Annual Rates Information - City of Mandurah - mandurah.wa.gov.au

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Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
City of Mandurah

Annual Rates Information
                         2018/19

    mandurah.wa.gov.au
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
CONTENTS

    Fast facts for the city                     4

    How our revenue is generated                5

    How your rates are spent                    6

    Budget at a glance and key budget focuses   8

    City budget and objects and reasons         12

    City facilities and services                13

    How to read your rates notice               17

    How to pay and instalment options           18

    Receive your rates electronically           20

    Waste and verge collection                  22

    Cat and dog registrations                   26

    Prepare your property for fire              27

    Pensioners and seniors card holders         30

    Frequently asked questions                  31

    Events calendar                             32

       NEAR ME TOOL
       Find out about your
       bin days, local
       Councillors and
       facilities near you
       with our Near Me
       Tool located on our
       website homepage.
2
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
MESSAGE FROM THE MAYOR
This year’s budget is focused on laying solid foundations
for our future, while delivering the services, programs
and infrastructure that are important to our community.
The real winner of this year’s budget is our city centre.
As we begin to shape our new story as a city of vibrancy
and aspiration, we recognise the importance of ensuring
a positive experience in our city centre for locals and
visitors alike.
We’ve allocated significant resources in this year’s
budget towards working with the community and local
businesses to begin an activation of our city centre
that will form the start of a ten year vision for complete
revitalisation.
As a community, we want our city centre to be a place
we can be proud of and somewhere visitors can enjoy.
We’ve also budgeted new funds dedicated to
reconnecting our neighbourhoods and to reinvigorating
the community.
This budget lays the foundations for our aspirational
vision for Mandurah, and I’m really proud of the fact
that by achieving efficiencies across the board and
reallocating our resources, we have been able to
produce a budget that not only lays these important
foundations but does so with minimal burden to our
rate payers.
To this end, we’ve also established Mandurah’s first
budget review committee which seeks to find ongoing
cost efficiencies and minimise wasted spending.
There is so much potential for our city.
We’re on the cusp of something really
exciting and I’d like to take a moment
to acknowledge the contribution you
make, not only through your rates
but through your active citizenship,
in ensuring we’re growing a stronger
community and ensuring that
Mandurah’s best days are ahead of us.
                                               Rhys Williams
                                                      Mayor
                                                             3
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
FAST FACTS FOR THE CITY

173.5 sq km                 84,040                   120,000

     TOTAL AREA        POPULATION 2017          POPULATION AT
                                                    2036

     18,731                 35,000                   34,092

    CHILDREN 0-17         FAMILIES 2017       HOUSEHOLDS 2016
     YEARS 2017

JOIN THE CONVERSATION
                   Like us on Facebook or visit
                  haveyoursaymandurah.com.au

                   We want to hear from you
                   Have your say on your community

                   Find out what’s on
                   Events, workshops, community happenings

                   Get important updates

                   Current news and announcements

                   Celebrate our community

                         /CityofMandurah
4
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
HOW OUR REVENUE IS GENERATED

                                 $77.8M
                                 RATES

           $26.4M FEES & CHARGES

    $7.9M NON-OPERATING GRANTS,
    SUBSIDIES & CONTRIBUTIONS

   $3.9M OPERATING GRANTS, SUBSIDIES &
   CONTRIBUTIONS

  $2.2M INTEREST EARNINGS

  $0.27M OTHER REVENUE

  TOTAL BUDGETED REVENUE

 $118.3 MILLION

                                         5
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
HOW YOUR RATES ARE SPENT

     A breakdown of how the rates you pay are
     distributed in your community.

                                                                  $7.1M
         $2M                                                 Economic Services
                                                          Building compliance, economic
    General Purpose                                            development, tourism
       funding
     rates administration

                             $6.5M
                            Governance
                            Administration and
                             operating costs

                                                            $4.5M
                                                     Education & Welfare
                                                      Seniors services, accessibility,
                                                     youth, community development

                                             $3.3M
                                            Environment
                                      Climate change, environmental
                                         services, energy efficiency

                                                            $20.1M
                                                               Transport
                                                        Roads, carparks, footpaths,
                                                      bridges, drainage maintenance

6
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
$10M
     Other Property
       & Services
Public works administration and
operations, administration costs

                         $2M
                          Health
              Environmental health monitoring,
                   mosquito management

                                          $36M
                                    Recreation & Culture
                                     Recreation centres, sports
                                    grounds, recreation services
                                                                         $16.8M
                                                                      Parks & Reserves
                                                                   Bushland and parks maintenance,
                                                                      playgrounds, open spaces

        $3.4M
      Law Order &
      Public Safety
Rangers services, fire prevention
   and emergency services                                    $14.7M
                                                        Community Amenities
                                                        Waste Management, Planning
                                                         and regional development

                                                                                               7
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
THE CITY’S 2018-19 BUDGET
AT A GLANCE

