2020-2022 Business Plan Update - Stakeholder Advisory Committee Meeting August 14, 2019 - IESO
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Enterprise Planning Context • IESO’s five-year strategic plan was refreshed in early 2019 to provide direction to the organization and the sector on how the IESO realizes its vision through achievement of IESO Identity identified strategic objectives. Vision & Mission • The IESO’s strategic objectives and priorities are reviewed and updated on an annual basis to Strategy maintain alignment with external and internal environmental changes. Enterprise Risk • Risks that may deviate the organization from achievement of its priorities are considered, Business Plan assessed and mitigated. CPMs • IESO’s 2020-2022 Business Plan articulates the priorities and related funding to deliver on its strategic objectives. • Corporate Performance Management monitors the organization’s progress toward achieving those strategic objectives. 2
Enterprise Planning Strategic Planning Framework Vision, Purpose & Value Proposition 5 Year Strategic Objectives Q4 Core Strategies Risks and Measures Q1 Operating Environment Assessment Divisional Plans Key business drivers and industry trends Annual and 3 year Competitive factors Key risks Customer & Stakeholder factors / input Key strategic to Strategic SWOT Analysis Objectives risks Issues/Opportunities Enterprise Project Portfolio Planning Annual and 3 year Framework Operating expenses & capital projects Operational and Project risk Measurement and evaluation assessment Risk mitigation Quarterly Forecasts and monitoring Priorities trade-offs Resourcing Annual & 3 year Business Plan Annual key objectives and targets Resource allocation Business plan approval Q3 Ministry of Energy OEB Q2 3
Summary 5-Year Strategic Plan DEFINITION SUMMARY 5-YEAR STRATEGIC PLAN PURPOSE Inspirational reason for being; Electricity is the backbone of modern civilization. the reason we We are the heartbeat, ensuring affordable electricity is available where and exist beyond profit when people need it VISION Desired future stretch goal for Recognized as leading the charge to a more competitive electricity the 5-year marketplace. planning horizon STRATEGIC What we want to 1. CULTURE & WORKFORCE TRANSFORMATION: Align culture, mindset, skills & OBJECTIVES achieve, with capabilities to deliver on strategy clear metrics of 2. COMPETITIVE MARKETPLACE: Achieve more competitive electricity marketplace success; the desired outcomes 3. RELIABILITY: Sustain excellence in electricity system reliability by the end of the 4. STAKEHOLDER VALUE PERCEPTION: Enhance stakeholder perception of IESO value planning horizon 5. PRIORITIZED SPENDING: Align allocation of spend to most important priorities CORE How we will STRATEGIES achieve the strategic objectives, with associated tactics Drive Advance Ensure Enable Business Sector Leadership System Reliability Competition Transformation 4
2020 Risks to IESO Strategic Objectives Strategic risks are any events that prevent achievement of or cause a deviation from our strategic objectives STRATEGIC OBJECTIVES Achieve more Align culture, STRATEGIC RISKS competitive Sustain excellence in Enhance stakeholder mindset, skills & Align allocation of electricity system perception of IESO spend to most electricity capabilities to reliability value important priorities marketplace deliver on strategy Policy uncertainty and/or regulatory influencing factors are inconsistent with X X X X delivering a competitive market Government and/or stakeholders lose confidence in IESO approach to addressing X X X resource adequacy and acquisition of resources. Increase in the frequency, complexity and X X type of cyber or physical threats Increased frequency of extreme X environmental conditions or events. Demand for and scarcity of human capital with the required skills x x x Non-electricity sector entrants or significant change in market participant power which x X could disrupt energy market dynamics
Business Plan: Key Themes The IESO is capturing opportunities to drive system efficiency and reduce costs while focusing on achieving the following outcomes over the planning period: • Culture and Workforce Transformation: Align culture, mindset, skills & capabilities to deliver on strategy • Competitive Marketplace: Achieve more competitive electricity marketplace • Reliability: Sustain excellence in electricity system reliability • Stakeholder Value Perception: Enhance stakeholder perception of IESO value • Prioritized Spending: Align allocation of spend to most important priorities IESO’s core strategies will define the tactics to achieve these outcomes. 6
Core Strategy 1: Ensure System Reliability Reliability will always be the IESO’s top priority in planning and operating Ontario’s bulk power system and electricity markets. • Demonstrating operational excellence • Improving situational awareness in Ontario and beyond • Planning in a changing environment 7
