23rd Americas Conference on Information Systems - (AMCIS 2017) A Tradition of Innovation Boston, Massachusetts, USA 10 - 12 August 2017 Volume 1 ...

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23rd Americas Conference
on Information Systems
(AMCIS 2017)

A Tradition of Innovation

Boston, Massachusetts, USA
10 - 12 August 2017

Volume 1 of 5

ISBN: 978-1-5108-5657-8
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Copyright© (2017) by Association for Information Systems (AIS)
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TABLE OF CONTENTS
                                                                                                 VOLUME 1

Conceptual Structure of Fraud Research and Its Dynamics......................................................................................................................... 1
          Sonia Gantman, Dmitry Zinoviev
Do the Roles of the CEO and CFO Differ When it Comes to Data Security Breaches? .......................................................................... 11
          Jacob Haislip, Jee-Hae Lim, Rob Pinsker
Employee Integrity and Corporate External Information Quality ............................................................................................................ 21
          Chen Chen, Jingrong Lin, Hongwei Zhu
Information Technology (IT) Integration and Cybersecurity/Security: The Security Savviness of Board of
Directors ............................................................................................................................................................................................................ 30
          Md. Shariful Islam, Thomas Stafford
Measuring ERP Implementation Success with a Balanced Scorecard ....................................................................................................... 35
          Siriluck Rotchanakitumnuai
AI-Based Voice Assistant Systems: Evaluating from the Interaction and Trust Perspectives ................................................................ 46
          Farzaneh Nasirian, Mohsen Ahmadian, One-Ki (Daniel) Lee
Assessing Consumers' Intention to Adopt Mobile Internet Services in the Kingdom of Saudi Arabia.................................................. 56
          Abdullah M. Baabdullah, Ali Abdallah Alalwan, Nripendra P. Rana, Yogesh Dwivedi, Vishanth Weerakkody
Barriers to the Adoption of Big Data Analytics in the Automotive Sector ................................................................................................ 66
          Christian Dremel
Cloud Adoption in the Spotlight - Empirical Insights from German IT Experts ..................................................................................... 76
          Melanie Holloway, Marvin Dickhaus, Ronny Hans, Bastian Emondts, Amr Rizk, Ralf Steinmetz
Consumer-perceived Value of Digital Product Innovations: Evidence from Smartphones .................................................................... 86
          Nila Zhang, Gun Woong Lee
Digital Currency and Its Impact on Quality of Life ..................................................................................................................................... 87
          Brigid Akyamaa Appiah Otoo, Hamid Nemati
Discovery and User Engagement in Music Platforms: An Experimental Investigation........................................................................... 92
          Shadi Janansefat
Dual Drivers of Facebook Usage and Regret Experience in Networking Versus Brand Page Usage..................................................... 97
          Hajer Kefi
Fuzzy-Set Analysis to Understand User Experience in Mobile Applications .......................................................................................... 107
          Ilias O. Pappas, Patrick Mikalef, Panos Kourouthanassis, Michail N. Giannakos
Immersion, Presence, Interactivity: Towards a Joint Understanding of Factors Influencing Virtual Reality
Acceptance and Use........................................................................................................................................................................................ 117
          Joschka Mutterlein, Thomas Hess
Improving the Readiness for Change - Addressing Information Concerns of Internal Stakeholders in the
SmartPORT Hamburg................................................................................................................................................................................... 127
          Jurate Petrikina, Martin Krieger, Ingrid Schirmer, Neele Stoeckler, Sebastian Saxe, Ulrich Baldauf
Influence of Software Updates on Hedonic Software Users ...................................................................................................................... 137
          Daniel Franzmann
Information Safety, Corporate Image, and Intention to Use Online Services: Evidence from Travel Industry in
Vietnam............................................................................................................................................................................................................ 147
          Trung Kien Dao, Tommi J. Tapanainen, Hai Thi Thanh Nguyen, Thanh Hien Nguyen, Ngoc Dat Nguyen
Investigating Organizational Adoption of Big Data Analytics (BDA) Technology................................................................................. 157
          Kalyan Prasad Agrawal
Mediating Role of Trust Brief in SMEs' Strategic Choice of Cloud Service ........................................................................................... 165
          Yan Yu, Min Li, Jinxing Hao, Xin Li, Leon J. Zhao
Organizational Support for Innovative Use of IT: A Slack Resources Perspective................................................................................ 175
          Mayur Prataprai Joshi, Yasser Rahrovani
Partly Cloudy, Scattered Clients: Cloud Implementation in the Federal Government ......................................................................... 185
          Elston Steele, Indira Guzman, James Gaskin, Monica Adya
Paying Attention to News Briefs About Innovative Technologies............................................................................................................. 190
          Nancy Lankton, D. Harrison McKnight
Public Feedback for Publicly Used Information Systems - Supporting Adoption of a Mobile Self-Checkout
Application ...................................................................................................................................................................................................... 200
          Denis Vuckovac, Laurent Hubert, Pascal Fritzen, Klaus Ludwig Fuchs, Alexander Ilic
Research on Factors Affecting the Use of E-commerce Consumer Credit Services: A Study of Ant Check Later ............................ 205
          Geng Xue, Yuwei Fu, Lin Jia, Yuzhuo Huang, Yajie Li, Yu Dong
Risk, Trust, and Compatibility as Antecedents of Mobile Payment Adoption........................................................................................ 214
          Michael D. Williams, Sian Roderick, Gareth H. Davies, Marc Clement
Role of Demographics As Moderator in Mobile Banking Adoption......................................................................................................... 224
          Deepak Chawla, Himanshu Joshi
Strategies and Influencing Factors for Big Data Exploration ................................................................................................................... 234
          Christian Bremser, Gunther Piller, Franz Rothlauf
