Admission & Enrolment - Guide 2018 - Ara

 
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Admission & Enrolment - Guide 2018 - Ara
Admission & Enrolment
Guide 2018
Admission & Enrolment - Guide 2018 - Ara
Kia ora
Welcome to Ara
Congratulations on choosing to study
at Ara. It ‘s a great step towards being
successful in your chosen career, either
here in New Zealand or overseas.
To make the admission process as easy as possible,
we have created this step–by–step guide to help you.
Tips have been added on each section of the
Admission & Enrolment form to also guide you through
completion.
If you need help at any stage, come and talk to us at one
of our five campuses, or call us on 0800 24 24 76.
We hope you enjoy your time at Ara and take
advantage of our expert tutors, support services and
great campuses.
We look forward to seeing you!

                                                                   How to contact us
                                                                   PHONE                                          Woolston campus
                                                                                                                  admissions
                                                                   0800 24 24 76 or
Contents                                                           03 940 8000                                    Ensors Road
                                                                                                                  Christchurch
		                                                      Page       Monday to Thursday:
                                                                   8am–5pm                                        Monday to Thursday:
    A step-by-step guide to                                  3     Friday:                                        8am–5pm
    Admission & Enrolment                                          9am–4.30pm                                     Friday: 9am–4.30pm
                                                                   EMAIL                                          During peak enrolment
    Complete the Admission & Enrolment form                 4–5                                                   periods:
                                                                   info@ara.ac.nz
                                                                                                                  Monday to Thursday:
    Paying your fees (domestic students)                     6     FAX                                            8am–6pm
    Paying your fees (international students)                7     03 940 8642                                    Friday: 9am–4.30pm

                                                                   WEB                                            Timaru campus
    Ara Policies - Personal Information &                    8
    Privacy Principles                                             www.ara.ac.nz                                  32 Arthur Street
                                                                                                                  Timaru
                                                                   POST
    Students Rights & Responsibilities                       9                                                    Monday to Friday:
                                                                   Ara Admissions and                             8am–5pm
                                                                   Enrolments
    Ara Terms and Conditions of Enrolment               10-11      PO Box 540                                     Ashburton campus
                                                                   Christchurch Mail Centre                       37 Alford Forest Road
    Ara Standard Fees & Charges                              11    Christchurch 8140                              Ashburton
                                                                   IN PERSON                                      Monday to Friday:
                                                                   All admissions                                 8.30am–5.30pm
                                                                                                                  Oamaru campus
Other useful links                                                 City campus
                                                                   Rakaia Centre, X Block                         44 Humber Street
                                                                   130 Madras Street                              Oamaru
                                                                   Christchurch
Ara campus maps – www.ara.ac.nz/maps                                                                              Monday to Wednesday:
                                                                   Monday to Thursday:                            8am–5pm
Access your enrolments, applications, timetables or                8am–5pm                                        Thursday to Friday:
results – ebs4portal-live.ara.ac.nz/default.aspx                   Friday: 9am–4.30pm                             8.30am–5pm
Ara Student Services –                                             During peak enrolment
www.ara.ac.nz/services-and-support                                 periods:
Ara International Students –                                       Monday to Thursday:
www.ara.ac.nz/international                                        8am–6pm
                                                                   Friday: 9am–4.30pm
Studylink Website – www.studylink.govt.nz
                                                                  Please note: Every attempt is made to ensure this brochure is correct at time of
                                                                  printing however, information is subject to change. Ara reserves the right to amend
                                                                  or withdraw courses.
2
A step-by-step guide to Admission & Enrolment

     Step 1 - Plan your study                                                                             Additional documentation is required
                                                                                                          for the following programmes:

                                                                                                          Certificates
    Choose the programme you want to apply for
                                                                                                          • Contemporary Music
    Visit www.ara.ac.nz for a full list of programme offerings.                                           • Early Childhood Studies
                                                                                                          • Digital Photography
                                                                                                          • Fitness
                                                                                                          • CELTA - Certificate in Teaching English
                                                                                                            to Speakers of Other Languages
  Step 2 - Apply to enrol                                                                                 • Outdoor Recreation

    Apply to enrol using the paper form or go online                                                      New Zealand Certificates
    (www.ara.ac.nz/study-options/application-and-enrolment)                                               • Animal Management
                                                                                                          • Animal Technology
    > Complete all 11 sections of the Admission & Enrolment form                                          • Creativity
    > Sign and date the form                                                                              • Digital Media and Design
                                                                                                          • Fashion
    > Attach additional documentation if required
                                                                                                          • Health and Wellbeing
    Additional documentation is required for enrolment in the programmes listed to the                    • Skills for Living for Supported Learners
    right. Application Packs for these programmes are available from
                                                                                                          Diplomas
    www.ara.ac.nz, or contact us and we’ll send one to you.
                                                                                                          • Environmental and Outdoor Leadership
                                                                                                          • Interior Design
                                                                                                          • Outdoor Instruction and Management

                                                                                                          New Zealand Diploma
   Step 3 - Pay for your study before classes start                                                       • Enrolled Nursing
                                                                                                          • Veterinary Nursing

