BAND TOGETHER TO POWER UP - Better Employers, Better Workers, Better Customers! - 01 MAY 2014
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01 MAY 2014
60 CENTS
MCI (P) 183/12/2013
BAND TOGETHER
TO POWER UP
Better Employers, Better Workers, Better Customers!
WONDERING WHAT THESE
Photo by Goy Kae Lip
‘BETTER ENERGY BANDS’ ARE
ALL ABOUT? TURN THE PAGE
TO FIND OUT NOW!
2 MAY DAY SPECIAL NTUC This Week 01 MAY 2014
The Better Movement For All
To mark May Day 2014, the Labour Movement has a message not
just for employers and workers but for customers as well.
T
his May Day, the Labour Movement celebrates the
Banding
launch of a new movement – the ‘Better Movement’. It
celebrates the workers of Singapore, thanks them for their
contributions in building a better Singapore, and to inspire a
Together
spirit of self-improvement.
The ‘Better Movement’, in line with NTUC Secretary-General
(SG) Lim Swee Say’s May Day message, calls on Singaporeans
to be Better Employers, Better Workers and Better Customers
through adjusting mindsets and changing our economy, our
workforce and our society for the better.
At a media briefing on 25 April 2014, SG Lim said that
Singapore is currently seeing a tight labour market and he
stressed that this tightness will continue from now to 2020 and
become even tighter from 2020 to 2030 as Singapore transits to
a productivity and innovation-driven economy. He highlighted
that the pressure is on, as companies see their business costs
going up, and workers see themselves taking on more roles and
responsibilities.
Photo by Goy Kae Lip
“We (Tripartite Partners) believe that the more effective we
are in working together to get through this restructuring, the
faster we can get over this pain of restructuring,” said SG Lim.
FOR EMPLOYERS, WORKERS AND CUSTOMERS
A
Hence, his message to employers: Be better employers, because long with the movement, 100,000 Better
“only by becoming better employers will they be able to attract and Energy Bands have been produced by the
retain better workers.” Labour Movement to be handed out to
And to the workers, he said: “In the future not workers and members of the public. Recipients
only do we have to compete with workers are encouraged to wear the band to show their
in other countries, but we also have to commitment and solidarity to the ‘Better
compete with technology, robots and Movement’ cause.
more. The campaign will kick off on 1 May 2014,
In addition, SG Lim’s message where NTUC Secretary-General Lim Swee Say,
for customers this year is show their NTUC President Diana Chia and fellow members
appreciation to workers. “We also need of the NTUC Central Committee will distribute
every customer to be a better customer… the bands to workers at JEM shopping mall.
we need the customer to play their part,” he Some 1,000 other members of the Labour
added. Movement will carry on with an island-wide
“So if all three (employers, workers distribution of the bands at hospitals, bus and
and customers) can come together, then train interchanges, ports and retail malls.
I think we have a much better chance Explaining its significance, SG Lim said:
of speeding up the restructuring of “This year, we are going to do something
the economy…” said SG Lim. different from before. This message on
‘Better Customer’ means that we have to
learn how to appreciate the efforts of the
workers and treat all workers as equal.”
The energy bands come with the word
‘Better’ emblazoned on it, signifying the
call for ‘Better Employers’, ‘Better Workers’
and ‘Better Customers’.
NTUC This Week 01 MAY 2014 MAY DAY SPECIAL 3
Check out our May Day 2014 videos, news and
messages in various languages on NTUC U Portal:
http//bit.ly/ntuc_celebrates_mayday
May Day Resolution 2014
Today we have real wage growth. We want to sustain it and make it
even better.
Labour market is tight, productivity gain is still low, quality growth is
the way to go.
Businesses must be more innovative, more creative and make jobs
easier, smarter, safer for our workers.
We must succeed in making every worker a better worker, every job a
better job and every business a better business.
Today, as we celebrate May Day, we, the Labour Movement, strongly
urge:
Our Employers to value every worker more, accord them with
better treatment, opportunities and wages;
Our Workers to value their jobs more, take greater pride in
what they do and seize every opportunity to learn, adapt and be
ready for the future;
Our Tripartite Partners to further strengthen the trust
amongst us, and more importantly the trust of workers and
businesses in us; and
Our People to be more gracious consumers, treating all workers
with greater care and respect, and making things better for one
another.
On this May Day, as we remember the steadfast conviction of
our pioneer generation of workers, unionists and tripartite
leaders, let us re-affirm:
Our Pledge to stand with workers of Singapore;
Our Commitment to Singapore Tripartism;
Our Symbiotic relationship with the People’s Action Party; and
Our Solidarity with the International Labour Movement.
Together, we pledge to build a stronger Labour Movement, a more
pervasive Tripartism, and a better home and brighter future for all
Singaporeans!
4 MAY DAY SPECIAL NTUC This Week 01 MAY 2014
May Day Messages
Amidst this transition, our goal remains unchanged: To
improve Singaporeans’ lives. An important strategy is to
develop better workers and create better jobs. This is the only
sustainable way to raise wages.”
productivity. We are also attracting high- invest in workers, develop their skills, and
quality investments. Lucasfilm has set up its make full use of their talents. Only then will
Sandcrawler base in Singapore, producing the Government’s programmes bear fruit.
exciting digital movies for audiences By working together, we strengthen our
worldwide. ExxonMobil just opened its model of tripartism and keep it our lasting
second cracker on Jurong Island. We are competitive advantage.
collaborating with our neighbours to create Our Pioneer Generation overcame
more opportunities overseas, whether in long odds to set Singapore on the path to
Iskandar Malaysia, our G-to-G projects in development. In the unions, many pioneers
China or one of the five Vietnam-Singapore fought the Communists and worked with
Industrial Parks. We are also expanding our the Government to foster constructive
Lee Hsien Loong export markets through several free trade labour-management relations, build a
Prime Minister agreements with the European Union and competitive economy and deliver better
our Trans-Pacific partners. lives for all. We should honour them by
S
ingapore is undergoing a major Developing better workers and creating upholding their spirit, building on their
transition. Our economy is upgrading better jobs is our collective responsibility. achievements and creating an even better
qualitatively and not expanding as Each tripartite partner must do their part: Singapore for our children.
quickly as before. Last year we grew 4.1% – Workers must make the effort to train I wish all Singaporeans a Happy
a good performance. Wages and household and upgrade themselves. Employers must May Day!
incomes rose broadly. This year we expect
to grow 2 to 4%, which is typical of a more
mature economy.
