2018 LEAF WARRANTY INFORMATION BOOKLET - WB18EA 0ZE1U1 - Nissan Owner Portal
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2018 LEAF® WARRANTY INFORMATION BOOKLET Publication No.: WB18EA 0ZE1U1 Printing : March 2018
©2017 Nissan North America, Inc. written permission of Nissan North America, Inc. Nissan, the Nissan logo, and Nissan model names are Nissan trademarks. in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior All rights reserved. No part of this publication may be reproduced or stored in a retrieval system, or transmitted OWNER INFORMATION Owner’s Name Address City State Zip Code VEHICLE IDENTIFICATION Vehicle Identification miles Date of Delivery Selling Dealer Name Mileage at Delivery Address City State Zip Code SECURITY+PLUS® INFORMATION Policy No. Expiration Date Months of Coverage Expiration Mileage Security+Plus® coverage must be confirmed. See your Security+Plus® Agreement for details. ODOMETER REPLACEMENT miles Date Mileage Dealer’s Name Address City State Zip Code Note: Read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know of any remaining warranty coverage.
TABLE OF CONTENTS 2 WARRANTY COVERAGE AT A GLANCE 31 SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION 3 NISSAN’S CUSTOMER CARE PROGRAM LIMITED WARRANTY 5 NISSAN’S COMMITMENT TO CUSTOMER 32 GENUINE NISSAN SHOCK ABSORBER SATISFACTION AND STRUT LIFETIME LIMITED 6 2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY WARRANTY 34 REPLACEMENT 12V BATTERY LIMITED 12 SEAT BELT LIMITED WARRANTY WARRANTY 13 BRIDGESTONE FIRESTONE TIRE LIMITED 36 GENUINE NISSAN PARTS AND WARRANTY ACCESSORIES 16 MICHELIN TIRE LIMITED WARRANTY 37 CORROSION PROTECTION GUIDELINES 22 ORIGINAL EQUIPMENT TIRE LIMITED 38 ROADSIDE ASSISTANCE WARRANTIES 40 NISSAN SECURITY+PLUS® VEHICLE 23 IMPORTANT TIRE SAFETY INFORMATION PROTECTION PLANS 29 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE NISSAN ACCESSORIES
1 SAFETY PRECAUTIONS If it contacts your skin or eyes, wash it off immediately with a large amount of (Electric only) water or if possible, boric acid solution. Get The EV system uses high voltage up to immediate medical attention to help avoid 403V. The system can be hot during and serious injury. after operation. Be careful of both the high If a fire occurs in the EV vehicle, leave the voltage and the high temperature. Obey vehicle as soon as possible. Never use a fire the caution labels that are attached to the extinguisher that is not meant for use on vehicle. electric fires. Using even a small amount of Never touch, disassemble, remove or water may also be dangerous. replace high-voltage parts and cables If your vehicle needs to be towed, do it with as well as their connectors. High- the front wheels raised. If the front wheels voltage cables are orange. Touching, are on the ground when towing, the motor disassembling, removing or replacing may generate electricity. This may damage those parts or cables can cause severe the components of the EV system and burns or electric shock that may result in cause a fire. serious injury or death. SEE YOUR OWNER’S MANUAL FOR FURTHER To avoid personal injury, do not touch high- DETAILS. voltage wiring, connectors or high-voltage parts (inverter unit, lithium-ion battery etc.). Nissan recommends having maintenance If exposed electric wires are visible inside and repairs for your Electric Vehicle or outside of your vehicle, an electric shock performed by an authorized Nissan may occur. Never touch the electric wires. LEAF certified dealership. To locate your nearest authorized Nissan LEAF certified If the vehicle receives a strong impact to dealership, contact the Nissan Consumer the floor while driving, stop the vehicle in a Affairs Department at 1-877-NO GAS EV safe location and check the floor. (1-877-664-2738). If you discover a leak or damage to the lithium-ion battery, contact a NISSAN dealer immediately. Never touch fluid leaks inside or outside the vehicle. The leak may be lithium manganate from the lithium-ion battery.
2 WARRANTY COVERAGE AT A GLANCE Summary of Warranty Coverage1 0 miles 100,000 miles Basic Coverage 36 months / 36,000 miles Corrosion Coverage (Perforation) 60 months / unlimited mileage Powertrain Coverage 60 months / 60,000 miles EV System Coverage 60 months / 60,000 miles Lithium-ion Battery Coverage 96 months / 100,000 miles Lithium-ion Battery Capacity Coverage 96 months / 100,000 miles Seat Belt 120 months / unlimited mileage 1 See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
NISSAN’S CUSTOMER CARE PROGRAM 3 NISSAN CARES... STEP 1: the issue with your vehicle, a special automotive complaint resolution program Both Nissan and your Nissan LEAF Discuss the situation with the dealership’s called BBB AUTO LINE is available to certified dealer are dedicated to serving manager. If a problem still exists, contact you. The BBB AUTO LINE program is all your automotive needs. Your complete the dealership’s Consumer Aff airs Manager independently operated by the Council of satisfaction with your LEAF and your or owner. They are best equipped to Better Business Bureaus, Inc. (BBB). Nissan LEAF certified dealer are our resolve the matter for you. For information about the BBB AUTO LINE primary concerns. Your Nissan LEAF certified dealer is always available to STEP 2: in your area, please call us (Nissan) at assist you with all your automobile service If the concern has still not been addressed the same toll free number (1-877-NO GAS requirements. to your satisfaction, please contact our EV). We will be happy to provide you with (Nissan’s) Consumer Affairs Department information about BBB AUTO LINE. Or, you If, however, a situation arises that you using our toll free number: may contact the BBB directly at: believe has not been addressed to your satisfaction, we ask that you take the The Consumer Aff airs Department will ask BBB Auto Line following steps: for the following information: Council of Better Business Bureaus, Inc. 3033 Wilson Boulevard How to Locate a Nissan LEAF Certified Your name, address, and telephone Suite 600 Dealer number Arlington, VA 22201 Go to the Nissanusa.com website. Enter Vehicle identification number (on 1 (800) 955-5100 zip code in the “Locate a Dealer” function. dashboard) If you call the BBB, its staff will take down Check the box for “Nissan LEAF dealers Date of purchase details of your complaint by telephone. only.” Current odometer reading They will ask for the same information as Go to Nissanusa.com site. Select United described in Step 2. Your Nissan dealer’s name States language preference, and Nissan Details of the concern The BBB AUTO LINE program consists of LEAF. Select “Find a Dealer” and enter zip two parts, mediation and arbitration. code or city and state. Or you can write to Nissan with the above The BBB will attempt to assist you to Contact our Nissan Consumer Aff airs information at: resolve the problem during mediation. Department for assistance using our toll Nissan North America, Inc. If a satisfactory resolution has not been free number. Consumer Affairs Department achieved during mediation, you will have P.O. Box 685003 the opportunity to personally present Franklin, TN 37068-5003 your case before an impartial arbitrator STEP 3: or three-person panel. The arbitrator(s) will make a decision after the arbitration In the event that you believe Nissan has hearing. been unable to satisfactorily address (Continued on next page)
