Auckland English Academy Student Handbook 2018 - NZQA Category 1 Member of English New Zealand
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Auckland English Academy
Student Handbook
2018
NZQA Category 1
Member of English New Zealand
Contents Welcome from the Principal
1 Welcome from the Principal
2 Getting Started
3 Class Time Table
4 Campus Map and Facilities
8 School Staff Members
9 Tests and Assignments
10 Benefits of Studying English and Pathways
Welcome to Auckland English Academy.
11 School Rules
13 Attendance At AEA, we understand that success in learning English comes from
15 Policy and Warning Letter Procedure understanding your needs and providing classes that are motivating,
16 Complaints supportive and enjoyable. And, of course, by providing excellent teachers!
18 Financial Disputes
This is what we have been doing for over 25 years. But we don’t rest on
18 Withdrawal and Cancellations
our past success; we continue to improve what we do and how well we
20 Protection of Student Fees do it. One of the ways we do that is by listening to you. For the period
21 Administration Matters of your study, AEA will be your second home. We want you to have an
23 Student Support and Care excellent experience here. Thats why we say “English for you!” A course at
26 Health and Safety AEA is an opportunity for you to make new friends, experience
New Zealand, improve your English, and achieve your goals. We are
27 Emergency Procedures
here to help you do that.
30 New Zealand Laws
33 Water Safety I am pleased to welcome you to Auckland English Academy and
34 Driving in New Zealand Auckland City!
36 Living in Auckland
Wayne Dyer
39 Treaty of Waitangi
Principal
40 NZ Public Holidays
41 Directory
AEA Student Handbook 1
Getting Started Class Timetable
Here are some tips to make your stay at Auckland easier, safer and Daily Timetable
more enjoyable. Your English class is from Monday to Friday.
AEA Daytime
01 Remember your
Timetable
02 Know your
Contacts
03 Confused? Worried?
Upset? Monday - Thursday
Remember what Remember all Talk to us! We are
time your class your contacts: here to help. Talk to 09:00 - 10:30 Morning Class
starts and where homestay your 1st language
your class is! number, Welfare support person or 10:30 - 10:45 Break
Manager number, talk to the Welfare
Emergencies etc. Manager. 10:45 - 12:00 Morning Class
12:00 - 13:00 Lunch
13:00 - 15:00 Afternoon Class (10 min break)
04 Find Your Transport 05 Get Student ID 06 Know the School
Rules
Understand public If you want a
transport and how student discount You must Friday
to get to school for transport, bring remember the
and how to get a passport sized School rules (page 09:00 - 10:30 Morning Class
home from school. photo to reception. 11). Failing to follow
Buy yourself an AT We will provide an the rules will result 10:30 - 10:45 Break
HOP card! AEA student ID in consequences.
10:45 - 11:30 Morning Class
11:45 - 12:00 Assembly
12:00 - 13:00 Lunch Break
07 Keep your Receipt! 08 Get to know your
School
09 Stay Connected
13:00 - 15:00 School Activities (Compulsory)
When you pay Follow us on
for anything, Get to know the Facebook! We
especially medical school campus regularly update AEA Evening
services or (Page 4 - 7) and upcoming events
expensive goods, the staff (page 8) and breaking news Monday - Friday
ask for a receipt on our FB page.
and hold on to it! Don’t miss out! 17:30 - 19:00 Evening Class
19:00 - 19:30 Break
19:30 - 21:30 Evening Class
2 AEA Student Handbook AEA Student Handbook 3
Campus Map and Facilities
Level 1 Level 2
Reception Classrooms
First Aid Library
Staff Room Computer Lab
Men’s Toilets Study Area
Student Lounge Women’s Toilets
Student Kitchen
Cafe
Pool Table
4 AEA Student Handbook AEA Student Handbook 5
Level 3 Level 4
Prayer Room AEA Classrooms
Classrooms Women’s Toilets
Principal’s Office
Men’s Toilets
Prayer Room
6 AEA Student Handbook AEA Student Handbook 7
First Language Support Tests & Assessments
Your teacher will arrange scheduled tests to help you review your progress
and give feedback throughout your English course no matter how many
weeks you are enroled for. These regular assessments are compulsory, you
have to be present during test weeks. It is part of your attendance.
