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Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire Fostering North Yorkshire - 2018-2021 Strategy Construction Contents Promoting the growth and development of children/young people living in care: National and local context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Maintaining stable placements for children/young people . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 = Stability Choice of placements + Robust carers (best outcomes) Supporting robust foster carers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Facilitating maximum placement choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Organisational structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Performance management and quality assurance arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 + Training, supervision Recruitment = ‘Agents of change’ and support (retention) ‘Delta Six’ Core Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Communication Workforce - Meaningful narrative And marketing Development - Health passport & PEP Service delivery Marketing and Fostering framework framework and workforce recruitment strategy (including payments) development strategy Teams Organisation Foster carers (RAS and 2 x S&S) (CYPS) (FCAs and CFCG) Performance management and quality assurance PEP = Personal Education Plan S&S = Supervision & Support FCAs = Foster Carer Associations RAS = Recruitment Assessment & Support CYPS = Children & Young Peoples’ Service CFCG = County Foster Carer Group 2 3
Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire The 2020 strategic vision for More specifically, to provide care that facilitates Evolving organisational culture the other end of the age range, recent good Fostering North Yorkshire excellent outcomes for Looked After Children the of Fostering North Yorkshire practices in extending ‘Staying Put’ until the objectives of Fostering North Yorkshire are to: age of 21 have meant that some experienced Overall, Fostering North Yorkshire’s aspiration is A 21st Century Fostering Service that is one of the Foster Carers are not becoming available for new to develop a 21st Century Fostering Service that • Maintain a high public profile such that the best fostering providers in the country requires: a placements for some considerable time (if at all). achieves excellent outcomes for children and young local population are aware that Fostering dynamic and solutions focused working culture; people; is the preference for new Foster Carer North Yorkshire is their local Fostering an innovative style and approach that embraces North Yorkshire is not immune to all of the above applicants living in North Yorkshire and is one of provider to assist in the recruitment of change and is flexible, adaptable, nimble and national contextual dynamics and thus faces the best fostering providers in the country. This new and experienced Foster Carers agile in a rapidly changing environment and similar challenges. However, North Yorkshire is aspiration is to be achieved by building upon the • Specifically target the recruitment of always maintains a child centred focus that is particularly well placed to be able to recruit new already good service performance through further Advanced, Specialist, Short Break and regularly reflected upon by asking the question: Foster Carers for all the children in North Yorkshire innovation, radical rethinking and regular review. Specialist Short Break Foster Carers and ‘Would this be good enough for my child?’ who need the support of the care system – by No Wrong Door Hub Community Families virtue of a relatively low rate of children in care Fostering North Yorkshire Thus, all Fostering North Yorkshire against a reasonably affluent population. mission statement • Recognise the necessity of recruiting Foster Foster Carers and staff need to be: Carers from a variety of backgrounds, As North Yorkshire County Council’s fostering Chid focused/centred Furthermore, historically Fostering North Yorkshire recognising that Looked After Children provider of choice, to identify safe, caring and has had a strong cohort of Foster Carers who have a wide spectrum of need Innovative stable family homes in which children and young have been carers for many years, some for as people Looked After by North Yorkshire County • Maintain a ‘single point of oversight’ that Aspirational for children/young people long as 35 years. This includes a long standing Council, and disabled children living in North co-ordinates recruitment and assessment Relentless in the quest to meet need cohort of Specialist Foster Carers that were further Yorkshire receiving family based Short Breaks, can processes and also quickly finds matches for developed by North Yorkshire’s participation in the thrive. These homes to be available for as long children who are waiting for a placement government pathfinder for Treatment Fostering in the late 2000s. Additionally, the evolution of the IFAs as is required and in close proximity to family and peer networks (including school) or in