Accreditation Pack Lucketts Group - Lucketts Travel
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Lucketts Group The name you can trust The Lucketts Group has been looking after customers since 1926. From the beginning we have always believed in working hard to delight and exceed our customers’ expectations. We have an excellent reputation which is second to none for providing exceptional holidays, high quality coach hire and executive business travel. We guarantee a professional and personalised service. Whether you are an individual customer or a blue chip corporate client, placing the welfare of your employees and the reputation of your brand in our hands, you can rely on the Lucketts Group. We operate to the very highest standards and believe it is important that our customers are always able to request copies of our accreditation. This booklet (reviewed and updated regularly) showcases our statutory documents and industry membership certificates for any customer to request and keep. If you wish to discuss any aspect of this booklet or the information you require is not contained in this pack, then please do not hesitate to contact us and we will make the information available to you The Directors 2
Contents Accreditations and Awards Page 4 Operators Licences H Luckett and Co Ltd T/A Lucketts Travel Ltd Page 6 Worthing Coaches Ltd Page 12 Coliseum Coaches Ltd Page 17 Solent Coaches Ltd Page 27 Mortons Travel Ltd Insurances Confirmation of Insurance Cover Page 33 Certificate of Employers Liability Insurance Page 34 Information Commissioners Office Certificate of Register Lucketts Holdings Ltd Page 35 H Luckett and Co Ltd Page 36 Lucketts Travel Ltd Page 37 Worthing Coaches Ltd Page 38 Coliseum Coaches Ltd Page 39 Solent Coaches Ltd Page 40 Mortons Travel Ltd Page 41 Guild of British Coach Operators Certificate H Luckett and Co Ltd T/A Lucketts Travel Ltd Page 42 Worthing Coaches Ltd Page 43 Solent Coaches Ltd Page 44 Mortons Travel Ltd Page 45 Confederation of Passenger Transport Certificate H Luckett and Co Ltd Page 46 Worthing Coaches Ltd Page 47 Coliseum Coaches Ltd Page 48 Solent Coaches Ltd Page 49 Mortons Travel Ltd Page 50 CoachMarque Accreditation H Luckett and Co Ltd Page 51 Worthing Coaches Ltd Page 52 Coliseum Coaches Ltd Page 53 Bonded Coach Holiday Certificate Page 54 Visit England ‘Good To Go’ Certificate Page 55 Hampshire Chamber of Commerce Membership Certificate Page 56 UK Inbound Membership Certificate Page 57 Tourism South East Membership Page 58 Armed Forces Military Covenant Page 59 3
Accreditations and Memberships Confedration of Passenger Transport (CPT) The Lucketts Group are members of the UK’s passenger transport trade association, the Confederation of Passenger Transport. This is the industry’s lead body and is recognised by the UK government and other agencies as representing the views and interests of the UK coach and bus companies. Lucketts director, Ian Luckett sits on the CPT Board or Council as it is referred to and also the Coach Commission, the section within CPT that specifically represents the coach industry. Guild of British Coach Operators We are members of the Guild of British Coach Operators. Membership of the Guild is limited to those members with the necessary skills and expertise to offer high class service with the expertise and experience to provide transport solutions in the UK. The Guild members meet regularly and exchange industry best practise to ensure they remain at the forefront of quality and safety within the UK coach industry. Full details on the Guild of British Coach Operators and its required standards can be found at www.coach-tours.co.uk. CoachMarque We hold the Confederation of Passenger Transport’s industry quality benchmark ‘CoachMarque’. This has been designed to demonstrate that the business achieves agreed standards in vehicle quality, customer service, and customer relations. We are subject to independent auditing as part of this status. The results of those audits relating to operation qualifications and standards are available to contracted customers. Further details can be found at www.coachmarque.org. Earned Recognition Lucketts Group was the first coach operator in the UK to be accredited with this brand-new recognition scheme from the Driver and Vehicle Standards Agency (DVSA). It rewards firms who are most focused on ensuring that their lorry, bus or coach fleets are safe at all times for drivers, passengers and other road users. Armed Forces Covenant – Silver Award The Lucketts Group has been presented with the Government’s Defence Employer Recognition Scheme (ERS) silver award. The accolade represents the strong support offered to the armed forces including taking part in resettlement careers fairs and offering positions to transitioning military veterans, offering guaranteed interviews to veterans, young and old and supporting employees who choose to be members of the Reserve forces. 4
Awards 2019 Coach Tourism Awards - Coach Tourism Awards - National Express - Coach Operator of the Year Day Excursion Programme of the Golden Spanner Award (Winner) (Finalist) Year (Highly Commended) Group Travel Awards - National Express Operator Award South Coast Business Awards - Best Coach Operator for Groups - High Achiever Award (Winner) Best Use of Technology (Finalist) (Winner) Route One Awards - Route One Awards - Route One Awards - Large Coach Operator (Finalist) Best Use of Technology (Finalist) Operator Training (Finalist) Route One Awards - Engineer Route One Awards - Engineer Route One Awards - of the Year (up to 150 vehicles) of the Year (over 150 vehicles) Manager of the Year, Jess Barber Stuart Brown (Finalist) Mark Jordan (Finalist) (Finalist) Route One Awards - Special Award, David Luckett MBE (Winner) 5
Public Service Vehicle Operator’s Licence H Luckett and Co Ltd T/A Lucketts Travel Ltd (1 of 6) PUBLIC SERVICE VEHICLE OPERATOR’S LICENCE (Issued in accordance with the Public Passenger Vehicles Act 1981) Issued to: Issued by: Office of the Traffic Commissioner H. LUCKETT & CO. LIMITED West of England T/A LUCKETTS TRAVEL Jubilee House BROADCUT Croydon Street WALLINGTON Bristol FAREHAM BS5 0GB PO16 8TB 0300 123 9000 Public Service Vehicle Standard Licence number: PH0005948 International Not transferable Date of issue: 01/12/1994 Next checklist date: 30/11/2024 The Traffic Commissioner hereby authorises the holder of this licence to use on a road public service vehicles, which have their operating centres in this Traffic Area, for carrying passengers for hire or reward, subject to the condition that the total number of vehicles used under this licence at any time does not exceed the maximum number of discs issued & any other conditions which are set out overleaf. The maximum number of Public Service Vehicles authorised in accordance with the Public Passenger Vehicles Act 1981 (as amended) is: Public service vehicles authorised 110 Number of discs issued 110 Traffic Commissioner Serial No : PH0005948 25/08/2020 10:19:43 Page 1 of 6 6