Weeks 6 and 12:
AEA teachers follow a 12-week term. In the middle and at the end of the
James Kim Megumi Kato Mihir Gohil
term, you will be assessed on your reading, writing, listening and speaking.
Korean Japanese Hindi
Following the tests, your teacher will talk to you individually to discuss your
scores and your progress in general.
Promotion
Most students remain at the same level for approximately twelve weeks.
Some students spend less than 12 weeks at a level and some longer, it
all depends on how each student performs in class and in the 6 weekly
assessments. Most promotions happen after week-twelve assessments.
Aline Lockett Ahmed Junina Doris Ding
Portuguese & Spanish Arabic Feedback
Mandarin
An anonymous survey on courses, teachers, facilities and activities will be
given to you at the end of your enrolment. Of course, your suggestions
are also welcome at any time during your programme!
Cyndi Chen Aurore Mousset
Mandarin French, Spanish,
Mandarin, Portuguese
8 AEA Student Handbook AEA Student Handbook 9
Benefits of Studying English and Pathways School Rules
There are many benefits to studying English. Our English language courses The School has rules for both students and teachers. As a student you are
will help you to: expected to follow the rules and behave at all times in a responsible way.
• Experience life in an English speaking country.
Behaviour
• Learn daily English for study, travel and employment.
• You must abide by the laws of New Zealand. Make sure that you are
• Gain the opportunity to advance to the next level in your
familiar with the laws regarding alcohol, tobacco, and drugs.
language study.
• Respect your teachers and your fellow students and behave in
• Have opportunities to study at our sister school, New Horizon in Napier.
a responsible way at all times.
• Advance to other courses within the ICL Education Group.
• Violence or harassment of any person on or off campus is
• Upon completion of your course, you will receive a Certificate* unacceptable. Some examples of unacceptable behaviour and
harassment are provided below.
*You will need to maintain (80%) attendance to be awarded your
• Use of foul, obscene or abusive language.
certificate.
• Use of any weapons.
• Smoking on campus.
Study Pathways • Use of alcohol or illegal drugs.
By studying English with us you will be able to gain further study • Behaviour or interactions of a sexual nature.
opportunities within the ICL Group of schools. These include:
• Stealing or intentionally damaging the school, student or staff
• ICL IELTS. property or belongings.
• ICL Diploma Programmes in Computing, Business and Early Childhood
Education. Computer Use
• Study English at New Horizon in Napier. • No food or drinks are allowed in the computer areas.
• No downloading of movies, music or large files of any kind.
• Do not remove any computer gear from the classroom.
• Do not shut down any computers after use. Just log off.
• You must not intentionally damage or vandalize computers or
computer equipment.
10 AEA Student Handbook AEA Student Handbook 11
Attendance
• DO NOT unplug any power plugs or cables. All international students on a student visa issued by Immigration
• Do not save files on school computers (you may save your data to New Zealand are required to attend 100% of their classes.
a USB disk). • Students on a student visa must attend 100%.
• Report any damage or broken equipment to your teacher or • You must arrive on time for all sessions including returning from breaks
reception immediately. and you must stay until the end of class. If you leave class early or
• You must not download pornography or any other material(s) of an without informing the teacher, you will be marked as absent.
offensive nature. • If you are more than 10 minutes late, you will be marked absent for
past hour.
Rules for Students Under the Age of Eighteen (U18) • Absent students must notify the school on 09-368-4343. (You will still be
• Must not smoke or drink. marked as absent).
• Must not enter pubs, bars or nightclubs. • If your attendance falls below 90%, you will receive an Attendance
• You must stay at school approved accommodation, with your parents Reminder Letter.
or a designated care giver. • If your attendance does not improve, you will receive a First Warning
Letter, followed by a Second Warning Letter.
If you break the rules
• If your attendance continues to fall, you will receive a Withdrawal
• Your teacher may ask you to leave the class. Letter. If this happens, you will be withdrawn from your course and
• You will receive a Report of Issue of Concern (RIC). Immigration NZ will be notified. Your visa may be cancelled.
• If the behaviour continues, you will receive warning letters. If your course is less than 12 weeks and you have a visitor visa, you are
• If you are under 18 years old, your parents will be informed. still expected to attend all your classes. If you do not, you will still receive
Warning Letters and be withdrawn from your course.
