2021 maxiFED - Your Health and Actuarial Consulting ...

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2021 maxiFED - Your Health and Actuarial Consulting ...
maxiFED
20 21
2021 maxiFED - Your Health and Actuarial Consulting ...
maxiFED
  The maxiFED range
 has been designed to
 offer mature couples,
families and individuals
   a comprehensive
medical aid solution that
 provides ample cover
  for members with a
  demanding lifestyle,
   or who are in their
   later years. These
options leave very little
       to chance.
2021 maxiFED - Your Health and Actuarial Consulting ...
Contents                                                                                                           Comprehensive cover,
Comprehensive cover, complete peace of mind          2    Specialised radiology
                                                                                                                   complete peace of mind
                                                          PET scans
@FedhealthMed at your service                        3    Surgery and hospitalisation
Fedhealth website                                         Stoma therapy
Fedhealth Family Room                                     Terminal care and private nursing
LiveChat and chatbot                                      Post-active treatment
Fedhealth Member App
Fedhealth WhatsApp bot                                    These benefits show we really care                  19
Network GP, specialist and hospital locator               24-hour Fedhealth Nurse Line
                                                          Paed-IQ
maxiFED comprehensive healthcare                     5    Fedhealth Baby Programme
In-hospital benefit                                       Emotional wellbeing programme
Chronic disease benefit                                   Emergency transport/ response                            Plans for every    Generous in-hospital,    Don’t pay for certain         We pay more
Threshold                                                 MediTaxi
                                                                                                                      life stage     chronic, screening and    benefits till you need          from Risk
Day-to-day benefits from Risk                             SOS Call Me
Screening benefit                                         Upgrades within 30 days of a                                                day-to-day benefits      them with our 30-day
Out-of-Hospital Expenses Benefit (OHEB)                   life-changing event                                                                                    upgrade policy
Savings                                                   Child rates for financially dependent
Additional benefits                                       children up to the age of 27
                                                          Only pay for three children
Unlimited private hospital cover for peace of mind   7
Cover for hospital admissions                             Cover for day-to-day expenses                       21
Prescribed Minimum Benefits and how Fedhealth             Unlimited network GP consultations                                                    Boasting an 84-year track record, Fedhealth Medical
covers them                                               Treatment for 30 days after discharge from hospital
Co-payments on certain procedures                         (post-hospitalisation benefit)                                                        Scheme has a solvency rate of 43.43% (as at 31 December
Treatment for emergencies                                 Take-home medicine                                                                    2019), and a Global Credit Rating of AA-, retained for
                                                          Specialised radiology                                                         AA-
Day clinic/ doctor’s room procedures                 9    Trauma treatment at a casualty ward                                                   14 consecutive years.
covered from the in-hospital benefi                        Female contraception
                                                          In-hospital dentistry for children under 7
A closer look at our chronic                         11   Medical Savings Account
medicine benefit                                           OHEB
Prescribed minimum benefit conditions                     Threshold benefit                                                                     Our financial health and expertise aside, it’s our philosophy
Chronic disease benefit                                   Maternity benefit
Chronic disease list                                      Doula benefit                                                                         of being run ‘by members for members’ that helps us really
Medication for additional chronic conditions              Postnatal midwifery benefit                                                           put our members first in everything we do.
The Medicine Price List                                   Early childhood benefits
Chronic conditions on the Chronic Disease List (CDL)      Fedhealth Baby Programme
covered on all options                                    Paed-IQ
Additional chronic conditions                                                                                                                   Fedhealth pays more benefits from Risk than other
Obtaining chronic medicine                                Additional benefits                                25                                  schemes, to help our members’ day-to-day savings last
                                                          Comprehensive managed care programmes
Programmes and wellness initiatives by Fedhealth     13    - Weight Management Programme                                                        longer. Some of these valuable benefits include unlimited
Corporate wellness days                                    - Conservative Back & Neck Rehabilitation Programme
Health Risk Assessments                                    - Oncology disease management                                                        network GP visits, as well as seven days’ take-home
Sisters-on-Site                                            - Mental Health Programme
                                                                                                                                                medication following a hospital stay, and trauma
Fedhealth Conservative Back and                            - GoSmokeFree Smoking Cessation
Neck Rehabilitation programme                              - Programme                                                                          treatment at a casualty ward whether you’re admitted
Mental health programme                                    - Aid for AIDS (HIV Management)
Weight management programme                                - Diabetes Care                                                                      to hospital or not.
GoSmokeFree smoking cessation programme
Aid for AIDS (HIV management)                             In-hospital benefit                                 26
Paed-IQ                                                                                                                                         Our maxiFED range comprising maxima EXEC and
Diabetes Care                                             Co-payments & chronic disease benefit               29
                                                                                                                                                maxima PLUS gives comprehensive cover that affords
A proactive stance on health: screening benefits      15   Day-to-day benefit                                  30
                                                                                                                                                members total peace of mind.
Examining our cancer cover                           17   Contributions                                      33                                 These options are structured to provide generous
Oncology disease management
Independent Clinical Oncology Network (ICON)              maxiFED rate calculations                          34                                 in-hospital, screening and chronic cover, and
Chemotherapy and associated medicine
                                                          Contact details                                    35
                                                                                                                                                day-to-day cover, through a Medical Savings
Radiotherapy
Specialised medication                                                                                                                          Account (MSA), a Threshold benefit and an
Consultations and visits
Pathology                                                                                                                                       Out-of-Hospital Expenses Benefit (OHEB) (the
Radiology
General radiology                                                                                                                               latter on maxima PLUS only).

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Fedhealth website
@FedhealthMed                                   The Fedhealth website, fedhealth.co.za, provides easy-to-navigate
                                                information on the various Fedhealth options, step-by-step
                                                instructions on how to submit claims etc., Scheme news, and also

at your service                                 hosts the informative Living Fedhealthy blog – filled with lifestyle
                                                and wellness topics.

                                                Fedhealth Family Room
                                                Fedhealth’s online member portal makes members’ interaction
                                                with the Scheme more hassle-free, informative and rewarding.
                                                Here, members can:
Using the latest technology to our advantage,
we employ the following platforms to enable     • Manage their membership by updating contact details, viewing
                                                  and submitting claims, seeing how much Savings they’ve
members to manage their Fedhealth                 got left, registering for chronic medication and obtaining
membership and interact with us...                hospital authorisations.

                                                LiveChat and chatbot
                                                LiveChat is a functionality that’s available to members via
                                                fedhealth.co.za. They can type in their queries and one of
                                                our LiveChat agents will assist them online. The Fedhealth
                                                chatbot can be used for all members’ queries and is also
                                                accessed through fedhealth.co.za

                                                Fedhealth Member App
                                                Our app has been designed to help simplify your interaction with
                                                Fedhealth. Available from the Google Play Store and Apple App
                                                store, it lets you download your e-card, view your option’s
                                                benefits, and set medication reminders, to name but a few.

                                                Fedhealth WhatsApp bot
                                                This Fedhealth service is completely private and secure, and
                                                easy to use – simply choose from self-service actions like getting
                                                your tax certificate or seeing your e-card to share with your GP.
                                                To get started, just add the number 060 070 2479 as a contact
                                                and then type ‘hi’ to get the conversation started, from your
                                                mobile device.

                                                Network GP, specialist and hospital locator
                                                Members may access the provider locator via the Fedhealth
                                                website or the Fedhealth Family Room to find a GP, specialist or
                                                hospital on the Fedhealth network. Go to www.fedhealth.co.za/
                                                provider-locator

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2021 maxiFED - Your Health and Actuarial Consulting ...
maxiFED
                   Comprehensive healthcare                                           BENEFIT STRUCTURE
                                                                                                          On maxiFED, members enjoy the following benefits:

                                                                                                          • In-hospital benefit – No overall annual limit for hospitalisation.

                   Our maxima EXEC and maxima PLUS options give members                                   • Chronic disease benefit – Members are covered for conditions on the
                   the peace of mind that most of their healthcare needs will                               Chronic Disease List (CDL). Covered in full up to the Medicine Price
                   be met. This range leaves nothing to chance, with ample                                  List if the member uses medicine on the comprehensive formulary
                                                                                                            and obtains it from one of our Preferred Providers: Clicks, Dis-Chem,
                   in-hospital, chronic, screening and day-to-day cover covered
                                                                                                            MediRite and Pharmacy Direct.
                   by the Risk benefit, as well as value-added additional benefits.
                   In addition, it also features a Medical Savings Account for                            • Threshold – The Threshold benefit pays for comprehensive day-to-day
                   day-to-day expenses and a Threshold benefit. maxima PLUS                                 expenses once claims have accumulated to the Threshold level.
                   also has an Out-of-Hospital Expenses Benefit (OHEB). Please
                   see the following pages for more detail on the maxiFED Risk                            • Day-to-day benefits from Risk – We provide comprehensive
                                                                                                            day-to-day benefits on maxiFED, like unlimited Fedhealth Network GP
                   benefits and what they offer members.
                                                                                                            visits, once the Savings is depleted.

