BALTIC RETAIL FORUM 2018 - STRONGPOINT
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Baltic Retail
Forum 2018
What steps should be How to keep pace with What can be learned
made not to skip the shoppers that master from successful
fast-going train with the technology solutions and examples and real
destination “eCommerce”? its advantages very rapidly? retailers’ experience?
Baltic Retail Forum 2018 - conference for retail companies’ managers. Event will seek for the right
answers to the questions above, will discuss the trends of constantly developing technology and will
analyze the prospects of trade sector development.
When? November 13
Where? Multikino, Shopping and entertainment centre Ozas 3rd floor, Ozo st. 18, Vilnius, Lithuania
Registration till November 8
e-mail marketing.lt@strongpoint.com or phone +370 685 84488
Entry fee 69 EUR + VAT
All presentations will feature simultaneous interpretation from English to Lithuanian and vice versa
Baltic Retail
Forum 2018
9:00 - 9:20 Registration
9:20 - 9:30
Evaldas Budvilaitis
Senior Vice President and Managing Director at StrongPoint Technology
Welcome speech
9:30 - 10:00
Sergei Makedonski
Regional Director Eastern Europe & Baltics at Forrester Research
The old CX measurements do not work… What will be the
next step?
Forrester, one of the most influential research and advisory firms in the world,
claims that now we all live in the Age of the Customer. In this era, digitally-
savvy customers would change the rules of business, creating extraordinary
opportunity for companies that could adapt, and creating existential threat to
those that could not.
Baltic Retail
Forum 2018
10:00 - 10:30
Robin Tombs
CEO and Co-founder of Yoti
Digital identity in Retail
Robin is a serial tech entrepreneur and investor. He is CEO and Co-founder of
Yoti, the digital identity app. What new bridges does digital technology and
digital identity build in retail?
10:30 - 10:50 Coffee break
10:50 - 11:20
Mark Thomson
Director of Retail & Hospitality Solutions EMEA at Zebra Technologies
Data is the new oil – How Enterprise Asset Intelligence
changes your business operations
The session will cover current retail trends, some visions for the future and the
latest technological innovations helping retailers improve customer experience
and drive operational efficiency.
Baltic Retail
Forum 2018
11:20 - 11:50
Denis Christesen
Managing Director of Partner Tech Europe, Chief Marketing Officer at Partner
Tech Corporation
The connected world in store
Digitalization and customer interaction made easy. Cross sell, up sell and loss
prevention.
11:50 - 12:30
Naglis Šulija
Astrologer
Planetary rhythms for business to help
Major trends in business/ economics/ financial area are not chaotic but subject
to certain regularities. With the help of astrological knowledge current and
future changes could be properly assessed and foreseen. Astrology is here to
help the business.
12:30 - 13:15 Lunch
Baltic Retail
Forum 2018
13:15 - 13:45
Paulius Nagys
CEO at Adeo Web
If you really want to go big and global with eCommerce,
you’ve got to know this!
To many people, eCommerce project seems like a simple and uncomplicated
concept. In reality it is an extremely complex product designed to look as simple
and intuitive as possible for the end-user. Adeoweb will share its experience to
show the internal kitchen and challenges which eCommerce developers face
each day. Fasten your seat belt.
13:45 - 14:15
Richard Warren
Senior Consultant at MyWebGrocer
Optimising eCommerce Operations
With a great experience in connecting Retail Grocers, Consumer Packaged
Goods brands and shoppers through its Digital Experience Platform and holistic
set of integrated service offerings, MyWebGrocer will lead us through the
journey how best to optimize the eCommerce operations.
Baltic Retail
Forum 2018
14:15 - 14:45
Ernestas Kačerauskas (KESKO SENUKAI DIGITAL), Karolis Lesickas
(BARBORA), Monika Alimienė (EUROAPOTHECA)
Moderator Evaldas Budvilaitis, StrongPoint
Panel discussion „eCommerce: challenges and
experiences“
Experienced experts from different fields will share the insights on implemented
or ongoing eCommerce projects.
14:45 - 15:00 Coffee break
15:00 - 15:30
Asad Khosa
Digital Lead at NCR Digital EMEA
Immersive digital and the shared brand experience
The presentation will share the new rules of value creation in immersive Retail
and share thought provoking examples of how successful retailers are using
Virtual Reality and Augmented Reality to create truly immersive experiences
for their consumers. It will also outline the key things retailers can do to make
immersive experience a reality for their business.
Baltic Retail
15:30 - 16:00 Forum 2018
David Pradas
EMEA Channel Sales Director at Checkpoint Systems
Do you need some help to supercharge the retail customer
experience and revenue? It is the perfect timing for RFID.
How can retailers maintain or even thrive in the new environment where sales and profits
have become more challenging? Today, with customer experience and engagement in the
spotlight, retail stores realize the increased need to engage their customers and improve their
experience, service and satisfaction levels. The objective is to retain customers who have an
infinite number of channels to spend their disposable income.
Checkpoint Systems will share its experience to show how RFID based solutions help
retail stores improve their inventory accuracy to provide great shopper experiences while
maximizing their capital investments.
16:00 - 17:00 Networking with wine & snacks
The forum is moderated by Paulius Vertelka, director of association “INFOBALT”
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