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Foreword by Professor Rebecca Taylor, Dean, OU Business School (OUBS) The global marketplace is more challenging than ever before. Organisations need executives who are agile, resilient and can work across boundaries; who can understand the theory of management and business and apply this in the real world; and who can spot and react to new threats and opportunities. These are the executives who will drive growth and success in the future. At the OU Business School, we offer a cutting-edge, practice-based MBA programme developed by leading business academics. We work alongside businesses and our students to deliver an MBA that builds executive business skills while you continue to operate in the workplace. This ensures that you critically assess and apply new skills as they are learned and it means that we can support you in taking the next step in your career. Sponsoring employers will see an immediate return on investment while also helping to retain valued and skilled individuals. The OU’s vast experience of developing study programmes, allied with our individual approach to business education, enables the OU Business School to offer a tailored and effective MBA that is uniquely placed to assist you in your journey to becoming a highly effective executive. 02 | www.open.ac.uk/business-school
Values, vision and mission The OU Business School has over 30 years’ experience in helping businesses and ambitious executives across the globe achieve their true potential through innovative practice-based study programmes. Our values Our vision Our mission Inclusive The OU Business School continues to be • To deliver transformational business a leader in open, accessible and flexible and management education to Our ability to offer a wide range of business and management education. a diverse audience, that is relevant support services to students and a to the workplace, is founded on championing of ethical standards We will be recognised for: rigorous research and practice, means that we are able to: and has beneficial social and • our pioneering and engaged research and teaching that challenges economic impact. • play a unique role in society, making higher education open to all conventional thinking and practice • To be at the forefront of distinctive • our collaborations with international teaching that enables individuals • promote social justice through business, civil societies and and organisations to achieve their the development of knowledge governments, that advance potential and contribute responsibly and skills. We offer a wide range knowledge in business and law to society. of support services to students with disabilities and additional • To deliver high quality relevant • our ability to continuously requirements. learning anywhere in the world. innovate new learning approaches that transform business and Innovative legal education. With over 30 years’ experience in delivering learning, we: • lead the learning revolution, placing innovation at the heart of our teaching and research • continuously seek new and better ways to inspire and enable learning • create world-class research and teaching. Responsive By listening to students and organisations we have been able to: • respond to the needs of individuals, employers and the communities in which they live and work • dedicate resources to support our students’ learning success. Michael Young Building, OU Business School, Walton Hall Campus, Milton Keynes www.open.ac.uk/business-school | 03
Making a difference… …to your life The Open University MBA will help you become someone who inspires achievement, encourages dedication and instils admiration and trust in others. Studying it will take you on a personal journey. One that will encourage you to challenge limits, cross boundaries and change the way you think. It’s the only MBA that’s truly designed to fit around your life and career. By drawing on our vast experience, we enable you to study at the highest level in a way that enriches your working life, without putting it on hold – giving you maximum flexibility, coupled with convenience. With our MBA, the quality of your experience is matched by the versatility of our learning methods: • Proven: our triple-accredited1 status puts us in the top one per cent of business schools in the world. • Highly regarded: our MBA is ranked in the top 15 online MBA programmes in the world and fifth for value for money by the Financial Times 2014. • Unique: we are the only triple-accredited1 business school which specialises in flexible learning. • Practical: integrates with, and adds value to, your day job, allowing you to apply your learning instantly. • Convenient: it lets you fit learning around your day job and lifestyle. Our cutting-edge technology enables you to study in your own time – at home, at work or on the move. • Affordable: with the option to ‘pay as you go’ in monthly instalments. • Rewarding: 82 per cent of our students2 say that they have experienced a salary increase while taking the MBA. Our MBA is accredited by the Association to Advance Collegiate 1 Schools of Business (AACSB), EFMD Quality Improvement System (EQUIS) and the Association of MBAs (AMBA). Postgraduate Alumni Survey, 2012. 2 04 | www.open.ac.uk/business-school
…to your career It’s our balance of quality teaching, convenient My study with the OU Business delivery and practical application that makes The Open School gave me a greater University MBA so special. appreciation of my own organisation and the opportunity to help bring about change. You and your organisation will benefit from your MBA study straightaway, through our unique study method Ian Davies, MBA graduate of practice-based, action learning. What you learn today, you can implement tomorrow – creating an immediate impact in the workplace. Our MBA will give you the skills and experience you need to take your career to the next level. It will increase organisational and leadership effectiveness; not only FACT 96% of our MBA graduates say that they would highly recommend us. in you, but in your colleagues and peers, too. The programme will ‘force’ you to review the learned theories’ practicality Without a doubt it has opened doors for your own work context. You have to deal to positions I would otherwise have intensively with models and reflect upon been excluded from applying for. Not only those critically. I found it especially useful that, the OU MBA gives you the confidence that all the models make my work easier by to speak up on a day to day basis, to providing a structured approach to problems influence decisions and to contribute that go beyond ‘common sense’. You also at the highest levels of the organisation. develop a more critical view towards gurus Mark Sim, OU MBA Alumnus and their opinions, and question them. The OU MBA also helps you to collaborate and work better with people. Ansgar Cordier, OU MBA Alumnus I chose to undertake my MBA through the OU Business School because of the flexibility of delivery, the international scope of its student-base and my previous experience of working with The Open University. Moses Warburton, OU MBA Alumnus www.open.ac.uk/business-school | 05
