AGM 2020 - New Brunswick Dental Society
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VOL. 45 • AUGUST 2020 IN THIS ISSUE: 2 COVID-19 3 A NOTE FROM THE NEW PRESIDENT 4 A NOTE FROM THE OUTGOING PRESIDENT 5 EXECUTIVE DIRECTOR’S MESSAGE 6 REGISTRAR’S MESSAGE AGM 2020 9 AGM HIGHLIGHTS 11 FEE GUIDE MORE INFORMATION ON 13 CDA BOARD MEMBER MESSAGE PAGES 9 & 10
Bulletin is published by the New Brunswick Dental Society. Articles will be considered for publication in the language of submission. We reserve the notices NEW MEMBERS Dr. ABBIGALE LOUISE BEAULIER, Dr. HAO LIN right to edit all submissions for Dr. VARUN SHARMA Dr. ELLEN WOODWORTH length and clarity. Final content Dr. GAUTAM KAPIL MATTA Dr. JULIEN-PIER CHIASSON is subject to space limitations. Dr. SIWEN YANG Dr. EIRYN RODRIGUEZ DE Dr. LAUREN FERRIS BOWER CORMIER All rights reserved. Dr. MELANIE SUZANNE BURKE Dr. CHRISTIAN DIONNE Dr. GABRIELE LOSIER Dr. MELISSA ARGENTA-VON Editor: Rene Comeau Dr. JARWINDER KAUR CHEEMA SCHOBER Photos: Steve MacGillivary COVID-19 MARCH 17, 2020: The NBDS issued a strong recommendation to its members and the public that dentistry was restricted to 570 Queen St., Suite 504 emergency care. Fredericton, NB E3B 6Z6 MARCH 19, 2020: The Province of NB issued a mandatory (506) 452-8575 order restricting dentistry to emergency and essential services only. Email: info@nbdent.ca MAY 13, 2020: Dental offices are able to re-open granted they Web: www.nbdent.ca comply with the new NBDS COVID-19 Operational Plan. Follow Us! GOWNS NB Dental Society The NBDS has sourced roughly 5,000 single use gowns from the Government of New Brunswick warehouse at a cost of @NBDentalNB $6.50 each and can make these available to members for $6.50 plus shipping. Members who are interested can send an email to info@ nbdent.ca with the quantity needed. We will arrange for shipping and preparation of an invoice which will follow in the mail. 2
VOL. 45 • AUGUST 2020 A note from the new President New Beginnings the Executive Committee and Board. least one new lesson. The past few I am inspired by their commitment months brought to light the need First, I would like to take this and dedication. to improve our communication. opportunity to introduce myself There is no room for darkness, as to you. I am Carlie Lemoine, DDS Our next few years will be consumed this breeds contempt and chaos. and I live in Hampton, NB with my by the impact of Covid-19. This Destructive behaviours and attitudes husband, Graham, and our three virus has challenged every country are unwelcome as we have too young daughters. I have been to find a strategy to protect public many avenues to tackle. How will practicing dentistry for fifteen years health and preserve its economy. we handle a potential second-wave in the city of Saint John, where I Various measures have been in the fall? How do we manage and have been a co-owner of a family taken to flatten the curve, from procure precious PPE? How will practice since 2008. Although I containment with testing and Covid-19 forever change the practice have experienced many challenges contact tracing, to mitigation by of dentistry, even after a vaccine and successes as both a health sheltering in place. Although the is established? The questions and professional and business owner amplitude of the pandemic wave concerns are endless. So… As your over my fifteen years, I have never varies from one country to another, new president, I have some really encountered anything quite like even province to province, it is important questions to ask you. what we have all been exposed evident that no one is immune. We What does support look like from to over the past few months. have learned so much about this the NBDS? How can the NBDS help The unknown of Covid-19 is our virus over the last several months, you? What do you need? frightening new reality and makes but unfortunately, many questions us all vulnerable to the fear, the remain. As our economy shifts in Again, I thank you for the privilege worry, the economic decline and the response to Covid-19, so will our to work along side all of you for day-to-day deprivation of essentials profession as we navigate through the next coming months. This is a we have become accustomed to. these changes. Fortunately, we have critical time, but I believe that if we Since our AGM on July 11, I have the tremendous opportunity to work work together we can create a safer, been teased by many colleagues, with other stakeholders via the CDA stronger and prosperous future. mocking my stellar timing to come and PDAs to help us learn and grow onboard; however, do not doubt using readily available resources that for a moment how humbled, are provided to us. honoured and privileged I am to — Dr. Carlie Lemoine assume the role of President of the As your new leader, it is my goal to President NBDS. I am deeply grateful to our guide you through these waves. My past-president, Joy Carmichael, responsibility is to keep you abreast carlielemoine@nb.aibn.ca for her leadership and outstanding of pertinent and relevant information contributions to the NBDS during and findings. From every experience, her presidency, and the members of you should be able to take away at 3