• Reports of Issue of Concern and Warning Letters will be kept
in your student file.
• You may be withdrawn from the school and you will no longer be
allowed to study at AEA.
• Immigration New Zealand will be informed and your visa may
be cancelled.
• Refunds of fees in this event will be at the discretion of the Principal.
12 AEA Student Handbook AEA Student Handbook 13
Policy & Warning Letter Procedure
Medical/Doctors Certificate If you are absent from class and your attendance falls below 85%, you
If you miss classes due to illness, you will be marked absent unless you get will be issued with Warning Letters. At AEA there are two Warning Letters,
a signed medical certificate from a NZ registered GP. followed by a Withdrawal Letter. If you are withdrawn from AEA, Immigration
New Zealand will be informed and your visa may be cancelled.
Medical/Doctor’s certificates must:
• Be received by the office no later than three days after the period of The AEA warning letter procedure is outlined below:
sick absence.
• State the doctor’s recommendations for you to not attend class. If your attendance rate falls below 90%, you will receive an Attendance
Reminder notice.
• Cover the days of absence.
• Include the words “was examined by me and in my opinion is...” (not
the wording... “reported to me that they were sick...”). If your attendance rate falls below 85%, you will receive a First
Warning Letter.
A formal note from a hospital stating the above conditions is
• Reception will make an appointment for you to meet with a Student
also acceptable. Support staff member to explain your absences. You must attend
this meeting.
If your attendance rate falls below 80%, you will receive a Second
Warning Letter.
• Reception will make an appointment for you to meet with a Student
Support staff member or the Director of Studies to explain your
absences. You must attend this meeting.
• You will be asked to sign an agreement that you will come to 100%
of your classes going forward and you will be helped to formulate a
plan to achieve this.
• The second warning letter is your Final Warning.
If your attendance rate falls below 75%, you will be issued with
a Withdrawal Letter. If you are withdrawn from your course, your
enrolment at AEA will be terminated. This means:
• You will no longer have the right to study at AEA
• Immigration New Zealand will be informed of your withdrawal
• Your visa may be cancelled.
14 AEA Student Handbook AEA Student Handbook 15
Complaints
To make an Academic Complaint - Academic Only. To make a Homestay Complaint - General Non-academic.
If you are unhappy with your class or the school, we have a complaints If you have a problem with your homestay and you wish to make a
procedure to help solve your problems. You should follow the school complaint you may follow the Homestay Complaint Procedure below.
process for making a complaint below.
If it is a class problem, then you should first talk to your teacher. He/she will Step 1
do their best to help you and hopefully solve the problem, However, if you Talk to Student Support staff.
are not satisfied with the answer from your teacher or if he/she cannot
solve the problem for you, you may want to continue with your complaint
by following the steps in the Complaints Procedure below. Step 2
(If you are still Talk to the Accommodation and Welfare
unhappy) Manager, Misako Okawa.
Step 1
Talk to your teacher.
Step 3
(If you are still External Contact
Step 2 unhappy) English New Zealand
(If you are still Talk to the Director of Studies. admin@englishnewzealand.co.nz or 03 386 12222
unhappy) NZQA
gadisk@nzqa.govt.nz or 0800-697-296
Step 3
(If you are still Put your complaints in writing using the Complaint
unhappy) form at reception and address it to the Principal You have the right to an advocate or you may bring a support
person at any stage of the process.
Step 4
(If you are still External Contact For more information on making a complaint with NZQA:
unhappy) English New Zealand http://www.nzqa.govt.nz/about-us/make-a-complaint/make-a-complaint-about-
admin@englishnewzealand.co.nz or 03 386 1222
a-provider/
NZQA
gadisk@nzqa.govt.nz or 0800-697-296 Remember
You must use the School Complaints Procedure before you contact NZQA or
English New Zealand
16 AEA Student Handbook AEA Student Handbook 17Financial Disputes
If you have a financial dispute over tuition fees or homestay payments For additional information on withdrawals and refunds, visit the NZQA
with AEA, You may contact FairWay Resolution. Government website:
• They will help you resolve financial or contractual disputes with your http://www.nzqa.govt.nz/providers-partners/approval-accreditation-and-
school through iStudent Complaints. registeration/student-fee-protection/student-withdrawals-refunds/
• There is no cost to you for this service.
