2020-2022 Business Plan Update - Stakeholder Advisory Committee Meeting August 14, 2019 - IESO

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2020-2022 Business Plan Update - Stakeholder Advisory Committee Meeting August 14, 2019 - IESO
2020-2022 Business Plan Update

Stakeholder Advisory Committee Meeting

August 14, 2019
Enterprise Planning Context
•   IESO’s five-year strategic plan was refreshed in
    early 2019 to provide direction to the
    organization and the sector on how the IESO
    realizes its vision through achievement of           IESO Identity
    identified strategic objectives.
                                                         Vision & Mission
•   The IESO’s strategic objectives and priorities are
    reviewed and updated on an annual basis to              Strategy
    maintain alignment with external and internal
    environmental changes.                               Enterprise Risk
•   Risks that may deviate the organization from
    achievement of its priorities are considered,         Business Plan
    assessed and mitigated.                                  CPMs
•   IESO’s 2020-2022 Business Plan articulates the
    priorities and related funding to deliver on its
    strategic objectives.
•   Corporate Performance Management monitors
    the organization’s progress toward achieving
    those strategic objectives.

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Enterprise Planning                             Strategic Planning

Framework                                       Vision, Purpose & Value Proposition
                                                5 Year Strategic Objectives

                Q4
                                                Core Strategies
                                                Risks and Measures                                    Q1

 Operating Environment Assessment                                                        Divisional Plans
 Key business drivers and industry trends                                                Annual and 3 year
 Competitive factors                                                      Key risks
 Customer & Stakeholder factors / input      Key strategic
                                                                          to Strategic
 SWOT Analysis                                                            Objectives
                                             risks
 Issues/Opportunities

                                                             Enterprise                           Project Portfolio
                                                              Planning                            Annual and 3 year
                                                             Framework                            Operating expenses &
                                                                                                  capital projects
                                                                          Operational and
                                                                          Project risk
 Measurement and evaluation                                               assessment
                                            Risk mitigation
 Quarterly Forecasts                        and monitoring            Priorities
                                                                      trade-offs
                                                                      Resourcing

                                                                                         Annual & 3 year Business Plan
                                                                                         Annual key objectives and targets
                                                                                         Resource allocation
                                 Business plan approval

                Q3
                                 Ministry of Energy
                                 OEB

                                                                                                        Q2
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Summary 5-Year Strategic Plan
             DEFINITION                                    SUMMARY 5-YEAR STRATEGIC PLAN

PURPOSE      Inspirational
             reason for being;    Electricity is the backbone of modern civilization.
             the reason we
                                  We are the heartbeat, ensuring affordable electricity is available where and
             exist beyond
             profit               when people need it

VISION       Desired future
             stretch goal for     Recognized as leading the charge to a more competitive electricity
             the 5-year           marketplace.
             planning horizon

STRATEGIC    What we want to      1. CULTURE & WORKFORCE TRANSFORMATION: Align culture, mindset, skills &
OBJECTIVES   achieve, with           capabilities to deliver on strategy
             clear metrics of
                                  2. COMPETITIVE MARKETPLACE: Achieve more competitive electricity marketplace
             success; the
             desired outcomes     3. RELIABILITY: Sustain excellence in electricity system reliability
             by the end of the    4. STAKEHOLDER VALUE PERCEPTION: Enhance stakeholder perception of IESO value
             planning horizon     5. PRIORITIZED SPENDING: Align allocation of spend to most important priorities
CORE         How we will
STRATEGIES   achieve the
             strategic
             objectives, with
             associated tactics            Drive                  Advance               Ensure            Enable
                                         Business            Sector Leadership     System Reliability   Competition
                                      Transformation

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2020 Risks to IESO Strategic Objectives
 Strategic risks are any events that prevent achievement of or cause a deviation from our strategic
 objectives
                                                                              STRATEGIC OBJECTIVES

                                                 Achieve more                                                    Align culture,
STRATEGIC RISKS                                   competitive
                                                                 Sustain excellence in   Enhance stakeholder
                                                                                                                mindset, skills &
                                                                                                                                    Align allocation of
                                                                  electricity system      perception of IESO                          spend to most
                                                   electricity                                                   capabilities to
                                                                      reliability               value                              important priorities
                                                 marketplace                                                   deliver on strategy

Policy uncertainty and/or regulatory
influencing factors are inconsistent with             X                   X                      X                                          X
delivering a competitive market

Government and/or stakeholders lose
confidence in IESO approach to addressing
                                                      X                   X                      X
resource adequacy and acquisition of
resources.

Increase in the frequency, complexity and
                                                                          X                      X
type of cyber or physical threats

Increased frequency of extreme
                                                                          X
environmental conditions or events.

Demand for and scarcity of human capital
with the required skills
                                                      x                                                                x                    x

Non-electricity sector entrants or significant
change in market participant power which              x                                          X
could disrupt energy market dynamics
Business Plan: Key Themes
The IESO is capturing opportunities to drive system efficiency
and reduce costs while focusing on achieving the following
outcomes over the planning period:
• Culture and Workforce Transformation: Align culture, mindset,
  skills & capabilities to deliver on strategy
• Competitive Marketplace: Achieve more competitive electricity
  marketplace
• Reliability: Sustain excellence in electricity system reliability
• Stakeholder Value Perception: Enhance stakeholder perception of
  IESO value
• Prioritized Spending: Align allocation of spend to most important
  priorities
IESO’s core strategies will define the tactics to achieve these
outcomes.