locations • Complete high quality Foster Carer assessments (in a timely manner) National and local context (Independent Fostering Agencies) has generated a appropriate to the child’s/young person’s Care Plan. competitive environment that has raised standards. • Offer good (timely and effective) support to Overview The aim and objectives of Foster Carers in a manner that fully recognises Nationally there is a debate about the required In recent years there has been a lot of political the challenges they face and strives to number of Foster Carers and a trend of more attention given to Adoption and Residential Care. Fostering North Yorkshire meet their needs in a way that sustains challenging children/young people coming into At the time of writing the government are now taking The aim of Fostering North Yorkshire is to achieve placements through difficult periods the care system. There are certainly occasions a ‘National Fostering Stocktake’ that is reviewing best outcomes (growth and development), choice when demand outstrips supply. In the Fostering how well fostering provides for children/young • Co-ordinate and provide intensive packages and stability for children/young people living in Network’s ‘State of the Nation’s Foster Care 2016’ people and supports Foster Carers. Fostering North of support to sustain placements for children care through high quality fostering that will: survey they found that only 55% of Foster Carers Yorkshire is committed to influencing the Stocktake and young people in their current placement Provide a range of family placements would definitely recommend fostering to others – and working with the resulting recommendations. • Offer comprehensive out of hours support that, some 10% lower than previously reported. This North Yorkshire Children and Young People’s from Short Breaks to permanence in when necessary, joins up with the No Wrong may be a reflection of continually asking more of Service has a high and respected profile with the which children can fulfil their potential Door Hubs to ensure 24/7 cover arrangements Foster Carers against the backdrop of the current DfE (Department for Education) and is thus well Deliver a consistent ‘team around the placed to be able to influence national thinking. • In general raise the standards of Foster Care, national and local financial austerity. It is vital that child’ approach using solution-focused and particularly focusing on maintaining care above Fostering North Yorkshire strives to understand evidence based practice that is informed It is reassuring that fostering is being taken minimum standards and equipping carers to be any similar local dynamics and buck this trend. by feedback from children, families, seriously by government but not yet clear what able to better manage challenging behaviour Foster Carers and other professionals The recent good child care initiatives in Adoption benefit will come from the Review, particularly • Ensure effective management oversight and – such as EPP (Early Permanence Planning) – against the current backdrop of austerity. Recruit motivated and skilled Foster Carers quality assurance processes are in place mean that there has been a sharp drop in demand One recent development is that TACT (The who have a range of life experiences and will be retained by: good quality training: to place babies in Foster Care. The result is a Adolescent and Children’s Trust) have been effective support from the Fostering Service; significant change in the required vacancies commissioned by Peterborough City Council being highly valued by all professionals and to meet need; most new placements requests to run the entirety of their Fostering Service. receiving appropriate financial remuneration are now for children over ten years of age. At 4 5
Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire Overall, to maintain credibility, it is vital that Fostering a. 30 Short Breaks Foster Carer Households service development a total of approximately person came into the care of the local authority. North Yorkshire further develops the means to 30-40 new Fostering Households need to This is important for two main reasons: b. 60 Family and Friends Foster Carer Households be agile and to manage (and not avoid) risk. be recruited every year. Placement shortfalls (also classified as Pre Accredited Foster Carers • It will allow the Foster Carer/s to give the best, (ie. where Fostering North Yorkshire is unable – unless additional training is completed and sensitive and empathetic care possible Local Need to provide the best placement in the correct then classified as Accredited Foster Carers) location) also need to be carefully monitored to • Foster Carers will be able to answer In most other local authorities, the number of Looked c. 30 new (annually) Pre Accredited ‘unrelated/ identify any changing pattern in this demand. questions honestly and quickly After Children is rising. For the last two years, with a stranger’ Foster Carer Households specific investment in prevention, the Looked After All of this required information needs to be Children