Public Service Vehicle Operator’s Licence H Luckett and Co Ltd T/A Lucketts Travel Ltd (2 of 6) Operating Centres Operating Centre: Address: Vehicles 90 BROADCUT WALLINGTON FAREHAM PO16 8TB Conditions or Undertakings Operating Centre: Address: Vehicles 5 QUAY LANE HARDWAY Lucketts Travel GOSPORT PO12 4LJ Conditions or Undertakings Operating Centre: Address: Vehicles 20 52 STANDARD WAY FAREHAM PO16 8XL Conditions or Undertakings Transport Manager(s) Serial No : PH0005948 25/08/2020 10:19:43 Page 2 of 6 7
Public Service Vehicle Operator’s Licence H Luckett and Co Ltd T/A Lucketts Travel Ltd (3 of 6) MARK RICHARD JORDAN DAVID REID JESSICA LUCY BARBER STUART BROWN DAVID NESTOR ARTHUR MURRAY CARTER Conditions Attached to this Licence (if there are no restrictions/conditions, the section below will be left blank) Undertakings Attached to the Licence (The undertakings, given or procured to be given by the licence holder, which were considered by the Traffic Commissioner to be material to the grant of the licence or to one or more subsequent variations to the licence.) The licence holder shall make proper arrangements so that: (a) the laws relating to the driving and operation of vehicles used under the licence are observed; (b) the rules on driver’s hours and tachographs are observed and proper records kept; (c) vehicles do not carry more than the permitted number of passengers; (d) vehicles, including hired vehicles, are kept in a fit and serviceable condition; (e) drivers report promptly any defects that could prevent the safe operation of vehicles, and that any defects are promptly recorded in writing; and (f) records are kept (for 15 months) of all safety inspections, routine maintenance and repairs to vehicles, and made available on request. Additional Undertakings Attached to the Licence (Any other undertakings on the licence given or procured to be given by the applicant. If there are none, this section will be left blank.) Serial No : PH0005948 25/08/2020 10:19:43 Page 3 of 6 8
Public Service Vehicle Operator’s Licence H Luckett and Co Ltd T/A Lucketts Travel Ltd (4 of 6) Requirements of the Licence Holder – Standard Licence Under the provisions of Sections 19 and 20 of the Public Passenger Vehicles Act 1981 and the Public Service Vehicle (Operator’s Licences) Regulations 1995, the holder of the licence is required to notify the traffic commissioner in writing within 28 days of any of the following change of circumstances or occurrences. 1) Change of circumstances In the event of changes to the following; (a) business address (i.e. the effective address to which correspondence is to be sent); (b) the requirement to have an effective and stable establishment in Great Britain, including the address of establishment or the requirement to have access to a vehicle; (c) address(es) of operating centre(s); (d) the arrangements for the inspection/maintenance of vehicles; (e) ownership of the business including partnership arrangements and in the persons holding shares in a company, which cause a change in control of the company. 2) Transport manager In the event that any person named on the licence as a transport manager ceases to be employed as a transport manager for this licence 3) Bankruptcy or liquidation In the event of the bankruptcy or liquidation of the holder, or the sequestration of his estate or the entry into administration of the holder or the appointment of a receiver, manager or trustee of his road passenger transport business 4) Relevant convictions The holder of the licence shall notify the traffic commissioner in writing of a) any conviction of the holder of the licence; b) where the licence is held by persons in partnership of any conviction of each such person; and c) any conviction of any officer, employee or agent of the holder for an offence committed in the course of the holder’s road passenger transport business. For the purposes of section 19 (1) and (2) the issue of a fixed penalty notice or conditional offer under Part 3 of the Road Traffic Offenders Act 1988 is to be treated as a relevant conviction. 5) Occurrences which affect: Serial No : PH0005948 25/08/2020 10:19:43 Page 4 of 6 9
Public Service Vehicle Operator’s Licence H Luckett and Co Ltd T/A Lucketts Travel Ltd (5 of 6) The requirement to be of good repute; The requirement to be of appropriate financial standing; or The requirement as to professional competence; The requirement to have an effective and stable establishment in Great Britain namely; a) any changes to the specified address of establishment, and b) the requirement to have access at all times to at least one public service vehicle registered or in circulation in Great Britain. 6) Information about vehicles The holder of the licence shall report to the Secretary of State as soon as practicable; a) any failure or damage to a vehicle owned by the holder which is calculated to affect the safety of its occupants or persons using the road; and b) any alteration made in the structure or fixed equipment of any vehicle owned by him. 7) Requirement to supply additional information The holder of the licence shall supply the traffic commissioner with any other information that may reasonably be required about the vehicles owned by the holder or about any material change in his circumstances. Serial No : PH0005948 25/08/2020 10:19:43 Page 5 of 6 10
Public Service Vehicle Operator’s Licence H Luckett and Co Ltd T/A Lucketts Travel Ltd (6 of 6) Notes: a) Subject to revocation or other termination under any relevant provision of the Public Passenger Vehicles Act 1981 this licence shall continue in force indefinitely. b) This licence must not be altered in any way except by the Traffic Commissioner or a person authorised by the Traffic Commissioner. c) The licence is not assignable or transmissible on death or in any other way. d) The licence terminates if the holder dies, or is declared bankrupt, or in Scotland has his/her estate sequestrated, or is adjudged incapable of managing his/her own affairs. e) The licence can be revoked, suspended or varied by the Traffic Commissioner on any of the grounds set out in section 17 of the Public Passenger Vehicles Act 1981. f) If the holder wishes to operate additional vehicles above the maximum authorised or of a different type from those specified, a separate application must be made to the Traffic Commissioner. g) When notifying any change of transport manager, the holder should inform the Traffic Commissioner of the new name of the manager and provide evidence of professional competence and return the licence. h) Relevant convictions are the convictions specified in the Schedule to the Public Service Vehicle (Operator’s Licences) Regulations 1995. i) Any person who contravenes any condition on the licence will be liable to a fine on conviction. j) Any person not fulfilling an undertaking will be liable to disciplinary action by the Traffic Commissioner. Serial No : PH0005948 25/08/2020 10:19:43 Page 6 of 6 11
