Affinity and Partnership Marketing in UK Financial Services - Series Prospectus June 2015 - Finaccord

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Affinity and Partnership Marketing in UK Financial Services

                    Affinity and Partnership Marketing
                         in UK Financial Services

                                      Series Prospectus

                                              June 2015

© Finaccord, 2015           Web: www.finaccord.com. E-mail: info@finaccord.com                       1
Affinity and Partnership Marketing in UK Financial Services

                             Prospectus contents

                                                                                                  Page

     Which titles have been published?                                                              3
     What is the research?                                                                          4
     What methodology has been used?                                                                5
     How does the sample break down?                                                                6
     What is the difference between the unweighted and weighted analyses of partnerships?          7-8
     What is the structure of the reports?                                                          9
     What are the key features of the research?                                                    10
     How can the research be used?                                                                 11
     How can the Partner BASE™ be used?                                                            12
     Who can use the research?                                                                     13
     What are some of the key findings?                                                           14-16
     What is the cost and format?                                                                  17
     How can the research be purchased?                                                            18

© Finaccord, 2015                 Web: www.finaccord.com. E-mail: info@finaccord.com                       2
Affinity and Partnership Marketing in UK Financial Services

                    Which titles have been published?
       Finaccord’s Affinity and Partnership Marketing in UK Financial Services series extends to the
       following titles:

       • Affinity and Partnership Marketing in UK Accident and Health Insurance
       • Affinity and Partnership Marketing in UK Household and Home Emergency Insurance
       • Affinity and Partnership Marketing in UK Life Insurance, Retirement Products and Financial Advice
       • Affinity and Partnership Marketing in UK Motor and Breakdown Recovery Insurance
       • Affinity and Partnership Marketing in UK Travel Insurance

       Separate tables of contents are available for each of these studies on the relevant pages of the Fin
       accord website with this single marketing prospectus covering the entire series.

       In addition, a further report titled Affinity and Partnership Marketing in UK Commercial Non-Life
       Insurance is also available, for which a separate report prospectus and table of contents can be
       obtained, as is a distinct series titled UK Niche Insurance: Market Dynamics, Affinities and
       Partnerships, again accompanied by its own series prospectus and tables of contents.

© Finaccord, 2015                   Web: www.finaccord.com. E-mail: info@finaccord.com                       3
Affinity and Partnership Marketing in UK Financial Services

                                What is the research?
       The Affinity and Partnership Marketing in UK Financial Services series provides unique insights and
       detailed intelligence into developments and opportunities in affinity and partnership marketing in
       insurance and other financial services in the following broad and specific partner categories:

       • not-for-profit affinity partners - charities; housing associations; lifestyle organisations; professional
       associations; sports organisations; trade associations; trade unions; and universities;

       • financial institutions - banks; building societies; credit and charge cards; credit unions; friendly
       societies; insurers (tied / multi-tied intermediaries); insurers (underwriters); online aggregators and
       brokers; packaged accounts; and specialised lenders;

       • commercial partners - airlines; automotive associations; automotive manufacturers; coalition
       loyalty schemes and frequent flyer programs; estate agency and property service firms; football and
       rugby clubs; internet, media and telecoms entities; online price comparison providers; retailers;
       travel companies; and utilities and gas boiler manufacturers.

© Finaccord, 2015                     Web: www.finaccord.com. E-mail: info@finaccord.com                         4
Affinity and Partnership Marketing in UK Financial Services

                    What methodology has been used?
     The survey of 2,555 actual and potential affinity partners was carried out between February and May
     2015 and covers the vast majority of viable affinity distributors in the UK consumer financial services
     market. The research embraces the following information:

     • for each affinity group or partner considered, whether it offers the insurance or other financial
     service in question;

     • if provided, whether the product or service is offered through one or more partnerships with external
     companies, by means of a sister or captive company, or on an in-house basis;

     • if provided through one or more partnerships, the identity of the partner(s) and the classification of
     the partnership(s).

© Finaccord, 2015                   Web: www.finaccord.com. E-mail: info@finaccord.com                       5
Affinity and Partnership Marketing in UK Financial Services

                    How does the sample break down?
 Commercial partners, 690 - of which
 220 travel companies, 82 internet,
 media and telecoms entities, 80
 retailers, 76 football and rugby clubs,
 47 automotive manufacturers, 65
 estate agency and property services
                                                                                                Not-for-profit affinity partners, 1,232 - of
 firms, 55 utilities and gas boiler
                                                                                                which 702 trade associations, 144
 manufacturers, 20 online price
                                                                                                professional associations, 87 trade
 comparison providers, 26 airlines, ten
                                                                                                unions, 110 charities, 56 sports
 coalition    loyalty    schemes    and
                                                                                                organisations, 50 housing associations,
 frequent flyer programs and nine
                                                                                                45    universities     and 38 lifestyle
 automotive associations.
                                                                                                organisations .