                                                                                                          • Screening benefit – This benefit pays for lifestyle screenings,
                                                                                                            wellness screenings like finger prick glucose and total cholesterol,
                                                                                                            blood pressure, waist circumference and body mass index (BMI),
                                                                                                            and physical screenings.

                                                                                                          • Out-of-Hospital Expenses Benefit (OHEB) – This benefit covers
                                                                                                            day-to-day expenses, after the Savings Account has run out of funds,
                                                                                                            up to the Fedhealth Rate until the benefit limit is reached. There are
                                                                                                            maximum amounts for specific treatments and conditions.

                                                                                                          • Savings – The funds in the member’s Medical Savings Account (MSA)
                                                                                                            will be used first when he or she has day-to-day medical expenses.

                                                                                                          • Additional benefits – Members can enjoy lots of additional valuable
                                                                                                            benefits like the free Fedhealth Nurse Line, emotional wellbeing
                                                                                                            programme and MediTaxi.

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Unlimited private            All our options have an unlimited in-hospital benefit.
                             Members must obtain pre-authorisation for all planned
                                                                                            Fedhealth has appointed our network specialists,
                                                                                            network GPs, network hospitals and Designated
                             hospital admissions and in the case of an emergency            Service Provider pharmacies, Clicks, Dis-Chem,

hospital cover               admission, they must obtain authorisation within two
                             working days after going to hospital.
                                                                                            MediRite group of pharmacies located in Checkers
                                                                                            and Shoprite supermarkets, Pharmacy Direct,
                                                                                            Dis-Chem Direct and Clicks Direct Medicines, courier

for peace of mind            The in-hospital benefit covers hospital costs as well as the
                             accounts from doctors, specialists e.g. the anaesthetist
                             and other healthcare providers like the x-ray department.
                                                                                            pharmacies for the provision of PMBs. Members must
                                                                                            make use of a Fedhealth network specialist and a
                                                                                            nominated network GP in order for the cost to be
                                                                                            refunded in full.
                             This benefit also covers selected procedures performed
                             in day wards, day clinics and doctor’s rooms.                  Should the member not use these DSPs for the treatment
                                                                                            of a PMB condition, the Scheme will reimburse treatment
                             Cover for hospital admissions                                  at the non-network rate. Co-payments are applicable to
                             We cover the hospital account from the in-hospital             the voluntary use of non-DSPs. Referral must be obtained
                             benefit. Specialists and GPs who are on the Fedhealth          from a Fedhealth Network GP for consultations with
                             network are covered in full. Specialists and GPs who are       Fedhealth Network Specialists. If referral is not obtained,
                             not on the Fedhealth network, are covered up to the            there will be a co-payment on specialist claims paid from
                             Fedhealth Rate.                                                the Risk benefit. The co-payment depends on your option.

                             Referral by a medical practitioner and pre-authorisation       Please note: Qualification for reimbursement as a PMB is
                             is required for physical therapy (physiotherapists),           not based solely on the diagnosis (condition), but also on
                             which is covered up to the Fedhealth Rate.                     the treatment provided (level of care). This means that
                                                                                            although a member’s condition may be a PMB condition,
                             Prescribed Minimum Benefits and how Fedhealth                  the Scheme would only be obliged to fund it in full if the
                             covers them
           We pay for        Prescribed Minimum Benefits or PMBs refer to a basic
                                                                                            treatment provided was deemed to be PMB level of care.

            unlimited        level of cover for a defined set of conditions.                Co-payments on certain procedures
                                                                                            For some treatments and procedures, members must
             private         By law, all medical schemes are required to cover              pay an amount out of their own pocket. This is called a
                             the treatment of 270 hospital-based conditions and             co-payment. Co-payments apply to the hospital account
          hospitalisation!   27 chronic conditions, i.e the Chronic Disease List (CDL),     and/or certain procedures, depending on the option.
                             in full without co-payment or deductibles, as well as
                             any emergency treatment and certain out-of-hospital            Treatment for emergencies
                             treatment.                                                     To qualify as an emergency, the condition must be
                                                                                            unexpected and require immediate treatment. (This
                             This means that all schemes must provide PMB level             means that if there is no immediate treatment, the
                             of care at cost for these conditions. The Medical Schemes      condition might result in lasting damage to organs, limbs
                             Act 131 of 1998 allows schemes to require members              or other body parts, or even in death).
                             to make use of Designated Service Providers (DSPs)
                             in order for a member to be entitled to funding in
                             full. Schemes may also apply formularies – a list of
                             medicines which should be used to treat PMBs, and
                             managed care protocols – based on evidence-based
                             medicine and cost-effectiveness principles to manage this
                             benefit.

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Gynaecology                            Injection of tendon/ligament/          Oral and Maxillofacial Surgery
                                                                                        Bartholin cyst - drainage/excision/    trigger points/ganglion cyst           Apisectomy
                                                                                        marsupialisation                       Injection therapeutic carpal tunnel    Frenectomies
                                                                                        Cauterization of warts                 Insertion or removal of K wires or     Gingival Graft
                                                                                        Cervical cerclage                      other internal fixatives               Implantology

                   Day clinic/ doctor’s                                                 Colposcopy
                                                                                        Fine needle aspiration - cytology
                                                                                        LETZ of cervix
                                                                                                                               Radical nail bed removal

                                                                                                                               General Surgery
                                                                                                                                                                      Orthodontic Attachment
                                                                                                                                                                      Pulpotomy and fillings
                                                                                                                                                                      Wisdom or Impacted

                   room procedures
                                                                                        Dilatation and Curettage               Anal dilatation/Anoscopies/            Teeth removal
                                                                                        Endometrial ablation                   fissures and fistula repair            Extractions
                                                                                        Hysteroscopy                           Breast biopsy/ removal lump
                                                                                        Insertion of IUD (Intra-uterine        Colonoscopy                            Plastic and Reconstructive

                   covered from the                                                     Device)
                                                                                        Labiaplasty
                                                                                                                               Drainage of abscesses/
                                                                                                                               haematomas/cysts
                                                                                                                               (subcutaneous/submucosal)
                                                                                                                                                                      Surgery
                                                                                                                                                                      Repair wound with layers (scalp/
                                                                                                                                                                      axillae/trunk/limbs