The Effect of the Recommendation System in the Mobile App Market................................................................................................... 244
          Charles Zhechao Liu, Mohsen M. Jozani, Kim-Kwang Raymond Choo
The Effects of Disorientation and Cognitive Absorption on Adoption of In-Depth Recommendation Agents: The
Moderating Role of Age and Gender ........................................................................................................................................................... 245
          Maryam Ghasemaghaei
The Effects of Intrinsic, Extrinsic, Hedonic, and Utilitarian Motivations on IS Usage: An Updated Meta-analytic
Investigation .................................................................................................................................................................................................... 250
          Nugi Nkwe, Jason Cohen
The Impact of Information and System Quality on Emergency Notification Systems Adoption.......................................................... 260
          Mohamed Abdelhamid, Pamella Howell, Raj Sharman
The Interaction Effect of Technostress and Non-Technological Stress on Employees' Performance .................................................. 265
          Weian Wang, Mohammad Daneshvar Kakhki, Vishal Uppala
Uncertainty, Personality, and Attitudes toward DevOps........................................................................................................................... 270
          Jordan Shropshire, Philip Menard, Bob Sweeney
Understanding IS Adoption and Success: Integration of IS Success and Technology Adoption Research ......................................... 280
          Jennifer Jewer, Deborah Compeau, Maximillian Besworth
Understanding Self-Disclosure on Social Networking Sites - A Literature Review ................................................................................ 290
          Olga Abramova, Amina Wagner, Hanna Krasnova, Peter Buxmann
Using IT Mindfulness to Mitigate the Negative Consequences of Technostress ..................................................................................... 300
          Athina Ioannou, Anastasia Papazafeiropoulou
Why Do Individuals Block Online Ads? An Explorative Study to Explain the Use of Ad Blockers..................................................... 310
          Jens Mattke, Lea Katharina Muller, Christian Maier
Why Individuals Switch to Using Mobile Payment: A Migration-theoretic, Empirical Study ............................................................. 320
          Jakob Wirth, Christian Maier
A Critical Review of Decision Support Systems Foundational Articles ................................................................................................... 330
          Gloria Phillips-Wren, Mary Daly, Daniel Power, Frederic Adam
A Longitudinal Iterative Convergent Approach to Netnography............................................................................................................. 340
          Valeria Sadovykh, David Sundaram
A Neuropsychological Approach for Investigating Behavioral Beliefs Using Facial Expression Emoticons....................................... 350
          Tamandia Matofam, Jun Liu, Insu Park
A Proposed Improvement to Google Scholar Algorithms Through Broad Topic Search...................................................................... 351
          Matthew Russell Kearl, Cherie Noteboom, Deb Tech
A Social Presence Model of Task Performance: A Meta-Analytic Structural Equation Model ........................................................... 356
          Srikanth Parameswaran, Rajiv Kishore
Assessing the Knowledge Transfer of IS Research to Practice ................................................................................................................. 366
          Tobias Potthoff, Christian Meske, Sebastian Koffer
Augmented Reality in Information Systems Research: A Systematic Literature Review ..................................................................... 376
          David Harborth
Autonomous Car Acceptance: Safety vs. Personal Driving Enjoyment................................................................................................... 386
          Claus-Peter Hermann Ernst, Patrick Reinelt
Chief Data Officer Appointment and Origin: A Theoretical Perspective................................................................................................ 394
          Hongyun Zhang, Yang Lee, Rich Wang, Wei Huang
Cognitive Patterns of Information Addiction.............................................................................................................................................. 404
          Thomas Meservy, Kelly Fadel, Rayman David Meservy
Constructing the Right Disciplinary IS Questions...................................................................................................................................... 409
          Nik Rushdi Hassan
Critical Cultural Success Factors for Achieving High Quality Information in an Organization.......................................................... 419
          Therese L. Williams, David K. Becker, John R. Talburt
Effects of BPM on ERP Adoption in the Public Sector.............................................................................................................................. 428
          Renata Gabryelczyk, Narcyz Roztocki
Enabling Disaster Relief Supply Chain Visibility (SCV) and Supply Chain Coordination (SCC) ....................................................... 438
          Cameron Chi Sum Taylor, Tiru Arthanari
Evaluation of a Commercial IoT Platform .................................................................................................................................................. 448
          Allen Ronald Deserranno, Matthew Mullarkey, Alan Hevner
Information Systems and the Problem of Work: Protocol for a Systematic Review.............................................................................. 453
          Joseph Warren Clark, C. Matt Graham, Nory Jones
Intellectual Structure of Business Analytics in Information Systems ...................................................................................................... 463
          Rahul Dwivedi, Sridhar P. Nerur
IoT Design Challenges and the Social IoT Solution.................................................................................................................................... 473
          David Goad, Uri Gal
"I'm Lovin' IT": Toward a Technophilia Model of User Adaptation to ICT ......................................................................................... 483
          Yaojie Li, Bryan Fuller
Modeling Values of Internet of Things (IoT) Consumers' for Privacy Decision-Making ...................................................................... 488
          Romilla Syed
Multi-Paradigmatic Theorizing: Mixing Design and Exploration............................................................................................................ 489
          Alireza Amrollahi, Roman Lukyanenko, Arturo Castellanos
On Meaning and Measurement: A Review of Content Validity in IS ...................................................................................................... 499
          Jackie London, Kevin Matthews, Varun Grover
Polynomial Regression and Measurement Error: Implications for IS Research.................................................................................... 504
          Miguel Aguirre-Urreta, Jiang Hu, Mikko Ronkko
