BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
VOLUME 13.1 – 2018

  BRANDS TALK SUSTAINABILITY:
EXCLUSIVE M&S AND COCA-COLA INTERVIEWS
                WHAT ARE THE DEFINING TRENDS OF 2018?
                           SERIALISATION PERSPECTIVES
              MINIMALIST DESIGN: THE POWER OF SILENCE
                       INTRODUCING THE DIGITAL NOMAD
BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
Cover image © Mehmet Gözetlik

                                                                                VOLUME 13.1 – 2018
   Head of Content                     Senior Account
   Tim Sykes                           Managers
                                       Kevin Gambrill
   Editors                             Jesse Roberts
   Elisabeth Skoda
   Libby White                         Account Manager
                                       Dominic Kurkowski
   Head of Studio
   Gareth Harrey                       Executive Assistant
                                       Amber Dawson
   Art Editor
   Paul Holden-Abbott                  IT Support
                                       Syed Hassan
   Advertising Coordinator
   Kayleigh Harvey                     Data Manager                               3   Editorial Tim Sykes
                                       Andrew Wood                                5   M&S Interview Are we looking at a one-polymer future?
                                                                                  7   2018 Predictions This year’s defining trends in CPG and
                                                                                		    retail packaging
                                                                                 14   Smart Manufacturing Automation perspectives
                                                                                 17   Innovation Spotlight Pont brings twist to cap design
   Packaging Europe Ltd                                                          18   Coca-Cola Interview Inside the new sustainability plan
   Part of the Rapid News Communications Group                                   20   Pharmapack The future is now
   Alkmaar House, Alkmaar Way, Norwich, Norfolk, NR6 6BF, UK                     23   Bostik What if hotmelt adhesives could bring comfort and
                                                                                		    safety in your plant?
   Registered Office: Carlton House, Sandpiper Way,                              25   Smurfit Kappa On-shelf differentiation in advance
   Chester Business Park, Chester, CH4 9QE.                                      28   Bioplastics EUBP Conference review
   Company No: 10531302.                                                         31   ADF/PCD Paris Counting down to the next edition
   Registered in England. VAT Registration No. GB 265 4148 96                    33   Prosweets Sweet solution
                                                                                 35   Ipack-Ima Ipack-Ima returns with new vision
   Telephone: +44 (0)1603 885000
                                                                                		Serialisation
   Editorial: editor@packagingeurope.com                                        36 The countdown to FMD
   Studio: production@packagingeurope.com                                       37 Leveraging serialisation
   Advertising: jr@packagingeurope.com, kg@packagingeurope.com                  38 The CMO point of view
                                                                                40 Serialisation as driver of digital transformation
   Website: www.packagingeurope.com                                             42 A driver of digital transformation

   Facebook: www.facebook.com/PackagingEurope                                    44   Pouches Standing-up to market pressures
   Twitter: www.twitter.com/PackagingEurope                                      47   Form-Fill-Seal Forming the future
                                                                                 49   Packaging Innovations Looking ahead to the UK’s
                                                                                		    largest show
                                                                                 54   Zecher Zecher’s close cooperation with
                                                                                		    machine manufacturers
                                                                                 56   Inspection Keeping an eye on the line
   © Packaging Europe Ltd 2018                                                   60   Minimalism The power of silence
   No part of this publication may be reproduced in any form for any             62   Innovations Warsaw Every pack is important
   purpose, other than short sections for the purpose of review, without         63   Squid Ink All around printing expertise
   prior consent of the publisher.                                               69   Cosmopack Held in conjunction with Cosmoprof
                                                     ISSN 2516-0133 (Print)
                                                                                		    Worldwide Bologna
                                                     ISSN 02516-0141 (Online)    72   Digital Nomad Happy new opportunity!
BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
Tim Sykes

                                                         EDITOR

AS
              the calendar turns over to January it’s habitual to gaze inquisitively       Meanwhile, the clock is ticking as the EU’s Falsified Medicines Directive
              at the year ahead. In the following pages an array of packag-            comes into force in 2019, with the pharmaceutical supply chain still in varying
              ing people make their predictions about driving trends across            states of readiness. We present a series of perspectives on serialisation: from
consumer packaging in 2018. To add my own forecast, it may shock none of               practical advice on how to achieve compliance to exploring the opportunities
you to suggest that sustainability will again dominate the agenda. Packaging           for pharma companies and CMOs to harness their investments in connectiv-
waste, and specifically plastic waste, is in the socio-political crosshairs as never   ity to add business value. In addition, we share the latest trends in pouches,
before, and it seems as though a consensus may be crystallising (driven both           form-fill-seal technology, innovations in inspection, speak to the planet earth’s
by populism and reasonable concern about a grave problem) that SOMETHING               most passionate advocate of minimalist design Mehmet Gözetlik, and review
SERIOUS OUGHT TO BE DONE. As an industry, it’s important to state the case for         the dizzying pace of progress in smart manufacturing as exhibited at Rockwell’s
packaging and point out the dangers of kneejerk reaction – but also to ensure          latest Automation Fair.
we are engaged in joined-up and innovative solutions to the waste problem.                 Last but not least, I’m delighted to introduce our new, star columnist Richard
   Long-term, holistic solutions to the packaging waste and ocean litter will in       Askam – one of the brains behind the groundbreaking Share a Coke campaign
fact be a special focus in Packaging Europe throughout the year. We’ll be giving a     and the world’s leading commentator on the disruptive influence of digital print
platform to the voices that matter on this subject, facilitating a dialogue between    on labelling and packaging. From now on you’ll find Richard on the back page of
industry and its critics, and shining a light on the innovations in technology and     Packaging Europe, doing his own future-gazing and challenging industry to seize
systems that can make a difference. Our 2018 Sustainability Awards, scaled up          the massive opportunities presented by technology.
and with an eminent, independent judging panel, will complement this.                      We’ll be back with the next edition of Packaging Europe magazine in March.
   Sustainability features heavily in this month’s edition of the magazine. We         In the meantime, keep in touch with the latest developments and innovations by
review the recent European Bioplastics conference, where biodegradability was          subscribing to our newsletter and connecting on Twitter.
much in discussion as an answer to the packaging problem and global brand
owners presented their strategies. We also have exclusive interviews inter-            Tim Sykes
rogating the household names Coca-Cola and Marks & Spencer on their latest             ts@packagingeurope.com
sustainable packaging plans.                                                           @PackEuropeTim

                                                                                                                                                                   © Mehmet Gözetlik
                                           Mehmet Gözetlik discusses his minimalised brands on page 60

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
SUSTAINABLE RETAIL

ARE WE LOOKING AT A
ONE-POLYMER FUTURE?
The international retailer Marks & Spencer has earned a reputation for proactivity in its sustainability policies. In
2007 the business launched a 100-point sustainability plan, dubbed ‘Plan A’, which over the ensuing decade
has seen simplification of the types of plastic used in its private label packaging, removed microbeads from its
products, introduced a charge on plastic carrier bags, and optimised packaging – resulting in a reduction in
packaging materials in 140 snacking products. Its latest iteration, Plan A 2025 steps up the ambitions,
including the One Polymer Road Map and a target that 100 per cent of its packaging is widely recycled.
Tim Sykes spoke to M&S’s Kevin Vyse (senior technologist, Food Packaging, and Circular Economy Lead) about
the company’s approach to sustainability in packaging and the implications of the latest goals.