numbers in North Yorkshire have been d. 190 Accredited Foster Carer Households supplied by the child’s Social Worker and initially gradually falling. Due to starting to accommodate e. 16 Advanced Foster Carer Households Maintaining stable shared via the Placement Request Form and a number of UASC (Unaccompanied Asylum Seeking Children), a significantly different cohort of f. 22-27 Specialist Foster Carer Households placements for children/ further in the Pre Placement Planning meeting. If a permanent placement is being arranged then (with approximately 4-9 Specialist children/young people, in late 2016 the number of Looked After Children began to increase again. Respite Foster Carer Households) young people a Permanency Plan is also required. It is good practice to create a close working relationship with g. 4-6 No Wrong Door Hub Community Families Agents of change the child’s Social Worker and sometimes make At any given time, at Fostering North h. 3 Specialist Short Break Foster joint visits. Updates are then also required, either Yorkshire there are approximately: When a child/young person is able to begin to feel Carer Households directly or via forums such as ‘Team Parenting’ safe and secure living in a Foster Carer’s home and meetings and/or Looked After Children Reviews. generally settle in very well, then the opportunity The different cohorts can be represented diagrammatically as below: for a stable placement is maximised. As this stable For disabled children/young people in receipt a b c d e f and g h placement progresses and good relationships are of Short Breaks, the source of much of this Accredited* formed with the Foster Carer, there is potential for information will come direct from the child’s/ Family and New Pre the carer to act as an ‘agent of change’ for the young person’s parents or usual carers. Friends Accredited Some Accredited Specialist child/young person. It is not that the Foster Carer Short Breaks (also usually ‘unrelated / Foster Carers have Advanced Specialist /NWD Short Break is a therapist but that the placement is offering an classified as stranger’ become carers to Health passport, SDQs (strengths Pre Accredited) Foster Carers accommodate UASC effectively therapeutic environment and experience. and difficulties questionnaires) and Children Children 10+ 10+ There are very many dependencies to creating PEPs (personal education plans) under 10 over 10 the required overall holistic care of children/young In addition to having a meaningful narrative, the ‘Voluntary carers paid expenses’ ‘Full time home carers’ people and all of the work described in the next Health and Education needs of the child/young Section re ‘Supporting Robust Foster Carers’ will person also need to be well managed. All Health *Some ‘Accredited’ foster carers care for multiple children and thus also become ‘full time home carers’ by virtue of being in receipt of multiple Premium payments. contribute to creating the potential for a Foster Carer needs (including dental and eye care) and current to become an agent of change. For children/young immunisation status need to be clear, possibly Added into the diagram are rows reflecting Carers and offset carers retiring, offering ‘Staying people with more complex needs it is likely that a including access to CAMHS services when the usual age range of children/young people Put’ or leaving the service due to a change in family ‘Team Parenting’ approach will also be required. appropriate. To assist with recognising possible and the concept of ‘voluntary carers paid circumstances. Furthermore, more children are This is where there are regular meetings between mental health needs then (for children over five expenses’ or ‘full time home carers’. received into care in the East of the county and all key people involved in the child’s/young person’s years of age) an annual SDQ should be completed. thus recruitment must be vigilant to this need. life to organise and co-ordinate consistency of With North Yorkshire’s relatively stable Looked approach to back up the Foster Carer. It is likely Up to date PEPs are a further requirement to After Children population, it is not envisaged that There may also be the need to develop new that safe touch and maintaining and building assist a fostering placement to run smoothly and the numbers and relative proportions of different types of Foster Carer. For example, ‘Support friendships will be important factors to consider. also need to be overseen by the child’s Social types of Foster Carer Households will need to Foster Carers’ who could offer Children in Need Worker. If a child/young person is not attending change very much over the next three years. weekend breaks from living with the birth family, Meaningful narrative school then they are entitled to 25 hours alternative However, active recruitment is essential to increase as a means to prevent the need to become education provision. Some placements are An essential requirement to allow a Foster placement choice for children/young people, allow a Looked After Child in an emergency. put under tremendous pressure when a young Carer to care well for a child/young person is for Accredited Foster Carers to gain experience person is not attending school and better support To meet all of the demand described in the knowing important background information and and become new Advanced and Specialist Foster is often required in these circumstances above paragraph and gain capacity for potential the historical context of why the child/young 6 7
Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire Service delivery framework relationships through completing joint activities with the child/young person they are caring for. Supporting robust per year and some or all of these should be additional training courses (eg. Understanding Several practice models are utilised by Fostering North Yorkshire to theoretically underpin the Performance management of foster carers FAS (Foetal Alcohol Syndrome)). For some Foster Carers a creative interpretation to flexibly work to support Foster Carers to create the maintaining stable placements Defining robust foster carers interpret what constitutes a ‘learning event’ potential to become agents of change. At the time of writing there are two overarching will need to be appropriately developed Robust Foster Carers are committed North Yorkshire Children and Families Service indicators with respect to placement stability: and are able to be: • Advanced and Specialist Foster Carers has adopted the Signs of Safety solution-focused who are very experienced require • The percentage of children who have had three • Self-aware approach to work in assessments, analysis investment in ‘advanced’ courses beyond or more placements in a year (where a low and multi-agency meetings (often involving • Open communicators (able to contribute the basic training as outlined above percentage represents good performance) the family). Fostering North Yorkshire has also to and challenge decision-making) • The percentage of children who have been • Short Break and Specialist Short Break adopted SofS methodology regularly adopting looked after for over two and a half years • Flexible (able to accept and abide Foster Carers require tailored training to meet the fundamental SofS approach/framework: and who have had the same placement by a decision once made) the needs of the children they care for - What is working well? for two years (where a high percentage • Reflective (able to identify when Additionally, training is equally vital for the Fostering - What are the complicating factors? represents good performance) support is necessary) North Yorkshire staff, particularly Fostering Social - What are the worries/challenges? • Open to accepting support Workers and Support Workers (eg. Theraplay). Also, Both are closely monitored quarterly and - What needs to change? supplemented by commendations of specific • In tune to flag any concerns early twice a year the full service comes together for Full good work of Foster Carers from IROs and Service Development Days to update everybody Linked to solution-focused work, thinking is evolving • Resilient, particularly with respect to on relevant topics (eg. Managing Allegations). Social Workers. The number of unplanned that will give a greater emphasis to restorative managing challenging behaviour endings is also monitored quarterly and is a practice within Fostering North Yorkshire, particularly • Representative of the needs and desires Workforce development strategy further indicator of placement stability. when managing placements under pressure and of the child/young person in their care To give the required focus and attention to all of the continuing relationships after unplanned endings. A new more sophisticated measure of stability, above and clarity for the County Council Workforce that includes changes of school and/or Social Training Development Team, a ‘Workforce Development Fostering North Yorkshire has also adopted the Worker, is being introduced by government and Strategy’ will be maintained and regularly High quality training is essential to equip Secure Base Model that has five domains (the first will be also utilised by Fostering North Yorkshire reviewed. This strategy will also accommodate Foster Carers with the knowledge and four domains are linked to attachment theory): as the data becomes available. Additionally, the delivery and support of the ‘Service Delivery opportunities to develop skills to be successful 1. Availability metrics of outcomes for children/young people carers. This training needs to feature at Framework’ as outlined on pages 5 and 6. are similarly monitored on a quarterly basis. every stage of a Foster Carers career: 2. Sensitivity Supervision of foster carers 3. Acceptance • Recruitment – Skills to Foster Preparation Course Needs to be child centred, timely and proportionate 4. Co-operation • Newly Approved (Pre-Accredited) Foster (whilst also adhering to the Fostering National Carers – completion of seven mandatory Minimum Standards). To safeguard the wellbeing 5. Family Membership training courses (including Safeguarding, of children/young people, it is