We are strengthening our social safety
nets to give every Singaporean more peace
of mind. MediShield Life and the expanded
Community Health Assist Scheme (CHAS)
will help cover every Singaporean’s medical
needs. Permanent GST Vouchers will
offset daily expenses. Larger subsidies for
children’s education will benefit all families,
especially the lower-income. The Pioneer
Generation Package will honour and help
the seniors who started us on this nation-
building journey.
Amidst this transition, our goal remains
unchanged: To improve Singaporeans’ lives.
An important strategy is to develop better
workers and create better jobs. This is the
only sustainable way to raise wages. We
are upgrading workers’ skills by investing
heavily in Continuous Education and
Training (CET). We are building two new
CET Institutes – the Devan Nair Institute
for Employment and Employability in
Jurong and the Lifelong Learning Institute
in Paya Lebar. They will create more
opportunities for workers to upgrade
themselves and advance their careers.
We are also creating better jobs for Prime Minister Lee Hsien Loong
greets a vetern unionist at the Pioneer
Singaporeans. This year’s Budget included Generation Tribute earlier this year.
generous incentives to help companies raise
NTUC This Week 01 MAY 2014 MAY DAY SPECIAL 5
May Day Messages
Diana Chia
President Our vision is to strive
National Trades Union Congress for Better Jobs for All,
Labour Movement for All and
T
he profound transformation that Tripartism for All. To achieve
our economy is going through will this we are working to
have impact on workers. enhance the 4Ps - Protection,
Our vision is to strive for Better Jobs
Progression, Placement and
for All, Labour Movement for All and
Tripartism for All. To achieve this we are Privileges...”
working to enhance the 4Ps — Protection,
Progression, Placement and Privileges —
to deliver more value to all workers and seamlessly to union membership upon
members, and help them through this joining the workforce. Small and medium-
process of economic transformation to sized enterprises (SMEs) employ a large
emerge even stronger and better off than proportion of our workforce. We want to
before. Organising Resource Centre in NTUC extend our outreach to these SMEs, so that
For example, progression could mean has also been supporting our unions in both businesses and workers can benefit.
breaking the “academic qualification” glass organising new branches and increasing We do this because we believe that no
ceiling for non-graduates. Progression membership penetration in existing worker should be deprived of the benefits
could also mean equal opportunities to branches. Our various communities, from of union membership.
excel in work and family through flexible nEbO to Young NTUC and from U Family To achieve all these outcomes, strong
work arrangements for working mothers. to U Live, have complemented our unions’ tripartism is critical, not just at the
Protection could mean a broader scope efforts in reaching out to a wider segment national level but also at the sectoral level.
of representation provided by our unions of the workforce. I am happy to note that good progress has
for PMEs (Professionals, Managers and We can do so much more. We are been made by some sectors in this regard.
Executives) while better protection for working closely with the Ministry of I reiterate the call for more Government
outsourced workers means that their Manpower to amend the Industrial agencies and employers to come forward so
salaries do not get cut each time their Relations Act to allow stronger union that we can forge win-win-win outcomes
contract is being renewed. Placement of representation of PMEs. We are paying for the workers, employers and the
mature PMEs could mean finding more close attention to help nEbO graduates, Government.
opportunities in niche employment who are our future workers, transit Happy May Day to all workers!
areas and privileges for union leaders
could mean better recognition from the
management for the good work they do at
the workplaces. In short, we want to be able
to address the needs of different workers
and members in a more holistic manner.
Achieving this will not be easy. It will
require the combined efforts of NTUC and
our partners. It will need a strong Labour
Movement that has a strong voice with
weight that can lead to positive change for
workers.
One of the key measures of the Labour
Movement’s strength is whether we are
representative of the workforce, both in
numbers and profile of union members. In
a world where unionisation rates are falling,
our unionisation rate of resident workers
actually increased from 20% in 2002 to
27% in 2013.
Credit must be given to our union
leaders on the ground for their tireless
efforts in reaching out to and keeping in
touch with the concerns of workers, as
well as making a positive difference for
them at the workplace. Our Membership NTUC President Diana Chia with fellow unionists at the soft launch of NTUC’s U Flex movement earlier this year.
6 MAY DAY SPECIAL NTUC This Week 01 MAY 2014
May Day Messages
Lim Swee Say
Secretary-General The tightening of the
National Trades Union Congress
labour market will spur
a faster pace of economic
S
ince our May Day celebrations last restructuring. We must do our
year, we have continued to make best to minimise the downside
progress. and maximise the upside for
Our economic growth is healthy. The
labour market is tight. Best of all, wages our workers and businesses.”
continue to move up faster than inflation.
These achievements are hard-earned. I
salute our workers and tripartite partners too. The globalised world thrives on mutual
for their hard work, resilience and unity. dependency, mutual support and mutual
Even though we celebrate May Day acceptance. Good services beget good
amidst labour shortages, we should be customers, and good customers beget good
mindful that good jobs will always be the services. As we strive to become a more
best welfare and full employment the best advanced economy, we must also strive to
protection for our workers, both young be a nation of better customers and better
and old. people.
The tightening of the labour market There is certainly much for us to
will spur a faster pace of economic global unemployment may not improve celebrate, and much for us to reflect on this
restructuring. We must do our best to as businesses embrace new technologies May Day. We can all change for the better
minimise the downside and maximise the and new methods to stay ahead. The — every employer, every worker and every
upside for our workers and businesses. If increasingly widespread use of Cheaper, customer.
not, the outcome of a failed restructuring Better and Faster robots and cyber-based Do not wait for each other. Be the first
will be painful for all. services is a case in point. The best way to to change.
Imagine a future where rank-and- attract more good jobs, create more good Together, we can make things better
file workers are replaced by robots; careers and sustain good wage growth for and emerge from this restructuring a
Professionals, Managers and Executives our workers is for us to value our jobs more better workforce, a better economy and a
become underemployed; mature workers and take greater pride in what we do. better society.
cannot fit into workplaces that are not Last but not least, as customers and Happy May Day to all workers of
age-friendly; working parents, especially consumers, we can change for the better Singapore!
working mothers, face worsening work-
life balance due to inflexible work
arrangements; and low-wage workers
are stuck in a world of cheap sourcing.
If we allow these to happen, we will face
higher unemployment not just because of
job shortage, but also because of job and
worker mismatches.
