21/22 SUPPORTERS GUIDE - Millwall FC
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21/22 SUPPORTERS GUIDE
CONTENTS
INTRODUCTION
Welcome to The Den 3
TRAVEL
By Car 4
By Train 5
By Bus
Getting Here 6
TICKETS
Buying Tickets 7
The Den Layout 8
21/22 Ticket prices 9
The 1885 Club 10
Disabled Supporters information 11
GENERAL INFO
The Lions Store 13
Food & Drink 14
SE16 Bar
Matchday Programme 15
Matchday Timetable 16
Social Media 17
United for Change 18
WE’RE HERE
CAN’T FIND TO YOU
WHAT HELPARE LOOKING
FOR?
Feel free to get in touch with any questions
Feel might
you free tohave,
get inbytouch with any questions
contacting
you might have, by contacting
slo@millwallplc.com.
slo@millwallplc.com.
WELCOME TO THE DEN
Ahead of your visit to The Den, we have a designed a guide to help you navigate your day with ease and to enjoy it as much as possible.
Millwall Football Club takes great pride in being a family orientated club for all visitors, with its community at the heart of it. In 2017, the
club picked up the prestigious Family Club of the Year trophy at the annual EFL awards ceremony.
Further reflecting the club’s continued commitment to attracting and engaging families and young fans at The Den, the club was also
awarded Family Excellence status for the 2019/20 season.
We look forward to welcoming you to The Den and hope you enjoy your visit to SE16.
Shona Groves
Supporter Liason Officer - slo@millwallplc.com
3BY CAR
The postcode for The Den is SE16 3LN. A sat nav will
lead you to the ground. Unfortunately, the club has no
car parking facilities for supporters so getting to The Den
by public transport is advisable.
Directions to the area if travelling by road, however, are
as follows:
FROM THE NORTH
Follow City signs from the A1/M1, the signs for
Shoreditch and Whitechapel. Following Ring Road signs
for Dover, cross over Tower Bridge and after one mile
take the first exit at the roundabout onto the A2. From
Elephant and Castle take the A2 (New Kent Road) into
Old Kent Road. Turn left after four miles at The Gem Bar
into Ilderton Road to Zampa Road, SE16 3LN.
FROM THE SOUTH
Take the A20 and A21 following signs to London. At
New Cross, follow signs for Surrey Quays into Kender
Street, turn left into Old Kent Road then right at the
turning signposted “car pound” into Ilderton Road.
Zampa Road (SE16 3LN) is the seventh turning on the
right.
FROM THE EAST
Take the A2 to New Cross (then South).
FROM THE WEST
From the M4 and M3 follow the South Circular (A205)
and then follow signs for Clapham (A3), then
Camberwell to New Cross and then as from the South.
4BY TRAIN
South Bermondsey station is the nearest overground rail,
approximately five minutes’ walk away with regular trains
from London Bridge stopping there.
Surrey Quays overground station is about a 20-minute
walk away whilst walking from New Cross or New
Cross Gate overground stations will take around 30
minutes.
The nearest underground stations are Canada Water
and Bermondsey, both on the Jubilee Line, and both
roughly 20 minutes’ walk to the ground.
Visit www.tfl.gov.uk or use the TFL Go app to plan your
journey.
BY BUS
A range of different bus services can get you close to the
ground.
The 21 and 172 will get you to Old Kent Road, the P12 to
Ilderton Road, the 1 to Rotherhithe New Road and the
47, 188 and 225 to Surrey Quays.
Visit www.tfl.gov.uk or use the TFL Go app to plan your
journey.
Newington Green Shoreditch High Street
21 - Molesworth Street
47 - Catford Garage
Brockley Rise/Chandos North Greenwich Station
172 - Aldwych
188 - Russell Square
Brockley Rise Brockley
P12 - Surrey quays
225 - Hither Green
Tottenham Court Road
1 - Canada Water
5GETTING HERE
The Den is located in close proximity to South Bermondsey station, which is just one stop away from London Bridge.
