Beginner's Guide to Increasing Facebook Reach - Reach more customers through Facebook Ads, targeted promotions, and interactive contests
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Beginner’s Guide to Increasing Facebook Reach Reach more customers through Facebook Ads, targeted promotions, and interactive contests
CONTENTS Meet Our Author p. 3 Meet Growers Edge p. 4 Creating A White Paper p. 5 Creating A Facebook Ad p. 7 Create a Promotion p. 11 Conclusion p. 13 Who Are We? p. 14 FreakyFreshMarketing.com | 515-371-5973 2
MEET OUR AUTHOR THOMAS LASHIER @ThomasLashier - Des Moines, IA native - Graduated from Iowa State University Thomas is Co-Founder and Creative Captain of Freaky Fresh Marketing: the freshest marketing team in the Midwest. Thomas works with local businesses to reach their customers through social media. This includes spreading engaging content like wildfire across the most effective platforms, designing viral promotions, and creating benchmark-crushing ad campaigns. Thomas is a regular contributor to the Freaky Fresh “Fresh Take” marketing blog and helps other customers with HD video creation and the most talked-about live events you’ve ever attended. Thomas is a Capricorn, he’s engaged, and he loves burgers with grilled pineapple on them. FreakyFreshMarketing.com | 515-371-5973 3
MEET OUR CLIENT Growers Edge was founded in 2007 to be a one-stop resource for farmers across the United States. The team at Growers Edge wanted every farmer to realize their greatest profit, so they decided to put useful tools at farmers’ fingertips. From profit analyzers to market commentary to crop-specific weather patterns, farmers have access to real-time information that affects their operation every day. And they get it all for free. FreakyFreshMarketing.com | 515-371-5973 4
The team here at Freaky Fresh wanted to establish Growers Edge as an industry thought leader. We wanted farmers and their families to turn to Growers Edge whenever they had decisions to make about ings t h e w ettest spr t. their farming operation. To do this, we worked with s one of Midwes 2013 wa thro ugho ut the create d d d the team at Growers Edge to create a white paper on recor lize d on this an evente d ca p ita ou n d pr We paper ar attention to th e focused on prevented planting in the very wet, very w h ite o ur s p a y n ce is Alway au die wild spring of 2013. planting. nces yo ur target a circu mst dealing w ith cur re n t ly Prevented planting brings up some very tough decisions; decisions that can make or break a farm. Since we are marketers and not expert agronomists, we teamed up with a guy who knows farming like we know Facebook. Jay Bottoms, respected agronomist and a friend of the Growers Edge team, agreed to write up a draft of our report. His draft outlined what prevented planting is, how to decide if you should file a claim, and who to talk to if you need to file. He even created a custom flow chart to help farmers in their decision-making process. { For you city slickers, prevented planting occurs when a farmer can’t plant his/her crops due to poor weather. Farmers with crop insurance can file a claim to cover their losses from prevented planting, but there are strict deadlines farmers must follow to file this claim on time. This decision can be a serious gamble if the farmer calculates that they could replant or plant a different crop to make up for the losses as the weather improves. { FreakyFreshMarketing.com | 515-371-5973 5
Jay had given us the goods. Now it was our job to make them visually appealing and easy to understand for all those readers that didn’t have Jay’s level of expertise (which was, umm, all of them). We took his draft and edited it to make it more succinct. We wanted farmers to get the information they needed, and we wanted them to get it quickly. Prevented Planting We added formatting to make the report more Guidelines reader-friendly. This included eye-catching Spring 2013 headlines, sub-headlines to break up the text, and lots of white space to keep the report clean. We used Jay’s fantastic flow chart and we added several hyperlinks that the reader could click from within the PDF. This allowed Prevented Planting in 2013 Spring 2013 has been an unexpectedly wild and wet ride. The Midwest has seen the reader to immediately access the sites we were discussing with just one click; no record rainfall, including the wettest spring on record for the state of Iowa. Parts of Iowa and Minnesota saw over 20 inches of rain in the month of May alone. With this much rain during planting season, some farmers across the region are worried that they won’t even be able to replant this year. Due to the weather patterns this spring, need to log on to a browser or do multiple there has been a lot of concern towards prevented planting for the 2013 crop year. Prevented planting is being driven by wet field conditions. Google searches. Because of this concern Growers