Blue Cameroon celebrate Madiba's birthday
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Volume 04 • Issue 07 • July 2009 • Published by Blue Financial Services - Republic of South Africa • www.blue.co.za Blue Cameroon celebrate Madiba’s birthday Responding to an invitation by the South African high commissioner for Cameroon, Her Excellency Ntshadi M Tsheole, Blue Cameroon took part in celebrating iconic statesman, Nelson Mandela’s birthday on 18 July. He turned 91. Blue Cameroon country manager, Christian Biyegue and administrative manager, Valentine Okale Dang, represented and promoted Blue’s financial products at Nelson Mandela Day in Buea, in the south west region of Cameroon – 345km from the Yaoundé office. The day was geared at humanitarian actions in acknowledgement of Nelson Mandela’s contributions to society, and began with a panel discussion on Radio Buea on issues of culture, democracy, and African unity and development. This was followed by a Mandela Solidarity Walk from Mandela Park in Bokwango to Likoko Membea to donate Blue Cameroon’s administrative manager, Valentine Okale Dang (far right) and country manager, Christian Biyegue (second from right) stand with the South African gifts to the maternity ward of the Likoko high commissioner to Cameroon, Her Excellency Ntshadi M Tsheole (next to the sign on the right) and members of the Buea community. Community Health Centre. Blue earns a top TV star. “The presence of Blue was very visible during the walk as Christian wore an immaculate white Blue branded t-shirt and I was dressed in a sky-blue Blue t-shirt. The Blue branded umbrella also served as a timely protection against the drizzle that “Doing Business in Africa” – the television possibilities the continent provides. The In his keynote address at the ceremony, the happened when the high commissioner gave programme sponsored by Blue Financial producers of the monthly show received the British minister for international her welcome address at the maternity ward,” Services – has won a 2009 Africa Business prestigious award at a gala ceremony in development, Gareth Thomas, commented, says Valentine. “The high commission also Reporting Award for Best Television Feature. London. Now in their sixth anniversary year, “Investors and companies know that Africa gave us the opportunity to present packages the Africa Business Reporting Awards is open and ready for business and that a from them to the patients. From our side, Blue supports this outstanding CNBC celebrate journalists and news organisations, new generation of traders and entrepreneurs Christian donated two Blue branded business show on DSTV channel 410, which who have gone the extra mile to reveal the are revitalising economies across the umbrellas to the chief of the health centre creates awareness about Africa, and the dynamism of African industry. continent… The media has an important part and the chairman, to assist them when going to play in creating awareness of the to work throughout the rainy season.” opportunities available and reflecting the reality of a continent with great market During the evening presentations, South potential, which is being realised by African music was played, and songs about liberation and Nelson Mandela were sung. business. The Africa Business Reporting “The day culminated in the cutting of Awards are a clear demonstration of how the birthday cake and other inspirational journalists and editors are helping the activities,” says Valentine. continent realise its full potential.” He adds, “Like all that starts well and ends well, In their evaluation of “Doing Business in the activities ended with the chairman of the Africa” the judges said: “This is high-quality Mandela Forum, Charly Ndichia, thanking the reporting. It's extremely well filmed to the invited guests for their participation and highest technical standards and the pledging the rotation of the next Mandela Day producers have done their homework to another region of the country. The Blue team ensuring excellent access to top-level left the event satisfied with the sensitisation interviewees. This is a comprehensive, lively made on the availability, accessibility and and thoughtful piece, which leaves the affordability of Blue’s products in Cameroon.” viewer wanting to see more.” Page 2 Page 3 Page 5 Page 6 New chief financial officer. Friend to the Swazi Nation. The Kabarole trade show. BIMFB performance training. June highest: 172 • June lowest: 137 • Average daily volume: 628 649 • Average daily value: R956 718,76 • 30 day VWAP: 30 July 2009 = R1,53