Public Service Vehicle Operator’s Licence Worthing Coaches Ltd (1 of 5) PUBLIC SERVICE VEHICLE OPERATOR’S LICENCE (Issued in accordance with the Public Passenger Vehicles Act 1981) Issued to: Issued by: Office of the Traffic Commissioner WORTHING COACHES LIMITED London and the South East of 117 GEORGE V AVENUE England WORTHING Ivy House BN11 5SA 3 Ivy Terrace Eastbourne BN21 4QT 0300 123 9000 Public Service Vehicle Standard Licence number: PK0000115 International Not transferable Date of issue: 01/04/1991 Next checklist date: 31/03/2021 The Traffic Commissioner hereby authorises the holder of this licence to use on a road public service vehicles, which have their operating centres in this Traffic Area, for carrying passengers for hire or reward, subject to the condition that the total number of vehicles used under this licence at any time does not exceed the maximum number of discs issued & any other conditions which are set out overleaf. The maximum number of Public Service Vehicles authorised in accordance with the Public Passenger Vehicles Act 1981 (as amended) is: Public service vehicles authorised 20 Number of discs issued 20 Traffic Commissioner Serial No : PK0000115 25/08/2020 10:27:08 Page 1 of 5 12
Public Service Vehicle Operator’s Licence Worthing Coaches Ltd (2 of 5) Operating Centres Operating Centre: Address: Vehicles 20 SPENCER ROAD LANCING BN15 8UA Conditions or Undertakings Transport Manager(s) DAVID REID MARK RICHARD JORDAN ARTHUR MURRAY CARTER Conditions Attached to this Licence (if there are no restrictions/conditions, the section below will be left blank) Undertakings Attached to the Licence (The undertakings, given or procured to be given by the licence holder, which were considered by the Traffic Commissioner to be material to the grant of the licence or to one or more subsequent variations to the licence.) The licence holder shall make proper arrangements so that: (a) the laws relating to the driving and operation of vehicles used under the licence are observed; (b) the rules on driver’s hours and tachographs are observed and proper records kept; (c) vehicles do not carry more than the permitted number of passengers; (d) vehicles, including hired vehicles, are kept in a fit and serviceable condition; (e) drivers report promptly any defects that could prevent the safe operation of vehicles, and that any defects are promptly recorded in writing; and (f) records are kept (for 15 months) of all safety inspections, routine maintenance and repairs to vehicles, and made available on request. Additional Undertakings Attached to the Licence (Any other undertakings on the licence given or procured to be given by the applicant. If there are none, this section will be left blank.) Serial No : PK0000115 25/08/2020 10:27:08 Page 2 of 5 13
Public Service Vehicle Operator’s Licence Worthing Coaches Ltd (3 of 5) Requirements of the Licence Holder – Standard Licence Under the provisions of Sections 19 and 20 of the Public Passenger Vehicles Act 1981 and the Public Service Vehicle (Operator’s Licences) Regulations 1995, the holder of the licence is required to notify the traffic commissioner in writing within 28 days of any of the following change of circumstances or occurrences. 1) Change of circumstances In the event of changes to the following; (a) business address (i.e. the effective address to which correspondence is to be sent); (b) the requirement to have an effective and stable establishment in Great Britain, including the address of establishment or the requirement to have access to a vehicle; (c) address(es) of operating centre(s); (d) the arrangements for the inspection/maintenance of vehicles; (e) ownership of the business including partnership arrangements and in the persons holding shares in a company, which cause a change in control of the company. 2) Transport manager In the event that any person named on the licence as a transport manager ceases to be employed as a transport manager for this licence 3) Bankruptcy or liquidation In the event of the bankruptcy or liquidation of the holder, or the sequestration of his estate or the entry into administration of the holder or the appointment of a receiver, manager or trustee of his road passenger transport business 4) Relevant convictions The holder of the licence shall notify the traffic commissioner in writing of a) any conviction of the holder of the licence; b) where the licence is held by persons in partnership of any conviction of each such person; and c) any conviction of any officer, employee or agent of the holder for an offence committed in the course of the holder’s road passenger transport business. For the purposes of section 19 (1) and (2) the issue of a fixed penalty notice or conditional offer under Part 3 of the Road Traffic Offenders Act 1988 is to be treated as a relevant conviction. 5) Occurrences which affect: Serial No : PK0000115 25/08/2020 10:27:08 Page 3 of 5 14
Public Service Vehicle Operator’s Licence Worthing Coaches Ltd (4 of 5) The requirement to be of good repute; The requirement to be of appropriate financial standing; or The requirement as to professional competence; The requirement to have an effective and stable establishment in Great Britain namely; a) any changes to the specified address of establishment, and b) the requirement to have access at all times to at least one public service vehicle registered or in circulation in Great Britain. 6) Information about vehicles The holder of the licence shall report to the Secretary of State as soon as practicable; a) any failure or damage to a vehicle owned by the holder which is calculated to affect the safety of its occupants or persons using the road; and b) any alteration made in the structure or fixed equipment of any vehicle owned by him. 7) Requirement to supply additional information The holder of the licence shall supply the traffic commissioner with any other information that may reasonably be required about the vehicles owned by the holder or about any material change in his circumstances. Serial No : PK0000115 25/08/2020 10:27:08 Page 4 of 5 15
