2021 Water Quality Report: Upper-System Customers City of Hillsboro Water Department
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2021 Water Quality Report: Upper-System Customers City of Hillsboro Water Department Your safe, clean, high-quality ('J Hillsbo!2 drinking water continues to exceed all state and federal standards.
About this Report The U.S. Environmental Protection Agency (EPA) requires public water suppliers to provide water quality reports to their customers by July 1 of each year. These annual reports — also referred to as Consumer Confdence Reports (CCR) — provide information on the quality of your drinking water. This 2021 report includes results of water quality testing conducted from January 1 through December 31, 2020, on drinking water served by the Hillsboro Water Public Participation Department to upper system customers. Opportunities Monthly Public Meeting The City of Hillsboro Utilities Commission Questions? – who is responsible for the City’s water system operation – meet the second Tuesday Call: each month at 1:30 pm. 503-615-6702 Public participation is encouraged. Meeting details, links, and agenda packets are Email: posted in advance at Hillsboro-Oregon. gov/CommitteesBoards, under the “Utilities Lindsay.McClure@Hillsboro-Oregon.gov Commission” section. Visit: Hillsboro Civic Center, Third Floor Information and Questions 150 East Main Street For information about public participation Hillsboro, OR 97123 opportunities, contact Public Information Offcer Lindsay McClure at 503-615-6702 Fax: or Lindsay.McClure@Hillsboro-Oregon.gov. 503-615-6595 2 2021 Water Quality Report
Message from the City of Hillsboro Utilities Commission To our valued customers: It is with great pride that Utilities Commissioners system, then tested to confrm your water David Judah, Deborah Raber, and I present to our continues to surpass state and federal water customers the Hillsboro Water Department 2021 quality standards. Water Quality Report. • Maintenance: The pipes, reservoirs, valves, Clean drinking water is an essential resource that and meters that water travels through to reach we rely on every day. It is easy to take for granted your home or business are kept in top working when we turn on our taps and always get clean, order. In addition, Hillsboro Water continues fresh water. to respond to pipe leaks and breaks that could Knowing where your water comes from, how it is impact water service, and replaces aging treated and purifed, what it is tested for, and how infrastructure, as needed, to ensure safe it reaches your tap is important to understand. drinking water is delivered to all members of our community. In 2020, we experienced an unprecedented public health crisis as a result of the coronavirus global Water is a key element to staying healthy and safe pandemic. The Hillsboro Water Department – during the COVID-19 pandemic. Customers can which served an average of 15.5 million gallons rest assured that their water service is reliable of water each day to customers last year – and will continue to fow to their tap during this continues to carefully track the coronavirus, and pandemic. take proactive steps to ensure the delivery of high Please take a moment to learn more about your quality, reliable drinking water to our Hillsboro drinking water, and the proactive steps Hillsboro community, including: Water Department is taking to guarantee customers • Treatment: Every single drop of Hillsboro’s will enjoy clean and safe drinking water for years water is thoroughly treated to remove particles, to come. viruses, bacteria, and other organisms from the Cheers! drinking water, including COVID-19. • Testing: Each month, hundreds of water John Godsey samples are collected throughout the water Utilities Commission Chair John Godsey David Judah Deborah Raber Utilities Commission Utilities Commissioner Utilities Commissioner Chair 2021 Water Quality Report 3
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Delivering High-Value, Reliable Water Service The Hillsboro Water Department delivers high-value, reliable water service to: • Upper-system customers in (JWC) Water Treatment Plant the area to the west between western Washington County located in Forest Grove, and Hillsboro and Cornelius. In- along Hillsboro’s original the Cherry Grove Slow Sand town customers are served water service line, from the Filter (SSF) Plant, located water from the JWC Water community of Dilley, along near the community of Cherry Treatment Plant. Highway 47, then up to the Grove. • Three wholesale customers: community Cherry Grove. • In-town customers located the cities of Cornelius and Upper-system customers are west of Cornelius Pass Road Gaston, and the L.A. Water served water from both the and south of Highway 26 Cooperative. Joint Water Commission (Sunset Highway), as well as 6 2021 Water Quality Report
Hillsboro’s Reliable Water Source: Upper-Tualatin River The Hillsboro Water Department proudly serves high-quality drinking water to more than 88,000 customers in the City of Hillsboro (in-town customers) and in rural Washington County (upper-system customers). Every drop of water that runs through customers’ taps comes out of a river, or a dam and reservoir. Hagg Lake Hillsboro’s winter water source is the upper-Tualatin River and its tributaries. The river stretches almost 80 miles from the Tillamook State Forest in Washington County to the Willamette River near West Linn. The Tualatin River has been Hillsboro’s only winter water source for almost 80 years. In the summer, the river level drops too low for community use, so Hillsboro customers rely upon water stored in two reservoirs to meet demand: • The Barney Reservoir is located in the Trask River Watershed and Barney Reservoir holds 20,000 acre-feet of water at capacity, of which 14,886 acre-feet is available for drinking water. (An acre-foot is the amount that covers an acre with a foot of water, and is equal to 325,851 gallons.) Water is moved from the reservoir to the Tualatin River through a one-mile long pipeline. • The Scoggins Reservoir — also known as Hagg Lake — is located near Gaston. The reservoir stores approximately 59,950 acre-feet of water when full, of which 13,500- acre feet is available for drinking water. Upper-Tualatin River 2021 Water Quality Report 7
Most of Hillsboro’s tap water begins as rainfall in the Tillamook State Forest, about 50 river miles west of Hillsboro. TILLAMOOK STATE FOREST Rain water is captured in the Barney and Scoggins Reservoirs (Hagg Lake) and supplements the Upper-Tualatin BARNEY River in summer months. RESERVOIR SCOGGINS RESERVOIR (HAGG LAKE) UPPER-TUALATIN RIVER Hillsboro’s current drinking water source is the upper-Tualatin River which begins in the Tillamook State Forest. CHERRY GROVE FERNHILL RESERVOIR SLOW SAND FILTER PLANT Water travels 56 river WATER INTAKE miles before being drawn out of the upper-Tualatin I River for filtration and treatment at either the Cherry Grove Slow Sand Filter Plant (SSF) or the Joint Water Commission (JWC) Water Treatment Plant. Both plants operate JOINT WATER COMMISSION 365-days a year, WATER TREATMENT PLANT 24-hours a day. Our water distribution system and water treatment plants are maintained, evaluated, and upgraded regularly to stay in line with advancements in technology, health science, and government regulations. Hillsboro Water 8 2021 Water Quality Report
