ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN

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ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
BIGHEARTS.ORG.UK

 BIG HEARTS COMMUNITY TRUST
ANNUAL UPDATE
      NOVEMBER 2017
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
Chairman's Update                                                                                                       2017 ANNUAL UPDATE
                            This year we have seen our Kinship Care Programme help even more
                            families across a range of circumstances, including in times of real crisis

                                                                                                             THE
                            through our Emergency Essentials Grants initiative.

                            Our support for those suffering from or at risk of Dementia also

                                                                                                              BIG
                            continues to thrive and our new additional programme, which sets out
                            to engage and support those from a variety of cultures and backgrounds
                            from across our community, has started in a positive fashion and we look
                            forward to this growing in 2018 and beyond.                                                                        .

                            The constant for Big Hearts, is the influence of our people. We have a
                            fantastic team of staff who are committed to helping those most in need
                            and what is also clear, is the incredible level of goodwill and support we    HEARTS
                                                                                                             WAY
                            receive from our network of Big Hearts Supporters and this we believe,
                            puts us in a position of real strength as we continue to grow.

                            Big Hearts Supporters and volunteers have helped us extend our
                            reach beyond what is often possible for a charity of our size and this is      PeoPle with
                            something everyone associated with Heart of Midlothian and Big Hearts
                                                                                                            Big hearts
                            can be really proud of. Not only is this initiative breaking ground in
                            Scottish Football, the numbers involved are of the highest order within               Doing

 Welcome                    the charity sector. Close to 3,000 hours of volunteering delivered this
                            year so far which equates to 125 full days of support!
                                                                                                             Big things
                                                                                                             together

 to our                     We are now at a point of change for Big Hearts in presenting this year’s
                            update. Now three years into our journey to become a charity that                 Find out how our strategy will develop in 2018 on pages 14 & 15

 Annual Update              supports families in need, we are in a position where we will use our
                            model to support even more people who need our help. More of that
                                                                                                                          Our Main Programmes
 for 2017
                            follows in this document, later on.

                            Earlier this year we conducted an independent evaluation into our work.            FootBall MeMories • Kinship Care prograMMe
                            Reassuringly, this confirmed to us that our model of social engagement         Big hearts supporters • Bringing Cultures together
                            is one of our greatest strengths. Now our challenge is to widen our
                            support to even more families who need our help.

                            The new facilities at Tynecastle Park will, of course, add to what Big
                            Hearts can deliver and it is a huge sign of commitment from the Football      Review of       The Trust is reliant on income from donations and activities,
                                                                                                                          the income from which was £151,990 (2016: £332,277) in the
                            Club that we will have our own designated space in the new stand
                            development. It is something we are all very excited about. We hope you       Financial       year ended 31 March 2017.
                                                                                                                          The decrease in income was due principally to major donations

 Update from
                            enjoy reading this update and let me finish by saying ‘thank you’
                            to everyone who helps us make a                                                Position       in the prior year.
                                                                                                                          Expenditure during the year amounted to:
 Billy Watson               difference: we are very grateful.
                                                                                                            2016-17       £180,354 (2016: £84,015).

02      2017 BIG HEARTS ANNUAL UPDATE                                                                                                                 Supporting Families in Need         03
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
At the heart of our community
                                                                             Through our Big
                                                                                                             Main partnerships in 2017
                                                                             Hearts Supporter
                                                                             Movement and                                  17 Hearts Fans helping facilitate
                                                                             our connections                 Football      Big Hearts' Football Memories
                                                                             with Heart of                   MeMories      sessions for people over 65 years old
                                                                             Midlothian,
                                                                             Big Hearts is in a
                                                                             unique position at
                                                                             the centre of our    6 Big Hearts Supporters completing over 300
                                                                             local community,     DIY jobs for elderly and disabled people
                                                                             engaging with
                                                                             families, football
                                                                             supporters and
                                                                             other charities                            3 Big Hearts Volunteers collectively
                                                                             to help make                               giving over 200 hours of their time to
                                                                             a positive
                                                                             difference.
                                                                                                                        help families settle in their new homes

                                                    2,700+ 63% of                                 2 Big Hearts Supporters volunteering once a
                                                                                                  week in the charity shop on Dalry road
                                                    hours                    Big Hearts
                                                    of Big Hearts            supporters
                                                    volunteering             expressed an                          16 Big Hearts Supporters donated their