The stadium is also accessible from Old Kent Road via Ilderton Road and is just minutes from Surrey Quays shopping centre, as well as
Deptford, New Cross and Greenwich.
25 Minute walk Road
Jamaica
BERMONDSEY 25 Minute walk Su
rre
yQ
CANADA WATER ua
ys
Ro
a d
Lo
SO
we
UT
rR
oa
HW
d
AR
K
PA
R K
SURREY QUAYS
20 Minute walk
y
Wa
ugh
Southwark Park Roa Plo
d
Corbetts Lane
Bush
(1, 381)
Bush Road
Roa
(47, 188, 225, N1)
St James’s Road
Warndon
d
Street (1, 381)
John Silkin
Lane (225)
Rotherhithe New
Road (1, 381) 5 Minute walk
SOUTH BERMONDSEY
Alloa Road
Ilder
(225)
South Bermondsey (P12)
ton R
K
AR
oad
RDP
Millwall Football P TFO
Road DE
TH
Ground (P12) Bolina
E
DE
m Road
N
Stockhol
Grinstead Road (225)
A2 Surrey Canal Road
6BUYING TICKETS
THERE ARE THREE EASY WAYS TO PURCHASE
TICKETS:
- Via our new online ticketing website: millwalltickets.com
you will need to create an account (Booking fees apply)
- By phone on 0844 826 2004*
- In person at the Millwall Ticket Office
To book disabled tickets, please call on 0207 740
3470 or through millwalltickets.com
COLLECTING TICKETS
If you need to collect your tickets on a matchday then
please visit the Tickets For Collection windows located to
the right of the main reception. You will be asked by
ticketing staff to confirm your full name and address. The
club advises supporters who need to collect tickets to do
so as far in advance of kick-off on matchday as possible
to help avoid length queues.
BUYING TICKETS ON MATCHDAY
Unless advertised otherwise, or sold out, tickets for all
fixtures are available on matchday right up to kick-off.
The main Ticket Office, located to the left of the main
reception, is open for sales in the build-up to kick-off, as
is the South Stand Ticket Office, which is next to the SE16
Bar behind the Cold Blow Lane end.
GROUP TICKETS
Get together with 10 or more people and take
advantage of one of our special Group Ticket discounts
to ensure a perfect day out for you and your party. Email
grouptickets@millwallplc.com for more information.
*Calls to this number cost 7p per minute from your BT landline. Calls from other networks may
vary and from mobiles will be considerably more. Booking fees apply.
7THE DEN LAYOUT
THE DOCKERS STAND
BOXES ENTRANCE ZAMPA’S FAMILY STAND
20 19 18 17 16 15 14 13
EXECUTIVE BOXES
48 47 46 45 44 43 42 41
NORTH STAND (VISITING SUPPORTERS)
21 49 40 12
COLD BLOW LANE STAND
22 50 39 11
23 51 38 10
24 52 37 9
25 53 36 8
26 54 35 7
27 28 29 30 31 32 33 34
THE BILLY NEIL SPONSORS’ LOUNGE EXECUTIVE LOUNGE KITCHENER’S RESTAURANT
DIRECTOR’S
1 2 3 BOX 4 5 6
LOUNGE ENTRANCE TICKET OFFICE RECEPTION COMMERCIAL OFFICE PLAYER ENTRANCE
THE BARRY KITCHENER STAND
82021/22 TICKET PRICES
BUY EARLY AND SAVE!
Match tickets are £3 cheaper than the prices listed below in all stands and categories when purchased in advance of matchday.
Be sure to buy early and save yourself money!