2 Message from the CEO To the Blue team, risk team, the internal audit team, and over I trust that you will all give him time to Well people – we know the Blue culture is time also the corporate finance team. settle in before bombarding him. Please to act quickly and continuously improve on note Shaun’s immediate priority is the audit what we do. Shaun has a great deal of experience in audit, and the funding – so bear with us. finance and corporate finance. His wealth of We are constantly growing the team to be experience will go a long way to helping We wish Shaun the very best in his new able to cope with our growth plans and Blue move to the next level. role and many good years with Blue. expansion plans. We also must always take note that it is important for Blue to recruit Grant Chittenden, who has added much Till next time, Dave the right talent and people for our value to Blue, will be assisting Shaun with organisation. the handover and will continue to help in the finance division until we redefine his role. We also must always look for the right fit for people within our organisation. Sometimes This move will also help Blue from a people need to change their roles to add the corporate governance perspective – we will most value to the company. reduce the number of executive directors to four. I know many of you have had issues “We wish Shaun the very NEWS FALSH I am pleased to announce a change that I with finance and with reporting/outstanding think will go a long way to addressing the needs of Blue. audited numbers and I assure you the finance team under Shaun’s guidance will best in his new role and We have appointed a new chief financial go a long way to rectify this. many good years with Blue.” officer – Shaun Strydom. Shaun is already a I personally have great respect for Shaun’s board member whose responsibility until ability to add value and in the short time I have been exposed to him – he has proven his New chief financial officer: now was Group risk; he will now take over the responsibility for the finance team, the ability, loyalty and dedication several times. Shaun Strydom. USAID guarantees USD10 million CA-00118 for Blue Financial Services Blue is proving to be very versatile in 2008 but it has made excellent headway in the midst of the global economic slump. granting loans to entrepreneurs, franchisors While most micro-financiers are struggling and franchisees who do not have enough to gain financial support from international collateral or even their own start-up capital. investors, Blue has proved that even in the face of economic adversity, they will The United States has a long history of continue to secure the funds needed to help extending a helping hand to the people of small and medium businesses succeed. developing countries who are struggling to make a better life for themselves and their United States Agency for International communities. By offering this type of Development (USAID) has granted Blue a guarantee, the US has shown that they loan portfolio guarantee for small business approve of the work Blue does and the lending. This facility will cover 50% of services it offers to the African people. any loss experienced by Blue on SMME loans within the USAID backed loan USAID is an independent federal BIMFB is recognised as Nigeria’s micro-finance bank of the year portfolio. The guarantee has the ability to government agency that receives overall cover up to USD10 million and is valid for foreign policy guidance from the Secretary the next 10 years. of State. They support long-term and equitable economic growth while advancing BIMFB – ollabora Micro-fihe nance bank t Marketi g of Niger g A sociation A o ofge 2009 a and Kenneth Fisher, general manager for small the US foreign policy objectives. business development at Blue, says, Through this guarantee Blue’s small, “Decisions to grant guarantees such as this Blue Intercontinental Micro-Finance Bank retail market through the Intercontinental medium and micro-enterprise (SMME) are not taken lightly by USAID, therefore (BIMFB) in Nigeria was awarded the Bank Nigeria branch infrastructure, and division will be able to extend loans to Blue is honoured to have been selected and National m cro fin nceGold Quality Microfinance Bank envi onment stand alone branches. Products offered in entrepreneurs with viable businesses who we will continue to perform our role on the 2009 award. oy in a ou are the Nigerian market include salary advance have not qualified for additional funding African continent with the excellence and loans, personal term loans, retail loans, through traditional banks.” Blue’s SMME professionalism that attracted the support of eThe bank Quality Management ng acces i le to al Development small business finance and home division has only been operational since USAID,” concludes Kenneth. Institute and serv ce presented the award which create oppor unit s fo to ourBIMFB c i nts, wh on the improvement loans. small, formal or inform l. 7 July ie 2009, t s a f, w ich sin le Lagos, Nigeria. o excell nt cu tom r Len concludes that this award will enable “We e sha ewere nominated th our custo ers o mbased ke nfo one various c ices. BIFMB to maintain its quality services parameters such as international best re and pa tnersh w th ue chip nve or . while ensuring continuous customer practices, nity outreach operational gr mmes excellence, quality satisfaction in Nigeria. and focus leadership,” says Len Pretorius, managing loye s cus director: BIMFB.o “The mers and nvestors op r award tio wo recognises us for delivering quality services.” BIMFB started its operations in September 2008 to distribute and sell Blue’s micro- financing services and products to Nigeria’s SMME businessman, Freek Meiring: Basson Cut Veg.