     Big Hearts Supporters                          completed
                                                    to date
                                                                             interest in
                                                                             volunteering
                                                                                                                   time at our various events, including Big
                                                                                                                   Hearts' family days and Hearts' games
     Our Volunteering programme offers a
     variety of opportunities to our community
     of 1,700 registered Big Hearts Supporters,   charities. To date, over 150 Big Hearts         10 Big Hearts Befrienders offering mentoring
     allowing them to use their time and          Supporters are currently volunteering
                                                                                                  to vulnerable young people, through 200
     expertise through Big Hearts or partner      within our community.
                                                                                                  hours of volunteering

                    This year Big Hearts is delighted to have achieved the Investing                                       2 Big Hearts Volunteers offering
                    in Volunteer Awards, the UK quality standard for good practice
                    in volunteer management. This comes to recognise our
                                                                                                                           weekly companionship to elderly
                    strong commitment to volunteers and the high quality of our                                            individuals in their community
                    Volunteering Programme.

04       2017 BIG HEARTS ANNUAL UPDATE                                                                                               At the heart of our community   05
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
At the heart of our community                                                                                              Community events
                                                                                                  "When I saw the kids walking
                                                                                                    on the pitch, I felt so proud

               2nd Big
                                                                                                    and could not hold back my
                                                                                                   tears. Thank you Big Hearts
                                                                                                         for this fantastic day!"

               Hearts Day

                One year after launching Big Hearts Supporters, we celebrated our second Big Hearts
                Day during Hearts vs I.C.T at Tynecastle. In addition to various activities for the                                 This year, Big Hearts teamed up with Save the Children Scotland to take part in
                whole family, we were delighted to welcome even more Hearts fans as Big Hearts                                      the Edinburgh Marathon Festival. A group of 25 Big Hearts Supporters took on the
                Supporters. Young people from across our kinship care programme were also under                                     challenge and raised an outstanding £7,856 for the two charities, both official
                the spotlight with a drum performance on the pitch!                                                                 partners of Heart of Midlothian Football Club. A running group trained regularly at
                                                                                                                                    Tynecastle, and has now become a core team of supporters which will help develop
                                                                                                                                    further participation at fundraising events in 2018.

                                                           Free match
                              We saw an increasing
     Requests for donations

                              amount of requests
                              sent to Big Hearts or                                                                                 "I always wanted to do something
                              Heart of Midlothian by
                              other charities in the
                              community. The Big
                                                           tickets
                                                           Big Hearts, through the Club and the
                                                                                                                                           positive for the community.
                                                                                                                                           Fundraising with Big Hearts
                              Hearts team is in charge     generosity of Hearts season ticket                                          was the ideal opportunity, really
                              to process these requests
                              and allocate Hearts
                                                           holders, are delighted to offer free                                                          enjoyable too!"
                                                           Hearts match tickets to families
                              items such as signed         who otherwise would not be able to
                              strips or balls. Our work
                              to support fundraising
                                                           attend. So far in 2017, we estimated                                     "There's a really great
                                                           that over 700 free tickets to Hearts                                     atmosphere in the running group,
                              initiatives held in the      home games were provided by Big
                              local community came to      Hearts to those families, identified
                                                                                                                                    we are all Hearts fans, and I           Following the success of the Edinburgh Marathon Festival,
                              the delivery of £11,000      through our network of partners in                                       get to improve my fitness as a          we were thrilled to see families and supporters getting
                              worth of items, within the                                                                                                                    involved in the 2017 Edinburgh KILTWALK, enjoying a
                                                           the community.                                                           bonus!"                                 great day out in aid of Big Hearts.
                              first year only.

06                       2017 BIG HEARTS ANNUAL UPDATE                                                                                                                              At the heart of our community                       07
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
People with    B ig H e a r t s  d  o in g
                                                                           big t h in g s t o g e t h e r ’
                                                              a full week,
                                     B ox Ca res project over            s. This
               te nd ed our M  us ic
                                                   ditional support need
In 2017, w e ex
                               children w   ith ad
                                                             edback from th
                                                                             e                                                                                                                                                                                         Big Hearts Day
               ic tuition to 8                 a fantastic fe                                                                                                                                                                                 lebr  at ed the second
providing mus                       rece ived                                                                                                                                                                                 Big Hea  rts ce                          le, with various
                Music Box Ca   res
                                                                                                                                                                                                                                                s’  ga me at Tynecast                     ch
 new format of                                                                                                                                                                                                                durin g a  H eart                          y was a pre-mat
                es involved.                                                                                                                                                                                                                  al l. H ighlight of the da              kinship
 kids and famili                                                                                                                                                                                                              activities  for
                                                                                                                                                                                                                                                       15  youn g pe ople across ou r
                                                                                                                                                                                                                              performance fr
                                                                                                                                                                                                                                                 om                                    16,000
                                                                                                                                                                                                                                                      w ho played  the drums for the
                                                                                                                                                                                                                                                  e,
                                                                                                                                                                                                                               care programm
                                                                                                                                                                                                                                      s fans  in  at tendance!
                                                                                                                                                                                                                               Heart