Edge has put together a 2013 Prevented Planting Guidelines document to help explain the procedures for a Prevented Planting claim. Note that the RMA Handbook is 121 pages of detail. To help our Members better understand the decision making process we have created the following flow chart. Please contact your Agent on your exact situation. Our goal is to provide you with a much better understanding of the process. info ! agr icul ture more gre at you ! Foll ow us for ity of far mers just like mun Join a com Flow-Chart: Crop Was Planted Facebook Twitter Blog Videos We included links on every page to the Growers Edge website that users could access simply by clicking on the Growers Edge logo. For readers that wanted to learn more about Growers Edge and the company’s free resources for farmers, they were only one click away on every single page they read. We recommend this strategy: always make it as easy as possible for people to learn more about your company. (You’ll notice you can click on the Freaky agric ulture info! Follow us for more great farmers just like you! Join a community of Fresh name on the bottom left of this page!) Facebook Twitte r Blog Videos FreakyFreshMarketing.com | 515-371-5973 6
This process was completed in 48 hours from writing to formatting to publishing. We then decided to give this report away for free in order to increase our reach. In order to expose people to the idea of Growers Edge as an industry thought leader, we needed as many people as possible to see this report. We didn’t even require a name or email address to gain access to the report! We had our free report. It was chock-full of helpful and timely information. It even looked nice. Now we needed to target the people that would see it. Facebook Ads Targeting Facebook Users who... • Who live in the United States • Who live in Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, Ohio, Oklahoma, South Dakota or Wisconsin • Between the ages of 25 and 64 • Like Farming, #Dairy farming, #Wheat, #Soybean, #Pig farming, #Maize, #Farm or #Agriculture • Speak any form of English = 2,800,000 users We put together a Facebook Ads campaign to increase the visibility of this report. Our first step was targeting the audience for this campaign. Growers Edge has members all across the country, but the majority of their users are in the Midwest. Since our paper discussed flooding that took place in the Midwest, we only included states in that region in our targeting. As you can see, we targeted a wide age range. We wanted to include the young farmer who might be more active on Facebook, but we also wanted to target the decision makers on the farm who are typically in their 40’s and 50’s. The interests we targeted are pretty self-explanatory. They are common Midwest farming interests, so we wanted to make sure we were reaching those Facebook users who mentioned those interests. FreakyFreshMarketing.com | 515-371-5973 7
f any p o r ta nt part o impro ve an im can’t Testing is g campaign. Yo u d social in a n a dvertis can’t measure, of the easiest u what yo g ives yo u so me ys to test g a marketin cost-effective w e what works t s e an d mos ferent a ds to if several d Now with our target audience set, we set up two slightly different ads (for testing purposes) to run for two weeks on a cost-per-thousand-impressions (CPM) basis at a maximum budget of $20 per day. Running y that yo u o ur a ds on a CP M basis seen by pay ever y time m 1,000 vie yo ur a d eans whether wers, re is they clic ga k on it o rdless of r not Ad #1 Ad #2 Ready. Set. Go. FreakyFreshMarketing.com | 515-371-5973 8
We had two ads running, but we noticed that the one with the picture of flooded fields was much more effective. So, we quickly paused Ad #2 and rolled with Ad #1. (Test your ads so you don’t waste money!) In the nearly two weeks that Ad #1 was running, it earned our page 541 Page Likes (39 per day). With our budget, it { What is “click-through rate”, you ask? ended up costing roughly $0.44 per Like. The ad enjoyed Clickthrough rate is the percentage of a 0.749% click-through rate, which is 16x better than people who actually click on your ad, compared to the number of people who the Facebook average of 0.05%. It also was responsible see the ad. If your ad is visually for an additional 129 Likes on our Page posts. appealing and contains a strong call- to-action, people will naturally be more In all, our campaign reached 53,888 people an average of inclined to click on it to learn more. These 1.9 times. ads earn a higher clickthrough rate. { Total for the entire campaign: $261.35 FreakyFreshMarketing.com | 515-371-5973 9