Public Service Vehicle Operator’s Licence Worthing Coaches Ltd (5 of 5) Notes: a) Subject to revocation or other termination under any relevant provision of the Public Passenger Vehicles Act 1981 this licence shall continue in force indefinitely. b) This licence must not be altered in any way except by the Traffic Commissioner or a person authorised by the Traffic Commissioner. c) The licence is not assignable or transmissible on death or in any other way. d) The licence terminates if the holder dies, or is declared bankrupt, or in Scotland has his/her estate sequestrated, or is adjudged incapable of managing his/her own affairs. e) The licence can be revoked, suspended or varied by the Traffic Commissioner on any of the grounds set out in section 17 of the Public Passenger Vehicles Act 1981. f) If the holder wishes to operate additional vehicles above the maximum authorised or of a different type from those specified, a separate application must be made to the Traffic Commissioner. g) When notifying any change of transport manager, the holder should inform the Traffic Commissioner of the new name of the manager and provide evidence of professional competence and return the licence. h) Relevant convictions are the convictions specified in the Schedule to the Public Service Vehicle (Operator’s Licences) Regulations 1995. i) Any person who contravenes any condition on the licence will be liable to a fine on conviction. j) Any person not fulfilling an undertaking will be liable to disciplinary action by the Traffic Commissioner. Serial No : PK0000115 25/08/2020 10:27:08 Page 5 of 5 16
Public Service Vehicle Operator’s Licence Coliseum Coaches Ltd (1 of 5) PUBLIC SERVICE VEHICLE OPERATOR’S LICENCE (Issued in accordance with the Public Passenger Vehicles Act 1981) Issued to: Issued by: Office of the Traffic Commissioner COLISEUM COACHES LIMITED West of England T/A COLISEUM OF SOUTHAMPTON Jubilee House BOTLEY ROAD GARAGE Croydon Street WEST END Bristol SOUTHAMPTON BS5 0GB SO30 3JA 0300 123 9000 Public Service Vehicle Standard Licence number: PH0005841 International Not transferable Date of issue: 01/08/1994 Next checklist date: 31/07/2024 The Traffic Commissioner hereby authorises the holder of this licence to use on a road public service vehicles, which have their operating centres in this Traffic Area, for carrying passengers for hire or reward, subject to the condition that the total number of vehicles used under this licence at any time does not exceed the maximum number of discs issued & any other conditions which are set out overleaf. The maximum number of Public Service Vehicles authorised in accordance with the Public Passenger Vehicles Act 1981 (as amended) is: Public service vehicles authorised 16 Number of discs issued 16 Traffic Commissioner Serial No : PH0005841 25/08/2020 10:14:41 Page 1 of 6 17
Public Service Vehicle Operator’s Licence Coliseum Coaches Ltd (2 of 5) Operating Centres Operating Centre: Address: Vehicles 16 BOTLEY ROAD GARAGE WEST END SOUTHAMPTON SO30 3JA Conditions or Undertakings Transport Manager(s) DAVID REID MARK RICHARD JORDAN MARK HULLAND ARTHUR MURRAY CARTER STUART BROWN DAVID NESTOR Conditions Attached to this Licence (if there are no restrictions/conditions, the section below will be left blank) Undertakings Attached to the Licence (The undertakings, given or procured to be given by the licence holder, which were considered by the Traffic Commissioner to be material to the grant of the licence or to one or more subsequent variations to the licence.) The licence holder shall make proper arrangements so that: (a) the laws relating to the driving and operation of vehicles used under the licence are observed; (b) the rules on driver’s hours and tachographs are observed and proper records kept; (c) vehicles do not carry more than the permitted number of passengers; (d) vehicles, including hired vehicles, are kept in a fit and serviceable condition; (e) drivers report promptly any defects that could prevent the safe operation of vehicles, and that any defects are promptly recorded in writing; and (f) records are kept (for 15 months) of all safety inspections, routine maintenance and repairs to vehicles, and made available on request. Additional Undertakings Attached to the Licence Serial No : PH0005841 25/08/2020 10:14:41 Page 2 of 6 18
Public Service Vehicle Operator’s Licence Coliseum Coaches Ltd (3 of 5) Requirements of the Licence Holder – Standard Licence Under the provisions of Sections 19 and 20 of the Public Passenger Vehicles Act 1981 and the Public Service Vehicle (Operator’s Licences) Regulations 1995, the holder of the licence is required to notify the traffic commissioner in writing within 28 days of any of the following change of circumstances or occurrences. 1) Change of circumstances In the event of changes to the following; (a) business address (i.e. the effective address to which correspondence is to be sent); (b) the requirement to have an effective and stable establishment in Great Britain, including the address of establishment or the requirement to have access to a vehicle; (c) address(es) of operating centre(s); (d) the arrangements for the inspection/maintenance of vehicles; (e) ownership of the business including partnership arrangements and in the persons holding shares in a company, which cause a change in control of the company. 2) Transport manager In the event that any person named on the licence as a transport manager ceases to be employed as a transport manager for this licence 3) Bankruptcy or liquidation In the event of the bankruptcy or liquidation of the holder, or the sequestration of his estate or the entry into administration of the holder or the appointment of a receiver, manager or trustee of his road passenger transport business 4) Relevant convictions The holder of the licence shall notify the traffic commissioner in writing of a) any conviction of the holder of the licence; b) where the licence is held by persons in partnership of any conviction of each such person; and c) any conviction of any officer, employee or agent of the holder for an offence committed in the course of the holder’s road passenger transport business. For the purposes of section 19 (1) and (2) the issue of a fixed penalty notice or conditional offer under Part 3 of the Road Traffic Offenders Act 1988 is to be treated as a relevant conviction. 5) Occurrences which affect: Serial No : PH0005841 25/08/2020 10:14:41 Page 4 of 6 19