Hillsboro’s Reliable Drinking Water Source and System Water is delivered to Hillsboro Hillsboro customers use 15.5 million by 2 large transmission lines. gallons on an average day, and up to 25 million on a summer day. City of Hillsboro 320 miles of water pipeline ranging in size from 4 to 24 inches deliver water straight to your tap. Hillsboro Water maintains more than 2,600 hydrants for fire suppression. 3 in-town reservoirs can store up to 30.5 million gallons of finished water. 2021 Water Quality Report 9
Treatment Process Protection of public health is the Hillsboro Water Department’s number one priority. Before reaching customers’ taps, water is fltered and treated in an extensive process that produces some of the highest quality drinking water in the region. Water served to the Hillsboro Water Department’s The JWC Water Treatment Plant: upper-system customers is drawn out of the upper- • Is the largest conventional water treatment Tualatin River for fltration and treatment at either plant in Oregon, capable of treating up to 85 the JWC Water Treatment Plant, or the Cherry Million Gallons per Day (MGD) of water. Grove SSF Plant. Both plants operate 365-days • Provides water to the Hillsboro Water per year, 24-hours per day. Department’s in-town, upper-system, and Before reaching the taps of Hillsboro’s upper- wholesale customers. system customers, drinking water undergoes • Provides water to JWC partner agencies, comprehensive treatment overseen by state- including the cities of Hillsboro, Forest Grove, licensed drinking water operators at the JWC and Beaverton, and the Tualatin Valley Water Water Treatment and Cherry Grove SSF plants to District (TVWD). make it safe to drink and use. • Wholesales water to the City of North Plains. Learn more about the JWC treatment process at JWCWater.org/What-We-Do/Treatment. Joint Water Commission Water Treatment Plant 10 2021 Water Quality Report
Cherry Grove Slow Sand Filter Plant The Cherry Grove SSF Plant: The Cherry Grove SSF Plant treatment process • Effectively removes turbidity and pathogenic includes: organisms through various biological, • Untreated river water is drawn from the upper- physical, and chemical processes through Tualatin River at the Haines Falls Intake, near the slow sand fltration. community Cherry Grove. • Is capable of treating up to three MGD of • After going through screens, water travels through water. a pipe to a settling pond to remove silt, and make • Provides water to the Hillsboro Water the water clearer. Department’s upper-system customers, along • Water is then piped to the slow sand flters for with the JWC Water Treatment Plant. treatment. In the flters, water slowly percolates by • Provides water to some of the Hillsboro gravity through a bed of fne sand. Water Department’s wholesale customers, • The top layer of the flters is where most treatment the City of Gaston and the L.A. Water takes place. It is called the “Schmutzdecke” and is Cooperative, along with the JWC Water formed by a community of organisms that naturally Treatment Plant. live in the water. This layer traps contaminants and The Cherry Grove SSF Plant uses a simple and pathogens that could be in the water— including highly effective form of treatment called slow silt, bacteria, Cryptosporidium, and Giardia. sand fltration. This fltration process is one of • After passing through the flters, the water is the world’s oldest water treatment methods, and chlorinated and fnal pH is adjusted to reduce employs a biological process to clean the water. pipe corrosion before being sent to customers through the water distribution system. 2021 Water Quality Report 11
Source Water Assessment Protecting the upper-Tualatin River Watershed is vital to ensure clean, safe drinking water now and for future generations. The JWC’s goal of eliminating pollutants from entering waterways has benefts beyond our drinking water. For example, by reducing erosion and sediment inputs to the Tualatin River, salmon beneft with more available spawning habitat and lower risk of clogged gills from sediment suspended in the water. In addition to drinking water quality, fsh and wildlife, and vegetation benefts, committing resources to protecting the Watershed makes sense Tualatin River fnancially. The U.S. EPA estimates that every $1 spent on The assessment identifed The assessment found that source water protection activities potential contaminant sources 97% of the streams in the JWC saves $27 in water treatment that may affect the supply of drinking water source area costs. water. have high soil erosion potential. The JWC is active in the Stream bank stabilization and Out of a total of 567 high-risk Watershed by monitoring best management practices potential contaminant sources, water quality, and developing were recommended to mitigate 331 were identifed within the projects to reduce the risks of the effects of erosion, which eight-hour time-of-travel in the contamination. contributes turbidity, nutrients, JWC Drinking Water Source In 2019, the JWC was awarded Area. and pathogens in to the streams. a competitive grant totaling Addressing this risk has been a Sources of potential watershed $85,000. This funding will be focus of the JWC’s Source Water contamination include used to further assess drinking Protection Program, which agricultural/forest management water risks, and implement includes foodplain restoration applications, commercial land best management practices to and securing increased stream uses, residential/municipal land improve water quality. setbacks in timber harvests. uses, landslides, and clear-cut Also in 2019, the Oregon forest areas. To view the updated JWC-Cherry Health Authority (OHA) Grove Source Water Assessment These existing potential sources and Oregon Department Report, call 503-615-6702 of contamination could, if of Environmental Quality or email Lindsay.McClure@ improperly managed or conducted an updated source Hillsboro-Oregon.gov. released, affect water quality in water assessment for the upper- the watershed. Tualatin River Watershed. 12 2021 Water Quality Report