3 Blue a “friend to the Swazi Nation” Blue Swa ziland co untry ma nager, Jo han Senek al, in fro nt of one of the veh To assist communities affected by HIV and Dlamini, and were received by the deputy icles don ated by th e compan Aids in Swaziland, Blue donated two Nissan prime minister, Themba Masuku, who at the y. vans to the Shizelweni region. ceremony thanked Blue for a being a “friend to the Swazi Nation.” The vehicles, will be used by Asondle Sive Bomake (Let us feed the nation) – an At the handover ceremony, Masuku said, organisation comprising 30 women taking “Government has engaged in what is known care of 1 500 orphans and vulnerable as a public private partnership because it children in the Ka-Phunga area. cannot go at it alone in terms of fighting poverty both in the urban and rural setting. The main purpose of the vehicles is to We applaud Blue Financial Services for transport sick children to the local hospital ploughing back to the community as profit and to distribute food to the orphans, many margins can only be realised because of the ank you gift. ed a go at as a th who are younger than 10 and heading up people who utilise their services. B lue receiv households. “We wish to appreciate the kind gesture “Blue is involved in the growth of this extended by the foreign affairs minister who community – and this is the second donation unselfishly secured the vehicles despite that we have made,” says Johan Senekal, country he is an MP for Ndzingeni constituency. manager, Blue Swaziland. “We are He demonstrated good leadership skills that committed to Swaziland and believe that to should be emulated by all; for his vision is to ensure sustainability of the community, see the whole country developing other than people need to acquire health services. residents from his area.” Our role is to provide the possible means to achieve this objective.” As a token of appreciation, three goats were given as a gift to Blue Swaziland. The The vehicles were secured from Blue with goats are now living on a farm near A few of the assistance of the minister of foreign Mbabane,” says Johan. the child ren who will benefi affairs and international cooperation, Lutfo t from Blu e’s donati o n. A ‘faster’ Blue Zambia “July has been an exciting month for Blue and also for collections. There is already a high improve customer service as the current Smartfin Zambia, with a lot of changes, both technological number of inbound calls and enquiries following speed has had its fair share in impeding turnaround and human capital wise,” says Tukuza Lungu, adverts placed in the media and also sms-es sent to times. On the human capital front, new employees Blue Zambia’s operation manager. existing and potential clients, inviting them to are being recruited (trainer, call centre consultants, take up Blue’s product range. It will start with branch managers, quality control, DDACs team He explains that DNS Telecom helped set up a nine consultants and one supervisor.” leader and approval officers among others) to beef new PBX system, replacing the phone system up the Blue team. FAME training is also expected that was in use. A PBX (private branch exchange) These changes could not have happened at a better to start soon. We are positioning ourselves to is a telephone exchange that serves a particular time than this, as Zambia’s telecom operators have ensure we remain the industry leaders, fully business or office, as opposed to one that a just finished laying fibre optic cables, which will harnessing technology,” telephone company operates for many connect the countries in the SADC region and concludes Tukuza. businesses or for the general public. beyond. Zambia has been running on satellite communication, which has inherent latency. Tukuza says, This change brought The migration to fibre will not only increase together all contact numbers for Blue Internet access speeds owing to lower latency, cashXpress, Blue Assurance Services but will also offer increased uplink and downlink and Blue Financial Services into one capacities. PBX. A call centre has been set up with very user friendly “Moreover, the changes will coincide with software. The call centre Zambia’s migration from Smartfin to FAME. will be an effective tool for This will make working online a much more bringing in new business pleasurable experience, and will inevitably