Recognised as one of the world’s leading business schools The Open University is home to more than 24,000 successful MBA graduates, from more than 100 countries. Our journey helps make a difference, not only to your career, but to your organisation – and life itself. Designed for professionals keen to Employers like our approach 2013 MBA class profile take the next step in their career, our Our unique practice-based learning MBA programme is highly practice- Tutor/Student ratio 1:16 methodology is endorsed by based, blending academic rigour with Average age 37 organisations across the globe. the realities of business. It’s why more than 40 per cent of Average years of work experience 14 The OU Business School is triple- our MBA students are sponsored Gender 36% female 64% male accredited; by the Association to by their employers. Advance Collegiate Schools of For more information on how we work Business (AACSB), EFMD Quality with organisations, please see page 22. Improvement System (EQUIS) and the Association of MBAs (AMBA). Such accreditation ensures you will have a globally reputed qualification of proven OU Business School provides modules quality that is accepted worldwide. and qualifications that thriving Relevant and far reaching business people can study whilst they earn, Our MBA is successful because of its relevance to your work. It works for allowing them to brush up on their skills so many professionals because it is designed with the highest amount of and explore new areas of knowledge, whilst practical focus – and its international implementing learning outcomes into their programme design lets you apply your MBA knowledge anywhere in the world. organisation from day one of study to Our MBA comes to life in maximise business opportunities. your workplace Theo Paphitis, Business Expert The best way to learn is to practise, which is why ours is very much a practice-based programme – which we call ‘action learning’. Our rigorous approach to constantly applying management theories to FACT Only one per cent of all business schools are triple-accredited, and with more than 24,000 successful MBAs we the workplace will help you develop are by far the most popular in this elite independent learning, and a critical and exclusive group in the UK. view on the knowledge you gain. 06 | www.open.ac.uk/business-school
The International Advisory Board (IAB) The IAB is advisory to the Dean of the OU Business School, to the School’s executive team and to the wider University. Our board members are from a range of public and private enterprises worldwide, reflecting the diversity of both the School and The Open University. The board enables the School to be in touch with the latest international practice and provides valuable input from outside the University. Margaret Miller James Cullens management. His current research The International Advisory Board is James has a variety of board-level HR focuses on the design of technology- chaired by Maggie Miller. Based in experience including with Linde AG, based curricula for corporations New York, Maggie is an IT strategy The BOC Group plc, and with African and universities. and business change consultant Oxygen Ltd, where he was a non- Jay O’Connor with expertise in customer-facing, executive director. He is a Board Jay is an active mentor and advocate multichannel sectors, including retail member of the Chartered Institute of organisational best practice, and digital media. of Personnel and Development. contributing to initiatives that help Janice Bell Sir Stuart Etherington advance standards. With an extensive Janice is an expert in business Stuart is a Council Member of the background in communications and PR, management and transformational Institute of Employment Studies, an she has held elected positions in the change and has strong links with a Advisory Group member for the Policy Chartered Institute of Public number of major UK and international Centre at the British Academy and for Relations (CIPR). organisations. Janice was a senior the Lord Mayor’s Trust Initiative and Neil Passmore executive within IBM before starting a member of the Economic and Social Neil is CEO and owner of Strand her own consultancy. Committee of the European Union. Partners plc. He has a broad range Sanjeeb Chaudhuri He has been a trustee of Business of corporate and entrepreneurial in the Community, the Chair of the experience, including as an officer Sanjeeb is the Regional Head for South BBC Appeals Advisory Committee, a with the Army Air Corps, and working Asia and Global Head of Marketing member of the Community and Social in corporate finance with a focus on at Standard Chartered Bank. Based Affairs Committee of Barclays Bank, natural resources, emerging markets in Mumbai, Sanjeeb is also a Board former Chair of Guidestar UK, Chair and real estate. He has an MBA from Member of Standard Chartered of CIVICUS Europe, and Treasurer The Open University. Securities India Ltd. of CIVICUS, a global civil society Peter Cheese organisation. Renzo Scacco Peter sits on the Council of City & Based in Melbourne, Australia, Ann Francke Renzo has an extensive background Guilds, and he is a European Board As Chief Executive Officer, Ann brings in professional services gained from Director with Junior Achievement Young her extensive global general working with some of the leading global Enterprise Europe, an organisation management experience to the CMI and consulting firms including Andersen focused on the development of has a track record of developing people Consulting (Accenture), entrepreneurial, financial and and delivering innovative strategies PricewaterhouseCoopers and employability skills in young people that result in sustainable growth. Interbrand. through business engagement in schools and universities. Ron Jones Peter Wright Andrew Craissati Ron is the founder and Executive Peter is a member of American Express’ Chairman of Tinopolis, one of the Global Management Team. In addition, Andrew is a highly experienced largest independent television Peter is Chairman of Swisscard, entrepreneurial business leader, producers in Europe producing over a card-issuing joint venture with encompassing strategic thinking and 2000 hours of television annually. American Express and Credit Suisse. value creation. He currently advises the Headquartered in Llanelli in Wales, He is the Head of Card Services for Singapore Government on media issues, Tinopolis also has offices in London, Europe, Middle East and Africa (EMEA) as well as running his highly successful Los Angeles, Glasgow, Washington and and oversees the company’s consumer corporate finance and investment Cardiff serving over 180 broadcasters card-issuing businesses and merchant advice business which has offices in throughout the world. acquiring partnerships within London, Asia and the USA. Dr Arthur Langer this region. James Crotty Arthur is the Academic Director of James has held a broad range of the Executive Masters in Technology international general management and Management at Columbia University. commercial roles at European Executive He has authored various papers on Board level at American Express. information systems design and www.open.ac.uk/business-school | 07