    Operating revenues $110.3 million      $million
    Rates                                    77.8
    Fees and charges                         26.4
    Grants and contributions                    3.8
    Other                                       2.3
    Operating expenditure $126.6 million   $million
    Employee costs                           43.5
    Materials and contracts                  45.9
    Utility charges                            3.4
    Interest expenses                          1.3
    Other                                      1.2
    Operating expenditure
    before depreciation                       95.3
    Depreciation on non-current assets        31.3
    Key Elements:
     Peel Bright Minds                       0.03
     Winter Wonderland                       0.14
     Internal Audit Function                0.125
     Water Tower Murals                        0.1
     Community Development Model               0.1
     Support of Mandurah Wildlife Rescue     0.03
     Peron Naturalist Partnership            0.04
     City Centre Activation Project            0.4
     Coastal Hazard Risk Management
     Adaptation Plan                          0.15
    Borrowings                             $million
    Principal outstanding at 1 July 2018     33.5
    2018-19 Borrowings                         4.9
    Cash reserves                          $million
    Reserves at 1 July 2018                  32.0
    less: transfers from reserves
    for capital and operating purposes        (8.8)
    add: transfer to reserves
    for future projects                        4.1
    Reserves at 30 June 2019                  27.2

8
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
THE CITY’S 2018-19 BUDGET
                       AT A GLANCE

Capital expenditure $29.4 million               $million
           Community Facilities
           Seniors Community Centre building       0.34
           Bush Fire Brigade appliance shed        0.38

           Roads
           Gibson Street                            0.8
           Aldgate Street                          0.37
           Casuarina Drive                         0.53
           Pinjarra Road                           0.97
           Dower Street                             0.8

           Recreation
           Mandurah Foreshore Boardwalk             0.5
           Dudley Park Bowling Club reroofing       0.2
           Falcon Reserve Skate Park               0.42
           Lakelands District Open Space            5.8
           Mandjar Square redevelopment            1.07
           Novara Foreshore redevelopment          0.42
           Falcon Bay Foreshore redevelopment      0.42

           Waterways
           Shark mitigation project                  0.6
           Falcon Bay Seawall Stage 2                0.5

Minimum Rates
The City also imposes a minimum payment to recognise
that properties must contribute a minimum amount for
the provision of services and infrastructure which benefit
all the community.

The minimum rates for 2018-19    are set at:
Residential improved:             $1,081.00
Business improved: 		             $1,081.00
Business vacant: 		               $1,081.00
Urban Development:                $1,081.00
Residential vacant: 		              $895.00

                                                           9
Annual Rates Information - City of Mandurah - mandurah.wa.gov.au
KEY BUDGET FOCUSES

         CITY CENTRE ACTIVATION
         A key focus area is the reactivation
         of our city centre. We’ve allocated
         an unprecedented level of investment
         to events and programs to help
         make our city a place for locals and
         visitors to enjoy. We will be working
         closely with the community and
         local businesses to help shape our
         foreshores and public spaces.
         We want to ensure that this is a place
         we’re all proud to call home.

         JOB CREATION AND
         ECONOMIC GROWTH
         We’re working hard to diversify our
         local economy. We’re supporting new
         initiatives in tourism, water science,
         entrepreneurship and innovation.
         We will continue to support important
         initiatives such as Make Place and the
         entrepreneur programs.

         STRONGER
         NEIGHBOURHOODS
         This year we’re piloting a new
         program that will ensure our
         communities are safe, connected and
         enjoyable places to live.
         We will continue to support residents
         associations and encourage local
         champions to drive community
         building initiatives.

10
TOURISM AND EVENTS
Following our recent Top Tourism Town
award and dual gold tourism awards
for Mandurah Crab Fest, we will
continue working to increase visitation
to the region. Community events and
activations in the city centre will be
at the heart of this strategy. We want
Mandurah to be a place of aspiration
and opportunity.

MANDJAR SQUARE
As the cultural heart of Mandurah, this
year we seek to finish the great work
that went into redeveloping this space
during 2017/18.

LAKELANDS OPEN SPACE
Lakelands in one of our fastest
growing suburbs and this project
will provide important infrastructure
for our northern suburbs. The project
will provide a great resource for the
community.

                                        11
OBJECTS AND REASONS FOR
DIFFERENTIAL RATES 2018/19

Increase in rates for 2018/19
The City proposes to impose differential general rates
to all gross rental values in its district according to one
or a combination of:
1. The purpose for which land is zoned
2. Whether or not the land is vacant land

Rates by category
The following rate categories have been assigned to
properties.
Improved Land
Residential improved – rate in the dollar $ 0.0825
This rate is regarded as the base rate as it represents the most
number of properties in the City. This rate aims to ensure that
the proportion of rates raised from this category is between
70% and 75% of total rates.
Business improved – rate in the dollar $ 0.0879
This rate is set at a higher level to recognise that certain
expenditures in the budget are specifically directed towards
the economic development of the City. Examples of this are:
The Economic Development function which is largely directed
towards the encouragement of business to locate in the City
and to support business organisations.
The promotion of tourism.
Vacant Land
Business vacant – rate in the dollar $ 0.1438
This rate is set at a higher level as the City wishes to promote
the development of all properties to their full potential. This
will act to stimulate economic growth and development in the
community.
Urban development – rate in the dollar $ 0.1039
This rate relates to land held for future development. As with
other vacant land rates, this rate is set at a higher level as the
City wishes to promote the development of all properties to
their full potential.
Residential vacant – rate in the dollar $ 0.1438
This rate is set at a higher level as the City wishes to promote
the development of all properties to their full potential. This
will act to stimulate economic growth and development in the
community.
CITY FACILITIES & SERVICES