T                                                                                  KV
     IM SYKES:                                                                                  We use packaging smartly to ensure products stay fresh for longer.
     How does M&S assess and manage the trade-offs in environmental                             For example, 1gm piece of film can double the life of a cucumber,
     performance, such as between overall product footprints (including food                    apples and bananas and 5gms of plastic can ensure that a piece
waste) and the hot question of packaging waste?                                    of meat greatly improves the quality of the product. By keeping food fresher for
                                                                                   longer, customers throw out less food.

K
     EVIN VYSE:                                                                       However, we recognise the enormous challenges, that the current approach
     We look holistically at everything we do – across our operation, our supply   to plastic use globally is causing and see that we have an important part to play
     chains and of course when our customers come to remove packaging              in preventing the leakage of plastic into the environment. We’ve already taken
and use our products. This includes designing our products and packaging that      action in a number of areas – from introducing the 5p carrier bag charge, and
underpin the creation of a circular economy in the markets we serve.               removing microbeads from our products significantly ahead of legislation, to
                                                                                   reducing the amount of packaging we use. For example, we have saved 75

TS
            Given the current heat on plastics in general, how does M&S            tonnes of packaging annually by redesigning the packaging for our 140 snack-
            perceive and respond to public pressure that might not be              ing products and will continue to innovate to optimise our packaging design.
            informed by a rounded understanding of the role of packaging and          We know there is more to do – that’s why we’ve set a bold target to make all
unintended consequences?                                                           our packaging ‘widely recyclable’ by 2022, as part of our zero-waste ambition.

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
SUSTAINABLE RETAIL                                                                                                                                                                                                                                                                         2018 TRENDS

                                                                                                                                                                          DEFINING 2018
                                                                                                                                                                          Packaging Europe canvassed opinion on the trends and technologies that will characterise CPG and
                                                                                                                                                                          retail packaging over the coming year. A diverse group of industry authorities passed around our crystal
                                                                                                                                                                          ball. Here is what they foresaw.
We’re working with policy makers, fellow retailers, manufacturers, local              more organisations taking an interest in the future of biopolymers and this will
authorities, the recycling and plastics industry, WRAP and the Ellen MacArthur        continue to increase.
Foundation to develop scalable solutions to prevent the leakage of plastics into

                                                                                      TS
the environment.                                                                                    The objective of simplifying down to the use of a single
                                                                                                    polymer is perhaps the most eye-catching aspect of the M&S

TS
              Is there merit in considering the proposition of replacing plastics                   packaging material strategy. Given your diverse range of
              wherever this is viable from a holistic point of view?                  products and associated packaging applications, it must be a challenge to
                                                                                      find a single polymer that efficiently delivers all of the necessary properties
                                                                                      across rigid and flexible formats. You have previously remarked that the

KV
               We are always looking into new ways to package products but our        selected plastic is likely to be a new structure. What are the prerequisites
               focus is on making the plastic as light as possible whilst improving   of this polymer?
               overall collection and recycling.

                                                                                      KV
   Plan A 2025 sets a bold new goal to be a zero waste business across all that                     We’ve already worked hard to reduce the number of plastics we
we do – our operations, our supply chains and of course when our customers                          use in our food business – and now just use three. Our ambition
come to remove packaging and use our products. This includes designing our                          is to look at the feasibility of making all M&S own-brand plastic
products and packaging to underpin the creation of a circular economy in the          packaging from one polymer group, which will help maximise the use of
markets we serve.                                                                     recycled content.
   By 2022 all M&S product packaging in the UK that could end up with our                The polymer needs to be able to be blow moulded, extruded or formed. PET                Steve Adams, managing director at James Cropper                                        Simon Edwards, VP sales and marketing at Tonejet
customers will be not only ‘recyclable’, but ‘widely recycled’. To achieve this, we   already plays a part in our packaging inventory and so it’s a close contender
will actively collaborate with others to bring about changes in local government      for the role as a single. However, there are some exciting developments in the
recycling policy. By 2022, we will also assess the feasibility of making all M&S      pipeline that may perform better than PET, PEF (polyethylene-furanoate) being       Sustainability continues to drive innovation                                           cessing them at our plant and using the resulting high quality material to create

                                                                                                                                                                          L
plastic packaging from one polymer group, which will help maximise the use of         one of them. We know that by 2022 there’ll be two pilot plants running PEF.               ess is More! There is a clear trend due to the need for sustainable packag-      their iconic yellow shopping bags – a unique, closed-loop solution. Arrange-
recycled content.                                                                     We’re looking at all these options too.                                                   ing as well as cost efficiency to optimise packaging materials without           ments like this help businesses to enhance their brand value by demonstrating
                                                                                                                                                                                compromising food and beverage products. Also the developments of more           their commitment to sustainability, while upholding their premium appeal.

TS                                                                                    TS
             We were both present at the European Bioplastics conference this year,                 Is there a role for other stakeholders to play in the specification   efficient conversion rates and packaging equipment offers many options now
             where advantages of bioplastics as a sustainable packaging substrate                   of the ‘super-polymer’? Do you see an opportunity to multiply the     to reduce energy use during the packaging process. Using fewer materials and           Steve Adams, managing director at James Cropper
             were discussed in much depth. What do you consider the roadblocks?                     impact of simplification with cross-industry implementation?          less energy during packaging production, for higher performance packaging
                                                                                                                                                                          materials without compromising packaging integrity is key.                             Direct to shape