Outgoing President’s Message “THERE WILL COME A TIME WHEN YOU BELIEVE EVERYTHING IS FINISHED. THAT WILL BE THE BEGINNING.” (LOUIS L’AMOUR) It is with mixed emotions I find is sitting still; we are vigorously community. We are all aware we myself sitting to pen my final meeting and communicating to are going through a once in a President’s message for what the membership, to support you lifetime paradigm shift, that will has been an eventful year. My all through an experience where profoundly change the way we year began last June, as I hit answers to difficult questions, interact with one another. Above the ground running with staff simply don’t always exist. all else, I remind you all to be turnover at NBDS, negotiating well, to take care of yourselves a complex MOU with CDA, and These are unprecedented times, physically and mentally and to hiring a new executive director. and I am proud of the leadership remember you have access to All of these major initiatives we have taken as a profession; the Member Assistance Program consumed a great deal of energy at great personal economic that is available to us through from the board, the executive cost. We have come together CDSPI. If there is one thing I and myself as president. We and supported one and other, personally can take away from found ourselves busy managing continued to be available to this experience, it is that the the day to day operations of the consult and care for our patients; quiet in the chaos provides an NBDS office for much of 2019. all the while demonstrating opportunity to reflect on where Just as I began to fall into a new to the public and ourselves we are, and where we will go. comfort zone under the guidance that we are professional and of our new, experienced compassionate enough, to rise — Dr. Joy Carmichael Executive Director, a global above. I extend my deepest Outgoing President pandemic hit the world and New appreciation to the many board Brunswick. Now COVID-19 has and non-board members who drjoycarmichael@gmail.com put everyone and everything have stepped up, stepped in and on hold, as we heed the advice offered their expertise in many of our Public Health authorities unrecognized ways. From the and establish social and physical emails and calls, to the zoom distancing policies with the goal meetings and video conferences, of ‘flattening the curve’. from the sharing of PPE to the acceptance of referrals. We Our board of directors has been have pulled together, at the very very engaged in managing moments when we have been through these uncharted waters. mandated to stay apart. The NBDS has been in constant consultation with our National As I write this, I am certain and Atlantic counterparts, to that we will come through this share resources and information. pandemic as a stronger more While most of the world it seems engaged society and dental 4
VOL. 45 • AUGUST 2020 Paul Blanchard Executive Director COVID-19: ARE WE PREPARED FOR A SECOND WAVE? Summer has arrived and while The NBDS will be asking members will also be important for us as people are still aware of the of the Covid-19 Advisory Group we continue our negotiations pandemic, at this writing we to return in the fall to review with the Department of Social are beginning to see signs that the operational plan which was Development on a renewed they are relaxing and perhaps developed in the spring of 2020. agreement. not always following the safest We expect this group will look Finally, I want to close by protocols. From everything we at latest developments from congratulating our new President, have read so far it seems these researchers around the world. Dr. Carlie Lemoine as she begins two basic actions provide the We are also preparing for a her term, and thanking all board best results: Wash your hands possible second wave as the fall and committee members for and wear a mask if unable to and winter seasons approach their continued hard work and maintain social distancing. which typically bring seasonal professionalism throughout these Dental offices continue to influenza with them. With this in first six months. Please continue provide excellent treatment with mind, we encourage members to to provide them with your a priority on infection control. have adequate supplies of PPE on feedback and the support they The NBDS is committed to work hand, while continuing to work need to do their job well. with other provincial associations with government to make sure through the CDA to support that adequate PPE is available. research regarding the safety and As we announced at our Annual — Paul Blanchard availability of PPE as well as air General Meeting, we have advised Executive Director quality and aerosol generation in our consulting firm “Impact dental offices. This is an ongoing Economic Consultants” that process. we will not be renewing our We are also pleased to have agreement with them when it been able to collaborate recently expires December 31, 2020. But – with the NB College of Dental this group is continuing its work Hygienists in modifying our throughout the 2020 calendar protocols to better align them year, which includes gathering for dental practitioners. We hope important data from dentists this level of collaboration will through a range of surveys. This continue in the coming year as information will be very useful this pandemic evolves. to the economics committee in developing a fee guide for 2021 in these uncertain times. It 5