• Enrolment and insurance fees are non-refundable.
• They are an independent service with experience in helping people to
resolve disputes. • Expenses incurred offshore on student recruitment and visa
applications are non-refundable.
You can contact iStudent Complaints on 0800 00 66 75 • If requested AEA will provide you with details of working out the
maximum deductible percentage.
Or at: • In the event of a dispute over the amount deducted, you can refer
http://www.fairwayresolution.com/got-a-dispute/istudent-complaints. the matter to the Disputes Resolution Scheme by contacting NZQA on
0800-697-296 or Fairway Resolution on 0800-774-422.
• Refund conditions also apply if you are unable to get a visa, or if you
Withdrawal and Cancellations cancel your application before you arrive in NZ or before the first date
of the course.
We hope you will be very happy here and that no refunds will be needed. • The school will consider applications for refunds in exceptional
circumstances. Any refund will be made at the discretion of
If you wish to withdraw from your programme of study: the Principal.
• You will have to fill out the ‘withdrawal and Refund’ form which is • If the school is for some reason unable to offer your course, or the
available at reception. School ceases to be a provider or a signatory to The Education
(Pastoral Care of International Students) Code of Practice 2016.
• You should state the reason for your refund request in
your application. • If your course is cancelled after its start date, you will be refunded
all unused fees proportional to the number of weeks of your course
If you shorten your course and apply for a refund outside the time frame remaining. Every attempt will be made by the School to enrol you in
of the refund policy, you will not normally be given a refund. Approval of another course suitable to your needs.
refund requests outside the policy is at the discretion of the Principal.
• The homestay administration fee and the homestay placement fees
are non-refundable.
18 AEA Student Handbook AEA Student Handbook 19Protection of Student Fees -Fee Protect Scheme Administration Matters
AEA protects your fees through Public Trust. Public Trust is appointed by Services at Reception
the Government to protect your student fees. The following services are offered at reception.
This includes: 1. Holiday Application.
• Tuition costs Holidays will only be approved if you meet the holiday conditions for your
• Accommodation costs school. All holidays must be applied for in advance and approved by
• Travel and health insurance, if arranged by the School the Director of Studies. If you take a ‘Holiday’ without the approval of the
Director of Studies, you will be marked as absent.
• Living expenses
Holiday Conditions:
To ensure that your fees are protected by Public Trust, you will be
asked to sign the Public Trust Form (PT Form) by our Student Support Staff One week holiday for every 24 weeks enroled
on enrolment.
Attendance Required:
By signing this form, you agree for Public Trust to protect your fees by 90%
putting your fees into a trust account which are then released slowly to
AEA over the time of your study. 2. Change of Course
Fill out the ‘Change of Course form at reception. This will have to be
If AEA is unable to provide your course, (for example, due to school approved by the Director of Studies before you can change your class or
closure or loss of registration with NZQA), then Public Trust would be able programme. We will inform you within 5 working days if your request has
to refund your remaining fees. been approved or declined.
More information from Public Trust is available for students at: 3. Proof of Address Letter
http://www.publictrust.co.nz/fee-protect/information-for-students To open a bank account you will need a letter from the school to
confirm your home address in Auckland. You may apply for ‘Proof of
Address’ at reception.
20 AEA Student Handbook AEA Student Handbook 21Student Support and Care
4. Academic Progress and Attendance Letters Auckland English Academy wishes to create a safe and enjoyable
If you require attendance and academic letters from the school, you environment for all students. If you have any matters of concern, please
may do so by filling out an ‘Application for Records and Certifying Letters’ discuss these with your 1st language support staff, your teacher, the
form. We will aim to have the requested documents ready for you within Director of Studies or the Principal.
ten working days. If you require these documents to apply for a visa
extension, make sure that you request the documents well in advance Accommodation and Welfare Manager
to allow time for them to be processed by administration before your Misako Okawa
submission date. Accommodation
Welfare
5. Student ID Cards Under 18 students
To get your student ID card, you need to bring with you a passport sized
photo. Your ID card usually takes about one day to make.
6. Making Appointments to See Staff Members or Career Service Misako Okawa is the Accommodation and Welfare Manager, she can
help you with:
If you require to see the Director of Studies or a Student Support staff
member, you may do so by making a booking at reception. You may • Personal safety and well-being issues.
also book career services appointments at reception as well. • Mental and physical health.