KV                                                                                    KV
              Bioplastics are traceable and allow retailers to provide greater                     Absolutely. In fact, we are already collaborating around R&D with a       Meanwhile, moves to make it easier to recycle flexible packaging will be a key      Direct-to-shape digital printing for packaging has generated some of the most
              visibility of the supply chain. With cheap fossil fuels in the mar-                  number of groups. This project is a great example of how collabora-    driver. Advancing a circular economy in flexible packaging is a clear trend as well    interesting and thought-provoking discussions over the last 12 months, and it’s
              ketplace, scalability has been a challenge. However, we’re seeing                    tion is vital for the circular economy. 		                             as a challenge: keeping food and beverages arriving fresh to our tables implies        certainly one-to-watch as we look ahead to growth markets in 2018.
                                                                                                                                                                          increasing use of more sophisticated multilayer packaging solutions. Work in              It serves two key market sectors in my opinion. The first being the mass
                                                                                                                                                                          areas such as barrier adhesives and compatibilisers (offering producers the            market where packaging is produced for the average consumer for average rea-
                                                                                                                                                                          option to recycle their scraps) will be important elements in this drive.              sons, but the need for small job runs is still an issue due to segmentation or prolif-
                                                                                                                                                                                                                                                                 eration of the variety of images or languages required on the product packaging.
                                                                                                                                                                          Carolina Gregorio, lead marketing manager for Food Packaging at DOW Europe             Digital printing is used in this case to free up valuable packaging real estate and
                                                                                                                                                                                                                                                                 produce variations of the same package for different markets or regions. The
                                                                                                                                                                          Upcycling                                                                              second market sector for direct-to-shape is speciality applications. This is when
                                                                                                                                                                          With the luxury market forecast to grow and the sustainability agenda quite            brands utilise the capabilities of digital printing to produce packaging for promo-
                                                                                                                                                                          rightly high in society’s priorities, we expect ‘upcycling’ to take the spotlight as   tional or event-based activities. The objective of these activities is to bolster the
                                                                                                                                                                          something that combines the environmentally friendly with the premium. For             brand rather than generate huge amounts of revenue. It’s an opportunity to grow
                                                                                                                                                                          example, we’re collecting used cups from Selfridges’ food hall and offices, pro-       or maintain market share through brand awareness, often strongly supported by

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
2018 TRENDS

       Bert Schoonderbeek, managing director, Contiweb                                            Erich Hoch, EVP and CEO, Jabil Digital Solutions

resulting social media conversations and, in 2017, we’ve seen more and more              modular inline platform that can be easily adapted should be the key investment
brands realise the value in this activity and create their own campaigns.                for printers who need to meet future changes as market demands become
    What’s exciting about the year ahead for direct-to-shape is that the technol-        increasingly tough.
ogy being developed for this area is really coming into its own. Until now, we’ve
seen companies talk about direct-to-shape machines for aerosol cans, plastic             Bert Schoonderbeek, managing director, Contiweb
tubes, glass cylinders and beverage cans with some claiming to be able to do
it all. While that may be technically possible, in reality the cost base may not         Brand brilliance at the intersections
make it financially viable. Therefore, we’re now seeing machine manufacturers            By now the industry is familiar with major trends such as digitisation, multi-
focus in on one dedicated application for their technology as the market starts to       channel retail and sustainability. For example, there are ample opportunities to
settle. The challenge now will be for these companies to put their hypotheses for        innovate more secure closures and improve package strength to avoid leakage
these machines’ capabilities into the hands of actual brands and start producing         and breakage during shipping that would most definitely have a negative effect
real products. This requires some creativity on the part of the manufacturer to          on the end user experience.
get their first machines to market! But overall, 2018 will be a time for clarity             Many players are quickly adapting their packaging strategies to address these
around these solutions. There will be a real focus on market viability for both          familiar trends. Less obvious, however, are the unique opportunities for what
the user and the consumer and it will be a time for these platforms to prove             Jabil calls “brand brilliance” at the intersections where these trends converge.
themselves. Once this has happened, it will lead to a really exciting time for the           For example, most brands recognise that online retail outlets are among the
sector because the manufacturers can then branch out again, applying their               growing number of alternative channels to conventional brick-and-mortar stores.
new technology to other applications where it can innovate the supply chain and          But digitisation offers more than an online storefront or mobile app to shop for
consumer experience once again.                                                          the same products we can find on a store shelf. It also allows innovative new
                                                                                         packaging to leverage ubiquitous connectivity to spark interactions with other
Simon Edwards, VP sales and marketing at Tonejet                                         consumers, retailers, products and brands.
                                                                                             Similarly, the versatility of plastic packaging may seem to run counter to the
Hybrid print technology                                                                  rising interest in sustainability. But in many cases, brands are finding unique
In 2017 we saw that the world of flexible packaging is further diversifying: while       solutions precisely where these two trends converge. Many are answering
digital printing is becoming more important, however, for wider web applications,        the call for more sustainable packaging by making more use of advanced
it is still a costly way of printing. Printers and converters face growing pressure to   biodegradable and recyclable polymers to allow consumers to feel good about
slash costs, cut turn-around times and deliver premium print quality, while brand        their product and packaging choices while enabling brands to tap all the creative
owners want to make regular changes without incurring the expensive set-up               and practical benefits that plastic materials have to offer.
costs associated with flexo and gravure. To be able to meet their customer’s
demands and high expectations for print quality, flexibility and sustainability,         Erich Hoch, EVP and CEO, Jabil Digital Solutions
printers and converters are discovering the many benefits of using web offset for
packaging work.                                                                          Pack-vertising
     We predict that over the next few years, hybrid technology will become the          I predict an increase in ‘pack-vertising’, where product labels are used as a core
industry standard. Printers will want to combine all the benefits of web offset          part of the marketing message. This is increasingly important when there is
with the inherent advantages that flexo, gravure and digital can offer, so a             continued pressure on marketing spend – as has been the case in recent years.

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
2018 TRENDS

  Ken Chrisman, president of Sealed Air’s Product Care division

   Meanwhile, lead times will continue to shorten. At present, most digital            ping costs low without letting temperatures rise? As food manufacturers and
printing companies can offer very quick turnaround of work. However, these             retailers test the waters of food e-commerce operations, commercial validity is
have tended to be small jobs and have not really impacted the general industry         paramount. To help assure this, a combined primary and secondary packaging
wide accepted norms. I predict this changing, as more companies install high           operation is fundamental.
productivity inkjet digital devices, used for longer runs. The digital e-commerce         As a result, more stringent industry standards and regulations will be required
model, allowing simple on-line ordering and quick delivery, will spread to the         to help ensure food freshness and protect consumers. It will be vitally important
wider market.                                                                          that businesses track these updates and proactively look for solutions that can
                                                                                       help with the transport of fresh goods.
Bui Burke, senior VP Sales, Screen
                                                                                       Ken Chrisman, president of Sealed Air’s Product Care division
Brand experience in every box
With more products being sent directly to homes, the visual and tactile impacts        Style & substance
inside a delivery can be a powerful selling point for brands. Logos, photos, and       With online sales continuing to rise year-on-year and less ‘bricks-and-mortar’
illustrations can be printed on the protective packaging materials or directly         shops, the onus is on businesses to take a two-pronged approach - incorpo-
on the shipping box or mailer, which can help deliver a brand experience that          rating both substance and style into packaging to create a superior customer
connects with consumers and further communicates how that brand value is               experience at home.
enhancing their lives.                                                                    Putting in place pioneering void fill and cushioning solutions should be the top
    In this way, custom packaging design can reinforce the mission and lifestyle       priority as it can make a remarkable difference – not only in terms of ensuring
of a company, as well as the lifetime customer value. As companies discover            products arrive in perfect condition, but also by speeding up the packaging pro-
more about their customers, both their shopping and unboxing experiences will          cess, optimising overall efficiencies and improving sustainability by minimising
become more personalised.                                                              the amount of packaging used overall.
    Meanwhile, as the needle moves ever higher on the consumer instant                    At the same time, creating a memorable first impression when a package
gratification meter, the expectations among online shoppers for speedy, precise,       arrives is now more important than ever before as nearly 40 per cent of the
damage-free deliveries have never been greater. In response, retailers are apply-      British public admit that colour is the most appealing feature of packaging, while
ing pressure throughout the supply chain to deliver products faster and more           a quarter say that imagery caught their eye the most. This will no doubt fuel
efficiently. Manufacturers are feeling the added pressure of having to make            the growing popularity of personalisation in packaging as firms battle it out to
direct deliveries to customers to help reduce retailers’ inventories. This will only   achieve that all-important ‘wow’ factor.
accelerate in 2018. Retailers want to avoid pallets and ensure that products are
ready to be shipped at a moment’s notice – and by manufacturers ideally. This          Jason Poxon, packaging technologist at Antalis
will require a wholesale re-working of manufacturers’ business models.
    The sweet spot for fresh goods delivery packaging is difficult to hit. How         Active & intelligent
much packaging does it take to maintain proper temperatures, and how much              Whether at home, work or during our leisure activities, we are seeing an increas-
wiggle room (i.e. hours spent in the back of a delivery truck from processor to        ing amount of technology penetrate our lives. A few years ago, it looked like
retailer, or unprotected from the elements at a front door) can any box, bag, or       NFC technology was on the verge of revolutionising the packaging industry and
cooler handle? How can processors and retailers keep material and ship-                making that ‘smart’ as well, but then the initial hype began to fade away.