53,888 people saw campaign 541 new Likes This simple ad campaign reached 53,888 people and it earned us 541 new Likes before it ended. But more than that, it gave us continued exposure to those 541 people. And since the average Facebook user has 229 friends, this campaign gave us continued access to around 123,889 new Facebook users (541 Likes x 229 friends). All of these people now have the potential ability to see our messaging and interact with our posts right from their Facebook Newsfeed. If you divide the money we spent by the new audience we can reach, it comes out to $0.002/person. 123,889 new Facebook users reached $0.002 per person reached FreakyFreshMarketing.com | 515-371-5973 10
Not every Facebook Ads campaign is based on gaining new Likes. After all, we don’t just want a huge number of followers, we want followers that are actively engaged with us! Quality over quantity, right? To increase interaction on the Growers Edge Facebook page, we developed a 4th of July photo contest to showcase how different farmers celebrate the holiday. Farmers are a particularly patriotic bunch, and we knew that tying a promotion together with the 4th of July would speak to that American spirit. To participate in the promotion, farmers and their families submitted photos of their 4th of July celebration, and the winning photo (as selected by our committee) won a box of Omaha Steaks. The prize from Omaha Steaks was important, because as you know, Midwest farmers love their beef. Why a photo contest? Well, photos are easier to contribute than videos, and they are easy to engage with. Photos catch your eye and people quickly connect with them in ways that statuses, links, and even videos can’t compete with. We wanted to show the “human side” of Growers Edge with this contest. While barbeques, fireworks, and swimming don’t directly contribute to Growers Edge’s core business, these activities do contribute to their subscribers’ daily lives. These photos helped the Growers Edge followers feel like they were part of the Growers Edge community in a fun way. It sparked a lot of great interaction on the Facebook page with photo submissions, photo Likes, and comments on photos. Over 31 photos from all over the country were submitted, including one from Afghanistan! FreakyFreshMarketing.com | 515-371-5973 11
As the photo contest ended, we announced our big winner (Kim N.). To highlight Kim and really make her feel special, we changed our entire cover photo to feature her winning photo. We also posted to the Growers Edge Facebook page when we sent her the Omaha Steaks a few days later. This post worked for several reasons: it brought up the photo contest even after it ended, it validated our contest with proof that we rewarded the winner, and it encouraged anyone who didn’t participate in our contest to look out for our next one. The contest ran for 1 week and gained the Growers Edge Page 1,017 Page “Engagements” (interactions) through a few different page post boosts. This means we took one of our Growers Edge Facebook posts and we “boosted” it to a wider audience than just the followers who have liked the Growers Edge Page. 57 new Page Likes 1,017 Page engagements We boosted our contest announcement post to “Friends of Fans” at 1.385% click-through rate (over 27x the Facebook average) at $.26 per engagement. We also did a post boost to only Growers Edge fans, so all of our followers would be sure to see the contest. This boost received a 4.415% click-through rate (over 88x the Facebook average) at only $.04 per engagement. We spent a total of $200 on these various post boosts. While the money was not evenly distributed between the boosts, you can see that they each were a very cost-effective way to attract more follower engagement. Although not the direct goal of this promotion, we also garnered 57 new Page Likes for Growers Edge. FreakyFreshMarketing.com | 515-371-5973 12
Conclusion In a span of about 3 weeks, we managed to increase Growers Edge’s Facebook presence and validate their Facebook Page as one that Midwest farmers wanted to follow fo relevant information and entertainment. We gained 598 new Facebook Likes, improving our reach to over 60,000 Facebook users during that time. We also ran a successful photo contest which saw 31 different photos and over 1,000 interactions on the Growers Edge Facebook Page. FreakyFreshMarketing.com | 515-371-5973 13
Who Are We? We are a small two-man team in central Iowa. We love working with local businesses and helping them interact with more prospects and customers through social media. We live in a very digital, very transparent age and that can be a very exciting thing for your organization when it is managed correctly. We help local Iowa businesses do just that. Click the logo below to learn more about us and who we’ve worked with. Thanks for reading our report! Sign up for our newsletter to get the next one delivered straight to your inbox. Give us a shout on Twitter and let us know what the next report should focus on. And as always, stay fresh. Get our next report delivered right to you. Sign up for our newsletter by clicking here! @FreakyFreshMktg FreakyFreshMarketing.com | 515-371-5973 14
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