4 NISSAN’S CUSTOMER CARE PROGRAM The BBB will, in most cases, send you a BBB AUTO LINE may not be available in all final decision within forty (40) days (plus BBB AUTO LINE is an informal dispute states. We, Nissan, would be pleased to 7 if you have not contacted the proper settlement mechanism operated to provide you with information about the person from the dealership or Nissan) comply with applicable Federal law and availability of BBB AUTO LINE in your state, unless you delay the process. If you accept regulations. In states where BBB AUTO or call the BBB AUTO LINE number listed the decision, it will be legally binding on LINE is available, you are required to use above. you and Nissan. If you do not accept the BBB AUTO LINE before exercising rights or seeking remedies under Title I of the For additional information on the Auto decision, it will not be legally binding on Line program, please refer particularly you or Nissan. However in some states, Federal Magnuson- Moss Warranty Act, 15 U.S.C. §2301, et. seq. If you choose to to the information on your state in the if the decision is not accepted, it may be Supplement to 2018 Nissan Warranty introduced either by you or by Nissan, as seek remedies other than those created by Title I of the Magnuson-Moss Warranty Information Booklet, and 2018 Nissan evidence in any potentially related court OWNER’S MANUAL. action. Act, (for example, under state law), that Federal Act does not require you to first use BBB AUTO LINE. The program is still available to you, however, and may be of considerable assistance. Some states specify that informal dispute settlement mechanisms such as BBB AUTO LINE must be used before you may use state-operated complaint resolution processes, before you may file a lawsuit under state law, and/or before you may have certain other rights or remedies available under state law. In accordance with those states’ laws, Nissan requires the prior use of BBB AUTO LINE in good faith before you resort to such other processes, file a lawsuit, or seek other remedies provided by state law. Please see the Supplement to 2018 Nissan Warranty Information Booklet & 2018 Nissan OWNER’S MANUAL for additional information.
NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION 5 ASSISTANCE OUTSIDE OF Nissan may occasionally offer special WARRANTY assistance that may pay for part or all of vehicle repairs beyond the expiration In our continuing effort to convey our of the limited warranty period on a case commitment to service and customer by case basis. Should you experience satisfaction, Nissan may occasionally unusual difficulties with your vehicle offer to pay or reimburse for part or all please discuss the situation with your of the cost of making certain, specific dealer. If your dealer is unable to assist repairs beyond or outside of the terms you, you may call the Nissan Consumer of the warranty for some specific vehicle Affairs Department at 1-877-NO GAS EV models. (Some states refer to such (1-877-664-2738) to discuss your concern. programs as “adjustment programs”). In You will need to provide the Model, Model such circumstances Nissan mails notices Year, VIN (Vehicle Identification Number), to all known registered owners of affected mileage, maintenance history, a detailed vehicles. You may additionally inquire of explanation of the concern, and why you your authorized Nissan Dealer or of Nissan believe that Nissan should be responsible directly at the number listed below of the for the repair. Your request will be applicability of such programs to your individually investigated and you will be vehicle. informed of Nissan’s decision. Please review the “Supplement to the 2018 Nissan Warranty Information Booklet & 2018 Nissan Owner’s Manual” for important information concerning consumer rights in your state.
6 2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY WHO IS THE WARRANTOR Your Nissan vehicle is manufactured Nissan makes available to you, and you to meet U.S. regulations and are specifically required by Federal Law Nissan1 warrants all parts of your 2018 environmental requirements. With the to use BBB AUTO LINE [(800) 955-5100] Nissan vehicle supplied by Nissan, except exception of privately owned vehicles before exercising rights or seeking for those listed elsewhere under the belonging to members of the U.S. remedies under the Federal Magnuson- caption “WHAT IS NOT COVERED.” military or employees and officers of the APPLICABILITY United States Government stationed Moss Warranty Act, 15 U.S.C. §2301, et. This warranty is provided to the original seq. You are not required to first use abroad, this warranty does not apply BBB AUTO LINE if you seek remedies not and subsequent owner(s) of a Nissan if an otherwise covered vehicle is vehicle originally distributed by Nissan created by Title I of that Federal law, but operated in, or relocated to, a country are required to first use BBB AUTO LINE which is originally sold by a Nissan other than those listed above under authorized Nissan dealership in the if you seek remedies created by state this caption, except that it continues law, including your state’s lemon law, if United States, and which is registered to apply if the vehicle is operated in in the U.S. and normally operated in applicable state law provides for using a full compliance with its proper use as 703 compliant or similar process before the United States (including Alaska and described in the applicable OWNER’S Hawaii) and Canada. filing suit. Please refer to the pages titled MANUAL 2 while touring outside of the Nissan’s Customer Care Program of this This warranty is generally transferable United States, the U.S. territories or booklet and the “Supplement to 2018 from the original ‘owner other than a Canada for a period not exceeding sixty Nissan Warranty Information Booklet Nissan dealer’ (OWNER) to subsequent (60) consecutive days or sixty (60) days & 2018 Nissan OWNER’S MANUAL” for owners of the vehicle at any time in any one 12 month period. Subject to additional information. ownership of the vehicle is transferred, the transferability restriction described without any action on your part; except above, this warranty applies to a that this warranty is not transferable relocated vehicle which is returned to, but is instead void if during the first six and is registered and normally operated months after delivery to the original in the United States, the U.S. territories OWNER: (1) ownership of the vehicle is or Canada, except for conditions due to transferred from the original OWNER, the vehicle’s foreign operation, e.g., use and (2) the vehicle is registered outside of incompatible charging devices. of the United States. 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States. 2 See the OWNER’S MANUAL for information relevant to proper operation of the vehicle. (Continued on next page)