   You must pay ALL tuition fees and student services’ levies as set by Ara in
                                                                                                          Bachelor Degrees
   full prior to the start date of your programme of study.
                                                                                                          • Applied Science
   By student loan                                                                                        • Architectural Studies
                                                                                                          • Broadcasting Communications
   > Check with Studylink to see if you are eligible for a student loan
                                                                                                          • Design
     or allowance
                                                                                                          • Medical Imaging
   > Indicate you are paying by student loan on the form                                                  • Midwifery
                                                                                                          • Music Arts
   > Contact Studylink and apply for your loan (www.studylink.govt.nz)
                                                                                                          • Performing Arts
                                                                                                          • Social Work
   Cheque or bank draft (International)                                                                   • Nursing
   > Send us your cheque once we have confirmed you are accepted                                          • Sustainability and Outdoor Education
     into the programme
                                                                                                          Graduate Certificate
   Internet banking or telegraphic transfer (International students)                                      • Environmental and Outdoor
                                                                                                            Leadership
   > Complete your payment via internet banking or transfer                                               • Nursing Practice

   Payment in person – at the Ara Student Finance counter                                                 Graduate Diploma
                                                                                                          • Health
   > Complete your payment by EFTPOS, cheque or credit card
                                                                                                          • Nursing
   > Email or phone in your credit card details once we have confirmed
                                                                                                          • Sustainability and Outdoor Education
     your acceptance into the programme
                                                                                                          Post Graduate Programmes
   Credit card                                                                                            • Health Science
   > Complete your payment by credit card                                                                 • Nursing

   If you’ve paid using another payment method

    Centre for Assessment of Prior Learning (CAPL)
    If you have a significant amount of prior learning or work experience you may be eligible for credits towards your
    chosen qualification through our Centre for Assessment of Prior Learning. Please contact us for further details.
                                                                                                                                             3
Complete the Admission & Enrolment form
Helpful instructions for completing the Admission & Enrolment form

    Section 1                               • Certificate of New Zealand             they run. If you wish to make your
                                              citizenship or letter of               preferred selection now, please
Your name and details                         confirmation                           contact us for a timetable.
• Title – Mr, Mrs, Miss or Ms etc           • Birth certificate with place of
• 	 Legal Surname or Family Name             birth stated as Cook Islands,          Section 3
     & Legal Given Name(s) – your             Niue or Tokelau.
                                                                                   Your eligibility to meet
     legal family and first name must       Why is it essential that you
                                                                                   requirements
     be the same as those shown             supply Ara with your identity
     on the identity documents you          documents?                             Refer to Ara brochures or
     provide. They will be used for                                                www.ara.ac.nz for specific entry
                                            The Ministry of Education will not
     your academic records. If the                                                 requirements related to your chosen
                                            fund students who have not supplied
     legal name under which you are                                                programme of study.
                                            the correct identity documents. We
     enrolling differs from that on your    may have to charge you full fees if    Please ensure you attach all
     birth certificate or passport you      we do not receive this.                supporting documentation to this
     must also present a certified copy                                            form.
     of your marriage certificate(s) or     If you are posting in your completed
     deed poll (change of name)             enrolment form it is essential to        Section 4
     certificate.                           include a verified copy of your
                                            identity documents.                    Your contact details
• Preferred Given Name(s) –
     your preferred names will also         What does ‘verified copy of            Ara uses email as the primary
     be shown and recorded on our           your identity documents’ mean?         communication method. Please
     system. For example, your legal        A verified copy means you have         provide a current personal email
     name may be ‘Christine’ however,       photocopied the original identity      address.
     if you prefer to be known as ‘Chris’   documents and they have been           It is important that Ara has accurate
     this is where you would enter your     certified (signed) as being true       contact details for you. Please
     preferred name.                        copies by an authorised person as      complete all questions within this
• Institution Student ID – if you           listed in the Oaths and Declarations   section:
     have enrolled at this institution      Act 1957.                              • personal email address
     before you will have a student ID      This authorised person could be a:     • mobile phone number
     number.
                                            • Justice of the Peace                 • current/prior to study home
• NSI or NZQA Number – if you
                                            • Solicitor                              address
     have studied in NZ you may have
     an NSI or NZQA number.                 • Registrar or Deputy Registrar of     • address during study period if this
                                              the Courts                             is going to be different from your
• Citizenship/Residency –
                                            • Ara Admission & Enrolments staff       home address.
     please indicate if you are a New
     Zealand citizen (born in New             member.                              • emergency contact is a name and
     Zealand or granted citizenship)                                                 number of someone we can phone
     or a permanent resident. If you          Section 2                              in the event of an emergency.
     are not a New Zealand citizen or a
     permanent resident, you may be         Your intended programme                  Section 5
     liable for an international student    • Programme name – the title of        Your ethnicity
     fee. This is higher than a domestic      the qualification you are applying
     fee.                                     for; for example, ‘Bachelor of       Which ethnic group(s) you identify
                                              Applied Management’                  yourself with, for example:
To prove citizenship we require
a verified copy of ONE of the               • Programme code – Ara’s               NZ European/Pākehā, NZ Māori, Cook
following identity documents:                 qualification code (this can be      Island Māori, Fijian, Niuean, Samoan,
• New Zealand birth certificate               found at www.ara.ac.nz or in a       Tokelauan, Tongan, Chinese, Indian
                                              Ara brochure); for example,          etc. Identify your main ethnicity as 1.
• New Zealand passport                        CH3988
• Statement of Whakapapa signed                                                    You may choose up to three
                                            • Course selection – Some Ara          ethnicities in total (identify these
  by a Kaumātua. It must include              programmes allow you to make
  date and place of birth                                                          as 1, 2, 3).
                                              choices between courses you
                                              would like to study and/or when