                   in-hospital benefit                                                   Urology - Adults
                                                                                        Bilateral total orchidectomy for
                                                                                        prostate cancer
                                                                                                                               Excision lipoma/cysts/tumours
                                                                                                                               Excision of sweat glands (axilla/
                                                                                                                               inguinal) and simple repair
                                                                                                                                                                      Repair wound lesions (scalp/
                                                                                                                                                                      hands/neck/feet/face)
                                                                                                                                                                      Excision of benign lesions (scalp/
                                                                                        Bladder biopsy (cancer and other       Gastroscopy/                           neck/hands/feet/trunk/limbs)
                                                                                        conditions)                            oesophagogastroduodenoscopy            Excision of malignant lesions
                                                                                        Bouginage for urethral stricture       Haemorrhoidectomy                      (+ flap if required)
                                                                                        Circumcision                           Inguinal hernia repair
                   The following procedures will be paid from the in-hospital           Cystoscopy & ureteral dilation         Lymph node/muscle/skin/bone            Procedures performed in a
                   benefit if done in a day clinic, day ward or an outpatient section
                                                                                        DJ stent removal post pyeloplasty      and breast biopsy                      doctor’s rooms or suitably
                                                                                        Hydrocelectomy for vaginal             Proctoscopy and removal                equipped procedure room
                   of a hospital. Please note that some may incur a procedure           hydrocoele                             of polyps
                   co-payment. Overnight admissions will not be covered except          Inguinal hernia repair                 Resection/debridement of multiple      The following procedures will be
                   for Prescribed Minimum Benefits.                                     Open cystolithotomy for                nails (6 plus)                         paid from the in-hospital benefit
                                                                                        bladder stone                          Sigmoidoscopy                          if performed in a doctor’s room or
                                                                                        Prostate biopsy (cancer and            Umbilical hernia repair                suitably equipped procedure room,
                   These procedures must be pre-authorised. If the procedure is         other conditions)                      Wound debridement (skin/               up to 100% of the Fedhealth Rate.
                   performed without pre-authorisation, the full amount will be         Renal calculus removal &               subcutaneous tissue)                   Pre-authorisation must be obtained
                   paid from the Savings account or self-funded by the member           stent insertion                                                               and should no pre-authorisation
                                                                                        Scope and pyelogram                    ENT Surgery                            take place, reimbursement will be
                   and will not accumulate towards the Threshold level.
                                                                                        Second stage urethroplasty             Adenoidectomy                          restricted to the member’s
                                                                                        post stage 1                           Antrostomy                             available Savings account or
                   If authorisation is requested after the procedure has taken          Testicular biopsy for infertility      Diathermy to nose and pharynx          self-funded by the member.
                   place, there will be a R1 000 penalty that will be paid from the     Urethrocystoscopy for bladder          (under LA)                             This will not accumulate to the
                                                                                        outlet obstruction                     DPP (Diagnostic Proof Puncture)        Threshold Level:
                   Savings account or self-funded by the member, and will not
                                                                                        Varicocelectomy for varicocele         ENT Endoscopy                          Gastroscopy (no general
                   accumulate to the Threshold level.                                   Vasectomy                              Middle ear procedures                  anaesthetic will be paid for)
                                                                                        Vasostomy                              (mastoidectomy, tympanoplasty/         Colonoscopy (no general
                                                                                                                               stapedectomy)                          anaesthetic will be paid for)
                                                                                        Urology - Paediatrics                  Myringotomy (including aspiration      Flexible sigmoidoscopy
                                                                                        Circumcision for intact prepuce        and incision) and/or grommets          Indirect laryngoscopy
                                                                                        Glandulo-cavernous shunt for           Nasal bleeds (control)                 Removal of impacted
                                                                                        priapism                               Reduction of nose fracture             wisdom teeth
                                                                                        Hydrocelectomy for congenital          Rhinoplasty                            Intravenous administration of
                                                                                        hydrocoele                             Septoplasty                            bolus injections for medicines
                                                                                        Meatotomy for meatal stenosis          Sinus related surgery                  that include antimicrobials and
                                                                                        Orchidopexy for undescended            (ethmoidectomy/sinusotomy and          Immunoglobulins (payment of
                                                                                        testis                                 lavage)                                immunoglobulins is subject to the
                    We cover                                                            Urethrocystoscopy for urinary          Tonsillectomy                          Specialised Medication Benefit)
                                                                                        incontinence                           Turbinectomy                           Fine needle aspiration biopsy
                    certain procedures                                                                                         Tympanoplasty                          Excision of nailbed
                    unlimited from                                                      Orthopaedics
                                                                                        Arthrocentesis                         Ophthalmology
                                                                                                                                                                      Drainage of abscess or cyst
                                                                                                                                                                      Injection of varicose veins
                    the hospital benefit                                                Arthrodesis of hand/elbow/foot
                                                                                        Arthroscopy
                                                                                                                               Cataract surgery
                                                                                                                               Foreign body removal
                                                                                                                                                                      Excision of superficial benign
                                                                                                                                                                      tumours
                    if done in a day                                                    Arthrotomy of finger/hand/elbow/
                                                                                        knee/hip/toe
                                                                                                                               Intra ocular injection e.g. Avastin,
                                                                                                                               including Glaucoma
                                                                                                                                                                      Superficial foreign body removal
                                                                                                                                                                      Nasal plugging for epistaxis
                    ward, day clinic or                                                 Aspiration/intra-articular injection   Laser Surgery                          Cauterisation of warts
                                                                                        of joints                              Posterior and Anterior Vitrectomy      Bartholin cyst excision
                    doctor’s room!                                                      Bunionectomy                           Probing & repair of tear ducts
                                                                                        Carpal Tunnel release                  Pterygium (conjunctiva)
                                                                                        Cast/application removal               Removal of pterygium
                                                                                        Ganglionectomy                         Strabismus repair

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Additional chronic conditions covered on these options                Obtaining chronic medicine
                                                                                                         Acne (up to the age of 21)                maxima PLUS, maxima EXEC
                                                                                                                                                                               Members can obtain their chronic
                                                                                                         Allergic rhinitis (up to the age of 18)   maxima PLUS, maxima EXEC,
                                                                                                                                                                               medicine from any of our preferred
                                                                                                         Alzheimer’s Disease                       maxima PLUS                 provider pharmacies. These
                                                                                                         Angina                                    maxima PLUS, maxima EXEC    preferred provider pharmacies
                                                                                                                                                                               ensure price certainty for members
                                                                                                         Ankylosing Spondylitis                    maxima PLUS, maxima EXEC,
                                                                                                                                                                               when obtaining medication.

A closer look                                                                                            Anorexia Nervosa
                                                                                                         Attention Deficit Hyperactivity
                                                                                                                                                   maxima PLUS, maxima EXEC
                                                                                                                                                   maxima PLUS, maxima EXEC,   Fedhealth’s preferred providers are
                                                                                                                                                                               the MediRite group of pharmacies

at our chronic
                                                                                                         Disorder (from 6 to the age of 18)
                                                                                                                                                                               located in Checkers and Shoprite
                                                                                                         Barrett’s Oesophagus                      maxima PLUS, maxima EXEC
                                                                                                                                                                               supermarkets, Dis-Chem, Clicks
                                                                   We provide unlimited                  Benign Prostatic Hyperplasia              maxima PLUS                 and Pharmacy Direct, a courier

medicine benefit                                                     chronic medication
                                                                     cover for PMBs!
                                                                                                         Bulimia Nervosa
                                                                                                         Conn’s Syndrome
                                                                                                                                                   maxima PLUS, maxima EXEC
                                                                                                                                                   maxima PLUS, maxima EXEC
                                                                                                                                                                               pharmacy. Members may use any
                                                                                                                                                                               pharmacy, however if a dispensing
                                                                                                                                                                               fee in excess of 25%/R26.50 is
                                                                                                         Cushing’s Syndrome                        maxima PLUS, maxima EXEC    charged, the member will have to
                                                                                                         Cystic Fibrosis                           maxima PLUS                 pay the difference.

