Arlene Phillips takes action for alzheimer's - University Hospitals Birmingham
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Heart&Soul
www.heartofengland.nhs.uk Autumn 2013
Norovirus - your
questions answered
New Trust governors
announced
Transforming services
for women & children
Arlene
Phillips
takes action for alzheimer’s
Boost for
Arm yourself Calling all Dancing breast
against flu nurses Blues feeding
p5 p6 p10 p13
Birmingham Heartlands - Solihull - Good Hope - Birmingham Chest Clinic - Solihull Community Services
trust news
A few words from Trust chief
executive, Dr Mark Newbold Get in
touch
We welcome your
feedback on all of our
HEFT services. Contact:
0121 424 0808
(Mon-Fri 9am-5pm)
Welcome to the autumn edition some time ago to be one of
of the magazine for Heart of the first to trial a new ‘Ofsted
England NHS Foundation Trust’s style’ rating which mirrors the
members (HEFT). system used for schools. patientservices@
Ensuring patients have HEFT is doing much to heartofengland.nhs.uk
a safe, caring and positive be proud of and I am sure
experience whilst in our care the visiting team will find
is top of our organisation’s evidence of the work we are
objectives. doing to continually improve
Care can be measured our services. We will keep www.twitter.com/
through patient feedback so members updated around the heartofengland
that wards can see directly progress of the visits in the
what their patients think New Year.
about the care they received; As I mentioned before,
benchmarked through hearing what patients
national surveys and through think about our services is www.heartofengland.nhs.uk
inspections by the Care very important. We value
Quality Commission (CQC). all feedback we receive
As you may have seen as this helps us find out
recently in the media, what works and what
the new chief inspector needs to be changed to
of hospitals is beginning make improvements in our Patient services department
the process of inspecting hospitals. Please take a look Main entrance
hospitals this autumn. at the different ways to get in Heartlands Hospital
We will be within the initial touch and you can also follow Bordesley Green East
group of 18 hospital trusts me and contact me directly Birmingham
to be inspected and welcome on Twitter @drmarknewbold. B9 5SS
these visits, volunteering
2 www.heartofengland.nhs.uk
trust news
Best hospital
care nomination Choose well
this winter
The bereavement services team During the winter months, hospitals and
has been nominated in the ambulance services see and report an
category of ‘Best Hospital Care’
at the 2013 Butterfly Awards.
increase in A&E attendances and call-outs.
The awards celebrate and Winter always brings more • The person is experiencing
recognise the achievements of coughs, colds, flu and tummy severe chest pain or is
families overcoming the loss bugs. While hospitals continue having trouble breathing.
of a baby and the healthcare to see many seriously ill • There is severe bleeding
professionals that support patients in A&E, conditions from any part of the body.
them during such a difficult such as colds, flu-like illness, • The person is, or has been,
time. vomiting or minor cuts and unconscious.
sprains can be treated at home • There is a suspected
with help from your pharmacist broken bone or
Crutches
or GP. dislocation.
Your local pharmacist
can advise you about minor Cuts, bruises or sprains are
not normally considered
plea medical problems and all GP
surgeries offer an emergency
out-of-hours service. Check
emergencies. They can usually
be treated at home, by a GP or
in an NHS walk-in centre or a
Good Hope Hospital is for your nearest service online
at www.nhs.uk Hospital A&E minor injuries unit. If it’s not an
encouraging all those who emergency, please don’t go to
have borrowed crutches departments are open 24 hours
a day, seven days a week, A&E or ring 999.
from A&E to return them
so they can be used for including all bank holidays.
Generally, people should treat Make sure you ‘choose well’
other patients. Crutches this winter and consider using
can be returned to the the situation as an emergency
if, for example: other parts of the NHS, such
Hospital A&E reception as a pharmacist, GP, walk-in
at any time day or night • Someone has stopped centre, or the advice available
including weekends. breathing or their heart online at www.nhs.uk
has stopped.