Profiling Essential Professional Skills of Chief Data Officers Through Topical Modeling Algorithms............................................... 514
          Wei Dai, Ningning Wu
Star Apps: App Originality and Interdependence As Predictors of App Success .................................................................................. 524
          Jeff Dixon, Raheleh Barkhordari, Sinthu Sivanesan
The Impact of Divisive Political Conflict in the Workplace on Team Creativity and Satisfaction in Virtual Teams......................... 534
          Triparna De Vreede, Gert-Jan De Vreede
The Influence of Disgust on Technology Acceptance ................................................................................................................................. 539
          Claus-Peter Hermann Ernst
The Internet of Things: Can a Tree Talk to You? ...................................................................................................................................... 547
          Tung Cu, Carolyn Lamacchia, Tri Nguyen
Trust Drops when Insiders Drop the Ball: The Role of Age, Gender, and Privacy Concern in Insider Data
Breaches........................................................................................................................................................................................................... 552
          Gaurav Bansal
Usability of Wearables Without Affordances.............................................................................................................................................. 562
          Raquel Benbunan-Fich
A Case Study of Success Factors for Data Warehouse Implementation and Adoption in Sales Planning........................................... 572
          Eva-Maria Hopfgartner, Christoph G. Schuetz, Michael Schrefl
A Literature Review of Spatial Location Analysis for Retail Site Selection ............................................................................................ 582
          Omar Ibrahim Aboulola
A Typology of Big Data Capabilities from Resources to Dynamic Capabilities. Evidence from a Ghanaian Health
Insurance Firm. .............................................................................................................................................................................................. 591
          John Serbe Marfo, Richard Boateng, John Effah
Ad Blocking and Counter-Ad Blocking: Analysis of Online Ad Blocker Usage ..................................................................................... 601
          Shuai Zhao, Chong Wang, Achir Kalra, Leon Vaks, Cristian Borcea, Yi Chen
An Experimental Comparison of Two Machine Learning Approaches for Emotion Classification .................................................... 606
          Wangchuchu Zhao, Keng Siau
Antecedents and Outcomes of Marketing Analytics: Evidence from UK Firms..................................................................................... 610
          Guangming Cao, Yanqing Duan, Alia El Banna
Building a Business Analytics Platform for Enhancing Commercial Beekeepers' Performance: Descriptive
Validation of a Data Framework for Widespread Adoption By Citizen Scientists................................................................................. 611
          Mark Jacobs, Joseph A. Cazier, James T. Wilkes, Richard Rogers, Edgar E. Hassler
Catalyst: Piloting Capabilities for more Transparent Text Analytics...................................................................................................... 621
          Fouad Zablith, Bijan Azad, Ibrahim Osman
Conceptualizing Business Value Creation through Human Resource Analytics .................................................................................... 626
          John Werkhoven
Creating a Decision Support System for Service Classification and Assignment through Optimization ............................................ 636
          Christopher J. Chagnon, Andrew C. Trapp, Soussan Djamasbi
Data-driven Decision-making and the Role of Personality and Cognitive Style: A Systematic Literature Review............................ 641
          Tertia M. Wiedenhof, Marijn G. A. Plomp
Designing a Prototype for Analytical Model Selection and Execution to Support Self-Service BI....................................................... 651
          Greg Schymik, Karen Corral, David Schuff, Robert D. St. Louis
Does Ride Sharing Have Social Benefits? .................................................................................................................................................... 661
          Xuan Wang, Hassan Marzoughi Ardakani, Helmut Schneider
Exploratory Study Using Machine Learning to make Early Predictions of Student Outcomes ........................................................... 669
          Kenneth R. Walsh, Sathiadev Mahesh
Exploring Functional Affordances and Sensemaking in Human Resource Analytics............................................................................ 674
          John Werkhoven
Exploring the Geographical Context for Quality Assessment of VGI in Flood Management Domain ................................................ 684
          Livia Castro Degrossi, Joao Porto De Albuquerque, Camilo Ernesto Restrepo-Estrada, Amin Mobasheri, Alexander Zipf
Feature Selection with Cost Constraint ....................................................................................................................................................... 694
          Xiaoping Liu, Xiaobai Li
Framework for Aligning Big-Data Strategy with Organizational Goals ................................................................................................. 695
          Mike Lakoju, Alan Serrano
From an Information Consumer to an In-formation Author: The Role of Self-Service Business Intelligence ................................... 705
          Imad Bani Hani, Olgerta Tona, Sven Carlsson
Impact of Immersion on Task Performance, Satisfaction, Complexity and Knowledge Acquisition in Business
Analytics Context............................................................................................................................................................................................ 715
          Ashish Gupta, Suning Zhu, David Paradice, Chetan Sankar
Improving Decision Making in Ocean Race Sailing using Sensor Data ................................................................................................... 720
          Jos Van Hillegersberg, Mark Vroling, Floris Smit
Matching Drivers and Transportation Requests in Crowdsourced Delivery Systems ........................................................................... 730
          David Soto Setzke, Christoph Pfluegler, Maximilian Schreieck, Sven Frohlich, Manuel Wiesche, Helmut Krcmar
Modelling Connected Customer Lifetime Value (CCLV) in the Banking Domain................................................................................. 740
          Mark Lycett, Alaa Marshan
Monitoring Airport Service Quality:A Complementary Approach to Measure Perceived Service Quality using
Online Reviews................................................................................................................................................................................................ 750
          Kiljae Lee, Chunyan Yu
Motivations to Participate in Sharing Economy: How Location Matters?.............................................................................................. 760
          Mehrdad Koohikamali, Avijit Sarkar, James B. Pick