 633 financial partners of which 199
 individual credit and charge cards, 149
 insurers     (splitting  between      83
 underwriters and 66 tied or multi-tied
 intermediaries), 57 specialised lenders,
 54 banks, 49 building societies, 41
 online aggregators and brokers, 35
 credit unions, 25 friendly societies and
 24 packaged accounts.

© Finaccord, 2015                          Web: www.finaccord.com. E-mail: info@finaccord.com                                        6
Affinity and Partnership Marketing in UK Financial Services

     What is the difference between the unweighted
       and weighted analyses of partnerships?
     Finaccord's new series of studies on this subject incorporates a new analysis whereby it identifies not
     only the financial product providers with the most partnerships (overall, and within each category), but
     also computes 'weighted provider shares of partnerships' in order to highlight the providers that are
     likely to hold the most valuable relationships given the characteristics of their partners.

     Within affinity and partner categories (e.g. for banks in isolation), it does this by weighting
     partnerships in accordance with the UK traffic ranking for each organisation's website. Then, across
     all distributor categories combined, it also takes into account the approximate distribution share of the
     financial service in question of the category to which the organisations belong, as measured by
     Finaccord's Channel Metrics consumer research, and additionally incorporates the number of
     organisations in the category that offer the financial service in question so that the distribution share
     is divided across the number of active organisations. (The precise formulae and workings used can
     be obtained from Fin accord if needed.)

     An example of the impact of this approach, illustrating the differences that can emerge between the
     unweighted and weighted analyses of partnerships, is presented on the following slide.

© Finaccord, 2015                   Web: www.finaccord.com. E-mail: info@finaccord.com                       7
Affinity and Partnership Marketing in UK Financial Services

     What is the difference between the unweighted
     and weighted analyses of partnerships? (cont.)
                               Building societies offering household insurance
        Unweighted provider share of partnerships                      Weighted provider share of partnerships
                    UK Insurance, 2.6%
                                                                         Arthur J Gallagher, 3.7% other, 1.9%
   Tower gate Underwriting, 2.6%
 Thomas, Carroll P.C., 2.6%                                                   RSA, 5.2%
          Ages, 5.1%

       Aviva, 7.7%

                                                      RSA, 46.2%

 Legal & General,
     10.3%

                                                     UK Insurance dominates
                                                     the weighted analysis
                                                     because of its partnership
         Arthur J Gallagher,                         with the Nationwide (and
               23.1%                                                                          UK Insurance, 89.2%
                                                     its subsidiary brands), by
                                                     far the largest building
        Source: Fin accord Partner                   society group in the UK.
        BASE

© Finaccord, 2015                        Web: www.finaccord.com. E-mail: info@finaccord.com                         8
Affinity and Partnership Marketing in UK Financial Services

                    What is the structure of the reports?
     0. Executive Summary: providing a concise evaluation of the principal findings of the report.

     1. Introduction: offering rationale for the report, a detailed description of the methodology and associated definitions.

     2. Market Overview: a ‘bird’s eye’ overview of the sector including provision rates by category of distributor for each
     product or service in scope plus analyses of both the unweighted and weighted share of partnerships of providers
     across all types of distributor combined.

     3. Not-for-Profit Affinity Partners: a detailed investigation into the current status of partnerships for the product(s)
     and service(s) in question analysed separately (where relevant) for each of: charities; housing associations; lifestyle
     organisations; professional associations; sports associations; trade associations; trade unions; and universities.

     4. Financial Partners: as for chapter 3 but with separate analysis (where relevant) of: banks; building societies;
     credit and charge cards; credit unions; friendly societies; insurers (tied / multi-tied intermediaries); insurers
     (underwriters); online aggregators and brokers; packaged accounts; and specialised lenders.

     5. Commercial Partners: as for chapter 3 but with separate analysis (where relevant) of: airlines; automotive
     associations; automotive manufacturers; coalition loyalty schemes and frequent flyer programs; estate agency and
     property service firms; football and rugby clubs; internet, media and telecoms entities; online price comparison
     providers; retailers; travel companies; and utilities and gas boiler manufacturers.