           Youth Development

We run a number of programs and activities across
the city. These programs are designed specifically for
young people aged 11 - 25 years.
Billy Dower Youth Centre
41 Dower Street, Mandurah

           Libraries

Each of our three libraries offers lifelong learning
resources and events for all ages.
Mandurah Library
331 Pinjarra Road, Mandurah
Falcon eLibrary and Community Centre
Cnr Flavia Street and Cobblers Road, Falcon
Lakelands Library and Community Centre
49 Banksiadale Gate, Lakelands

           Contemporary Art Spaces Mandurah

We provide arts experiences to the community and
promote an accessible and diverse range of cultural
engagement opportunities.
63 Ormsby Terrace, Mandurah

           Manduah Recreation Centres

Catering for all members of our community with our
state of the art facilities to help keep you and your family
fit and healthy.
Mandurah Aquatic and Recreation Centre
303 Pinjarra Road, Mandurah
Halls Head Recreation Centre
42 Honeysuckle Ramble, Halls Head

 FREE PASS for gym, group fitness or swim entry, go to
           mandurah.wa.gov.au/freepass
CITY FACILITIES & SERVICES

Mandurah Seniors and
Community Centre

  The centre offers a variety of activities, programs and
  special events for people aged 55 and over, to keep
  you active and engaged with others.
  41 Ormsby Terrace, Mandurah

Mandurah Community Museum

  Featuring photographs, objects and information about
  our journey from our Aboriginal history through to the
  regional city we call home today!
  3 Pinjarra Road, Mandurah

Halls and sporting grounds

 We have great community facilities, active reserves,
 outdoor courts and fields for hire helping to build an
 active and connected community.

Parks and reserves

 The City has a diverse range of beautiful parks, stunning
 foreshore areas and natural reserves to explore. You can
 also hire spaces in various parks, foreshores or reserves.

Community development

 The City offers a number of vital services, facilities,
 events, programs, grants and scholarships to help boost
 our community.

14
CITY FACILITIES & SERVICES

            Building and planning

Whether you are renovating, building, adding a pool,
starting a business or would like to comment on a
proposed development, the City is here to assist you.

            Health services

We aim to protect the health of the community through
mosquito management, noise monitoring, food safety,
wastewater management, asbestos handling, derelict
properties and more.

            Community safety

We work with the State and Federal governments, local
police, businesses, community groups and residents, to
build a more connected, safe and vibrant community.

            Economic development

Revitalised community spaces, long-term job creation,
tourism and community empowerment are key for our
future. The City supports this from big picture planning to
‘grass roots’ activation.

                                                              15
CITY KIDS

     Keep your kids active and entertained with
              our City Kids program.

We have heaps of free and low cost programs on offer
during school terms and holidays.
Find out more at mandurah.wa.gov.au/KidsActivities

AGES

0-4
AGES

5-11
AGES

12-17
16
HOW TO READ YOUR RATES NOTICE

            See inside back cover for FAQ
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Assessment
                                                                                                                                                                                                                                                                                                                              ABN: 43 188 356 365
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         number
                                                                                                                                                                                FIRST & FINAL NOTICE                                                                                                                       3 Peel Street, Mandurah
                                                                                                                                                                                FOR THE YEAR ENDING 30 JUNE 2019                                                                                                   PO Box 210, Mandurah WA 6210
                                                                                                                                                                                                                                                                                              Telephone: (08) 9550 3777 • Facsimile: (08) 9550 3888
                                                                                                                                                                                RATE NOTICE/ TAX INVOICE                                                                                                                mandurah.wa.gov.au/rates

 Property
                                                                                                                                                                                                                                                                                                                     council@mandurah.wa.gov.au
                                                                                                                                                                                                                                                                                                    Office Hours 8:15am - 4:30pm, Monday - Friday

                                                                                                                                                                                                                                                                         Issue Date:

 address
                            SHOULD THE                                                                                                                                                                                                                                                                                                                                                    ASSESSMENT NO:
                            NAME OR                                                                                                                                                                                                                                      Valuation:
                            ADDRESS
                            SHOWN BE                                                                                                                                                                                                                                     Rate in $:
                                                                                                                                                                                                                                                                                                                                                                                                                XXXX
                            INCORRECT
                            PLEASE ADVISE                                                                                                                                                                                                                                Minimum Rate:
                            THE CITY
                                                                                                                                                                                                                                                                         Rate Category:                                                                                                                 DUE DATE:
                            ACCORDINGLY
                                                                                                                                                                                                                                                                         Penalty Rate:
                                                                                                                                                                                                                                                                                                                                                                                           XX XX XXXX
                            To apply for a Rate and ESL Rebate phone 1300 659 951                                                                                                                                                                                        ESL Valuation:
                                                                                                                                                                                                                                                                         ESL Rate in $:                                                                                                 Should you have any questions
                                                           PROPERTY ADDRESS                                                                                                                               Rate payer information, refer to                                                                                                                                              or queries specifically regarding
                                                                                                                                                                                                          title of ownership.                                            Prop Use & Cat:                                                                                                your valuation, please go to
                                                                                                                                                                                                                                                                                                                                                                                        landgate.wa.gov.au or phone
                                                                                                                                                                                                                                                                         Ward:

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Rates due
                                                                                                                                                                                                                                                                                                                                                                                        (08) 9273 7373 and quote your
                                                                                                                                                                                                                                                                         VE Number:                                                                                                     VE number shown to the left.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            date
                                                RATES AND CHARGES DUE

    Rating
   charges                                                                                                                                                                                                                                                                                                                                                                                                       $XXX.XX
                                                                                                                                                                                                                                                                                                                                                                                                                  $XX.XX

  including
                                                                                                                                                                                                                                                                                                                                                                                                                 $XXX.XX

 pensioner/
     senior                                                                                                                                                                                                                                                                                                                                                                                                      $XXX.XX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Rates
                                                                                                                                                                                                                                                                                                        TOTAL DUE

    rebate,
                                                                                   Please note that payment arrangements must be renewed each year.