Heart&Soul Autumn 2013 3
beating the bugs
Norovirus - your Hand wash
campaign
questions answered commands
hand hygiene
Norovirus, the sickness and diarrhoea
bug most common in the winter months,
is now in circulation across the West
Midlands and in the local community.
As a virus that is spread from prevent you catching norovirus,
person to person, objects, it may limit the spread of
surfaces, food and water; heavily infection.
populated areas such as schools, A brand new MRSA hand
hospitals and nursing homes can How will I know if I have washing campaign is
be particularly badly affected. it? launching in our hospitals this
The germs travel through the Symptoms usually occur 12-48 autumn to raise awareness
air as well as spreading through hours after infection and begin of driving down hospital
direct contact with an infected with the sudden feeling of acquired infections.
person, eating contaminated nausea, which can be followed Led by Major Handwash
food and drinks, or contact with by projectile vomiting and and the infection control
a contaminated surface. watery diarrhoea. Other team; visitors, patients, public
symptoms include a mild fever, and staff are being given a
So what is the best way headaches, stomach cramps or helping hand to remind them
to prevent catching the aching limbs. to wash their hands.
bug? The Major and his army
Hospital experts advise that What should I do if I have of helping hands will be
the best way to keep well is by norovirus? spreading their hand washing
keeping your hands clean. This Rest at home and try to keep message at every opportunity,
is the best and easiest way of your fluid intake up until your helping to reduce the spread
stopping germs passing from symptoms subside. This should of germs and infections in our
one person to another. normally be within two days. Hospitals and communities.
Also if you know or meet If you or family member See if you can spot him and
someone who is infected with suffers from sickness and his helping hands next time
norovirus, try to avoid eating diarrhoea, you will still be you visit.
food prepared by that person highly contagious for 48 hours
and physical contact until after the symptoms disappear. To find out more, visit:
at least 48 hours after the Until this time, contact with mrsa.heartofengland.nhs.uk
symptoms has gone. Although others and any Hospital visits or follow @majorhandwash
good hygiene will not always should be avoided. on twitter.
4 www.heartofengland.nhs.uk
beating the bugs
Arm yourself against flu - get vaccinated
With the winter months - Suffer from a heart
approaching, the cold condition, diabetes, liver
weather becomes a disease or breathing
breeding ground for problems.
colds and flu which If you are not entitled to
can often make a free vaccination, a large
people, particularly the number of supermarkets
vulnerable, very sick. and pharmacies now sell
Seasonal flu is highly them and everybody is
infectious and is caused by eligible.
a virus which travels easily
from person to person as Remember
well as in the air. One of the best ways to
Flu vaccinations are prevent the spread of flu
available from your GP germs is to use a tissue
now and are free of charge when you sneeze, then put
if you: the tissue in the bin and
- Are pregnant wash your hands.
- Aged over 65
Patient safety innovation
The initiative has also been
Don’t leave adopted by other NHS Trusts
across the UK.
home without it
Nursing
Home
Nurse
The ‘passport’ benefits
patients by recording any
health issues and current or
RTANT
- PATIENT
HELD previous infections, ensuring
total transparency and
IMPO
ARY GP Surgery
consistency for all nursing,
URIN
CATHETER
PASS
PORT Hospital medical and healthcare staff
nursing when caring for
patients.
The passport is kept with
patients at all times, and then
produced at hospital and GP
A ‘passport’ provided to all has been shortlisted for the appointments so progress
patients with a long term 2013 Nursing Times Awards for can be monitored and further
urinary catheter at the Trust ‘infection prevention and treatment for any arising
has been hailed a major sucess control’ and the 2013 Health problems can be noted.
in helping reduce infections. Service Journal Awards for
The launch of the campaign ‘patient safety’.
Heart&Soul Autumn 2013 5
trust news
Calling all nurses!