• Accommodation and homestays.
7. Complaints
• Student support for under 18 year old students and students at risk and
If you wish to make a complaint in writing, you may fill out the ‘Student
special needs.
Complaints’ form available at reception.
You can email her at:
Attendance Requests accommodation@icl.ac.nz
If you want to check your attendance, please email the AEA
Administrator, Yi Song at yisong@english.co.nz 24/7 Emergency contact
Include your name, ID number and course in your email. Please put Misako is also the emergency contact person. She is available anytime
‘Attendance’ in the subject line. Attendance will only be given including after hours or during weekends. She is available 24 hours a day
out via email. on 021 780 793.
22 AEA Student Handbook AEA Student Handbook 23The Education (Pastoral Care of International Students) Code of Full details of what is covered can be found in the code itself:
Practice 2016 http://www.nzqa.govt.nz/assets/Providers-and-partners/Code-of-
The Code of Practice is a government document that provides a Practice/2016-Code-pdfs/2016-Code-of-Practice-English.pdf
framework that sets out the minimum standards of advice and care that
are expected of educational providers for international students. The To check that your provider is a signatory to the Code:
Code applies to pastoral care and provision of information only, and not http://www.nzqa.govt.nz/providers-partners/education-code-of-practice/
to academic standards. signatories- to-the-code-of-practice/
The Code of Practice applies to all New Zealand education providers with
international students enroled. The Code is mandatory to these providers
and must be signed by them.
Pastoral Care Coordinator
Aurore Mousset
AEA is a signatory to The Education (Pastoral Care of International
Aurore can also help with issues or concerns you
Students) Code of Practice. The Code ensures that:
have while studying at AEA. Aurore can speak:
• High professional standards are maintained.
French, Spanish, Mandarin and Portuguese.
• The recruitment of international students is undertaken in an ethical
and responsible manner. auroremousset@icl.ac.nz
• Information supplied to international students is comprehensive,
accurate, and up-to-date.
• Students are provided with information prior to entering into
any commitments.
• Contractual dealings with international students are conducted in an
ethical and responsible manner.
• The particular needs of international students are recognised.
• International students are in safe accommodation.
All providers have fair and equitable internal procedures for the resolution
of international student grievances.
24 AEA Student Handbook AEA Student Handbook 25Health and Safety Emergency Procedures
At Auckland English Academy we aim to provide students with a healthy Fire alarms and fire drills
and safe environment to study in. This includes both your personal When the fire alarm rings you must leave the building immediately by
wellbeing and physical safety. If students are healthy and feel safe, they the stairs and go to the Assembly Point, in front of the ICL Building. Leave
are more likely to be successful in their studies. immediately and do not pack up or take anything with you. Your teachers
and the Fire Wardens will direct you.
Reporting Dangers or Hazards
Nobody is allowed to return to the building until the Fire Warden gives
If you feel unsafe or see something that is unsafe, or something that needs permission. Treat all alarms as a genuine emergency.
to be fixed at the school or in your homestay, you may talk to reception,
your first language support staff or the Pastoral Care Coordinator. If You Discover a Fire:
• Activate the nearest fire alarm.
First Aid
• Phone the Fire Service. Dial “111”
We have a First Aid kit located at reception and staff who are trained
• Evacuate the building using the nearest safe fire exit.
in First Aid. If there is a medical emergency, then report to reception
immediately. Our trained First Aid Staff will know what to do. • Use fire-fighting equipment only if no danger is involved.
• Do not use water extinguishers or fire hoses on fires involving electrical
Useful Contacts equipment.
For full list of health and safety resources please refer to the directory at
If the Alarm Sounds or You are Instructed to Evacuate
the end of this handbook (Page 39). You can access information and
help. Make sure that you read and familiarize yourself with them. • If it is safe to do so, turn off appliances that if left unattended would
likely cause a fire.
If you require additional help, you may ask one of our Student Support • Evacuate the building immediately using the nearest safe fire exit.
Staff members.
• Make sure that all other occupants evacuate with you.
For mental and physical health, as well as cyber-bullying. Talk to our • Do not linger to collect personal belongings.