                                                                                   PAYMENT OPTIONS                                                                                                                                                                                                DUE DATES                                                                                                     AMOUNTS
                                                                                                                                                                                                                                                                                                                                                                                                                 $XXX.XX
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Payable
if applicable                                                                                                                                                                                                                                                                                                                                                                                                     $XX.XX
                                                                                                                                                                                                                                                                                                                                                                                                                 $XXX.XX

                                                                                   Failure to pay this assessment by the due date may result in recovery action and levy of a $120 recovery fee, plus interest of 7.00% which will accrue daily.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Payment
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        information
                                                           WAYS TO PAY YOUR ACCOUNT                                                                                                                                                 ONLINE

Instalment                                   Problem paying? Consider paying your
                                             rates and charges by Rates Smoothing.
                                             Arrangements can be made to catch up on
                                             outstanding balances. Contact the rates
                                                                                                                                                                                                                            Pay by credit card at mandurah.wa.gov.au/rates
                                                                                                                                                                                                                            or postbillpay.com.au
                                                                                                                                                                                                                                                                                                                   Biller Code:
                                                                                                                                                                                                                                                                                                                   Ref:

 payment
                                                                                                                                                                                                                                     MAIL                                                            Bpay® this payment via Internet or phone banking.
                                             team on (08) 9550 3777 to apply for this
                                                                                                                                                                                                                            Detach slip and make cheque payable to:                                  Bpay View® - view and pay this bill using internet banking.
                                             arrangement.
                                                                                                                                                                                                                            CITY OF MANDURAH, PO Box 210, Mandurah WA 6210                           Bpay View Registration No:
                                                                                                                                                                                                                                                                                                     * Daily BPAY limit $10,000

  options
                                                                   To qualify for instalments the EXACT AMOUNT                                                                                                                      TELEPHONE
                                                                   shown on your notice must be received in one                                                                                                             Phone 13 18 16, POSTbillpay 24 hours a day
                                                                   payment by 24 August 2018.
                                                                                                                                                                                                                                     IN PERSON
                                                                                                             Billpay Code:                                                                                                  Pay at any Post Office with cash, cheque, debit card,
                                                                                                             Ref No:                                                                                                        MasterCard or Visa or at Council, 3 Peel St, Mandurah and                                   SEE OVER FOR IMPORTANT INFORMATION.
                                                                                                                                                                                                                            Falcon eLibrary & Community Centre, Cnr Flavia St, Falcon   Please see over/attached for additional information and default consequences

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Waste
                GENERAL WASTE VOUCHER

                                                                                                             GENERAL WASTE VOUCHER

                                                                                                                                                                                                                      2018/19 WASTE VOUCHERS

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Vouchers
                                        Voucher to be detached by gate attendant

                                                                                                                                     Voucher to be detached by gate attendant

                                                                                                                                                                                                                                                                                                                       GREEN WASTE VOUCHER

                                                                                                                                                                                                                                                                                                                                                                                                                 GREEN WASTE VOUCHER
                                                                                                                                                                                                                                                                                                                                             Voucher to be detached by gate attendant

                                                                                                                                                                                                                                                                                                                                                                                                                                       Voucher to be detached by gate attendant

                                                                                                                                                                                                            The City of Mandurah provides each eligible premises with 2 green waste and 2 general waste
                                                                                                                                                                                                            vouchers for 2018/19.
                                                                                                                                                                                                            Each voucher entitles the holder to dispose of up to one cubic metre of green waste or general
                                                                                                                                                                                                            waste, from their own premises, free of charge at the Mandurah Waste Management Centre
                                                                                                                                                                                                            for cars, utilities or trailers.                                                                                                                                                                                                                                                             (keep them
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           in a safe
                                                                                                                                                                                                            Vouchers are not accepted for the disposal of waste from large trucks and
                                                                                                                                                                                                            removalist vans. The standard gate fees will apply in these instances.
                                                                                       Voucher valid until

                                                                                                                                                                                Voucher valid until

                                                                                                                                                                                                                                                                                                                                                                                          Voucher valid until

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Voucher valid until
                                                                                        31 August 2019

                                                                                                                                                                                 31 August 2019

                                                                                                                                                                                                                                                                                                                                                                                           31 August 2019

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   31 August 2019

                                                                                                                                                                                                            Each voucher is individually bar coded and contains specific information about your property.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            place)
                                                                                                                                                                                                            A valid voucher must be produced to the gate attendant at the time of disposal in order to
                                                                                                                                                                                                            obtain free entry. Vouchers are not transferable or redeemable for cash.
                                                                                                             

                                                                                                                                                                                                      

                                                                                                                                                                                                                                                                                                                  

                                                                                                                                                                                                                                                                                                                                                                                                                

                                                                                                                                                                                                            The vouchers are valid for the 2018/19 period only and expire on 31 August 2019.