4
What is the highest level of               completed, and we can begin to assist
 Useful Tip
                                          achievement you hold from                  you with your academic journey.
 Careers & Employment, whilst
 physically located at the City           secondary school?                          The sooner we hear from you the
 campus, provides a service across all    Possible options include:                  better prepared you can be. If you
 campuses. Opening hours are Monday
                                          •   no formal qualification                would like more information please
 to Friday, 9am to 5pm. Career advisors
 can help you as an intending student     •   14 or more credits at any level        call 03 940 8005, email
 with career planning, course selection   •   NCEA Level 1 or School Certificate     disability@ara.ac.nz or
 and study decisions. Job search                                                     learningservices@ara.ac.nz
 support is also offered for current      •   NCEA Level 2 or Sixth Form
 and graduate students. To make an            Certificate
                                                                                       Section 8
 appointment use our booking form on      •   University Entrance (minimum
 http://www.ara.ac.nz/services-and-           requirement to study degree            Feedback
 support/careers-and-employment               programme in NZ)                       Completing this section helps us to
 or phone 03 940 8720 or
                                          •   NCEA Level 3 or Bursary or             know the best way to tell people about
 email careers@ara.ac.nz
                                              Scholarship                            our programmes.
                                          •   overseas qualification (includes
  Statistical Information                     International Baccalaureate and          Section 9
  for all students                            Cambridge Exams)                       Your fee payment
  (Sections 5 and 6)                      •   other (please specify)
  This information is required by                                                    Please indicate how you will pay your
  the Ministry of Education and           B) Tertiary study                          fees if accepted onto the programme.
  used for planning and reporting.                                                   Remember your place in any
                                          Please indicate whether you have
  It is essential that you complete                                                  programme or course is not secure
                                          studied at a tertiary institution in the
  all questions.                                                                     until payment is made.
                                          past and, if so, what qualification/s
  If you don’t complete all of these                                                 • Paying by internet banking, the
                                          you have achieved.
  questions, you cannot be fully                                                       details are:
  enrolled.                               C) Prior activity                            Ara BNZ account:
  Many students have their                What was your main activity or               02–0800–0911670–003
  enrolment delayed due to
                                          occupation last October?                     Always include the following
  incorrectly filling in the form
  so please check that you have           Possible options include:                    details:
  completed all questions.                • secondary school student                   Particulars – student name
                                          • polytechnic/institute of                   Code – invoice number (if known)
 Useful Tips                                technology student                         Reference – Ara Student ID number
 • Page 5 relates to methods for paying   • university student                         (if known)
   domestic student fees                  • private training establishment (PTE)     • Student loan: if making payment
 • Page 6 relates to methods for
                                            student                                    via student loan, it is important
   paying international student fees      • wananga student                            that you apply for your student
                                          • self employed                              loan as soon as possible through
 Studylink changes                        • wage or salary worker                      Studylink.
 Important changes have been made                                                      Apply for your loan online at:
                                          • unemployed or beneficiary
 to the Student Loans Scheme that
                                            (excluding retired                         www.studylink.govt.nz
 could affect you. Please double check
 your eligibility to receive a student    • house person or retired                    Section 10
 loan at www.studylink.govt.nz            • overseas (please specify)                Your checklist

                                              Section 7                              Use this section to make sure you have
 Section 6                                                                           completed all necessary sections of
                                          Your learning support                      the Admission & Enrolment form.
Your educational background
                                          If you have experienced difficulty with      Section 11
A) Secondary education                    learning in the past or want to prepare
                                          for the challenges of the future, Ara      Your acknowledgement and
What is the name of the last                                                         declaration
                                          wants to support you to realise your
secondary school you attended?
                                          potential whilst studying with us.         Please sign and date your
If your last secondary school was
                                          Completing the questions in this           Admission & Enrolment form.
not in New Zealand, please write
                                          section will ensure that we are aware      Without this, your enrolment cannot
‘overseas’.
                                          of you as soon as your enrolment is        be processed.
                                                                                                                           5
Paying your fees
Paying your fees - domestic students