Global credibility, local relevance Our MBA programme is designed for practising senior and middle-level managers. It has a strong international focus with emphasis on strategic analysis, interdisciplinary skills, creativity and innovation. We believe that being a global business school is not about bringing students in; it is about extending learning outwards. International reach With more than 55 per cent of our communication perspectives students studying outside the UK, and work groups influence effectiveness with alumni in more than 100 countries, voluntary international social sme role aims the OU Business School offers a truly action techniques mentor motivation options global experience. finance inspire review mba aims marketing reflection competencies employees team transition leader negotiations competencies ratio cost Open University Business School internet goals students are many and diverse and models from different sectors, industries efficiency analysis global human resource firm profit and backgrounds. We believe concepts leader strategy objectives reward that this diversity enriches your vision improvement analysis aims skills MBA experience, allowing you to skills broaden your mind and gain a deeper critical understanding of other cultures. environment culture reward budget l aims tools coach cost inspire de g The people I studied my enterprise pro ideas MBA with were from vision careers networks values the United States, Kosovo mentor private sector and Austria, each working learn processes in different industries. This ratio action allowed us to share any aims models authority sme similarities in our business I wanted a more practices. worldly perspective to enrich my education Gillian Attard, MBA graduate with people from different backgrounds authority power and countries. Studying with The Open University has changed Matt Krise, USA mba my perception on life. I now believe that anything is possible. The Open University Kevin Sampson, UK MBA programme has given me a deeper understanding of the issues My motto is ‘continuous learning for life’ , which is what and challenges within my The Open University and the OU Business School are so particular work environment, brilliant at offering. particularly areas such as HR Wilson Yeh, Hong Kong and finance, which I have been less familiar with in the past. Christian Duncumb, Indonesia 08 | www.open.ac.uk/business-school
After completing my MBA I feel great. I know that with my My motivation for MBA I can change my working environment by thinking studying the MBA differently, thinking outside the box, getting new tools and finding was to be better equipped new ways of doing things. for the complexity and Susanne Frederiksen, Denmark ambiguity of business reality through the means of broader knowledge. Nils-Carsten Huber, Germany s systems mentor sustainable work groups sme aims processes resistance coach motivation ratio balance sheet tools interpersonal perspectivesreflection inter-cultural stakeholder enterprise improvement profit models inspire firm goals coach skills sme ratio negotiations thinking action analysis management learn mba concepts mba resistance role sme aims firm project frameworks goals plan lean authority emotional intelligence team sector The Open resources ratio analysis cost reward concepts inquiry options learn budget virtual cost employees University third sector mba options techniques team leadership theory Business School gave business cost difference excellence me the opportunity to mentor analysis diversity decision making mentor people options study while working global models budget profit mba trends in a busy full-time job, sme aims goals appraisal which was the only option connected profit international virtual for me. mba cost sustainable direction networks virtual innovation plan vision loss humanresource coach Iztok Toplak, Czech Republic aims sector virtual goals complex venture public sector policy power role mba action MBA student locations Our 2013 intake had students in 128 countries including: Angola Czech Republic Hungary Malaysia Serbia Trinidad and Tobago Australia Denmark India Mexico Sierra Leone Uganda Austria Eritrea Indonesia Netherlands Singapore Ukraine Bangladesh Ethiopia Italy New Zealand Slovakia United Arab Emirates Belgium Finland Jamaica Philippines Slovenia United Kingdom Bermuda France Japan Poland Somalia United States of America Bosnia & Herzegovina Gambia Jordan Portugal Spain Vietnam Brazil Germany Kenya Qatar Sri Lanka Zambia Bulgaria Ghana Kuwait Republic of Ireland St Helena Zimbabwe Canada Gibraltar Latvia Romania Sweden Chile Greece Lithuania Russian Federation Switzerland Cyprus Hong Kong Luxembourg Senegal Syria www.open.ac.uk/business-school | 09
Our model Centred on your student experience, The Open University MBA teaching model is a highly effective professional development method that allows you to acquire new skills – without taking you away from your workplace. Study with us and your learning is not limited to what goes on in tutorials, or at the residential schools. Your environment and your workplace CRITICAL ENGAGEMENT CROSS FUNCTIONALITY become a very important part of your study. ACTION LEARNING COLLABORATIVE LEARNING We focus on using practical examples and assignments that refer back to your working life, and encourage you to include and engage your workplace in your studies. Learning materials ty All our modules employ a blend of ili ib learning styles – innovative and t Co old em ion ns le en ng ab po al al em ce na aini inspiring materials that bring your ag rat or r m nt r an ain s an tu ar te g nag re an eg e r so e learning to life, and everything you st ng ern ul t Op ate nc t Cr ion ial a in rc su ge or uri ov c te need is included in our fees. ec nd nd fi in ne e ip s a ch e M ve a m Ev sh Pr ce or at re a ti e t eh at or er ep en ag al ke ti As well as study books, you’ll learn er ad rp rp rp ak ob ea tr id an oj Co Co En Le St Gl M through podcasts, downloads and our interactive virtual learning environment – all of which are designed to support and inspire you in Integrating management knowledge through our blended approach your learning. Practice-oriented The OU Business School is at the forefront of using technology to I was on an assignment in India, when I decided to use enhance teaching and learning. You can my downtime in hotel rooms to further my career and rest assured all our study materials are underpinned by rigorous research from start my MBA studies. The Open University is very well set faculty academics. up for distance learning and is extremely supportive. I made some lifelong friends at the residential schools and have Visit www.openuniversity.co.uk/ really enjoyed the journey. mba-sample to view an extract from our module MBA stage 1: management: Nick Hopkins, MBA graduate perspectives and practice (B716). 10 | www.open.ac.uk/business-school