© Finaccord, 2015                        Web: www.finaccord.com. E-mail: info@finaccord.com                                      9
Affinity and Partnership Marketing in UK Financial Services

             What are the key features of the series?
     Key features of this series include:

     • five separate studies covering the following fields: accident and health insurance; household and
     home emergency insurance; life insurance, retirement products and financial advice; motor and
     breakdown recovery insurance; and travel insurance;

     • results drawn from an extensive survey of 2,555 affinity and partnership marketing distributors for
     insurance and other financial services in the UK;

     • analyses of the share of partnerships of providers for each distributor category and across all
     categories combined on both an unweighted and weighted basis;

     • accompanying Partner BASE™ database with each report, providing a complete listing of all affinity
     and partnership marketing schemes in place, searchable by partner type, operating model and
     product provider.

© Finaccord, 2015                   Web: www.finaccord.com. E-mail: info@finaccord.com                     10
Affinity and Partnership Marketing in UK Financial Services

                    How can the research be used?
     You may be able to use this series of reports and the Partner BASE™ databases that accompany it
     in one or more of the following ways:

     • drill down into the detail lying behind affinity and partnership marketing schemes for the specific
     insurance and other financial products in which you are interested;

     • gain access to research that chronicles the vast majority of affinity and partnership marketing
     opportunities in mainstream consumer insurance lines in the UK;

     • understand not only which providers have secured the most partnerships but which are likely to
     hold the most valuable deals for each product or service;

     • benchmark the competitive position of your own organisation in affinity and partnership marketing
     and spot opportunities for displacing rivals;

     • plan your future affinity and partnership marketing strategy armed with the best market and
     competitor intelligence available on this subject.

© Finaccord, 2015                  Web: www.finaccord.com. E-mail: info@finaccord.com                      11
Affinity and Partnership Marketing in UK Financial Services

                  How can the Partner BASE™ be used?
                          Filter by category                          Select operating model

                                                                 LIFE INSURANCE, RETIREMENT PRODUCTS AND FINANCIAL ADVICE
Organisation     Type                      Product / service     Offered? Operating model           Partner(s)

Saffron B.S.     Building societies        Financial advice        Yes     External IFA                          Towergate Financial
Saffron B.S.     Building societies        Life insurance          Yes     External IFA + external underwriter   Dignity Pre Arrangement, Towergate Financial
Saffron B.S.     Building societies        Retirement products     Yes     External IFA                          Towergate Financial
Saga (Acromas)   Insurers - underwriters   Financial advice        Yes     External IFA                          my wealth (Wealth at Work)
Saga (Acromas)   Insurers - underwriters   Life insurance          Yes     Multiple external underwriters        Legal & General, Vitality Life
Saga (Acromas)   Insurers - underwriters   Retirement products     Yes     Multiple external providers           Just Retirement, Legal & General

         Look up specific                    Choose product / service                                                     Identify partners
         affinity partners

© Finaccord, 2015                                  Web: www.finaccord.com. E-mail: info@finaccord.com                                               12
Affinity and Partnership Marketing in UK Financial Services

                          Who can use the research?

     1.    Aggregators, brokers, IFAs and other intermediaries: affinity and partnership marketing
           schemes represent a growth opportunity in many of the sectors considered as consumers
           migrate to alternative distribution interfaces and channels;

     2.    Banks and building societies: the reports will provide insights into where banks and building
           societies belong in the wider market for insurance partnerships;

     3.    Insurance companies: understand the prospects for affinity and partnership marketing across
           each of the main lines of personal insurance and the preferences of partner organisations
           when it comes to solutions based around intermediaries as opposed to direct relationships with
           the ultimate product providers;

     4.    Management consultancies: are you helping an organisation in any of the preceding categories
           with its distribution strategy? This research will help you to evaluate the options in affinity and
           partnership marketing, saving time and effort on researching the subject yourself.

© Finaccord, 2015                    Web: www.finaccord.com. E-mail: info@finaccord.com                      13
Affinity and Partnership Marketing in UK Financial Services

                    What are some of the key findings?
            1) Across all 2,555 organisations researched, 202 (7.9%) were found to offer private
             medical insurance with most of these initiatives organised via an external broker

                      % of all organisations offering product, and operating models used
                       100%
                                                                                           Other / undisclosed

                                                                                           Internal aggregator / broker
                        80%
                                                                                           Internal underwriter

                        60%                                                                Captive aggregator / broker

                                                                                           Captive underwriter

                        40%                                                                External aggregator / broker

                                                                                           External underwriter via external broker

                        20%                                                                Multiple external underwriters

                                                                                           External underwriter

                         0%
                                      Product offered                  Operating model
                                                                        (see legend)

              Source: Fin accord Partner BASE

© Finaccord, 2015                            Web: www.finaccord.com. E-mail: info@finaccord.com                                       14
Affinity and Partnership Marketing in UK Financial Services