HEFT has been running a to work part-time or flexible
series of nursing recruitment hours, and we are looking for
drives in preparation for the staff who have worked in an
busy winter period. acute trust within the last 18
These have proved extremely months, or who currently work
successful with more than within a nursing home or care
300 qualified and unqualified home environment and have
nursing staff recruited so far. at least 12 months experience.
The recruitment drive is
ongoing for the next few Visit www.heartofengland.
months, so if you are or nhs.uk and apply online now
know a nurse who might be by clicking on the “careers”
interested, do get in touch. tab.
There are opportunities
Panto brings smiles to children’s ward
A time for
remembrance
The Trust is to host a special
memorial service ‘A Time
to Remember’ on Saturday
12 October, for parents and
families that have lost a baby
during pregnancy or shortly
after birth.
Taking place at St Paul’s
Centre on Belchers Lane in
Bordesley Green, ‘A Time
to Remember’ offers an Whilst the summer may have said: “The Starlight
opportunity to remember drawn to a close, a pantomine Children’s Foundation
babies that have passed brought a ray of sunshine have been supporting the
away through stillbirth, to the children’s ward at ward by providing fun
miscarriage or neonatal Heartlands. and entertainment for
death. The service begins The young patients enjoyed years now, which gives the
at 3pm. a performance of Sleeping children a much needed and
Beauty brought to the welcome distraction. It was
For further information, ward by Starlight Children’s heartwarming to see and hear
please contact the Foundation. the children and their parents
bereavement team on 0121 Christine Morrell, play laugh and interact with the
424 2088. specialist on the ward, panto characters.”
6 www.heartofengland.nhs.uk
trust news
Meet our
Diversity matters
Keep a space in your diary event and hear from the hospital leads
for the annual diversity Trust’s chairman, deputy chief
conference to be held on nurse, RCN regional director
Tuesday 22 October in the for the West Midlands and If you would like to get in
Education Centre Lecture RCN diversity lead. touch with your hospital site
Theatre at Heartlands lead, contct them as follows:
Hospital. For further details and to
Run in partnership with register your attendance
the Royal College of Nursing contact Jane Turvey at jane.
(RCN), come along to the turvey@heartofengland.nhs.uk
You+ Lifestyle Shop
celebrates four years Carl Holland
head of operations, Heartlands
Hospital. Tel: 0121 424 2842
Email carl.holland@
heartofengland.nhs.uk
Sue Moore
The You+ Lifestyle Shop and we felt a celebration at
managing director, Good Hope
has celebrated its fourth Chelmsley Wood Shopping
Hospital. Tel: 0121 424 9001
anniversary with more than Centre would be a fantastic way
Email: sue.moore@
500 people from the local of highlighting the support and
heartofengland.nhs.uk
community, with a fun-filled advice we offer.”
celebration at Chelmsley Wood The services available at
Shopping Centre. the You+ Lifestyle Shop cover
Visitors were able to enjoy a wide range of lifestyle
birthday balloons, cake and topics, including healthy
face painting with members eating, weight management,
of the You+ team, which acts breastfeeding, sexual health,
as a one-stop shop for those alcohol awareness and stop
requiring advice and support to smoking support. Lisa Thomson
help lead a healthy lifestyle. managing director, Solihull
Saima Hanif, service manager, Contact the You+ Lifestyle Hospital and Community
said: “We pride ourselves on Shop by calling 0800 015 Services. Tel: 0121 424 3934
providing an invaluable service 3265 or email youplus@ Email: lisa.thomson@
to those living in Solihull, heartofengland.nhs.uk. heartofengland.nhs.uk
Heart&Soul Autumn 2013 7arlene phillips
Arlene Phillips is at the time I didn’t understand While the TV personality has
buzzing with a Alzheimer’s as well as I do now. a brisk, no-nonsense manner
seemingly boundless “In reality, this disease tears on screen, in private Phillips
energy which belies her at the hearts of families and is warm-hearted and clearly
age. The choreographer steals lives,” she says. totally devoted to her family.