Public Service Vehicle Operator’s Licence Coliseum Coaches Ltd (4 of 5) The requirement to be of good repute; The requirement to be of appropriate financial standing; or The requirement as to professional competence; The requirement to have an effective and stable establishment in Great Britain namely; a) any changes to the specified address of establishment, and b) the requirement to have access at all times to at least one public service vehicle registered or in circulation in Great Britain. 6) Information about vehicles The holder of the licence shall report to the Secretary of State as soon as practicable; a) any failure or damage to a vehicle owned by the holder which is calculated to affect the safety of its occupants or persons using the road; and b) any alteration made in the structure or fixed equipment of any vehicle owned by him. 7) Requirement to supply additional information The holder of the licence shall supply the traffic commissioner with any other information that may reasonably be required about the vehicles owned by the holder or about any material change in his circumstances. Serial No : PH0005841 25/08/2020 10:14:41 Page 5 of 6 20
Public Service Vehicle Operator’s Licence Coliseum Coaches Ltd (5 of 5) Notes: a) Subject to revocation or other termination under any relevant provision of the Public Passenger Vehicles Act 1981 this licence shall continue in force indefinitely. b) This licence must not be altered in any way except by the Traffic Commissioner or a person authorised by the Traffic Commissioner. c) The licence is not assignable or transmissible on death or in any other way. d) The licence terminates if the holder dies, or is declared bankrupt, or in Scotland has his/her estate sequestrated, or is adjudged incapable of managing his/her own affairs. e) The licence can be revoked, suspended or varied by the Traffic Commissioner on any of the grounds set out in section 17 of the Public Passenger Vehicles Act 1981. f) If the holder wishes to operate additional vehicles above the maximum authorised or of a different type from those specified, a separate application must be made to the Traffic Commissioner. g) When notifying any change of transport manager, the holder should inform the Traffic Commissioner of the new name of the manager and provide evidence of professional competence and return the licence. h) Relevant convictions are the convictions specified in the Schedule to the Public Service Vehicle (Operator’s Licences) Regulations 1995. i) Any person who contravenes any condition on the licence will be liable to a fine on conviction. j) Any person not fulfilling an undertaking will be liable to disciplinary action by the Traffic Commissioner. Serial No : PH0005841 25/08/2020 10:14:41 Page 6 of 6 21
Public Service Vehicle Operator’s Licence Solent Coaches Ltd (1 of 5) 22
Public Service Vehicle Operator’s Licence Solent Coaches Ltd (2 of 5) 23
Public Service Vehicle Operator’s Licence Solent Coaches Ltd (3 of 5) 24
Public Service Vehicle Operator’s Licence Solent Coaches Ltd (4 of 5) 25
Public Service Vehicle Operator’s Licence Solent Coaches Ltd (5 of 5) 26
Public Service Vehicle Operator’s Licence Mortons Travel Ltd (1 of 6) PUBLIC SERVICE VEHICLE OPERATOR’S LICENCE (Issued in accordance with the Public Passenger Vehicles Act 1981) Issued to: Issued by: Office of the Traffic Commissioner MORTONS TRAVEL LIMITED West of England UNIT 11 Jubilee House BERRY COURT BUSINESS PARK Croydon Street BRAMLEY ROAD Bristol LITTLE LONDON BS5 0GB TADLEY 0300 123 9000 RG26 5AT Public Service Vehicle Standard Licence number: PH1109011 International Not transferable Date of issue: 30/07/2012 Next checklist date: 30/06/2022 The Traffic Commissioner hereby authorises the holder of this licence to use on a road public service vehicles, which have their operating centres in this Traffic Area, for carrying passengers for hire or reward, subject to the condition that the total number of vehicles used under this licence at any time does not exceed the maximum number of discs issued & any other conditions which are set out overleaf. The maximum number of Public Service Vehicles authorised in accordance with the Public Passenger Vehicles Act 1981 (as amended) is: Public service vehicles authorised 40 Number of discs issued 40 Traffic Commissioner Serial No : PH1109011 11/10/2019 09:58:23 Page 1 of 6 27
Public Service Vehicle Operator’s Licence Mortons Travel Ltd (2 of 6) Operating Centres Operating Centre: Address: Vehicles 40 UNIT 11 BERRY COURT FARM BRAMLEY ROAD LITTLE LONDON TADLEY RG26 5AT Conditions or Undertakings Transport Manager(s) DAVID REID MARK RICHARD JORDAN STEWART ISAAC Conditions Attached to this Licence (if there are no restrictions/conditions, the section below will be left blank) Undertakings Attached to the Licence (The undertakings, given or procured to be given by the licence holder, which were considered by the Traffic Commissioner to be material to the grant of the licence or to one or more subsequent variations to the licence.) The licence holder shall make proper arrangements so that: (a) the laws relating to the driving and operation of vehicles used under the licence are observed; (b) the rules on driver’s hours and tachographs are observed and proper records kept; (c) vehicles do not carry more than the permitted number of passengers; (d) vehicles, including hired vehicles, are kept in a fit and serviceable condition; (e) drivers report promptly any defects that could prevent the safe operation of vehicles, and that any defects are promptly recorded in writing; and (f) records are kept (for 15 months) of all safety inspections, routine maintenance and repairs to vehicles, and made available on request. Limousines and novelty type vehicles are not to be operated under this operator’s licence Serial No : PH1109011 11/10/2019 09:58:23 Page 2 of 6 28