clearly vital to ensure Managing Allegations/Safer Caring and First that all required standards are maintained (eg. The domains are evidenced as being very Aid) to become Accredited Foster Carers. up to date DBS and Health and Safety checks helpful to assist Foster Carers with reflection and An area for further development of early etc.). Achieving the optimum management of planning in their Supervision and are also easily training is understanding the psychological any allegations made is also very important. compatible with the Signs of Safety approach. needs of children/young people associated Additionally, the Secure Base Model is a very with developing healthy attachments to To care for children/young people well (and to the flexible framework that can accommodate other Foster Carers and constructive responses requirements of the National Minimum Standards), specific approaches, such as the twelve week to challenging behaviour associated with Foster Carers require several key confidential ‘Fostering Changes’ course. Fostering North developing such healthy attachments documents (eg. Care Plan and Placement Plan). A Yorkshire is also implementing Theraplay; where Supervising Fostering Social Workers • Accredited Foster Carers – expectation to means by which to securely store such documents will support Foster Carers with building positive complete at least three ‘learning events’ electronically is urgently required. A Fostering 8 9
Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire North Yorkshire, Foster Carers ‘Portal’ (see page • Quarterly Away Days for Short Break and proportionate and have an independence caring for, their own Remittance advice and things 9) would be the most desirable solution. Specialist Short Break Foster Carers from Fostering North Yorkshire. like local FCA contact details and meetings. • Fostering North Yorkshire Annual Conference Support for foster carers Procedures and guidance The Portal will also link into the Learning Zone for the booking of future training and provide Support can be provided in three main ways; The five FCAs (Foster Carer Associations) around the Are to be maintained, kept up to date and the opportunity for the sharing of literature that individually, peer to peer or in groups. It is very county also play a very important role in supporting remain easily accessible to all Foster Carers. will support personal development. A further important that there is some setting where it is safe Foster Carers. The FCA Chairs receive calls from NYCC Fostering Framework specification of the Portal is to host an App that for Foster Carers to be able to ‘vent’ their emotions; their FCA members and offer valuable support. Every communicates real time availability to assist this has been recognised as a means to assist two months, the Chairs and other FCA members (including payments) with providing unplanned placements in an with reducing the risk of ‘compassion fatigue’. meet with the Managers of Fostering North Yorkshire The NYCC Fostering Framework was introduced emergency. Developing the Portal is a large in the CFCG (County Foster Carers Group) forum. in April 2015 and then updated in April 2016 project and thus functionality will need to be Providing individual support is a crucial function The document that defines the interface between to include Short Breaks for disabled children built and implemented in several phases. of the Supervising Fostering Social Worker and Foster Carers and Social Workers is the Foster Carer and now identifies six Foster Carer types: is vital to sustaining placements, particularly Charter. It is important that the Charter is recognised when they are under pressure. Key to the most - Pre-Accredited Retention of foster carers and understood by Social Workers and managers effective deployment of the finite resource of from all Teams in addition to the Fostering Teams - Accredited Getting all of the above described Supervision the collective capacity of all of the Supervising and by Education and Health professionals. The and Support right will contribute to maximising Fostering Social Workers (SFSWs) is maximising Charter needs to become the touchstone of support - Specialist the retention of Foster Carers. Prompting realistic the service’s ability to target the Foster Carers for all who are regularly involved with the service. - Advanced expectations and in particular, the sensitive most in need of support at any given time. and supportive management of allegations will With the on-going rapid evolution of social media - Short Break Sometimes, the additional resource of support by further assist with retaining Foster Carers. a member of staff from the Relief Pool for a time- it is very important that Foster Carers are provided - Specialist Short Break limited period will be appropriate. Additionally with support in respect of how to manage children’s/ Good retention is very important because it other professionals, such as the child’s Social young people’s internet access. A way needs to The framework facilitates a consistent approach assists with facilitating