2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY 7 LIMITATION OF WARRANTIES AND OTHER THE WARRANTY BEGINS headings Drivetrain, Restraint System, WARRANTY TERMS AND STATE LAW The warranty period begins on the date the and Electric Vehicle System, supplied RIGHTS vehicle is delivered to the first retail buyer by Nissan, subject to the exclusions or put into use, whichever is earlier. listed under the heading “WHAT IS NOT EXTRA EXPENSES - LIMITATIONS OF COVERED”. DAMAGES This warranty does not cover FOR HOW LONG AND WHAT IS DRIVETRAIN incidental or consequential damages COVERED Drive shafts, final drive housing, and such as loss of the use of the vehicle, BASIC COVERAGE all internal parts, propeller shafts, inconvenience or commercial loss. The basic coverage period is 36 universal joints, bearings, seals and ANY IMPLIED WARRANTY OF months/36,000 miles, whichever gaskets. MERCHANTABILITY AND FITNESS FOR A comes first. RESTRAINT SYSTEM PARTICULAR PURPOSE SHALL BE LIMITED This warranty covers any repairs Air bags and related electronic TO THE DURATION OF THIS WRITTEN needed to correct defects in materials control systems WARRANTY. or workmanship of all parts and components of each new Nissan ELECTRIC VEHICLE (EV) SYSTEM Some states do not allow the vehicle supplied by Nissan subject COVERAGE exclusion or limitation of incidental or The EV System coverage period is 60 to the exclusions listed under the consequential damages or limitations on months or 60,000 miles, whichever heading “WHAT IS NOT COVERED” or, how long an implied warranty lasts, so comes first. if the part is covered by one of the the above limitations or exclusions may This warranty covers any repairs separate coverages described in the not apply to you. This warranty gives you needed to correct defects in materials following sections of this warranty, specific legal rights, and you may also or workmanship. that specific coverage applies instead have other rights which vary from state of the basic coverage. EV System Coverage applies to to state. POWERTRAIN COVERAGE components listed below under Nissan1 does not authorize any person The Powertrain coverage period is 60 the heading EV System, supplied by to create for it any other warranty, months or 60,000 miles, whichever Nissan, subject to the exclusions listed obligation or liability in connection with comes first. under the heading “WHAT IS NOT this vehicle. COVERED”. This warranty covers any repairs needed to correct defects in materials EV SYSTEM or workmanship. Motor, Inverter unit, VCM, Reduction gear, DC/DC converter, Onboard Powertrain coverage applies to charger, Onboard charger connector, components listed below, under the and Trickle charge cable. 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States. (Continued on next page)
8 2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY LITHIUM-ION BATTERY COVERAGE new” condition with all 12 battery ADJUSTMENT COVERAGE The lithium-ion battery coverage capacity segments, but it will provide Service adjustments not usually period is 96 months or 100,000 miles, the vehicle with a capacity level associated with the replacement whichever comes first. This warranty of nine segments or more on the of parts, such as wheel alignment, covers any repairs needed to correct battery capacity level gauge. are covered only during the first 12 defects in materials or workmanship This Lithium-Ion Battery Capacity months or 12,000 miles, whichever subject to the exclusions listed under Coverage is subject to the exclusions comes first. the heading “WHAT IS NOT COVERED”. listed under the heading “WHAT IS LIMITED 6 MONTH WARRANTY LITHIUM-ION BATTERY CAPACITY NOT COVERED.” COVERAGE COVERAGE CORROSION COVERAGE (PERFORATION OE wiper blade inserts are covered In addition to the lithium-ion Battery FROM CORROSION) for the first six months of ownership. Coverage for defects in materials or Any body sheet metal panel supplied REFRIGERANT RECHARGE ONLY workmanship, the lithium-ion battery by Nissan found to have developed COVERAGE is also warranted against capacity perforation (rust-through) due to Refrigerant recharge not associated loss below nine segments as shown corrosion in normal use is covered with the repair or replacement of a on the vehicle’s battery capacity for 60 months, regardless of mileage, warranted part is covered only during level gauge for 96 months or 100,000 subject to the exclusions listed under the first 12 months, regardless of the miles, whichever comes first. the heading “WHAT IS NOT COVERED”. mileage. This warranty covers any repairs No additional rust proofing needed to return battery capacity to applications are required. Perforation NO CHARGE a level of nine remaining segments is a condition in which any body sheet Warranty repairs will be made at no charge on the vehicle’s battery capacity metal panel has corroded from one for parts and/or labor (except for tires, in level gauge. If possible, the lithium- surface through to another. which case you may pay certain charges ion battery components will be TOWING COVERAGE as noted above or as described in the repaired or replaced, and the original If your vehicle is inoperative due applicable tire warranty found later in this lithium-ion battery will be returned to the failure of a warranted part, booklet). Any needed parts replacement to the vehicle. If necessary, the during any of the New Vehicle Limited will be made using Genuine Nissan or lithium-ion battery will be replaced warranties, including Emission and Nissan approved new or remanufactured with a new, remanufactured or Seatbelt warranties, towing service to parts. Nissan reserves the right to make factory reconditioned lithium-ion the nearest authorized Nissan LEAF changes at any time, without notice, to battery. Any repair or replacement certified dealer is covered. production and service parts in their made under this Lithium-Ion Battery Note: For additional information specifications, colors, and materials, Capacity Coverage may not return on towing please see Roadside including those used in connection with your lithium-ion battery to an “as Assistance. warranty repairs. (Continued on next page)