Payment options                          Your study is funded                       Training Incentive Allowance
                                                                                    (TIA)
To help speed up the application         Select this option if your study is
process please indicate how you will     funded by scholarship or a funding         In some instances, course fees can be
pay your fees if you are accepted onto   scheme (eg Youth Guarantee).               paid for by Work and Income. Contact
the programme.                           To see if you are eligible for a           Work and Income for further details.
If you are paying by cheque,             scholarship please contact us on           Your organisation/company is
EFTPOS, or cash, you can do so at        0800 24 24 76 and ask to speak to our      paying
Ara’s Student Finance counter at         Scholarships Officer or email
                                                                                    If your employer or an agency is
any of our campuses.                     scholarships@ara.ac.nz
                                                                                    paying your study fees, you also need
Paying by Direct Credit                  Paying by student loan                     to provide:
On your admission form, if you have      If you are paying by student loan,         • a letter (or purchase order) on
indicated that you are paying your       please indicate this on your admission       company letterhead guaranteeing
                                                                                      payment of fees, or
fees by internet banking, you need to:   form.
                                                                                    • a purchase order from the agency
• go into your online banking site       • Important changes have been
                                                                                      guaranteeing payment of fees.
  and pay your fees into                   made to the Student Loan and
  Ara BNZ account:                         Allowance system. Please
  02–0800–0911670–003                      double-check with Studylink and            Useful Tips
• make sure you include the                read the information provided for
  following payment information.           students on their website. Studylink       To pay by student loan
                                           have introduced new performance            Apply for your student loan as
  Particulars – student name
                                           criteria so it is important to check       early as possible.
  Code – invoice number (if known)         your eligibility.
                                                                                      Apply online at:
Reference – Ara Student ID               • Apply for your student loan                www.studylink.govt.nz
number (if known)                          via the Studylink website at               or phone 0800 88 99 00
                                           www.studylink.govt.nz as
Paying by Credit Card                      they administer the student loan           If you are applying for a student
                                                                                      allowance, this is also done
Ara accepts the following major credit     system.
                                                                                      through Studylink.
cards: American Express, Mastercard      • Studylink recommends you apply
and Visa.                                  for your loan as soon as possible,         Are you an international
• Pay by credit card in person at the      even if you’re still deciding what         student and paying fees by
  Student Finance office OR                you’re going to study.                     internet banking?
• Complete a credit card payment         • Once you have applied for your             International students need to
  form attached to the Admission &         loan, Studylink will send you a loan       pay their fees into a different Ara
  Enrolment form OR                        contract. It is essential you sign         bank account. See page 7 for more
                                           and return this contract to them,          information.
• Phone our Contact Centre on
                                           otherwise your loan will not go
  0800 24 24 76.
                                           ahead.                                     What information is included
You will need to provide:                • If you intend studying for the whole       on your fees receipt?
•   Ara Student ID number                  year, it is advisable to enrol for         • Your course start and end dates.
•   surname or family name                 both first and second semester
                                                                                      • The last date you can officially
•   given name(s)                          courses at the start of the year. This
                                                                                        withdraw from a course without
                                           will mean that you won’t have to
•   card type (American Express/                                                        losing all your course fees.
                                           reapply for your loan (or allowance)
    Mastercard/Visa)                       mid year.                                  • A list of all the courses you’ve
•   name on credit card                                                                 enrolled and paid for.
                                         • You are not eligible for a student
•   16–digit credit card number            loan if adjudged bankrupt.                 Check your receipt carefully to
•   card’s expiry date                                                                make sure you’re enrolled on the
                                         • You should check the student
                                                                                      right courses and occurrences
•   course details                         loan process at
                                                                                      (times).
                                           www.studylink.govt.nz

6
Paying your fees - international students

Payment options                          Cash or EFTPOS
Paying your study fees before            Pay by cash or EFTPOS in person          Useful Tips
starting classes ensures your            at the Student Finance office in the
places are held for you. You are         Rakaia Centre at the City campus         How do you complete
not fully enrolled until payment is      (X Block), Christchurch.                 your enrolment?
made.                                    For safety reasons, we do not            Once you have paid your fees, you
                                                                                  need to check you have:
Choose one of the following ways         recommend you carry large sums of
to pay your fees.                        money on you.                            • your Student Visa
                                                                                  • valid insurance
Telegraphic transfer/                    Major credit cards
                                                                                  • selected all your courses.
internet banking                         Ara accepts the following major credit
                                         cards: American Express, Mastercard      You need all of these in order to
• You can make a bank transfer
                                                                                  be fully enrolled.
  (telegraphic transfer) to Ara’s bank   and Visa.
  account using the details below.                                                Please come to the International
                                         • Pay by credit card in person at the
                                                                                  Admissions & Enrolments counter if
• Please include the following in the      Student Finance office or
                                                                                  you need help.
  payment information:                   • Contact the International
  Particulars – student name               Admissions team on                     Visa & permit requirements
  Code – invoice number (if known)         intladmissions@ara.ac.nz
                                                                                  Go to the Immigration NZ
  Reference – Ara Student ID             You will need to provide:                website for full details of visa
  number (if known).                     •   Ara Student ID number                and permit requirements, advice on
                                         •   surname or family name               rights to employment in
• This method of payment will incur                                               New Zealand while studying, and
  a $30 bank charge.                     •   given name(s)                        reporting requirements.
  Ara Council                            •   card type (American Express/
  Bank of New Zealand                        Mastercard/Visa)                     What information is included
  Russel Partner Centre                  •   name on credit card                  on your fees receipt once your
  Level 1, 5 Sir William Pickering                                                enrolment is complete?
                                         •   16–digit credit card number
  Drive                                                                           • Your course start and end dates.
  Russley                                •   card’s expiry date
  Christchurch 8053                      •   course details                       • A list of all the courses you’ve
                                                                                    enrolled and paid for.
  New Zealand                            •   copy of passport bio page for the
  BNZ Account:                               owner of the credit card             Check your receipt carefully to make
  02–0800–0911670–000                                                             sure you’re enrolled on the right
                                                                                  courses and occurrences (times).
  Attention:
  International                                                                   If you need assistance please
  Swift Code:                                                                     phone 0800 24 24 76.
  BKNZNZ22800

Bank cheque/bank draft
Payment must be in New Zealand
dollars and be made out to
“Ara”.