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Core Strategy 1: Ensure System Reliability
  Reliability will always be the IESO’s top priority in planning and
   operating Ontario’s bulk power system and electricity markets.

• Demonstrating operational excellence
• Improving situational awareness in Ontario and beyond
• Planning in a changing environment

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Core Strategy 2: Enable Competition
      Competition is at the heart of the IESO’s efforts to shape the
 marketplace of the future. We’re focused on integrating new resources
into our wholesale markets, removing barriers to their full participation
 and introducing new mechanisms to procure them at the lowest cost.

• Evolving capacity auction mechanisms
• Leveraging energy efficiency as a resource
• Addressing barriers to energy storage
• Enabling Distributed Energy Resources to compete in the
  wholesale marketplace
• Developing a competitive transmission procurement process

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Core Strategy 3: Advance Sector Leadership
   The IESO is undertaking a broad range of strategic initiatives to
  demonstrate thought leadership in key areas, enable innovation and
   facilitate discussions among stakeholders, communities and other
industry partners that will shape the future of Ontario’s energy sector.

•   Harnessing the power of data
•   Keeping cybersecurity front and centre
•   Building capacity in Ontario’s Indigenous communities
•   Enabling innovation in support of our mandate

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Core Strategy 4: Drive Business Transformation
  Across the enterprise, the IESO is focusing on high-value priorities,
finding process efficiencies to enhance productivity and implementing
      new programs to drive the efficiencies that will position the
  organization as a leader in system reliability and cost-effectiveness.

•   Achieving efficiencies through market renewal
•   Powering our workforce to achieve business success
•   Refining the delivery of energy-efficiency programs
•   Replacing outdated tools and systems (settlement system)
•   Enhancing the performance of IT systems and processes

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Business Plan Highlights
•   The IESO has maintained flat revenue requirement levels from 2017 – 2019 through
    prudent investments in its priorities, while focusing on process enhancements,
    leveraging organizational efficiencies and closely managing cost pressures

•   In line with last year’s planning assumptions, following three years of maintaining a
    flat budget, the IESO has incorporated a funding level in line with CPI, one of Canada’s
    key economic indicators for its 2020-2022 revenue requirement (approx 2%)

•   Further, the organization continues work to identify potential operating efficiencies
    within the planning period.

•   Key focus areas for the IESO include:

     •   Improvements in the efficiency of markets and ensuring we are enabling the
         changes of tomorrow
     •   Continuing cybersecurity enhancements
     •   Aligning energy-efficiency programs with system and consumer needs
     •   Working with our stakeholders in developing enduring mechanisms that can
         meet our resource adequacy needs
     •   Ensuring that future electricity needs can be reliably met at the least cost to
         Ontario electricity customers

                                                                                            11
Corporate Performance Management (CPM)
      Translating Strategy into Action; Driving Progress on the IESO’s Business Plan
   Measure                                               2020 Target
               Set benchmark through 2019 culture survey for degree of adoption of IESO values.
   Business
Transformation Overall employee engagement score improves by 2% over the 2018 engagement survey result
               of 75% .
                By the end of 2020, IESO has evaluated options for distributed energy resource (DER)
                integration into IESO markets.
                The Transitional Capacity Auction successfully achieves a greater overall number of
                participants and wider resource type of participation from the base auction held in December
                2019 and the market rules to enable competitive auctions in 2020 are in place by year end.
                Market Renewal Program (MRP) cost performance index (CPI) and schedule performance
                index (SPI) year-end accumulated averages are each above 0.9.
 Competitive
                By end of 2020, a process for competitive transmission procurement is established and all
 Mechanisms
                required market rules are approved.
                By end of 2020:
                 o 100% of the 2019-2020 Interim Framework energy savings target of 1.4 TWh has been
                    committed
                 o 100% of the 2019-2020 Interim Framework demand savings target of 189 MW has been
                    committed
                 o The 2019-2020 Interim Framework has a positive cost-benefit ratio and is contracted within
                    a levelized cost of 3 cents/kWh

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CPM Continued…
 Measure     Target
Electricity
 System     Zero violations of NERC high risk factor reliability requirements within the IESO’s control.
Reliability
   Data     Data excellence is advanced towards more accurate data capture and integrated data use by
Reliability redefining IESO external reports, overall data governance and key data architecture areas by end
& Usability of 2020.
            Cybersecurity leadership and improved system resiliency is demonstrated for the areas below:
Electricity  o Sector situational awareness coverage exceeds 35% of the Ontario power system
 System      o The IESO security operations centre has a well documented process to prepare for cyber attack
Resiliency     events to effectively manage and respond to minimize the impact and continue normal
               business operations.
             Brand performance index is consistent to, or demonstrates improvement over, the baseline
             established in 2019.

Leadership • 80% of stakeholders indicate that their experience with IESO’s engagement process meets or
             exceeds their expectations
           • All 2020 action plans deliver milestones aligned with the focus areas resulting from the 2019
             survey.
             15% of the IESO’s capital budget is spent on projects that Drive Business Transformation.
Spending     2020 priorities are achieved within +/- 5% of the IESO’s approved budget and year-over-year
             funding increases are in line with the Consumer Price Index (CPI) – approximately 2% .

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