Public Service Vehicle Operator’s Licence Mortons Travel Ltd (3 of 6) (a) The operator will advise the traffic commissioner of the make; model and registration number of vehicles used under that licence, and will advise of any changes. (b) In respect of any vehicle with eight or less passengers seats used under the licence, the operator will provide an audit trail to the traffic commissioner or any enforcement body on request that demonstrates compliance with PSV requirements. This includes paperwork as to how in respect of any service separate fares were paid and one of the two conditions set out in Question 1 were met. Note this undertaking does not apply when the vehicle is being used under the provisions of Section 79A. (c) Each small vehicle to be used under the licence will have a V5C registration certificate, and the operator must possess and produce, when asked to do so, a document confirming this. (d) Each small vehicle will receive a full safety inspection (maximum every 10 weeks) in premises suitable for the vehicle to ensure that its roadworthiness is maintained. Records of all inspections must be kept in accordance with the Guide to Maintaining Roadworthiness. (e) At no time will the small vehicle carry more than eight passengers. (f) The operator will at all times comply with the legislation in respect of the charging of separate fares and retain 12 months’ evidence of this compliance for each journey. (g) Drivers of small vehicles will carry with them documentary evidence that separate fares have been charged for the current journey. (h) The operator will not use a vehicle that does not meet the ECWVTA standards, British construction and use requirements or the Road Vehicles Approval Regulations 2009 (as amended). (i) The operator or driver will not break the alcohol laws. Additional Undertakings Attached to the Licence (Any other undertakings on the licence given or procured to be given by the applicant. If there are none, this section will be left blank.) Serial No : PH1109011 11/10/2019 09:58:23 Page 3 of 6 29
Public Service Vehicle Operator’s Licence Mortons Travel Ltd (4 of 6) Requirements of the Licence Holder – Standard Licence Under the provisions of Sections 19 and 20 of the Public Passenger Vehicles Act 1981 and the Public Service Vehicle (Operator’s Licences) Regulations 1995, the holder of the licence is required to notify the traffic commissioner in writing within 28 days of any of the following change of circumstances or occurrences. 1) Change of circumstances In the event of changes to the following; (a) business address (i.e. the effective address to which correspondence is to be sent); (b) the requirement to have an effective and stable establishment in Great Britain, including the address of establishment or the requirement to have access to a vehicle; (c) address(es) of operating centre(s); (d) the arrangements for the inspection/maintenance of vehicles; (e) ownership of the business including partnership arrangements and in the persons holding shares in a company, which cause a change in control of the company. 2) Transport manager In the event that any person named on the licence as a transport manager ceases to be employed as a transport manager for this licence 3) Bankruptcy or liquidation In the event of the bankruptcy or liquidation of the holder, or the sequestration of his estate or the entry into administration of the holder or the appointment of a receiver, manager or trustee of his road passenger transport business 4) Relevant convictions The holder of the licence shall notify the traffic commissioner in writing of a) any conviction of the holder of the licence; b) where the licence is held by persons in partnership of any conviction of each such person; and c) any conviction of any officer, employee or agent of the holder for an offence committed in the course of the holder’s road passenger transport business. For the purposes of section 19 (1) and (2) the issue of a fixed penalty notice or conditional offer under Part 3 of the Road Traffic Offenders Act 1988 is to be treated as a relevant conviction. 5) Occurrences which affect: Serial No : PH1109011 11/10/2019 09:58:23 Page 4 of 6 30
Public Service Vehicle Operator’s Licence Mortons Travel Ltd (5 of 6) The requirement to be of good repute; The requirement to be of appropriate financial standing; or The requirement as to professional competence; The requirement to have an effective and stable establishment in Great Britain namely; a) any changes to the specified address of establishment, and b) the requirement to have access at all times to at least one public service vehicle registered or in circulation in Great Britain. 6) Information about vehicles The holder of the licence shall report to the Secretary of State as soon as practicable; a) any failure or damage to a vehicle owned by the holder which is calculated to affect the safety of its occupants or persons using the road; and b) any alteration made in the structure or fixed equipment of any vehicle owned by him. 7) Requirement to supply additional information The holder of the licence shall supply the traffic commissioner with any other information that may reasonably be required about the vehicles owned by the holder or about any material change in his circumstances. Serial No : PH1109011 11/10/2019 09:58:23 Page 5 of 6 31
Public Service Vehicle Operator’s Licence Mortons Travel Ltd (6 of 6) Notes: a) Subject to revocation or other termination under any relevant provision of the Public Passenger Vehicles Act 1981 this licence shall continue in force indefinitely. b) This licence must not be altered in any way except by the Traffic Commissioner or a person authorised by the Traffic Commissioner. c) The licence is not assignable or transmissible on death or in any other way. d) The licence terminates if the holder dies, or is declared bankrupt, or in Scotland has his/her estate sequestrated, or is adjudged incapable of managing his/her own affairs. e) The licence can be revoked, suspended or varied by the Traffic Commissioner on any of the grounds set out in section 17 of the Public Passenger Vehicles Act 1981. f) If the holder wishes to operate additional vehicles above the maximum authorised or of a different type from those specified, a separate application must be made to the Traffic Commissioner. g) When notifying any change of transport manager, the holder should inform the Traffic Commissioner of the new name of the manager and provide evidence of professional competence and return the licence. h) Relevant convictions are the convictions specified in the Schedule to the Public Service Vehicle (Operator’s Licences) Regulations 1995. i) Any person who contravenes any condition on the licence will be liable to a fine on conviction. j) Any person not fulfilling an undertaking will be liable to disciplinary action by the Traffic Commissioner. Serial No : PH1109011 11/10/2019 09:58:23 Page 6 of 6 32