Prescribed Minimum Benefit conditions                                                                    Deep Vein Thrombosis                      maxima PLUS, maxima EXEC
                                                                                                                                                                               Medicine for HIV and AIDS must
All options have a benefit for the 27 chronic conditions                                                 Depression                                maxima PLUS, maxima EXEC    be obtained from Pharmacy Direct
on the Prescribed Minimum Benefit Chronic Disease List                                                                                                                         otherwise a 40% co-payment will
                                                                                                         Dermatomyositis                           maxima PLUS, maxima EXEC
(CDL). The benefit covers medication for the list of CDL                                                                                                                       apply.
                                                                                                         Eczema (up to the age of 18)              maxima PLUS, maxima EXEC,
conditions paid from a formulary and can be obtained         Chronic conditions on the Chronic Disease
from a preferred provider.                                                                               Gastro-Oesophageal Reflux Disease          maxima PLUS, maxima EXEC
                                                             List (CDL) covered on both options
                                                                                                         Generalised Anxiety Disorder              maxima PLUS, maxima EXEC
                                                             Addison’s Disease
Chronic Disease Benefit                                                                                  Gout                                      maxima PLUS
                                                             Asthma
This benefit covers the conditions on the CDL. These
                                                             Bipolar Mood Disorder                       Hypoparathyroidism                        maxima PLUS
options cover additional conditions.
                                                             Bronchiectasis                              Menopause                                 maxima PLUS
Chronic Disease List                                         Cardiac Failure                             Motor Neuron Disease                      maxima PLUS
Conditions on the Chronic Disease List are covered in        Cardiomyopathy
                                                                                                         Muscular Dystrophy                        maxima PLUS
full, provided members use the Scheme’s preferred            COPD/ Emphysema/ Chronic Bronchitis
                                                                                                         Myasthenia Gravis                         maxima PLUS
providers as well as medicine on the comprehensive           Chronic Renal Disease
formulary. If medicine on the formulary is not used, the                                                 Narcolepsy                                maxima PLUS, maxima EXEC
                                                             Coronary Artery Disease
member will have to pay a 40% co-payment on the cost         Crohn’s Disease                             Obsessive Compulsive Disorder             maxima PLUS, maxima EXEC
of the medicine.                                             Diabetes Insipidus                          Osteoporosis                              maxima PLUS
                                                             Diabetes Mellitus Type-1                    Paget’s Disease                           maxima PLUS
Medication for additional chronic conditions
                                                             Diabetes Mellitus Type-2                    Pancreatic Disease                        maxima PLUS
These options cover medicine for additional chronic
                                                             Dysrhythmias
conditions. The medicine for these conditions is paid                                                    Panic Disorder                            maxima PLUS, maxima EXEC
                                                             Epilepsy
from an annual limit and will be covered in full up to the                                               Paraplegia/ Quadriplegia                  maxima PLUS, maxima EXEC
                                                             Glaucoma                                    (associated medicine)
Medicine Price List rate.
                                                             Haemophilia
                                                                                                         Pemphigus                                 maxima PLUS
The Medicine Price List                                      HIV
                                                                                                         Polyarteritis Nodosa                      maxima PLUS, maxima EXEC
Medication will be covered at the Medicine Price List        Hyperlipidaemia
                                                                                                         Post-Traumatic Stress Disorder            maxima PLUS, maxima EXEC
                                                                                                                                                                                   Option upgrades
(MPL) rates up to the limits as specified on the chosen      Hypertension
option. MPL is a reference price list that benchmarks        Hypothyroidism                              Pulmonary Interstitial Fibrosis           maxima PLUS, maxima EXEC       any time of the year
each product against generically similar products. It does   Multiple Sclerosis                          Scleroderma                               maxima PLUS, maxima EXEC        within 30 days of
not restrict the member’s choice but limits the amount
that the Scheme will refund for each product. The MPL
                                                             Parkinson’s Disease                         Stroke                                    maxima PLUS                    diagnosis of a dread
                                                             Rheumatoid Arthritis
reference price is set at a level to ensure that a number    Schizophrenia
                                                                                                         Thromboangitis Obliterans                 maxima PLUS, maxima EXEC
                                                                                                                                                                                        disease.
of medicines will be available without any co-payment.                                                   Thrombocytopaenic Purpura                 maxima PLUS, maxima EXEC
                                                             Systemic Lupus Erythematosus
                                                                                                         Tourette’s Syndrome                       maxima PLUS, maxima EXEC
                                                             Ulcerative Colitis
                                                                                                         Valvular Heart Disease                    maxima PLUS, maxima EXEC
                                                                                                         Zollinger-Ellison Syndrome                maxima PLUS, maxima EXEC

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Programmes and wellness
initiatives by Fedhealth
These benefits are funded from Risk and do not affect members’ Savings:

                Corporate wellness days
                Corporate wellness days provide the opportunity to create awareness, education, prevention,
                screening and targeted interventions that support positive lifestyle changes. These days are          Weight Management Programme
                well-received, as it is convenient for Fedhealth members to have these services at their place        The Weight Management Programme is an intervention expertly designed for qualifying
                of work. In addition to the clinical value that can be derived from wellness days, they provide       Fedhealth members with a high BMI and waist circumference. Members participate in a
                Fedhealth with the opportunity to market the Scheme to clients and potential clients.                 12-week, biokineticist-led intervention plan that gives them access to a dietician and psychologist
                                                                                                                      with the goal to lose the excess weight and lead healthier, more rewarding lives. Once the
                Health Risk Assessments                                                                               programme is completed, ongoing advice and monitoring is available for continued support. Email
                This benefit aims to identify members who are at risk of developing lifestyle diseases, and either    weightmanagement@fedhealth.co.za for more information. This benefit is available every two years.
                help them prevent the onset through suitable lifestyle interventions, or help them manage their
                disease with practical advice and utilisation of Scheme benefits. A Health Risk Assessment can be     GoSmokeFree Smoking Cessation Programme
                requested at participating pharmacies and BASA registered biokineticists.                             Fedhealth is encouraging members who smoke to sign up for the GoSmokeFree service that’s
                                                                                                                      available at 200 pharmacies countrywide, including Dis-Chem, Clicks, Pick n Pay and independent
                Sisters-on-Site                                                                                       pharmacies. All smokers have a yearly benefit for the GoSmokeFree programme which is payable
                Fedhealth partnered with SOS Corporate Wellness (Sisters-on-Site) to offer a nursing Sister-on-Site   from risk benefits. The service comprises a pre-quit assessment and support sessions and features
                at our members’ workplaces. With the employer’s influence, we aim to identify and address the          an individual plan to help with smoking cessation. Visit gosmokefree.co.za to find out more about
                organisation’s specific areas of concern. By helping members change their behaviour patterns and      this benefit.
                choose healthier lifestyles, we aim to reduce healthcare expenditure (particularly on day-to-day
                utilisation), absenteeism, turnover rates, worker’s compensation claims and tardiness.                Aid for AIDS (HIV Management)
                                                                                                                      Fedhealth offers the Aid for AIDS (AfA) programme to help members who are HIV-positive
                Fedhealth Conservative Back and Neck Rehabilitation Programme                                         manage their condition. The benefits of being on the programme (over and above the payment
                Fedhealth has an established intervention for members suffering from back and neck problems.          of the necessary medicine and pathology claims), include clinical and emotional support with the
                Built on the principle of active muscle reconditioning, it’s supported by clinical studies showing    utmost confidentiality.
                that exercise reduces pain and can normalise function in many instances. The programme
                takes a comprehensive and holistic approach to chronic back and neck pain and offers                  Paed IQ
                individualised treatment to qualifying members. After an initial assessment, beneficiaries may        Paed IQ is a 24/7 telephone advisory service available to all parents with children under the age of
                receive treatment up to twice a week for six weeks and a home based protocol for long-term care.      14 years. This service aims to support and advise parents on any healthcare related childcare issues.
                Email backandneck@fedhealth.co.za for more information about the programme.                           Call 0860 444 128 to access this great service.

                Mental Health Programme                                                                               Diabetes Care
                Fedhealth’s Mental Health Programme is available to all qualifying members who have been              We provide members with diabetes access to a comprehensive programme that is tailored to
                diagnosed with mental health conditions including depression and bipolar mood disorder.               their needs and other chronic conditions they might have. This includes continued access to
                The programme uses innovative solutions for member empowerment and education with the                 a treating doctor, authorised chronic medication, blood and laboratory tests, a Health Coach,
                aid of a dedicated Care Manager. Email mentalhealth@fedhealth.co.za for more information.             online tools and information to empower the member. Members can call 0860 002 153 or email
                                                                                                                      diabeticcare@fedhealth.co.za

13 l maxiFED 2021                                                                                                                                                                                     maxiFED 2021 l 14
2021 maxiFED - Your Health and Actuarial Consulting ...
Screening benefit
                                                           This benefit covers the tests and assessments done to help members either prevent illness or address specific
                                                           conditions they may already have.

                                                           Women’s Health
                                                           Cervical cancer screening               Women; ages 21 to 65                    1 every 3 years
                                                           (Pap smear)

A proactive                                                Men’s Health
                                                           Prostate Specific Antigen (PSA)         Men; ages 45 to 69                      1 every year

stance on health:                                          Children’s Health
                                                           Immunisation Programme (as per          Birth to 12 years                       Various

screening                                                  State EPI)
                                                           Optical Screening Benefit (Tariff       Children; ages 5 to 8                   1 per lifetime

benefits
                                                           Code: 11001)
                                                           Cardiac Health
                                                           Cholesterol screening                   All lives; aged 20 and older            1 every 5 years
                                                           (full lipogram)
                                                           Over 45’s
Packed with screenings for every life stage, Fedhealth’s
                                                           Bone densitometry                       Women; aged 65 and older and            1 every 2 years
screening benefit was created to stretch members’
                                                                                                   Men; aged 70 and older
day-to-day benefit by paying more from Risk. The
Scheme pays for screenings for women’s, children’s,        Breast cancer screening with            All lives; aged 45 and older            1 every 3 years
cardiac, as well as general health (like an annual         mammography
flu vaccine).                                               Colorectal cancer screening (faecal     All lives; ages 50 to 75                1 every year
                                                           occult blood test)
On these options, the benefit even includes screening      Pneumococcal vaccination                All lives; aged 65 and older            1 per lifetime
and preventative programmes for older members like
bone densitometry screening.                               General
                                                           Flu vaccination                         All lives                               1 every year
                                                           HIV finger prick test                   All lives                               1 every year
                                                           Health risk assessments
                                                           Wellness screening (BMI, blood          All lives                               1 every year
                                                           pressure, finger prick cholesterol &
                                                           glucose tests)
                                                           Preventative screening                  All lives                               1 every year
                                                           (waist-to-hip ratio, body fat %,
                                                           flexibility, posture & fitness)