Core Strategy 2: Enable Competition Competition is at the heart of the IESO’s efforts to shape the marketplace of the future. We’re focused on integrating new resources into our wholesale markets, removing barriers to their full participation and introducing new mechanisms to procure them at the lowest cost. • Evolving capacity auction mechanisms • Leveraging energy efficiency as a resource • Addressing barriers to energy storage • Enabling Distributed Energy Resources to compete in the wholesale marketplace • Developing a competitive transmission procurement process 8
Core Strategy 3: Advance Sector Leadership The IESO is undertaking a broad range of strategic initiatives to demonstrate thought leadership in key areas, enable innovation and facilitate discussions among stakeholders, communities and other industry partners that will shape the future of Ontario’s energy sector. • Harnessing the power of data • Keeping cybersecurity front and centre • Building capacity in Ontario’s Indigenous communities • Enabling innovation in support of our mandate 9
Core Strategy 4: Drive Business Transformation Across the enterprise, the IESO is focusing on high-value priorities, finding process efficiencies to enhance productivity and implementing new programs to drive the efficiencies that will position the organization as a leader in system reliability and cost-effectiveness. • Achieving efficiencies through market renewal • Powering our workforce to achieve business success • Refining the delivery of energy-efficiency programs • Replacing outdated tools and systems (settlement system) • Enhancing the performance of IT systems and processes 10
Business Plan Highlights • The IESO has maintained flat revenue requirement levels from 2017 – 2019 through prudent investments in its priorities, while focusing on process enhancements, leveraging organizational efficiencies and closely managing cost pressures • In line with last year’s planning assumptions, following three years of maintaining a flat budget, the IESO has incorporated a funding level in line with CPI, one of Canada’s key economic indicators for its 2020-2022 revenue requirement (approx 2%) • Further, the organization continues work to identify potential operating efficiencies within the planning period. • Key focus areas for the IESO include: • Improvements in the efficiency of markets and ensuring we are enabling the changes of tomorrow • Continuing cybersecurity enhancements • Aligning energy-efficiency programs with system and consumer needs • Working with our stakeholders in developing enduring mechanisms that can meet our resource adequacy needs • Ensuring that future electricity needs can be reliably met at the least cost to Ontario electricity customers 11
Corporate Performance Management (CPM) Translating Strategy into Action; Driving Progress on the IESO’s Business Plan Measure 2020 Target Set benchmark through 2019 culture survey for degree of adoption of IESO values. Business Transformation Overall employee engagement score improves by 2% over the 2018 engagement survey result of 75% . By the end of 2020, IESO has evaluated options for distributed energy resource (DER) integration into IESO markets. The Transitional Capacity Auction successfully achieves a greater overall number of participants and wider resource type of participation from the base auction held in December 2019 and the market rules to enable competitive auctions in 2020 are in place by year end. Market Renewal Program (MRP) cost performance index (CPI) and schedule performance index (SPI) year-end accumulated averages are each above 0.9. Competitive By end of 2020, a process for competitive transmission procurement is established and all Mechanisms required market rules are approved. By end of 2020: o 100% of the 2019-2020 Interim Framework energy savings target of 1.4 TWh has been committed o 100% of the 2019-2020 Interim Framework demand savings target of 189 MW has been committed o The 2019-2020 Interim Framework has a positive cost-benefit ratio and is contracted within a levelized cost of 3 cents/kWh 12
CPM Continued… Measure Target Electricity System Zero violations of NERC high risk factor reliability requirements within the IESO’s control. Reliability Data Data excellence is advanced towards more accurate data capture and integrated data use by Reliability redefining IESO external reports, overall data governance and key data architecture areas by end & Usability of 2020. Cybersecurity leadership and improved system resiliency is demonstrated for the areas below: Electricity o Sector situational awareness coverage exceeds 35% of the Ontario power system System o The IESO security operations centre has a well documented process to prepare for cyber attack Resiliency events to effectively manage and respond to minimize the impact and continue normal business operations. Brand performance index is consistent to, or demonstrates improvement over, the baseline established in 2019. Leadership • 80% of stakeholders indicate that their experience with IESO’s engagement process meets or exceeds their expectations • All 2020 action plans deliver milestones aligned with the focus areas resulting from the 2019 survey. 15% of the IESO’s capital budget is spent on projects that Drive Business Transformation. Spending 2020 priorities are achieved within +/- 5% of the IESO’s approved budget and year-over-year funding increases are in line with the Consumer Price Index (CPI) – approximately 2% . 13
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