2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY 9 For this reason, when approved by Nissan the customer, provided the work is done at Misuse, such as overloading, using the and at Nissan’s discretion, functionally a Nissan LEAF certified dealer. Any damage vehicle to tow, driving over curbs, or equivalent replacement parts may be used or failure resulting from a failure to have using the vehicle as a power source that do not exactly match the original these required services performed, or using equipment not authorized by production part. that could have been avoided had these Nissan for this purpose. OBTAINING WARRANTY SERVICE services been performed, is not covered under warranty. Failure of a component not covered by warranty. You must take the vehicle to an You You are also required to provide consent Racing and competitive driving. must take the vehicle to an authorized to give Nissan access to data stored Nissan LEAF certified dealer in the Damage caused by car washes and on vehicle systems for the purpose of United States or Canada during regular pressure washers. vehicle diagnosis and repair. Failure to do business hours at your expense in order so is likely to result in denial of warranty Theft, vandalism, fire, flooding, or to obtain warranty service. The names coverage. immersion of battery in water or fluids. and addresses of authorized Nissan LEAF certified dealers are listed in Evidence of the performance of the Accident, collision, or being towed (Flat telephone directories. required maintenance should be kept and bed recommended). MAINTENANCE, DATA ACCESS, presented as proof of such maintenance Repairs performed by anyone other AND RECORDS in connection with related warranty than a Nissan LEAF certified dealer. repairs. To assist you in maintaining As a condition of this warranty, you are appropriate records, the maintenance log Glass breakage, unless resulting from responsible for properly using, maintaining located in your NISSAN LEAF SERVICE & defects in material or workmanship. and caring for your vehicle as outlined in MAINTENANCE GUIDE can be used along Normal wear and tear, including dings, your OWNER’S MANUAL and your NISSAN with supporting repair invoices, receipts dents, chips, or scratches. LEAF SERVICE & MAINTENANCE GUIDE, and other such records. and maintaining copies of all maintenance Note: Complaints related to failure records & receipts for review by Nissan. You WHAT IS NOT COVERED to comply with proper use of the are required to perform annual EV Battery GENERAL EXCLUSIONS vehicle as described in the applicable Usage Reports at intervals of 12 months, OWNER’S MANUAL (including the lack This warranty does not cover damage, of availability or use of proper fluid), or 24 months, 36 months, 48 months, 60 failures or corrosion resulting from or months, 72 months, and 84 months. the vehicle’s lack of compliance with caused by: local regulations or environmental These EV Battery Usage Reports can be Failure to operate the vehicle in requirements of any country (other than performed by a Nissan LEAF certified accordance with the OWNER’S MANUAL. the U.S. or Canada) are NOT covered by dealer or any qualified repair shop facility. The 12 and 24 month EV Battery Usage this warranty. Report will be performed at no charge to (Continued on next page)
10 2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY DAMAGE OR FAILURES DUE TO Exposing a vehicle to ambient and limits specified in the LITHIUM-ION ALTERATION OR MODIFICATION temperatures above 120F (49C) for over BATTERY CAPACITY COVERAGE above. See This warranty does not cover damage, 24 hours. your OWNER’S MANUAL for important tips failures or corrosion resulting from or Storing a vehicle in temperatures below on how to maximize the life and capacity of caused by: -13F (-25C) for over seven days. the “Lithium-ion battery.” Alteration, tampering, or improper Leaving your vehicle for over 14 days DAMAGE, FAILURES OR CORROSION repair. where the lithium-ion battery reaches a FROM ENVIRONMENTAL CONDITIONS Installation of non-Nissan approved zero or near zero state of charge. This warranty does not cover damage, accessories or components. Physically damaging the lithium-ion failures or corrosion resulting from or Improper installation of any Nissan battery or intentionally attempting to caused by: approved after-market accessory or reduce the life of the lithium-ion battery. Stone chipping, chemical fallout (acid component. rain), tree sap, salt, hail, windstorm, Exposing the lithium-ion battery to A vehicle whose odometer mileage has lightning, flood or other environmental contact with a direct flame. been altered, or the odometer repaired conditions. or replaced and the actual vehicle Immersing any portion of the lithium-ion The items listed below are not covered mileage cannot be correctly and readily battery in water or fluids. under corrosion coverage (perforation determined. Opening the lithium-ion battery from corrosion). SALVAGE TITLE enclosure or having it serviced by Corrosion of outer trim parts, such as someone other than a Nissan LEAF moldings. However, corrosion of outer This limited warranty does not apply to any certified technician. vehicle, and is rendered void if the vehicle trim parts is warranted for 12 months is (or ever has been) issued a “salvage” or Neglecting to follow correct charging or 12,500 miles, whichever comes similar title under any state’s law; or has procedures. first. ever been determined to be a “total loss” Use of incompatible charging devices. Corrosion other than perforation, or equivalent by any insurance company, such as cosmetic or surface corrosion Consequential damage caused by the due to defects in materials or such as by payment of a cash payment failure to repair an existing problem. of claim in lieu of repairs because of a workmanship. This is covered under determination that the cost of repairs GRADUAL CAPACITY LOSS the Basic Coverage of the New exceeded the actual cash value of the The lithium-ion battery (EV battery), like Vehicle Limited Warranty. vehicle. all lithium-ion batteries, will experience Special bodies or equipment not LITHIUM-ION BATTERY gradual capacity loss with time and use. manufactured or supplied by Nissan. Loss of battery capacity due to or resulting This warranty does not cover damage or from gradual capacity loss is NOT covered failures resulting from or caused by: under this warranty beyond the terms (Continued on next page)
2018 NEW ELECTRIC VEHICLE LIMITED WARRANTY 11 DAMAGE, FAILURES OR CORROSION (See following pages for separate DUE TO LACK OF OR IMPROPER warranties which may apply to your Nissan, MAINTENANCE such as those covering vehicle seat belts This warranty does not cover damage, and tires.) failures or corrosion resulting from or caused by: Lack of performance of proper maintenance services as outlined in your NISSAN LEAF SERVICE & MAINTENANCE GUIDE. Use of improper or dirty fluids or lubricants. Use of parts not equivalent in quality or design to parts supplied by Nissan. Failure of not having the EV Battery Usage Report required services performed. MAINTENANCE SERVICE EXPENSE This warranty does not cover normal maintenance services as specified in your NISSAN LEAF SERVICE & MAINTENANCE GUIDE such as cleaning and polishing, wheel alignment, headlight aiming, replacement of filters, replacement of windshield wiper inserts, lubricants, coolant, worn brake pads, drums and rotors. SEAT BELTS AND TIRES Seat belts and tires are not covered by this warranty, but are covered by separate warranties.