Nobody wants to end up with such a
future.
This is why we are determined to keep
upgrading skills, creating good jobs and
keep growing our economic pie so that
there is more for all to share. To succeed,
all of us have to adjust our mindset and
change our economy, our workforce and
our society for the better.
First, employers have to learn to make
better use of every worker, and treat every
worker better. The labour market will
remain tight till 2020, and even tighter
all the way to 2030. Competition for good
people will not ease. Only better employers
can attract and retain better people and
grow more profitably.
Second, in a world of job shortages, NTUC Secretary-General Lim Swee Say with veteran unionists at the Pioneer Generation Tribute earlier this year.
NTUC This Week 01 MAY 2014 MAY DAY SPECIAL 7
May Day Messages
Tan Chuan-Jin be set up to assess the need for mandating
Acting Minister For Manpower It is important that a PWM in the landscaping sector.
(Minister, with effect from 1 May 2014) The Government is also fully committed
tripartite members
to helping companies transform their
continue to work closely existing business models, so that they
together as we transform our can create better job opportunities for
economy to create higher- our workers. We will continue to strongly
encourage businesses to innovate and
value industries and quality
strive for productivity improvements and
jobs for Singaporeans.” in turn, raise the wages of our workers.
This process is not easy for employers
and I am heartened that our unions have
been actively engaging management
skills, competencies and career prospects. partners to tap on different funding
Low-wage workers, in particular, programmes such as the Inclusive
will need greater help in this new Growth Programme and Productivity
environment. Much has been done to help and Innovation Credit to review business
this group of workers. Let me also take processes, boost productivity and speed up
this opportunity to laud NTUC’s efforts innovation.
in engaging both service buyers and Our strong tripartite partnership has
service providers on best sourcing and in served us well in the past. This partnership
spearheading the Progressive Wage Model is a competitive advantage for Singapore
(PWM), which puts in place clear wage- as our economy restructures and we aim
O
ur economy grew by 4.1% last year, skill and career progression pathways for for more sustainable and inclusive growth.
and is expected to grow between workers. Service buyers who best source Singapore’s progress over the years is
2 and 4% this year. Our labour cleaning, landscape and security contracts testament to our strong fundamentals,
market remains tight with close to full to service providers who adopt the PWM including our strong tripartism spirit. As
employment, and the real median income can now receive funding support from the we look forward to meeting the challenges
for Singaporeans grew by 4.6% in 2013. new Progressive Wage Incentive (PWI). of the future, it is important that the
In the midst of this encouraging The Government has agreed to Government, employers and unions
economic and labour market environment, incorporate the PWM for the cleaning continue to work closely together towards
this year’s May Day theme of ‘Better sector as a licensing requirement for our common objective of making better
Workers, Betters Jobs’ is apt. As Singapore cleaning companies. We will do so for the workers and better jobs, so as to create a
enters a new phase of development, we security sector when the PWM for the better life for Singaporeans.
must continue with our restructuring sector is ready. A tripartite body will also I wish everyone a very Happy May Day!
efforts. Only then can we achieve the
vision of making “better workers, better
jobs.” It is important that tripartite
members continue to work closely
together as we transform our economy to
create higher-value industries and quality
jobs for Singaporeans.
The Government is committed to help
workers at all levels adapt to the new
economic environment.
One key area is continuous learning
and skills upgrading. We are embarking
on a major review of the Continuing
Education and Training system to support
workers in upgrading their skills and
lifelong learning, so that they can seize the
new job opportunities that restructuring
will bring. The Workfare Training Support
Scheme will continue to support low-wage
workers and older workers to enhance
their employability. For the growing
pool of our Professionals, Managers and
Executives, we will continue to enhance
funding support to help deepen their Manpower Minister Tan Chuan-Jin (middle) at the Best Sourcing Symposium earlier this year.
8 MAY DAY SPECIAL NTUC This Week 01 MAY 2014
May Day Messages
Stephen Lee
President As Singapore restructures
Singapore National Employers Federation its economy, different
sectors would face their own
T
he Singapore economy grew by 4.1% set of challenges. SNEF will
in 2013, up from 1.9% in 2012. reach out to employers in
Employment growth in 2013 was specific sectors and work
136,2001, the highest since the economic
downturn in 2008/09. Inflation fell to with their industry unions
2.4% from 4.6% in 2012. As a result, the to proactively tackle their
real median monthly income (including challenges. The mutual trust
employer CPF contributions) of workers and respect that we have
grew 4.6% 2 in 2013, up from 1.2% in
2012. For 2014, the Ministry of Trade and
built up at the national level
Industry had projected the economy to grow gainsharing, not only in terms of wages but must cascade down so that
by between 2% and 4%. The unemployment in terms of better skills and jobs as well. tripartism is embraced at the
rate is likely to remain low as the labour A good example of this cycle is NTUC’s
sectoral level.”
market continues to be tight. Progressive Wage Model (PWM) where
Productivity growth was zero percent productivity, skills, jobs and wages move up
in 2013. However, this was better than the in tandem. to make their workplaces more age- and
negative 2% in 2012. Part of the reason was I therefore strongly encourage employers family-friendly. The WorkPro programme
the slowdown in the employment growth of to consider and work with their unions to was initiated by the Ministry of Manpower
foreign workers from 5.9% in 2012 to 4.2% implement the PWM to create better jobs and the Singapore Workforce Development
in 2013. Employers must continue to make where better workers can work smarter to Agency and is led by NTUC and SNEF. Since
better use of their manpower by enabling raise the productivity of their companies. WorkPro was launched, over 800 companies
them to work better and smarter. Buoyed by a growing economy, more older have received assistance through this
Firstly, employers must invest in training workers and women are being employed. programme to implement work-life measures
their workers to enhance their skills to take The employment rate of workers aged 55 and redesign jobs.
on larger and higher job roles. Secondly, to 64 was 65.0%3 in 2013, up from 56.2% Tripartism has helped employers to
they should engage and empower their in 2007. The employment rate for women overcome many economic and manpower
workers to motivate them to give their best. between ages 25 to 54 was 74.3% in 2013, challenges. NTUC has called for tripartism
Thirdly, they need to cultivate a culture up from 68.8%. Flexible work arrangements to be more pervasive by strengthening
for productivity at the workplace that are helping employers to retain older workers tripartism at the sectoral level. NTUC
encourages innovation and continuous and women. Such flexibility also helps to has also led the formation of tripartite
improvements in work processes and where attract the economically inactives, which in workgroups in cleaning, security,
management and unions work together these age ranges number about 375,0004, landscaping, healthcare, hospitality and retail
to foster harmonious labour-management into the workforce to ease some of the sectors, among others, to look into better
relations so that measures to improve manpower shortages faced by employers. career progression for the workers in these
productivity can be implemented smoothly. In particular, I urge employers to tap on sectors.