Learn from some of today’s leading business thinkers Our world-class, research-led academics create pioneering learning materials which are delivered by our tutors – practising senior business professionals – to give you a dynamic mix of theory and practice. Professor Ball Professor Lawton Kirstie is Professor of Organisation. She joined Professor Lawton’s research expertise focuses The Open University Business School in 2004 on integrated strategy and non-market following posts at Birmingham, Warwick and capabilities, political risk management and Aston Business Schools, and is director of the internationalisation strategy, corporate Centre for Research into Information, Surveillance turnaround and business model innovation and Privacy (CRISP). and strategy process and practice. Professor Cornforth, Professor Paton, Organisational Governance Social Enterprise and Management Professor Paton has pursued an interest Professor Cornforth’s recent research has in management learning, publishing articles, focused on the governance and management leading research projects, and working with of non-profit organisations, such as charities, the Higher Education Academy Subject Centre schools and colleges. for Business Management Accountancy and Finance to encourage new approaches to Professor Daniel, teaching and learning. Information Management Professor Daniel’s research focuses on Professor Rutterford, the effective use of information systems Financial Management by organisations and the individuals within Professor Rutterford’s research has centred those organisations. around corporate finance, investment management, and the history of finance. Professor Dibb, Her academic papers are in the field of Marketing performance measurement, equity valuation, Professor Dibb has undertaken a diverse pension funds, women and investment, and the range of consultancy assignments within the history of finance. field of marketing strategy. Her research has been at the forefront of theoretical and relevant Professor Storey, issues in marketing strategy, segmentation, Human Resource Management marketing planning and consumer behaviour. Professor Storey is an Associate of the Center for Global Strategic Human Resource Professor Fenton-O’Creevy, Management, Rutgers University, USA and of Associate Dean International, the Economic and Social Research Council (ESRC) Organisational Behaviour Skills and Knowledge Centre (SKOPE) at Oxford Professor Fenton-O’Creevy’s research and Warwick universities. (on the role of traders in investment banks and management practices in multinational Professor Wilson firms) contributes to fields such as international David Wilson is Professor of Organisation business, behavioural finance, the sociology Studies based in the Centre for People and of markets, industrial relations and Organisations and is Associate Dean for Research cognitive psychology. and Scholarship in the Faculty of Business and Law. David is a Fellow and ex Chair of the British Professor Hartley Academy of Management and is an Academician Professor Hartley has contributed to the field of the Social Sciences. of public leadership and management through research, teaching and development work. This has shaped some of the thinking and ideas in this field. www.open.ac.uk/business-school | 11
The Open University MBA programme structure The Open University MBA has an internationally-recognised, practice-based and integrated approach to management development specially designed for aspirational professionals. Programme overview Designed as an integrated programme, • Upon successful completion of our MBA balances your learning time Stage 1 of the MBA, you will be The emphasis for your learning is between 75 per cent of compulsory eligible to claim the Postgraduate directly rooted in management practice. elements – including the final, Certificate in Business The ‘master’ in the degree title signifies organisation-based project – with Administration. your ‘mastery’ of the art and science 25 per cent from elective modules. • On completion of 120 credits towards of management. This enables you to adjust the the MBA you will be eligible to claim To achieve this level of capability the curriculum to suit your needs. MBA the Postgraduate Diploma in Business general MBA programme concentrates modules are challenging, but will Administration. on strategic analysis, interdisciplinary always direct you towards improving skills, intellectual stimulation and your management capabilities. • Finally, on successful completion of independent judgement. Stage 2, you will be awarded the MBA. Earn qualifications en-route It builds these upon a solid foundation of core disciplines, including human It takes a minimum of three years to resource management, organisational complete our programme – but as you behaviour, accounting and finance, progress towards your MBA, you can marketing and operations. pick up other qualifications which will have a positive impact on your career. The Open University MBA programme structure (3 year model) Stage 1 Stage 2 PG Certificate PG Diploma MBA Year 1 Year 2 Year 3 Corporate Making a Elective 2 MBA stage 1: The dynamics finance (BB831) difference: the (15 credits) management: perspectives of strategy (15 credits) management and practice (B716) (BB835) initiative MBA (60 credits) (30 credits) (B839) (F61) Elective 1 (30 credits) R R (15 credits) Elective 3 (15 credits) R R Includes residential school The core themes are: 15-credit modules • Sustainable creative management (BB842). • critical engagement • Entrepreneurship: experience and • embedding theory in practice perspective (BB846) 30-credit module • global impact awareness. • Leadership and management in • Business, human rights law and intercultural contexts (BB848) corporate responsibility (W822). Elective modules • Management beyond the Our elective modules offer the mainstream (BB847) opportunity to personalise your • Managing financial risk (BB841)* * If you wish to study Managing financial risk MBA to match your career, interests, • Marketing in the 21st century (BB841) you must have completed Corporate finance (BB831) first. aspirations and expectations. On Stage (BB844) 2 of the MBA you will study up to three • Strategic human resource of the following modules: management (BB845) 12 | www.open.ac.uk/business-school