PAGE
15     15 / rates
   l maxiFED 2021        & benefits guide                                                                                                                     maxiFED 2021 l 16
Chemotherapy and associated medicine                        Radiology
Examining our
                                                           provided is both clinically appropriate and
                                                           cost-effective. A set of cancer guidelines and protocols         Chemotherapy and medicine directly associated               General radiology
                                                           are used during the pre-authorisation process.                   with the treatment of cancer will be paid from the          General oncology-related radiology claims are

cancer cover
                                                           These guidelines are continually updated as new                  oncology benefit, provided a valid authorisation has        paid from the oncology benefit while the member is
                                                           products are launched and new treatment protocols                been obtained. The treating doctor must submit a            receiving treatment (either chemotherapy or
                                                           established. In addition, our team is supported by a             treatment plan to Oncology Disease Management,              radiotherapy), provided that the member has a valid
                                                           number of oncologists and haematologists from the                cancerinfo@fedhealth.co.za. Once treatment has been         authorisation. A list of appropriate radiology codes
                                                           private, public and academic sectors.                            authorised, the member and doctor will receive an           has been defined and claims for these services are
                                                                                                                            authorisation letter. Treatment for conditions not          automatically paid from the oncology benefit
Oncology Disease Management                                On maxima EXEC, oncology is covered up to R600 600               directly related to the treatment of the cancer (e.g.       (i.e. a separate pre-authorisation is not required).
Fedhealth supports cancer patients in their time of        per family per year at a preferred provider, ICON, subject       depression) as well as treatment for the long-term
need, and diagnosed members are encouraged to              to Level 2 treatment protocols. DSP above limit. A 40%           conditions that may develop as the result of                Specialised radiology
register on the Fedhealth Oncology Programme by            co-payment applies where a DSP provider is not used.             chemotherapy or radiotherapy, will be funded from           Specialised radiology (e.g. CT scans, MRIs, angiography,
calling 0860 100 572. The Scheme offers all members                                                                         an alternative benefit (i.e. the Chronic Disease Benefit,   radioisotopes) requires a separate pre-authorisation.
the opportunity to change to a higher option within        On maxima PLUS, oncology is covered unlimited at a               the Savings Account or OHEB on maxima PLUS).                These pre-authorisations must be obtained from the
30 days of a life-changing event or diagnosis.             preferred provider, ICON, subject to Level 3 treatment                                                                       Authorisation Centre. Specialised radiology is paid
This ensures that those with cancer can get access         protocols. Treatment will be covered up to the Fedhealth         Radiotherapy                                                from Risk. A co-payment of R2 380 for non-PMB
to medication that will help them to remain                Rate if the preferred provider is not used.                      Radiotherapy will be paid from the oncology                 MRI/CT scans will apply on maxima EXEC.
economically active, with all the support they                                                                              benefit, provided a valid authorisation has been
require to deal with this stressful diagnosis.             Independent Clinical Oncology Network (ICON)                     obtained. The treating doctor must submit a                 PET scans
                                                           The Scheme has contracted with ICON for the provision            treatment plan to Oncology Disease Management.              PET scans are limited to two per family per annum
We require a clinical summary of each member’s             of active oncology treatment. ICON is a network of               Once treatment has been authorised, the member              restricted to staging of malignant tumours. PET scans
case: this must contain the history, ICD–10 codes,         oncologists that includes 75% of all practicing oncologists in   and doctor will be sent an authorisation letter.            are paid from the oncology benefit.
the clinical findings of the doctor, as well as the test   South Africa. To find an ICON network specialist, call
results confirming the cancer and the specific type        0860 002 153.                                                    Specialised medication                                      Surgery and hospitalisation
of cancer. The proposed treatment plan must be                                                                              Specialised medication is medication that is focused        Claims for surgery and hospitalisation will be
submitted so that the oncology team can approve                                                                             on a defined group of patients, diseases, skills,           paid from the in-hospital benefit, provided that
the appropriate therapy. Our caring agents will guide                                                                       or philosophy. e.g. biologicals – oncology and              the member obtains a valid authorisation from the
the member through the process.                                                                                             non-oncology                                                Authorisation Centre.

Members can access the oncology benefit by                                                                                                                                              Stoma therapy
obtaining pre-authorisation from a staff member                     At Fedhealth you can                                    • On maxima EXEC we cover specialised medicine up
                                                                                                                              to R187 300 per family per year                           Stoma therapy will be paid from Risk. On maxima
within the Oncology Disease Management team.
The team comprises a number of highly skilled
                                                                    upgrade your option                                     • On maxima PLUS we cover specialised medicine up
                                                                                                                              to R375 800 per family per year
                                                                                                                                                                                        PLUS, stoma therapy will be paid from OHEB first
                                                                                                                                                                                        and once depleted, from Risk. Pre-authorisation is not
healthcare professionals who work in conjunction                   any time of the year on                                                                                              required.
with the treating doctor to ensure that treatment                                                                           Consultations and visits
                                                                     diagnosis of cancer.                                   Oncologist consultations and hospital visits are paid       Terminal care and private nursing
                                                                                                                            from the oncology benefit while the member has either       Accommodation in a hospice or terminal care facility
                                                                                                                            an active chemotherapy or radiotherapy authorisation.       for the care of patients in terminal stage of life will
                                                                                                                            Hospital visits are pre-authorised at the same time         be covered from the Terminal Care Benefit covered
                                                                                                                            as the authorisation for chemotherapy or radiation          up to R33 300 per family per year. Pre-authorisation
                                                                                                                            treatment.You will receive an authorisation letter          must be obtained from the Hospital Authorisation
                                                                                                                            detailing the number of visits authorised and the           Centre. Private nursing will be paid from the
                                                                                                                            period for which these visits are authorised.               Alternatives to Hospitalisation benefit.

                                                                                                                            Pathology                                                   Post-active treatment
                                                                                                                            Oncology-related pathology claims are paid from the         Post-active refers to the time when the member
                                                                                                                            oncology benefit while the member is receiving              actually had last active treatment (e.g., hormone
                                                                                                                            treatment (either chemotherapy or radiotherapy),            therapy, chemotherapy or radiotherapy). “For life”
                                                                                                                            provided that the member has a valid authorisation.         means that the member will remain on the
                                                                                                                            A list of appropriate pathology codes has been              oncology programme as long as the cancer is in
                                                                                                                            defined and claims for these services are                   remission. Whilst in remission, a list of appropriate
                                                                                                                            automatically paid from the oncology benefit                consultation, radiology and pathology codes has
                                                                                                                            (i.e. a separate pre-authorisation is not required).        been defined and claims for these services are
                                                                                                                                                                                        automatically paid for life from the oncology benefit.
                                                                                                                                                                                        Should the condition regress, the active treatment
                                                                                                                                                                                        benefit will be reinstated upon submission of a new
                                                                                                                                                                                        treatment plan.

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These benefits                       24-hour Fedhealth Nurse Line
                                    Our professional nurses are always on the
                                    other end of the line to provide advice on
                                                                                       MediTaxi
                                                                                       MediTaxi is a medical taxi service available
                                                                                       to Fedhealth members who’ve had hospital

show we really care                 issues like medical emergencies, symptoms,
                                    medication side-effects, stress management
                                    and teenage support.
                                                                                       authorisations in Cape Town, Johannesburg,
                                                                                       Pretoria and Durban. Members can access
                                                                                       the 24/7 MediTaxi benefit to take them to
                                                                                       follow-up doctor’s appointments, if they’ve
                                    Paed-IQ                                            undergone an authorised operation or
                                    A South African based medical information          medical treatment that prevents them from
                                    company that provides information and              driving. Limited to two return trips per
                                    services to parents and caregivers that            member/ beneficiary per annum.
                                    enhance the level of care they can offer
                                    their children.                                    SOS Call Me
                                                                                       Fedhealth’s user-friendly call back service
                                    Fedhealth Baby Programme                           free to all Fedhealth members and their
                                    Free baby goodies, support and advice for          dependants. Members can select three
                                    all parents-to-be. Pregnant members or             options on the service: 1. Emergency Medical
                                    dependants receive a Fedhealth baby bag            Services (EMS), 2. Nurse Line and 3. MediTaxi.
                                    filled with baby product samples, discount
                                    vouchers and a baby handbook. They also            Upgrades within 30 days of a
                                    have access to professional advice when they       life-changing event
                                    need it.                                           Members can upgrade to a higher option
                                                                                       with better benefits ANY time of the year in
                                    Emotional wellbeing programme                      the case of marriage of the main member,
                                    Available to all Fedhealth members and             pregnancy or the diagnosis of a dread disease
                                    beneficiaries, our emotional wellbeing             within 30 days of the life-changing event
                                    programme provides telephonic advice and           taking place. Some dread diseases that qualify
                                    support to help members deal with issues like      include: cancer, renal failure, multiple sclerosis,
                                    stress at work, relationship issues, bullying at   diabetes, stroke, neurological disorders, HIV/
                                    school and teenage troubles.                       AIDS, cardiac conditions, Parkinson’s disease,
                    Giving our                                                         Alzheimer’s disease, Amyotrophic lateral

                    members more    Following these telephonic sessions, we
                                    can also put the member in touch with a
                                                                                       sclerosis (ALS) a.k.a. motor neurone disease.