                                                                                                                         7
Ara Policies – Personal Information & Privacy Principles

1   Ara collects and keeps personal          6   We will allocate you a student ID
    information about every person who           number which will be used as a           Ara’s Student Policies and Procedures
    enrols as a student. The Privacy Act         reference on Ara documents and           apply to all students including
    1993 protects the information you            correspondence. The Ministry of          International students.
    give the Institute and sets out the          Education will allocate to you a
                                                                                          For more details about the policies
    ways in which it is collected, stored,       unique National Student Index
                                                                                          listed, you are directed to our website:
    used and disclosed to other parties.         number.
                                                                                          www.ara.ac.nz/about-us/policies
    Ara takes its obligations seriously
                                             7   For identification and security          Please ask staff in your department if
    and has policy and procedures
                                                 purposes, your name, enrolment data      you need further information or help in
    which reflect the Twelve Information
                                                 and your photograph will be stored       interpreting your rights or responsibilities.
    Privacy Principles.
                                                 on our database. Your photograph
                                                                                          Policies of particular interest
2   Ara collects this information from           may be supplied to staff for
                                                                                          to students are:
    you so that you can be provided              identification and security purposes.
    with information to which you may                                                     Academic Policies
                                             8   You must provide the information
    be entitled, have your progress                                                       201   Organisation Structure
                                                 requested. Failure to do so may result
    monitored and results recorded, be                                                    301   Student Rights and Responsibilities
                                                 in refusal of your enrolment. You
    supported to achieve your study                                                       302   Copyright
                                                 also have an obligation to advise us
    goals, or be identified or contacted                                                  304   Academic Misconduct
                                                 if/when there is a change to any of
    by us. This information is also                                                             (including plagiarism)
                                                 the information you have provided
    used by us to develop and market
                                                 especially your contact address and      503   Name and Awarding Qualifications
    programmes, courses and facilities
                                                 phone numbers.                                 and Recognising Achievement
    in ways consistent with our values –
    Kaupapa.                                 9   Under the Privacy Principles you         504   Regulations Governing Admission,
                                                 have the right of access to all                Enrolment, Withdrawal and
3   The information is also collected                                                           Non-Engagement Cancellations
                                                 personal information we hold about
    so that we can meet our statutory                                                     505   Assessment
                                                 you. You also have a right to ask Ara
    obligations as a provider of tertiary                                                 506   Probation
                                                 to correct any information which is
    education; that is to meet the
                                                 inaccurate or misleading.                507   Credit Recognition
    requirements of the Education Act,
                                                 You can exercise those rights by         508   Moderation
    the Public Finance Act, the Inland
                                                 contacting the Ara Privacy Officer;      510   Aegrotat Pass Regulations
    Revenue Act and other legislation.
                                                 email: privacy@ara.ac.nz
                                                                                          511   Academic Support and Progression
4   We may disclose personal
                                                                                          512   Exclusion
    information to other education           Ara Policies
    agencies, such as the Tertiary                                                        704   Self Assessment
    Education Commission, Ministry           What you need to know                        705   Surveys at Ara
    of Education, Studylink, the NZ          Ara Institute of Canterbury defines          804   Research Ethics
    Qualifications Authority, and Industry   QUALITY as “delivering what is promised      Corporate Policies
    Training Organisations, and to other     to a recognised, professional standard”.
    tertiary education organisations         Staff at Ara want to know if you have        105 Acceptable Use and Conduct for
    and Government agencies which            concerns, problems or complaints while           ICT Users
    demonstrate a statutory right to         studying here. Of course, we also would      208 Resolving Staff Performance or
    obtain it such as the NZ Police,         like to hear about the positive things you       Conduct Issues
    Department for Courts, Immigration       experience.                                  209 Harassment Prevention
    New Zealand, Work and Income             For further information on what you          501 Health & Safety
    New Zealand, Inland Revenue              should expect at Ara, see our policies
    Department, and the Accident             manual: www.ara.ac.nz/about-us/
    Compensation Corporation. We may         policies
    also disclose personal information
    to other agencies which also             International students also refer to the
    demonstrate a statutory right to         Education ( Pastoral Care of International
    obtain it. The fact that you are         Students) Code of Practice 2016.
    currently enrolled in a programme
    or course or not may be disclosed to
    other third parties.
5   Some information may be held in
    our archives for audit purposes and
    to enable us to provide you with
    evidence of your enrolment and
    achievements in years to come. This
    information is stored even if you are
    not currently enrolled.