12 SEAT BELT LIMITED WARRANTY WHO IS THE WARRANTOR LIMITATION OF WARRANTIES AND Nissan1 warrants all parts of your 2018 OTHER WARRANTY TERMS AND Nissan vehicle seat belt system supplied by STATE LAW RIGHTS Nissan. EXTRA EXPENSES - LIMITATIONS OF WHAT IS COVERED AND FOR HOW DAMAGES LONG This warranty does not cover incidental This warranty covers any Nissan supplied or consequential damages such as loss seat belt or related component, that fails of the use of the vehicle, inconvenience to function properly during normal use or commercial loss. within ten (10) years of the date the vehicle is delivered to the first retail buyer or put ANY IMPLIED WARRANTY OF into service, whichever is earlier. Warranty MERCHANTABILITY AND FITNESS FOR A repairs are free of charge for parts and PARTICULAR PURPOSE SHALL BE LIMITED labor. TO THE DURATION OF THIS WRITTEN WARRANTY. OBTAINING WARRANTY SERVICE You must take the vehicle to an authorized Some states do not allow the LEAF dealer in the United States or Canada exclusion or limitation of incidental or during regular business hours at your consequential damages or limitations on expense in order to obtain warranty how long an implied warranty lasts, so service. the above limitations or exclusions may not apply to you. This warranty gives you WHAT IS NOT COVERED specific legal rights, and you may also Damage or failure due to misuse, have other rights which vary from state alteration, accident or collision damage. to state. (Proper use is outlined in your OWNER’S Nissan1 does not authorize any person MANUAL). to create for it any other warranty, Color fading, spotting or other cosmetic obligation or liability in connection with items when the belt is otherwise this vehicle. functioning properly. Air bags and related electronic control systems which are covered by the Powertrain warranty. 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 13 ORIGINAL EQUIPMENT WHAT THE WARRANTY DOES NOT E. Improper repair. Improper repair PASSENGER AND LIGHT TRUCK COVER voids this Limited Warranty. TIRES INCLUDING RFT TIRES This Limited Warranty does not cover the F. For RFT tires only, improper run- WITH RUN-FLAT TECHNOLOGY following: flat or low tire pressure operation, ELIGIBILITY 1. Tire damage or irregular wear due to: including, without limitation: Exceeding speed, distance, or other This Limited Warranty covers BRIDGESTONE A. Road hazards, including, without run-flat/low pressure operation and FIRESTONE brand passenger and light limitation: Puncture, cut, impact limitations. truck tires, including RFT and temporary break, stone drill, bruise, bulge, snag, 2. Rapid tread wear or wear-out. Original spare tires, originally installed by the vehicle etc. equipment tires have no mileage manufacturer on a new vehicle. You are B. Improper use or operation, including, warranty. covered under the terms of this Limited without limitation: Improper Warranty if the tire was produced after July 3. Weather/ozone cracking after 4 years inflation pressure, overloading, tire/ from date of tire manufacture. 4, 2004 (DOT serial 2704 or later) and has wheel spinning, use of an improper been used only on the vehicle on which it 4. Ride disturbance or vibration after 1/32 wheel, tire chain damage, misuse, inch (0.8 mm) of tread wear use. was originally installed in noncommercial misapplication, negligence, tire service. alteration, or for racing or competition 5. Tires with sealant, balance, or other filler material that was not originally applied WHAT IS WARRANTED AND FOR purposes. or inserted by the tire manufacturer. HOW LONG C. Insufficient or improper 6. Tires used in commercial service. Before wearing down to 2/32 inch (1.6 mm) maintenance, including, without limitation: Failure to rotate tires as 7. Tires purchased and normally used remaining original tread depth (i.e. worn outside the United States and Canada. down to the top of the built-in indicators in recommended in this manual, wheel misalignment, worn suspension 8. The cost of applicable federal, state, and the tread grooves) and within 6 years from components, improper tire mounting local taxes. the date of purchase (proof of purchase date required; without proof of purchase or demounting, tire/wheel assembly 9. Failure to follow any of the safety and date, then within 6 years from the date of imbalance, or other vehicle conditions, maintenance recommendations or tire manufacture), for any reason other defects, or characteristics. warnings contained in this manual. than those excluded in the section entitled D. Contamination or degradation This Limited Warranty is in addition to and/ “What This Limited Warranty Does Not by petroleum products or other or may be limited by any other applicable Cover,” any eligible tire that becomes chemicals, fire or other externally written warranty you may have received unusable for any reason within the generated heat, or water or other concerning special tires or situations. manufacturer’s control will be replaced material trapped inside the tire during with an equivalent new tire on the basis set mounting or inflation. forth in this Limited Warranty. (Continued on next page)
14 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY REPLACEMENT PRICE Consult a phone directory (often listed in In accordance with Federal Law, this Radial passenger and light truck tires the Yellow Pages under “Tire Dealers” or the Limited Warranty has been designated adjusted under this Limited Warranty will internet at www.bridgestonetire.com for as a “Limited Warranty.” Nothing in this be replaced free of charge during the first the location nearest you. Limited Warranty is intended to be a 25% of tread wear or within 12 months from representation that tire failures cannot CONSUMER RIGHTS the date of purchase (proof of purchase occur. This Limited Warranty is given in the This Limited Warranty gives you specific United States by Bridgestone Firestone date required; without proof of purchase legal rights, and you may also have other date, then within 12 months from the date North American Tire, LLC, 535 Marriott rights which vary from state to state or in Dr., Nashville, TN 37214 and in Canada by of tire manufacture), whichever occurs Canada from province to province. first. During the free replacement period, Bridgestone Firestone Canada Inc., 5770 mounting and balancing are included free CONDITIONS AND EXCLUSIONS Hurontario St., Suite 400, Mississauga, of charge. To the extent permitted by law, Ontario, Canada L5R 3G5. To determine the replacement price after Bridgestone Firestone North American OWNER’S OBLIGATIONS the free tire replacement period, the Tire, LLC disclaims all other warranties, In order to keep this Limited Warranty percent of used tread wear is multiplied including but not limited to the implied valid, we require you to have your tires by the current selling price for the warranties of merchantability and fitness regularly inspected and rotated per the replacement tire(s). The appropriate taxes, for a particular purpose and any liability for vehicle OWNER’S MANUAL and to furnish mounting, balancing, disposal fee, and inconvenience, incidental, or consequential proof of same in order to receive an other service charges may be added to the damages, loss of time, loss of vehicle