4 The Blue Cameroon Lions and Lionesses Blue Cameroon opened in the capital, Yaoundé, at the end of February. Since then, a Cameroon team has been appointed, and they are hard at work to entrench Blue as the micro-financier of choice in the hearts and minds of the Cameroonian people. Blue Bulletin proudly introduces the Cameroon Lions and Lionesses – who get their name from the country’s star Cameroonian soccer team, the ‘Indomitable Lions’. Together with the who’s who, Blue’s new country team also gave us a glimpse of their favourite Cameroonian cuisine, their most treasured tradition and what they do during their down time. Welcome to the Blue Financial Services Cameroon team. Valentine Okale Dang Guy Tiegoum Moukam Administrative manager Consultant Favourite meal: Achu (Pounded cocoyams Favourite meal: Fufu (A thick paste of – a root vegetable – and yellow soup). porridge usually made by boiling starchy Treasured tradition: The various annual root vegetables in water and pounding with a festivals in the North-West provinces in mortar and pestle until the desired Cameroon. consistency is reached) and eru (oval leaves Personal hobby: Soccer. that measure about 10 centimetres in length). Treasured tradition: Bayagi (traditional Jean Calvin Nkwekeu dance). Business developer manager Personal hobby: Reading. Favourite meal: Kondre (plantain – family of the banana – and palm oil and Dorcas Desiree Tchatchie meat). Administrative assistant Treasured tradition: Medumba festival Favourite meal: White bean and plantain. (Held every two years in Bangangte. Treasured tradition: Medumba festival. It takes place usually in July, to promote Personal hobby: Reading. Cameroon’s Lions and Lionesses (from left to right): Jean Calvin Nkwekeu, business developer both the Medumba language and the manager; Guy Tiegoum Moukam, consultant; Michelle Sandrine Ngatchou Tchouateun, personal artworks of the 13 villages in the Paul Hyacinthe Zambo assistant; Christian Biyegue, assistant country manager; Paul Hyacinthe Zambo, branch manager; locality). Harrison Ajong Ngayap, junior consultant; Dorcas Desiree Tchatchie, administrative assistant; and Branch manager Valentine Okale Dang, administrative manager. Personal hobby: Soccer and lawn tennis. Favourite meal: Rice and beans. Michelle Sandrine Ngatchou Treasured tradition: Bikutsi. Christian Biyegue manager for financial institutions in 2006. Assistant country manager Before joining Blue, Christian worked at Tchouateun Personal hobby: Reading economics books. the United Bank for Africa Cameroon as Personal assistant Having more than nine years of banking the head of public sector in charge of client Favourite meal: Sanga (Maize and Harrison Ajong Ngayap experience with leading international relationships with Cameroon government starchy food and coconut) Junior consultant banks, Christian’s career started at the Credit Lyonnais Cameroon Bank in 2001, institutions, embassies and non- Treasured tradition: Douala (Ngondo, Favourite meal: Ekwang (The dish is where he worked as a credit analyst and a governmental organisations. which is the festival of the Sawa. The made from cocoyams or cassava cocoyam relationship manager for French coastal dwellers of Cameroon from Limbe leaves, or leaves of a certain herb that is multinational companies. Favourite meal: Ndolé (The national dish to Kribi, with the Wouri River are the focal moderately bitter, red hot peppers, palm of Cameroon. The dish consists of a stew point of the festival in Douala. The ritual oil, special spices, Ngakanga [nut-like], of nuts, bitter leaves indigenous to West and feast, which is held in the first week Ebobe [small seed-like or berry-like] and Christian joined Standard Chartered Bank Africa, and meat). of each December, celebrate the unity of some smoked or sun-dried fish/crayfish.) Cameroon in 2004 in the wholesale bank department as a relationship manager for Treasured tradition: Bikutsi (a music the Sawa people and their ancestors.) Treasured tradition: Bamiliké culture (A multinational and energy companies, and genre from Cameroon). Personal hobby: Travel. collection of semi-Bantu ethnic groups). was promoted to senior relationship Personal hobby: Tennis and reading. Personal hobby: Soccer and reading. Blue kick-starts business Josephine Adrapia is a primary school The idea to earn extra income came from teacher in the Arua District of Uganda. Adrapia’s brother who was in the same She lives and works in a village called business. It occurred to her when the burden Maracha and takes care of six children, of responsibilities was becoming too two of her own and four of her siblings overwhelming, and her salary from teaching who can’t yet support themselves. She was not enough, to resolve it. So she heard about Blue when a Blue field agent decided to come to Blue. She couldn’t visited her school as part of a presentation believe the speed at which the money was programme, which prompted her to visit a transferred to her account and applauded Blue branch and apply for our emergency Blue for that. She made sufficient profit to loan, amounting to ZK400 000. offset her loan within three months. Adrapia invested the money into a charcoal Adrapia is looking forward to accessing business, where she buys bags of charcoal another loan soon. She is waiting for the in the village, and resells them in town at a weather to dry a bit, because the business profit. She initially transported the charcoal is not favoured by rain. With her next loan by bicycle as her capital was really meagre, she will broaden her business even further. but owing to her Blue loan, she now She had this to say: “Long live Blue, I will transports it using a truck. always owe you.”