This culture can be sustained when there is the WorkPro programme to embark on job As Singapore restructures its economy,
a virtuous cycle of productivity growth and redesign and flexible work arrangements different sectors would face their own set of
challenges. SNEF will reach out to employers
in specific sectors and work with their
industry unions to proactively tackle their
challenges. The mutual trust and respect
that we have built up at the national level
must cascade down so that tripartism is
embraced at the sectoral level. In this way,
all employers and workers can benefit from
strong tripartism at both the national and
sectoral levels.
On behalf of our 3,000 employer
members, I wish all workers a Happy
May Day!
1
Labour Market 2013, Ministry of Manpower
2
Labour Market 2013, Ministry of Manpower
3
Singapore Workforce, 2013, Ministry of Manpower
SNEF President Stephen Lee with tripartite partners at the Pioneer Generation Tribute earlier this year. 4
Labour Force in Singapore, 2013, Ministry of Manpower
NTUC This Week 01 MAY 2014 WEEK IN REVIEW 9
Snapshots A quick round up of what went on in and around
the Labour Movement recently. By NTUC This Week Team
PM Announces
Promotions
U Membership Breakthrough Workshop
Union membership committee members, want to up your PMEs (Professionals, Managers
and Executives) numbers? The latest installment of this workshop series will arm you with
basic knowledge on PMEs coverage, representation and fundamental benefits for PMEs.
The U Membership Breakthrough Workshop series is designed to help you organise
branches, identify core benefits for different working life stages as well as strengthen your
union’s membership.
15 May, 9am to 5pm, NTUC Centre, One Marina Boulevard, $32 (after subsidies). Registration Mr Tan Chuan-Jin (pictured above) has
is on a first-come first-served basis. For enquiries, call the Ong Teng Cheong Labour Leadership been promoted to a full Minister in the
Institute at 6213 8133 or email otcinstitute@ntuc.org.sg. The next two workshops will take Ministry of Manpower from 1 May 2014.
place on 28 August and 20 November. Also promoted to full Minister in the
Ministry of Culture, Community and
Youth is Mr Lawrence Wong (pictured
Happy At Work? below).
The Labour Movement will be lending its support to the first nationwide These announcements were made by
Workplace Happiness Survey. The 30-questionnaire explores what potentially
makes an employee happy at work and highlights the existing conditions that Prime Minister Lee Hsien Loong who said
support or work against an employee’s well-being. Studies have shown that happy workers in a statement that they have performed
are likely to contribute more to an organisation, which results in higher productivity. well since taking office and mastered their
The survey, jointly conceived and organised by the Singapore Human Resources Institute portfolios.
(SHRI) and Align Group, can help organisations identify gaps that need to be filled to build PM Lee says both Mr Tan and Mr
a positive workforce. The results in this survey will also contribute to the first national Wong have also worked hard on the
benchmark of workplace happiness in Singapore. Visit http://happyworkplace.sg to have a
say now. ground, winning the respect and trust of
Singaporeans.
PM Lee: Unionists Acknowledge Competition Getting Fiercer NTUC President Diana Chia
congratulated Mr Tan on his promotion
It’s been a practice Prime Minister Lee Hsien Loong has adopted for several years now –
having a series of lunch discussions with unionists just before the May Day Rally to prepare at the May Day Dinner on 29 April 2014
for his speech. And two groups of union leaders met him last week for these sessions. In a where Mr Tan was Guest-of-Honour.
posting on his Facebook page, Mr Lee said the unionists were generally upbeat. She said that Mr Tan truly deserved this
He said: “It has been a good year for their members. Wages are generally rising. Many commendation.
industries are crying out for more workers. At the same time, competition is getting “Since taking over the portfolio,
fiercer.” many changes have taken place in a short
PM Lee added that the unionists did have concerns, especially for two groups: older period of time such as
workers and low-wage workers.
the amendments to
He stressed: “They know what the government is doing to help. They naturally would
like us to do more. But they also worry about getting workers to feel more urgently the the Employment Act.
need to upgrade their skills and to adapt to the changes.” The Labour Movement
Mr Lee said he expects the relationship
will address these with the Ministry (of
issues at the May Manpower) to continue
Day Rally on 1 May to be warm
2014 which will
and better,
be held at the new
Devan Nair Institute progressing
for Employment ahead.”
and Employability,
which will also be its
official opening.
Congratulations
Brother Teo Chee Hean
Deputy Prime Minister
Advisor to The Singapore Manual & Mercantile
Workers’ Union
on being conferred the
Medal of Honour Award
The Singapore Manual & Mercantile
Workers’ Union
65 Lorong 24A Geylang The SMMWU Building
Singapore 398589
Tel: 6294 2481 Website: www.smmwu.org.sgCongratulations
Nestlé Singapore (Pte) Ltd
on being conferred the
Plaque of Commendation
(Star) Award
DHL Global Forwarding
(Singapore) Pte Ltd
on being conferred the
Plaque of Commendation
Award
The Singapore Manual & Mercantile
Workers’ Union
65 Lorong 24A Geylang The SMMWU Building
Singapore 398589
Tel: 6294 2481 Website: www.smmwu.org.sg12 MAY DAY DINNER NTUC This Week 01 MAY 2014
A Night Of Stars
May Day celebrations get underway with a record number of recipients
receiving the prestigious May Day Awards in over 50 years.
By Florina Oo
I
t was an evening to celebrate annual May Day Dinner on Awards held in 1963.
and honour the hard work 29 April 2014 at the Orchid For the first time, the top
of dedicated unionists and Country Club, which was award honour this year – Medal
organisations who have sought officiated by Guest-of-Honour of Honour – was presented to
to bring about better jobs and Acting Minister for Manpower two outstanding individuals who
better workers with better (Minister, with effect from 1 rendered distinguished services
wages. May 2014) Tan Chuan-Jin. to the Labour Movement.