Confirmation of Insurance Cover 30 October 2020 TO WHOM IT MAY CONCERN Dear Sirs National Express Group PLC - Insurance Programme As Insurance Brokers to National Express Group PLC and Subsidiary Companies, including Lucketts Holdings Ltd &/or H. Luckett & Co. Ltd &/or Coliseum Coaches Ltd &/or Worthing Coaches Ltd &/or Solent Coaches Ltd &/or Mortons Travel Ltd &/or Lucketts Travel Ltd, we confirm that the following insurances, subject to policy terms and conditions, have been arranged for our client effective from 01 November 2020 to 31 October 2021 both days inclusive: TYPE: Employers Liability INSURERS: HDI Global SE - UK POLICY NO: 110-01158353-14067 LIMIT OF INDEMNITY: GBP 10,000,000 any one Occurrence or all Occurrences of a series consequent upon one source or original cause TYPE: Motor Fleet INSURERS: HDI Global SE - UK POLICY NO: 201-01158353-14045 LIMIT OF INDEMNITY: a) Third Party Injury: Unlimited b) Third Party Property Damage: GBP 5,000,000 increased to GBP 20,000,000 for Private Cars TYPE: Public/Products Liability INSURERS: HDI Global SE - UK POLICY NO: 110-01158353-14056 LIMIT OF INDEMNITY: GBP 15,000,000 any one occurrence or offence or of any series of occurrences or offences for Public Liability and GBP15,000,000 in the aggregate during the period of insurance in respect of Products Liability and Personal and Advertising Injury Legal Costs and Expenses are payable in addition Willis Limited Friars Street Ipswich IP1 1TA D +44 (0) 0147 222816 E tessa.blackburn@willistowerswatson.com W willistowerswatson.com Willis Limited, Registered number: 181116 England and Wales. Registered address: 51 Lime Street, London, EC3M 7DQ. A Lloyd’s Broker. Authorised and regulated by the Financial Conduct Authority Page 1 of 1 33
Certificate of Employers Liability Insurance Certificate of Employers Liability Insurance (A copy of this Certificate must be displayed where employees covered by this policy can readily access it) Policy Number: 110- 01158353 - 14067 Name of Policy Holder: National Express Group plc and Subsidiary Companies including National Express Foundation st Date of Commencement of Insurance: 1 November 2020 st Date of Expiry of Insurance: 31 October 2021 Local Standard Time at the address of the Insured both days inclusive We hereby certify that:- 1 subject to paragraph 2 the policy to which this Certificate relates satisfies the requirements of the relevant law applicable in Great Britain Northern Ireland the Isle of Man and the Channel Islands or to offshore installations in territorial waters around Great Britain and its Continental Shelf 2 the minimum amount of cover provided by this Policy is no less than GBP 5,000,000 Date: 12 October 2020 Signed For and on behalf of HDI Global SE– UK 12/10/20 Claire McDonald Managing Director HDI Global SE– UK 10 Fenchurch Street London EC3M 3BE Tel: 0207 696 8099 Email: contactus@uk.hdi.global Website: www.hdi.global HDI Global SE – UK Authorised by BaFin and authorised and subject HDI Global SE – UK is a branch of HDI 10 Fenchurch Street, to limited regulation by the Financial Conduct Global SE London, EC3M 3BE Authority and Prudential Regulation Authority. (registered office: HDI-Platz 1, 30659 T: +44 (0)20 7696 8099 Details about the extent of our regulation by the Hannover, Germany) www.hdi.global Financial Conduct Authority and Prudential Regulation Authority are available from us on request. 34
Certificate of Registration Lucketts Holdings Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: Lucketts Holdings Limited Reference number: ZA201738 Tier: Tier 1 Start date: 25 August 2016 End date: 24 August 2021 Data Protection Officer 35
Certificate of Registration H. Luckett and Co Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: H Luckett & Co Limited Reference number: Z7996386 Tier: Tier 1 Start date: 19 June 2003 End date: 18 June 2021 Data Protection Officer 36
Certificate of Registration Lucketts Travel Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: Lucketts Travel Ltd Reference number: Z3329913 Tier: Tier 1 Start date: 3 September 2012 End date: 2 September 2021 Data Protection Officer 37
Certificate of Registration Worthing Coaches Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: Worthing Coaches Ltd Reference number: Z3329867 Tier: Tier 1 Start date: 3 September 2012 End date: 2 September 2021 Data Protection Officer 38
Certificate of Registration Coliseum Coaches Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: Coliseum Coaches Ltd Reference number: Z3329853 Tier: Tier 1 Start date: 3 September 2012 End date: 2 September 2021 Data Protection Officer 39
Certificate of Registration Solent Coaches Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: Solent Coaches Ltd Reference number: Z3002847 Tier: Tier 1 Start date: 11 January 2012 End date: 10 January 2022 Data Protection Officer 40
Certificate of Registration Mortons Travel Upholding information rights Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510 www.ico.org.uk Certificate Organisation Name: Mortons Travel Limited Reference number: ZA303674 Tier: Tier 1 Start date: 27 December 2017 End date: 26 December 2021 Data Protection Officer 41
The British Guild of Coach Operators Certificate: Lucketts Travel Ltd Lucketts Travel 2021 42
The British Guild of Coach Operators Certificate: Worthing Coaches Ltd Worthing Coaches 2021 43
The British Guild of Coach Operators Certificate: Solent Coaches Ltd Solent Coaches 2021 44
The British Guild of Coach Operators Certificate: Mortons Travel Ltd Mortons Travel 2021 45
Confederation Passenger Transport UK Certificate: H Luckett & Co Ltd 2021 This is to certify that H Luckett & Co Ltd is a member of the Confederation of Passenger Transport UK The Member agrees to abide by the Confederation’s Articles, Rules, Regulations and Code of Conduct, and any amendment thereto and is hereby licenced to use the Confederation’s logos, emblems and material in accordance with conditions of use relevant to the class of membership. The Member also undertakes to use their best endeavours to promote and maintain high standards in the passenger transport industry. President...................................................................................................Membership No................................................................ 294 Valid from 1 January 2021 Valid until 31 December 2021 This certificate remains the property of Confederation of Passenger Transport UK and must be surrendered on demand 46
Confederation Passenger Transport UK Certificate: Worthing Coaches Ltd 2021 This is to certify that Worthing Coaches Limited is a member of the Confederation of Passenger Transport UK The Member agrees to abide by the Confederation’s Articles, Rules, Regulations and Code of Conduct, and any amendment thereto and is hereby licenced to use the Confederation’s logos, emblems and material in accordance with conditions of use relevant to the class of membership. The Member also undertakes to use their best endeavours to promote and maintain high standards in the passenger transport industry. President...................................................................................................Membership No................................................................ 10965 Valid from 1 January 2021 Valid until 31 December 2021 This certificate remains the property of Confederation of Passenger Transport UK and must be surrendered on demand 47