5 Blue Uganda targets farmers The Blue Uganda stall at the Kabarole District Agricultural trade show. at the Kabarole trade show Blue Employee Benefits which included marketing coordinator, Uganda promoted the Jovent Kyalimpa and Fort Portal company’s financial services to branch manager, Suzan Atuhura, as the farmers and micro- well as the entire team from Fort Portal agricultural entrepreneurs at branch. During the exhibition week, the Kabarole District more than 90 proud clients signed loans Agricultural Trade Show in and were added to our clientele in this one of Blue Uganda’s operation. Six clients signed the operational areas. “The applications at our stall and the others operational area is served by came to the branch, or were visited by our esteemed branch, Fort sales agents.” Portal and is comprised of the The minister for agriculture, the honourable Hope Mwesigye, brightens up the show in her yellow outfit five districts: Kabarole, Peter says that through this exhibition, and spends much time visiting the Blue Uganda stall. Bundibujo, Kasese, Kyenjojo, Blue Uganda marketed their offerings and Kamwenge,” says Peter to people who previously found it hard Mugogo, operations to travel long distances to come to a coordinator, Blue Uganda. Blue branch to find out how Blue operates. “The Kabarole District Agricultural Trade Show was the first to take place “The show gave potential clients the and his excellence the president was opportunity to be educated and have all expected to attend. The show was held their questions answered. With our over three days at grounds in Fort corporate brand, colour, neatness and Portal. The exhibition was graced by customer care, we stood out from our the minister for agriculture, the competition and the many exhibitors. honourable Hope Mwesigye, who applauded our services while she “Rukuya Asiimwe Patrick, the district toured our stall,” says Peter. speaker, was one of the distinguished guests. He was highly impressed by the “Many institutions including NGOs good marketing, professional service, and farmers exhibited, but our good corporate image and public exhibition took centre stage owing to relations shown and lived by our Blue Distinguished guest, Rukuya Asiimwe Patrick – the district speaker – signs the visitor’s book at Blue. the diligence and vibrancy of our team, employees.” Blue Zambia and the police: Partners in development Blue Zambia handed over a cheque to the football club. He promised to see to it that commissioner of police, Graphael the money was used to its intended Musamba, at the Zambian police purpose,” says Godfrey Ngula, sales and headquarters recently. The ZK12 150 000 marketing director: Blue Zambia. sponsorship from Blue will finance the police’s flagship football team called the “Blue Zambia takes social responsibility ‘High flying Nkwazi football club’. seriously,” adds Godfrey. “The Zambian police force and Blue have a partnership Blue has pledged to pay for the laundry that dates back to 2004, and we have of the soccer jerseys, the team doctor, and always worked hand-in-hand with the training fees. police in empowering individuals or communities. We have in the past assisted “At the handover ceremony, the chairman them with reflective drums to control of the Nkwazi football club, Mr Bowa, traffic, donated various utility items to thanked Blue for the quick response to them and renovated some of their police their plea for donations, and went on to stations. ask the corporate world to emulate what Blue had done despite the global crunch. “Furthermore, the Zambian police force is He promised that the club would be also the second largest group to benefit promoted to the premier division next from our loans and so we also took the season. The commissioner, also mentioned opportunity at the handover ceremony to the benefits of social investment. He inform the police about new programmes thanked Blue and said he was very pleased and re-emphasised our policy on lending to receive the cheque on behalf of the and the number of branches we have.”