Regional Collaboration The Hillsboro Water Department is a member of the Regional Water Providers Consortium. The Consortium provides leadership in the planning, management, stewardship, and resiliency of drinking water in the Portland metropolitan region. Visit RegionalH2O.org to fnd out how to start your emergency prep with water, get information and resources to use water effciently at home, and to learn more about the region’s drinking water. Everyday Actions to Protect Our Drinking Water Community members served water by the Hillsboro Water Department are encouraged to take an active role in protecting the upper-Tualatin River and watershed from contamination: • Prevent wildfires. Always • Properly maintain septic the sink, as they could enter completely dose and smother systems. Malfunctioning rivers and lakes. campfres and be extra septic systems release • Be good stewards of the cautious on windy days. bacteria, viruses, and land. When visiting the • Use and dispose of harmful chemicals to local aquifers Tualatin Watershed, properly materials properly. Do not and waterways. Each dispose of trash and debris, pour hazardous waste down household septic system and follow fre protection the drain, on the ground, should be inspected at least rules and regulations. or into catch basins. This every three years, and • Don’t move plants and could contaminate the soil, typically pumped every three animals. Invasive species like groundwater, or nearby to fve years. Zebra / Quagga Mussels, surface water. • Dispose of medications New Zealand Mudsnails and • Think twice about lawn and properly. Take advantage Milfoil are threats to our local garden chemicals. Limit the of pharmaceutical take- streams and lakes. Carefully use of pesticides or fertilizers, back collection programs wash and dry boats, motors, and always follow the label that accept prescription or and recreation equipment to directions. over-the-counter drugs. Do prevent spreading invasive not fush or pour them down animals and plants. For additional ways to protect your drinking water at the source, visit EPA.gov/SourceWaterProtection. 2021 Water Quality 2021 Water Quality Report 13 Repor t 13
Collecting and Testing Water Samples The Hillsboro Water Department is committed to protecting public health and providing customers with safe drinking water. To ensure your drinking water meets or exceeds state and federal drinking water standards, each month hundreds of water samples are collected and tested by a state-certifed laboratory. Coliform Bacteria Cryptosporidium and Giardia The Hillsboro Water Department organisms may be present. If The JWC Water Treatment Plant collects water samples testing indicates that a routine has been periodically required throughout the service area sample contains coliforms, a set to test for Cryptosporidium and to test for coliform bacteria. of repeat samples are collected Giardia in the raw water since Most coliforms are not harmful, and analyzed to determine 1980. Raw water levels are but they can be an indicator whether any disease-causing extremely low and the water that other disease-causing organisms are present. treatment process is effective at removing pathogens. Cryptosporidium and Giardia are microscopic organisms that, when ingested, may cause gastrointestinal symptoms. There are no U.S. EPA mandated Maximum Contaminant Levels (MCL) required for either organisms. (MCLs are U.S. EPA standards that set the legal limit on the amount of a substance allowed in public water systems under the Safe Drinking Water Act.) Due to the potential health effects of these organisms, the water treatment plant flters and chlorinates every drop of drinking water delivered to Hillsboro Water Department customers. While testing of raw (or pre-treated) source water has detected small amounts of harmful organisms, the treatment process of fltration and disinfection prevents the organisms from causing public health issues. 14 2021 Water Quality Report
Contaminant Sources The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally present minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity. Contaminants that may be present in source water include: • Microbial contaminants, such as viruses and bacteria which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife • Inorganic contaminants, such as salts and metals, which can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming • Pesticides and herbicides, which may come from a variety of sources such as Tualatin River agriculture, urban stormwater runoff, and residential uses • Organic chemical contaminants, including synthetic and volatile organic chemicals, which are byproducts of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems • Radioactive contaminants, which can be naturally-occurring or be the result of oil and gas production and mining activities In order to ensure that tap water is safe to drink, Drinking water, including bottled water, may the U.S. EPA prescribes regulations, which limit reasonably be expected to contain at least small the amount of certain contaminants in water amounts of some contaminants. The presence of provided by public water systems. Food and Drug contaminants does not necessarily indicate that Administration regulations establish limits for water poses a health risk. contaminants in bottled water that must provide the same protection for public health. More information about contaminants and potential health effects can be obtained by calling the U.S. EPA’s Safe Drinking Water Hotline at 1-800-426-4791. 2021 Water Quality Report 15
Cyanotoxin Monitoring in Drinking Water Freshwater Harmful Algal Blooms (HABs) are a growing concern in the United States and worldwide. While the growth of algae in pigments, in addition to visual in accordance with OHA freshwaters — such as streams, assessments. requirements. The JWC did lakes, and reservoirs — is Some HABs may contain species not detect any Cyanotoxins in natural and an important part of Cyanobacteria (also referred the drinking water during the of maintaining the ecosystem, to as Blue Green Algae), which regulatory season (May through when water bodies have high have the potential to produce October 2020). levels of nutrients or higher toxins, known as Cyanotoxins. Based on assessments performed water temperatures, algae can These toxins can affect the by OHA, the Cherry Grove grow rapidly and cause a HAB. function of the liver and nervous SSFP is currently not required HABs can cause harm to system at high enough levels in to sample for Cyanotoxins. animals, people, and the local humans and animals. However, Hillsboro staff ecology. A HAB can look like In 2018, the OHA developed voluntarily monitor for HABs in foam, scum, or mats on the permanent rules requiring the source water for the Cherry surface of water, and can be drinking water systems in Grove SSFP. different colors. HABs may Oregon using certain surface Testing for the JWC Water also be undetectable by visual water sources — such as those Treatment Plant will continue assessment, which is why water prone to HABs — to routinely in 2021. For more information agencies regularly monitor test for Cyanotoxins and notify on Cyanotoxins and testing streams and reservoirs for other the public about the test results. requirements, call 503-615- indicators, such as nutrients, 6702 or visit JWCWater.org/ The JWC tests for Cyanotoxins temperature, and algae Water-Quality/Testing-Results. Water Quality Testing at Barney Reservoir 16 2021 Water Quality Report