Some 1,600 guests A total of 105 awardees They were Deputy Prime
comprising tripartite partners received the May Day Awards Minister Teo Chee Hean and
– senior government officials, across 13 different categories. Minister for Health Gan Kim
company management and This is the highest number of Yong. (Refer to pages 18 and 19
trade unionists – attended the awardees since the first May Day for full write-ups)
Pervasive PWM, Tripartism
D
elivering the opening address She admitted that it will not be easy
at the May Day Dinner, NTUC as companies need to innovate their work
President Diana Chia emphasised processes to make the best use of every
that economic growth must be driven by resource.
productivity improvements. Speaking on the Progressive Wage Model
“Hence, we must continue to help (PWM), she said there is a need to make it “as
companies create better jobs that are more pervasive as possible so that we can benefit
productive, and at the same time, Easier, not just rank-and-file workers, but also PMEs
Safer and Smarter to benefit our workers,” (Professionals, Managers and Executives) in
she said. all sectors.”
President Chia also encouraged workers She also urged Government agencies in
to take advantage of every opportunity to each sector to take the lead in guiding these On this note, President Chia was heartened
up-skill themselves. efforts. to see PWM taking root in sectors such as
“By becoming better workers, we ensure “In short, we need strong and pervasive cleaning, security and healthcare. However,
that we can secure and retain better jobs tripartism in every sector to drive this there is a need to speed up efforts amid intense
that are more productive,” she said. qualitative shift,” she said. global competition, she added.NTUC This Week 01 MAY 2014 MAY DAY DINNER 13
Tripartism, The Singapore Edge
Tripartism and harmonious industrial relations will
be more important as Singapore restructures.
Singapore should aspire to build
a fair and inclusive society where
every Singaporean is given the
opportunity to pursue dreams
and compete fairly for job
opportunities on a level playing
field, with no one left behind.
This, he said, is the spirit
behind the Fair Consideration
Framework (FCF) which will
be introduced in August this
year to institutionalise fair
hiring practices for businesses
operating in Singapore.
UPLIFTING LOW-WAGE
Acting Minister for Manpower Tan Chuan-Jin (front) and NTUC Secretary- WORKERS
General Lim Swee Say (behind Mr Tan) greeting guests at the event. Mr Tan stressed that special
emphasis will go to uplift low-
By Joshua Joseph wage workers to build a more
inclusive society.
S
A total of 105 awards were distributed peaking at this year’s introduction of the Tripartite Mr Tan cited NTUC’s e2i’s
at May Day Awards this year.
May Day Dinner, Mediation Framework (TMF) (Employment and Employability)
Acting Minister for in 2011. The TMF aims to Inclusive Growth Programme
Manpower (Minister, with provide an avenue for Managers (IGP) as a useful initiative in
effect from 1 May 2014) Tan and Executives who are union helping low-wage workers gain
Chuan-Jin highlighted that members and who earn up to higher wages.
tripartism and harmonious $4,500 a month to seek remedy As at December 2013, the IGP
industrial relations will be for their employment disputes has already committed to helping
“even more important going through a tripartite mediation 63,600 local low-wage workers
forward as we progress on process. Many workplace from about 650 companies
our restructuring journey”, disputes have been successfully receive wage increases of about
especially as Singapore focuses resolved in the past three years. 15 per cent.
on restructuring its economy He also highlighted NTUC’s
and raising productivity. COVERING MORE Progressive Wage Model (PWM)
The restructuring efforts Mr Tan shared that the tripartite which has put in place clear
and productivity drive will be partners are considering wage-skill and career progression
for the long haul and Mr Tan widening its coverage by pathways for workers, thus
assured that the Government removing the $4,500 salary cap allowing them to earn wages
will spare no effort to help and allowing more Managers that commensurate with skills,
businesses restructure and and Executives other than those productivity and responsibilities.
improve their productivity. It with substantial managerial Mr Tan said: “The PWM is now
will also provide Singaporeans responsibilities to make use of it. our unique tripartite approach for
with all the support they need Mr Tan said: “The NTUC has specific sectors that suffer from
to upgrade and re-skill. been requesting that we further prevalent cheap-sourcing coupled
strengthen this new mechanism with limited bargaining power on
LOOKING AHEAD as a sustainable way to deal the part of the workers. For such
As Singapore looks to with workplace disputes and sectors, the Government will
progress ahead, Mr Tan said grievances, I fully support this.” legislate the tripartite-negotiated
that as long as tripartite He added that the partners Progressive Wage Model.”
partners ultimately share are also considering to expand In closing, Mr Tan reiterated:
a win-win mindset and the already substantive list “As long as we keep together
stand guided by a common of issues that can be heard as one… I’m confident that we
conviction of creating a better through the TMF. The Ministry will continue to make Singapore
future for Singapore, he was of Manpower will announce the a land of opportunities… we
confident of seeing success. details when the review of TMF ultimately are trying to build a
This common conviction is completed. place that we can all proudly call
was apparent with the Mr Tan also urged that our home,” he said.14 EVENTS NTUC This Week 01 MAY 2014
What’s Table Tennis
An invigorating workout and a great way to
Happening,
meet new friends! What’s not to love about table
tennis? Round up your fellow kakis and get the
ball flying!
Where
Aranda Country Club Pool Pavilion*, 60 Pasir Ris
Drive 3. From $1/hr. For enquiries, call 6584 6811 ext 30 or
email linda_yeo@arandaclub.org.sg.
* Subject to availability.
3D/2N Port Dickson Tour Fair Employment Practices
From a splashing good time Information Session
at the water theme park to an Employers and HR practitioners, it’s time to get the big picture
adventurous river safari cruise on fair employment practices. Come and find out why you should
to exciting sea sports activities, there’s implement non-discriminatory recruitment practices; what is
never a dull moment at Port Dickson. meant by fair employment and how you can be a fair employer. The
14 to 16 Jun, Assemble at Aranda Country session will also provide you with tips and practical examples on producing
Club (60 Pasir Ris Drive 3) Lobby at non-discriminatory job advertisements as well as how to attract, retain and
6.15am sharp on 14 Jun, $245/$228 develop the best talent for your organisation.
(Member/Child aged between 3 to 12), $250/$233 (Union Member/Child), Every first Tues of the month starting from Jun, 3.30pm – 5pm, Tripartite
$255/$238 (Guest/Child), Book by 7 Jun. For full itinerary and other details, Alliance for Fair and Progressive Employment Practices (TAFEP), 51 Bras Basah
log on to www.arandaclub.org.sg and look under “Sports & Recreation”. Road, Manulife Centre, #04-07. To register, log on to www.tafep.sg and look
For bookings and enquiries, call 6584 6811 ext 30 or email under “Events”. For enquiries, email pledge@tafep.sg or call 6838 0969.
linda_yeo@arandaclub.org.sg.
