2018-2021 Strategy - Procedures Online

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2018-2021 Strategy - Procedures Online
2018-2021 Strategy

                Children and Young People’s Service
2018-2021 Strategy - Procedures Online
Fostering North Yorkshire                                                                                                                                                                                  The 2018-2021 strategic vision for Fostering North Yorkshire

Fostering North Yorkshire - 2018-2021 Strategy Construction                                                            Contents
Promoting the growth and development of children/young people living in care:
                                                                                                                       National and local context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

                                                                                                                       Maintaining stable placements for children/young people . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
                                                                                               = Stability
     Choice of placements                        + Robust carers
                                                                                            (best outcomes)            Supporting robust foster carers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

                                                                                                                       Facilitating maximum placement choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

                                                                                                                       Organisational structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

                                                                                                                       Performance management and quality assurance arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
                                           + Training, supervision
            Recruitment                                                                 = ‘Agents of change’
                                           and support (retention)                                                     ‘Delta Six’ Core Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

        Communication                                Workforce                         - Meaningful narrative
        And marketing                               Development                       - Health passport & PEP

                                               Service delivery
         Marketing and                                                                 Fostering framework
                                          framework and workforce
      recruitment strategy                                                             (including payments)
                                             development strategy

             Teams                                  Organisation                            Foster carers
        (RAS and 2 x S&S)                              (CYPS)                             (FCAs and CFCG)

                            Performance management and quality assurance

PEP = Personal Education Plan            S&S = Supervision & Support                FCAs = Foster Carer Associations
RAS = Recruitment Assessment & Support   CYPS = Children & Young Peoples’ Service   CFCG = County Foster Carer Group

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2018-2021 Strategy - Procedures Online
Fostering North Yorkshire                                                                                                                                                   The 2018-2021 strategic vision for Fostering North Yorkshire