and former Strictly At first, Phillips wasn’t She and her partner, Angus Ion,
Come Dancing judge, alarmed when her father have been together for more
who recently celebrated started becoming a bit vague than 20 years and have one
her 70th birthday, says and forgetful, but he was 77 daughter, Abi, 22, and she has
with a smile: “I keep when she began to suspect another daughter, Alana, 33,
telling myself it’s time he was not simply exhibiting from a previous relationship.
to feel I’ve grown-up normal signs of ageing. She says of her father:
but I’m still waiting for “Over time Dad gradually “We were very close. He
that to happen!” started to get a little worse. was independent, intelligent
She’s currently working He’d turn up at my house, we and active. He had such an
and travelling to fulfil a lived very close to each other, enquiring mind and loved,
dizzyingly busy schedule with and insist I’d asked him to call music, ballet, and reading. It
the Wizard of Oz and We Will in, when I hadn’t. He’d get was so difficult to see that
Rock You touring America, an mind slowly slipping away
international tour of Starlight
Express, and her plans for a “In reality, this until he couldn’t even bear
me to read to him, because
disease tears
Brazilian dance show. he couldn’t understand the
“I’m very energetic and words.”
always on the run and I
at the hearts
There are more than 800,000
certainly don’t feel my age. people in the UK living with
Actually, what does 70 feel like dementia, a figure which is
anyway? My life’s so full I don’t
have time to dwell on what is of families and expected to rise to more than
a million people by 2021.
steals lives”
really just a number,” she says. While family members are
There is one period in her often the first to identify
past, though, that she does dementia symptoms though,
dwell on and one she is cross and upset that I hadn’t they can find it hard to access
revisiting in the hope it will expected him,” she recalls. information to help them.
help others. It is the time “Then he started getting When Arlene’s father’s
she cared for her late father, lost and being unable to find condition worsened, she
Abraham, who suffered from his way home. What was even was forced to accept she
Alzheimer’s. more worrying was I’d find he’d couldn’t provide all the care
Today, talking at her London put pans with no water on the he needed, and in 1994, when
home, surrounded by treasured stove, or he’d be unaware when he was finally diagnosed with
collections of books and he leant forward that his sleeve Alzheimer’s, she made the
photos which belonged to her was catching on the naked painful decision to put him in
father, Phillips wants to raise flame of the hob. a home. He died in 2000, aged
awareness of the condition, “I was constantly on edge 89. “The home were wonderful
and mark World Alzheimer’s that he’d really hurt himself. to him and we visited him all
Day (21 September). Although, I organised Meals On the time. But gradually, he had
“To this day I still feel Wheels so that he didn’t have no memory and physically he
terrible guilt that in the end to cook he developed a fear started to deteriorate, which
Dad had to go into a home, of strangers and wouldn’t let was heartbreaking to see,” she
and also so much regret that them in.” says.
8 www.heartofengland.nhs.ukarlene phillips
Phillips who’s currently
working to raise awareness of
the importance of nutrition for
the ageing brain by supporting
Nutricia, a nutritional drink
for the dietary management
of early Alzheimer’s disease,
says: “I think it’s crucial the
condition is talked about and
faced so that the person who
has it, their carers and the
family can if possible share
information and their concerns.
“I’m happy that I’ve taken
constant exercise because of
my dance career and followed
a healthy lifestyle, both of
which can play a part in
helping to reduce your chances
of dementia.
“Right now I’m active, strong
- and strong willed - outspoken
and bounding on and hoping
there’s a good way forward.”
