greater isolation for older people, the relationships
                                                                                     JENNY BRAY TRAINING AND
between workers and their clients have intensified.
                                                                                     CONSULTING
The greater use of information technology and
sometimes the emotions involved in being ‘depended
upon’, can make decision about professional
boundaries more challenging.                                       !       Register now!
Community care professionals are needing to ‘touch              Please refer to page 6 for Fees and Charges.
base’ with their peers and with the evidence, navigate
the changed landscape.                                          A zoom link and training materials will be provided
                                                                to all registered participants a few days prior to
This session covers the legal and working definitions           training session.
of Professional Boundaries in the community care
sector.

The focus is on the changed circumstances caused                Target Audience:
by COVID-19. Information is based on literature
                                                                Aged Care field staff, coordinators, managers,
reviews, performed every 2 years to ensure the
                                                                board representatives and volunteers.
material is in accordance with current best practice.

       Marina Antonas
       0408 490 011
       iwats@eccnsw.org.au
       www.innerwestagedcareservices.org.au                                                                       12
IWATS
                                                                    Marina Antonas
                                                                    0408 490 011
                                                                    iwats@eccnsw.org.au
                                                                    www.innerwestagedcareservices.org.au

GOOD HOME
VISITING
PROTOCOLS

WATS
Zoom Webinar

 REGISTER NOW!
                                                 Thursday
                                           11th November

                                                                               IWA
                                                       2021
  Course Description:                        9:30AM - 12:30PM
                                                                      Participants Will Learn:
  The training will be developed in line with             01 Identifying what is Good Practice in community
  recognised legislation for safety of workers               services when home visiting
  and volunteers working in the community
  sector and tailored to the services relevant to         02 Strategies to ensure all risk management procedures
  participants; older persons, younger people                have been followed to identify possible risks
  with disability, home situations, squalor and
  mental health.                                          03 Strategies to ensure safety is paramount in service
                                                             provision or when home visits occur.

                                                          04 What is the responsibility of each member of staff
                                                             when organising or delivering home based services

                                                               Target Audience:
                                                               All staff and volunteers working in aged care
                                                               services including: team leaders, coordinators
                                                               and field staff.

     !       Register now!
  Please refer to page 6 for Fees and Charges.
                                                                                    Trainer
                                                                                    Lorraine Poulos
  A zoom link and training materials will be
                                                                                    LORRAINE POULOS &
  provided to all registered participants a few days
                                                                                    ASSOCIATES
  prior to training session.
                                                                                                                13
REPORT WRITING

IWATS
                        SKILLS
                                            Zoom Webinar
                                                REGISTER NOW!

 Thursday
9th December
     2021
9:30AM - 12:30PM

  Course Description:
  What are government’s ‘drivers’ for CHSP services?

  How to document your outputs reflect CHSP desired
  outcomes?

  The key components of Wellness and Reablement
                                                       IWATS                        Trainer
  reporting and documenting.
                                                                                    Lorraine Poulos
  Using an outcome based model of reporting.                                        LORRAINE POULOS &
                                                                                    ASSOCIATES

                                                                   !       Register now!
                                                                Please refer to page 6 for Fees and Charges.

  Target Audience:                                              A zoom link and training materials will be provided
                                                                to all registered participants a few days prior to
                                                                training session.
  All staff and volunteers working in aged care
  services including: team leaders, coordinators and
  field staff.

         Marina Antonas
         0408 490 011
         iwats@eccnsw.org.au
         www.innerwestagedcareservices.org.au                                                                     14
IWATS
                                                                     Marina Antonas
                                                                     0408 490 011
                                                                     iwats@eccnsw.org.au
                                                                     www.innerwestagedcareservices.org.au

DAY CENTRE
PROGRAMMING
AND
REABLEMENT
PROGRAM

WATS
Zoom Webinar
 REGISTER NOW!
                                                Thursday
                                            11th November

                                                                              IWA
                                                       2021
    Course Description:                       9:30AM - 12:30PM

    Provide an interactive training session for CHSP
    providers via Zoom platform.                              Target Audience:
                                                              All staff and volunteers working in aged care
                                                              services including: team leaders, coordinators

    Participants Will Learn:                                  and field staff.

                                                                 !
01 How to implement day centre programs that reflect
   the requirements of CHSP Wellness and Reablement                       Register now!
02 How to measure outcomes using validated tools              Please refer to page 6 for Fees and Charges.