The 2020 strategic vision for                          More specifically, to provide care that facilitates   Evolving organisational culture                            the other end of the age range, recent good
Fostering North Yorkshire                              excellent outcomes for Looked After Children the      of Fostering North Yorkshire                               practices in extending ‘Staying Put’ until the
                                                       objectives of Fostering North Yorkshire are to:                                                                  age of 21 have meant that some experienced
Overall, Fostering North Yorkshire’s aspiration is                                                           A 21st Century Fostering Service that is one of the
                                                                                                                                                                        Foster Carers are not becoming available for new
to develop a 21st Century Fostering Service that       •   Maintain a high public profile such that the      best fostering providers in the country requires: a
                                                                                                                                                                        placements for some considerable time (if at all).
achieves excellent outcomes for children and young         local population are aware that Fostering         dynamic and solutions focused working culture;
people; is the preference for new Foster Carer             North Yorkshire is their local Fostering          an innovative style and approach that embraces             North Yorkshire is not immune to all of the above
applicants living in North Yorkshire and is one of         provider to assist in the recruitment of          change and is flexible, adaptable, nimble and              national contextual dynamics and thus faces
the best fostering providers in the country. This          new and experienced Foster Carers                 agile in a rapidly changing environment and                similar challenges. However, North Yorkshire is
aspiration is to be achieved by building upon the      •   Specifically target the recruitment of            always maintains a child centred focus that is             particularly well placed to be able to recruit new
already good service performance through further           Advanced, Specialist, Short Break and             regularly reflected upon by asking the question:           Foster Carers for all the children in North Yorkshire
innovation, radical rethinking and regular review.         Specialist Short Break Foster Carers and          ‘Would this be good enough for my child?’                  who need the support of the care system – by
                                                           No Wrong Door Hub Community Families                                                                         virtue of a relatively low rate of children in care
Fostering North Yorkshire                                                                                    Thus, all Fostering North Yorkshire
                                                                                                                                                                        against a reasonably affluent population.
mission statement                                      •   Recognise the necessity of recruiting Foster      Foster Carers and staff need to be:
                                                           Carers from a variety of backgrounds,
As North Yorkshire County Council’s fostering                                                                 Chid focused/centred                                     Furthermore, historically Fostering North Yorkshire
                                                           recognising that Looked After Children
provider of choice, to identify safe, caring and                                                                                                                        has had a strong cohort of Foster Carers who
                                                           have a wide spectrum of need                       Innovative
stable family homes in which children and young                                                                                                                         have been carers for many years, some for as
people Looked After by North Yorkshire County          •   Maintain a ‘single point of oversight’ that        Aspirational for children/young people                   long as 35 years. This includes a long standing
Council, and disabled children living in North             co-ordinates recruitment and assessment            Relentless in the quest to meet need                     cohort of Specialist Foster Carers that were further
Yorkshire receiving family based Short Breaks, can         processes and also quickly finds matches for                                                                 developed by North Yorkshire’s participation in the
thrive. These homes to be available for as long            children who are waiting for a placement                                                                     government pathfinder for Treatment Fostering in
                                                                                                                                                                        the late 2000s. Additionally, the evolution of the IFAs
as is required and in close proximity to family and
peer networks (including school) or in locations
                                                       •   Complete high quality Foster Carer
                                                           assessments (in a timely manner)
                                                                                                             National and local context                                 (Independent Fostering Agencies) has generated a
appropriate to the child’s/young person’s Care Plan.                                                                                                                    competitive environment that has raised standards.
                                                       •   Offer good (timely and effective) support to      Overview
The aim and objectives of                                  Foster Carers in a manner that fully recognises   Nationally there is a debate about the required            In recent years there has been a lot of political
                                                           the challenges they face and strives to           number of Foster Carers and a trend of more                attention given to Adoption and Residential Care.
Fostering North Yorkshire
                                                           meet their needs in a way that sustains           challenging children/young people coming into              At the time of writing the government are now taking
The aim of Fostering North Yorkshire is to achieve         placements through difficult periods              the care system. There are certainly occasions             a ‘National Fostering Stocktake’ that is reviewing
best outcomes (growth and development), choice                                                               when demand outstrips supply. In the Fostering             how well fostering provides for children/young
                                                       •   Co-ordinate and provide intensive packages
and stability for children/young people living in                                                            Network’s ‘State of the Nation’s Foster Care 2016’         people and supports Foster Carers. Fostering North
                                                           of support to sustain placements for children
care through high quality fostering that will:                                                               survey they found that only 55% of Foster Carers           Yorkshire is committed to influencing the Stocktake
                                                           and young people in their current placement
 Provide a range of family placements                                                                       would definitely recommend fostering to others –           and working with the resulting recommendations.
                                                       •   Offer comprehensive out of hours support that,    some 10% lower than previously reported. This              North Yorkshire Children and Young People’s
  from Short Breaks to permanence in
                                                           when necessary, joins up with the No Wrong        may be a reflection of continually asking more of          Service has a high and respected profile with the
  which children can fulfil their potential
                                                           Door Hubs to ensure 24/7 cover arrangements       Foster Carers against the backdrop of the current          DfE (Department for Education) and is thus well
 Deliver a consistent ‘team around the                                                                                                                                 placed to be able to influence national thinking.
                                                       •   In general raise the standards of Foster Care,    national and local financial austerity. It is vital that
  child’ approach using solution-focused and
                                                           particularly focusing on maintaining care above   Fostering North Yorkshire strives to understand
  evidence based practice that is informed                                                                                                                              It is reassuring that fostering is being taken
                                                           minimum standards and equipping carers to be      any similar local dynamics and buck this trend.
  by feedback from children, families,                                                                                                                                  seriously by government but not yet clear what
                                                           able to better manage challenging behaviour
  Foster Carers and other professionals                                                                      The recent good child care initiatives in Adoption         benefit will come from the Review, particularly
                                                       •   Ensure effective management oversight and         – such as EPP (Early Permanence Planning) –                against the current backdrop of austerity.
 Recruit motivated and skilled Foster Carers
                                                           quality assurance processes are in place          mean that there has been a sharp drop in demand            One recent development is that TACT (The
  who have a range of life experiences and
  will be retained by: good quality training:                                                                to place babies in Foster Care. The result is a            Adolescent and Children’s Trust) have been
  effective support from the Fostering Service;                                                              significant change in the required vacancies               commissioned by Peterborough City Council
  being highly valued by all professionals and                                                               to meet need; most new placements requests                 to run the entirety of their Fostering Service.
  receiving appropriate financial remuneration                                                               are now for children over ten years of age. At

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Fostering North Yorkshire                                                                                                                                                                         The 2018-2021 strategic vision for Fostering North Yorkshire