               For more information see
             the back of your rates notice

   Emergency Services Levy (ESL)
   The Emergency Services Levy (ESL) charge which appears
   on your rates notice represents an important contribution
   to assist our full-time and volunteer Fire Services and State
   Emergency Services. The ESL is not a Council charge but
   is collected by Local Governments on behalf of the State
   Government. If you have any enquiries relating to the levy,
   please contact the Fire and Emergency Services Authority on
   1300 136 099 or visit their website at dfes.wa.gov.au.
HOW TO PAY
       There are many ways to make paying
       your rates easier
       BPAY
       Pay your rates by BPAY via internet or phone
       banking. Refer to your rates notice for your BPAY
       reference number.
       Internet
       You can pay your rates online at mandurah.wa.gov.
       au/rates
       Australia Post
       Payment is accepted at all Australia Post offices in the
       state. Payment must be made by the due date and
       the notice presented intact at time of payment.
       Telephone | Australia Post Bill Pay
       Payment can be made by credit card by phoning
       13 18 16, 24 hours a day, every day.
       Mail
       Cheques or money orders should be made payable
       to City Of Mandurah and posted to City of
       Mandurah, PO Box 210, Mandurah WA 6210.
       When paying by mail please ensure you detach the
       ‘ways to pay your account’ slip and include it in the
       envelope.
       Pay in person
       Payments can be made by credit card, cheque or
       cash. The rates notice should be presented intact
       when making a payment.
       Monday - Friday (excluding Public Holidays)
       City of Mandurah Administration Building
       8:15am-4:30pm
       Falcon eLibrary and Community Centre 9am-5pm

  i    Payment Arrangement
       If you are having trouble paying your rates in full
       or in instalments you can apply for a payment
       arrangement. The outstanding balance is then paid
       on a weekly, fortnightly or monthly basis. Payments
       must cover the amount of the rates as well as
       applicable interest and administration fees.

For full details visit mandurah.wa.gov.au/rates
HOW TO PAY: INSTALMENT OPTIONS
You have the option of paying your rates in a number of
instalment options.
OPTION 1: Pay your rates in full
OPTION 2: Two instalments | Pay your rates in two
instalments, four months apart.
OPTION 3: Four instalments | Pay your rates in four
instalments, two months apart.
To find out payment due dates see website.

       Important Note: To ensure you are correctly
       identified as paying by instalment option 2 or 3
       please pay the exact amount shown on the rates
       notice in one payment by the due date. If the
       instalment amount exceeds the daily limit please
       phone the Rates Team on 9550 3745.

Rates Smoothing (formerly equal instalments)
The City of Mandurah offers an alternative way to pay your
rates. Rates Smoothing is paid by direct debit on a weekly,
fortnightly or monthly basis. This is a pre-paid method that
commences in April. There are no additional fees incurred
when paying by Rates Smoothing.
To find out more visit mandurah.wa.gov.au/rates

                  eRates available
   We know everyone likes to receive information
       (including their bills) in different ways

          POST          EMAIL         BPAY VIEW
   For more information visit mandurah.wa.gov.au/rates
 and find out how to receive your rates notice electronically

                                                           19
RECEIVE YOUR RATES ELECTRONICALLY

 Register for eRates
 You now have the option of receiving your property rates
 via email, rather than by post.
 Registering is easy:
 1. Visit erateswa.com/mandurah
 2. Enter your details, including your assessment number,
    which can be found on your rates notice

 3. Submit the form

 Register for BPAY View®
 Say goodbye to paper bills! Register for BPAY View® and
 receive, pay and store your rate notices in your online
 banking.
 Sign up today in three simple steps...
 1. Log into your online banking account
 2. Look for the BPAY View® or View Bills section
 3. Register to receive your City of Mandurah rate notice
    by entering:
     •   the Biller Code;
     •   your BPAY reference number as shown in the
         payments option area of your rate notice; and
     •   your name exactly as it appears in the first
         line from the address block on your rate notice

20
Sign up now to
    receive your rates
      electronically

Sign up now!
•   It’s easy and convenient
•   It’s environmentally friendly
•   Never miss your rates notice with our free SMS
    notification
•   Rates are delivered straight to your inbox or bank
    account – great if you’re on the move
For more information visit mandurah.wa.gov.au
                                                         21
WASTE COLLECTION

Did you know last year we collected:

                     1,816,885
                     Household refuse bins

                      814,650
                      Household recycling bins

Understanding the refuse rate
Each residential premises is charged the standard refuse
rate which entitles them to the following suite of waste
management services:
• Weekly 240L kerbside refuse collection service
 • Fortnightly 240L kerbside co-mingled recycling collection
   service
 • Two green waste verge collections per year
 • One junk and metals verge collection per year
 • Four vouchers providing free access to the Waste
   Management Centre – two green waste and two
   general waste
        GENERAL WASTE VOUCHER

                                                                                                 GENERAL WASTE VOUCHER

                                                                                                                                                                                                       2018/19 WASTE VOUCHERS
                                Voucher to be detached by gate attendant

                                                                                                                         Voucher to be detached by gate attendant

                                                                                                                                                                                                                                                                                               GREEN WASTE VOUCHER

                                                                                                                                                                                                                                                                                                                                                                                      GREEN WASTE VOUCHER
                                                                                                                                                                                                                                                                                                                     Voucher to be detached by gate attendant

                                                                                                                                                                                                                                                                                                                                                                                                            Voucher to be detached by gate attendant

                                                                                                                                                                                              The City of Mandurah provides each eligible premises with 2 green waste and 2 general waste
                                                                                                                                                                                              vouchers for 2018/19.
                                                                                                                                                                                              Each voucher entitles the holder to dispose of up to one cubic metre of green waste or general
                                                                                                                                                                                              waste, from their own premises, free of charge at the Mandurah Waste Management Centre
                                                                                                                                                                                              for cars, utilities or trailers.