Our specialist MBA in Technology Management programme structure This leading edge MBA focuses on the Stage 2: consists of four compulsory • Entrepreneurship: experience and technology sector. If you are modules: Managing technological perspective (BB846) interested in the management innovation (T848), Strategy for • Leadership and management in of technology and technological technological innovation (T849), intercultural contexts (BB848) innovation in a wide variety of contexts Corporate finance (BB831) and your • Management beyond the and sectors then this qualification can final project module Making a mainstream (BB847) provide you with unique management difference: the management initiative training that will help you to make (B839). You will also need to complete • Managing financial risk (BB841)* a difference. an elective module. You can choose • Marketing in the 21st century from the following 15-credit electives (BB844) Stage 1: you will start with MBA or study 30 credits from a range of • Strategic human resource stage 1: management: perspectives technology-orientated modules: management (BB845) and practice (B716) which takes • Sustainable creative management 12 months to complete (see page 14 (BB842). for more information). For more information on our MBA (Technology Management) click www.open.ac.uk/courses. * If you wish to study Managing financial risk (BB841) you must have completed Corporate MBA (Technology Management) F69 finance (BB831) first. Stage 1 Stage 2 PG Certificate PG Diploma MBA Year 1 Year 2 Year 3 Corporate finance (BB831) Making a MBA stage 1: Managing Strategy for (15 credits) difference: the MBA in management: perspectives technological technological management and practice (B716) innovation innovation Technology initiative (B839) (60 credits) (T848) (T849) (30 credits) Management (30 credits) (30 credits) Elective 1 (F69) R (15/30 R credits)* R Includes residential school Visit our website at www.openuniversity.co.uk/mba-study to find out how – by choosing the right elective modules – you can tailor your MBA to suit your career objectives and ambitions. It is brilliant because what you find is that you get much better each year. I am much more considered, I am a much better manager. I have learned the art of letting people get on with things. I have learned delegating and leadership. Lisa Vernon, MBA Graduate www.open.ac.uk/business-school | 13
Your first step towards the MBA MBA stage 1: management: perspectives and practice (B716) Module length: 1 year I think the module is fantastic, and it’s great on three levels. This is the first module in the First of all, it allows you to develop knowledge in specific programme. Successful completion areas. Secondly, it helps you relate that knowledge to other of this module also entitles you to the Postgraduate Certificate in Business functional areas. And finally, which is probably for me the most Administration (C66). rewarding, is the international aspect of the course – that you get to meet people from different cultures. This module is framed within the complex and challenging nature of Ross Alan, MBA student twenty-first century management. Its dual aims are to help you build on your current understanding of Over the course of a year’s study you • develop interpersonal and conceptual management and to enable you to will learn, develop and consolidate skills that will help you to use ideas develop and improve your practice your understanding of the principal and frameworks to make sense of, of managing. In this module you will management functions and how and to work with, organisational be guided through a wide variety of each area is interrelated with each complexity materials, activities and resources other. This will provide you with a • challenge your own thinking and designed to help you make sense of foundation that will enable you to move practice by reflecting upon it the complex nature of management successfully to strategic and specialist critically in light of the ideas you in light of your own experience of areas in your MBA studies. encounter, and through debates managing. This module is a year- with others long programme of professional The module aims to: development which requires your • enhance your ability to plan and • develop your understanding of active engagement to enlarge implement change which will have the core and current frameworks, your knowledge of the functions real impact on your own organisation. theories and tools and to assess their of management and make a real relevance to the issues of twenty- difference to your management style. Support first century leading and managing Throughout the module we offer the What you will study • increase your awareness of different following forms of support: perspectives on, and approaches to, Through learning about different managing and leading in different • two one-day workshops management functions within organisational and cultural contexts organisations you will develop a • one residential school where you join better understanding of the context • develop your ability to engage students from all around the world in which your own practice takes place. critically with management and engage in dedicated workshops You will gain confidence in frameworks, theories and tools, and tutorials for four days understanding how different parts helping you to select and adapt • tutor support and face-to-face and of organisations operate and in having techniques and approaches online tutorials successful conversations across appropriate to your own work these areas, including: environment, in order to shape your • online forums and resources. own management practice • organisational structure, power and politics, and change management • develop your awareness of the wider global context in which business • managing people and organisations and management takes place, • accounting and increase your ability to work confidently across sectorial and • marketing management national boundaries • operations management. 14 | www.open.ac.uk/business-school
What and how you learn MBA stage 1: management: perspectives and practice (B716) provides the opportunity to advance your professional managerial competence. The overall content includes a range of topics. You will develop your professional practice and discover important skills such as reflecting on real managerial issues, developing an approach to practice-based learning and engaging with the diverse range of management literature. The colour panels below show the areas that you will cover under each unit. The five units contain a range of topics, examples of which are shown in the below panels. Exploring Managing people Managing financial management Unit 1 and organisations Unit 2 resources and Unit 3 performance Organisational structure Understanding organisational culture Understanding financial statements and context Stakeholder analysis and management Budgets and management Analysing management control accounting tools Management activities and your role approaches as manager Financial accountability Employee motivation and identity Power and politics in organisations Ratio analysis Human resources management Change management Evaluating financial performance Diversity and ethical management Managing Managing marketing Unit 4 operations Unit 5 Managing relationships and The role of the operations function communicating value in organisations Marketing strategies, planning and roles Planning and managing operations Understanding customers and markets Analysing organisational performance Customer satisfaction and loyalty Improving organisational effectiveness Marketing practices in context The operations function in context Through the use of online resources and activities, your study will include a process that helps you to make connections between management and organisational theory and your own management practice. Through this process, you will not only learn about how organisations should operate but also why management practice may differ from management theory. Our unique methodology of practice-based learning helps to bring management theories and principles to life. www.open.ac.uk/business-school | 15