Overall, to maintain credibility, it is vital that Fostering           a. 30 Short Breaks Foster Carer Households                   service development a total of approximately              person came into the care of the local authority.
North Yorkshire further develops the means to                                                                                       30-40 new Fostering Households need to                    This is important for two main reasons:
                                                                       b. 60 Family and Friends Foster Carer Households
be agile and to manage (and not avoid) risk.                                                                                        be recruited every year. Placement shortfalls
                                                                          (also classified as Pre Accredited Foster Carers                                                                    •   It will allow the Foster Carer/s to give the best,
                                                                                                                                    (ie. where Fostering North Yorkshire is unable
                                                                          – unless additional training is completed and                                                                           sensitive and empathetic care possible
Local Need                                                                                                                          to provide the best placement in the correct
                                                                          then classified as Accredited Foster Carers)
                                                                                                                                    location) also need to be carefully monitored to          •   Foster Carers will be able to answer
In most other local authorities, the number of Looked
                                                                       c. 30 new (annually) Pre Accredited ‘unrelated/              identify any changing pattern in this demand.                 questions honestly and quickly
After Children is rising. For the last two years, with a
                                                                          stranger’ Foster Carer Households
specific investment in prevention, the Looked After                                                                                                                                           All of this required information needs to be
Children numbers in North Yorkshire have been                          d. 190 Accredited Foster Carer Households
                                                                                                                                                                                              supplied by the child’s Social Worker and initially
gradually falling. Due to starting to accommodate                      e. 16 Advanced Foster Carer Households                       Maintaining stable                                        shared via the Placement Request Form and
a number of UASC (Unaccompanied Asylum
Seeking Children), a significantly different cohort of                 f.   22-27 Specialist Foster Carer Households                placements for children/                                  further in the Pre Placement Planning meeting. If
                                                                                                                                                                                              a permanent placement is being arranged then
                                                                            (with approximately 4-9 Specialist
children/young people, in late 2016 the number of
Looked After Children began to increase again.                              Respite Foster Carer Households)                        young people                                              a Permanency Plan is also required. It is good
                                                                                                                                                                                              practice to create a close working relationship with
                                                                       g. 4-6 No Wrong Door Hub Community Families                  Agents of change                                          the child’s Social Worker and sometimes make
At any given time, at Fostering North
                                                                       h. 3 Specialist Short Break Foster                                                                                     joint visits. Updates are then also required, either
Yorkshire there are approximately:                                                                                                  When a child/young person is able to begin to feel
                                                                          Carer Households                                                                                                    directly or via forums such as ‘Team Parenting’
                                                                                                                                    safe and secure living in a Foster Carer’s home and
                                                                                                                                                                                              meetings and/or Looked After Children Reviews.
                                                                                                                                    generally settle in very well, then the opportunity
The different cohorts can be represented diagrammatically as below:
                                                                                                                                    for a stable placement is maximised. As this stable       For disabled children/young people in receipt
        a                   b               c                      d                      e              f and g          h         placement progresses and good relationships are           of Short Breaks, the source of much of this
                                                              Accredited*                                                           formed with the Foster Carer, there is potential for      information will come direct from the child’s/
                     Family and          New Pre
                                                                                                                                    the carer to act as an ‘agent of change’ for the          young person’s parents or usual carers.
                       Friends          Accredited         Some Accredited                                             Specialist   child/young person. It is not that the Foster Carer
  Short Breaks      (also usually      ‘unrelated /       Foster Carers have          Advanced      Specialist /NWD
                                                                                                                      Short Break   is a therapist but that the placement is offering an
                    classified as        stranger’         become carers to                                                                                                                   Health passport, SDQs (strengths
                   Pre Accredited)    Foster Carers      accommodate UASC                                                           effectively therapeutic environment and experience.       and difficulties questionnaires) and
                                                        Children        Children
                                                                                        10+               10+                       There are very many dependencies to creating
                                                                                                                                                                                              PEPs (personal education plans)
                                                        under 10        over 10
                                                                                                                                    the required overall holistic care of children/young      In addition to having a meaningful narrative, the
                  ‘Voluntary carers paid expenses’                                        ‘Full time home carers’                   people and all of the work described in the next          Health and Education needs of the child/young
                                                                                                                                    Section re ‘Supporting Robust Foster Carers’ will         person also need to be well managed. All Health
*Some ‘Accredited’ foster carers care for multiple children and thus also become ‘full time
home carers’ by virtue of being in receipt of multiple Premium payments.                                                            contribute to creating the potential for a Foster Carer   needs (including dental and eye care) and current
                                                                                                                                    to become an agent of change. For children/young          immunisation status need to be clear, possibly
Added into the diagram are rows reflecting                             Carers and offset carers retiring, offering ‘Staying         people with more complex needs it is likely that a        including access to CAMHS services when
the usual age range of children/young people                           Put’ or leaving the service due to a change in family        ‘Team Parenting’ approach will also be required.          appropriate. To assist with recognising possible
and the concept of ‘voluntary carers paid                              circumstances. Furthermore, more children are                This is where there are regular meetings between          mental health needs then (for children over five
expenses’ or ‘full time home carers’.                                  received into care in the East of the county and             all key people involved in the child’s/young person’s     years of age) an annual SDQ should be completed.
                                                                       thus recruitment must be vigilant to this need.              life to organise and co-ordinate consistency of
With North Yorkshire’s relatively stable Looked                                                                                     approach to back up the Foster Carer. It is likely        Up to date PEPs are a further requirement to
After Children population, it is not envisaged that                    There may also be the need to develop new                    that safe touch and maintaining and building              assist a fostering placement to run smoothly and
the numbers and relative proportions of different                      types of Foster Carer. For example, ‘Support                 friendships will be important factors to consider.        also need to be overseen by the child’s Social
types of Foster Carer Households will need to                          Foster Carers’ who could offer Children in Need                                                                        Worker. If a child/young person is not attending
change very much over the next three years.                            weekend breaks from living with the birth family,            Meaningful narrative                                      school then they are entitled to 25 hours alternative
However, active recruitment is essential to increase                   as a means to prevent the need to become                                                                               education provision. Some placements are
                                                                                                                                    An essential requirement to allow a Foster
placement choice for children/young people, allow                      a Looked After Child in an emergency.                                                                                  put under tremendous pressure when a young
                                                                                                                                    Carer to care well for a child/young person is
for Accredited Foster Carers to gain experience                                                                                                                                               person is not attending school and better support
                                                                       To meet all of the demand described in the                   knowing important background information and
and become new Advanced and Specialist Foster                                                                                                                                                 is often required in these circumstances
                                                                       above paragraph and gain capacity for potential              the historical context of why the child/young