                                                                                                                                                                                              Vouchers are not accepted for the disposal of waste from large trucks and
                                                                                                                                                                                              removalist vans. The standard gate fees will apply in these instances.
                                                                           Voucher valid until

                                                                                                                                                                    Voucher valid until

                                                                                                                                                                                                                                                                                                                                                                Voucher valid until

                                                                                                                                                                                                                                                                                                                                                                                                                                                       Voucher valid until
                                                                            31 August 2019

                                                                                                                                                                     31 August 2019

                                                                                                                                                                                                                                                                                                                                                                 31 August 2019

                                                                                                                                                                                                                                                                                                                                                                                                                                                        31 August 2019

                                                                                                                                                                                              Each voucher is individually bar coded and contains specific information about your property.
                                                                                                                                                                                              A valid voucher must be produced to the gate attendant at the time of disposal in order to
                                                                                                                                                                                              obtain free entry. Vouchers are not transferable or redeemable for cash.
                                                                                                 

                                                                                                                                                                                          

                                                                                                                                                                                                                                                                                               

                                                                                                                                                                                                                                                                                                                                                                                      

                                                                                                                                                                                              The vouchers are valid for the 2018/19 period only and expire on 31 August 2019.

  Vouchers included at the bottom of the Rates Notice are
    valid from 1 September 2018 to 31 August 2019.

                                                                                                                                                                            Lets aim for 4%
   We are already leaders in recycling but with the recent
    changes to the global recycling industry it’s now more
  important than ever to recycle. Not only is it great for our
     environment, it also helps reduce processing costs.
      We currently achieve about 6.5% contamination.
      Lets aim to reduce it to 4%. For recycling tips and
            information, visit mandurah.wa.gov.au
VERGE COLLECTION

                     Junk and Metal
   Whitegoods                    Timber products
   Electrical goods              General junk
   Furniture                    NOTE: Doors must be
                                 detached from fridges and
   Scrap metal
                                 freezers.

   Green waste                   Chemicals
   Asbestos                      Medical/ Veterinary Waste
   Fibre cement products         Domestic Rubbish
   Building waste                Plate glass/shower screens
   Car bodies, vehicle parts,    No more than three cubic
    tyres or batteries             metres.
   Paints

  Please place bulk rubbish on your front verge in two
  separate piles; junk and metal.

                       Green Waste
   Tree branches                 Shrub prunings

   General rubbish or metals     Green waste more than
                                   1500m in length or
   Sand or soil materials
                                   300mm in diameter
   Weeds and root materials
                                  Waste in bags or boxes
   Dug out lawn
                                  No more than two
   Leaves and lawn clippings      cubic metres.

Please do not:
 Obstruct footpaths
 Place waste near obstructions like water meters, light
  poles, walls, trees, etc
 Place waste inside your property line
 Place waste on other verges, as it will not be collected

                                                               23
VERGE COLLECTION

                                                                           MADORA BAY
                                                                                                        LAKELANDS
                                                                 AREA 2
                                                                            SAN REMO                                AREA 5

                     N                                 AREA 1               SILVER
                                                                            SANDS
                                                                                          MEADOW
                                                                                          SPRINGS
                                                                                                      PARKLANDS
                                                                                                          GORDON RD
                                                  MANDURAH TCE                                           LAKES RD

                                    AREA 8                            MARINA                          MANDURAH RD
                                                                                                                    AREA 6
                                                   HALLS                        CENTRAL
                                                   HEAD
                                                                                                                    AREA 7
                                                                                DUDLEY              GREENFIELDS
                                   PEELWOOD PDE
                                                                                PARK
                                                                                                      PINJARRA RD
                               AREA 9
                                                                                                         AREA 4
                             VANESSA RD                                                       COODANUP
                                                                      ERSKINE
                             FALCON                                             AREA 3
             AREA 10                                   AREA 11
                                                       OLD COAST RD
                  WANNANUP
                                                                            Verge Collection
                                          DAWESVILLE                        What you need to know
                                           CHANNEL
                  MELROS
                                                                            • Waste must be placed
                                                AREA 12
                                                                              on the front verge by
      DAWESVILLE                                FERNWOOD RD                   6am
TIMS THICKET RD
                                                                            • No more than 7 days
                                                                              prior to collection
                                                  AREA 13
                                                                            • Waste must not
                                                                              exceed 1.5m wide or
     BOUVARD                                                                  1.2m high

                                                            OLD COAST RD

     LAKE CLIFTON
                                                               HERRON

  Infringements may be issued to premises where waste
  is placed on the verge more than seven days prior to
  the collection start date, or after the truck has passed.
  24
VERGE COLLECTION DATES