Organizing Successfully for Big Data to Transform Organizations ......................................................................................................... 765
          Dijo Tito Alexander, Kalle Lyytinen
Predictive Analytics of E-Commerce Search Behavior for Conversion ................................................................................................... 775
          Xi Niu, Chuqin Li, Xing Yu
Researching Big Data Research: Ethical Implications for IS Scholars .................................................................................................... 785
          Marco Marabelli, M. Lynne Markus
Shadow Analytics............................................................................................................................................................................................ 790
          Hope Koch, Uchenna Peters
Social Media Operationalized for GIS: The Prequel.................................................................................................................................. 800
          Anthony Corso, Abdulkareem Alsudais
Spatial Modelling of Climate Change in Irish Forestry ............................................................................................................................. 810
          Peter Keenan, Paula Carroll, Henry Conway, Stephen Lee

                                                                                                  VOLUME 2

The Determinants of IS User Satisfaction and Dissatisfaction: A Text Mining Approach .................................................................... 819
          Yixiu (Ashley) Yu, Fred D. Davis
The Effects of Operational and Cognitive Compatibilities on the Big Data Analytics Usage: Firm Distinctive Value
Creation ........................................................................................................................................................................................................... 820
          Maryam Ghasemaghaei
The Impact of Supply Chain Analytics on Operational Supply Chain Transparency: An Information Processing
View.................................................................................................................................................................................................................. 825
          Suning Zhu, Jiahe Song, Casey G. Cegielski, Kang Lee
You're Hired: Examining Acceptance of Social Media Screening of Job Applicants ............................................................................ 835
          Anatoliy Gruzd, Jenna Jacobson, Elizabeth Dubois
A Study of Cheating Identification and Measurement of the Effect in Online Game ............................................................................ 845
          Daehwan Ahn, Byumgjoon Yoo
An Investigation of the Presentational Impacts of User-Generated Picture and Text on Consumer Information
Processing and Attitude Outcomes in the e-WOM Context ...................................................................................................................... 850
          Jing Li, Xin Xu, E. W. T. Ngai
Assessing Economic Value of Reducing Perceived Risk in the Sharing Economy: The Case of Ride-sharing
Services ............................................................................................................................................................................................................ 860
          Soo Jeong Hong
Blockchain and Smart Contracts: Disruptive Technologies for the Insurance Market ......................................................................... 870
          Ronny Hans, Hendrik Zuber, Amr Rizk, Ralf Steinmetz
Capacity Management for Cloud Computing: A System Dynamics Approach ...................................................................................... 880
          Derek L. Nazareth, Jae Choi
Cues or Content? Examining the Moderating Role of Crowdfunder Experience .................................................................................. 890
          Yan Lin, Wai Fong Boh
Digital Capabilities as Key to Digital Business Performance .................................................................................................................... 900
          Jose Carlos Da Silva Freitas Junior, Antonio Carlos Gastaud Macada, Rafael Alfonso Brinkhues
E-Services: An Experience Centric Perspective.......................................................................................................................................... 910
          Sophea Chea, Margaret Meiling Luo
Enterprise Mashups: Why Did This Web 2.0 Service Fail? ...................................................................................................................... 920
          Parag Uma Kosalge, Ashok Kumar
Evaluating Effects of Information Incongruence and Gender on Online Review Helpfulness ............................................................. 930
          Rui Sundrup, Jaime Windeler, Craig Froehle
Exploring an Individual's Inertia Toward the Social Network Sites........................................................................................................ 935
          Hsin-Yi Huang, Sheng-Pao Shih, Yu-Chen Kuo
Guerilla Marketing Using Social Media as a Success Strategy in Crowdfunding Campaigns: Towards a Research
Model ............................................................................................................................................................................................................... 936
          Elena Jahrig, Katharina Ebner, Olivia Hornung, Stefan Smolnik
How Software Can Support Innovating Business Models: A Taxonomy of Functions of Business Model
Development Tools ......................................................................................................................................................................................... 946
          Daniel Szopinski, Thorsten Schoormann, Thomas John, Ralf Knackstedt, Dennis Kundisch
Identifying the Conditions under Which Online Reviews Translate into Product Sales: A Sentiment Analysis
Approach ......................................................................................................................................................................................................... 956
          Seyed Pouyan Eslami, Maryam Ghasemaghaei
Intelligent Technologies Shaping Business Models for Journalistic Content Provision: A Concept Matrix ....................................... 961
          Frederic Utasch, Claudia Loebbecke
Investigating the Impact of Recommendation Agents on E-commerce Ecosystem ................................................................................ 971
          Zherui Yang, Carol XJ Ou, Ziying Zhou
Is Beauty Helpful? Effects of Reviewer Attractiveness on Perceived Helpfulness of Online Review ................................................... 976
          Yumei He, De Liu, Xunhua Guo
More Options Make Crowdfunding Campaigns More Successful? Investigation of the Underlying Mechanism.............................. 986
          Zhao Du, Kanliang Wang
Motivations for Word-of-Mouth Propagation post-Online Service Failure: Moderating Role of Responsiveness............................. 996
          Khadija Ali Vakeel, Shubhamoy Dey
Online Customer Reviews and Product Sales: The Moderating Role of Signal Characteristics........................................................... 997
          Ying Wang, Miguel Aguirre-Urreta, Jaeki Song
Origin Location Advantages in Online Markets for Foreign Branded Products.................................................................................. 1002