03 How to document programs to reflect Wellness and           A zoom link and training materials will be
   Reablement                                                 provided to all registered participants a few days
                                                              prior to training session.
04 Where to access resources to assist

05 How to target those with Dementia to ensure
   programs meet this target groups

06 Cultural and spiritual programming                                               Trainer
                                                                                    Lorraine Poulos
                                                                                    LORRAINE POULOS &
                                                                                    ASSOCIATES
                                                                                                                   15
DEVELOPMENT OF A

IWATS
         BUSINESS PLAN
                                      Zoom Webinar
                                          REGISTER NOW!

                                              TBC

Course Description:

                                               IWATS                             Trainer
                                                                                 Lorraine Poulos
                                                                                 LORRAINE POULOS &
                                                                                 ASSOCIATES

                                                             !       Register now!
                                                          Please refer to page 6 for Fees and Charges.

                                                          A zoom link and training materials will be provided
                                                          to all registered participants a few days prior to
                                                          training session.

                                                          Target Audience:
                                                          All staff and volunteers working in aged care
                                                          services including: team leaders, coordinators and
                                                          field staff.

   Marina Antonas
   0408 490 011
   iwats@eccnsw.org.au
   www.innerwestagedcareservices.org.au                                                                     16
IWATS                     MEET YOUR

    IWATS
                                         Zoom Webinar

  TRAINERS

                          Glen Sorensen                                       Jenny Bray
                          Director                                            Director
                          AGE COMMUNICATIONS                                  JENNY BRAY TRAINING &
                                                                              CONSULTING

After working as a Community Development          Jenny Bray has over 26 years experience
Worker, Practitioner, Academic and                working in the community care and community
Government officer, Glen Sorensen founded         services industries, assisting over 300
Age Communications Pty Ltd in 1998.               organisations to respond successfully to
                                                  community needs and changing environments.
Over the past 25 years, Glen has worked as
a human services consultant with all tiers        Her vast experience in training, consulting and
of government, industry, peak bodies, non-        project management means Jenny can both
government and the private sector.                see the big picture and enable organisations to
                                                  manifest their vision at the grass roots level.
He works extensively in the residential aged
care, community care, disability, housing         Jenny has a long association with the Inner
and community development sectors as a            West, a strong knowledge of the communities
researcher, writer, trainer and facilitator.      and aged and disability services of the area and
                                                  across the State.
He is the author of two books:
• When I’m 64
• Options for the Ageing.

IWATS
      Marina Antonas
      0408 490 011
      iwats@eccnsw.org.au
      www.innerwestagedcareservices.org.au                                                           17
IWATS                    MEET YOUR

    IWATS
                                         Zoom Webinar

  TRAINERS
                                                                                 Lorraine
                          Carrie Hayter                                          Poulos
                          Director                                               Managing Director
                          CARRIE HAYTER CONSULTING                               LORRAINE POULOS &
                                                                                 ASSOCIATES

Carrie Hayter has 22 years experience working        Lorraine Poulos is the managing director of
in aged and community care sectors as well as        Lorraine Poulos and Associates. Lorraine
in the disability services industry.                 originally trained as a Registered Nurse and has
                                                     post graduate qualifications in Health Services
Carrie worked with Alt Beatty Consultants in the     Management and Adult Education.
development of a Guide for HACC Services in
Implementing wellness approach.                      Her past roles include Chief Executive Officer
                                                     of the Aged Care Channel and Director of Aged
A Handbook for Community Care Services,              and Community Care for a large multi purpose
Empowering People, Enhancing Independence            organisation.
(2010).
                                                     Lorraine is considered an expert in the area of
In 2011 she delivered enabling approach              auditing quality systems; having been a former
training for Home and Community Care staff           ACHS surveyor, a qualified aged care assessor
across NSW.                                          and the subject matter expert for the training
                                                     of the sector and quality reviewers in the
She is currently delivering a number of training     Community Care Common Standards - Home
session including LGBTI.                             Care Standards.

                                                     She has worked in health and aged care for
                                                     over 20 years and is well known for her passion
                                                     and commitment to the industry.

IWATS
    Marina Antonas
    0408 490 011
    iwats@eccnsw.org.au
    www.innerwestagedcareservices.org.au                                                                18
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