CATEGORY A CATEGORY B
ARMED ARMED
ADULTS OVER 62s 18-21s UNDER 18s UNDER 16s UNDER 12s UNDER 6s ADULTS OVER 62s 18-21s UNDER 18s UNDER 16s UNDER 12s UNDER 6s
FORCES FORCES
BARRY KITCHENER BARRY KITCHENER
UPPER
£36 £26 £26 £26 £22 £18 £13 £8 UPPER
£33 £23 £23 £23 £20 £16 £11 £8
BARRY KITCHENER BARRY KITCHENER
LOWER £35 £25 £25 £25 £21 £18 £13 £8 LOWER £32 £22 £22 £22 £19 £16 £11 £8
DOCKERS DOCKERS
UPPER £35 £25 £25 £25 £21 £18 £13 £8 UPPER £32 £22 £22 £22 £19 £16 £11 £8
DOCKERS DOCKERS
LOWER £34 £24 £24 £24 £20 £18 £13 £8 LOWER £31 £21 £21 £21 £18 £16 £11 £8
ZAMPA’S FAMILY ZAMPA’S FAMILY
STAND* £29 £23 £23 £23 £18 £13 £8 £8 STAND* £26 £20 £20 £20 £17 £13 £8 £8
COLD BLOW LANE COLD BLOW LANE
UPPER
£33 £24 £24 £24 £20 £18 £13 £8 UPPER
£30 £21 £21 £21 £18 £16 £11 £8
COLD BLOW LANE COLD BLOW LANE
LOWER £32 £23 £23 £23 £19 £18 £13 £8 LOWER £29 £20 £20 £20 £18 £16 £11 £8
CATEGORY C TICKETING INFORMATION
ADULTS OVER 62s
ARMED
18-21s UNDER 18s UNDER 16s UNDER 12s UNDER 6s
The category for each game will be available from the official Millwall websites:
FORCES
www.millwallfc.co.uk and www.millwalltickets.com.
BARRY KITCHENER
UPPER
£31 £21 £21 £21 £18 £13 £8 £8
Millwall members can claim a £3 discount and Junior Lions can claim a £2
BARRY KITCHENER
LOWER £30 £20 £20 £20 £17 £13 £8 £8 discount when buying a match ticket up to the day before kick-off.
DOCKERS
£30 £20 £20 £20 £17 £13 £8 £8
UPPER Proof of age is required when purchasing concession tickets.
DOCKERS
£29 £19 £19 £19 £16 £13 £8 £8
LOWER
All Junior under 12 tickets must be purchased with a full price adult or senior ticket.
ZAMPA’S FAMILY
STAND* £24 £18 £18 £18 £15 £13 £8 £8
These prices apply to all league matches. Other competitions will be priced
COLD BLOW LANE
UPPER
£28 £19 £19 £19 £16 £13 £8 £8 individually.
COLD BLOW LANE
LOWER £27 £18 £18 £18 £16 £13 £8 £8 Purchasing a ticket signifies acceptance of all ground regulations, which are
displayed around the stadium. The Den is a non-smoking environment.
*Purchasing restrictions apply in Zampa’s Family Stand. Visit millwalltickets.com for more information.
9Brand new to the 2021/22 season, the VIP
Matchday Experience has transformed, introducing
‘The 1885 Club’.
Hospitality is now available to buy online at
millwalltickets.com, 020 7740 0501 or
commercialsales@millwallplc.com.
PACKAGE INCLUDES:
- Welcome Drink on Arrival
- Three-course Dining Experience
- Behind the Scenes Stadium Tour (Saturdays only)*
- Matchday Programme and Team Sheet
- Half-time and Full-time Refreshments
- Corporate Gift
- Executive Padded Seating
- Vote for Man of the Match
- Man of the Match Presentation*
Category A
Adults £145 | U18 £85
Category B
Adults £125 | U18 £80
Category C
Adults £110 | U18 £75
Prices include VAT
For more information and to purchase:
www.millwalltickets.com
0207 740 0501
Or commericalsales@millwallplc.com
*Subject to availability and Covid-19 restrictions
10DISABLED SUPPORTERS INFORMATION
Millwall Football Club welcomes supporters with disabilities to The Den, and endeavours to make it an enjoyable and comfortable
experience for everyone attending in SE16.