          Xia Zhao, Kexin Zhao, Jing Deng
Replace or Revise? A Case Study Investigating the Replacement of an Organizational Website ...................................................... 1003
          Delmer Nagy, Leah Schultz, Taylor Wiederker
Social Network Site (SNS) Brand Page Participation and Commitment: A Comparison between China and Korea ..................... 1011
          Mengmeng Song, Nan Wang, Yuwan Jin
The Dimensions of Review Comprehensiveness and Its Effect on Review Usefulness: A Latent Dirichlet Allocation
Approach ....................................................................................................................................................................................................... 1021
          Navid Aghakhani, Mohammad Salehan, Sonya Zhang
The Effect of Herding Behavior on Online Review Voting Participation .............................................................................................. 1026
          Shih-Lun Tseng, Shuya Lu, Varun Grover, Danny Weathers
The Effect of Marketer-Generated Content and User-Generated Content on Perceived Product Quality....................................... 1031
          Zhuolan Bao, Michael Chau
The Effect of Online Customer Reviews on Product Sales and Prices - A Longitudinal Study .......................................................... 1036
          J. B. (Joo Baek) Kim
The Influence of Customer's Sharing Behavior in Social Commerce .................................................................................................... 1041
          Yen-Hao Hsieh, Ya-Ting Lo, Leng-Heng Chang
The Power of Emoticon in Social Media .................................................................................................................................................... 1046
          Wei-Lun Chang
Towards Development of a Predictive Model for Structure Fire - a Review of the Literature ........................................................... 1051
          Andrew Edwards, Stephen Smith, Vincent Pang
Understanding Consumers' Impulsive Buying Behavior in Social Commerce Platforms ................................................................... 1056
          Samira Farivar, Yufei Yuan
Understanding Online Impulsive Purchase Intention: The Role of Extrinsic Product Cues .............................................................. 1061
          Ya-Ling Wu, Ying-Wei Shih, Chun-Yu Hsiung
Understanding Storytelling in the Context of Information Systems ...................................................................................................... 1071
          Katinka Weissenfeld, Olga Abramova, Hanna Krasnova
Unequal Qualities of Online Bids and their Relationships with Seller's Strategies in Electronic Auctions....................................... 1081
          Achita Muthitacharoen
Value Co-creation and Purchase Intention in Social Commerce: the Enabling Role of Word-of-mouth and Trust........................ 1082
          Patrick Mikalef, Ilias O. Pappas, Michail N. Giannakos
A Comparison of Emergency Management Social Media Use in the United States and England ...................................................... 1092
          Yixing Shan, Linda Plotnick, Starr Roxanne Hiltz, Lili Yang
Adoption of Open Government Data for Commercial Service Innovation: an Inductive Case Study on Parking
Open Data Services....................................................................................................................................................................................... 1102
          Giovanni Maccani, Brian Donnellan, Markus Helfert
Authenticity of Geo-Location and Place Name in Tweets........................................................................................................................ 1112
          Abhinav Kumar, Jyoti Prakash Singh, Nripendra P. Rana
Cloud Based e-Government Services: A Proposal to Evaluate User Satisfaction ................................................................................. 1121
          Uthayasankar Sivarajah, Amizan Omar, Habin Lee, Raymond Hackney, Zahir Irani, Ramzi Elhaddadeh
Does More IT Utilization Improve Police Performance?......................................................................................................................... 1131
          Mobark . Q Aldossari, Dan J. Kim
Evaluating a Passive Expert-Sourcing Method for Policy Making From Innovation Diffusion Theory Perspective....................... 1136
          Yannis Charalabidis, Euripidis N. Loukis, Aggeliki Androutsopoulou
Exploiting Linked Statistical Data in Public Administration: The Case of the Greek Ministry of Administrative
Reconstruction .............................................................................................................................................................................................. 1146
          Eleni Chaniotaki, Evangelos Kalampokis, Efthimios Tambouris, Konstantinos Tarabanis, Antonis Stasis
Identifying Criteria for Evaluating Cloud Services in the Colombian Public Sector........................................................................... 1151
          John Jairo Ruiz, Oscar Avila
Imperatives and Challenges in using E-Government to Combat Corruption: A Systematic Review of Literature
and a Holistic Model..................................................................................................................................................................................... 1156
          Shailendra Palvia, Ambuj Bhairawnath Anand, Priya Seetharaman, Sanjay Verma
Ontological Review of Smart City Research ............................................................................................................................................. 1166
          Arkalgud Ramaprasad, Aurora D. Sanchez-Ortiz, Thant Syn
Open Government Data in an e-service Context - Managerial and Conceptual Challenges ............................................................... 1176
          Ulf Melin, Ida Lindgren
Reexamining E-participation : Systematic Literature Review on Citizen Participation in E-government Service
Delivery.......................................................................................................................................................................................................... 1186
          Anthony Simonofski, Monique Snoeck, Benoit Vanderose, Joep Crompvoets, Naji Habra
Routine and Emergency Communications: Police Tweets and Community Responses ...................................................................... 1196
          Jennifer Xu, Jane Fedorowicz, Christine Williams
User Adoption of Cashless Services in Indian Context - A Preliminary Analysis ................................................................................ 1206
          Prabhat Kumar, Akash Sinha, Nripendra P. Rana, Ayushi Singh
Business-Driven Information Systems Change: Establishing an Alternate Lens for Understanding the Change
Process ........................................................................................................................................................................................................... 1216
          Justin D. Cochran, Saurabh Gupta
CEI: A Process to Improve Communication in ERP System Implementation ..................................................................................... 1226
          Jaime Miranda Junior, Simone Santos, Caroline De Medeiros
Cloud Consulting Crowdsourcing-Based Framework for ERP Consulting .......................................................................................... 1236