adjustment. Such proof should show the adjustment replacement price. use or, inconvenience. Some states do date, mileage, and servicing location. A not allow the exclusion or limitation of sales receipt containing this information In Canada, the tire will be adjusted at incidental or consequential damages, so dealerships (subject to dealer discretion) at will suffice. It is your obligation to maintain the above limitation or exclusion may not proper tire inflation pressures as specified a predetermined “Adjustment Price.” apply to you. by the vehicle manufacturer and to REPLACEMENT WARRANTY This Limited Warranty applies only to operate the vehicle within tire/vehicle If you receive a replacement tire under this consumers actually using the tire in the load capacity and speed limitations. It is Limited Warranty, it will be covered by the United States and Canada. For warranty also your obligation to maintain proper manufacturer’s warranty, if any, given on conditions outside the United States wheel alignment and tire/wheel assembly that tire at that time. and Canada, see your local Bridgestone balance. To request an adjustment, you WHERE TO GO Firestone distributor. must present the tire to an authorized Obligations under this policy may not be Bridgestone Firestone retailer. Complete Tire adjustments under this Limited and sign the customer section of the Warranty will only be made at an enlarged or altered by anyone. Bridgestone Firestone North American Tire, authorized Bridgestone Firestone retailer. (Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 15 LLC Limited Warranty adjustment form and award of the arbitrator(s) may be entered pay appropriate replacement price, taxes, as a judgment in any court of competent SAFETY INFORMATION disposal fee, and service charges, if any. jurisdiction. The arbitrators will have Any tire, no matter how well constructed, ARBITRATION no authority to award punitive or other may fail in use as a result of punctures, damages not measured by the prevailing impact damage, improper inflation, You and Bridgestone Firestone North party’s actual damages, except as may be overloading, or other conditions resulting American Tire, LLC agree that all claims, required by statute. Information may be from use or misuse. Tire failure may disputes, and controversies between obtained and claims may be filed at any create a risk of serious personal injury you and it, including any of its agents, office of the National Arbitration Forum or or property damage. To reduce risk of employees, successors, or assigns, arising at P.O. Box 50191, Minneapolis, MN 55405. tire failure, we strongly recommend you out of or in connection with this Limited read and follow all safety information Warranty, or any other warranties, express THE WARRANTOR contained in the Important Tire Safety or implied, including a failure of warranty The warrantor of Bridgestone and Information section contained in this and the validity of this arbitration clause, Firestone tires is: booklet, the tire placard in the vehicle or but excluding claims for personal injury Bridgestone Firestone North American Tire the OWNER’S MANUAL. or property damage, shall be resolved by LLC binding arbitration between you and it, 535 Marriott Dr. according to the formal dispute resolution Nashville, TN 37214 procedures of the National Arbitration Please contact Bridgestone Firestone for a Forum, under the Code of Procedure then copy of their “Tire Maintenance, Safety and in effect. This arbitration will be conducted Warranty Manual” as a document hearing. If you request any procedures beyond a document hearing, For Customer Assistance: you will be responsible for all fees, including 1-800-847-3272 filing and administrative fees, above and beyond the fees required for document hearings. The arbitration between you and Bridgestone Firestone North American Tire, LLC shall not include any other customers, be combined or consolidated in any fashion with arbitrations involving other customers, or proceed in any form of class action in which the claims of numerous customers are considered together. Any
16 MICHELIN TIRE LIMITED WARRANTY ABOUT THIS WARRANTY low tire pressure warning system, you are device, and wheel. In the event of a loss covered by this warranty. Please pay close of tire air pressure, with this system you As the original purchaser of a MICHELIN® attention to the Owner’s Manual part of can still carefully maneuver the vehicle passenger or light truck tire, you this booklet since it provides specific safety at speeds up to 55 miles per hour, for a are covered by all the benefits and and maintenance information for your ZP distance of up to 125 miles, even though a conditions (subject to the maintenance tires. tire has lost all air! That means time to get recommendations and safety warnings) MICHELIN® Self-Supporting Zero Pressure off the highway and get to a place where contained in this booklet. To ensure your (ZP) tires are part of a very sophisticated the tire can be inspected, replaced, or understanding of and compliance with system which is designed to provide a very possibly repaired and returned to service. the terms and conditions of this warranty, simple benefit: Peace of Mind. With these That’s peace of mind! please read it carefully. It is essential that you also read and understand the safety tires, you can maneuver the vehicle up to WHAT IS COVERED AND FOR HOW and maintenance recommendations for 50 miles (80 kilometers) at 55 mph (90 kph), LONG tires contained in this booklet. unless otherwise specified in your vehicle owner’s manual, even though the tire has Passenger and Light Truck Tires Limited Mileage Warranty: MICHELIN® Passenger and Light Truck lost all air! That means time to exit from MICHELIN passenger and light truck tires the highway and get to a place where the tires, used in normal service on the vehicle – replacement and original equipment – tire can be inspected, replaced, or possibly on which they were originally fitted and are covered by a limited mileage warranty returned to service. The distance that can in accordance with the maintenance (hereafter referred to as limited warranty safely be traveled following an air loss recommendations and safety warnings for treadwear). For the mileage warranty incident will depend upon the conditions contained in the attached owner’s manual, associated with each tire line, please see under which the vehicle is operating, are covered by this warranty against your Michelin tire retailer – or visit us at the degree of air loss, the extent of the defects in workmanship and materials for www.michelinman.com/promise. damage causing the air loss, the ambient the life of the original usable tread, or 6 Certain conditions and limitations apply. temperature,the load, and the operating years from the date of purchase, whichever Mileage warranties vary by tire line and speed of the vehicle. The fewer miles occurs first. At that time, all warranties, certain exclusions may apply. you travel after an air loss incident, the express or implied, expire. The usable tread greater the likelihood that the tire can be is the original tread down to the level of SELF-SUPPORTING TIRES the tread wear indicators - 2/32nds of an re-inflated (or, if punctured, repaired) and Zero Pressure (ZP) returned to service. inch (1.6 mm) of tread remaining. Date of As the purchaser of a MICHELIN® Self- Pax System purchase is documented by new vehicle Supporting Zero Pressure (ZP) passenger registration or tire sales invoice. If no proof The MICHELIN® PAX® System is a very of purchase is available, coverage will be tire, mounted on a vehicle approved for ZP sophisticated system that includes the based on the date of manufacture. tires, equipped with a properly operating tire, support ring and gel, pressure sensing (Continued on next page)