MBA Stage 2 modules Compulsory modules Elective modules Marketing in the 21st century (BB844) The dynamics of Managing financial The economic turmoil of the last few strategy (BB835) risk (BB841) years has required organisations If you’re currently engaged in strategic Managing financial risk explores the to undertake more creative marketing decision-making, or will be in the various financial risks that confront as well as be more responsive to the future, this module will stimulate all institutions – credit risk, liquidity needs of the market. This module your imagination and inform your and refinancing risk, interest-rate risk, explores a variety of marketing judgement. An understanding of the foreign exchange risk and operational issues that emerge from marketing frameworks of strategy and an ability risk. The module then examines how planning, such as marketing research, to use them imaginatively will help your these risks can be both measured and marketing segmentation, targeting and organisation survive in the longer-term managed. It uses many recent actual positioning. You will draw upon current and perform its role more effectively. examples of risk management theories and examples that illustrate You will not be expected merely to practices adopted in the public and how organisations of all sizes deal with ‘learn’ the frameworks, but to critically private sectors – some good, some bad environmental challenges and through analyse and comment on them, and some very ugly. By the end of this gain a strong appreciation of sometimes in collaboration with fellow the module you should have a full how marketing principles will not only students. The module will also help you appreciation of how vulnerability to benefit your organisation, but also how contribute to and better understand financial risks arises and how you, you can use these to improve your the dialogue of strategy at a variety as a manager, can contribute to their own performance. of levels in your organisation. effective management within your institution. Strategic human resource Corporate finance (BB831) management (BB845) Middle and senior managers meet a Sustainable creative This module is designed to meet the multiplicity of financial problems management (BB842) needs of managers who wish to in their organisations. This module This module deals with creative, understand and be able to will help you develop your knowledge innovative and sustainable ways of influence decisions regarding the of this area. It introduces finance developing and managing people and management of human resources problems that organisations face at organisations. You will look at the way within organisations. It considers the board level, and equips you with the cognition, values and style affect different aspects of human resource fundamentals of corporate financial how we manage and relate to others. management at a strategic level in theory enabling you to challenge You will explore how to work more the organisation and how this differs finance experts. You will learn how to creatively and effectively with from the more operationally-focused tackle the main financial problems you colleagues as well as understanding personnel management. You will work are likely to encounter, in particular, innovative and sustainable ways collaboratively with others on strategic how best to finance a company, what to develop organisations. You will human resource management (SHRM) dividend policy to choose, how to also consider the culture, environment issues and problems and find, review appraise both public and private sector and context in which management and evaluate information relevant projects, and how to value a company operates. The module offers practical to key aspects of SHRM in your own for takeover or flotation. approaches for developing individuals, professional context. teams and organisations and includes a library of techniques that you can continue to use after you have completed the module. 16 | www.open.ac.uk/business-school
Entrepreneurship: experience Leadership and management Final module and perspective (BB846) in intercultural Social and commercial enterprises contexts (BB848) Making a difference: the play an important role in today’s Given the increasingly intercultural and management initiative (B839) society, often in partnership with globally connected nature of business, This module enables you to utilise larger corporations and public sector management and organisations, this and apply the learning gained on your organisations. This module provides module provides opportunities for you MBA journey, to ‘make a difference’ rich, experience-based insights into the to question and reflect on your own in your workplace. You will work on a distinctive challenges of creating and practice and to develop ways of project-like initiative which will require developing entrepreneurial ventures. managing and leading which are you to engage with the theory you have It helps you to gain relevant skills and appropriate in different national and learned and to collect evidence to underpinning knowledge. You will also regional settings. By offering new support your thinking. Through this you develop a deeper, and more critical, (cross-national) perspectives on will explore the extent to which theory understanding of entrepreneurial leadership and management you are can be applied in practice by applying practices by connecting your also challenged to rethink your own academic ideas to your work-based experiences to relevant concepts and practices in your current setting. issue. You will also have an opportunity research evidence. As a result, you will This module addresses issues facing to reflect how your MBA study has be better placed to develop your managers and leaders working in changed you as a manager/practitioner. own venture, engage with other intercultural contexts and supports entrepreneurial organisations, and you to develop skills, competencies take part in wider debates about and knowledge to thrive and to get Module assessment entrepreneurship in the the best from colleagues, partners twenty-first century. and associates. There are a number of assessment vehicles which will test your learning Management beyond the throughout the MBA programme such Business, human rights mainstream (BB847) as examinations, assignments and law and corporate social reflective course work . Many managers work in situations, or responsibility (W822) face tasks, for which the established This interdisciplinary module considers toolkit of mainstream, Anglo-American how business increasingly conducts management and leadership – with its its operations with responsibility to ‘command and control’ assumptions, its stakeholders and the wider society. instrumentalism and strong financial It takes a socio-legal approach when focus – is inadequate. This module examining how this expectation is being poses the question ‘What do you do framed in terms of corporate social when management is inappropriate, not responsibility and human rights and enough, doesn’t work – or is simply not the challenges of a globalised world. an option?’