          Naoum Jamous, Yassar Nader
Effects of Switching Costs and Benefits on User Resistance in Information Systems Project Implementation: Roles
of Positive Emotions and Traditionality .................................................................................................................................................... 1246
          Yajun Zhang, Xiang Wu, Shan Liu, Jinlong Zhang, Xiaohong Xiao
ES Adoption in Chinese SMEs: Policy Effects on Users and Providers................................................................................................. 1256
          David Brown, Zheng Xu, Mark Stevenson
The Application of the Maturity Model SIMMI 4.0 in Selected Enterprises ........................................................................................ 1266
          Christian Leyh, Katja Bley, Thomas Schã¤ffer, Lennart Bay
The Effects of Adaptation Actions and Absorptive Capacity on SaaS Benefits and Firm Performance ........................................... 1276
          Euripidis N. Loukis, Marijn Janssen, Ianislav Mintchev
A Cross-National Experimental Examination of Software Piracy Behavior......................................................................................... 1286
          Marton Gergely, V. Srinivasan Rao, Nora Eisa Al Khaili
Business-IT Alignment Maturity in the US and China: Perspectives of IT and non-IT Employees .................................................. 1291
          Xiaoyu Li, Prashant C. Palvia
Cross-national Heterogeneity in Online Advertising: A Panel Data Analysis of the Effect of Data Privacy Laws .......................... 1301
          Nir Kshetri, Lailani Alcantara
Cybercrime Firms' Internationalization Strategy and Tactics: An Exploratory Framework ............................................................ 1310
          Nir Kshetri
Digital Divide in Information Systems Research: A Meta-Analysis and Framework .......................................................................... 1319
          Prashant C. Palvia, Abdullah Oguz, Ziyue Huang, Zahra Yarmohammadi, Xiaoyu Li
How Firms' National Culture Influences the Strategic IS Planning Process?....................................................................................... 1329
          Ziyue Huang, Prashant C. Palvia
The Effect of Work-Home Conflict on IT Employees in Japan: The Moderating Role of Conscientiousness .................................. 1339
          Alexander Serenko, Osam Sato, Prashant C. Palvia, Aykut Hamit Turan, Hiroshi Sasaki
The Effectiveness of Enterprise Social Media Use: Impact of National Culture and Organizational Culture ................................. 1349
          Abdullah Oguz, Rahul Singh
The Impact of Knowledge Capture and Knowledge Sharing on Employees' Outcomes. .................................................................... 1354
          Zahid B. Zamir, Insu Park
The Role of Cultural Values for Digital Transformation: Insights from a Delphi Study .................................................................... 1364
          Eva Hartl, Thomas Hess
The Role of Espoused National Cultural Values in Cross-National Cultural IS Studies ..................................................................... 1374
          Jiao Wu, Dong-Heon Kwak, Shuyuan Deng, Mark Srite
Affordances Of Eco-Feedback Design in Home Energy Context............................................................................................................ 1384
          Marlen Promann, Sabine Brunswicker
An Empirical Investigation of Sustainability Innovation Systems and the Stages of Sustainability Maturity.................................. 1394
          Thomas Abraham, Viet Dao
Benchmarking Big Data Technologies for Energy Procurement Efficiency ......................................................................................... 1404
          Manuel Fritz, Simon Albrecht, Holger Ziekow, Jens Struker
Estimation of Rooftop Solar Photovoltaic (PV) Potential: A Systematic Literature Review and Guidelines for
Future Research............................................................................................................................................................................................ 1414
          Yazeed Alsuhaibany, Yan Li
Green IT Practices Across Industries: A Text-Mining based Analysis .................................................................................................. 1419
          Qi Deng, Shaobo Ji, Yun Wang
Sustainable Development through Holistic Multi-Paradigmatic Integrated Modeling and Decision Making .................................. 1429
          Minh Do, Valeria Sadovykh, David Sundaram
A Hierarchical Learning Model for Extracting Public Health Data from Social Media ..................................................................... 1439
          Elham Rastegari, Sasan Azizian, Hesham Ali
A User-centered Perspective of mHealth: Understanding Patients' Intentions to Use Mobile Video Consultation
Services .......................................................................................................................................................................................................... 1449
          Raoul Konsgen, Mario Schaarschmidt, Oleksandra Vasylieva
Another Step towards the Understanding of Self-Tracking: A Research Model and Pilot Test......................................................... 1459
          Ruth Baumgart
Application Areas of Predictive Analytics in Healthcare......................................................................................................................... 1469
          David Rueckel, Stefan Koch
Assessing Electronic Clinical Audit information Systems Using Activity Theory ................................................................................ 1477
          Nilmini Wickramasinghe, Peter Haddad
Can Offering Patients' Access to PHR Improve the Sustainability of HIEs?........................................................................................ 1482
          Mohamed Abdelhamid, Raj Sharman
Categorizing Mobile Health Project Evaluation Techniques .................................................................................................................. 1492
          Alan Thorngeng Yang, Upkar Varshney
Coping with Information Security Stressors in Healthcare..................................................................................................................... 1501
          Azadeh Savoli, Shamel Addas, Isabelle Fagnot
Effects of User Interface Design and Task Complexity Level on User Experience in an mHealth Application................................ 1511
          Wonchan Choi, Bengisu Tulu
Explaining the Effect of Age on Patient Activation, Portal Use and Health System Utilization ......................................................... 1512
          Farhan Mushtaq, Diane Strong, Bengisu Tulu, Sharon A. Johnson, John Trudel, Lawrence Garber
Exploring the Role of Process Orientation in Healthcare Service Innovation: the Case of Digital Night
Surveillance. .................................................................................................................................................................................................. 1513
          Tom Roar Eikebrokk, Ragnhild Etty Nilsen, Niels Frederik Garmann-Johnsen
Healthcare Professionals' Views on Security - A Text Analytical Approach ........................................................................................ 1523
          Xiaoni Zhang, Vijay Raghavan