Registrar’s message LESSONS LEARNED: “GOOD COMMUNICATION” The New Brunswick Dental Before this seems to be a finger As you lead your practice in the Society receives countless emails pointing exercise, let’s just admit days ahead we challenge you and telephone calls from your that great communication is to remember that in addition to patients on an array of subjects. great challenge for all of us. countless stresses that you are It would surprise you. Questions under that your patients and range from the straight forward Throughout the COVID-19 crisis, staff look to hear information to the complex and we do our the Members of the NBDS had directly from you. Remembering best to help. their own questions ranging to take a few extra moments from straight forward to the here and there to facilitate that Forgetting completely about complex. Sometimes you asked personal touch will likely reduce patient complaints, it is and sometimes you did not. But your stress and promote success. astounding what individuals are one thing for sure is that there willing to ask from complete was great confusion, frustration, And you should know that we are strangers. You have to and fears. thinking about the same thing remember that often times they and are committed to better just left your office and decided As we move forward with the communication with you. to pick-up the phone to call challenges in the days, weeks, people they do not know, in an and months ahead, let’s seize on Enjoy your summer and stay safe office they have never been to. the opportunity to think about and healthy. And they do all of this without how we communicate with each ever talking to you or your staff. other and with the public and — Dan Leger let’s to do better. Registrar This week alone we had individuals totally confused as In sharing your experiences to the purpose of community with us throughout the closure masks, screening questions and reopening of your offices pertaining to pre-existing it is clear, not surprisingly, that illness, and why on earth an successful patient management appointment would be deferred started with thoughtful if you were traveling outside communication, teamwork the restricted zones. We can with your staff, and managing answer these questions but we patient’s expectations. It is also are surprised they do not ask you clear that the “personal touch” first and it points to a problem. resolved many tensions. 6
VOL. 45 • AUGUST 2020 C D S P I M E M B E R S ’ A S S I S TA N C E P R O G R A M ( M A P ) Mental health support during COVID-19 is a call or click away. Access counselling and resources for dentists, their staff and family members through MAP services. We are here for you. No cost. Confidential. 24/7. Call 1.844.578.4040 Visit workhealthlife.com Download the app My EAP 7 20-918 07/20
TIPS TO HELP CHILDREN RETURN TO SCHOOL The lockdown has been a challenging time for families. Children and their parents have had to work out how to bal- ance school, work, and play while dealing with anxieties and worries about the pandemic. Similarly, the thought of returning to school on a full or part time basis in the fall presents a new set of challenges and adjustments for the entire family. However, by maintaining open communication, you can help your child make adjustments to ease them into their school routine. Here are some tips from our Members’ Assistance Program (MAP)* provider, Shepell to help make this transition as smooth as possible. Prepare your child mentally for the transition back to school Returning to school and reuniting with friends after lockdown may be exciting to your child, but it may also make them feel like they are suddenly being plunged back into an intense situation. Talk to them about how they are feel- ing and what concerns they may have about being back at school. Act as a sounding board. Try to listen without immediately offering opinions or advice. Sometimes just talking about a problem or issue can help children come up with solutions of their own. Take your child’s concerns seriously. Remember how demanding academic and social pressure can be even without the additional stress of returning after a lockdown. Be careful not to belittle their concerns nor trivialise them. Share some of the feelings and experiences you’re going through where appropriate. Speaking in an age-appro- priate way about your own worries about the relaxation of lockdown rules and what you are doing to help you cope may create an open environment to help your child share their own thoughts and concerns. Keep talking to your child about anything and everything. Grab opportunities to discuss important issues, but also ask simple questions like, “How was your day?” Do everything you can to maintain a strong bond and keep the lines of communication open so they feel that they can discuss things with you honestly. Make it a priority to motivate them to learn. Now that they have returned to the classroom, show that you are as curious and interested in what your child is learning as you were about their home-schooling work. Encourage them