8
Ara Student Rights & Responsibilities

Ara is committed to the wellbeing            Your responsibilities as a                    •   Misuse of technology, software,
and achievement of ALL students. To          student                                           hardware, or communication
create and maintain the best possible                                                          systems provided by Ara (refer Code
                                             As a student at Ara you are expected to:
teaching and learning environment, all                                                         of Conduct for Computer Users in
students enrolled at or attending/using      Behave safely                                     particular)
services at Ara agree to accept certain      • Take care when using equipment
                                                 and facilities                            •   Any form of harassment, bullying or
responsibilities, respect the rights of                                                        discrimination including social media
others and behave in an acceptable           •   Wear suitable clothing
manner.                                                                                    •   Unacceptable sexual behaviour
                                             •   Comply with health and safety                 (eg sexual harassment, accessing
Your rights as a student                         guidelines and instructions                   pornography/other restricted
As a student at Ara you have the right to:                                                     material)
                                             •   Take precautions so as not to
Fairness                                         endanger yourself or others               •   Substance misuse including drugs
• Open and accurate information                                                                and alcohol affecting behaviour,
                                             •   Comply with visa requirements
•   Fair evaluation and assessment, and                                                        health or safety
                                             •   Follow relevant professional
    timely feedback                                                                        •   Smoking in all Ara buildings, in
                                                 guidelines
•   Problems handled as quickly as                                                             Ara vehicles or on all Ara land and
                                             •   Ensure you are not intoxicated or
    practicable and consistent with                                                            perimeters including all car parks,
                                                 under the influence of drugs when
    “natural justice”                                                                          green spaces, and external eating
                                                 at Ara or involved in Ara related
•   Personal privacy                                                                           areas
                                                 activities, eg field trips
•   Support, representation and                                                            •   Violence or threats of violence
                                             Respect others
    advocacy from the Student Advocate       • Be sensitive to personal, social and        •   Vandalism or other abuse of facilities
    if requested                                cultural differences                           and buildings
Respect                                      •   Respect the needs, rights and             •   Disruptive behaviour in class and/
• Academic freedom, defined in the               freedoms of others                            or designated learning areas (eg
   Education Act as “freedom, within                                                           arriving late, unauthorised use of
                                             •   Help to uphold the integrity of Ara           technology, interfering with the
   the law, to question and test
                                                 qualifications by discouraging/               learning of other individuals)
   received wisdom, put forward
                                                 reporting dishonest practices
   new ideas and state controversial                                                       Academic staff have the responsibility
   or unpopular opinions”                    Observe Ara policies and procedures
                                                                                           to maintain a safe and effective learning
•   Freedom from any form of                 • Familiarise yourself with what Ara          environment. They may ask you to leave
    harassment or unjust discrimination         expects of you as a tertiary student       the class if your behaviour indicates
                                             •   Behave appropriately for a tertiary       limited ability to be safe, disturbance to
•   Respect for personal, social and
                                                 education environment                     others’ learning, or put others at risk.
    cultural differences
                                             •   Endeavour to meet all course              Ara takes this statement of rights and
•   Representation in the development,
                                                 requirements including financial          responsibilities seriously. Your marks,
    implementation and review
                                                 obligations                               reports and references may include
    of policies through student
                                                                                           an assessment of your behaviour, as
    representation                           •   Be honest when completing
                                                                                           well as your educational achievement.
Standards                                        assignments/other assessments
                                                                                           Infringement may lead to probation or
• Programmes that meet internal and          •   Comply with requirements of               exclusion may lead to cancellation of a
   external standards for approval and           programme handbooks                       current enrolment and/or refusal of a
   registration                              •   Follow Ara policies and regulations       future enrolment (see relevant policies).
•   Competent and effective teaching             (www.ara.ac.nz/about-us/
                                                 policies)
                                                                                           Further Information
•   Appropriate support services
                                                                                           This sheet is supported by a formal
    delivered in a professional manner
                                                                                           policy available electronically via Ara’s
•   Facilities and resources that meet or    Unacceptable behaviour for
                                                                                           website. You are also invited to contact
    exceed Health and Safety legislation     students, staff or visitors at Ara            Head of Department/Programme
                                             Your responsibilities as a student include    Manager, Student Advocate, Student
Your rights will be upheld by Ara
                                             behaving in an acceptable manner.             Services Manager, Registry Manager or
management. If you think they have
been infringed, please contact your Head     The following are not acceptable              Human Resources if you need further
of Department/Programme Manager,             behaviours for anyone (staff, students or     information or help in interpreting your
Student Advocate, Student Services           visitors) at Ara or involved in Ara related   rights or responsibilities.
Managers, Registry Manager, or Human         activities:
Resources.                                   •   Breaking any NZ law (eg assault,
                                                 theft)
                                             •   Any form of cheating (including
                                                 plagiarism and other dishonest
                                                 practices)