The club wishes to ensure everyone attending a fixture at The Den is treated without prejudice, opposing all forms of unlawful or unfair
discrimination on the grounds of disability. Disabled and personal assistant tickets can now be purchased online at millwalltickets.com
Supporters wishing to visit The Den can contact Shona Groves, our dedicated Disabled Liaison Officer on 020 7232 1222, or email
slo@millwallplc.com with any questions or requests for additional assistance.
PARKING ACCESS
There are 18 car park spaces for home supporters and eight car park spaces for away supporters in the vicinity of the stadium.
Wheelchair supporters have priority for these spaces. For information around the availability of these spaces, please contact our disabled
liaison officer on 020 7232 1222 as prior booking is essential.
11DISABLED SUPPORTERS INFORMATION
WHEELCHAIRS
The designated area for supporters in wheelchairs is in the main stand, the Barry Kitchener Stand, Lower Tier. There are 78 wheelchair
positions, each with a sit for a personal assistant.
The club also provides 17 spaces for away supporters in the Lower North Stand. Please note the area is at pitch level, carrying risk of
being hit by a ball or getting wetting should it rain. Seats for personal assistants provides a good view and the feedback from away
supporters is that the Lower North Stand is the preferred option.
One personal assistant is admitted free of charge with a wheelchair user. Personal assistants must obtain the relevant ticket from the Ticket
Office, sit with the wheelchair user, and provide support to access club facilities.
Access to the wheelchair area in the main stand is through Gate W1 or Gate W14. A lift is available to the wheelchair area to the right of
Gate W1 and to the left of Gate W14. Access to the Lower North Stand is through Gate W1. The seating is at pitch level so no lift is
required.
Tickets can be purchased via the online Millwall Ticket Office. Please contact our disabled liaison officer on 020 7232 1222 for further
assistance in securing tickets as prior booking is advisable.
Visually impaired supporters can purchase tickets for all parts of the stadium so long as they can get to and from their chosen seat without
difficulty. Visually impaired supporters that wish to bring a PA can do so free of charge so as long as the seating in the disabled area in
either the Lower West/North Stand is utilised. We regret that we have no facilities for guide dogs at present.
Hearing impaired supporters can purchase tickets for all parts of the stadium. Staff members in the Ticket Office will happily assist with the
purchase of tickets for personal callers on or before matchday. The Den’s Ticket Office also provides designated windows with hearing
loops fitted.
Ambulant disabled supporters can purchase tickets for all parts of the stadium so long as they can get to and from their chosen seat
without difficulty.
Ambulant disabled supporters are also able to purchase tickets in the disabled area if, for example, they would prefer to use the lift to the
area in the West Lower Stand.
Seating in the disabled area is subject to availability and we recommend tickets are purchased in advance.
12THE LIONS STORE
The Lions Store, Millwall’s official club shop, is located on Zampa Road to the left of the main gates to the stadium. The store stocks a
range of merchandise, including home and away shirts, leisure wear, training wear and plenty more. New items are regularly added to
the shelves so it’s well worth paying the Lions Store a visit each and every time you’re at The Den.
Regular opening hours, unless otherwise advertised, are as follows: Matchday opening hours:
Monday-Friday – 9am-5pm Saturday (non-matchdays)/Sunday – Closed. Saturday (3pm kick-off) 10am-3pm
Midweek (7:45pm kick-off) – 9am-7:45pm
BUY ONLINE
Visit shop.mfcshop.co.uk to browse all official club merchandise and make the most of our delivery service.
CONTACT
You can get in touch with staff at the Lions Store by emailing lionsstore@millwallplc.com. (You will recieve a reply within 48 hours).
13FOOD & DRINK
The Den offers a variety of food and drink in the
concourses before kick-off and during half-time,
including burgers, pies, pastries, chips, beer, soft drinks,
confectionary items and more.