by giving specific, concrete praise such as “I really like your detail in this project,” rather than a general comment of “You’re such a great student.” This indicates to your child that you have noticed their efforts. Work with your child’s school. Don’t be afraid to ask for help. Let the school know if you’re worried about anything in particular, or if your child could benefit from extra help in making the transition back from home to school. Rebuilding your child’s confidence and motivation after the time away will be a gradual process. Take it at their pace and build on any small steps made. By talking things through together in an age appropriate manner, you can sup- port and help them understand that working hard in school is a worthwhile investment for their future career and life. We understand that the transition back to school can be difficult for you and your children. Remember that your CD- SPI Members’ Assistance Program (MAP)* is here to support you. It’s available 24/7, 365 days a year. CDSPI is pleased to offer this at no cost to dentists, dental staff, and their families and can help with a number of concerns, including mental and physical health, family crisis and counselling, and more. You can contact MAP at 1.844.578.4040 or visit workhealthlife.com for help dealing with the effects of social isolation. *The information in this article is provided by Shepell, the largest Canadian-based Employee and Family Assistance provider in the country and the provider of CDSPI’s Members’ Assistance Program (MAP). Available services vary by region. Use of MAP services is completely confidential within the limits of the law. 8
VOL. 45 • AUGUST 2020 AGM highlights BUSINESS MEETING On Saturday morning, July 11th the annual meeting took place via zoom. The first AGM in 130 years to be held via Zoom. NEW LIFE MEMBERS The following received their Life Membership at the 2020 Annual Meeting: • Dr. Deborah C. Winslow • Dr. Victor Ferguson • Dr. Van W. Worthen • Dr. Joseph E. Savoie • Dr. Ronald A.M. Buckley • Dr. Jean-Guy Violette • Dr. Dusty Rabatich COMMUNITY SERVICE AWARD • Dr. Andrew Smyth • Dr. Andrew Halford HONORARY MEMBERSHIP • Dr. Joy Carmichael 2021 AGM Fredericton, NB June 5, 2021 9
VOLUNTEER OF THE YEAR The award for Volunteer of the Year engaged with his local society is recognition given by the New having last year organized an Brunswick Dental Society to members outstanding Annual General who have demonstrated exemplary Meeting for the NBDS in his home service in the line of internal town of Edmundston. volunteerism on NBDS committees. This award is designed to recognize a member’s sustained and outstanding Dr. Violette devotes so much contribution to the Society at the personal time to organized provincial and/or Regional level. The dentistry it is hard to put into nominated member has achieved words his dedication and service. prominence due to the credit During the Fall of 2019, during they bring to the Society and our a time of great change and flux profession. It is our pleasure to award within the NBDS, Dr. Violette sat on Dr. Daniel Violette for this distinct the Executive Director Transition honor for the year 2020. Committee assisting in the hiring of our new Executive Director. Beyond that, during the time lapse Dr. Violette, chairman of our Board of between Executive Directors he was Directors, is a Past President of the a constant support to the President, NBDS. He dedicates immeasurable the remaining staff of the NBDS and hours to the Peer Review Committee, our Registrar. His commitment and Dr. Daniel Violette Personnel Committee, has just dedication to service in organized Volunteer of the Year completed six years as New dentistry is unparalleled. Dr. Violette Brunswick’s Representative on the holds himself to a high professional Canadian Dental Association, and is standard and is an outstanding Team Lead on the Healthy Public CDA steward for the profession Task force. Dr. Violette is actively of dentistry. Congratulations Dr. Violette! 10
VOL. 45 • AUGUST 2020 2021 Suggested Fee Guide Dear Colleagues: The Economic Committee is hard at work in developing the 2021 Suggested Fee Guide. Our fee guide is an import- ant tool in determining the fees that we charge for our services. A fee guide that reflects the practice of dentistry in New Brunswick can only be created if it is based on accurate data from New Brunswick dentists. Therefore, NBDS (as well as the dental associations of PEI, NS, SK and BC) have partnered with Impact Consultants, an indepen- dent economic consulting firm that specializes in the confidential collection and analysis of anonymized data as it relates to dental offices. In order to get a meaningful result, it is vitally import- ant that you participate in the surveys. Earlier this year, many of us participat- ed in the 2019 Procedure Frequency Survey conducted by Impact Economic Consultants. Since the COVID-19 related office closures and additional office expenses brought on by the pandem- ic, we are being asked to participate in a number of surveys to gauge the extend of the economic impact. In re- turn, you will receive a valuable report that shows how your production and expenses compare with other practices Attract and Retain Top Talent