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
2018 TRENDS
Now the buzz is back and 2018 seems set to be the year when smart packag-             Minimalism & transparency
ing finally starts to reach beyond simply being a ‘cool idea’, and moves closer to    Aiming for packaging designs that enlighten consumers’ purchase decisions,
becoming an everyday reality.                                                         brands will reject approaches that offer too much or too little as they can leave
   There have been some interesting NFC campaigns such as the US-based                shoppers more confused than informed.
snack company, Frito-Lay, which launched limited edition crisp packets during             Today’s consumers are more informed than ever; however, brands are in real
the Super Bowl. The ‘Party Safe’ bag came with a built-in alcohol sensor which        danger of being rejected if consumers feel overloaded with information, leading
acted as a simple breath analyser, encouraging people to then act responsibly         to the questioning of provenance, authenticity, and transparency. The ‘essential-
and tap their smartphone to the NFC technology in the bag and summon an               ist’ design principle bridges the divide between not enough and just enough of
Uber ride to take them home.                                                          what’s essential for consumers to make an enlightened and confident purchas-
   These market trials, have generally been applied to niche, low volume              ing decision. Brands must bring the next generation of clean label to packaging
marketing campaigns or premium products due to the additional cost of embed-          design to provide a moment of calm and clarity for shoppers in an increasingly
ding the NFC technology. In some cases, this was because a power source was           hectic retail environment.
required for standalone operation and printed batteries are still relatively expen-       Meanwhile, bbrands will look to contemporary packaging formats to help
sive. Yet even in its simplest form, where the energy to operate is harvested from    reinvigorate the centre-of-store aisles less visited by younger consumers.
the smartphone signal, the cost is still considered too high for integration into         Young shoppers are increasingly ‘shopping the periphery’, visiting the
high volume FMCG.                                                                     fresh and chilled aisles around the store perimeter and turning their backs on
   Even as volumes increase, with corresponding decreases in price, a                 processed, ambient, and frozen offerings in the centre of the store. The use of
change in approach is required. The SCOPE project aims to help develop                transparent materials, contemporary design, recyclability, or unique shapes can
new processes to manufacture devices with “costs of less than one cent                help draw in younger consumers to the store centre, making it as appealing as
per NFC tag.” Can this be achieved? New technologies and processes are                the burgeoning perimeter to younger consumers.
now emerging that will bring significantly lower costs, not just innovation in
integrated circuits which form the brain of the tag, but also how the antenna         Benjamin Punchard, global packaging insights director at Mintel
and tag are assembled. These are exciting times. Low cost NFC technology
will become a reality in 2018 – finally making smart packaging economi-               The on-trend colours from 2018 into 2019
cally viable for FMCGs.                                                               As far back as 2014, while working on ColorForward 2016, we began to see
                                                                                      consumers becoming more introspective and even a little fearful about what
Gillian Ewers, VP marketing, PragmatIC                                                was happening in their world. That gloominess, reflected in colours that were
                                                                                      muted, softer, darker and even ambiguous, has persisted. Although the palette
                                                                                      heading towards 2019 is still toned down and more than a little grey, we see in
                                                                                      it a growing sense of resolve and determination to find ways to live happily in our
                                                                                      increasingly technical world.

                                                                                      Trends to look out for include:
                                                                                      • ‘Do not disturb’ – this pastel palette is serene, soft, and minimal, though
                                                                                         all but one have a dusty cast that quiets them even further.
                                                                                      • ‘CTRL+F’ – this story is more fearful, focusing mainly on the apparent
                                                                                         loss of control and is represented by ambiguous, enigmatic, and contrasting
                                                                                         colours – both light and dark, solid and transparent, with two of the five
                                                                                         including a glitter effect.
                                                                                      • ‘Made in Human’ – in our increasingly technical world, we can still take some
                                                                                         comfort and pride in the things that make us uniquely human. One of the colour
                                                                                         chips is made by 3D printing – a canvas-beige with a brush stroke of purple
                                                                                         symbolising the human creativity in this machine-made artefact. Others include,
                                                                                         ‘One face, one human race’ that is a totally random combination of several
                                                                                         colours, making every chip is unique, and yet all are part of the same family.
                                                                                      • Umswenko – celebrating the energy and optimism of the 1.1 billion
                                                                                         ‘Afrillenials’. The colours chosen to represent this trend are not stereotypically
                                                                                         African; the brightest of the ColorForward 2019 palettes, yet somewhat toned
                                                                                         down, such as the apricot orange ‘Tribeat’ and the jade green ‘La Sape’.
               Gillian Ewers, VP marketing, PragmatIC
                                                                                      Judith van Vliet, ColorWorks® designer and a leader of the ColorForward team

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BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
SMART MANUFACTURING