placement choice with Worker and/or Psychologists, also have a critical be identified for an up to date source of advice to the management of the many variables experienced carers and maximises the use of all support function. At times there can be a tension and guidance to be available to Foster Carers. within the Fostering Service, outlines a pathway the previous investment that has been made in between the supervision and support functions of for progression (should Foster Carers wish to Foster Carers – from the recruitment process, initial the SFSW’s role and it is important that flexibility Finally, periodic recognition of the needs of the do so) and links the payment of Allowances, mandatory training through to induction support is utilised to ensure that a reasonable proportion ‘children who foster’ (Foster Carer’s own birth Premiums and Fees to age or ‘Intensity of Care’ and later training. Fundamentally, Foster Carers of the SFSW’s time is utilised to offer support. children) via group activities is a further form of (for disabled children) and carer type. A clause are a precious and scarce resource that need to support to Foster Carers. The contribution made in the framework makes the commitment for be nurtured, protected and respected as such. Peer-to-peer support is a valuable and potentially by ‘children who foster’ to successful placements it to be reviewed at least every two years. under-used resource that with a small amount of probably needs to be more widely recognised. Performance management of infrastructure could quickly enhance the feeling of Payments are reviewed annually and The Fostering supporting robust foster carers being supported, particularly for newly approved Household membership of the Network’s recommendation to increase payments Compilation of training statistics from the County Foster Carers. There is an ‘out of hours’ benefit to fostering network or Fostertalk by a rate of annual inflation is followed. Council training database, Learning Zone, is peer-to-peer support. Fostering North Yorkshire Fostering North Yorkshire is committed to urgently required to maintain an organisational will also be a Phase II delivery partner for the Developing a Fostering North paying the annual Household membership of oversight of the training completed by all Foster Mockingbird Family Model. Additionally, there Yorkshire foster carer portal either The Fostering Network or FosterTalk Carers. Support Groups and Away Days are needs to be a formal Fostering North Yorkshire (by area, as chosen by the respective FCAs). Work has been initiated with Technology and monitored via the completion of feedback sheets. organisational level form of ‘out of hours’ support. Membership offers various forms of independent Change in North Yorkshire County Council to support, including support with National develop a Foster Carer Portal. The aspiration of Metrics for the key Supervision tasks will be Group support will be maintained via: this project is to facilitate a single point of entry collated and monitored. Metrics for the retention Insurance contributions and Tax returns. • Quarterly Support Group Meetings where Foster Carers can access all information of Foster Carers will need to be developed • Quarterly Away Days for Advanced Annual foster carer review related to their fostering role, eg. key documentation along with outcomes for Foster Carers. about the child/ren/young person/people they are and Specialist Foster Carers Combines both dynamics of Supervision and Support; needs to be concise, timely and 10 11
Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire Facilitating maximum • Assessment - to streamline the current Assessment Form by shortening and giving Additionally, it may be beneficial for some children/young people to form relationships with local homes for local children with local training, support and supervision for Foster Carers. placement choice greater emphasis to factors such as evidence of resilience to care for children/young potential carers pre-Approval and thus facilitate an earlier matching and greater opportunity for Another major theme of marketing Recruitment people with very challenging needs. Focusing the ‘chemistry’ of a relationship to evolve. activity is targeting by geography, particularly on ability to form and maintain carer type and/or community: Maintaining a constant supply of newly approved Communications relationships (maybe in adversity), rather than • Geographically – where there is a locality that Foster Carers is essential to maintaining a full parenting skills (because they can always be The key to successfully receiving enough new has a shortfall in provision against demand cohort of all Foster Carer types. This is key to taught later) or compliance to processes Enquiries each week to constantly recruit new being able to continually offer placement choice • By Foster Carer type – where more specialist and thus maximise the potential to achieve a • Approval - for the Fostering Panels to utilise Foster Carers is maintaining a high public profile Foster Carers with particular