Unleash The Dragon In You
Job Fair For
Transport And Celebrate the Chinese
Dumpling Festival and
Logistics Industry do your part for charity!
Be part of the industry which Put up your paddles
revolves around the world. and join in this Dragon Boating
Immediate part-time and full-time event organised by nEbO where
vacancies available for Drivers (Bus/ you will get to engage in a friendly
Prime Mover), Logistics Assistants, Packers, Customer Service Officers, mini-competition with invited
Warehouse Assistants and Equipment Operators. beneficiaries.
21 May, 2pm-4pm, Level 1, Registration Hub, NTUC’s e2i (Employment and 24 May, 9am – 1pm, Bedok Reservior.
Employability Institute), 80 Jurong East St 21. To register, log on to e2i.com.sg For enquiries, email Cheng Guan at cheng_guan@ntucclub.com.sg.
and look under “Upcoming Events”.
Want to list your upcoming event? Drop us an email at LMNewsroom@ntuc.org.sg.
NTUC THIS WEEK
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C100 M0 Y0 K0 C50 M0 Y100 K0 C15 M0 Y100 K0
The Labour Movement, Now Closer To U On The Go!
IPHONE & IPAD Scan here for mobile app My NTUC featuring exclusive content: get the latest news, special offers, merchants listing and a lot more! ANDROID16 MAY DAY SPECIAL NTUC This Week 01 MAY 2014
The Winners!
A record high of 105 individuals and companies are honoured at
this year’s May Day Dinner for their contributions to the Labour
Movement. We are proud to showcase a few of them here…
By Joshua Joseph and Florina Oo
Distinguished Service (Star)
Mr Ng Ser Miang
Chairman, NTUC Fairprice Co-operative Limited
Key Achievements:
➩ Helped FairPrice achieve outcomes it had set out in its five-year
strategic plan ahead of schedule.
➩ Pivotal in fulfilling FairPrice’s social mission of offering affordable
products to workers and union members.
➩ FairPrice grew its housebrand product offerings which provide
10 to 15 per cent savings compared to national brands; Union
members enjoy benefits such as patronage rebates of over $215
and $80.3 million LinkPoints on purchases in the last five years
as well as free used textbooks and study grants with FairPrice;
FairPrice now has 280 outlets in multiple formats serving 500,000
customers daily.
➩ Drove FairPrice’s contribution of $40 million to the Labour
Movement, FairPrice’s customers, employees and the less-
privileged when the co-operative celebrated its 40th Anniversary.
I am honoured to be conferred this prestigious ➩ Played an instrumental role in the incorporation of NTUC FairPrice
award, but more importantly, it is a dedication Foundation Ltd in 2008, which has managed to raise $76 million
to the many supporters of FairPrice, including the for the community to date.
unions and union leaders and a tribute to fellow ➩ Led NTUC Choice Homes Co-operative Limited to become a
board members, management and staff for their
premier property developer recognised for affordable quality
housing as the founding Chairman in February 1996.
hard work and contribution to the community.”
Comrade of Labour (Star)
Mr Nachiappan RK Sinniah
General Secretary, Union of Power and Gas Employees (UPAGE)
Key Achievements:
➩ Continued to maintain constructive and proactive labour-management
relations in the industry. In 2010, UPAGE rallied the industry, the Energy
Market Authority and the Singapore Workforce Development Agency to
launch the Singapore Workforce Skills Qualifications framework for the
energy sector.
➩ Launched the UPAGE Endowment Fund with strong support from
management partners.
➩ Nurtured a pool of younger leaders at UPAGE, involving them in union
projects and giving them exposure to high level discussions with and outside
the union.
I humbly accept this award and dedicate it to all the members
who have given their support since the formation of UPAGE.
The camaraderie of fellow UPAGE Executive Council members and
delegates made the service to the union possible. Special thank
you to Singapore Power for their support, represented companies’
management partners for the good industrial relationship and the
Labour Movement for the recognition...”NTUC This Week 01 MAY 2014 MAY DAY DINNER 17
Medal of Commendation (Gold)
Mr Liak Teng Lit The award
Group Chief Executive Officer (CEO), Alexandra Health System came as a
Board Member, NTUC Unity Healthcare Co-operative Limited pleasant surprise and
I thank NTUC for the
Key Achievements: recognition. It has
➩ Instrumental in the launch of the Healthcare Cluster been my privilege
Tripartite Workgroup and the Progressive Wage Model to work closely
for the Healthcare Cluster. with NTUC over the
➩ This resulted in cluster-wide productivity improvements, years. By helping
making jobs Easier, Smarter and Safer (ESS) for workers. our staff reach their
➩ Under his leadership, Alexandra Health System has full potential and
built a culture of valuing its workers and practiced re- improving their work
employment before the introduction of the Retirement conditions, we are
and Re-employment Act in 2012. able to serve our
➩ Leads by example and constantly pushes workers and the patients better. I look
organisation to innovate and generate creative solutions forward to many more
that drive productivity and service improvements. years of collaboration
with NTUC to Do
Good and Do Well for
our people.”
Comrade of Labour
Ms Joanne Chua Chor Hian
Assistant General Secretary, Singapore Industrial & Services
Employees’ Union (SISEU)
Key Achievements:
This ➩ Despite her busy schedule, she never fails to follow-
award is up on union cases and goes the extra mile to assist
recognition to members.
my efforts and ➩ At the end of each month, she will initiate updates to
motivates me to the union’s Executive Committee.
give my best to ➩ To groom Branch Officials, she readily shares her
serve longer in experiences and exposes them to different industrial
the union.” relations matters.