If you are a season ticket holder or member you can
gain entry to ‘Arry’s Bar, located at the south side of the
stadium, which opens from midday on a Saturday
matchday and 5pm for a mid-week evening game.
THE SE16 BAR
There’s no better way to soak up the pre-match
atmosphere than at Millwall’s famous SE16 Bus Bar.
A family friendly environment, it’s the perfect supporters
bar for you to enjoy alongside fellow Millwall
supporters.
With live music on offer, you can enjoy all of this with
some food and drink served at the bus before heading
into The Den to take your seat!
14Penarth Street (P12)
MATCHDAY PROGRAMME
Millwall’s matchday programme is available around the ground for £3 (Cash Only) in the build-up to kick-off. Get back into the tradition-
al matchday routine by purchasing a programme to add to your Millwall collection.
Its 64 pages are packed with exclusive interviews, special features, match galleries, Junior Lions games and quizzes, historical content
and so much more.
To purchase, keep an eye out for our programme sellers dotted outside The Den on matchday (Not available to purchase on the
concourse).
Pick up a copy for a pre-match read!
15MATCHDAY
TIMETABLES
3PM KICK-OFF 7.45PM KICK-OFF
10am Ticket Office and Lions Store open 9am Lions Store opens
12noon Executive Lounge opens 9.30am Ticket Office opens
12 - onwards Players arrive 5.45pm Players arrive
1.30pm Turnstiles, SE16 Bar and DJ opens 6pm Executive Lounge opens
2pm Team news announced 6.45pm Team news announced
2.15pm Players begin their warm-up 7pm Players begin their warm-up
2.45pm Players leave the pitch from their warm-up 7.30pm Players leave the pitch from their warm-up
2.55pm The teams emerge from the tunnel 7.40pm The teams emerge from the tunnel
3pm First-half starts 7.45pm First-half starts
3.45pm Half-time 8.30pm Half-time
4pm Second-half gets underway 8.45pm Second-half gets underway
4.45pm Full-time 9.30pm Full-time
Always make sure to double check your fixture time
and date on millwallfc.co.uk as all fixtures are
subject to change.
16Penarth Street (P12)
SOCIAL MEDIA
Keep up-to-date with all the latest Millwall news, including match updates and coverage by following the club on various social media
platforms.
Make sure to use #Millwall
@MillwallFC
@millwallfcinsta
Millwall Football Club: Official
Be the first to receive news and special offers from Millwall Football Club, sign-up to our newsletter by opting-in to club communications
by visiting millwallfc.co.uk and clicking the ‘Sign-Up For News & Special Offers’ button under the ‘News’ tab.
17UNITED FOR CHANGE
Millwall Football Club has a long and proud history of combating discrimination of all kinds both inside its stadium and within its local
community.
The club has a zero-tolerance policy against racial and all other forms of discrimination and want to again make clear to anybody who
holds such views that you are not welcome at this football club. Millwall’s stance, as always, is that anybody found guilty of racial abuse
is banned for life.
In 2019, the club launched its ‘Hear Hate, Don’t Hesitate’ campaign – an official matchday reporting messaging service set-up to allow
supporters to immediately report any abusive or inappropriate behaviour they witness on a matchday.
If you see and/or hear anti-social behaviour and foul, abusive, homophobic or racist language, please inform the nearest steward or
police officer, or text a block and row number in confidence, along with the word ‘Hate’, to 66777.
In receiving information the club can then take immediate action to ensure that The Den continues to be a safe, secure and enjoyable
environment for all supporters.
For more information about Millwall’s proud history in this field please click here.
THINK TWICE
Booing the taking of the knee is having a hugely negative impact across the club, Academy and Community Trust, and on staff who work for Millwall,
including the players, as well as other partners.
Most importantly, it is also affecting so many of your fellow supporters.
We urge you to THINK TWICE.
18You can also read