                 Green         Junk and            Green
Collection
              Waste Verge     Metals Verge      Waste Verge
  Areas
             Collection One    Collection      Collection Two

                1 - 6 Oct       4 - 9 Feb       13 - 18 May
 Area 1           2018            2019             2019

               8 - 13 Oct      11 - 16 Feb      20 - 25 May
 Area 2           2018            2019             2019

               15 - 20 Oct     18 - 23 Feb      20 - 25 May
 Area 3           2018            2019             2019

               15 - 20 Oct    25 Feb - 2 Mar   27 May - 1 Jun
 Area 4           2018            2019             2019

               22 - 27 Oct      4 - 9 Mar         3 - 8 Jun
 Area 5           2018            2019              2019

             29 Oct - 3 Nov    11 - 16 Mar       10 - 15 Jun
 Area 6          2018             2019              2019

             29 Oct - 3 Nov    18 - 23 Mar       17 - 22 Jun
 Area 7          2018             2019              2019

               5 - 10 Nov      25 - 30 Mar       24 - 29 Jun
 Area 8           2018            2019              2019

               5 - 10 Nov       1 - 6 Apr         1 - 6 Jul
 Area 9            2018           2019             2019

              12 - 17 Nov       8 - 13 Apr        8 - 13 Jul
Area 10          2018              2019             2019

              19 - 24 Nov      15 - 20 Apr       15 - 20 Jul
Area 11          2018             2019              2019

             26 Nov - 1 Dec    22 - 27 Apr      22 - 27 July
Area 12          2018             2019             2019

                3 - 8 Dec     29 Apr - 4 May   29 July - 3 Aug
Area 13           2018            2019              2019
                                                               25
CAT AND DOG REGISTRATIONS

 Getting your pet microchipped
 is only half the process...
 You must also register your pet with the
 City of Mandurah.
 Registration help the City identify any future
 services or facilities.
 Did you know? 2,085 dogs were reported
 wandering in 2017/18. Register your pet to
 help us reunite them and prevent dog attacks.
 To find out more about registering your pet visit
 mandurah.wa.gov.au.

26
FIRST FIRE COMPLIANCE NOTICE

Preparing for fire is a           with the provisions of
shared responsibility             the Act and can enter
                                  your property to inspect
The City of Mandurah              firebreaks and/or anything
has a role in setting the         they consider to be a fire
requirements for fire             hazard.
preparation on properties
within its boundaries.            Firebreak variations
Owners are encouraged             If it is impractical to clear
to contact Ranger Services        firebreaks or if natural
to discuss fire management        features make firebreaks
measures in the lead up to        unnecessary, you may
fire season, or seek further      apply to the City by 1
information from the City’s       November 2018 for an
website.                          alternative solution.
What is required?                 Fire Management
According to Section 33           Plans
of the Bush Fires Act 1954
you are required to carry         Where an approved Fire
out fire prevention work          Management Plan relates
on land you own. Work             to a property, owners are
must be carried out by 17         required to fully comply
November 2018 or within           with the requirements of
14 days of becoming the           that approved plan.
owner, and maintained until       It can happen to you
31 May 2019.
                                  ALL properties within
Who can enter my                  Mandurah are subject
property?                         to ember attacks from
                                  nearby fires. Preparing
Under section 14 of the           your property can help to
Bush Fires Act 1954 a             prevent damage and loss.
Bush Fire Control Officer is
appointed in accordance

Building Protection Zones (BPZ) are a low fuel area around
 buildings to provide increased protection for the owner.

       Moderate or                              Building
     Extreme Hazard   Hazard Separation Zone   Protection
                                                  Zone

                                                                  27
REQUIREMENTS FOR PROPERTIES

   Uncleared                                  Cleared

                  Rural Land / Larger Blocks
       Occupied or unoccupied land 2023m2 and over
 When the area of land is 2023m2 and        under the City of Mandurah Town
 over, provide a trafficable mineral        Planning Scheme No. 3, and on all
 earth firebreak of 4 metres wide, with     land 4000 m2 and over, south of the
 a height clearance of 4.2 metres:          eastern and western prolongation
 • Inside all external boundaries on the   of the northern boundary of reserve
    property                                number R33139 located on William
 •Surrounding all outbuildings erected     Street, Dawesville are required to:
  on the property
                                            • Maintain a minimum 2 metre gap
 • Surrounding haystacks, fuel storage        between trees, shrubs and any
    or other flammable materials.              building or infrastructure
 Building Protection Zones (BPZ)            • Ensure that no trees overhang any
                                               building or infrastructure.
 Properties zoned rural residential

  Uncleared                                  Cleared

                Urban Areas / Smaller Blocks
       Occupied or Unoccupied Land less than 2023m2
 • Have the entire property clear of  • Ploughing, cultivating, scarifying
    all flammable materials except for    or chemical spraying, followed by
    living standing trees                 slashing to 4cm or other approved
 • Mowing, slashing, whipper snipping method by the City.
    to a height of no more than 4 cm

    NOTE: Properties with dense vegetation will also need to be thinned out
   to reduce any significant fire risk, to the satisfaction of the City.