Arlene Phillips
takes action for alzheimer’s
Thanks to Gabrielle Fagan, Press Association
Heart&Soul Summer 2013 9trust news
Dancing Blues Keeping
children
safe
Birmingham City footballers Primary School, who also
Andrew Shinnie and Tom Adeyemi attended the event, were treated
worked on a different kind of to a number of fun activities
footwork at Heartlands recently, with the two players, including
when they visited the children’s a dance routine, plate-spinning The NSPCC has launched
ward to help teach a dance class. and a variety of magic tricks. The a campaign which aims to
Patients on the children’s players also signed autographs help parents and carers
ward and pupils from Yorkswood and had a chat with the children. have simple conversations
with their children to keep
Parking fees at our hospitals them safe from sexual
abuse. The underwear
rule is a simple way that
Following six years of hours; £4.75 for four hours and
parents can help keep
fixed pricing and extensive £5.75 for up to 24 hours.
children safe from abuse
consultation with publically There are numerous
by teaching them that:
elected Trust governors, visitor concessions for car parking,
car parking charges have including free parking for all
increased from this September those individuals in receipt of • Their body belongs to
across the HEFT hospital sites. income-related state benefits them
The Trust does not take and there are also discounted • They have a right to say
any form of profit from car multiple day tickets available. no
parking charges as all of the A 3 day ticket costs £10, a • They should tell an
funds are used to fund capital 7 day ticket is £17, a 14 day adult if they’re upset or
charges which have to be paid ticket is £23, a 28 day ticket is worried
to central government and the £35 and a 20 exit carnet is £30.
costs of maintenance, upkeep The Trust also plans to Simple conversations can
and essential technology such move forward with £15m help children understand
as CCTV cameras and safety worth of investment plans that their body is their
barriers. to create 1,318 additional own and help protect
Whilst the first 15 minutes of parking spaces across its three them from abuse.
parking remain free of charge, hospitals in the next three
visitor charges are now £2.75 years to help ease congestion To find out more, visit:
for up to an hour, £3.75 for two during peak times. www. nspcc.org.uk
10 www.heartofengland.nhs.uktrust news
Medic takes blood
poisoning to Westminster
A Good Hope critical care consultant, campaigning for better
awareness of blood poisoning, took his work to Westminster,
winning the backing of Boris Johnson, mayor of London this Autumn.
Killing over 37,000 people leaders, patients and MP’s of the Sepsis Six tool,
in the UK alone each year, to discuss what more could designed to cut deaths
blood poisoning, or sepsis, is be done. from the condition, at Good
a life-threatening condition The Ombudsman’s first Hope.
that occurs when the body’s ever clinical report outlined “The day spent at
response to an infection the need for professional Westminster was a great
injures its own tissues and bodies to have clearer achievement for the sepsis
organs. guidance in order to campaign. Boris Johnson
It can lead to shock, recognise the development was with us and was keen to
multiple organ failure of sepsis at an early stage, know more about all of the
and death, especially if enabling earlier treatment work we are doing. It was
not recognised early and and improved outcomes. great to have support from
treated promptly. Dr Daniels said: “We such a well-known figure.”
In the lead-up to World recognised the need to
Sepsis Day and the release increase awareness and Dr Daniels chairs the
of the Ombudsman’s Report recognition of sepsis in UK Sepsis Trust. Visit:
on sepsis, Dr Daniels chaired patients and we started in sepsistrust.org/ or follow
a meeting with healthcare 2006 with the development @Sepsisuk on twitter.
Heart&Soul Autumn 2013 11maternity matters
My role as a bereavement
midwifery support worker
- By Lorraine Herbert
“The midwifery support provide to their bereaved in preparation for the next
worker provides a unique and family. day and the computer system
privileged role at the Trust. “We often take children updated with discharges at the
“Serving a busy multi- to the quiet room to draw a midwives’ request.
cultural city, we care for picture, or write on a leaf for “I often get asked how I
approximately 300 families the tree of memory. manage to do our job and
a year at our two designated “Women will be admitted my response is that if I can
bereavement suites. Our vision during the day and, as well as be pivotal in helping support
is to focus on compassionate, the clinical checks, I keep an families during the hardest
committed care for families eye on how they are and check point in their lives then that
after the death of their baby that their families are alright. is all that matters and on
following a miscarriage, “I’ll inform GPs and that basis this is the most
stillbirth or neonatal death. community midwives so rewarding work I’ve ever
“At the start of my shift I that future appointments done.”