Definitions: Water Quality Terms Some of the terms and abbreviations contained in this report and table are unique to the water industry and may not be familiar to customers. They are explained below. Maximum Residual Action Level (AL): Disinfectant Level Parts Per Billion (ppb): The concentration of a (MRDL): Equivalent to micrograms per contaminant which, if liter. One ppb is comparable The highest level of a exceeded, triggers treatment to one drop of water in disinfectant allowed in or other requirements which 55,000 gallons. drinking water. There is a water system must follow. convincing evidence that addition of a disinfectant is necessary for control of Parts per Million (ppm) Contaminant: or Milligrams per Liter microbial contaminants. Potentially harmful physical, (mg/L): biological, chemical, or Equivalent to milligrams per radiological substance. Maximum Residual liter. One ppm is comparable Disinfectant Level Goal to one drop of water in 55 (MRDLG): gallons. Disinfection Byproducts (DBP): The level of a drinking water disinfectant below Formed when disinfectants which there is no known pH: used in a water treatment Used to indicate the alkalinity or expected risk to health. react with bromide and/ or acidity of a substance as MRDLGs do not refect or natural organic matter ranked on a scale from 1.0 the benefts of the use of present in the source water. to 14.0. Acidity increases as disinfectants to control microbial contamination. the pH gets lower. Maximum Contaminant Level (MCL): Treatment Technique (TT): mg/L: The highest level of a A required process intended contaminant that is allowed Measurement of density. to reduce the level of a in drinking water. MCLs contaminant in drinking are set as close to the water. MCLGs as feasible using Nephelometric Turbidity the best available treatment Units (NTU): technology. Measurement of the clarity, Turbidity: or turbidity of water. Turbidity A measure of suspended in excess of fve (5) NTU is Maximum Contaminant material in water. In the just noticeable to the average Level Goal (MCLG): water feld, a turbidity person. measurement — expressed in The level of a contaminant Nephalometric Turbidity Units in drinking water below (NTU) — is used to indicate which there is no known Non-detected (ND): clarity of water. or expected risk to health. Not detected at or above the MCLGs allow for a margin Maximum Contaminant Level of safety. (MCL). 2021 Water Quality Report 17
Customers served water by the JWC and 2020 Sampling Results Cherry Grove SSF Water Treatment Plants REGULATED SUBSTANCES Substance Unit of Measure Year Sampled MCL MCLG (MRDL) (MRDLG) Chlorine ppm 2020 4 4 Nitrate (as Nitrogen) ppm 2020 10 10 Barium ppm 2020 2 2 MICROBIOLOGICAL TESTING & TREATMENT CONSIDERATIONS E. coli Presence or 2020 0 0 Absence Total Organic Carbons ppm 2020 TT N/A Total Organic Carbons Percent Removal 2020 TT N/A Turbidity NTU 2020 TT N/A Turbidity Percent 2020 TT N/A (Lowest monthly percentage of samples meeting limit of 0.3 NTU for JWC and 1 NTU for SSFP) DISINFECTION BY-PRODUCTS (DBP) Total Trihalomethanes ppb 2020 80 N/A Haloacetic Acid ppb 2020 60 N/A UNREGULATED CONTAMINANTS MONITORING RULE 4 Microcystins (Total) ppb 2020 N/A N/A Cylindrospermopsin ppb 2020 N/A N/A Anatoxin-a ppb 2020 N/A N/A LEAD AND COPPER TESTING Substance Unit of Measure Year Action Level MCLG Sampled (AL) (MRDLG) Lead ppb 2018 15 0 Copper ppm 2018 1.3 1.3 OTHER ITEMS OF INTEREST Substance Year Range (ppm) Aluminum 2020 ND Ammonia 2020 ND - 0.05 Calcium 2020 5.2 - 8.3 Chloride 2020 3.90 - 5.92 Magnesium 2020 1.8 - 2.7 Iron 2020 ND During the past year, hundreds of water samples have been taken in order to determine the presence of any biological, inorganic, volatile organic, or synthetic organic contaminants. The table shows only contaminants that were detected and are considered a risk to health if over the Maximum Contaminant Level (MCL). A more detailed list of sampling completed in 2020 is available on the Joint Water Commission website at JWCWater.org. 18 2021 Water Quality Report
JWC Water Treatment Plant Slow Sand Filter Plant Amount Range Amount Range Violation Typical Source Detected Low-High Detected Low-High 1.81 0.99 - 1.81 1.68 1.04 - 1.68 No Additive controls microbes 0.30 ND - 0.30 0.05 ND - 0.05 No Agricultural runoff 0.0041 0.0038 - 0.0041 0.001 ND - 0.001 No Erosion of natural deposits Absent Absent Absent Absent No Human and animal fecal waste 1.10 0.49 - 1.10 0.81 0.39 - 0.81 No Naturally present in environment 42% 28.1 - 62.1% 28% 4.9 - 38.5% No Naturally present in environment 0.32 0.02 - 0.32 0.23 0.051 - 0.23 No Soil runoff 97% 97% - 100% 100% 100% No Soil runoff 49.8 21.3 - 54.7 17.3 10.5 - 23.4 No By-product of chlorination 30.7 13.9 - 36.3 20.1 15.4 - 24.4 No By-product of chlorination ND ND ND ND No Toxin produced by naturally occurring aquatic bacteria ND ND ND ND No Toxin produced by naturally occurring aquatic bacteria ND ND ND ND No Toxin produced by naturally occurring aquatic bacteria Amount Detected Sites Above Amount Detected Sites Above Violation Typical Source 90th Percentile AL 90th Percentile AL 1 0 5 0 No Corrosion of plumbing 0.075 0 0.087 0 No Erosion natural deposits Substance Year Range (ppm) Range (ppm) Orthophosphate 2020 ND - 0.01 Fluoride: Hillsboro does not Fluoridate Silica 2020 13.8 - 16.4 Hardness: Hardness: 20.4 - 24.2 ppm = 1.19 - 1.41 grains per gallon Sodium 2020 6.2 - 10.2 pH: pH (Normal range): 6.5 - 7.5 Sulfate 2020 3.3 - 15.2 Manganese 2020 ND Reporting Violation: The JWC completed all required water quality sampling and there were no water quality violations in 2020. However, the JWC received two reporting violations, one for Surface Water Treatment Rule, chlorine, and turbidity reporting, and one for Corrosion Control reporting in September 2020. The violations were due to an operator not providing the sample results to the Oregon Health Authority within the required reporting period. JWC returned to compliance in November 2020, as soon as the error was identifed. JWC has increased accountability checks to its reporting system, which should prevent this type of reporting oversight in the future. JWC’s water remains safe to drink, and at no time was the public health at risk due to the violation. 2021 Water Quality Report 19
Unregulated Contaminant Monitoring Rule Every fve years since 1996, the U.S. EPA — through Utilities report their test results to the U.S. its Unregulated Contaminant Monitoring Rule (UCMR) EPA, which uses the information to learn more — requires water utilities across the country to test for a about the presence of these substances and list of substances that are suspected of being in drinking decide whether they should be regulated in water, but are not currently regulated under the Safe the future to protect public health. Drinking Water Act. The Hillsboro Water Department has complied with the fourth round of the U.S. EPA’s UCMR. In 2020, the Hillsboro Water Department sampled for three Cyanotoxins, two of which are regulated at the State level by the Oregon Health Authority, but are yet to be federally regulated. No Cyanotoxins were detected for Hillsboro’s system during this sampling period. A full list of contaminants tested under the current UCMR and their results are available upon request. For more information or to request a full list of contaminants tested under the current UCMR and their results, call 503-615-6702 or email Sarah.Honious@Hillsboro-Oregon.gov. Vulnerable Populations Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with Human Immunodefciency Virus/Acquired Immune Defciency Syndrome (HIV/AIDS) or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. The U.S. EPA and the Centers for Disease Control (CDC) guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline at 1-800-426-4791. 20 202021 Water 2021 Quality Water Repor Quality t Report