in New Brunswick—something that can Better. It’s something all organizations strive for. Better outcomes from better help you improve your practice. I hope performance. But how do you get there? You start by building a better workplace. you will take the few minutes required Our team will help you craft an employee benefits program that’s tailored for to respond favourably to this request your employees’ unique needs. for your practice information. Further As a preferred benefits partner of the New Brunswick Dental Association for details and instructions will be included over 15 years, we have the knowledge, expertise and resources to help you attract, engage and retain key talent. in the survey package by Impact Eco- Lorie Collins, Benefits nomic Consultants, who will be pleased Consultant to answer any questions you may have. Lorie_Collins@ajg.com 902.334.2817 ajgcanada.com CJM Solutions+ is now part of Gallagher. Sincerely, Dr. Thomas Priemer Chair, Economics Committee © 2020 Arthur J. Gallagher & Co. 37755 11
TAKING CARE OF YOUR ORAL HEALTH: YOUR DENTIST IS READY TO SEE YOU On July 7, 2020 the Canadi- Protecting the health of pa- “Taking good care of your an Dental Association (CDA) tients and dental staff is a top teeth and gums is a lifelong issued a press release to launch priority for Canadian dentists. commitment - one that in- the national “Take Care of Oral health care provision cludes a good oral hygiene Your Oral Health: Your Dentist during the COVID-19 pan- routine at home between is Ready to See You” cam- demic is based on enhanced regular dental visits,” says Dr. paign. As dental clinics have guidelines of provincial health James Armstrong, CDA Pres- re-opened, the campaign is de- officers and provincial dental ident. “As dental offices re- signed to encourage people to regulatory bodies. “Patients open we want to remind the get back into see their dentist. can rest assured that dentists public of these five important are infection control experts, steps to good oral health: “Oral health is part of your and dental offices strictly fol- overall health and well-being, low provincial guidelines and • Visit your dentist regularly; and it’s important to stay on regulations that protect the • Eat a well-balanced diet; • Check your mouth often for signs of top of it,” says Dr. Aaron Bur- health of patients and dental gum disease and oral cancer; ry, CDA Associate Director of staff,” adds Dr. Burry. • Limit alcohol, and avoid smoking, Professional Affairs. smokeless tobacco and vaping; and • Brush your teeth twice a day, and floss once a day. 12
VOL. 45 • AUGUST 2020 Guiding the Future of Canadian Dentistry It is with great pleasure and • Establishment of the Return • The CDA Board approved new enthusiasm that I have assumed to Practice Task Force, which codes in the USC&LS for the the role of New Brunswick developed the Return-to-Practice provision of additional personal representative on the CDA Board of Office Manual that was used by the protective equipment required by Directors. I would like to thank Dr. New Brunswick Dental Society to the COVID-19 pandemic. The NBDS Dan Violette, our CDA representative help establish the NBDS Covid-19 has adopted codes for both aerosol for the past six years, for all of his Operational Plan. The Return to generating procedures and non- help in the transition into my new Practice Task Force continues to aerosol generating procedures. role. Since the outbreak of Covid-19 meet on a regular basis to help the CDA has had weekly meetings • The CDA has been advocating address medium- and long-term for dentists with the Federal and I have gotten to know my other issues related to Covid-19. Board colleagues ‘virtually’ very government for financial support quickly. Being new to the CDA I • Establishment of the Infection programs such as the Canada have had a lot to learn in a short Control Enhancement Working Emergency Wage Subsidy (CEWS), time, but what has impressed me Group. The CDA also continues to Canada Emergency Commercial the most is just how dedicated the advocate with government for the Rent Assistance (CERCA), Canada CDA Board and Staff are to working increased availability of PPE. Emergency Response Benefit on behalf of corporate members and • Over 140 TripleGuard Insurance (CERB), as well as the more recently individual dentists. Pandemic claims in New Brunswick announced Safe Restart program. The Covid-19 pandemic has affected have been settled. It is interesting • The CDA has taken steps to every dentist in New Brunswick and to note that New Brunswick dentists mitigate the financial risks to the CDA took swift action in the have one of the highest subscription CDA resulting from the COVID-19 following areas: rates in Canada. pandemic. A leaner operating model has been employed for the purpose of ensuring the long-term viability of the CDA. For the foreseeable future all CDA meetings will continue to be held virtually. In addition to helping control costs during these uncertain times, this approach allows the board to meet more frequently than they have done in previous years. DR. KIRK PRESTON CDA Board Director 13
NEW BOARD MEMBER Dr. Andrew Smyth Fredericton Representative 14
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