AUTOMATION PERSPECTIVES
                                                                                                                                                                              Furthermore, to better connect industrial producers with expertise outside          to deliver a swathe of real-time interaction – immersive and hands free. Mr
                                                                                                                                                                           their production environment, Rockwell offers OEMs cloud-based machine                 McDermott suggested that future R&D is likely to build further added value onto
                                                                                                                                                                           analytics combining real-time with historical insights into how their equipment is     this platform, with extensions including linking to spare parts inventory.
                                                                                                                                                                           operating, meaning they can collaborate with customers to help reduce down-
                                                                                                                                                                           time. At the enterprise level, companies can use the IDC as an IaaS offering or        Packaged goods
                                                                                                                                                                           as a private, on-premises cloud platform. FactoryTalk Cloud, a public, remotely        Another change since 2015 has been in Rockwell’s own attitude to the market-
“Good things happen when we combine the potential of automation with the imagination of people,” remarked                                                                  administered cloud platform powered by Windows Azure, helps monitor remote             place. “Previously segments would produce products and then work out where
Blake Moret, president and CEO of Rockwell Automation, speaking at the opening of the 2017 edition of the                                                                  assets, meaning that OEMs can efficiently monitor and support machines after           to apply them,” explained Mike Wagner (global OEM business manager). “Last
                                                                                                                                                                           they are deployed with customers.                                                      year we made a so-called ‘pivot to industry’, a shift to verticals. Under our new
annual Automation Fair in Houston. There’s a consensus around the industry that this was a year in which the
                                                                                                                                                                                                                                                                  approach business plans for key markets, including CPG, are built around trends
smart manufacturing delivered on many of its promises of ‘good things’. Tim Sykes reports.                                                                                 Digital design and mixed reality                                                       and demands. Macro trends are tracked and translated into a tech roadmap,
                                                                                                                                                                           A key tenet of the digital transformation vision is the principle of design and        informing our R&D focus.”
                                                                                                                                                                           operation as a circular process. In machine production digital design uses                The pivot also means becoming more engaged in the production challenges
                                                                                                                                                                           a digital twin to test, validating designs and concepts before production.             of the key markets, as exemplified by Rockwell’s experience with new customer

AS
               the triennial preeminent event in the packaging calendar, interpack    devices. The key advance here is in a move from descriptive and diagnostic ana-      Machine builder libraries now enable a drag and drop approach rather than              Kraft Heinz’s ORE-IDA (a leading North American French fry brand). “We helped
               always serves as a snapshot of shifts and developments in the          lytics – the ‘what?’ data that requires user interpretation – towards an advanced    writing code. This drastically accelerates the process. Meanwhile, the use of          ORE-IDA produce a rigorous business plan that proved the returns that justified
               industry. Returning to Düsseldorf in May, I was struck by the sea-     analytics using tools that look for trends, leveraging models, machine learning      digital pilots enhances value streams with asset management, enterprise risk           investment in modernisation of one line,” Mr Wagner continued. “The optimisa-
change in smart machinery capabilities across packaging and CPG since 2014.           and artificial intelligence.                                                         and operational productivity.                                                          tion resulted in significant reduction of flow disruption, increased product yield,
It was as if Industry 4.0 had moved from future tense to present tense. A similar         FactoryTalk analytics encompasses data ingress, data visualisation and data         On the Automation Fair show floor two solutions stood out among the 140             and reduced variation and scrap. This value has allowed for subsequent invest-
sensation of time travel characterised my return to Rockwell’s Automation Fair        orchestration, in other words, blending data to offer insights. Perhaps the single   exhibits as examples of the opportunities for packaging. The first was a Cama          ment in further line optimisation.”
two years’ after my last visit.                                                       most impressive solution on display at Automation Fair was the customisable,         packaging machine using digital twin visualisation, offering enhanced predictive          Becoming more market- and less solution-orientated inevitably involves
    Where in 2015 in Chicago there had been extensive discussion of the need          user-friendly interface of the platform.                                             maintenance, covering metrics such as torque, heat and revolutions. Through            speaking more fluently in the language of selling value. “This is what automation
for manufacturers to rapidly acquire IT specialists with the skills to collate and        This is the fruit of Rockwell’s ‘Project Scio’ – an initiative to devise ways    a HoloLens interface one can step inside the machine, interrogate and control          solutions are about,” remarked Mr Wagner. Smart sensors are about managing
interpret data from connected devices, recent innovations seem to have allevi-        for businesses to create their own tailored analytics apps. “It’s possible to        each element. As managing director Billy Goodman remarked, in the past when            efficiency, for example measuring the degradation of a process. If a machine
ated these industry anxieties.                                                        create an ad hoc ‘storyboard’ containing actionable information for each user,”      efficiency has gradually declined it hasn’t always been noticed. With today’s          can send a message about a blockage, or better still automatically blow a puff
                                                                                      explained Mr Kulaszewicz. “The dashboard is active, meaning the user can drill       toolkit it’s possible the operator is more intimately connected with the nuances of    of air to clean it out, this can prevent a stoppage or eliminate the need for costly,
Powerful analytics                                                                    down and query information. However, it’s not necessary to build a new dash-         performance – delivering increased efficiency, flexibility and speed.                  permanent air flow.”
Speaking at the Automation Perspectives conference, Frank Kulaszewicz, senior         board to access a piece of information: intelligent search functions enable the         Secondly, Bradman Lake’s president Ian McDermott introduced the innovative             Today’s demographic changes are driving lots of trends – including healthier
VP, Architecture & Software Division, Rockwell Automation, set out his vision of      user to quickly access ‘orchestrated’ data, e.g. ‘sum of energy by machine’.”        machine builder’s latest independent motion side load cartoner, featuring full         foods, convenience, freshness, single-serve and ethnic offerings – that together
the digitally transformed enterprise, whose digital information thread provides           The ability to mash up and simply present multiple internal and external         ethnet/IP architecture for ControlLogix controllers, Kinetix 5500 servo drives,        spell out a proliferation of SKUs, requiring adaptive lines and faster changeovers.
context and critical insights enabling action to improve performance.                 data sources looks like a game-changer. So does FactoryTalk, as a tool that          PowerFlex variable frequency drives and PanelView HMIs. Guided pockets                 This can only continue to drive demand for scalable solutions bringing about
   A key tool in this endeavour is the FactoryTalk platform: a powerful but easy to   presents the crucial real-time and aggregated information needed by man-             are individually controlled using iTRACK, and with internal collating additional       digital optimisation of manufacturing in the food and beverage market. Given
use analytics tool that enables businesses to take decisions closest to the source    agers from machine operator and plant manager to the senior management               robotics are not required by this footprint-shrinking solution. Meanwhile, it offers   the pace at which smart technologies are advancing, it’s scary to imagine where
of data. The FactoryTalk platform provides scalable analytics, open to partner        at enterprise level.                                                                 mixed reality machine intelligence, using FactoryTalk, Shelby and HoloLens             we’ll be in another two years.

| 14 | Packaging Europe                                                                                                                                                                                                                                                                                                        Packaging Europe | 15 |
BRANDS TALK SUSTAINABILITY: EXCLUSIVE M&S AND COCA-COLA INTERVIEWS WHAT ARE THE DEFINING TRENDS OF 2018? SERIALISATION PERSPECTIVES MINIMALIST ...
INNOVATION SPOTLIGHT

                          PONT PACKAGING BRINGS
                          TWIST TO CAP DESIGN
                          Leading glass and plastic container packaging specialist, Pont Packaging has launched an innovative
                          new infusion cap system which adds a subtle design twist to the packaging and presentation of bottled
                          sports nutrition products such as energy drinks and supplements.