. You will explore a number of The module is diverse and wide- undercurrents in management thinking, ranging, considering the development and various alternatives to it – some and application of these concepts longstanding, some recently developed. in very different business contexts In particular, it will surface issues such as the development of and questions that tend to be international labour standards, criminal neglected or underplayed by the main liability (corruption and corporate management disciplines. manslaughter), branding and marketing, charitable foundations and a range of specialist industries through the use of case studies. www.open.ac.uk/business-school | 17
Flexibility that fits your life The underlying approach of The Open University MBA is that you are able to fit our programme around your life – not the other way around. It’s hard work, but with a flexible approach to study, you can plan your own way through our programme. Flexible structure You will not be required to pay the full programme cost at the outset; only for The MBA is life If needed, our MBA can be completed the module you are studying. So, you pay in a minimum of three years changing as it the cost of your first module and, after (see page 12), although it can also be you pass it, you pay for the next. enlightens you to take flexed up to seven years. a holistic view of both Its flexible structure means you can This flexibility enables you to plan professional and personal your studies in accordance with the events. I am amazed how take study breaks between modules. availability of funds, and spread the This will allow you to fit our MBA around cost of your MBA over a number I am able to see all types of your requirements, and for life to throw of years. situations with a fresh point in its little surprises. of view. Flexible support Flexible location Joe Synnott, MBA graduate Many people worry that distance or If your job requires travel, you can carry online learning means doing it on your our programme with you wherever you own, but nothing could be further from go – accessing your MBA virtual learning the truth. As well as quality face-to- platform, from anywhere in the world. face, telephone, and online support from tutors and study advisers, there’s Flexible learning always someone to talk to in one of our All of our learning material is community forums. compatible with mobile devices – such as tablets, ereaders – and even your In fact, you can contact your tutors – mobile phone. You can also access and get support from fellow students – materials via iTunes. Such flexibility from anywhere in the world. allows our students to study wherever and whenever they wish. OU Anywhere The format, course make-up, Offering the option to download digital learning style, flexibility and versions of any OU-produced text books, DVDs and audio CDs, the OU cost all worked well for me. Anywhere app facilitates a true mobile learning experience – enabling you to Simon Leppich, OU MBA alumnus study while at home, in the office, or on the move. Flexible payment The modular structure of our MBA programme gives you a great deal of flexibility in managing your finances, FACT Someone logs onto the OU servers every 0.5 seconds – that’s 1.5 million people every week. for what can be a significant investment. 18 | www.open.ac.uk/business-school
Fitting in your study Our flexible programme has been designed to minimise disruption to your working life. You can take your MBA study with you wherever you go in the world. Depending on how much time you can allocate to your studies, it can be completed over anything from three to seven years. The diagrams below illustrate how you could plan your studies to suit your requirements, and achieve your MBA within your preferred timescale. They show only a few of the options; you can plan your programme in various different ways, to accommodate your life and work schedule. 4 years Stage 1 Stage 2 PG Certificate PG Diploma MBA MBA stage 1: Elective 1 Elective 2 Elective 3 management: The Corporate (15 credits) (15 credits) (15 credits) dynamics perspectives finance of strategy and practice (BB835) (BB831) Making a difference: the (B716) (15 credits) (30 credits) management initiative (60 credits) (B839) (30 credits) 0 1 2 3 4 years year years years years 5 years Stage 1 Stage 2 PG Certificate PG Diploma MBA Corporate MBA stage 1: finance Making a The Elective 2 management: Study Study Study difference: dynamics + perspectives and break of strategy break Elective 3 break the management practice Elective 1 initiative 0 1 2 3 3.5 4 4.5 5 years year years years years years years years 7 years Stage 1 Stage 2 PG Certificate PG Diploma MBA MBA stage 1: Making a The Elective 1 management: Corporate Study Study difference: Study break dynamics + Study break Elective 3 perspectives and of strategy finance break Elective 2 break the management practice initiative 0 1 2 3 3.5 4 4.5 5 5.5 6 6.5 7 years year years years years years years years years years years years www.open.ac.uk/business-school | 19
Your learning, our support Supportiveness is what makes The Open University stand out from other flexible learning programmes. All our students enjoy easy access to their tutors, so they never feel that they are on their own. It’s perhaps no surprise, then, that the OU has been rated as one of the best for overall student satisfaction every year since the National Student Survey (NSS) first began in 2005. MBA induction Because we recognise that you may not have studied for many years, or that you might be new to flexible learning, four weeks before your study begins, we guide you through a comprehensive online induction. During this, you will be given useful start-up information and introduced to a number of helpful tools. Apart from offering a detailed overview of our MBA programme, your induction will offer guidance on: • how to manage your time • how to use the virtual learning platform • study and critical thinking skills. Tutor groups As soon as you join our MBA programme you’ll be allocated to a group of around 16 students, with whom you will stay for the first year of study. Throughout