Welfare Manager, Misako: 021 780 793 • Do not carry food, drinks or bulky items when evacuating.
• Close all doors as you leave. Leave lights on.
• Assist any persons with disabilities.
26 AEA Student Handbook AEA Student Handbook 27• Do not use the lifts to evacuate. Harassment
• Proceed to your assembly areas outside adjacent buildings New Zealand is a country where all people are well protected by the
on Lorne Street. Human Rights Act of 1993. There is a Human Rights Commission based in
• Do not cross the street. Auckland and you can easily access the website at:
• Ensure that all other occupants also move to your assembly area. www.hrc.co.nz
• Do not re-enter the building until the Fire Service has given Racial and sexual harassment is not allowed under the Act and
the “All Clear”. support for people who feel they are being harassed is freely available.
Harassment can mean a number of things like:
Earthquakes • Following, accosting or stopping someone, or interfering with
If the building starts to shake because of an earthquake, follow the their property.
guidelines below. • Contacting a person by phone, correspondence or any other way.
• Move away from windows. • Giving offensive material to someone.
• Take shelter under doorway or solid furniture. • Acting in a way that causes someone to fear for personal safely.
• Follow evacuation procedures.
AEA has a clear responsibility to uphold this law and protect its staff and
• Follow instructions given by Civil Defense Officers or fire wardens.
students. For any more information, talk to a your first language support
• Fire alarms may be activated during an earthquake. staff or the Pastoral Care Coordinator at any time.
These instructions apply at all times including during classes
and examinations.
28 AEA Student Handbook AEA Student Handbook 29New Zealand Laws
Understanding the laws of the country that you are living in is important. If Personal Safety
you break the law then it may create a difficult situation for yourself, you Generally New Zealand is one of the safest countries in the world
could be convicted of a crime, imprisoned or you could even be injured to live in. However, you should still be careful.
or harmed.
Do not:
Here are some important New Zealand laws: • Walk alone at night.
• You must not drive a vehicle with: • Talk to strangers.
• 0% micro-grams of alcohol per litre of breath if under 20 years of age • Carry a lot of money.
or 250 micro-grams of alcohol per litre of breath if 20 years or older. • Wear expensive jewellery or leather clothing.
• You must not drink or carry opened alcohol in public areas of the city. • Leave your belongings (phones, devices, wallets etc. unattended in
• The speed limit on open roads is 100km. public places, this includes the school.
• Under-18 year olds cannot buy cigarettes or alcohol. Do:
• You must not buy or give cigarettes or alcohol for anyone under • Keep your ID card with you.
the age 18. • Take a map and and homestay phone number when you are away
• Students under the age of 18 are not allowed to enter bars or from your homestay.
nightclubs. • Ring your homestay if you are going to be late.
• It is illegal to download copyrighted material such as movies or music. • Tell someone where you are going and when you will be back.
• You must have an International Driver’s Licence or official translation of Reporting a Crime
your own licence before you can drive a vehicle.
If you have information on any crime or illegal activities, or if you or
• A child is anyone under the age of 16. someone you know who is a victim of crime, you can report it to the NZ
• You must not take a photo of any child or children. Police by:
• Class A, B, C drugs are illegal (for example methamphetamines and • Calling 111.
marijuana). http://www.police.govt.nz/advice/drugs-and-alcohol/ • Calling Crimestoppers: call 0800 555 111- you don’t have to reveal
illicit-drugs-offences-and-pen- alties your identity when you call.
• Children must not take part in any gambling activity. Or:
• You must not touch another person without their consent. • Report it online: www.crimestoppers-nz.org
• It is illegal to have sexual relations with anyone 16 years or under.
30 AEA Student Handbook AEA Student Handbook 31Water Safety
When you report crime online, you can write in your own language and it Going to the beach is an important and great social activity. You can do
will be translated and handed to the NZ Police. many activities including swimming, fishing, and boating. If you are going
to a new beach, look for signs that may warn you of any dangers, check
More information on safety is available in 12 languages form the NZ Police out what the local people are doing, ask for advice. Some beaches have
website at: warning signs.
www.police.govt.nz Swimming
If you are swimming at a beach where there are surf patrols:
Cop Chat
• Look for the yellow and red flags.
If you would like to talk to the Police, you can meet them at the Auckland
• Swim between the flags.