                                                                                                                                       9
Ara Terms & Conditions of Enrolment
1 Student fees, charges & other                     2 Enrolment/Changes to                         Prior to completing enrolment Ara will use
  debts                                               Personal Details                             your personal email address as the main
      Refer to CPP107 Fee Payment policy                                                           point of contact. If you need to change
                                                    2.1 Your enrolment as a student in any
                                                                                                   your email or postal address details at
1.1     The service you, the student,                   course at Ara remains provisional
                                                                                                   this time it should be done online via the
        purchase is the right to attend                 until you have completed ALL
                                                                                                   student portal.
        specified Ara courses. This service             necessary enrolment procedures.
                                                                                                   Once you are fully enrolled all contact
        is provided in full upon formal                 These include:
                                                                                                   will be through the Ara email and student
        enrolment.                                      • receipt by Ara of a current
                                                                                                   portal. It is a condition of your enrolment,
1.2     Ara student fees and charges for each           Admission & Enrolment form
                                                                                                   that all students must read information
        course are established by the Council.          completed, dated and signed by you,
                                                                                                   on their Ara student email/student portal
        In the event of any discrepancy                 the student.
                                                                                                   at least once per week (you are strongly
        between department advice, public               • acceptance by Ara of your request        advised to check your email daily).
        advertisements, brochures, letters              for enrolment in the course.
                                                                                                   This requirement is for your protection
        or other communication, the Ara                 • payment in full of all fees and          and will ensure that you are up-to-date
        current tuition fee on the Student              charges for the course.                    with all requirements and information
        Management System at the time of            2.2 Students are required to produce           from Ara.
        enrolment will prevail.                         evidence of identity, citizenship and
        International student fees and                  residency (see page 4 for approved         5 Changes to Enrolments
        charges are set out in the student’s            documents). Ara will withhold the          5.1 If you wish to change your course,
        invoice. In the event of any                    academic results for students who              you must make your request in
        discrepancy the student’s Ara invoice           have not provided identification               writing to your Head of Department
        will prevail.                                   documentation, until such time as              either as a written statement/letter
1.3     Liability for fees: Unless otherwise            copies of the relevant documents are           or by completing an Enrolment
        specified, students become liable               received.                                      Amendment form.
        for fees once they start attending          2.3 Domestic students who do not               5.2 In addition to any difference in tuition
        classes at Ara. For avoidance of                supply the correct identification              fees, an administration charge may
        doubt, distance learning students are           documentation, may be liable for full          apply to each course change.
        deemed to start attending classes               international fees.
        when, in the reasonable opinion             2.4 Acceptance of your request to enrol        6 Withdrawal from Courses
        of Ara, they are participating in a             will not be given if you still owe               Refer: http://www.ara.ac.nz/about-us/policies
        course (as may be evidenced by                  course fees and charges from a
        communications with a lecturer                                                             6.1 Formal withdrawal from a course of
                                                        previous enrolment.
        or accessing any of Ara’s distance                                                             study at Ara must be made in writing
                                                    2.5 Ara reserves the right to decline a
        learning resources).                                                                           either as a written statement/letter
                                                        request for admission & enrolment.
                                                                                                       or by completing an Enrolment
1.4     Additional external examination or          2.6 Upon payment of the fees and                   Amendment form.
        registration fees, if not paid at the           charges for enrolment in a course,
        time of enrolment, must be paid by                                                         6.2 The effective date of withdrawal will
                                                        you will be issued with an official
        a date specified by Ara. If not paid by                                                        be the date on which the Institute and
                                                        Receipt. This is your proof of
        the specified date, the responsibility                                                         receives your written advice not your
                                                        payment and enrolment and must be
        lies with you, the student, to pay such                                                        last day of attendance.
                                                        presented to support any subsequent
        fees directly to the examining body.                                                       6.3 Withdrawal from all courses of study
                                                        adjustments to your enrolment.
1.5     Attendance /engagement (without                                                                at Ara requires the return of any Ara
        formal enrolment) at any Ara course         3 Confidentiality Agreement                        materials on loan or hire including
        will be deemed to be your acceptance                                                           your Ara ID Card and any relevant
                                                    On receipt of an application for study, or         class texts, workbooks or equipment.
        of the liability for all fees and charges   completion of enrolment, you are issued
        associated with the course, and you         with a unique Ara identifier (student          7 Refund of Fees and Charges
        will be invoiced for such fees plus an      ID number). Signing your Admission &
        invoicing charge.                                                                          7.1     Domestic Students – Refer: http://
                                                    Enrolment form is evidence that you are
1.6     Should you fail to pay any invoice(s)                                                              www.ara.ac.nz/_data/assets/
                                                    confirming that:
        by the due date then you shall pay                                                                 pdf_file/0004/131566/APP504-
                                                       • 	the evidence of identity belongs to
        all costs and expenses whatsoever                                                                  Regulations-Governing-
                                                          you
        (including legal costs and debt                                                                    Admission17.pdf
                                                       • 	you authorise the use of your
        collection agent fees) which may be                                                              a) Any request for refund of fees and
                                                          unique identifier for admission and
        incurred in the recovery or attempted                                                               charges associated with formal
                                                          enrolment purposes
        recovery of the overdue amounts                                                                     withdrawal from a course as
                                                       • 	you accept responsibility for all uses            specified in (6) above, must be made
        from you. Under these circumstances               of your unique identifier
        Ara may give to, or obtain from,                                                                    in writing before the nominated Last
                                                       • 	you agree not to provide your unique              Withdrawal Date.
        any third party information about
                                                          identifier or password to other                b) A formal withdrawal after the
        your personal or commercial credit
                                                          people.                                           Last Withdrawal Date will not be
        arrangements.
                                                    4 Communication with Ara                                eligible for a refund of the Ara
                                                                                                            fees and charges. In extenuating
                                                    Students are required to ensure that Ara                circumstances Compassionate
                                                    has their current address (where you are                Consideration may be granted.
                                                    living) at all times.