Keeping Your Water on During COVID-19 To help keep our community healthy and continue delivering clean and safe water, the City of Hillsboro paused discontinuing water and utility services for non-payment, and paused charging late payment fees on past-due utility bills since April 2020. As the COVID-19 pandemic continues to impact our community, the City is committed to helping customers get through this crisis. If you are having trouble paying your utility bill, you may qualify for a fexible payment plan or bill relief through City assistance programs. 21 For details, visit Hillsboro-Oregon.gov/UtilityAssistance or call 503-681-6163. Water is a Smart Investment The Hillsboro Water Department strives to ensure equity and affordability for all customers by carefully managing drinking water rates and System Development Charges (SDCs). Water rates and SDCs are typically adjusted annually so all customers — including residential, commercial, and industrial users — pay their fair share based on how they use the City’s water system and how much water they use. The Hillsboro Water Department fnances major water infrastructure investments over time, so people and businesses moving to our community in the future will pay their share of Water Pipe Leak Detection costs through water rates and SDCs. These investments include: • Upgrading, repairing, and replacing parts of the current water system • Strengthening and expanding water infrastructure in our current system and at the JWC Water Treatment Plant Learn how water is a smart investment at Hillsboro-Oregon.gov/Water. Water System Maintenance Fire Hydrant Installation 2021 Water Quality Report 21
Drinking Water and Lead Water served by the Hillsboro Water Department gone through optimized treatment for corrosion is tested regularly to ensure every drop meets all control. A form of soda is used to raise the pH and federal and state safe drinking water standards, reduce the corrosiveness of the water to reduce the including those for lead and copper. potential for lead to leach from private plumbing Household plumbing is the main source of lead fxtures. in drinking water. This is usually from lead solder Water providers, including the Hillsboro Water used in homes built or plumbed with copper pipes Department, test for lead and copper directly before 1985. Lead can also be found in brass at customers’ taps, instead of in the distribution plumbing fxtures and components. Lead can enter system on a required schedule set by the OHA. drinking water when service lines, pipes in the Testing ensures water consumed by customers and home and other plumbing fxtures, or solder that their families meet safe drinking water standards. contain lead corrode. Testing last occurred in 2018. Lead and copper In the Hillsboro Water Department’s water were not detected above the action level – 15 distribution system, there are no known lead parts per billion (ppb) for lead, 1,300 ppb service lines or infrastructure components. In for copper – in either source water or private addition, the Hillsboro Water Department provides households. treatment protection to minimize leaching. All Results from past testing are available on the water delivered to homes and businesses in the State’s website at YourWater.Oregon.gov. Hillsboro Water Department’s service area has 22 2021 Water Quality Report
If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. The Hillsboro Water Department is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by fushing your tap for 30 seconds to two minutes before using water for drinking or cooking, using cold fltered water for drinking, cooking, and preparing infant formula, and regularly cleaning your faucet’s screen or aerator. If you are concerned about lead in your l water, you may wish to have your water tested. The Hillsboro Water Department provides free lead testing kits to residential and non-proft customers, as well as childcare facilities. Learn more at - Hillsboro-Oregon.gov/Lead. ~.......;=---- Information on lead in drinking water, testing 5 -150 250 ml methods, and steps you can take to minimize exposure is available from the Safe Drinking 0 Water Hotline at 1-800-426-4791 or at EPA.gov/Safewater/Lead. - 2021 Water Quality Report 23
Water Transmission Line Planning for Resiliency and Reliability After being treated at the JWC and Cherry Grove The consultant’s assessment will estimate the SSF plants, drinking water travels about 15-miles condition of the pipe, conduct an alternatives through an 18-inch diameter water transmission analysis to review options for improvements, and pipe before being delivered to upper-system, City make recommendations for selected alternatives. of Gaston, and L.A. Water Cooperative customers. Recommended improvements may include the The aging steel transmission line was installed rehabilitation or replacement of the existing pipe, in 1947, and has experienced leaks requiring or a combination of both. repairs. Based on this and the pipe being 20 to This future water infrastructure upgrade will 30 years beyond its service life, the Hillsboro enable continued delivery of reliable, safe, Water Department is employing the services of the and high-quality drinking water to upper-system consultant team, Murraysmith, to perform a pipe and wholesale customers, for many years to replacement/rehabilitation study. come. Additionally, it will help frst responders better protect the community in the event of an emergency. 24 2021 Water Quality Report
Water Quality & Efficiency Resources Contact Information Lead-in-Water Test Kits City of Hillsboro Utility Bill Testing is a sure way of telling 503-681-6163 whether there are harmful Water quality and pressure quantities of lead in your 503-615-6702 drinking water. Request a free lead-in-water testing kit online at: Water conservation and rebates Hillsboro-Oregon.gov/Lead 503-615-6737 Backflow prevention 503-615-6723 Water Efficiency Rebates Customers who purchase and Hillsboro’s future additional water source install water-effcient toilets, 503-941-4563 washing machines, and Lead-in-water information weather-based irrigation 503-615-6702 controllers can apply for cash rebates. To learn more, visit: Water emergency Hillsboro-Oregon.gov/Rebates 503-615-6700 After-hours water emergency (pager) Home Water Audits 503-615-6775 Free residential home water Not sure? audits can help customers Call 503-615-6702 identify usage habits, pinpoint or email: leaks, and implement simple Water-Department@Hillsboro-Oregon.gov conservation measures to help cut water usage by as much as 30%. Schedule your free audit at: ('J Hillsbo!2 Hillsboro-Oregon.gov/HomeWaterAudit Call 503-615-6702 for additional details. G (;' \, r' C! ~ ·cc c; C C ,r , C C , c Report 2021 Water Quality 25 'r "
Hillsboro Water Department 150 East Main Street, Hillsboro, OR 97123 Hillsboro-Oregon.gov/Water 503-615-6702 @HillsboroWater Facebook.com/HillsboroWater D 26 2021 Water Quality Report
2021 Reporte de la Calidad del Agua del Departamento de Agua de la Ciudad de Hillsboro: Clientes del Sistema Superior Su agua potable segura, limpia y de alta calidad sigue ('J Hillsbo!2 superando todas las normas estatales y federales.