Central Library. Police officers are available to meet international students
• Listen to advice from the lifeguards.
and discuss any problems that you may have in confidence. These
• Never swim alone.
officers may be able to speak different languages.
• If in doubt stay out of the water.
Please talk to Aurore Mousset auroremousset@icl.ac.nz for more
• Read and obey the safety signs.
information on the Cop Chat schedule.
• Learn to recognise rip currents.
• Always use safety equipment.
Sexual Health • Never swim or surf when tired or cold.
You must have reached New Zealand’s legal age of consent – normally • Consider other surf users.
16 – before you can have sexual relations.
For more information, check: http://www.watersafety.org.nz/
It is recommended that any student who is of this age that intends to be
sexually active should practice safe sex to avoid an unwanted pregnancy Sun Safety
and/or any sexually transmitted infections (STI’s).
The sun in New Zealand is very strong. From September to April you will
need to protect your skin and eyes from the sun.
You will also find useful information on this website about sexual health:
http://www. familyplanning.org.nz/health_info_issues/family_planning_ You should:
resources. • Put on sunscreen at least SPF30. Apply every 2 hours and especially
after being in the water.
• Wear a shirt with long sleeves.
• Wear a wide brim hat.
• Wear sunglasses.
http://sunsmart.org.nz/be-suns
32 AEA Student Handbook AEA Student Handbook 33Driving in New Zealand
If you decide to drive in New Zealand If you drive without a licence, break the road rules or cause
We strongly recommend that you talk to our Student Support staff before an accident, the Police could:
you decided to start driving in New Zealand. You will need to know about: • Give you a fine or ticket.
• Charge you with a driving offense.
Road Rules
• Stop you from driving in New Zealand.
All drivers must know the road rules, what the road signs mean and how
• Have your car seized or impounded by the Police.
to drive safely.
Learning the road rules is particularly important. You can find out more Guidelines for driving in New Zealand:
about the rules when you study the Road Code.
https://www.nzta.govt.nz/driver-licences/new-residents-and-visitors/
You can get a copy of the Road Code from bookstores, driver licensing driving-on-nz-roads/
agents, a public library or online at:
https://www.nzta.govt.nz/resources/roadcode/about-driving/ Buying and selling a car
https://www.nzta.govt.nz/vehicles/buying-and-selling-a-vehicle/
In New Zealand you:
• Must carry your driver licence at all times when you are driving. For more information contact the Land Transport Safety Authority
• Should carry an official translation of your overseas licence with you if (Freephone 0800 822 422) or visit their website (www.ltsa.govt.nz).
you have one (a translation from an official source, e.g.
a translation service or language centre).
• Apply for a New Zealand driver licence within one year of arriving in
this country or you will be considered an unlicensed driver.
34 AEA Student Handbook AEA Student Handbook 35Living in Auckland
Accommodation/Flatting Opening bank account
After a few weeks or months of homestay you may decide that you can The five major banks in New Zealand are ANZ, ASB, BNZ, Kiwibank, and
manage on your own and decide to share a flat or house with others. You Westpac. Opening a bank account is fast, easy and free, just go to the
should try and share with people who do NOT speak your language so bank of your choice with the required documents:
that you can practice English! Check the cost of rent, food and transport • Your passport
and make sure you can afford to change your living arrangements! • Your visa
• A proof of your address in Auckland (rental contract, invoice
Helpful links to find accommodation:
or proof of address provided by the school)
www.homes.nzherald.co.nz/properties/search
Remember to close your bank account before you go back to your
www.trademe.co.nz/Browse/Rentals home country!
When you rent an apartment or go flatting you may be required by the
landlord to sign a rental agreement and pay a bond. Your tenancy Daily Expenses
agreement helps to protect you and your bond is refundable. For The cost of living is difficult to estimate and depends on your lifestyle.
tenancy advice and disputes resolution, see the Government Tenancy However there are some websites available that will give you an idea
Services website: of the expected costs of living in New Zealand, considering food,
https://tenancy.govt.nz/disputes/tribunal/ transportation, accommodation, mobile, Internet and activities etc. This
will help you to plan financially for your stay:
Public Transportation www.newzealandnow.govt.nz/living-in-nz/money-tax/comparable-
Using Auckland public transportation (buses, ferries and trains) is highly living-costs
recommended. You will need to purchase an AT Hop Card from
Britomart Station. Remember to tag on and off every time you use public
transport. You can get special discounted fares for students by adding a
tertiary ID Sticker.