6 BIMFB employees aim for BLUE S performance improvement LETTER xtra a y le y P re to r ius, goes the e ice. tant, H er serv Personal assis eat example of best custom r mile and is a g Dear Grant, P.A. – ortunity of thanking your take this opp I would like to rius. Hayley Preto d has a d e rs ta n d in g, efficient an , un elpful, caring o the extra m ile. She is very h re p ar e d to g ency and is p sense of urg BSA NAEDO n ta ti o n of the new A nt imple m e ucts, With the rece C re d it U an d other prod d r both Blue an tation and th e signing Collections fo e d o cu m e n ed me with th e contracts BIMFB employees form working groups and discuss Hayley assist at le n g th s to ensure th improving company performance. went to gre thereof. She rrectly. si g n e d ti m eously and co were o improve business alignment and solicit executive directors and managers; and ession g e m e n ts fo r a Training S input from employees who are closest to employees were divided into small e make arran BAL/INTERN ATIONAL She helped m A B S A G L O customers, all employees of Blue working groups. Topics discussed included revive the nts' to your yesterday to ak e 'i m m ediate payme Intercontinental Micro-finance Bank the company’s vision, mission and values; able to m system to be (BIMFB) in Nigeria recently took part in training in quality; procedures; time performance improvement development management; and customer service. clients. ntation or sessions in Lagos and Ibadan. Employee working groups discussed the as si st an ce with docume if I need ce. topics and made proposals for improving I always know I ca n re ly o n her assistan ure The sessions, which took place on a company performance. r your signat otherwise fo Saturday, consisted of lectures by BIMFB’s isation! is an as se t to your organ Hayley ly Yours sincere son Anne E. Robin Advisor : ess Bank B S A : C o rp orate & Busin A Sunshine in Africa New Blue tracksuits for This section of our Blue newspaper is dedicated to the Botswana soccer team friendly, funny and fascinating stories that happen at our branches. We call them our ‘feel good’ stories. Blue Employee Benefits in Botswana has extended their feel good stories During the early hours of Sunday morning I received a message from Sukani sponsorship of the Office of the CS*, a man who was stranded with financial problems. President’s soccer team by making As he knew my mobile number, I sms-ed him to visit our branch the following sure the players and management morning. stay warm before and after On 13 July 2009, I checked affordability and he qualified for an amount of N$5000. matches in Blue branded tracksuits. He wanted to pay his plot to the town council and not lose the land for his family as accommodation is an important issue to every person living on earth. The team, which since last year has been playing in Blue branded On 22 July 2009 the money was paid into his account and he visited Blue to say thank you and how grateful he was. shirts, shorts and socks, has had a good season and won their division Susan Mukwata *Names changed to keep the identities of our clients by a huge margin. Katima Mulilo, Namibia confidential. Please keep on sending us your heartwarming and entertaining stories.
7 Best in Lesotho BLUETY The winner of the trophy for the Best Employee in SOCIE Sales Department in June is Ntate Tumi from Cashbuild Mafeteng, Lesotho. The winner of the trophy for the Best Employee in Support Department in June is Me Thebogo from head office, Blue Lesotho. Quest for victory! The RSA operations department held a workshop to win back customers, grow business, and reveal Blue’s leadership among competitors. The delegates got their creative juices flowing by creating their own good client service, fraud detection and “when in need Blue indeed” adverts. The focus areas for the next three months were also made known: Expenditure control, quality business, client service and employee morale. The workshop ended on a fun note with a 1920s mystery murder themed dinner. Standing strong CEO, Dave van Niekerk’s message to the organisation made at the last executive committee meeting was taken back to the Johannesbug Central team. “On the photo you can see that our team is geared for the ‘war’ against our competitors! We are ready to destroy the obstacles in our way, and we’ll stand strong as a team and defeat the enemy. We’ll take no prisoners and win the battle with a smile,” says regional manager, Christa Laubscher. Blue’s peer educator programme makes progress In the March edition of the Blue Bulletin, managed by CareWorks, an organisation Bulletin going to print, were in the we reported that the International Funding that focuses on stopping the transmission process of being analysed. “Once the Corporation (IFC) chose Blue Financial of HIV and protecting those who are analysis is finalised, Blue will plan focus Services Limited (Blue or the Group) to negative, and on keeping HIV positive areas in our broader HIV and Aids, and lead