Referente a este Reporte La Agencia de Protección Ambiental de los Estados Unidos (EPA, siglas en inglés) requiere que los proveedores públicos de agua proporcionan reportes sobre la calidad del agua a sus clientes antes del 1 de Julio de cada año. Estos reportes anuales – también conocidos como Reportes de Confanza del Consumidor (CCR, siglas en inglés) – dan información sobre la calidad de su agua potable. Este reporte del 2021 incluye los resultados de las pruebas de la calidad del agua Oportunidades de realizadas desde el 1 de Enero hasta el 31 de Diciembre de 2020, referente al agua Participación Pública potable distribuida por el Departamento de Agua de Hillsboro a los clientes del sistema Reunión Mensual Pública superior. La Comisión de Servicios Públicos de la Ciudad de Hillsboro – el cual es responsable del sistema de operación de la Ciudad – se ¿Preguntas? reúne el segundo martes de cada mes a la 1:30 pm. Se anima a la participación del Llame: público. Detalles de la reunión, enlaces, y 503-615-6702 paquetes de las agendas están publicadas con antelación en Hillsboro-Oregon.gov/ Correo electrónico: CommitteesBoards, bajo la sección “Utilities Commission” (“Comisión de Servicios Lindsay.McClure@Hillsboro-Oregon.gov Públicos”). Visite: Hillsboro Civic Center, Third Floor Información y Preguntas 150 East Main Street Para información acerca de oportunidades Hillsboro, OR 97123 de participación para el público, contacte a Lindsay McClure al 503-615-6702 o Fax: Lindsay.McClure@Hillsboro-Oregon.gov. 503-615-6595 2 2021 Reporte de la Calidad del Agua
Mensaje de la Comisión de Servicios Públicos de la Ciudad de Hillsboro Para nuestros valiosos clientes: Es con gran orgullo que los Comisionados de los que su agua continúa superando los estándares Servicios Públicos David Judah, Deborah Raber, y de calidad del agua estatal y federal. yo presentamos a nuestros clientes el Reporte de la • Mantenimiento: Las tuberías, reservorios, Calidad del Agua 2021 del Departamento de válvulas, y medidores por los cuales el agua Agua de la Ciudad de Hillsboro. viaja a través para llegar a su hogar o negocio El agua potable limpia es un recurso esencial en el están mantenidos en orden prioritario de que confamos cada día. Es fácil dar por sentado trabajo. Además, Hillsboro Water continúa cuando abrimos nuestros grifos y siempre tenemos respondiendo a están y roturas de tuberías que agua limpia y fresca. pueden impactar el servicio del agua, y Saber de dónde viene su agua, como e trata y reemplazando infraestructura vieja, según sea purifca, para que se analiza, y como llega a sus necesario, para asegurar que agua potable grifos es importante de entender. segura es entregada a todos los miembros de nuestra comunidad. En 2020, nosotros experimentamos una crisis de salud sin precedentes como resultado de la El agua es un elemento clave para mantenerse pandemia global del coronavirus. El Departamento saludable y seguro durante la pandemia del de Agua de Hillsboro – el cual suministró un COVID-19. Los clientes pueden tener por seguro promedio de 15.5 millones de galones de agua que su servicio de agua es fable y continuará cada día a los clientes del año pasado – continúa fuyendo a sus grifos durante la pandemia. siguiendo cuidadosamente el coronavirus, y toma Por favor tome un momento para descubrir más pasos preventivos para asegurar la entrega de acerca de su agua potable, y los pasos preventivos agua potable de alta calidad, fable para nuestra que el Departamento de Agua de Hillsboro está comunidad de Hillsboro, incluyendo: tomando para garantizar que los clientes • Tratamiento: Cada gota de agua de Hillsboro disfrutarán de agua potable limpia y segura por es tratada completamente para remover los años venideros. partículas, virus, bacteria, y otros organismos del agua potable, incluyendo COVID-19. ¡Salud! • Pruebas: Cada mes, cientos de muestras de John Godsey aagua están colectadas a través del sistema de Presidente de la Comisión de Servicios Públicos agua, luego están analizadas para confrmar John Godsey David Judah Deborah Raber Presidente de la Comisión Comisionado de Comisionado de de Servicios Públicos Servicios Públicos Servicios Públicos 2021 Reporte de la Calidad del Agua 3
-✓ Mapa de los Clientes del Sistema Superior del Departamento de Ague de Hillsboro l oee'I- ? ) .._,00 1,,~/, "0. "'".f ¾~ Cherry"Gi'e'Me Slow Sand Filter Plant Sain creek V TUa/atin River Roaring Creek LEGEND WATER SYSTEM WATER LINES WATERWAY § Treatment Plant - , Transmission Main . . . . River/Stream U Haaglake li!J Raw Water Intake Hiyh Pressure M1:1in CITY BOUNDRY @ Water Reservoir - water Main Q City of Forest Grove Middle Fork IV f:. TRANSPORTATION • Upper System ork rrask River - Arterial - Roadway ~ Wholesale Customer ~ County I 4 2021 Reporte de la Calidad del Agua
) -- --· • \•fSpring Hill , ----- Intake Dilley 7 Reservoir oint V:a~er ~ I.,. Comm1ss10n/ ~T • Treatment Plant Fern Hill Reservoirs / 2021 Reporte de la Calidad del Agua 5