MICHELIN TIRE LIMITED WARRANTY 17 Replacement will be made in accordance promise. Some vehicles come from the the terms and conditions of the warranty, with the terms and conditions described vehicle manufacturer with “split fitments” Michelin will replace the tires as described under “How Replacement Charges are – meaning different size tires on the under “How Replacement Charges are Calculated”. front and rear axles. Because these tires calculated”. Note: your vehicle manufacturer may cannot be rotated as recommended by Temporary Spares provide additional tire warranty coverage Michelin, the mileage warranty on each rear tire will cover half the number of MICHELIN® temporary spare tires are over and above what is provided by covered by this warranty for 6 years from Michelin. Consult your vehicle owner’s miles as the standard mileage warranty for that particular tire design. Michelin the date of purchase or until the first manual for further information. 2/32nds of an inch (1.6 mm) of the original Self-Supporting Zero Pressure (ZP) tires NOTE: Some MICHELIN® Self-Supporting have the same mileage warranty as the tread is worn off. Date of purchase is Zero Pressure (ZP) tires can only be standard tire line of which they are a part, documented by new vehicle registration or mounted on special SH-M (Symmetric up to but not exceeding 30,000 miles. DOT- tire sales invoice. If no proof of purchase is Hump - Modified) wheels. These tires approved competition tires (e.g., MICHELIN® available, coverage will be based on date of bear the special SH-M designation, Pilot® Sport Cup tires) are excluded from manufacture. At that time, all warranties, molded into the sidewall of the tire, next any mileage warranty. MICHELIN® Winter express or implied, expire. to the ZP designation. DO NOT MOUNT A TIRE WITH THE SH-M DESIGNATION tires must be used during winter months WHAT IS NOT COVERED only, defined as a period beginning on ON THE SIDEWALL ON A STANDARD Tires which become unserviceable due to: or after September 1st of a given year WHEEL. DOING SO VOIDS THIS LIMITED and ending no later than April 30th of Road hazard injury (e.g., a cut, snag, WARRANTY AND COULD CAUSE THE TIRE the following year. MICHELIN winter tires bruise, impact damage, or puncture); TO BECOME UNSERVICEABLE AT LOW OR require documentation of the timing of the Incorrect mounting of the tire, tire/wheel ZERO PRESSURE, RESULTING IN SERIOUS installation and removal of the tires each imbalance, or improper repair; PERSONAL INJURY OR DEATH. winter to maintain coverage under the Misapplication, improper maintenance, Treadwear – Mileage Warranty Coverage limited warranty for treadwear. racing, underinflation, overinflation or for MICHELIN® Passenger and Light Truck An important reminder: other abuse; Tires No tire manufacturer can guarantee you a Uneven or rapid wear which is caused MICHELIN® passenger and light truck tires certain number of miles from a given tire. by mechanical irregularity in the vehicle are covered by a manufacturer’s limited Driving habits, driving conditions, road such as wheel misalignment (a measured warranty for treadwear. For the mileage conditions, and vehicle maintenance all tread difference of 2/32nds of an inch warranty associated with a specific tire play a part in the tread life of a tire. If a tire (1.6 mm) or more across the tread on the line, please see your Michelin tire retailer does not reach the warranted mileage, and same tire); or visit us at www.michelinman.com/ the owner of the tires has complied with (Continued on next page)
18 MICHELIN TIRE LIMITED WARRANTY Accident, fire, chemical corrosion, tire When more than 2/32nds of an inch (1.6 adjustment location or the price of the alteration, or vandalism; mm) of original tread has been worn tire in the current Michelin Base Price List, Use in commercial applications for (or more than 25%, whichever is more whichever is lower. This list is based on treadwear; by this warranty for 6 years; beneficial to the user) or after 12 months a predetermined price intended to fairly from the date of purchase, you must pay represent the actual selling price of the tire. Flat spotting caused by improper the cost of a comparable new MICHELIN® You pay the cost of mounting, balancing storage or brake-lock; passenger or light truck replacement and any other dealer services and The addition of liquid, solid or gaseous tire on a pro rata basis. The retailer will applicable taxes. materials other than air, nitrogen, or determine the charge by multiplying Tires which wear out evenly before carbon dioxide (e.g. waterbase sealers or the percentage of the original usable delivering the warranted mileage will be balancing substances). tread worn, by the current selling price replaced on a pro rata basis only if: Cosmetic ozone or weather cracking; at the adjustment location or the price in the current MICHELIN® Base Price List, 1 You are the original purchaser of the Use of MICHELIN Self-Supporting Zero whichever is lower. This list is based on tires, you own the vehicle on which they Pressure (AP) tires without a properly a predetermined price intended to fairly were originally installed, and the tires operating low air pressure warning represent the actual selling price of the tire. have been used only on that vehicle; system. 2 The tires have been rotated and You pay the cost of mounting, balancing HOW REPLACEMENT CHARGES and any other service charges and inspected by a participating MICHELIN® ARE CALCULATED applicable taxes. tire retailer every 7,500 miles, and the attached Mounting and Rotation Service Passenger and Light Truck Tires Treadwear Record has been fully completed and A tire which becomes unserviceable due to A tire meeting the conditions for pro signed; a condition covered by this workmanship rata replacement, which wears evenly 3 The completed Service Record form, and materials limited warranty will across the tread, down to the tread Original Owner/Tire Installation be replaced with a comparable new wear indicators (2/32nds of an inch Information form, and the Original MICHELIN® tire, free of charge, when tread remaining) within 6 years of the Invoice are presented to a participating 2/32nds of an inch (1.6 mm) or less of date of purchase, and before delivering Michelin tire retailer at the time of the original tread is worn, (or 25% or the warranted miles of service, will adjustment claim; and less, whichever is more beneficial to the be replaced with a comparable new user) and within 12 months of the date of MICHELIN® tire based on mileage received. 4 The tires have not become unserviceable purchase. Mounting and balancing of the The participating MICHELIN® tire retailer due to a condition listed under “WHAT IS tire is included. will determine the charge by multiplying NOT COVERED”. You pay the cost of any other service the percent of mileage received by charges and applicable taxes. the current actual selling price at the (Continued on next page)
