MARKETING TRENDS 2019 B2B - Allfacebook Marketing
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Most Marketing Today Is Not Customer-Centric 3 % of buyers say advertising is relevant to them Source: Infolinks study on “banner blindness” 3
Actual Customer-Centric Marketing Is Radically Individualistic Source: Netflix Blog On “Artwork Personalization” 4
That Means Every Little Detail Is Driven By Insights ROMANTIC COMEDIC Source: Netflix Blog On “Artwork Personalization” 5
The First Step Towards Netflix Starts With Insights-Driven Personas WEBSITE DEMOGRAPHICS TRENDING CONTENT Artificial Intelligence Machine Learning Malware Phishing Security Hacker Risk Management 0 400 1000 1400 Engagement 6
What Matters Is Being First To Mind Relationship Between Market Share and Awareness 60% 40% Market Share 20% 0% 0% 10% 20% 30% 40% 50% Awareness Source: American Marketing Association Study, 9 “How Brand Awareness Aids Profitability”
If You Can’t Be First To Mind, Invent A New Category Lindbergh Earheart Source: 22 Immutable Laws of Marketing 10
Use Our “First To Mind” Matrix To Find Opportunities High 100% Future of Mobility Emerging Strong Awareness Awareness Engagement Shared Self Mobility Driving Car Automotive Fuel Cell Connectivity No Weak Awareness Awareness Hybrid Low 0% Low High 0% 100% Reach 11
3 The Originality Delusion 12
Marketers Are Obsessed With Newness NEVER BEEN DONE BEFORE NEVER BEEN NEVER BEEN DONE BEFORE DONE BEFORE NEVER BEEN NEVER BEEN DONE BEFORE DONE BEFORE CREATIVE NEVER BEEN BRIEF NEVER BEEN DONE BEFORE DONE BEFORE NEVER BEEN NEVER BEEN DONE BEFORE DONE BEFORE NEVER BEEN DONE BEFORE 13
But New Isn’t What Sells only 1 in 5 new ad campaigns 2009 outperform old campaigns Source: The Branding Journal, ”What To Learn From Tropicana’s Redesign Failure” Source: The Drum, “Why Research Shows You’re Better Off With Your Existing Ad Campaign” 14
What Sells Is Relevance + Familiarity What Do CXOs Want From Thought Leadership? 2x RELEVANCE 63% ORIGINALITY 34% Source: LinkedIn + Edelman Research, “How Thought Leadership Impacts B2B Demand Generation” 15
Don’t Sell “Original,” Sell “MAYA” MOST ADVANCED, YET ACCEPTABLE Source: Raymond Loewy, “MAYA Principle” 16
Invest In Tactics That Replicate Across Industries, Markets, And Years
Invest In Tactics That Replicate Across Industries, Markets, And Years
4 Media Value Investing 19
Individual Contributors (ICs) Are An Undervalued Audience 24% Of Impressions Reach Individual Contributors Source: LinkedIn Campaign Manger 20
This Ignored Audience Influences Buying Decisions Today 55 % Of Current Tech Buyers Are ICs Source: LinkedIn / Tech Target research 21
And ICs Will Be Making The Buying Decision Tomorrow 3yrs Tech IC Tech Manager 3yrs Deal Begins Deal Ends Source: LinkedIn Career data 22
So Broaden Your Investing Horizon And Target Beyond The C-Suite 23
5 You Are Where You Advertise 24
Which Ad Looks More Expensive?
And Yet, Most Media Buyers Want The Cheapest Inventory Possible
However, studies show that Premium Inventory is more Cost Effective Source: Newsworks & GroupM UK 2018
So Are Your Ads Reassuringly Expensive, Or Worryingly Cheap?
LinkedIn is the most Trusted Social Platform 29
6 The War On Brand 30
Brand Marketers Are Losing The Budget Battle 53% 28% 2007 2016 Source: IPA Study, Marketing Effectiveness In The Digital Era 31
Direct Response Wins In The Short-Run, But Brand Wins In The Long-Run The Conflict Between Long and Short-Term Metrics 70% 60% 50% Market Share Effects 40% % Reporting Very Large Effects 30% 20% Activation Effects 10% 0% 0—6 7 — 18 19 — 30 > 30 Campaign Duration in Months Source: IPA Study, Marketing Effectiveness In The Digital Era 32
Synchronize Brand And Demand To Drive Exceptional Performance Conversion Rate 1.5% 1.2% 1.0% 0.5% 0.3% 0.2% 0.0% Acquisition Only Brand Only Brand & Acquisition Source: LinkedIn Internal research 2018 33
7 THE CLICK-THROUGH CONSPIRACY 34
The Entire Digital Marketing Industry Still Runs On Clicks Most Commonly Used Metrics Cost per Acquisition 20% Cost per Click 19% CPCV (cost per completed view) 19% Clickthrough rate (CTR) 18% Cost per Engagement (CPE) 14% Viewability 6% None 4% Source: Xaxis, 2018 Outcomes: Driven Media Survey, Senior Marketers
Smart Marketers Have Long Argued That Clicks Don’t Correlate With Success Ad Recall Brand Awareness Purchase Intent Source: Nielsen BrandEffect meta – analysis of 478 online global campaigns that ran between Oct 2014 – April 2015
We Have A More Extreme Opinion – Optimizing For Clicks Will Kill Your Brand Bad Bad Bad Creative Audiences Frequency
Bad Creative: Clickbait Is Bad For Your Brand 5 Tips To Being A Better Manager CLICK
Bad Audiences: Robots Are Bad For Your Brand 1
Bad Frequency: Low Frequency Is Bad For Your Brand 32.5 180% 135% BRAND RECALL 20.8 16.2 90% 15.9 15.4 14.2 17.6 CTR 13.3 45% 12.8 11.6 14.9 0% 12.6 11.6 11.9 12.0 11.3 6.2 9.0 -45% 7.0 5.2 -90% 1 2 3 4 5 6 7 8 9 10+ 1 2 3 4 5 6 7 8 9 FREQUENCY FREQUENCY Awareness Intent CTR Decrease CPC Increase 40 Source: Nielsen
Instead, Let’s Track Impressions + SOV 41
Great. How Can I Act On These Trends? 42
1 Build dynamic personas using 1st party data. 2 Be first to mind among potential buyers. 3 Develop familiar franchises to breakthrough. 4 Reach undervalued audience segments.
5 Reach those audiences in premium contexts. Combine Brand and Lead Gen campaigns to achieve 6 optimal results 7 Focus on real Business KPI’s that drive your business
Danke! Shankho Mukherjee Agency Lead DACH sm@linkedin.com
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