skills are required, good match between the needs of the child Signs of Safety methodology to more efficiently through social and local media (including Television eg. Specialist Short Break Foster Carers and the skills of the Foster Carer. Effective and focus upon the questions most relevant to advertising). To this end a continuous flow of (where targeting staff in Special Schools efficient recruitment processes are absolutely each applicant’s assessment (see also ‘Service features, ‘good news’ stories and regular events and hospitals is an effective approach) vital to sustaining a robust fostering service. Delivery Framework’ on pages 5 and 6) is vital to sustain recruitment. Additionally, the Fostering North Yorkshire Website pages need • By community – where certain communities The main stages of the recruitment process are: The grid below begins to outline potential paradigms to be well maintained and kept up to date. may offer a good supply of new Foster Enquiry; Initial Visit; Application; Assessment and of the systemic link between assessing capacity Carers, eg. Farmers, Fire-fighters or possibly Approval (by a Fostering Panel). Traditionally, to build relationships and process compliance: It is established knowledge that peaks in Enquiries a community by geographic location a Skills to Foster Preparation Course is run for are in January (following New Year’s Resolutions) GOOD and September (‘empty nesters’ with young people Marketing and recruitment strategy a cohort of applicants between Initial Visit and a) Good c) Child focused just starting University). Also, in May The Fostering Application. Sometimes applicants (particularly To maintain the required focus and attention to all compliance to and good Network run a national ‘Foster Care Fortnight’ for applicants expressing an interest in caring for of the above ‘Communications’ and ‘Marketing’ the Fostering compliance to campaign. To maintain a position in the ‘market teenagers) are fast tracked to Assessment prior content, a more detailed ‘Marketing and Recruitment Framework with the Fostering Process Compliance to the start of the next Skills to Foster Course. place’ it is vital that Fostering North Yorkshire also Strategy’ will also be maintained and regularly low child focus Framework targets advertising for all of these specific months. reviewed. This is particularly important because With the demand for new carers as outlined Fostering North Yorkshire is dependent upon the on page 4, the question has to be asked: how Marketing Communications Team of the County Council for could more new Foster Carers be recruited more b) Poor compliance d) Child focused The research into how people come forward to delivery of some key elements of this work and effectively? This needs to be asked at every stage: to the Fostering with poor become Foster Carers is clear that the decision thus the clarity of a specific Strategy assists with Framework with compliance to to make an Enquiry has gradually evolved over defining mutual requirements and expectations. • Enquiry - to become more of an engagement low child focus the Fostering time. Many people making an Enquiry confirm rather than a filtering process, to maximise Framework that they have been thinking about being a Performance management of recruitment by working with Enquirers to explore their motivation and interest POOR Foster Carer for a while. This further resonates facilitating maximum placement choice LOW Capacity to build relationships HIGH with the need for Fostering North Yorkshire to Metrics for the main stages of the recruitment • Initial Visit - to follow up on the Enquiry constantly maintain a high public profile. engagement discussion to see where process are already collated and monitored. the Enquirer’s motivation and skills Foster Carers in quadrant b) being the least Careful monitoring of the Enquiry statistics can be Branding, merchandise, banners and up to date could be best utilised and to identify effective and in quadrant c) the most effective. cross referenced to specific marketing activity. literature are all necessary to maintain the profile solutions to any potential barriers However, carers in quadrant d) with a good child of Fostering North Yorkshire. Fundamentally, it Traditionally and nationally, the key measure for • Application - to become standard to focus may well be the ‘rough diamonds’ that will is essential to be able to put up an effective (eye recruitment of new Foster Carers has been the move ahead quickly and not wait for a be just the right carers for some very challenging catching, well stocked and informative) Fostering time period (in months) between Application Skills to Foster Preparation Course young people and are thus a resource that needs North Yorkshire stand at local county shows and Approval. This does not necessarily to be nurtured. Effective Supervision of Foster and other events that can later further be utilised • Skills to Foster Preparation Course - to resonate with applicants’ experiences, who Carers from quadrant d) is likely to require a as ‘news’ items for the social media outlets. be regularly reviewed to ensure that tend to see the process starting at the time confident Supervising Fostering Social Worker content and timing are fit for purpose of Enquiry (not Application) and therefore (SFSW), (which comes from experience) and Alongside branding there needs to be an Fostering North Yorkshire also monitors the very close practice supervision and support. emphasis on Fostering North Yorkshire’s USP complete time from Enquiry to Approval. (Unique Selling Point), namely localism, providing 12 13