Entregamos Servicios de Agua Confiable y de Alto Valor El Departamento de Agua de Hillsboro provee un servicio de agua confable y de alto valor a: • Los clientes que viven en de Tratamiento del Agua de al oeste entre Hillsboro y el Sistema Superior en el JWC como de la Planta de Cornelius. Los clientes que lado oeste del Condado Filtración Lenta de Arena viven en la ciudad reciben de Washington junto a la (SSF, siglas en inglés) de agua de la Planta de línea de servicio de agua Cherry Grove, ubicada cerca Tratamiento del Agua de la original del Hillsboro, desde de la comunidad de Cherry Comisión Conjunta del Agua la comunidad de Dilley, a Grove. (JWC, siglas en inglés). lo largo de Highway 47, • Los clientes de la ciudad • Tres clientes mayoristas: luego hasta la comunidad de que viven en el lado oeste las ciudades de Cornelius y Cherry Grove. Estos clientes de Cornelius Pass Road y al Gaston y la Cooperativa de del Sistema Superior reciben sur de Highway 26 (Sunset Agua de L.A. el agua tanto de la Planta Highway), así como el área 6 2021 Reporte de la Calidad del Agua
Fuente Confiable del Agua de Hillsboro: Sistema Superior-Río Tualatin El Departamento de Agua de Hillsboro proporciona con orgullo agua potable de alta calidad a más de 88,000 clientes en la Ciudad de Hillsboro (clientes en la ciudad) y en el área rural del Condado de Washington (clientes del Sistema Superior). Cada gota de agua que corre a través de las llaves de agua de los clientes proviene del río, o una represa y reservorio. Reservorio Scoggins (Lago Hagg) La fuente de agua para Hillsboro durante el invierno es el Sistema Superior del Río Tualatin y sus afluentes. El río se extiende casi 80 millas desde el Bosque Estatal de Tillamook en el Condado de Washington hasta el Río Willamette cerca de West Linn. El Río Tualatin ha sido la única fuente de agua en Hillsboro durante el invierno por casi 80 años. Durante el verano, el nivel del rio baja demasiado para el uso de la comunidad, y por eso los clientes dependen del agua almacenada en dos reservorios para satisfacer la demanda: • El Reservorio Barney está ubicado en Reservorio Barney la Cuenca del Río Trask y tiene una capacidad de 20,000 acres-pies de agua, de los cuales 14,886 acres-pies estén disponibles para agua potable. (Un acre-pie es la cantidad que cubre un acre con 12 pulgadas de agua y es igual a 325,851 galones). El agua es movida desde el reservorio al Río Tualatin a través de una-milla de longitud de tubería de agua. • El Reservorio Scoggins — se conoce también como el Lago Hagg, se encuentra cerca de Gaston. El reservorio almacena aproximadamente 59,950 acres-pies de agua cuando está llena, de los cuales 13,500 acres están disponibles Río Superior-Tualatin para agua potable. 2021 Reporte de la Calidad del Agua 7
La mayor parte del agua de grifo de Hillsboro comienza como precipitación en el Bosque Estatal de Tillamook, cerca de 50 millas de río al oeste de Hillsboro. BOSQUE ESTATAL DE TILLAMOOK El agua de lluvia es capturada en los Reservorios Barney y Scoggins (Lago Hagg) y suplementa el Sistema Superior RESERVORIO del Río Tualatin en los meses de verano. BARNEY RESERVORIO SCOGGINS (LAGO HAGG) SISTEMA SUPERIOR-RÍO TUALATIN La actual Fuente de agua potable de Hillsboro es el Sistema Superior del Río Tualatin el cual comienza en el Bosque Estatal de Tillamook. RESERVORIO PLANTA DE FILTRACION FERNHILL LENTA DE ARENA CHERRY GROVE El agua viaja 56 millas de TOMA DE AGUA río antes de ser sacados del Sistema Superior del Río Tualatin para filtración y tratamiento en la Planta de Filtración Lenta de Arena (SSF, siglas en inglés) Cherry Grove o la Planta de Tratamiento del Agua de la Comisión Conjunta del PLANTA DE TRATAMIENTO DEL Agua (JWC, siglas en AGUA DE LA COMISION inglés). Ambas plantas CONJUNTA DEL AGUA operan 365 días del año, 24 Nuestro sistema de distribución del agua y las horas del día. plantas de tratamiento del agua están mantenidas, evaluadas y renovadas regularmente para mantenerse en línea con los avances en tecnología, ciencia de salud, y regulaciones gubernamentales. Hillsboro Water 8 2021 Reporte de la Calidad del Agua
Fuente y Sistema de Agua Potable Confiable de Hillsboro El agua es entregada a Hillsboro por medio de Los clientes de Hillsboro usan 15.5 2 largas líneas de transmisión. millones de galones en un día promedio, cerca de 25 millones en un día de verano. Ciudad de Hillsboro ===:~;, a, 11 .~ 320 millas de tuberías de agua que oscilan en tamaños desde 4 a 24 pulgadas entregan agua 111111 directo a su grifo. ■ El agua de Hillsboro mantiene I ~ más de 2,600 hidrantes para la supresión del fuego. 3 reservorios en-la-ciudad pueden almacenar hasta 30.5 millones de galones de agua terminada. 2021 Reporte de la Calidad del Agua 9
El Proceso del Tratamiento La protección de la salud pública es la prioridad número uno del Departamento de Recursos Hidráulicos de Hillsboro. Antes de llegar a su llave del agua, el agua se fltra y trata en un proceso extenso que produce agua potable de la más alta calidad en la región. El agua que se distribuye a los clientes del sistema La Planta de Tratamiento del Agua de JWC: superior del Departamento de Agua de Hillsboro • Es la planta de tratamiento de agua se extrae del sistema superior del Río Tualatin convencional más grande de Oregón, capaz para su fltración y tratamiento en ambos la Planta de tratar 85 Millones de Galones por Día de Tratamiento del Agua de JWC o la Planta SSF (MGD, siglas en inglés) de agua de Cherry Grove. Ambas plantas operan 365 • Distribuye el agua a los clientes de la días del año, 24 horas por día. ciudad, del sistema superior y mayoristas del Antes de llegar a los grifos del agua de los Departamento de Agua de Hillsboro clientes del sistema superior de Hillsboro, el • Proporciona agua a las agencias asociadas agua potable se somete a un tratamiento integral de JWC, incluidas las ciudades de Hillsboro, supervisado por los operadores del agua Forest Grove y Beaverton, y el Distrito de Agua potable con licencia del estado en la Planta de del Valle de Tualatin (TVWD, siglas en inglés) Tratamiento del Agua de JWC y las plantas SSF de Cherry Grove para hacerla segura para usar y • Ventas al por mayor de agua a la ciudad de beber. North Plains. Descubra más acerca del proceso de tratamiento del JWC en JWCWater.org/What-We-Do/ Treatment. Planta de Tratamiento de la Comisión Conjunta del Agua 10 2021 Reporte de la Calidad del Agua