                          S
                                 tephen Compson, CEO Pont Europe group, explains to Packaging Europe            the PCO1810 neck finish and can easily be adapted to fit any other neck size.
                                 the TWINCAP development resulted from a combination of discussions             The cap is made in PP, which makes it easily recyclable for an environmentally
                                 with its key customers and an understanding of the need to innovate in         responsible approach.
                          the dynamic VMS market. He comments, “We saw a strong demand for the                     TWINCAP also guarantees a perfect product integrity thanks to its double
                          dosing of vitamins into liquids and have developed a quality dosing system with       Tamper Evident security band and can be offered in any colour to match corpo-
                          an attractive design to address consumer needs.”                                      rate or brand identities.
                             Premixed liquid vitamins rapidly lose their potency. “TWINCAP overcomes               Mr Compson concludes, “Our knowledge of the vitamins market and the
                          this problem with a fresh infusion of full strength vitamins just prior to consump-   close relationship with our customers within this sector allowed us to clearly
                          tion,” Mr Compson shares. “We believe it will be attractive to athletes as well as    identify a need for a consumer oriented and functional solution for a vitamins
                          recreational drinkers since TWINCAP can also be used for fruit concentrates,          and mineral infusion system.” This has resulted in a cost effective, easy-to-use
                          syrups and diet drinks.”                                                              and multi-functional solution which brings a refreshing dimension and attractive
                             The brand new TWINCAP system primises greater and improved shelf appeal            design to the market.
                          compared with existing solutions. A simple twist of
                          the top cap activates an internal cutting technique
                          which breaks the liner seal enabling the chamber
                          contents to fall into the bottle. One simple shake
                          of the combined contents ensures the mixed drink is
                          immediately ready to consume.
                             Its 7ml chamber can accommodate granules,
                          powders or liquids and the induction heated seal keeps
                          the product fresh. The current TWINCAP product fits

| 16 | Packaging Europe                                                                                                                                                  Packaging Europe | 17 |
COCA-COLA

PATHWAYS FORWARD
INSIDE COCA-COLA’S SUSTAINABILITY PLAN                                                                                                                                           Joe Franses, vice president, Sustainability,                                                                         Ulrike Sapiro, director of sustainability,
                                                                                                                                                                                       Coca-Cola European Partners                                                                                          Coca-Cola Western Europe

The Coca-Cola Company in Western Europe and Coca-Cola European Partners have launched a first ever                                                                               You have had high-profile usage of both recycled plastic                                We’ve also made significant investments in energy efficiency and renewable
joint Sustainability Action Plan for western Europe, entitled ‘This is Forward’, setting out new commitments on                                                                  and bioplastics. Are you coming to a view on the relative                            energy which have reduced greenhouse gas emissions related to our core busi-
                                                                                                                                                                                 merits and high-volume potential of these as alternative                             ness operations in western Europe in absolute terms by 42 per cent since 2010.
drinks, packaging and society. Developed through a consultation process encompassing 100 stakeholders,                                                                           feedstocks?                                                                          Our business will continue to grow and with continued investment in low-carbon
governments, NGOs and customers, as well as 12,000 consumers and a thousand of its own employees across                                                                          Using recycled material in new bottles and cans keeps valuable resources in a        technologies and renewable energy we are aiming to achieve an absolute 50
Europe, the plan sets respective targets of 100 per cent packaging collection and 50 per cent recycled content                                                                   circular economy, encourages recycling and significantly reduces the carbon          per cent reduction versus 2010 by 2025, irrespective of business growth.
                                                                                                                                                                                 footprint of our packaging. We believe that using both recycled PET and PET
for PET bottles by 2025. Joe Franses (vice president, Sustainability, Coca-Cola European Partners) and Ulrike                                                                    made from bio-based, renewable material, alongside a lighter, fully recyclable       What about deposit/return systems?
Sapiro (director of sustainability, Coca-Cola Western Europe) reveal the iconic brand owner’s packaging strategy                                                                 bottle design creates the most sustainable pack.                                     There are different collection, sorting and recycling schemes in place across all
to Packaging Europe.                                                                                                                                                                We led the way in introducing recycled PET into our packaging and brought         the countries in which we operate. Some of these focus on household kerbside
                                                                                                                                                                                 PlantBottle, the first fully recyclable PET plastic beverage bottle made partially   collection and recycling whilst others have well-established deposit return
                                                                                                                                                                                 from plants, to market with over 40 billion bottles worldwide. We are now leading    schemes for beverage packaging. In some European countries, we’ve seen how
                                                                                                                                                                                 the way in Europe using more recycled PET than any of our competitors.               deposit schemes can play a positive role and be an effective way to encourage
‘This is Forward’ sets out an aim to collect 100 per cent                               You also want to encourage consumers to play their                                          We will continue to work with our suppliers and invest in the recycled PET        the recovery of more beverage packaging.
of Coca-Cola’s packaging in western Europe. What                                        part. What kinds of initiatives do you have in mind?                                     value chain. By 2025 we aim to more than double the amount of recycled PET              For a deposit system to be successful, however, it must work for all stake-
concrete steps and collaborations do you have in place                                  We’re continuously trying to engage consumers to ensure that we keep them                we use, so that 50 per cent of all the PET we purchase will be recycled PET.         holders across the value chain, and be underpinned by a circular economy
to realise this?                                                                        actively involved in the big issues facing society – and that includes packag-                                                                                                strategy. We are very keen to support the trial of well-designed deposit return