Confederation Passenger Transport UK Certificate: Coliseum Coaches Ltd 2021 This is to certify that Coliseum Coaches Ltd is a member of the Confederation of Passenger Transport UK The Member agrees to abide by the Confederation’s Articles, Rules, Regulations and Code of Conduct, and any amendment thereto and is hereby licenced to use the Confederation’s logos, emblems and material in accordance with conditions of use relevant to the class of membership. The Member also undertakes to use their best endeavours to promote and maintain high standards in the passenger transport industry. President...................................................................................................Membership No................................................................ 138 Valid from 1 January 2021 Valid until 31 December 2021 This certificate remains the property of Confederation of Passenger Transport UK and must be surrendered on demand 48
Confederation Passenger Transport UK Certificate: Solent Coaches Ltd 2021 This is to certify that Solent Coaches Ltd is a member of the Confederation of Passenger Transport UK The Member agrees to abide by the Confederation’s Articles, Rules, Regulations and Code of Conduct, and any amendment thereto and is hereby licenced to use the Confederation’s logos, emblems and material in accordance with conditions of use relevant to the class of membership. The Member also undertakes to use their best endeavours to promote and maintain high standards in the passenger transport industry. President...................................................................................................Membership No................................................................ 2264 Valid from 1 January 2021 Valid until 31 December 2021 This certificate remains the property of Confederation of Passenger Transport UK and must be surrendered on demand 49
Confederation Passenger Transport UK Certificate: Mortons Travel Ltd 2021 This is to certify that Mortons Travel Ltd is a member of the Confederation of Passenger Transport UK The Member agrees to abide by the Confederation’s Articles, Rules, Regulations and Code of Conduct, and any amendment thereto and is hereby licenced to use the Confederation’s logos, emblems and material in accordance with conditions of use relevant to the class of membership. The Member also undertakes to use their best endeavours to promote and maintain high standards in the passenger transport industry. President...................................................................................................Membership No................................................................ 10909 Valid from 1 January 2021 Valid until 31 December 2021 This certificate remains the property of Confederation of Passenger Transport UK and must be surrendered on demand 50
Certificate of CoachMarque Accreditation: H Luckett and Co Ltd This is to certify that H Luckett & Co Limited is a member of CoachMarque This company has satisfied the criteria for demonstrating a quality standard of operation Signed: Valid until: 30th June 2021 Roland Eglinton CoachMarque Chairman This certificate remains the property of the Confederation of Passenger Transport UK and must be surrendered on demand. 51
Certificate of CoachMarque Accreditation: Worthing Coaches Ltd This is to certify that Worthing Coaches Part of Lucketts is a member of CoachMarque This company has satisfied the criteria for demonstrating a quality standard of operation Signed: Valid until: 30th June 2021 Roland Eglinton CoachMarque Chairman 52 This certificate remains the property of the Confederation of Passenger Transport UK and must be surrendered on demand.
Certificate of CoachMarque Accreditation: Coliseum Coaches Ltd This is to certify that Coliseum Coaches is a member of CoachMarque This company has satisfied the criteria for demonstrating a quality standard of operation Signed Valid until 30th June 2021 Peter Gomersall Interim Chief Executive, Confederation of Passenger Transport UK This certificate remains the property of the Confederation of Passenger Transport UK and must be surrendered on demand. 53
Bonded Coach Holidays Certificate H Luckett & Co Ltd This is to certify that H. Luckett & Co. Limited have been approved and accepted as a member of The Bonded Coach Holidays Group of the Confederation of Passenger Transport UK This company operates its coach package holidays in accordance with the financial requirements of The Package Travel and Linked Travel Arrangements Regulations 2018. Membership Number 294 Signed Valid until 1 May 2021 Ray Coyne Company Secretary, Confederation of Passenger Transport UK This certificate remains the property of the Confederation of Passenger Transport UK and must be surrendered on demand. 54
COVID-19 Industry Standard In Partnership with; The National Tourist Organisations of Great Britain and Northern Ireland In recognition that this business has confirmed that they have followed government and industry COVID-19 guidelines, ensuring processes are in Visit England ‘Good To Go’ Certificate place to maintain cleanliness and aid social/physical distancing. Valid 2020 55
Hampshire Chamber of Commerce Membership Lucketts Travel 56
UK Inbound Membership Certificate Lucketts Travel 57
Tourism South East Membership Lucketts Travel Membership Number: 1113301C 58
Armed Forces Miltary Covenant 59
Lucketts Travel Solent Coaches Broadcut Unit 72, Basepoint Business Centre Wallington Aviation Park West Fareham Christchurch Hampshire, PO16 8TB Dorset, BH23 6NX 01329 823755 01425 473188 sales@lucketts.co.uk enquiries@solentcoaches.co.uk www.lucketts.co.uk www.solentcoaches.co.uk Lucketts Travel Worthing Coaches Coliseum Coaches Coliseum Broadcut Coaches Worthing 117 GeorgeCoaches V Avenue Mortons Botley Travel Road Garage Broadcut Wallington Spencer Worthing Road Unit 11, West EndBerry Court Business Park Wallington Fareham Lancing West Sussex Bramley Road, Little London Southampton Fareham Hampshire, PO16 8TB West BN11 Sussex 5SA Tadley Hampshire, SO30 3JA Hampshire, PO16 8TB BN15 8UA Hampshire, RG26 5AT 01329 823755 01903 505805 023 8047 2377 023 8047 2377 sales@lucketts.co.uk 01903 505805 sales@worthing-coaches.co.uk 01256 889082 info@coliseumcoaches.co.uk info@coliseumcoaches.co.uk www.lucketts.co.uk info@worthing-coaches.co.uk www.worthing-coaches.co.uk enquiries@mortonstravel.com www.coliseumcoaches.co.uk www.coliseumcoaches.co.uk www.worthing-coaches.co.uk www.mortonstravel.com 60
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