MICHELIN TIRE LIMITED WARRANTY 19 WHAT YOU MUST DO WHEN No Michelin representative, employee or WARNING MAKING A CLAIM retailer has the authority to make or imply any representation, promise or agreement, When making a claim under the terms of which in any way varies from the terms of SAFETY WARNING this limited warranty, you must present your tire(s) to a participating Michelin this warranty. DISREGARDING ANY OF THE SAFETY retailer. The vehicle on which the tires were This warranty applies only in the United PRECAUTIONS AND INSTRUCTIONS used must be available for inspection. States and Canada. CONTAINED IN THIS MANUAL Michelin tire retailers are listed in the yellow SAFETY MAINTENANCE MAY RESULT IN TIRE FAILURE OR pages under “Tire Dealers-Retail”. Personal INFORMATION EXPLOSION CAUSING SERIOUS identification (i.e. Driver’s License, Credit Read your Tire Owner’s Manual, the PERSONAL INJURY OR DEATH. Card, etc.) and vehicle registration may be information on the sidewall of your tires, required. your vehicle owner’s manual and vehicle You pay service charges for normal tire information placard for essential safety vehicle and tire maintenance. and maintenance information. CONDITIONS AND EXCLUSIONS When service is required: This limited warranty does not provide 1. Contact a participating Michelin tire compensation for loss of time, loss of use retailer listed in your local yellow pages. of vehicle, inconvenience or incidental or 2. If additional assistance in locating a consequential damages. participating Michelin tire retailer is Tires presented for claim remain the required, please call the phone number property of the consumer and Michelin listed for your area on page 21. accepts no responsibility for loss or damage to tires which are in the custody or control of a Michelin tire retailer for the purpose of inspection for warranty adjustment. In the event of a disputed claim, the consumer must make the tire available for further inspection. Tires accepted for claim become the property of Michelin North America, Inc. (Continued on next page)
20 MICHELIN TIRE LIMITED WARRANTY ARBITRATION CLAUSE limited to claims for consumer fraud or to judicial review. All arbitrations will be brought under any consumer protection conducted as document hearings. Each RESOLUTION OF DISPUTES statute, but excluding claims for personal party shall bear its own costs arising from ALL CLAIMS ARISING FROM THIS LIMITED injury or property damage, shall be finally and associated with the document hearing WARRANTY OR THE MARKETING, SALE resolved solely by arbitration, upon with the exception of the arbitrator’s OR PERFORMANCE OF THE PURCHASED election by either party, according to the fee which will be borne by all parties in PRODUCT AGAINST MICHELIN NORTH formal dispute resolution procedures then equal shares. If either party requests any AMERICA, INC. AND ITS AGENTS, in effect of the National Arbitration Forum, procedures beyond a document hearing, EMPLOYEES, DEALERS, AFFILIATES, PARENT or if the National Arbitration Forum is no the requesting party will be responsible for OR SISTER CORPORATIONS, RELATED longer conducting such arbitrations, a all fees, including filing and administrative CORPORATE ENTITIES, PREDECESSORS, successor organization thereto or such fees, above and beyond the fees required SUCCESSORS OR ASSIGNS (HEREINAFTER other private arbitration service as you for document hearings. Any award of the COLLECTIVELY “MICHELIN”) SHALL BE and Michelin North America, Inc. shall arbitrator(s) may be entered as a judgment SUBJECT TO BINDING ARBITRATION. mutually agree (the actual authority and shall be enforceable in any court of You and Michelin acknowledge your involved, the “Arbitral Body”). The Arbitral competent jurisdiction. The arbitrators and its right to litigate claims, disputes Body shall decide the issues submitted will have no authority to award punitive and controversies arising out of or in in accordance herewith, provided that or other damages not measured by the connection with this limited warranty or all substantive questions of law will be prevailing party’s actual damages, except the marketing, sale or performance of the determined under the laws of the State as may be required by statute. Information purchased product in court, but prefer in which you purchased the product at about arbitration may be obtained and to resolve any such claims, disputes and issue. You agree that no claim subject to claims may be filed at any office of the controversies through arbitration and arbitration shall be arbitrated as a class National Arbitration Forum or at P.O. Box hereby waive the right to litigate such action, or on a classwide or representative 50191, Minneapolis, MN 55405. claims, disputes and controversies in court basis, or on behalf of the general public, REMEMBER... TO AVOID DAMAGE TO YOUR upon election of arbitration by either or on behalf of other persons that may TIRES AND POSSIBLE ACCIDENT: party. Therefore, you and Michelin agree be similarly situated. You agree that you that all claims, disputes, and controversies do not have the right to act as a private CHECK TIRE PRESSURE AT LEAST ONCE between you and Michelin arising out of or attorney general, a class representative, EACH MONTH WHEN TIRES ARE COLD in connection with this limited warranty, or or to participate as a member of a class AND BEFORE LONG TRIPS. any other warranties, express or implied, of claimants with any claim subject to DO NOT UNDERINFLATE/OVERINFLATE. including a failure of warranty, or any arbitration. You further agree that no claim DO NOT OVERLOAD. claims arising out of or in connection with subject to arbitration shall be heard by a the marketing, sale or performance of jury and that any judgment or award of the DRIVE AT MODERATE SPEEDS, OBSERVE the purchased product, including but not Arbitral Body will be final and not subject LEGAL LIMITS. (Continued on next page)
MICHELIN TIRE LIMITED WARRANTY 21 AVOID DRIVING OVER POTHOLES, or visit: OBSTACLES, CURBS OR EDGES OF www.michelinman.com PAVEMENT. IN CANADA AVOID EXCESSIVE WHEEL SPINNING. 1-888-871-4444 IF YOU SEE ANY DAMAGE TO A TIRE, REPLACE WITH THE SPARE AND VISIT ANY or write: MICHELIN® TIRE RETAILER AT ONCE. Michelin North America (Canada) Inc. IF YOU HAVE ANY QUESTIONS. CONTACT 3020 Jacques-Bureau Avenue YOUR MICHELIN TIRE RETAILER. Laval, Quebec H7P 6G2 FAILURE TO OBSERVE ANY OF THE RECOMMENDED PRECAUTIONS or visit: CONTAINED IN THIS OWNER’S MANUAL www.michelin.ca CAN LEAD TO ERRATIC VEHICLE BEHAVIOR AND/OR TIRE DAMAGE, POSSIBLY RESULTING IN AN ACCIDENT. If you see any damage to your tires or wheels, contact your local participating Michelin® tire retailer listed in the Yellow Pages, or visit our web site listed below for dealer locations. If further assistance is required, contact: IN USA 1-800-847-3435 or write: Michelin North America, Inc. Attention: Consumer Care Department Post Office Box 19001 Greenville, SC 29602-9001
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