                    value and       psychologist for one-on-one sessions at a          Child rates for financially dependent
                                    reduced rate, should they need it. Plus, we’ll     children up to the age of 27
                    support when    send the member useful communications              Fedhealth charges child rates for financially
                    they need it.   about financial, legal and trauma advice. This     dependent children up to the age of 27. This
                                    life coaching/ lifestyle wellness service is run   means that student dependants pay rates
                                    by a care centre and is available, night or day,   applicable to children, as long as they’re
                                    via the telephone, email, SMS and a call-back      unmarried and not earning more than the
                                    facility.                                          maximum social pension.

                                    Emergency transport/ response                      Only pay for three children
                                    Through our partner Europ Assistance,              The Scheme only charges for three child
                                    we provide all members with emergency              dependants, the fourth and subsequent
                                    transport.                                         children are covered for free.

19 l maxiFED 2021                                                                                                       maxiFED 2021 l 20
maxiFED cover for day-to-day expenses

Here’s a breakdown of the different ways we cover day-to-day expenses depending on the option.

Day-to-day benefits paid by Fedhealth
At Fedhealth, we pride ourselves on covering more from Risk than other medical schemes to help our members’ day-to-day
benefits last longer

                   Unlimited network GP consultations
                   Members can see their GP as often as they need by visiting any network GP.
                   • maxima EXEC: Unlimited GP visits at Fedhealth Network GPs once Savings is depleted.
                   • maxima PLUS: Unlimited GP visits at Fedhealth Network GPs paid from Risk, never from Savings.

                   Treatment for 30 days after discharge from hospital (post-hospitalisation benefit)
                   We pay for follow-up treatment that may be required after a hospital event for up to 30 days
                   after the date of discharge. This treatment includes physiotherapy, x-rays and pathology, but
                   does not cover follow-up consultations with specialists or GPs.

                   Take-home medicine
                   We pay for seven days of take-home medication when the member is discharged from hospital.
                   The medication can either be dispensed by the hospital and reflect on the original hospital account,
                   or be dispensed by a pharmacy on the same day as the member is discharged from hospital.

                   Specialised radiology
                   We pay for MRI/ CT scans whether they are performed in- or out-of-hospital.

                   • maxima EXEC: Unlimited at Fedhealth Rate. First R2 380 for each non-PMB MRI/ CT scan for
                     member’s own account.
                   • maxima PLUS: Unlimited specialised radiology paid from Risk if pre-authorised.

                   Trauma treatment at a casualty ward
                   We pay for emergency treatment, like stitches, at a casualty ward. Whether the member is
                   admitted to hospital or not, authorisation must be obtained within 48 hours.

                   • maxima EXEC: Unlimited up to the Fedhealth Rate. Members pay a co-payment of R630 per
                     visit for non-PMBs.
                   • maxima PLUS: Unlimited up to the Fedhealth Rate.

                   Female contraception
                   We pay for female contraception including oral, patches, contraceptive rings, certain
                   injectables, and IUDs that include Mirena®. It must be prescribed by a GP or gynaecologist
                   and is not applicable to pills prescribed for acne.

                   In-hospital dentistry for children under 7
                   We pay for dentistry performed in-hospital for children up to the age of 7. The hospital
                   account and anaesthetist costs are paid from the in-hospital benefit while the dentist’s
                   account comes from day-to-day benefits.

21 l maxiFED 2021                                                                                                        maxiFED 2021 l 22
maxiFED cover for day-to-day expenses

               Medical Savings Account
               The Savings Account pays for day-to-day expenses first (from the beginning of the year)
               and pays expenses up to the actual cost. In some cases, if the member has money available
               in their Savings Account, they can use this to pay co-payments. However, a co-payment for
               a Prescribed Minimum Benefit (PMB) condition cannot be paid from the Savings Account.
               The Savings Account works differently to other benefits in that the member carries any
               remaining amount over to the next year.

               OHEB
               Available on maxima PLUS only
               After the Savings Account has run out of funds, day-to-day expenses are paid from the
               Out-of-Hospital Expenses Benefit up to the Fedhealth Rate until the benefit limit is reached.
               There are maximum amounts for specific treatments and conditions.

               Threshold benefit
               The Threshold benefit pays for certain day-to-day expenses once the member’s claims have
               accumulated up to the required level. The Threshold level is reached through the accumulation
               of claims paid from the member’s day-to-day benefit or self-funded through the year at the
               Fedhealth Rate. Certain benefit limits do not accumulate to Threshold. Where limits do
               accumulate, expenses will only accumulate up to this limit and this limit will also apply to refunds
               from Threshold; a 10% co-payment will apply to all claims paid from the Threshold benefit on
               maxima EXEC. No co-payment will apply to GP and specialist consultations in-network.

               Maternity benefit
               This benefit covers two 2D scans, antenatal classes up to R1 120, 12 ante- and/ or postnatal
               consultations with a midwife, network GP or gynaecologist, amniocentesis. Thereafter, paid
               from Savings and OHEB (maxima PLUS).

               Doula benefit
               We pay up to R3 000 per delivery for a Doula (a labour coach during natural childbirth).

               Postnatal midwifery benefit
               We pay for four consultations per pregnancy with a midwife. This benefit applies to consultations
               both in- and out-of-hospital.

               Early childhood benefits
               a. Paediatric consultations
               One consultation per beneficiary with a network paediatrician up to 24 months of age. No GP
               referral required.

               b. Infant hearing screening benefit
               We pay for a screening test including the consultation from birth up to the age of 8 weeks with
               an audiologist. This benefit is covered up to the Fedhealth Rate.

               c. Childhood illness specialised drug benefit
               Covered from the specialised medicine benefit.

               Fedhealth Baby Programme
               We offer a free maternity programme for pregnant members and beneficiaries offering support,
               advice and a handy baby bag.

               Paed-IQ
               Paed-IQ is a telephonic paediatric advice line for members with children up to the age of 14.

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maxiFED
additional benefits                                                                                                  maxiFED in-hospital benefit
Additional valuable benefits that give members more support.