                                                                                                                                                                                          rts
                                                                                                                                                                      year the Big Hea
                                                                                                                                                For the second                   burg h Vo lunteer
                                                                                     During the su                                                       at te nd  ed  the Edin
                                                                                                    mmer, Big Hea                               te am                                   tendees
                                                                                    young people                   rts enabled 1
                                                                                                                                 1 Syrian           ir, th e  larg es t in Scotland. At
                                                                                                     to enjoy Heart                             Fa                                        about
                                                                                    at Tynecastle                  s’ holiday cour                   jo ye d  ch at tin g with our staff
                                                                                                   . A generous do                 ses           en                                      our
                                                                                                                                                                        initiatives and
                                                                                    Kickback and
                                                                                                   a partnership
                                                                                                                    nation from Ja
                                                                                                                                   mbos          our community                    po rtun ities,
                                                                                   Big Hearts to                  with DPS Group                     ci tin g  vo lunt eering op
                                                                                                                                                 ex                                       nders
                                                                                                   ensure free pl
                                                                                                                 aces and prov
                                                                                                                                   allowed
                                                                                                                                                     cl ud in g  ou r Bi g Hearts Befrie
                                                                                   football kits fo                             ide full          in
                                                                                                    r the kids.
                                                                                                                                                  programme.

Big Hearts Care & Repair team of volunteers were awarded the
Inspiring Volunteer Award from the Lord Provost of the City of                                                                                                                                                                      The SPFL Tru
                                                                                                                                                                                                                                                  st “Trusted T
Edinburgh. This year, 6 Big Hearts Care & Repair volunteers are                                                                                                                                                                     Hearts at Ty
                                                                                                                                                                                                                                                necastle on
                                                                                                                                                                                                                                                                 rophy Tour”
                                                                                                                                                                                                                                                                               visited Big
providing practical and technical support to disabled and                                                                                                                                                                          inaugural to               th e first stop o
                                                                                                                                                                                                                                                ur, shining a                   f their
elderly people from across Edinburgh, with over 300 tasks                                                                                                                                                                          programmes
                                                                                                                                                                                                                                                 across Scott
                                                                                                                                                                                                                                                              light on the
                                                                                                                                                                                                                                                                            community
completed to date!                                                                                                                                                                                                                charity partn               ish football cl
                                                                                                                                                                                                                                                er of Heart o                 ubs. As offici
                                                                                                                                                                                                                                  was delighte                f Midlothian                    al
                                                                                                                                                                                                                                                d to share th               , B ig Hearts
                                                                                                                                                                                                                                  power of foo                e ir achievemen
                                                                                                                                                                                                                                               tball to bette                    ts using the
                                                                                                                                                                                                                                                              r support fam
                                                                                                                                                                                                                                                                              ilies in need
                                                                                                                                                                                                                                                                                            .