          What are some of the key findings? (cont.)
          2) Among the 110 charities surveyed, initiatives are most in evidence for household,
         motor and travel insurance but are most scarce for dental and home emergency cover

                               Accident insurance          1.8%
                    Breakdown recovery insurance                  6.4%
                                 Dental insurance          0.9%
                                  Financial advice            4.5%
                       Health / hospital cash plans               5.5%
                      Home emergency insurance             0.9%
                             Household insurance                                                26.4%
                                    Life insurance                                    20.0%
                                  Motor insurance                                                       30.9%
                        Private medical insurance            3.6%
                              Retirement products                    9.1%
                                  Travel insurance                                              26.4%

                                                      0%            10%           20%             30%           40%
                                                              % of organisations offering product or service
         Source: Finaccord PartnerBASE

© Finaccord, 2015                            Web: www.finaccord.com. E-mail: info@finaccord.com                         15
Affinity and Partnership Marketing in UK Financial Services

          What are some of the key findings? (cont.)
      3) When measured on an unweighted basis, partnerships for breakdown recovery insurance
     are spread quite evenly among the leading providers although the weighted analysis suggests
        that those of the AA and the RAC are with more important organisations for this product

      Unweighted provider share of partnerships                        Weighted provider share of partnerships
                                     DAS, 10.6%
                                                                             other, 18.7%

                                              AA, 10.3%                                                  AA, 26.4%
    other, 30.2%                                                    Comparison
                                                                    Creator, 3.3%
                                                                         AXA
                                                                     Assistance,
                                                  Autohome               4.2%
                                                  Assistance,      Allianz Global
                                                     9.3%           Assistance,
        AXA                                                             4.3%
     Assistance,                                                        Call Assist,
        3.4%                                  First Call,                  4.3%
                                                9.0%                          Britannia
          RAC, 9.0%                                                                                      RAC, 21.9%
                                                                           Rescue (LV=),
                    Parliament       HMCA, 9.0%                                 5.1%     Green Flag,
                     Hill, 9.0%                                                            11.8%

        Source: Fin accord Partner
        BASE

© Finaccord, 2015                      Web: www.finaccord.com. E-mail: info@finaccord.com                            16
Affinity and Partnership Marketing in UK Financial Services

                            What is the cost and format?
    Reports in the Affinity and Partnership Marketing in UK Financial Services series are available as
    standard PDF documents. The Partner BASE databases that accompany them are in Excel format.
    Costs for these studies plus the related title about commercial non-life insurance, are as follows:

       REPORT                                                                                                   COST *
       Affinity and Partnership Marketing in UK Accident and Health Insurance                                  USD 2,095
       Affinity and Partnership Marketing in UK Household and Home Emergency Insurance                         USD 2,095
       Affinity and Partnership Marketing in UK Life Insurance, Retirement Products and Financial Advice       USD 2,095
       Affinity and Partnership Marketing in UK Motor and Breakdown Recovery Insurance                         USD 2,095
       Affinity and Partnership Marketing in UK Travel Insurance                                               USD 1,195

       Affinity and Partnership Marketing in UK Commercial Non-Life Insurance                                  USD 2,095

     * For purchases of multiple reports, a discount scale is available: please contact Finaccord for further details.
     # GST at the prevailing rate will be added to the basic price for Singapore-based buyers except for where the request
     is for hard copy only. Costs quoted are for a single office, single country licence only. For corporate user licence
     options, please see the next slide for further details. Invoices can be paid in EUR or GBP, at the prevailing exchange
     rate, if preferred.

© Finaccord, 2015                        Web: www.finaccord.com. E-mail: info@finaccord.com                                17
Affinity and Partnership Marketing in UK Financial Services

                    How can the research be purchased?
     Simple. Just go to the relevant area of the Finaccord website, create your account (if you do not
     have one already) and place your order online. Products paid for online by card will be delivered
     immediately by e-mail but please allow up to one working day for delivery by e-mail if you choose to
     pay on receipt of invoice.

     With regards to the corporate user licence, you will be asked to choose one of the following options:
     1. One office, one country: no supplement over and above basic cost of reports ordered
     2. Multiple offices, one country: additional 20% over and above basic cost of reports ordered
     3. Multiple offices, two to ten countries: additional 50% over and above basic cost of reports ordered
     4. Global (unlimited offices in unlimited countries): additional 100% over and above basic cost of reports ordered

     Alternatively, you can place an order by sending your request to order@finaccord.com, clearly
     stating the product(s) required, associated price(s) and billing details for eventual invoice or card
     payment receipt.

© Finaccord, 2015                       Web: www.finaccord.com. E-mail: info@finaccord.com                                18
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