To find a bus, train or ferry to anywhere in Auckland or to recharge your
AT Hop Card, go to:
https://at.govt.nz/
36 AEA Student Handbook AEA Student Handbook 37Treaty of Waitangi
Work Rights The Treaty is New Zealand’s founding document and is an agreement
If you intend to work in New Zealand on a student visa, you should be between Maori and the Crown (the government). This established
aware of the student visa rules and your minimum work rights as an New Zealand as a bicultural country between two peoples. Now, with
employee before you start working. Below are some useful links: more recent migrants from all over the world New Zealand has a truly
Working on a student visa: multicultural society.
http://nzstudywork.immigration.govt.nz/work-rules-for-students/student- To get the most out of your stay in New Zealand you should understand
visa-rules/ some of the implications of the Treaty. People who honour the
Treaty of Waitangi show respect for others and also understand the
Minimum Rights: important impact of Maori life that makes New Zealand different from
any other country.
https://employment.govt.nz/starting-employment/rights-and-
responsibilities/minimum-rights-of-employees/ A copy of the Treaty is displayed at Reception or you can visit this website
to learn about it:
If you have a dispute with your employer, you may also contact:
www.treaty2u.govt.nz
www.era.govt.nz
www.cab.org.nz/vat/eb/paw/pages/wheretogethelp.aspx
You may also contact our careers advice services at auroremousset@icl.
ac.nz for more information.
Activities
Make sure you check the school noticeboards as we display information
about upcoming events and activity ideas in Auckland.
We also run weekend and holiday tours with our partner, Action Tours.
Please see the school notice boards or ask at reception for information on
available tours.
You can also visit the following websites for more ideas:
www.aucklandnz.com
www.heartofthecity.co.nz
38 AEA Student Handbook AEA Student Handbook 39New Zealand Public Holidays Directory
Below is a list of observed public holidays for New Zealand. There will be no
Organisation Phone number Website
classes on these days and many shops and services will be closed as well.
Emergency
Police, Fire, Ambulance 111
Holiday 2017 2018
Emergency for Mental
Health 1737
New Year’s Day Tuesday 3rd January Monday 1st January
Life Line
(emotional distress, 09 5222 999 www.lifeline.org.nz
Day After
Monday 2nd January Tuesday 2nd January depression, financial/ 0800 543 354 (24 hours)
New Year’s Day
work/family issues)
Auckland Monday 30th January Monday 29th January
Anniversary Day 09 533 3088
Chinese Lifeline www.lifeline.org.nz
0800 888 880 (24 hours)
Waitangi Day Monday 6th February Tuesday 6th February
Alcohol Drug Helpline 0800 787 797 (24 hours) alcoholdrughelp.org.nz
Good Friday Friday 14th April Friday 30th March Problem Gambling
0800 862 342
info Hotline
Easter Monday Monday 17th April Monday 2nd April Auckland Sexual
09 623 1700 (24 hours) sexualabusehelp.org.nz
Abuse Help
ANZAC Day Tuesday 25th April Wednesday 25th April Youth Law 0800 884 529 youthlaw.co.nz
(Free legal advice) 09 309 6967
Queen’s Birthday Monday 5th June Monday 4th June Crime Stoppers 0800 555 111 crimestoppers-nz.org
Labour Day Monday 23th October Monday 22nd October
Christmas Day Monday 25th December Tuesday 25th December Organisation Phone number Website
Boxing Day Wednesday 26th December New Zealand nzqa.govt.nz
Tuesday 26th December 0800 697 296
Qualification Authority
Immigration 09 914 4100 immigration.govt.nz
New Zealand
40 AEA Student Handbook AEA Student Handbook 41Campus Location
10 - 14 Lorne Street, Auckland CBD
Auckland, New Zealand
Phone
+64 (0)9 368 4343
Reception Hours
8:30 - 17:00
24 hour Emergency
Misako
021 780 793
AEA is registered as a Category 1 School with the New Zealand Qualifications
Authority (NZQA) and a member of English New ZealandYou can also read