                                                                                                                    In-hospital benefit
Comprehensive managed care programmes                        Mental Health Programme
                                                                                                                    This benefit covers all treatments and procedures that have to be done in a hospital and that is covered by the
We offer various programmes for members with                 This programme offers support for members with
specific healthcare needs:                                   substance-abuse or mental health issues like           maxiFED options.
                                                             depression or bipolar mood disorder.
                                                                                                                                                              maxima EXEC                            maxima PLUS
Weight Management Programme
Fedhealth designed our 12-week biokineticist-led Weight      GoSmokeFree Smoking Cessation                           Benefit                                   All limits are per family per year unless otherwise specified
Management Programme for qualifying Fedhealth                Programme                                               Overall annual limit (OAL)               Unlimited at negotiated tariff
members with a high BMI and waist circumference.             All members who are smokers have access once per
                                                                                                                     Healthcare Professional Tariff in-hospital (HPT)
Access to a dietician and behavioural psychologist is also   beneficiary per annum to have the GoSmokeFree
available. This benefit is available every two years.        consultation paid from Risk.                            Fedhealth Network GPs and                Covered unlimited. Paid in full
                                                                                                                     Specialists
Conservative Back & Neck Rehabilitation Programme            Aid for AIDS (HIV Management)                           Non-network GPs                          Paid up to the Fedhealth Rate
This programme aims to help members with back                Fedhealth offers the Aid for AIDS programme to          Non-network Specialists                  Paid up to 200% of the Fedhealth Rate
and neck issues avoid spinal surgery through active          help members who are HIV-positive manage their
                                                             condition.                                              Other Healthcare Professionals           Paid up to the Fedhealth Rate          Paid up to 300% of the
muscle reconditioning.
                                                                                                                                                                                                     Fedhealth Rate
Oncology disease management                                  Diabetes Care                                           Prescribed Minimum Benefits (PMB):        To have the treatment for PMB conditions covered in full, you will have to
We provide comprehensive care for                            This programme supports members with                    Treatment for PMB conditions can         use Fedhealth Network GPs and Specialists.
                                                             Diabetes by providing them with access to a treating    be funded in two ways:
members with cancer.
                                                             doctor, medication and blood tests to name a few.                                                Should you choose not to make use of network providers, the Scheme
                                                                                                                                                              will only refund treatment up to the Fedhealth Rate for non-network GPs
                                                                                                                                                              and 200% of the Fedhealth Rate for non-network specialists. You will
                                                                                                                                                              have a shortfall should the healthcare professional charge more
                                                                                                                     Hospitalisation costs:                   Unlimited at negotiated tariff. Private ward cover when available for
                                                                                                                     accommodation in a general ward,         maternity admissions
                                                                                                                     high care ward and intensive care
                                                                                                                     unit, theatre fees, medicine, material
                                                                                                                     and hospital apparatus
                                                                                                                     Additional medical services              In and out-of-hospital: Paid from      Unlimited subject to medical
                                                                                                                     (dietetics, occupational therapy         Savings. Does not accumulate to        practitioner referral
                                                                                                                     and speech therapy)                      Threshold. Paid from Threshold up
                                                                                                                                                              to R18 700 per family per year
                                                                                                                     Alternatives to hospitalisation:
                                                                                                                     Nursing services, private nurse          Unlimited at negotiated tariff
                                                                                                                     practitioners & nursing agencies
                                                                                                                     Sub-acute facilities, physical
                                                                                                                     rehabilitation facilities
                                                                                                                     Appliances, external accessories         In & out-of-hospital: Paid from        Unlimited at cost
                                                                                                                     and orthotics                            Savings. Does not accumulate to
                                                                                                                                                              Threshold. Paid from Threshold up
                                                                                                                                                              to R16 700 per family per year.
                                                                                                                                                              (R4 680 sub-limit per beneficiary
                                                                                                                                                              for foot orthotics)
                                                                                                                     Blood, blood equivalents and             Unlimited
                                                                                                                     blood products

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maxiFED in-hospital benefit                                                                                                    maxiFED in-hospital benefit

                                                                                                                              Prosthesis benefit
                                                                                                                              Under this benefit, we cover internal and external prosthesis.
                                                  maxima EXEC                           maxima PLUS                                                                       maxima EXEC                            maxima PLUS
 Immune deficiency related to HIV                  Unlimited (see HPT)                                                          External prosthesis                        R18 600 at cost                        R23 400 at cost
 infection
                                                                                                                               Internal prosthesis
 Maxillo-facial surgery                           Unlimited, subject to approval        Unlimited, subject to approval (see
                                                                                                                               Bi-ventricular pacemakers and              See combined benefit limit for all unlisted internal prosthesis*
                                                  (see HPT)                             HPT)
                                                                                                                               implantable cardioverter
 Surgical extraction of impacted                  You pay a co-payment of R4 600                                               defibrillators (ICDs), bone
 wisdom teeth                                     on the hospital bill                                                         lengthening devices, carotid stents,
 In-hospital dentistry benefit for                 We cover the hospital and anaesthetist. Dentist will be paid from            embolic protection devices, other
 children under 7                                 day-to-day benefits                                                          approved spinal implantable devices
                                                                                                                               and intervertebral discs, peripheral
 Oncology: oncologist                             R600 600 at preferred provider*       Unlimited at preferred provider*       arterial stent grafts, spinal plates and
 consultations, visits, treatment and             and paid from Level 2 treatment       and paid from level 3 treatment        screws, total ankle replacement
 materials for chemotherapy and                   protocols. DSP* above limit           protocols
 radiotherapy, approved medication,                                                                                            Aorta stent grafts                         R63 100
 radiology and pathology                                                                                                       Cardiac pacemakers                         R52 500                                R63 100
 Reimbursement rate if you don’t                  Up to the Fedhealth Rate              Up to the Fedhealth Rate               Cardiac stents                             R54 000
 use ICON                                         within limit and a 40% co-payment
                                                  thereafter                                                                   Cardiac valves                             R48 000
 Organ transplant including                       R600 600 (See HPT)                    Unlimited (see HPT)                    Detachable platinum coils                  R54 600
 immunosuppression medication                                                                                                  Elbow, hip, knee and shoulder              R37 500                                R48 000
 Corneal graft                                    R35 000 per beneficiary                                                      replacement
 Pathology, radiology (general)                   Unlimited up to the Fedhealth Rate                                           Intraocular lenses (per lens)              R3 400
 Physiotherapy                                    Unlimited subject to medical practitioner referral                           *Combined benefit limit for all            *R31 500                               *R38 900
                                                                                                                               unlisted internal prosthesis
 Psychiatric services:                            R34 500 (See HPT)                     R43 500 (See HPT)
 accommodation in a general ward,
 procedures, ECT, materials and
 hospital equipment, consultations
 and visits, medicines and injection
 material
 Renal dialysis (chronic):                        R600 600 up to the Fedhealth Rate     Unlimited up to the Fedhealth Rate
 consultations, visits, all services,             at Designated Service Provider        at Designated Service Provider
 materials and medicines associated               (DSP). A 40% co-payment applies       (DSP). A 40% co-payment applies
 with the cost of renal dialysis                  where a DSP provider is not used      where a DSP provider is not used
 Specialised Medication (e.g.                     R187 300 at cost                      R375 800 at cost
 biologicals) Benefit (oncology &
 non-oncology)
 Specialised radiology                            Unlimited at Fedhealth Rate. First    Unlimited at Fedhealth Rate
                                                  R2 380 for non-PMB MRI/CT scans
                                                  for the member’s account
 Spinal surgery                                   No benefit unless utilisation of      No benefit unless utilisation of
                                                  Conservative Back & Neck              Conservative Back & Neck
                                                  Rehabilitation Programme has been     Rehabilitation Programme has been
                                                  completed. You pay a co-payment       completed
                                                  of R6 000 on the hospital bill
 Terminal care benefit                             R33 300 at Fedhealth Rate
* ICON – Independent Clinical Oncology Network.

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maxiFED co-payments & chronic disease benefit                                                                                                            maxiFED day-to-day benefit

Co-payments                                                                                                                                             Day-to-day benefits paid from Savings (OHEB on maxima PLUS)
Co-payments may apply on certain in-hospital procedures, which will be for the member’s account.                                                        Under the day-to-day benefit, we cover services like physiotherapy and dentistry.