O
        ur packaging is a valuable resource, so we are determined to do every-          ing. We know that consumers have an important role to play in ensuring that              Currently there is a strong media and political focus on                             schemes to understand the role they could play in increasing the recycling of our
        thing we can to ensure that it does not end up as litter or in our rivers and   our packaging is collected, sorted and recycled and does not end up as litter            the problem of packaging waste, in particular plastic                                packaging and reducing litter.
        oceans. All of our cans and bottles are already 100 per cent recyclable         or in the oceans. With this in mind, we are using our business and our brands            waste. Would you agree that it’s important to step back
and we have made considerable progress in the collection and recycling of our           to inspire everyone to help us recycle and avoid litter. The ‘A Bottle Love Story’       and take a more holistic view of the product lifecycle, Is Coca-Cola actively working on boosting sustainability
packaging, but in many of our geographies in western Europe we still have a lot         campaign in Great Britain is the first in a series of activities that aim to influence   taking into account overall carbon footprint, and not through packaging innovations and processes?
to do, working with municipalities, industry partners and consumers, to ensure          consumer behaviour around recycling and is a great example of what we would              fixating solely on the issue of waste and recyclability? We want to go further, supporting innovation into new packaging materials and
our packaging is collected and recycled.                                                like to do more of in the future.                                                        Yes, we believe it’s absolutely essential to take a holistic view and that’s why     new ways to reduce the need for packaging and minimise waste. We believe
   In all of our markets in western Europe, we are partners in local household              We have also recently partnered with The University of Reading to trial a new        ‘This is Forward’ also includes new carbon reduction targets - for both our own      that collaboration is critical to help us meet the targets in our Sustainability Plan,
collection or deposit return schemes and we aim to lead the way in driving a            initiative aimed at reducing the amount of packaging we use. The programme               business and our value chain - which are fully aligned with climate science and      so we work closely with our stakeholders to develop innovative new solutions to
step-change in packaging collection, especially in markets where recycling              combines a new generation of smart Coca-Cola fountain dispensers, called                 have been validated by the Science Based Targets initiative (SBTi).                  shared problems. An example of this is the launch of a newly redesigned plastic
rates have stalled. This includes work with organisations such as Valpak in Great       Coca-Cola Freestyle machines, with refillable containers that are micro-chipped             Suppliers play a vital role in helping us deliver these goals, so we work         bottle for our Abbey Well Spring Water brand. The ‘twistable’ design uses up
Britain, Citeo in France, and Ecoembes in Spain. We will also work with partners        to interact with the dispenser technology, allowing students and staff to                very closely with them and have a number of initiatives in place. Our ‘Carbon        to 32 per cent less plastic, and carries a prominent ‘Recycle Me’ message to
such as Every Can Counts on recycling campaigns in Great Britain and with               reuse their bottles. The goal of this initiative is to help students and staff across    Challenge’, for example, is a three-stage program designed to encourage              remind consumers that the bottle is recyclable. Its design also makes it easy for
Chaque Canette Compte in France.                                                        the university to reduce their personal packaging footprint.                             suppliers to make progress towards achieving their carbon management goals.          consumers to crumple it down before disposing of it.

| 18 | Packaging Europe                                                                                                                                                                                                                                                                                                             Packaging Europe | 19 |
PHARMAPACK
                          THE
                          FUTURE
                          IS NOW!
                          PHARMAPACK
                          SHOWCASES EVOLUTION
                          & REVOLUTION IN
                          PACKAGING AND DRUG
                          DELIVERY
                          The comprehensive event programme for
                          Pharmapack Europe 2018 – the continent’s
                          dedicated pharmaceutical packaging and drug
                          delivery conference and exhibition – includes keynote
                          speeches from leading industry figures, a symposium,
                          educational workshops and learning lab. Together
                          these will explore regulatory changes and impacts,
                          challenges in packaging & devices development:
                          biologics, materials, sustainability and quality
                          consistency, and how new patient-centric innovations
                          in drug delivery will revolutionise lives and improve
                          treatment adherence. An innovation at this year’s
                          event, which takes place on 7–8 February at Paris
                          Expo Porte de Versailles, Paris, is the Start-up Pitch: a
                          unique opportunity for companies at an early stage or
                          pre-commercialisation phase to present their idea in
                          front of industry experts.

                          P
                                harmapack Europe is an essential event for industry insights and the
                                latest industry innovations that are reimagining the capabilities of
                                pharmaceutical packaging and drug delivery. One area that provides
                          opportunities and challenges is biologics, a growth area for the pharmaceuti-
                          cal industry both now and in the future with biologics representing 70 per
                          cent of drugs currently in development. Pharmapack Europe 2018 will include
                          keynote presentations on the key factors for successful collaboration on
                          pharmaceutical packaging development for biologics, speeches on integrated

| 20 | Packaging Europe                                                                                         Packaging Europe | 21 |
PHARMAPACK                                                                                                                                                                                                                                      SPONSORED

                                                                                                                                                                    WHAT IF HOTMELT ADHESIVES COULD BRING
                                                                                                                                                                    COMFORT AND SAFETY IN YOUR PLANT?

                                                                                                                                                                    Health and safety at work is a major concern
                                                                                                                                                                    for industrial companies with production lines,
                                                                                                                                                                    striving to maintain the best working conditions
                                                                                                                                                                    for their employees.

                                                                                                                                                                    N
                                                                                                                                                                           umerous risks for operators working on case sealing lines: falls, breathing
                                                                                                                                                                           problems, back pain…
                                                                                                                                                                              In partnership with its mother company Arkema, Bostik has launched          Kizen is Bostik’s next generation hotmelt adhesive
                                                                                                                                                                    Kizen, a brand new range of hotmelt adhesives dedicated to case sealing               range for cardboard box & case sealing.
                                                                                                                                                                    and cardboard packaging.                                                              Kizen is based on a water-white technology and offers ease of use and
                                                                                                                                                                       This range has been designed to bring comfort, security and efficiency in          strong bonds on case and carton sealing applications.
                                                                                                                                                                    production plants.                                                                       Thanks to its enhanced performances, Kizen offers comfort to all
                                                                                                                                                                       In the EU, around one third of workers report they suffer from musculoskeletal     industrial customers:
                                                                                                                                                                    diseases and the main cause of this is the lifting of heavy loads.                    • Fast set speed to easily meet high output demands
                                                                                                                                                                       With a weight of 12kg and the presence of a handle, our light weight Kizen         • Broad processing window to withstand end-use temperature fluctuations
                                                                                                                                                                    bag is fully compliant with European standards. It reduces substantially risks of     • Thermal stability to prevent nozzle clogging
                                                                                                                                                                    back pain and lessens efforts on shoulders and elbows when manipulated. 12kg
approaches towards the design of drug delivery platforms for biologics, and       New for 2018 is the Start-up Pitch, offering non-commercialised companies the     is 20 per cent under the weight limit stated by EU regulation that can be lifted in
case studies assessing delivery options for injectable biologics. In addition,    opportunity to present in front of a start-up panel of experts and an audience    ideal conditions by nine out of 10 operators.
patient-centric considerations provide new avenues of innovation in drug          of industry professionals. The Start-up Hub and Start-up Pitch are organised in      The flat shape of our Kizen pellets also reduces the risk of slips of
delivery solutions. Sessions will be dedicated to innovations in packaging that   collaboration with Early Metrics, the pan-European rating agency for start-ups    operators who might step on it if spilled on the floor.                               Learn more about Kizen: www.bostik.com/kizen
improve patients’ lives, identifying new areas of opportunity in designing the    and innovative SMEs, assessing the potential growth of early stage ventures by       With Kizen, our customers guarantee their operators a cleaner atmosphere

                                                                                                                                                                                                                                                                                                                              Eurofound – European Foundation for the Improvement of Living and Working,
future of drug delivery packaging, and practical solutions to help stakeholders   analysing a company’s non-financial metrics. 			                                  thanks to the absence of carbonisation, lower
innovate in this area.                                                                                                                                              odour and less fuming.
   “The pharmaceutical packaging and drug delivery industry is at the crest