Planta de Filtración Lenta de Arena Cherry Grove La Planta SSF de Cherry Grove: • El agua no tratada del río es extraída del sistema • Remueve efectivamente la turbidez y organismos superior del Río Tualatin en la toma de Haines patógenos a través de varios procesos Falls, cerca de la comunidad de Cherry Grove. biológicos, físicos, y químicos a través de • Después de pasar a través de fltros, el agua viaja fltración lenta de arena. a través de una tubería a un lago de sedimento • Es capaz de tratar hasta tres MGD de agua para remover el cieno y hacer el agua más claro. • Proporciona agua al sistema superior del • Luego, el agua se canaliza a los fltros lentos de Departamento de Agua de Hillsboro, junto con arena para el tratamiento. En los fltros, el agua la Planta de Tratamiento de Agua de JWC. se fltra lentamente por gravedad a través de una cama de arena fna. • Proporciona agua a algunos de los consumidores mayoristas del Departamento de • La capa superior de los fltros es donde se Agua de Hillsboro, la Ciudad de Gaston y la realiza la mayoría de los tratamientos. Se Cooperativa de Agua de L.A, junto con la Planta llama el “Schmutzdecke,” y está formado por de Tratamiento de Agua del JWC. una comunidad de organismos que viven naturalmente en el agua. Esta capa atrapa los La Planta SSF de Cherry Grove utiliza una forma contaminantes y agentes patógenos que podrían de tratamiento simple y altamente efectiva llamada estar en el agua—como sedimento, bacterias, fltración lenta en arena. Este proceso de fltración Cryptosporidium, y Giardia. es uno de los métodos de tratamiento de agua más antiguos del mundo y utiliza un proceso biológico • Después de pasar por los fltros, se le añade para limpiar el agua. cloro al agua y el pH fnal está ajustado para reducir la corrosión de la tubería antes de El proceso de tratamiento de Planta SSF de Cherry enviarla a los clientes a través del sistema de Grove incluye: distribución de agua. 2021 Reporte de la Calidad del Agua 11
Evaluación de la Fuente del Agua Proteger el sistema superior de la Cuenca del Río Tualatin es vital para asegurar agua potable limpia y segura ahora y en las generaciones futuras. La meta del JWC de eliminar contaminantes de entrar a los canales ha benefciado más allá de nuestra agua potable. Por ejemplo, al reducir la erosión y el ingreso de sedimentos al Río Tualatin, el salmón se benefcia con más hábitats disponibles para desovar y riesgos más bajos de branquias tapados por sedimentos suspendidos en el agua. En adición a la calidad del agua potable, peces y vida salvaje, y Río Tualatin los benefcios de la vegetación, comprometer recursos a proteger las Cuencas tiene sentido condujeron una evaluación liberan incorrectamente, afectar la fnancieramente. El U.S. EPA actualizada de las fuentes del calidad del agua en la cuenca. estima que cada $1 gastado en agua para el sistema superior de La evaluación encontró que el actividades para la protección la Cuenca del Río Tualatin. La 97% de los arroyos en el área de las fuentes del agua ahorra evaluación identifcó potenciales de fuente de agua del JWC tienen $27 en costos de tratamiento del fuentes de contaminación que alto potencial de erosión de la agua. pueden afectar el suministro de tierra. Estabilización de bancos agua. de riachuelos y prácticas de mejor El JWC es activo en la Cuenca al monitorear la calidad del Fuera del total de 567 fuentes manejo fueron recomendadas agua y desarrollar proyectos potenciales de contaminantes para mitigar los efectos de la para reducir el riesgo de de alto-riesgo, 331 fueron erosión, el cual contribuye a la contaminación. En 2019, el identifcadas dentro de las ocho turbidez, nutrientes, y patógenos JWC fue premiado con una horas tiempo de viaje en el Área en los arroyos. Abordar estos beca competitiva que en total es de Fuentes de Agua Potable de riesgos ha sido un foco del $85,000. Este fondo será usado JWC. Las fuentes potenciales Programa de Protección de las para promover evaluaciones de contaminación de las Fuentes del Agua del JWC, el cual de riesgos de agua potable e cuencas incluyen aplicaciones incluye restauración del terreno implementar mejores prácticas de manejo agrícola/forestal, inundado y asegurar mayores de manejo para mejorar la usos comerciales de la reveses de fujo en las cosechas calidad del agua. tierra, usos residenciales/ de madera. municipales de la tierra, áreas Para ver el Reporte de Evaluación Además en 2019, la de bosque de derrumbe de del Agua de la Fuente de JWC- Autoridad de Salud de Oregon tierras y de bosques talados. Cherry Grove actualizado, llame (OHA, siglas en inglés) y el Estas potenciales fuentes de al 503-615-6702 o envíe un Departamento de Calidad del contaminación existentes correo electrónico a Lindsay. Medio Ambiente de Oregon podrían, si se administran o McClure@Hillsboro-Oregon.gov. 12 2021 Reporte de la Calidad del Agua
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