10
Refer: www.ara.ac.nz/_data/assets/                    agreement of the original payee and          may also be provided to the parent,
      pdf_file/0010/403939/APP504a-                         used as payment towards another              guardian or caregiver of an international
      Consideration-of-Fees-and-Charges-                    course.                                      student. In addition, when required
      Refunds.pdf                                       8.2 Ara reserves the right to alter delivery     by law, we will release information as
   c) Refund amounts of less than $10                       dates/times of a course. Where               directed. An information matching
      will not be made. A credit balance up                 days, dates or times are altered, Ara        agreement exists between the Ministry
      to $10 will be held on account and                    undertakes to attempt to contact             of Social Development and Ara, which
      can be used to offset subsequent                      all enrolled students either at their        allows payment of loans and allowances.
      expenditure. All credit balances up to                stated email address or contact              Students have the right to request to see
      $10 will be written off on completion                 number to inform them of such                and correct if necessary the information
      of your course, or the end of the                     changes.                                     you have provided. If you wish to enquire
      academic year, whichever is the                                                                    about personal information held by Ara
      earlier.                                          9 Privacy (Personal Information)                 please contact the Privacy Officer in the
   d) External examination fees will                    The Institute collects and stores                first instance. You will be required to
      be refunded in full if a withdrawal               information about students to comply             provide some form of valid ID such as a
      is advised before the specified                   with various statues and/or regulations,         drivers licence or passport if you wish to
      payment date. Application for                     to enable us to make decisions regarding         access your personal information.
      refund of examination fees after that             your academic progress, and to provide
      date must be made directly to the
                                                                                                         Workforce restrictions for
                                                        you with evidence of your academic
      appropriate examining body.                       achievements. This information may               children’s workforce
   e) Approved refunds will be direct                   be also shared with other Ara schools/           If you have a criminal conviction, and you
      credited to the party making the                  areas on a ‘need to know’ basis, and is          are studying (or considering studying)
      original payment.                                 used to arrange appropriate support for          toward a qualification that will lead to a
7.2 International Students - to view                    students. After graduation your contact          job in the state funded sector (including
     Ara’s refund procedures for Full Fee               information is used for the graduate             teaching or providing youth services)
     Paying (FFP) International Students                destination survey and provided to               working directly with children, you will
     go to: www.ara.ac.nz/explore-ara/                  the Alumni office. Where it is relevant,         need to check whether your conviction
     international/how-to-apply/refund-                 personal information may be disclosed to         could prevent you from working in
     policy                                             other agencies such as but not limited to:       some roles in your chosen field. This is
                                                        Ministry of Education, Audit New Zealand         because new legislation, the Vulnerable
8 Alteration or Cancellation                            New Zealand Qualifications Authority,            Children’s Act 2014, will prevent state
  of Courses                                            Industry Training Organisations, industry        sector agencies and government-funded
8.1 Ara reserves the right to cancel any                licensing and registration bodies, other         service providers from hiring people
    course before the commencement                      tertiary institutions and providers of work      with convictions for ‘specified offences’
    date – fees and charges paid will                   experience for students in courses with          to work with children in some roles. The
    be refunded in full to the person or                a practical component. Upon failure to           restrictions came into effect on 1 July 2015.
    organisation which paid originally,                 comply with the attendance requirements          This information has been supplied by the
    or may be transferred with the                      for international students, information          Children’s Action Plan Directorate and the Tertiary
                                                                                                         Education Commission.

2018 Standard Charges
Type of Application                                                Charge (GST inclusive)
Award of a cross credit                                            $100 per application for cross credits external to Ara
                                                                   (No charge for internal Ara cross credits or standard cross credits)
RPL assessment                                                     $100 non-refundable application fee, $100/hour assessment fee may also apply
                                                                   - actual charge based on estimate of time required
Reconsideration - Remark                                           $50 standard fee (refundable if 5% variance or change in grade from NC to Pass)
Reconsideration - Independent Remark                               $100 standard fee (refundable if 5% variance or change in grade from NC to Pass)
                                                                   A higher fee may be set with the approval of the Academic Director if independent
                                                                   remarking is complex and likely to incur additional costs
Appeal                                                             $100 standard fee (refundable if appeal upheld)
Resubmission of assignment/project                                 $100/hour, ($50 minimum charge), plus any additional materials costs
(refer to your programme handbook to see if charge applies)        - actual charge based on duration of reassessment
Second result reassessment                                         $100/hour, ($50 minimum charge), plus any additional materials costs
                                                                   - actual charge based on duration of reassessment
Alternative assessment                                             $25/hour (invigilation costs only) or $100/hour (other costs), plus any additional
                                                                   materials costs - actual charge based on duration of alternative assessment
Duplicate result notice                                            No charge
Duplicate Award document (A5)                                      $50
Duplicate Award document (A4)                                      $75
Replacement of Student Identity Card                               $20
English Language registration fee                                  $250
International student semester-by-semester payment fee             $150
(to mainstream programmes when paying other than annually)
Electronic Immigration Visa Submission Charge                      $220
Interpretation of Transcript and provision of                      $50 application fee – an hourly rate ($75 per hour) may be charged depending on
information to overseas professional bodies                        the complexity of the requirements
Homestay Placement Fee                                             $300 individual student (Christchurch); $350 individual student (Timaru);
                                                                   $250 group students
                                                                                                                                                          11
Ara is proud to be a smokefree institute

PO Box 540, Christchurch 8140, New Zealand
Telephone 0800 24 24 76 ı Facsimile +64 3 366 6544
www.ara.ac.nz

04015 Sep 2017
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