                                                                                           As a new way                                         Big Hearts took part in the
                                                                                                            to raise funds,                     2017 Edinburgh KILTWALK,
                                                                                           launched a ne                     Big Hearts
                                                                                                            w partnership
                                                                                                                            w                   with 26 children and adults
                                                                                           Solicitors, join                   ith McClure
                                                                                                           ing their succ                       collectively completing 150
                                                                                          for Charity’. Th                essful ‘Free W
                                                                                                            e initiative he              ills   miles to raise Big Hearts‘ profile
                                                                                          plan for their                   lps supporters
                                                                                                          future with th                        at this popular event! This
                                                                                          support Big H                   e opportunity         year, the KILTWALK boosted
                                                                 ottish                                   earts’ work in                 to                                                           Big Hearts ‘F
                                    shortlisted at the 2017 Sc                                                            the communit          donations, helping us make                                         ootball Mem
                    pporters was                                   ns                                                                   y!                                                                                       ories’ Group
       Big Hearts Su                              , this unique fa                                                                                                                                    Hampden Pa                              had a fantast
                       ! Since launching in 2016        s to supp ort even                                                                      a bigger difference in our                           enjoyed a St
                                                                                                                                                                                                                   rk where we
                                                                                                                                                                                                                                 visited the S              ic day out at
       Charity Awards tive has allowed Big Heart               ks to over                                                                       community.                                                        adium Tour.
                                                                                                                                                                                                                                We welcome
                                                                                                                                                                                                                                              cottish Footb
                                                                                                                                                                                                                                                             all Museum a
       engagement
                     initia
                                  ss Edin bu rgh and all than                                                                                                                                        family memb
                                                                                                                                                                                                                   ers, carers a             d 40 particip
                                                                                                                                                                                                                                                          ants along w
                                                                                                                                                                                                                                                                           nd
                         need acro                                                                                                                                                                                              nd voluntee
        more people in                                                                                                                                                                                                                                                  ith
08                                       orters!
                                                                                                                                                                                                                                                                                            09
                                                                                                                                                                                                                                            rs who all ha
            0 am azin g  Big Hearts Supp                                                                                                                                                                                                                  d a great day
                                                                                                                                                                                                                                                                        .
        1,70
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
HELPING THOSE IN NEED                                        Kinship Care programme
                                                  This year, Big Hearts increased
                                                                                      Big Hearts' Kinship Care programme,
                                                  the number of people supported
                                                                                      delivered with our partner Mentor
                                                  across our existing programmes
                                                                                      Scotland, strengthened in 2017.
                                                  and developed new initiatives to
                                                                                      We increased the range of support
                                                  improve the lives of the families
                                                                                      in place since 2015 and developed
                                                  we support.
                                                                                      two new major projects: Big Hearts
                                                                                      Befrienders and the Emergency
                                                                                      Essentials Fund, providing additional
                                                                                      help to the most vulnerable kinship
                                                                                      young people and families.

     Promoting THE wellbeing                                                           120+                  50+              65+         40+
     of OLDER PEOPLE                                                                   after                 places at        guests at   emergency
     Our Football Memories project continues
     to bring together older people facing                                             school                holiday          our first   essentials
     isolation or living with dementia. In                                             club                  football         family      grants
     2017, we moved our monthly sessions                                               sessions              courses          barbecue    delivered
     to the popular Hearts Museum at
     Tynecastle Park, providing a fantastic
     setting to recall fond memories from                                             We've created the
     the past.                                                                        Emergency Essentials
                                                                                      Fund for kinship care
                                                                                      families who face challenging
                                                                                      circumstances. This year,
                                                                                      £20,000 of grants were
                                                                                      delivered by our partner Buttle
     "In the football                                                                 UK, helping families replace
     memories group,                                                                  essential households items such
     the volunteers have         A team of                                            as beds or cookers.
     the same amount of          17 fantastic         An average of
     enjoyment, and laughs       volunteers           40 participants                    In October, Big Hearts welcomed
     as those taking part"                                                               over 300 guests at our 3rd
                                                                                         Kinship Family Day, once again
                                                                                         the largest gathering of kinship
                                                                                         care in Scotland.
     Big Hearts is looking into helping further elderly people
     through new initiatives. We recently hosted a series of focus groups to
     identify needs in the community, with the aim to establish new areas of
     support in the next months.

10     2017 BIG HEARTS ANNUAL UPDATE                                                                                                 HELPING THOSE IN NEED   1111
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
HELPING THOSE IN NEED                                                  Bringing cultures
                                                                                                      together
                                                                                                      In 2017, Big Hearts established a
                                                                                                      brand new area of focus, designed to
        Big Hearts Befrienders                                                                        provide meaningful support to those
                                                                                                      most vulnerable. We rolled out our
        We launched Big Hearts Befrienders                                                            first initiative, the T.E.A.M project,
        to offer informal support to young                                                            to support local young people from
        people identified as vulnerable. The                                                          multi-cultural backgrounds or families
        project, run in partnership with the                                                          recently arrived in Edinburgh. Big
        Broomhouse Centre, involves Big                                                               Hearts launched a major partnership        T.E.A.M for Together
        Hearts Volunteers who are trained to                                                          with the charity Multi-Cultural Family     Equality Achieves More,
        become trusted mentors. So far, Big                                                           Base, who bring their expertise            aims to encourage social engagement
        Hearts Befrienders benefit mainly                                                             in reaching out to various local           of local young people aged 10 to 13
        children across our Kinship Care                                                              communities and in addressing social       years old. Sport and craft activities
        programme.                                                                                    isolation and cultural challenges.         are held on Thursday afternoons at
                                                                                                                                                 Tynecastle Park, with a free meal once

           10 trained
                                                                                                                                                 a month enjoyed by the whole family.