will check the answer phone are cancelled, so avoiding
and the communication book unnecessary and insensitive *Please note this is
for any messages which contact. a general overview
require appropriate action. This “As a team, we often discuss of our work and is
sometimes involves handing memory building at length with not based on any
specific family.
over anything outside our remit families. We recognise how
to the bereavement midwife. important this stage is in the
“Preparations need to be grieving process and its impact
made for any families accessing on long term memories and
our service such as preparing so it is crucial that it is done
the rooms and notes ready for sensitively.
admission. “It is this particular aspect
“When family members of the role that I know will
arrive, which sometimes last a lifetime and so have
includes grandparents and undertaken a photography
children, we need to support course to ensure we capture
them in the best way we precious details and added
can, making sure to be as effects.
inclusive and sensitive to the “I’ll also act as a contact
support that family members point and attend consultations
require and also recognise the for support during the day
beneficial support that they and finally notes are collected
12 www.heartofengland.nhs.ukmaternity matters
Transforming services for Boost for
women and children breastfeeding
service
HEFT has announced a pledge The project team have
to invest in women and made a clear commitment
children’s services with special to include and consult with
focus on the redesign of the women and children, staff and
Princess of Wales Maternity third sector organisations in
unit on the Heartlands site. the redevelopment of services
The project is made up of across the three sites and have
four areas of work which cover already received over 232 Good Hope’s breastfeeding
process design, workforce comments from staff, which service has been given the
planning, stakeholder will contribute to the redesign international seal of approval by
engagement and building and project. UNICEF after being awarded the
facilities. prestigious Baby Friendly Award.
Each project has a clinical The team welcome your This award recognises the
lead with medical, nursing and ideas, views, suggestions team’s work to raise awareness
midwifery, managerial and and pictures on how women of the benefits of breastfeeding
other sector representatives to and children services should and to ensure there is help and
ensure each project is led and look in the future, please support available for mums.
managed by representatives email: projectpelican@ Jackie Scott, Good Hope
who understand the service. heartofengland.nhs.uk infant feeding co-ordinator,
said: “Breastfeeding is perfect
for giving babies a healthy start,
Supporting our midwives
as breastfed babies are less
likely to suffer with diarrhoea
and vomiting, or chest or ear
Maternity services at HEFT enable midwives to dedicate infections. It can also have
are in the process of re- more time to their patients, a positive impact on future
modelling their workforce improving patient and staff health, for example preventing
by developing a maternity experience whilst in the units. diabetes and obesity for baby
assistant role. Designed to complement and breast and ovarian cancer
The role will support long and support the role of the for mum. It is a great pleasure
term workforce planning midwife, assistants will also to accept the award from
and improve and strengthen be offered the opportunity of UNICEF in recognition of our
the services we provide for career progression. gold standard breastfeeding
women. The role will also service.”
Heart&Soul Autumn 2013 13trust news Friends and family test your views count The friends and family test inpatient services and A&E One of the CQUIN aims to improve patient departments. requirements of the FFT is a care, by enabling patients to Introduced in April 2013, 15% baseline response rate provide feedback on their the survey, which will grow increasing to 20% by the experience of a department into the most comprehensive end of this financial year. or ward within our hospitals. ever undertaken, covers The charts below show the This is now a contractual around 4,500 NHS wards and Trust’s overall test scores for requirement for all providers 144 A&E services across the September 2013. of NHS funded acute country. 14 www.heartofengland.nhs.uk
TRUST NEWS
Newly elected governors are Fete fun for
ready to make a difference local families
The Trust welcomes 22 new and re-elected
public governors and five staff governors to
its Council of Governors following the recent
election.
The new governors were elected by the Foundation
Trust’s 110,000 members, consisting of patients, members
of the public and staff. There were 75 nominations for
the 27 vacancies.