Medal of Commendation
Mr Joseph Yong Soo Kyun
Chief Operating Officer, NatSteel Holdings Pte Ltd
Key Achievements:
➩ Meaningful dialogues between the unions – Metal Industries Without the
Workers’ Union (MIWU) and NatSteel Employees’ union – workers’
has led to improved welfare of workers, while supporting contribution,
union causes and events. NatSteel would not
➩ With his support, the company and unions reached mutual be where we are
agreement on increment in allowances and better pay for today. We believe
workers through Collective Agreement negotiations. in treating workers
➩ Launched a productive scheme at NatSteel so that employees fairly to earn their
who regularly improve their productivity get rewarded and trust and loyalty.
earn better pay. I am grateful to
➩ Committed to ensuring re-employed workers at NatSteel the union, workers
retain the same salary package, with no changes to medical and NTUC for
benefits. He chairs the Re-employment Review Committee recognising our
at the unions level to review all appeal cases of workers joint efforts to
certified as unfit to work to ensure that everyone is given fair make workers’
consideration and eliminate age discrimination. lives better.”18 MAY DAY DINNER NTUC This Week 01 MAY 2014
Medal Of Honour
Teo Chee Hean
Deputy Prime Minister
Co-ordinating Minister for National Security
Minister for Home Affairs
Chairman of Council of Advisors, United Workers of Electronics
& Electrical Industries
Advisor of The Singapore Manual & Mercantile Workers’ Union
Nominated by
National Trades Union Congress
Deputy Prime Minister Teo Chee Hean, who is also
Co-ordinating Minister for National Security and
Minister for Home Affairs, has been the Advisor
of The Singapore Manual & Mercantile Workers’
Union (SMMWU) and the Chairman of the United
Workers of Electronics & Electrical Industries
(UWEEI) Council of Advisors since 2000 and 2004
respectively.
Besides bringing to the unions a wealth of
Mr Teo Chee Hean (right) receiving his award from NTUC Secretary-General Lim Swee Say. experience, Brother Chee Hean is a strong believer
in harmonious labour-management relations
and helps ensure that the well-being and welfare
The Interview of workers are taken care of. His strong support
for unions’ initiatives has led to a high level of
Ramesh Subarraman catches up with Mr Teo Chee Hean participation from management and union leaders,
to get his thoughts on key labour issues on the occasion of bringing about productivity improvements, skills
being conferred the Medal of Honour award. upgrading, as well as enhanced employability and
prospects for workers.
ON HELPING WORKERS… From 2010 till 2011, Brother Chee Hean
“UWEEI faces a very challenging situation because technology is evolving chaired the National Productivity and Continuing
so quickly, companies are looking for the most cost effective, cost efficient Education Council (NPCEC). As a strong believer
places to site their factories in and the whole industry is so volatile. So our of how tripartism is a constructive arrangement
Brothers and Sisters in UWEEI are having constantly to adjust to this cycle, new that leads to benefits for workers, he included
technologies cycle, the possibility of retrenchments, retraining of skills, and so union leaders and Labour Movement (LM)
on... I get to meet the bosses of the electronics companies through the unions… representatives in the Council. Under his
we get down to issues such as skills upgrading, the kinds of programmes we leadership, NPCEC developed strategies that
have in place, and it is the unions which brief the bosses on the various skills improve national productivity and promote close
upgrading programmes, the various schemes that we have in place to help them collaboration amongst the business sector, workers,
employ, retain workers even in this very challenging environment.” unions and the public sector. During his tenure,
he contributed significantly to the LM’s efforts to
ON PRODUCTIVITY CHALLENGES… assist low-wage workers through his endorsement
“...While we were promoting productivity across all sectors in Singapore, one of the Inclusive Growth Programme (IGP). The
particular group which was paid attention to were the low-wage workers. So $100 million IGP launched in 2010, administered
we had a special scheme, the Inclusive Growth Programme (IGP), to look after by NTUC’s e2i (Employment and Employability
our low-wage workers. We put aside $40 million dollars and we wanted to help Institute), spurred companies to share productivity
address the concerns of 25,000 low-wage workers in Singapore to make sure gains with their low-wage workers as part of their
that in the process of increasing skills levels and productivity in Singapore… productivity roadmap.
these workers, too, have the opportunity to benefit and upgrade themselves…” As the Minister in charge of the Civil Service,
Brother Chee Hean provides guidance on various
ON TRIPARTISM IN SINGAPORE… manpower-related policies for the public sector.
“It requires first of all sincerity on all sides, workers and unions, the companies This led to many changes including the review
and the government, and a commitment to want to make it work… When you of the re-employment policy which makes it
develop a co-operative stance, you see the benefits of it in terms of long-term more equitable for Civil Service Officers and
employment, in terms of upgrading of skills, higher salaries that come along enhancements to the Medisave-cum-Subsidised
with it and a stable and peaceful harmonious industrial environment that Outpatient (MSO) scheme.
attracts even more investors and jobs for the future... (The Government) will For his significant contributions to the Labour
continue to work together with the unions to make sure the workers are treated Movement, the National Trades Union Congress is
fairly and they will continue to have a good life and good salaries in Singapore.” pleased to present Deputy Prime Minister Teo Chee
Hean with the Medal of Honour Award.NTUC This Week 01 MAY 2014 MAY DAY DINNER 19
Medal Of Honour
Gan Kim Yong
Minister for Health
Chairman of Singapore Labour Foundation
Chairman of Council of Advisors, Singapore Industrial &
Services Employees’ Union
Nominated by
National Trades Union Congress
Health Minister Gan Kim Yong has been the
Chairman of the Singapore Industrial & Services
Employees’ Union (SISEU) Council of Advisors
since 2012. A man with a heart for workers, he
understands the concerns and challenges that they
face at the workplace, and remains committed
to championing their rights. At the same time,
he reinforces the importance of maintaining
good labour-management relations, and strong
tripartism in Singapore
Brother Kim Yong is also the Chairman of the
Singapore Labour Foundation (SLF) since 2011.
Mr Gan Kim Yong (right) receiving his award from NTUC Secretary-General Lim Swee Say. As the Chairman, he steers the strategic direction
of SLF and sharpens its core role. Through
prudent investments and assets restructuring,
The Interviewys he ensures effective funding support to the
Labour Movement to scale up and sustain
Ramesh Subarraman chats with Mr Gan Kim Yong on various membership and leadership development
the recession, unionists and trust. initiatives, as well as programmes targetted at
various groups of workers and union members.