their peer educator pilot project. people productive. gender empowerment workplace strategy. Thank you to all the employees who took our peer educators with knowledge about The IFC selected Blue because of the The survey was conducted in South part in the survey,” says Morné. HIV, Aids and wellness, and provide them Group’s large footprint in Africa along Africa, Botswana and Zambia – to set a with the necessary communications skills with Blue’s branch location in both urban standard, before being rolled out to the The results of the survey and to transfer this knowledge.” and rural areas. “Our employees have other regions – to measure broadly HIV direct access to their community, speak the and Gender related knowledge, attitudes, further actions will be published same language and are therefore ideally perceptions and behaviour (KAPB) in the August edition of the To assist peer educators in this task, they situated to effect change,” says Morné amongst Blue’s employees. Blue Bulletin. will also receive a toolkit, which is an Reinders, Group corporate affairs assembly of information pieces such as executive. The survey was confidential and focus “Furthermore, we had an overwhelming pamphlets, booklets and posters informing groups formed part of the measurement. response to our peer educator programme,” people about HIV and Aids, prevention, To kick-start the programme, a survey The results of the survey have been says Morné. “We will, therefore soon testing and anti-retroviral treatment; as was held at Blue. The survey was calculated and at the time of the Blue contact our volunteers and start training well as male and female condoms. Best service - B Teamwork - T Sales support - S Initiative/innovation - I
8 Brands highlighted at Zambian trade fair The Zambia International Trade Fair is an says Godfrey Ngula, marketing and sales annual business event in Ndola, Zambia’s director: Blue Zambia. “Marketing officer, second largest city, and Blue Financial Harrison Mbeba; financial manager – Services and cashXpress took part in this Insurance, Florence Mpemba, and sales year’s event. This fair attracts thousands of agents represented Blue at the stand. Blue local and international visitors and the was the only micro-finance institution Cornele theme this year was “Investment in represented at the fair, and we are very teacher us Band a, an ag and his ent at th infrastructure for competitiveness”. proud of taking part, although we missed the pupils a t the Za e Ndola branch, mbia In explain ‘best stand’ prize by a narrow margin.” ternatio nal Trad s Blue’s financia e Fair. l service “Our stand was one of the most popular offering s to a stands and many visitors were impressed,” Show highlights competitiveness as a strategy for growth Blue Employee Benefits was among the – which is in line with the ministry of trade many organisations that attended the and industry’s mandate of facilitating annual BOCCIM Northern Trade Fair held sustainable economic growth and in Francistown, Botswana. diversification of the economy through the promotion of trade and industrial The BOCCIM Fair is used as a forum development. through which companies in the private and public sector can showcase their “The assistant minister of trade and products and service, and for buyers and industry, Duke Lefhoko, gave the Blue sellers to interact and possibly seal stand a visit and complemented the Blue liments business deals. staff on their exceptional exhibition,” says right) comp ted on the u k e L ef hoko (sea Pieter van Tonder, sales support manager: ustry, D n. e and ind t exhibitio “The theme of the fair was Blue Botswana. n t m in is ter of trad ee s o n a n excellen The assis ta ploy enefits em ‘Competitiveness: A Strategy for Growth’ mployee B the Blue E Pictured above are the cashXpress employees of the Kitwe branch in Zambia (from left to right) Rozia, branch manager; Sharon, marketing agent; Tana, loan consultant; Lillian, marketing manager; Tamara, loan consultant; Jairos, driver; Winnie, loan consultant; Sonia, loan consultant; Ngosa, marketing agent; Mirriam, marketing agent; Carol, office assistant. “Our brand is very exciting and we are positioning cashXpress as a lender of choice for many borrowers who would not necessarily borrow from a cash loan/salary payday advance company. The process of granting a loan is executed from the start to finish by one loan officer to enable us to disburse a cash loan in less than 20 minutes. This is the reason why it is called cashXpress!” says branch manager, Rozia NgabaneniI. Volume 04 • Issue 07 • July 2009 • Published by Blue Financial Services - Republic of South Africa • www.blue.co.za Blue Bulletin is published by Blue Financial Services Limited PO Box 72041, Lynnwood Ridge 0040, South Africa Editor: Heike Bredenkamp CA-BLUE-0128 To contribute your stories and letters, please send to newsletter@blue.co.za • Phone +27 (0)12 990 5627 Layout and design: Melanie Brix
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