                                                   maxima EXEC                                       maxima PLUS                                                                                             maxima EXEC                          maxima PLUS
 Co-payments per event applicable on the hospital/ facility bill only                                                                                    Benefit                                             Limit per family per year
 Arthroscopic procedures – hip,                    R2 600                                            No co-payments                                      Tariff                                             Up to the Fedhealth Rate
 wrist, knee, shoulder, ankle, other                                                                                                                     Co-payments in Threshold                           10% co-payment                        No co-payment
 arthroscopic procedures,
                                                                                                                                                         Appliances, external accessories                   In and out-of-hospital: Paid from     Paid from Savings, OHEB and
 colonoscopy, upper GI endoscopy
                                                                                                                                                         and orthotics:                                     Savings. Does not accumulate to       Threshold. R16 700 per family per
 Cataract surgery with CP***                       Unlimited at cost at PMB level of care                                                                Hearing aids, wheelchairs, etc.                    Threshold. Paid from Threshold up     year before and after threshold.
 Other joint replacements,                         R4 600                                            No co-payments                                                                                         to R16 700 per family per year.       (R4 680 sub-limit per beneficiary
 laparoscopic hernia repairs                                                                                                                                                                                (R4 680 sub-limit per beneficiary     for foot orthotics)
 (bilateral inguinal, repeated inguinal                                                                                                                                                                     for foot orthotics)
 hernias & Nissen/ Toupet hernia                                                                                                                         Alternative healthcare:                            Paid from Savings. Does not           Paid from Savings and OHEB.
 repairs only), laparoscopic                                                                                                                             Acupuncture, homeopathy,                           accumulate to or pay from             Does not accumulate to or pay
 procedures, rhizotomies and facet                                                                                                                       naturopathy, osteopathy and                        Threshold                             from Threshold
 pain blocks (limited to 1 of either                                                                                                                     phytotherapy
 procedure per beneficiary per                                                                                                                           (including prescribed medication)
 year), surgical extraction of                                                                                                                           Additional medical services:                       In and out-of-hospital: Paid from     Paid from Savings, OHEB and
 impacted wisdom teeth                                                                                                                                   Audiology, dietetics, genetic                      Savings. Does not accumulate to       Threshold. R18 700 per family per
 Spinal surgery**                                  R6 000                                            No co-payment                                       counselling, hearing aid acoustics,                Threshold. Paid from Threshold up     year before and after Threshold.
                                                                                                                                                         occupational therapy, orthoptics,                  to R18 700 per family per year
 Joint replacements
                                                                                                                                                         podiatry, private nursing*,
 Single hip and knee replacements                  No co-payment                                                                                         psychologists, social workers,
 with CP*                                                                                                                                                speech therapy
 Single hip and knee replacements -                R28 400                                                                                               Dentistry advanced:                                R7 960 per beneficiary per year,      Paid from Savings, OHEB and
 voluntary use of non-CP*                                                                                                                                inlays, crowns, bridges, mounted                   R23 780 per family per year before    Threshold. R7 960 per beneficiary
                                                                                                                                                         study models, metal base partial                   and after Threshold. Paid from        per year, R23 780 per family per
 Other joint replacements and                      R4 600                                            No co-payment
                                                                                                                                                         dentures, oral surgery, orthodontic                Savings and Threshold                 year before and after Threshold
 involuntary use of non-CP* for
                                                                                                                                                         treatment, periodontists,
 single hip and knee replacements
                                                                                                                                                         prosthodontists and dental
* Contracted Provider: Must use ICPS Hip and Knee network or JointCare for single non-PMB hip and knee joint replacements. Non-use of                    technicians
   Contracted Provider (CP) will result in co-payment.
** No benefit unless utilisation of Conservative Back & Neck Rehabilitation Programme has been completed.                                                Osseo-integrated implants,                         Paid from Savings. Does not           Paid from Savings and OHEB.
***Contracted Provider: Must use ICPS Cataract network for cataract surgery. Non-use of Contracted Provider (CP) will result in co-payment of R6 000.    orthognathic surgery                               accumulate to or pay from             Does not accumulate to or pay
                                                                                                                                                                                                            Threshold                             from Threshold
Chronic disease benefit                                                                                                                                  Dentistry (basic)                                  Paid from Savings and threshold.      Paid from Savings, OHEB and
Cover for conditions that require long-term medication or can be life-threatening.                                                                                                                          Unlimited once threshold is reached   threshold. Unlimited once threshold
                                                                                                                                                                                                                                                  is reached

                                                   maxima EXEC                                       maxima PLUS                                         General Practitioners
                                                                                                                                                         Fedhealth Network GPs                              Paid from Savings then unlimited      Paid from OHEB then unlimited
 Limit                                             R7 600 per beneficiary, subject                   R16 100 per beneficiary, subject
                                                                                                                                                                                                            from Risk. Once Savings is            from Risk. Once OHEB is depleted,
                                                   to an overall limit of R14 000 per                to an overall limit of R30 200 per
                                                                                                                                                                                                            depleted, Fedhealth gives unlimited   Fedhealth gives unlimited cover for
                                                   family per year. Thereafter                       family per year. Thereafter
                                                                                                                                                                                                            cover for GP consultations as long    GP consultations as long as the
                                                   unlimited cover for conditions on                 unlimited cover for conditions on
                                                                                                                                                                                                            as the member uses a GP who is on     member uses a GP who is on the
                                                   the CDL.                                          the CDL.
                                                                                                                                                                                                            the Network                           Network
 Formulary                                         Comprehensive formulary
                                                                                                                                                         Non-network GPs                                    Paid from Savings and Threshold.      Paid from Savings, OHEB and
 Preferred Provider                                MediRite, Dis-Chem, Clicks & Pharmacy Direct                                                                                                             Does not accumulate to Threshold.     Threshold. Unlimited accumulation
                                                                                                                                                                                                            Paid from threshold up to the         to and refund from Threshold up to
                                                                                                                                                                                                            Fedhealth Rate                        the Fedhealth Rate
                                                                                                                                                        *Private nursing that falls outside the Alternatives to Hospitalisation Benefit.

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maxiFED day-to-day benefit                                                                                            maxiFED day-to-day benefit

                                       maxima EXEC                            maxima PLUS                                                              maxima EXEC                            maxima PLUS
 Maternity benefit                      See maternity benefit on page 23.      See maternity benefit on page 23.      Specialists: psychiatrists
                                       Thereafter, paid from Savings and      Thereafter, paid from Savings, OHEB
                                       Threshold. Limited to 2 x 2D           and Threshold. Limited to 2 x 2D       Fedhealth Network Psychiatrists   Paid from Savings. Does not            Paid from Savings, OHEB and
                                       antenatal scans per pregnancy before   antenatal scans per pregnancy before                                     accumulate to Threshold. Paid          accumulation to and refund from
                                       and after Threshold                    and after Threshold                                                      at cost from Threshold up to the       Threshold at cost. 10% co-payment
                                                                                                                                                       Additional Medical Services limit of   if GP referral is not obtained.
 Optometry                             Paid from Savings and Threshold.       Paid from Savings, OHEB and                                              R18 700 per family per year.           Subject to Additional Medical
                                       R3 600 per beneficiary per year,       Threshold. R3 600 per beneficiary                                        10% co-payment if GP referral is       Services limit of R18 700 per family
                                       R11 000 per family per year before     per year, R11 000 per family per                                         not obtained                           per year before and after Threshold
                                       and after Threshold                    year before and after Threshold
                                                                                                                     Non-network Psychiatrists         Paid from Savings. Does not            Paid from Savings, OHEB and
 Over-the-counter medication           Paid from Savings only. Does not accumulate to or pay from Threshold                                            accumulate to threshold. Paid at       accumulation to and refund from
                                                                                                                                                       the Fedhealth Rate from Threshold      Threshold at the Fedhealth Rate.
 Pathology & radiology                 Paid from Savings and                  Paid from Savings, OHEB                                                  up to the Additional Medical           10% co-payment if GP referral is
                                       Threshold. Unlimited once              and Threshold. Unlimited once                                            Services limit of R18 700 per family   not obtained. Subject to Additional
                                       Threshold is reached                   Threshold is reached                                                     per year. 10% co-payment if GP         Medical Services limit of R18 700
 Physical therapy: Chiropractics,      Paid from Savings. Does not            Paid from Savings, OHEB                                                  referral is not obtained               per family per year before and
 biokinetics & physiotherapy           accumulate to threshold. Paid from     and Threshold. Unlimited once                                                                                   after Threshold
                                       Threshold up to the Additional         Threshold is reached
                                       Medical Services limit of R18 700
                                       per family per year
 Prescribed medication                 Paid from Savings and Threshold.       Paid from Savings, OHEB and
                                       R7 650 per beneficiary per year,       Threshold. R10 650 per beneficiary
                                       R14 150 per family per year before     per year, R21 190 per family per
                                       and after Threshold                    year before and after Threshold
 Radiology specialised                 Paid from Risk if authorised. First    Paid from Risk if pre-authorised
                                       R2 380 for non-PMB MRI/ CT scans
                                       is for the member’s account
 Specialists excluding psychiatrists
 Fedhealth Network Specialists         Paid from Savings and                  Paid from Savings, OHEB and
                                       accumulation at cost to Threshold.     accumulation at cost to Threshold.
                                       Unlimited at cost once Threshold       Unlimited at cost once Threshold
                                       is reached. 10% co-payment if GP       is reached. 10% co-payment if GP
                                       referral is not obtained               referral is not obtained
 Non-network Specialists               Paid from Savings and Threshold.       Paid from Savings, OHEB and
                                       Does not accumulate to Threshold.      Threshold. Accumulation to and
                                       Paid at the Fedhealth Rate from        refund from Threshold at Fedhealth
                                       Threshold. 10% co-payment if GP        Rate only. 10% co-payment if GP
                                       referral is not obtained               referral is not obtained

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