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Fostering North Yorkshire                                                                                                                                                  The 2018-2021 strategic vision for Fostering North Yorkshire

Service delivery framework                                relationships through completing joint activities
                                                          with the child/young person they are caring for.
                                                                                                               Supporting robust                                           per year and some or all of these should be
                                                                                                                                                                           additional training courses (eg. Understanding
Several practice models are utilised by Fostering
North Yorkshire to theoretically underpin the             Performance management of
                                                                                                               foster carers                                               FAS (Foetal Alcohol Syndrome)). For some
                                                                                                                                                                           Foster Carers a creative interpretation to flexibly
work to support Foster Carers to create the
                                                          maintaining stable placements                        Defining robust foster carers                               interpret what constitutes a ‘learning event’
potential to become agents of change.
                                                          At the time of writing there are two overarching                                                                 will need to be appropriately developed
                                                                                                               Robust Foster Carers are committed
North Yorkshire Children and Families Service             indicators with respect to placement stability:      and are able to be:                                     •   Advanced and Specialist Foster Carers
has adopted the Signs of Safety solution-focused                                                                                                                           who are very experienced require
                                                          •   The percentage of children who have had three    •   Self-aware
approach to work in assessments, analysis                                                                                                                                  investment in ‘advanced’ courses beyond
                                                              or more placements in a year (where a low
and multi-agency meetings (often involving                                                                     •   Open communicators (able to contribute                  the basic training as outlined above
                                                              percentage represents good performance)
the family). Fostering North Yorkshire has also                                                                    to and challenge decision-making)
                                                          •   The percentage of children who have been                                                                 •   Short Break and Specialist Short Break
adopted SofS methodology regularly adopting
                                                              looked after for over two and a half years       •   Flexible (able to accept and abide                      Foster Carers require tailored training to meet
the fundamental SofS approach/framework:
                                                              and who have had the same placement                  by a decision once made)                                the needs of the children they care for
- What is working well?
                                                              for two years (where a high percentage           •   Reflective (able to identify when
                                                                                                                                                                       Additionally, training is equally vital for the Fostering
- What are the complicating factors?                          represents good performance)                         support is necessary)
                                                                                                                                                                       North Yorkshire staff, particularly Fostering Social
- What are the worries/challenges?                                                                             •   Open to accepting support                           Workers and Support Workers (eg. Theraplay). Also,
                                                          Both are closely monitored quarterly and
- What needs to change?                                   supplemented by commendations of specific            •   In tune to flag any concerns early                  twice a year the full service comes together for Full
                                                          good work of Foster Carers from IROs and                                                                     Service Development Days to update everybody
Linked to solution-focused work, thinking is evolving                                                          •   Resilient, particularly with respect to             on relevant topics (eg. Managing Allegations).
                                                          Social Workers. The number of unplanned
that will give a greater emphasis to restorative                                                                   managing challenging behaviour
                                                          endings is also monitored quarterly and is a
practice within Fostering North Yorkshire, particularly                                                        •   Representative of the needs and desires             Workforce development strategy
                                                          further indicator of placement stability.
when managing placements under pressure and                                                                        of the child/young person in their care             To give the required focus and attention to all of the
continuing relationships after unplanned endings.         A new more sophisticated measure of stability,                                                               above and clarity for the County Council Workforce
                                                          that includes changes of school and/or Social        Training                                                Development Team, a ‘Workforce Development
Fostering North Yorkshire has also adopted the            Worker, is being introduced by government and                                                                Strategy’ will be maintained and regularly
                                                                                                               High quality training is essential to equip
Secure Base Model that has five domains (the first        will be also utilised by Fostering North Yorkshire                                                           reviewed. This strategy will also accommodate
                                                                                                               Foster Carers with the knowledge and
four domains are linked to attachment theory):            as the data becomes available. Additionally,                                                                 the delivery and support of the ‘Service Delivery
                                                                                                               opportunities to develop skills to be successful
1. Availability                                           metrics of outcomes for children/young people        carers. This training needs to feature at               Framework’ as outlined on pages 5 and 6.
                                                          are similarly monitored on a quarterly basis.        every stage of a Foster Carers career:
2. Sensitivity
                                                                                                                                                                       Supervision of foster carers
3. Acceptance                                                                                                  •   Recruitment – Skills to Foster Preparation Course
                                                                                                                                                                       Needs to be child centred, timely and proportionate
4. Co-operation                                                                                                •   Newly Approved (Pre-Accredited) Foster              (whilst also adhering to the Fostering National
                                                                                                                   Carers – completion of seven mandatory              Minimum Standards). To safeguard the wellbeing
5. Family Membership                                                                                               training courses (including Safeguarding,           of children/young people, it is clearly vital to ensure
                                                                                                                   Managing Allegations/Safer Caring and First         that all required standards are maintained (eg.
The domains are evidenced as being very
                                                                                                                   Aid) to become Accredited Foster Carers.            up to date DBS and Health and Safety checks
helpful to assist Foster Carers with reflection and
                                                                                                                   An area for further development of early            etc.). Achieving the optimum management of
planning in their Supervision and are also easily
                                                                                                                   training is understanding the psychological         any allegations made is also very important.
compatible with the Signs of Safety approach.
                                                                                                                   needs of children/young people associated
Additionally, the Secure Base Model is a very
                                                                                                                   with developing healthy attachments to              To care for children/young people well (and to the
flexible framework that can accommodate other
                                                                                                                   Foster Carers and constructive responses            requirements of the National Minimum Standards),
specific approaches, such as the twelve week
                                                                                                                   to challenging behaviour associated with            Foster Carers require several key confidential
‘Fostering Changes’ course. Fostering North
                                                                                                                   developing such healthy attachments                 documents (eg. Care Plan and Placement Plan). A
Yorkshire is also implementing Theraplay;
where Supervising Fostering Social Workers                                                                     •   Accredited Foster Carers – expectation to           means by which to securely store such documents
will support Foster Carers with building positive                                                                  complete at least three ‘learning events’           electronically is urgently required. A Fostering