How does Social Networking Reduce Loneliness for Older Adults? ...................................................................................................... 1528
          Nicole O'Brien, Yufei Yuan, Joseph Tan
Impact of E-Visits on Emergency Departments and Urgent Care Centers ........................................................................................... 1533
          Ali Ahmed, Tareq Nasralah, Yong Wang, Cherie Noteboom, Renae Spohn, Linda Parks, Julie Wulf Plimpton, Ronghua Shan
Impact of Patient Portal Use on Clinical Outcomes ................................................................................................................................. 1538
          Tamuchin McCreless, Wael Eid
Indigenous People Living with Cancer; Developing a Mobile Health App for Improving Their Psychological Well-
being ............................................................................................................................................................................................................... 1546
          Seyedezahra Shadi Erfani, Christopher Lawrence, Babak Abedin, Ghassan Beydon, Leone Malimu
Influential Factors that Advance mHealth Application Usage................................................................................................................ 1551
          Chad McCanney, Victoria Kisekka
Information Quality in Healthcare Delivery Improvement: A Critical Realist Approach .................................................................. 1552
          Geir Inge Hausvik
Information Risk Communication in the Context of Zika Virus: A Pilot Study................................................................................... 1562
          Nasim Talebi, V. Srinivasan Rao, H. Raghav Rao
Institutional Logics of IT-enabled Organizational Performance in Resource Constrained EMS Organizations ............................. 1567
          Yasser Buchana, Lisa Florence Seymour
Investigating Values in Personal Health Data Governance Models ....................................................................................................... 1577
          Jenifer Sunrise Winter, Elizabeth Davidson
Leveraging Time Series Data in Similarity Based Healthcare Predictive Models:
The Case of Early ICU Mortality Prediction ............................................................................................................................................ 1587
          Mohammad Amin Morid, Olivia R. L. Sheng, Samir Abdelrahman
Mobile Clinical Decision Support Systems - A Systematic Review......................................................................................................... 1597
          Rahul Dwivedi, Fereshteh Ghahramani, Radhakanta Mahapatra
Reviewing Effects of ICT in Primary Healthcare Services: A Public Value Perspective..................................................................... 1607
          Kirsti Askedal, Leif Skiftenes Flak, Eirik Abildsnes
Revise your eHealth-Platform! - Design Principles for a Descriptive Case Study ................................................................................ 1617
          Martin Benedict, Hannes Schlieter

                                                                                                  VOLUME 3

Social Support and Social Satisfaction for Older Adults in Online Virtual Communities .................................................................. 1627
          Ruochen Liao, Rajiv Kishore, Junjie Zhou
Studying the Rewards in an Intervention for Medication Adherence.................................................................................................... 1632
          Xinying Liu, Upkar Varshney
The Demand for Technical Safeguards in the Healthcare Sector: a Historical Perspective Enlightens Deliberations
about the Future ........................................................................................................................................................................................... 1642
          Tareq Z. Allan, Yong Wang
The Evil Side of Sharing Personal Health Information Online............................................................................................................... 1647
          Yvonne O'Connor, Wendy Rowan, Laura Lynch, Ciara M. Heavin
The Impact of Health Information Exchanges on Physicians' Centrality in the Referral Network ................................................... 1652
          Saeede Eftekhari, Niam Yaraghi, Ram Gopal, Ram Ramesh
The Impact of IT Identity on Users' Emotions: A Conceptual Framework in Health-Care Setting .................................................. 1657
          Azadeh Savoli, Mamta Bhatt
The Role of Consumer Consent in Health Information Exchange ......................................................................................................... 1667
          Pouyan Esmaeil Zadeh, Mahed Maddah
The Role of Healthcare Informatics Competencies (HICs) and IT Capabilities for Service Innovation in
Paramedicine................................................................................................................................................................................................. 1672
          Michael S. Dohan, Marlene Green, Joseph Tan
Towards a Medical Tricorder: Defining Medical Conditions for Consumer Self-Care with Focus on Non-invasive
Technologies .................................................................................................................................................................................................. 1682
          Andreas Hamper, Isabella Eigner, Lucas Neitzel, Nilmini S. Wickramasinghe, Freimut Bodendorf
Understanding De-identification of Healthcare Big Data ........................................................................................................................ 1692
          Maureen S. Van Devender, William Bradley Glisson, Ryan Benton, George Grispos
Understanding ICT Intention to Use by Healthcare Professionals in a Developing Country: Can Perceived Risk
Theory help the Pharmacists?..................................................................................................................................................................... 1702
          Mary Ann Barbour Elrassi
Use of Lean Robotic Communication to Improve Social Response of Children with Autism............................................................. 1711
          Amir Talaei-Khoei, Lundy Lewis, Mala Kaul, Jay Daniel, Rajeev Sharma
Use of Technology in Remote Monitoring and Pain Management for Patients with Sickle Cell Disease .......................................... 1720
          Joseph Callaghan, Vijayan Sugumaran
Chief Information Officer and Job Embeddedness .................................................................................................................................. 1725
          Frank C. Lee
Entrepreneurship in BRIC: Who Will Venture Capitalists Fund? ........................................................................................................ 1726
          Hemang Subramanian, Min Chen, Haoqiang Jiang
Information Systems Security Leadership: An Empirical Study of Behavioral Influences................................................................. 1736
          Marcus A. Winkfield, James L. Parrish, Gurvirender Tejay
IS Leadership and Strategy Realization .................................................................................................................................................... 1741
          Mike Eom, Surinder Kahai, Rui Huang