                                                                                                                                                                                                                                                                                                                              Conditions European Working Conditions Survey (EWCS) 5., 2010.
of a new wave of innovation and opportunity. We have developed an extensive
programme for Pharmapack Europe 2018 to provide the industry with insights
from leading industry experts, practical guidance and workshops on challenges
and opportunities, and networking and collaboration opportunities through our
International Meetings Programme to enable visitors to share knowledge and                                                                                             About Bostik, an Arkema company
experience to drive business forward,” said Anne Schumacher, brand director,
Pharmapack Europe. “Following on from the success in 2017 we are also                                                                                                  Bostik joined Arkema in February 2015. Its adhesives can be found
continuing to provide focussed support for new companies through our Start-up                                                                                          almost everywhere. From cradle to grave, from home to office, from food
Hub and Start-up Pitch programme. This unique programme provides the lead-                                                                                             to transport, our bonding systems are used in countless applications. Our
ing opportunity in Europe to directly meet and discuss business opportunities                                                                                          products might be subtle but their impact is profound: contributing to a
with international pharmaceutical and biopharmaceutical companies. A limited                                                                                           safer, more flexible, efficient and responsive world.
number of spaces are still available.”                                                                                                                                     Bostik is one of the largest adhesive and sealant companies.
   The 2018 Start-up Hub will showcase young companies as being amongst                                                                                                Worldwide, we employ some 5,000 people in 50 countries across five
the most innovative in the industry. Companies in the Start-up Hub will benefit                                                                                        continents. Our customers come from diverse markets, most notably the
from increased access to potential customers, partners and investors at                                                                                                industrial manufacturing, construction and consumer sectors.
Pharmapack Europe 2018 from which to forge new and lasting relationships.

| 22 | Packaging Europe                                                                                                                                                                                                                                                                                     Packaging Europe | 23 |
DIFFERENTIATION

ACHIEVING ON-SHELF
DIFFERENTIATION IN ADVANCE
Arco Berkenbosch, vice president of innovation and development, Smurfit Kappa, explores the science
behind shelf impact with Tim Sykes and shares insights from the whitepaper ‘Marketing on the shelf
- exactly how in control are you?’ commissioned by Smurfit Kappa. He also discusses the forward-
thinking ShelfSmart service, designed to reveal how packaging will perform on-shelf before it is made.

T
       IM SYKES:                                                                  and eye-catching packaging solutions. ShelfSmart is designed to give your
       Smurfit Kappa has been something of a pioneer in putting the science       packaging more selling power. Each Experience Centre is fully equipped with
       into shelf impact with the introduction of ShelfSmart. What technologies   a Shelf Viewer tool which has an interactive touch-screen database of nearly
are involved in helping customers fine-tune their packaging?                      100,000 images from a variety of actual retail shelves around the globe. From
                                                                                  these insights and customer understanding, we design new solutions and

A
       RCO BERKENBOSCH:                                                           use pioneering technologies like the Store Visualiser to enable customers to
       Having the right combination of data, insights and tools helps create      see what their packaging will look like in store. Most importantly, we conduct
       the optimal packaging solution. That’s why we have a suite of ‘Smart’      research with shoppers to learn which performs best across a number of areas
services, SupplySmart, eSmart and ShelfSmart, to deliver innovative, efficient    – brand impact, visibility and sales growth to name a few.

                                                                                                                                           Packaging Europe | 25 |
DIFFERENTIATION

TS
             Do you aggregate the conclusions of trials at these centres? Do               Thirdly, shelf-ready packaging has the potential to balance the demands
             certain best practice do/don’t rules start to emerge?                      of brand, retail marketing and logistics by marketing products in store and
                                                                                        promoting a brand’s message. Products that stand out on the shelf can also
                                                                                        boost sales – the shelf-ready packaging that we developed for a leading

AB
              The data and research collected through our Experience Centres,           food company generated a sales increase of eight per cent.
              databases and our own analysis gives our customers greater                   Meanwhile, there is less space in store. Retailers are increasing the amount
              confidence that they will see a return on their investment. With          of shelf-space they give to their own-brand products, limiting the space left for
insights from over 50,000 shoppers, we can be very confident that we know               branded goods. The products that do have shelf-space are therefore under even
what will work.                                                                         more pressure to stand out.
   For example, many companies will apply primary packaging visual designs to              Finally, brands and products need to be easily identifiable to encourage repeat
the outer case but we know that shelf-ready packaging needs to follow different         purchase. As consumers spend less time in store, they are more likely to pick up
rules as people scan for cues in search of their preferred brands or indeed             products that they can recognise instantaneously. Shelf-ready packaging adds
specific product features.                                                              another layer of recognition for branded products.

TS                                                                                      TS
             Can you elaborate on the key points extrapolated from the Smurfit                       What are the lessons learned from Smurfit Kappa’s experience
             Kappa white paper?                                                                      with customers?

AB                                                                                      AB
              There are five main points I’d like to highlight. First, timing is key,                A leading food company had recently launched a new product to
              as shoppers are spending less time in store. For brands, this                          the market. It was highly innovative but was not selling as well as
              means that in-store packaging needs to be instantly eye-catching                       expected. Using ShelfSmart, we identified that, as most of the time
and differentiate itself from the competition. With insightful shelf-ready packag-      and development had gone into designing the primary packaging, the product
ing, brands can have an increasing impact on how their products are displayed.          appeared small on the shelf and customers were having difficulty finding it. We
One of the biggest shifts we have seen over the last few years is that consumers        designed two on-shelf options and the solutions delivered increased visibility by
are spending less time in shops, putting more pressure on brands to immedi-             31 per cent and 44 per cent respectively.
ately stand out in store. An average time of 12 seconds spent searching and

                                                                                        TS
selecting each item means that packaging that stands out on the shelf is vital for                   Do you think the increase in online shopping is changing the way
converting sales.                                                                                    consumers look at and perceive items on retail shelves? Is there
   Secondly, brands need to explore new ways of attracting shoppers’                                 evidence that it is changing packaging design strategies?
attention and influencing their purchasing decisions with shelf-ready pack-

                                                                                        AB
aging. The changing face of retail means that consumers are being pre-                                 It’s all about an omni-channel approach, so having an aligned
sented with more choice than ever before. But despite being surrounded                                 brand experience across every online and offline channel is key.
with multi-channel marketing from numerous brands, most purchasing                                         The package should deliver a fit-for-purpose brand experience
decisions are still made in store. This means that eye-catching packaging               at every touch-point, for example, whether you are seeing the product on the
has the potential to make a real difference. In fact, research we carried               shelf in a large retailer, on display in a petrol station or receiving an online order
out in partnership with EyeSee revealed that 86 per cent of shoppers see                which you will unpack at home. The increase in online sales pushes the demand
themselves as ‘switchers’ and are not wedded to any one product or brand                for alignment and highlights the opportunity to make packaging an integrated
when shopping.                                                                          marketing tool.

| 26 | Packaging Europe
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