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Fostering North Yorkshire                                                                                                                                                       The 2018-2021 strategic vision for Fostering North Yorkshire

North Yorkshire, Foster Carers ‘Portal’ (see page        •   Quarterly Away Days for Short Break and               proportionate and have an independence                   caring for, their own Remittance advice and things
9) would be the most desirable solution.                     Specialist Short Break Foster Carers                  from Fostering North Yorkshire.                          like local FCA contact details and meetings.
                                                         •   Fostering North Yorkshire Annual Conference
Support for foster carers                                                                                          Procedures and guidance                                  The Portal will also link into the Learning Zone
                                                                                                                                                                            for the booking of future training and provide
Support can be provided in three main ways;              The five FCAs (Foster Carer Associations) around the      Are to be maintained, kept up to date and
                                                                                                                                                                            the opportunity for the sharing of literature that
individually, peer to peer or in groups. It is very      county also play a very important role in supporting      remain easily accessible to all Foster Carers.
                                                                                                                                                                            will support personal development. A further
important that there is some setting where it is safe    Foster Carers. The FCA Chairs receive calls from
                                                                                                                   NYCC Fostering Framework                                 specification of the Portal is to host an App that
for Foster Carers to be able to ‘vent’ their emotions;   their FCA members and offer valuable support. Every
                                                                                                                                                                            communicates real time availability to assist
this has been recognised as a means to assist            two months, the Chairs and other FCA members              (including payments)
                                                                                                                                                                            with providing unplanned placements in an
with reducing the risk of ‘compassion fatigue’.          meet with the Managers of Fostering North Yorkshire
                                                                                                                   The NYCC Fostering Framework was introduced              emergency. Developing the Portal is a large
                                                         in the CFCG (County Foster Carers Group) forum.
                                                                                                                   in April 2015 and then updated in April 2016             project and thus functionality will need to be
Providing individual support is a crucial function       The document that defines the interface between
                                                                                                                   to include Short Breaks for disabled children            built and implemented in several phases.
of the Supervising Fostering Social Worker and           Foster Carers and Social Workers is the Foster Carer
                                                                                                                   and now identifies six Foster Carer types:
is vital to sustaining placements, particularly          Charter. It is important that the Charter is recognised
when they are under pressure. Key to the most                                                                      - Pre-Accredited                                         Retention of foster carers
                                                         and understood by Social Workers and managers
effective deployment of the finite resource of           from all Teams in addition to the Fostering Teams         - Accredited                                             Getting all of the above described Supervision
the collective capacity of all of the Supervising        and by Education and Health professionals. The                                                                     and Support right will contribute to maximising
Fostering Social Workers (SFSWs) is maximising           Charter needs to become the touchstone of support         - Specialist                                             the retention of Foster Carers. Prompting realistic
the service’s ability to target the Foster Carers        for all who are regularly involved with the service.      - Advanced                                               expectations and in particular, the sensitive
most in need of support at any given time.                                                                                                                                  and supportive management of allegations will
                                                         With the on-going rapid evolution of social media         - Short Break
Sometimes, the additional resource of support by                                                                                                                            further assist with retaining Foster Carers.
a member of staff from the Relief Pool for a time-       it is very important that Foster Carers are provided      - Specialist Short Break
limited period will be appropriate. Additionally         with support in respect of how to manage children’s/                                                               Good retention is very important because it
other professionals, such as the child’s Social          young people’s internet access. A way needs to            The framework facilitates a consistent approach          assists with facilitating placement choice with
Worker and/or Psychologists, also have a critical        be identified for an up to date source of advice          to the management of the many variables                  experienced carers and maximises the use of all
support function. At times there can be a tension        and guidance to be available to Foster Carers.            within the Fostering Service, outlines a pathway         the previous investment that has been made in
between the supervision and support functions of                                                                   for progression (should Foster Carers wish to            Foster Carers – from the recruitment process, initial
the SFSW’s role and it is important that flexibility     Finally, periodic recognition of the needs of the         do so) and links the payment of Allowances,              mandatory training through to induction support
is utilised to ensure that a reasonable proportion       ‘children who foster’ (Foster Carer’s own birth           Premiums and Fees to age or ‘Intensity of Care’          and later training. Fundamentally, Foster Carers
of the SFSW’s time is utilised to offer support.         children) via group activities is a further form of       (for disabled children) and carer type. A clause         are a precious and scarce resource that need to
                                                         support to Foster Carers. The contribution made           in the framework makes the commitment for                be nurtured, protected and respected as such.
Peer-to-peer support is a valuable and potentially       by ‘children who foster’ to successful placements         it to be reviewed at least every two years.
under-used resource that with a small amount of          probably needs to be more widely recognised.                                                                       Performance management of
infrastructure could quickly enhance the feeling of                                                                Payments are reviewed annually and The Fostering         supporting robust foster carers
being supported, particularly for newly approved         Household membership of the                               Network’s recommendation to increase payments
                                                                                                                                                                            Compilation of training statistics from the County
Foster Carers. There is an ‘out of hours’ benefit to     fostering network or Fostertalk                           by a rate of annual inflation is followed.
                                                                                                                                                                            Council training database, Learning Zone, is
peer-to-peer support. Fostering North Yorkshire          Fostering North Yorkshire is committed to                                                                          urgently required to maintain an organisational
will also be a Phase II delivery partner for the                                                                   Developing a Fostering North
                                                         paying the annual Household membership of                                                                          oversight of the training completed by all Foster
Mockingbird Family Model. Additionally, there                                                                      Yorkshire foster carer portal
                                                         either The Fostering Network or FosterTalk                                                                         Carers. Support Groups and Away Days are
needs to be a formal Fostering North Yorkshire           (by area, as chosen by the respective FCAs).              Work has been initiated with Technology and              monitored via the completion of feedback sheets.
organisational level form of ‘out of hours’ support.     Membership offers various forms of independent            Change in North Yorkshire County Council to
                                                         support, including support with National                  develop a Foster Carer Portal. The aspiration of         Metrics for the key Supervision tasks will be
Group support will be maintained via:                                                                              this project is to facilitate a single point of entry    collated and monitored. Metrics for the retention
                                                         Insurance contributions and Tax returns.
•     Quarterly Support Group Meetings                                                                             where Foster Carers can access all information           of Foster Carers will need to be developed
•     Quarterly Away Days for Advanced
                                                         Annual foster carer review                                related to their fostering role, eg. key documentation   along with outcomes for Foster Carers.
                                                                                                                   about the child/ren/young person/people they are
      and Specialist Foster Carers                       Combines both dynamics of Supervision and
                                                         Support; needs to be concise, timely and