the year, this small group will be supported by I received lots of support from tutors, online forums a tutor, to facilitate your learning. and residential schools, which was also great for building a network of contacts. The practical experience helps me to do As you move through the programme, you will get the opportunity to work things differently. with a range of different students and Andre Simonian, MBA graduate tutors. Your tutor group and learning within the module will be facilitated by your tutor and will be your foremost also practising business professionals, This means you will benefit from more support asset in your learning journey. who will constantly ground your intensive and individualised support learning in real life contexts. and guidance. Experienced tutors Unlike traditional university Your tutor will mark all your Our support network of more than classrooms – where you have a tutor- assignments for a particular module, 100 experienced tutors is perhaps student ratio of approximately 1:80 or and provide comprehensive feedback the most distinct, effective and more – at the OU Business School you to help you improve as you progress powerful feature of our programme. will get dedicated teaching support, through the module. More than academics, our tutors are with a tutor-student ratio of 1:16. 20 | www.open.ac.uk/business-school
Interactive support With the OU Business School it didn’t Within the OU MBA programme you will be able to constantly interact with your matter where in the world I was. peers, via vibrant online platforms: I could be in the outback, Timbuktu, or my • Tutor forums: which enable tiny New York apartment – as long as I had you to interact, with both your tutor and your group peers, in internet access I was good to go. a tutor-moderated forum. Linda Goarke, MBA student • Module forums: or Student Café, which allows you to interact with peers who are not in your tutor group, but who are working on the Residential schools Student Support same module. and workshops Teams (SSTs) • MBA world forum: this lets you Bringing together students from Offering a highly personalised study connect with all students following around the globe, three residential experience, our SSTs maximise your our MBA programme. For example, schools form a compulsory part of chances of success in achieving your you can take academic advice from the MBA programme – taking place study goals. peers who are at a more advanced in a range of locations across Europe, stage of the programme including London, Dublin and Brussels. Throughout your studies, they provide than yourself. integrated learning and learner On two to four day-long immersive support to students, supplementing • Online rooms: this lets you book workshops, working with live the support offered by your tutor in virtual rooms in which to group study case studies, you will accrue a wealth all wider academic, administrative, with your peers. of real-world experience. These national and regional aspects relevant concentrated sessions help you to to your studies. OU library and work, network and learn together, in an international context. They also offer academic pastoral online resources support, giving you both: To help you research and complete Apart from your core MBA study- your assignments, you’ll enjoy free related workshops, dedicated • proactive support: guidance on access – 24 hours a day, seven days development workshops will help examination and assessment, a week – to the OU’s extensive library. to improve your skills, in areas such selecting modules, tracking your There, you can tap into thousands of as negotiation, presentation progress and offering individualised online journals, ebooks, databases and consulting. support and multimedia resources – for true flexibility of learning. The residential schools are offered • reactive support: such as responding both face to face and, for students who to your queries and facilitating resolution and responding to tutor Worldwide alumni community prefer, via an online format. referrals to provide support. The OU Business School is home to Tutorial events more than 24,000 successful MBA alumni from over 100 countries. In addition to our residential schools, You will have access to one of you will get the opportunity to attend the world’s largest networks of further tutorials with your tutor group. MBA graduates via online groups, professional bodies, events Facilitated by your module tutors, and webinars. these face-to-face and online sessions provide an opportunity to work through, and clarify, the study material. Our tutorials work as facilitative learning events, where you will also be able to meet your tutorial group peers.
Our MBA as employee development The Open University has more than 40 years’ success in fulfilling organisational needs, across various industry sectors – from large corporates, to SMEs. By listening to, and understanding, the requirements of the individual organisation, we provide flexible solutions to business critical issues. The OU Business School helps Why is our MBA so popular • It crosses geographical, cultural and thousands of organisations train with employers? sector boundaries – offering equal their managers and staff. Our modules relevance to the private and introduce employees to the latest • It’s a mobile and flexible route for public sector. business thinking, and enable them developing managers, allowing you to apply these ideas to their work to study at a time, place and pace • It develops not only your managerial environment. Organisations see an that suits you. capability and motivation but also immediate return on their investment. valuable talents, such as effective • It gives you access to one of prioritisation, team-working, Geographically dispersed organisations the world’s largest communities commitment and personal motivation. are especially drawn to the OU’s ability of management learners to deliver the same learning across and practitioners. • Developing managers through our the country, or the world. Our learning MBA makes a difference to both the methods give managers a consistent • It draws on daily management employee and the organisation. approach to management – wherever activity so that what you learn today, they are located. you can put into practice tomorrow. The BT managers constantly talk to us about the value they have got from the MBA. Primarily the value is that they can take the knowledge that they gained from the course and put it into demonstration in very relevant work-based projects. So, not only are they getting benefit from those work based projects being able to support their MBA activities, but we as an organisation are getting great benefit from their new ways of thinking. Andy Palmer, Head of Skills, BT The Open University MBA programme allows employees to study while on the go. Derek Harnby, Cummins Corporate Recruitment Manager for Europe and the Middle East 22 | www.open.ac.uk/business-school
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