Public governors represent local people in their
constituencies and staff governors represent the views of
their colleagues. The newly elected governors will play The weather may have
a key role, working with the board of directors, on long been chilly, but that didn’t
term planning and future service improvements. stop visitors enjoying
the annual Good Hope
The public governors are: Hospital Community Fete
• Sue Hutchins and Andrew Lydon for Hall Green. this September.
• Barry Clewer MBE for Perry Barr. Former chairman of
• Richard Hughes for Tamworth. Aston Villa Football
• Elaine Coulthard and Ron Handsaker for Sutton Coldfield. Club and Good Hope
• Phillip Johnson and Barry Orriss for Lichfield. Chairman for six years, Sir
• Anne McGeever, Mark Pearson, Liz Steventon and Joy Herbert Douglas Ellis OBE,
Townsend for Solihull. launched the fete, along
• Arshad Begum and Attiqa Khan for Hodge Hill. with the Rt Hon Andrew
• David O’Leary and David Treadwell for Yardley. Mitchell MP, member of
• Olivia Craig and Albert Fletcher for Erdington. parliament for Sutton
• Kath Bell and Michael Kelly for the rest of England Coldfield.
and Wales. Sue Moore, managing
director, said: “This year,
The staff governors are: the event was bigger
• Heidi Lane and Margaret Meixner for nursing and than ever with more staff
midwifery. involved. It’s also brilliant
• Matthew Trotter for medical and dental. that we’ve been able to
• Michael Hutchby for clinical support. showcase the facilities in
• Emma Hale for non-clinical support. the Hospital’s new cedar
wood unit.”
The Heart of England NHS Foundation Trust 2013
Governor Elections took place across the summer, with
the close of poll on 9 August. The maximum term for
governors is nine years, subject to re-election every three
years.
More information about our governors can be found at
www.heartofengland.nhs.uk
Heart&Soul Autumn 2013 15If you would like any
information in large Dates for
print please call
0121 424 1218
your
diary...
You can contact Sandra White, HEFT has more than 11,000
membership and community dedicated and hard working
engagement manager, if staff spread over three
someone you know wants hospitals and numerous
to become a member, if your satellite sites and community The Trust’s Board meetings
contact details have changed services in the West Midlands. are open to the public, so
or if you no longer wish to be The Trust’s annual awards why not come along to hear
a member. recognise teams and the discussion on:
T: 0121 424 1218 individuals who provide • 5 November, 9.30am
E: sandra.white@heartofengland.nhs.uk exceptional patient care and St John’s Hotel, Warwick Rd
Please also note our address: outstanding professional Solihull B91 2AT.
Stratford House performance. More than 300 9.30am start
Heartlands Hospital nominations were received
Bordesley Green East across 12 categories including
chief nurse’s award, clinical Trust members and the public
Birmingham
excellence, volunteer of the are also invited to attend
B9 5SS
year and patient carer. Look health talks at the Trust:
Editor: Charlotte Pyatt, communications
Design: Stuart Hudson out for the winners in the next Women’s Cancer Issues
Photography: Hannah Causer, Imke Daugs,
Adrian Wressell edition. Dr Raj Saha and Mr Bala
24 October, 5pm – 7pm
Medic-Care Education Centre, Solihull
Hospital
Help us to keep
printing costs to Stroke / TIA
a
minimum. To re Dr David Sandler
ad 26 November, 5pm – 7pm
this magazine
online or by em Education Centre, Heartlands
ail Hospital
instead, just let
Sandra know.
If you would like to attend a
seminar please contact Sandra
The Trust has teamed up with
White on 0121 424 1218.
discounts company Medic-Care
to offer discounts at a range
Council of Governors of local businesses from cafes,
meeting - members pubs and restaurants to beauty
are welcome to salons and hairdressers to
Heart of England staff and
attend. members of the Trust.
Discounts are available follow us
18 November, 4pm through the Medic-Care gold
St Johns Hotel, Warwick Road, card which can be obtained
Solihull B91 2AT. 3.30pm start. from the membership team. @heartofengland
16 www.heartofengland.nhs.ukYou can also read