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Facilitating maximum                                           •           Assessment - to streamline the current
                                                                           Assessment Form by shortening and giving
                                                                                                                               Additionally, it may be beneficial for some
                                                                                                                               children/young people to form relationships with
                                                                                                                                                                                        local homes for local children with local training,
                                                                                                                                                                                        support and supervision for Foster Carers.
placement choice                                                           greater emphasis to factors such as evidence
                                                                           of resilience to care for children/young
                                                                                                                               potential carers pre-Approval and thus facilitate
                                                                                                                               an earlier matching and greater opportunity for          Another major theme of marketing
Recruitment                                                                people with very challenging needs. Focusing        the ‘chemistry’ of a relationship to evolve.             activity is targeting by geography,
                                                                           particularly on ability to form and maintain                                                                 carer type and/or community:
Maintaining a constant supply of newly approved                                                                                Communications
                                                                           relationships (maybe in adversity), rather than                                                              •   Geographically – where there is a locality that
Foster Carers is essential to maintaining a full
                                                                           parenting skills (because they can always be        The key to successfully receiving enough new                 has a shortfall in provision against demand
cohort of all Foster Carer types. This is key to
                                                                           taught later) or compliance to processes            Enquiries each week to constantly recruit new
being able to continually offer placement choice                                                                                                                                        •   By Foster Carer type – where more specialist
and thus maximise the potential to achieve a                   •           Approval - for the Fostering Panels to utilise      Foster Carers is maintaining a high public profile           Foster Carers with particular skills are required,
good match between the needs of the child                                  Signs of Safety methodology to more efficiently     through social and local media (including Television         eg. Specialist Short Break Foster Carers
and the skills of the Foster Carer. Effective and                          focus upon the questions most relevant to           advertising). To this end a continuous flow of               (where targeting staff in Special Schools
efficient recruitment processes are absolutely                             each applicant’s assessment (see also ‘Service      features, ‘good news’ stories and regular events             and hospitals is an effective approach)
vital to sustaining a robust fostering service.                            Delivery Framework’ on pages 5 and 6)               is vital to sustain recruitment. Additionally, the
                                                                                                                               Fostering North Yorkshire Website pages need             •   By community – where certain communities
The main stages of the recruitment process are:                The grid below begins to outline potential paradigms            to be well maintained and kept up to date.                   may offer a good supply of new Foster
Enquiry; Initial Visit; Application; Assessment and            of the systemic link between assessing capacity                                                                              Carers, eg. Farmers, Fire-fighters or possibly
Approval (by a Fostering Panel). Traditionally,                to build relationships and process compliance:                  It is established knowledge that peaks in Enquiries          a community by geographic location
a Skills to Foster Preparation Course is run for                                                                               are in January (following New Year’s Resolutions)
                                                      GOOD                                                                     and September (‘empty nesters’ with young people         Marketing and recruitment strategy
a cohort of applicants between Initial Visit and
                                                                              a) Good                   c) Child focused       just starting University). Also, in May The Fostering
Application. Sometimes applicants (particularly                                                                                                                                         To maintain the required focus and attention to all
                                                                                 compliance to             and good            Network run a national ‘Foster Care Fortnight’
for applicants expressing an interest in caring for                                                                                                                                     of the above ‘Communications’ and ‘Marketing’
                                                                                 the Fostering             compliance to       campaign. To maintain a position in the ‘market
teenagers) are fast tracked to Assessment prior                                                                                                                                         content, a more detailed ‘Marketing and Recruitment
                                                                                 Framework with            the Fostering