Fostering North Yorkshire The 2018-2021 strategic vision for Fostering North Yorkshire Organisational structure the individual performance management of Fostering North Yorkshire staff is via monthly The staffing structure of Fostering North Yorkshire Supervision and annual Appraisal. was restructured in 2015, with engagement Performance will be managed as per the sessions held in May, consultation running last sub-section of each of the three main throughout the summer and implementation sections of this Strategy. A Quarterly Report of in October. The main priorities were to: performance is taken to the CYPS Executive • Ring-fence capacity for recruitment Meeting and thus reported to the Director and with the formation of the Recruitment, Lead Elected Member for Children’s Services. ‘Delta Six’ Core Values Assessment and Support Fostering Team The Fostering Management Team has bi-monthly • Integrate the Supervision and Support functions for all types of Foster Carers into two (West and PIG (Performance Improvement Group) meetings Child focused that have adopted the Fostering Network’s Quality East) Supervision and Support Fostering Teams Putting the child/young Assurance Tool. This covers all the requirements • Include in the above, the bringing in- of the Fostering Services Regulations and National person at the centre of house of previously out sourced provision Minimum Standards and is scheduled to be what we do – within the for Short Breaks for disabled children completed on a rolling annual basis. On a quarterly context of also balancing • Make a modest saving in management capacity cycle, the PIG meetings also review all of the the needs of all of the allegations made and children who have gone children/young people Throughout 2016 the restructure was embedded missing from their placement. The Agency Decision and in late 2016, real traction of the structure was Maker (the role that approves the recommendations achieved. A twelve month Post Implementation of Fostering Panels) quality assures the work Review (including a Staff Survey) was positive, of the West and East Fostering Panels. with most benefits being realised. Highlighted remaining key challenges were: overcoming the Further Quality Assurance tasks need to be Show care and Honesty split sites of the West and East Supervision and instigated by the service, such as: mystery respect Being clear about what Support Teams; information sharing between shopping; recording of Enquiry telephone calls; sampling of new approvals; a follow up to Treating children/young we can and cannot deliver RAS and S&S Teams and supporting placements and living within our planned deregistration and Exit Interviews with people, foster carers under pressure. On-going, every vacancy will Foster Carers who are leaving the service. and staff with respect – means – being consistent, be reviewed with respect to best fit for function and location of capacity within the service. seeking to understand transparent and doing In partnership with the CFCG, a bi-annual how they see things and what we say we will do survey of all Foster Carers was instigated in valuing their contribution November 2016. Over time, this will build into Performance management a very helpful benchmarking of development. and quality assurance Also, the regular CFCG meetings give an up to date source of feedback from Foster Carers Solutions focused Empowering Innovative and arrangements to the Fostering Management Team. foster carers can do attitude Address challenges To accompany this Strategy, a two year with a solutions focused Supporting foster carers Seizing opportunities Fostering North Yorkshire Development Plan attitude and approach to take decisions take to do things better and has been developed that will form the basis of monitoring the progress towards aspirations. responsibility, access taking responsibility support and training and to go the extra mile Individual performance management of Foster thus build resilience Carers is facilitated through regular Supervision and the annual Foster Carer Review. Similarly, 14 15
Contact us North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD Our Customer Service Centre is open Monday to Friday 8.00am - 5.30pm (closed weekends and bank holidays). Tel: 01609 780 780 email: customer.services@northyorks.gov.uk web: www.northyorks.gov.uk If you would like this information in another language or format please ask us. Tel: 01609 780 780 email: customer.services@northyorks.gov.uk 71817 12/17
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