Predicting IT Job Satisfaction: Occupational Congruence and the Job Characteristics Model......................................................... 1751
          Darrell Carpenter, Diana K. Young, Michele Maasberg, Alexander McLeod
Understanding Goal-Directed Emotions in Agile Software Development Teams................................................................................. 1761
          Lan Cao, Eun Hee Park
An Immersive Memory Palace: Supporting the Method of Loci with Virtual Reality ........................................................................ 1771
          Jan-Paul Huttner, Robra-Bissantz Susanne
Building Trust Through Social Networking .............................................................................................................................................. 1781
          Jeff Bohler, John Richard Drake
Cognitive Anchoring of Color Cues on Online Review Ratings.............................................................................................................. 1791
          Dario Bonaretti, Marcin Bartosiak, Gabriele Piccoli
Cognitive or Affective? Unpacking the Effect of Attitude on Information Sharing Behavior ............................................................ 1796
          Candice Vander Weerdt
Data Visualization and Sonification for Financial Agent-Based Models ............................................................................................... 1806
          Don Berndt, David Boogers, Saurav Chakraborty, Ratish Dalvi
Effects of Framing on User Contribution: Story, Gameplay and Science ............................................................................................. 1811
          Jian Tang, Nathan R. Prestopnik
"I (Don't) Think I'll be ok…": Understanding Perceived Impacts of Internet Outage ....................................................................... 1816
          Sukeshini Grandhi, Linda Plotnick, Starr Roxanne Hiltz, Yu Xu
Mobile Apps: Motivational Influencers ..................................................................................................................................................... 1826
          Leigh A. Mutchler, J. P. Shim
Price Transparency and Purchase Intention in The Context of Online Shopping ............................................................................... 1831
          Lianlian Jiang
Save Money, Book Now! - Nudging Users to Complete Online Travel Bookings ................................................................................. 1836
          Christiane Lehrer, Reinhard Jung
Stop Disclosing Personal Data about Your Future Self ........................................................................................................................... 1837
          Christoph Buck
Task Condition and Pupillometry .............................................................................................................................................................. 1847
          Mina Shojaeizadeh, Soussan Djamasbi, John Rochford, Ping Chen
The Effect of Digital Nudging Techniques on Customers' Product Choice and Attitudes Towards E-Commerce
Sites ................................................................................................................................................................................................................ 1855
          Djordje Djurica, Kathrin Figl
The Effects of Progress Cues, Color, and Gender on Online Wait ......................................................................................................... 1860
          Gabe Lee, Andrew Chen
Thinking, Feeling, and Worrying: How Uncertainty and Anticipatory Anxiety Affect Technology Use .......................................... 1865
          Chun-Lung Huang, Mark Srite, Peter Haried
To Gamify or Not? The Development of a Gamified Data Collection Instrument for User Self-Reported Data.............................. 1866
          Tamilla Mavlanova-Triantoro, Ram Gopal, Raquel Benbunan-Fich
Trust Transfer from Social Networking Sites (SNSs) to Fan Page Content in SNS: Examining its Effect on
Intention to Visit Fan Page .......................................................................................................................................................................... 1876
          Soo Il Shin, Dianne J. Hall, Teresa Lang
Understanding Business Dashboard Design User Impact: Triangulation Approach Using Eye-tracking, Facial
Expression, Galvanic Skin Response and EEG Sensors .......................................................................................................................... 1886
          Dinko Bacic
Usability of Apps and Websites: A Meta-Regression Study .................................................................................................................... 1891
          Ali Balapour, Rajiv Sabherwal
Use of Mobile Applications in the Quick Service Industry: Implications on Operations, Marketing and Customer
Perceptions .................................................................................................................................................................................................... 1901
          Anna McNab, Thomas Scheible
Why Would Customers Engage in Drone Deliveries?.............................................................................................................................. 1910
          Christoph Mittendorf, Daniel Franzmann, Uwe Ostermann
A Collaborative Approach to Creating ICT-based Sustainable Development ...................................................................................... 1920
          Radhakanta Mahapatra, Sahadeva Sahoo
A Comparison of Mobile Health Evaluation Techniques ........................................................................................................................ 1928
          Samantha Dick, Yvonne O'Connor, Ciara M. Heavin
Analysis of Research Characteristics of MIS Discipline in Turkey ........................................................................................................ 1937
          Busra Alma, Tugba Koc, Erman Coskun
Development of Government-to-Employee Portals: A Developing Country Case Study..................................................................... 1947
          Winfred Ofoe Larkotey, John Effah, Richard Boateng
ICT4D Research - Literature Review and Conflict Perspective ............................................................................................................. 1957
          Wallace Chipidza, Dorothy Leidner
Institutional Enablers and Constraints of National Biometric Identification Implementation in Developing
Countries: The Case of Ghana .................................................................................................................................................................... 1967
          Emmanuel Kwame Owusu-Oware, John Effah, Richard Boateng
Latent Ties: Reconnection of Organizations to Boost Innovation .......................................................................................................... 1977
          Mehdi Darban
Phenomenology: Understanding the ICT4D Experience ......................................................................................................................... 1982
          Antonio Diaz Andrade, Angsana Techatassanasoontorn, Harminder Singh
Role of Innovation Incubators and Accelerators in Alleviating the Refugee Crisis.............................................................................. 1992
          Randa Salamoun, Bijan Azad
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