                                                      Process Compliance

to the start of the next Skills to Foster Course.                                                                              place’ it is vital that Fostering North Yorkshire also   Strategy’ will also be maintained and regularly
                                                                                 low child focus           Framework           targets advertising for all of these specific months.    reviewed. This is particularly important because
With the demand for new carers as outlined                                                                                                                                              Fostering North Yorkshire is dependent upon the
on page 4, the question has to be asked: how                                                                                   Marketing                                                Communications Team of the County Council for
could more new Foster Carers be recruited more                                b) Poor compliance        d) Child focused       The research into how people come forward to             delivery of some key elements of this work and
effectively? This needs to be asked at every stage:                              to the Fostering          with poor           become Foster Carers is clear that the decision          thus the clarity of a specific Strategy assists with
                                                                                 Framework with            compliance to       to make an Enquiry has gradually evolved over            defining mutual requirements and expectations.
•     Enquiry - to become more of an engagement
                                                                                 low child focus           the Fostering       time. Many people making an Enquiry confirm
      rather than a filtering process, to maximise
                                                                                                           Framework           that they have been thinking about being a               Performance management of
      recruitment by working with Enquirers to
      explore their motivation and interest
                                                      POOR                                                                     Foster Carer for a while. This further resonates         facilitating maximum placement choice
                                                                             LOW      Capacity to build relationships   HIGH   with the need for Fostering North Yorkshire to           Metrics for the main stages of the recruitment
•     Initial Visit - to follow up on the Enquiry                                                                              constantly maintain a high public profile.
      engagement discussion to see where                                                                                                                                                process are already collated and monitored.
      the Enquirer’s motivation and skills                     Foster Carers in quadrant b) being the least                                                                             Careful monitoring of the Enquiry statistics can be
                                                                                                                               Branding, merchandise, banners and up to date
      could be best utilised and to identify                   effective and in quadrant c) the most effective.                                                                         cross referenced to specific marketing activity.
                                                                                                                               literature are all necessary to maintain the profile
      solutions to any potential barriers                      However, carers in quadrant d) with a good child                of Fostering North Yorkshire. Fundamentally, it          Traditionally and nationally, the key measure for
•     Application - to become standard to                      focus may well be the ‘rough diamonds’ that will                is essential to be able to put up an effective (eye      recruitment of new Foster Carers has been the
      move ahead quickly and not wait for a                    be just the right carers for some very challenging              catching, well stocked and informative) Fostering        time period (in months) between Application
      Skills to Foster Preparation Course                      young people and are thus a resource that needs                 North Yorkshire stand at local county shows              and Approval. This does not necessarily
                                                               to be nurtured. Effective Supervision of Foster                 and other events that can later further be utilised
•     Skills to Foster Preparation Course - to                                                                                                                                          resonate with applicants’ experiences, who
                                                               Carers from quadrant d) is likely to require a                  as ‘news’ items for the social media outlets.
      be regularly reviewed to ensure that                                                                                                                                              tend to see the process starting at the time
                                                               confident Supervising Fostering Social Worker
      content and timing are fit for purpose                                                                                                                                            of Enquiry (not Application) and therefore
                                                               (SFSW), (which comes from experience) and                       Alongside branding there needs to be an
                                                                                                                                                                                        Fostering North Yorkshire also monitors the
                                                               very close practice supervision and support.                    emphasis on Fostering North Yorkshire’s USP
                                                                                                                                                                                        complete time from Enquiry to Approval.
                                                                                                                               (Unique Selling Point), namely localism, providing