If you do not meet your responsibilities as a property owner, you
could be liable for a maximum penalty of $10,000 plus costs.
The City may access a property and undertake required work at the
expense of the owner.
FIRE PREPAREDNESS TIMELINE

                             Ongoing maintenance is
                 MAR
                           required throughout the fire
                             season, this is the owners
                                  responsibility.
                 FEB

                           Non-compliance means you
                          could be liable for a maximum
1 December                 penalty of $10,000 plus costs
  2018 - 31
                 JAN

March 2019:
 Prohibited
  burning
   period                    17 November: Must be
                 DEC

                                   compliant
                             Inspections commence
                 NOV

1 April - 30
November
   2018:                    October - 17 November:
                 OCT

Restricted                Contact the City for property
 Burning                       pre-inspections.
  Period
                 SEP

                           July - November: Undertake
                              fire preparation works
                 AUG

                              or engage services of a
                                     contractor.
                 JUL

   No burning permitted on blocks less than 4000m2.
    Permit required for rural and residential blocks
                  4000m2 and over.

               Visit mandurah.wa.gov.au
PENSIONERS AND SENIORS CARD HOLDERS

 Pensioner Rebate
 Claim a rebate funded by the State Government of up to
 50% off the current year’s rates limited to the amount $750
 and 50% off the ESL. Rebate applicable to rates and ESL
 only; all other charges are to be paid in full.
 To be eligible for rebates under the Rates and Charges
 (Rebates and Deferments) Act 1992, an applicant must:
 • Be the owner and reside in the property on July 1 of
      the rating year,
 • Be a pensioner either:
     • in receipt of a pension and hold a pensioner
           concession card, or
     • hold a state concession card, or
     • hold both a Seniors Card issued by the Office of
           Seniors Interests and a Commonwealth Seniors
           Health Card,
 • Be an owner or person with relevant interest Lease for
      Life occupier and reside in the property on July 1 of the
      rating year,
 • Have registered entitlements with the Water
      Corporation.
 Payment of rates may also be deferred by eligible
 concession card holders, however services (ie rubbish) must
 be paid in full.
 Seniors Rebate
 Seniors who meet the eligibility criteria are entitled to claim
 a rebate of up to 25% off the current year’s rates limited
 to the amount of $100 and 25% off the ESL only. All other
 charges are to be paid in full.
 To be eligible for concessions under the Rates and Charges
 (Rebates and Deferments) Act 1992, an applicant must:
 • Be the owner and reside at the property on July 1 of
      the rating year,
 • Be a senior in possession of a State Seniors card issued
      by the Office of Seniors Interests,
 • Be an owner or person with relevant interest Lease for
      Life occupier and reside in the property on July 1 of the
      rating year,
 • Have registered entitlements with the Water
      Corporation.
 A pro-rata rebate on Council rates and ESL to pensioners
 and seniors may be available.
 To obtain your rebate you must clear any outstanding
 arrears. Please contact the City to make an arrangement.
30
FAQS
What do my rates pay              What are the other
for?                              charges on my rates bill?
Rates are used to build and       Refuse/Waste
maintain the City’s beaches,      A separate charge is levied
roads, parks, gardens,            for your property’s rubbish
sporting facilities and to        service for the year. This fee
operate a multitude of            covers both your weekly
community services.               household rubbish pick-up
Rates make up the majority        plus your fortnightly recycling
of the City of Mandurah’s         pick-up. This also includes
income and are essential to       two green waste verge
its ability to provide services   collections and one junk
to the community.                 collection per year.
When are my rates due?            Swimming Pool Inspection
Rates are due 35 days from        An annual swimming pool
the date of issue.                inspection fee may appear
                                  on your notice if you have
Do I get a reminder               a swimming pool or spa.
when I pay by                     This covers the cost of one
instalments?                      compulsory pool barrier
Yes, you will receive             inspection every four years
a reminder notice                 at your property.
approximately one month           What should I do if I
prior to the due date.            change my address?
                                  Please advise us promptly
                                  in writing of any changes
                                  in your address. There is
                                  an obligation for property
                                  owners to ensure that the
                                  City has the correct address
                                  for service of notices.

                 Have a question?
                  mandurah.wa.gov.au
                     (08) 9550 3777
              council@mandurah.wa.gov.au

                                                              31
EVENTS CALENDAR

Australia Day
                                                     Jan
Lions Club breakfast and citizenship awards.
Mandurah Crab Fest
Celebrating Mandurah with live entertainment,        Mar
local food and wine, cooking demos and more.
Youth Week
                                                     Mar -
A celebration of youth with activities for
                                                     Apr
everyone.
Stretch Arts Festival Mandurah
Live music, art markets, workshops, competitions     May
and cultural performances.
Wearable Art Mandurah
Revolutionary works of art on the body from
                                                      Jun
Australia and beyond showcased through an
entertaining stage performance and exhibition.
NAIDOC
Community celebration of Aboriginal and Torres        Jul
Strait Islander history, culture and achievements.
Mandurah Children’s Festival
Performances, workshops and activities for           Oct
children of all ages.
National Seniors Week
                                                     Oct -
A celebration of seniors with activities for
                                                     Nov
everyone.
MyPark Grooves
Series of free Sunday afternoon events at four       Nov
local parks during November.
Christmas Pageant
Colourful community floats designed by local         Dec
groups, schools and businesses.
New Year’s Eve
Live entertainment, fireworks at 9pm and             Dec
midnight, youth zone, food stalls.

mandurah.wa.gov.au
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