ON BEATING THE 2009 RECESSION… Under his leadership, SLF and NTUC work
“First, we had to ensure that the workers would be able to retain their jobs through NTUC Enterprise Co-operative Limited
for as long as possible... we then had to help companies survive the crisis to expand and deepen the social impact of NTUC’s
so that they can preserve the jobs for the workers. And when workers are social enterprises.
facing these challenges, they may need to make adjustments, companies When Brother Kim Yong was the Manpower
may have to adopt cost-cutting measures, we needed to find ways to help Minister, he played a critical role in building a
the companies make the adjustments… We needed to think about various first class Continuing Education and Training
schemes and programmes so that we could roll out these programmes to system to develop a globally competitive
help the workers and employers in time… we also had to bear in mind how to Singapore workforce, and stepped up productivity
take the opportunity of this recession to prepare ourselves better when the improvements to enhance manpower capability.
economy recovers. (One way was) to step up on our productivity efforts and During the 2009 economic recession, he worked
training so that when the economy recovered in time, we would be able to closely with NTUC and tripartite partners, and
catch the upswing well.” swiftly introduced the Jobs Credit Scheme and the
Skills Programme for Upgrading and Resilience
ON A HEART FOR UNIONISTS… that helped companies cut costs and save jobs, as
“I still remember when I first met many of them, I tended to be focussed a lot well as upgrade skills of their employees during
on government policies... On one occasion, one of the more senior unionists the downturn.
told me, ‘Mr Gan, what is most important in your interaction with the Brother Kim Yong was also instrumental
workers is to tell them that you care about them. If you can convince them in developing manpower policies that meet
that you care about them, they will listen to your explanation, they will accept the challenges of Singapore’s rapidly changing
what you are doing is for their benefit’...” business environment. These include the
introduction of the Central Provident Fund LIFE
ON THE TRUST MANTRA… scheme and the re-employment legislation. He
“One particular area which we need to pay attention to is how to strengthen led the Tripartite Committee on Employability
this mutual trust among the government, workers and employers. Every of Older Workers and the Tripartite Panel on
time, when we make adjustments to policies, whether it is adjustment to Community Engagement at Workplaces, and
CPF contribution rate or adjustment to foreign worker levy or employment served as the Advisor to the Tripartite Alliance for
practices, it will benefit some but it may hurt some other stakeholders. But Fair Employment Practices.
if we are able to strengthen this mutual trust and common (understanding), For his significant contributions to the Labour
then we can bring all parties together to understand that in whatever we do, Movement, the National Trades Union Congress
it is always for the benefit of Singapore and Singaporeans...” is pleased to present Minister Gan Kim Yong with
the Medal of Honour Award.20 PROGRESSION NTUC This Week 01 MAY 2014
Licensing The Cleaning Business
Cleaning businesses are getting all the help they need to
prepare for licensing that’s around the corner.
By Naseema Banu Maideen
W
ith just about five revised definitions of cleaning
more months to go job types (refer to Table). Revised Progressive Wage Model
before all general “We have received feedback Group 3:
Group 1: Group 2: Conservancy
cleaning businesses in Singapore from them that it could really Office & Commercial F&B Establishment e.g. Public Cleansing
have to be licensed before 1 be a challenge for them to Cleaners e.g. Hawker Centre,
Truck Drivers (Class 4/5)
September 2014, NTUC is meet the definitions that e.g. Office, Schools, Hospitals Foodcourts
$1,700
and Polyclinics Cleaners
steadily working closely with were given under the original
Supervisor / Mechanical
service buyers and service recommendations. That was Supervisor Supervisor
Drivers
$1,600 $1,600
providers to ease them into the the reason why we made some $1,600
licensing regime. refinements to actually reflect Multi-Skilled Cleaners
Multi-skilled Cleaners Multi-skilled Cleaners
cum Machine Operator cum Machine Operator
The Environmental Public on the practice on the ground,” cum Machine Operator $1,400 / Refuse Collector
$1,400 $1,400
Health Amendment Bill came he added.
Dishwasher / Refuse
into force on 1 April 2014. Outdoor Cleaners / Collector $1,200 General Cleaners
Since then, only 70 out of the INTRODUCTION OF Healthcare Cleaners $1,200
$1,200
over 900 cleaning companies GUIDING PRINCIPLE Table-top Cleaners
$1,100
in Singapore have submitted As a guiding principle, workers General / Indoor
Cleaners General Cleaners
their application, said NTUC whose job responsibilities fall $1,000
$1,000
Assistant Secretary-General into more than one job category
Zainal Sapari at a media briefing shall be deemed to be in the
on 25 April 2014 held at job category that he spends
NTUC’s e2i (Employment and a majority of his time in, and one new category called
Employability Institute). thus, the corresponding wage ‘Multi-Skilled Cleaners cum In the lead-up to September
According to him, the level will apply. Machine Operators’. 2014, the TCC has committed
Tripartite Cluster for Cleaners ➩ The ‘Class 3 Mechanical to the following ongoing
(TCC), which was set up in REVISIONS TO Drivers’classification will outreach efforts:
October 2012, has held several PROGRESSIVE WAGE now just be ‘Mechanical
a) Stage 1: Preparing
discussions to gather feedback MODEL FOR CLEANING Drivers’. Cleaning Service Buyers
from industry players. INDUSTRY and Service Providers
When the TCC met on 2 ➩ ‘Out-Patient and REVISED DEFINITIONS OF n The National
Environment Agency
April 2014, it made refinements ‘In-Patient’ cleaners are CLEANING JOB TYPES (NEA), is working on
in three key areas based on now both classified under ➩ Inclusion of definitions for a leaflet to provide
the feedback – introduction of ‘Healthcare Cleaners’. the various cleaning jobs licensing information to
relevant parties.
guiding principle, revisions to ➩ ‘Multi-Skilled Cleaners’ referred to in the PWM.
the Progressive Wage Model and ‘Machine Operators’ ➩ Modification of existing b) Stage 2: Reaching out
for the cleaning industry and will be combined under definitions. to Cleaners
n Information kits will be
created to share with
cleaners on the TCC
recommendation.
n These kits will be
distributed to U Care
members and union
members who are
cleaners, those who
attend the NTUC
U Care Centre’s
outreach events.
c) Stage 3: Educating
the Public
n Leveraging on social
media platforms as
well as websites of the
respective tripartite
partners, information
Workers in the cleaning industry can now look forward to progressive wages.
will be disseminated
to educate the public,
In a recent survey conducted by the Building Construction And Timber Industries who can act as
Employees’ Union (BATU), 6,690 cleaners from 32 unionised cleaning companies are already whistleblowers against
companies who do
benefitting from the Progressive Wage Model ahead of the licensing legislation. This makes
not comply with the
up about 67 per cent of all cleaners who are union members under BATU. BATU has 48 licensing.
unionised cleaning companies.You can also read