                                                                                                                                                15
                                                                                                                                                         young people
           Befrienders                      "A very rewarding                                                                                            involved to date in Big Hearts’
           volunteers to date               volunteering experience!"                                                                                    T.E.A.M project

                                                                                                                                                 "It’s a lovely group of kids.
                                                      Largest summer                                                                                  They learned to get to
                                                                                                                                                  know each other and are
                                                      to date                                                                                    now all playing together."
                                                      This year was our busiest summer
                                                      helping vulnerable families, with over
                                                      110 families involved across our
                                                      programmes. Between July and August,
                                                      we offered 39 days of free activities
                                                      for young people and adults coming                                                       Multi-Cultural Family Base, Big Hearts’
                                                      from a vast range of backgrounds.                                                        lead partner for the T.E.A.M project
                                                                                                                                               is working closely with local primary
                                                                                                                                               schools across Edinburgh to identify
                                                                                                                                               children that could benefit from
     Football coaching    Music Tuition     Multi-cultural Day   Various holiday   Football
                                                                                                                                               attending the group.
     courses for          for 8 children    at Tynecastle        activities for    Memories trip to
     20 kids, including   with additional   with over            30 Kinship Care   Hampden with 40
     Syrian refugees      support needs     60 attendees         Families          participants

12        2017 BIG HEARTS ANNUAL UPDATE                                                                                                                     Helping those in need          13
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
CONTINUING TO GROW...
                                                                           OUR STRATEGIC DIRECTION
                                                                        MAIN FOCUS:
                                                                  RedUCINg SOCIAl ISOlAtION
     Our aim for 2018                                                        Which WiLL MEAN WORKiNG TO:
     and beyond is to
     help even more                                  Engage in Men's                    Help kinship                    Support families
     families in need.                               health initiatives                 care families                   who are living
     We’ll continue to grow our existing             including those                    from accross                    in poverty
     programmes, while introducing                   with a focus on                    Edinburgh
     brand new areas of focus for Big
     Hearts and we’ll always look at
                                                     mental health
     new innovative ways of working.

     Since the end of the financial year                        Build a community                       Support older
     we've worked to create a model
                                                                where all cultures                      people, providing
     with which we can objectively
     identify need. We have analysed                            and backgrounds                         engaging
     publicly available data, engaged                           thrive together                         opportunities
     directly with existing service users
     and consulted with both local
     and national stakeholders and
     partners. This has allowed us to
     identify the key areas that we will
     focus on during the period 2018-               In a new base at Tynecastle Park
     2021.

     Big Hearts Supporters will
     continue to play a significant
     part in all that we do. This unique
     level of support, which continues
     to deliver fantastic results for
     Big Hearts and all the charities
     we work closely with, is now a
     fundamental part of our work.
                                                    The development of the brand new facilities      Our plans are likely to include a drop in area
     Big Hearts will reveal more detail             at Tynecastle Park will for the first time see   for Big Hearts Supporters and the creation
     on our plans in early 2018.                    Big Hearts have a permanent base. This           of community hub which we hope will be
                                                    base will add to what we can deliver and we      something for all those who live in and around
                                                    envisage a space for which all our Supporters    Tynecastle.
                                                    can call their own.

14     2017 BIG HEARTS ANNUAL UPDATE                                                                          Supporting Families in Need             15
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
supporting families in need
    Big Hearts Community Trust would like to thank everyone who
     helped us make 2017 a record breaking year, with even more
  initiatives involving Big Hearts Supporters, new partnerships with
  local organisations, charities and businesses, as well as a growing
community of volunteers, all helping us make a positive difference for
 the most vulnerable. Thank you for your support. We look forward to
                 achieving even more with you in 2018!

                   BIGHEARTS.ORG.UK
ANNUAL UPDATE NOVEMBER 2017 - BIG HEARTS COMMUNITY TRUST - EFDN
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