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Fostering North Yorkshire                                                                                                                                                The 2018-2021 strategic vision for Fostering North Yorkshire

Organisational structure                                  the individual performance management of
                                                          Fostering North Yorkshire staff is via monthly
The staffing structure of Fostering North Yorkshire       Supervision and annual Appraisal.
was restructured in 2015, with engagement
                                                          Performance will be managed as per the
sessions held in May, consultation running
                                                          last sub-section of each of the three main
throughout the summer and implementation
                                                          sections of this Strategy. A Quarterly Report of
in October. The main priorities were to:
                                                          performance is taken to the CYPS Executive
•     Ring-fence capacity for recruitment                 Meeting and thus reported to the Director and
      with the formation of the Recruitment,              Lead Elected Member for Children’s Services.                                     ‘Delta Six’ Core Values
      Assessment and Support Fostering Team
                                                          The Fostering Management Team has bi-monthly
•     Integrate the Supervision and Support functions
      for all types of Foster Carers into two (West and
                                                          PIG (Performance Improvement Group) meetings                                               Child focused
                                                          that have adopted the Fostering Network’s Quality
      East) Supervision and Support Fostering Teams                                                                                                  Putting the child/young
                                                          Assurance Tool. This covers all the requirements
•     Include in the above, the bringing in-              of the Fostering Services Regulations and National                                         person at the centre of
      house of previously out sourced provision           Minimum Standards and is scheduled to be                                                   what we do – within the
      for Short Breaks for disabled children              completed on a rolling annual basis. On a quarterly                                        context of also balancing
•     Make a modest saving in management capacity         cycle, the PIG meetings also review all of the                                             the needs of all of the
                                                          allegations made and children who have gone                                                children/young people
Throughout 2016 the restructure was embedded              missing from their placement. The Agency Decision
and in late 2016, real traction of the structure was      Maker (the role that approves the recommendations
achieved. A twelve month Post Implementation              of Fostering Panels) quality assures the work
Review (including a Staff Survey) was positive,           of the West and East Fostering Panels.
with most benefits being realised. Highlighted
remaining key challenges were: overcoming the             Further Quality Assurance tasks need to be                              Show care and                        Honesty
split sites of the West and East Supervision and          instigated by the service, such as: mystery                             respect                              Being clear about what
Support Teams; information sharing between                shopping; recording of Enquiry telephone calls;
                                                          sampling of new approvals; a follow up to                               Treating children/young              we can and cannot deliver
RAS and S&S Teams and supporting placements                                                                                                                            and living within our
                                                          planned deregistration and Exit Interviews with                         people, foster carers
under pressure. On-going, every vacancy will
                                                          Foster Carers who are leaving the service.                              and staff with respect –             means – being consistent,
be reviewed with respect to best fit for function
and location of capacity within the service.                                                                                      seeking to understand                transparent and doing
                                                          In partnership with the CFCG, a bi-annual                               how they see things and              what we say we will do
                                                          survey of all Foster Carers was instigated in
                                                                                                                                  valuing their contribution
                                                          November 2016. Over time, this will build into
Performance management                                    a very helpful benchmarking of development.

and quality assurance                                     Also, the regular CFCG meetings give an up
                                                          to date source of feedback from Foster Carers
                                                                                                                Solutions focused                    Empowering                              Innovative and
arrangements                                              to the Fostering Management Team.
                                                                                                                                                     foster carers                           can do attitude
                                                                                                                Address challenges
To accompany this Strategy, a two year                                                                          with a solutions focused             Supporting foster carers                Seizing opportunities
Fostering North Yorkshire Development Plan                                                                      attitude and approach                to take decisions take                  to do things better and
has been developed that will form the basis of
monitoring the progress towards aspirations.                                                                                                         responsibility, access                  taking responsibility
                                                                                                                                                     support and training and                to go the extra mile
Individual performance management of Foster                                                                                                          thus build resilience
Carers is facilitated through regular Supervision
and the annual Foster Carer Review. Similarly,

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Contact us
North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD
Our Customer Service Centre is open Monday to Friday 8.00am - 5.30pm
(closed weekends and bank holidays). Tel: 01609 780 780
email: customer.services@northyorks.gov.uk web: www.northyorks.gov.uk
If you would like this information in another language or format please ask us.
Tel: 01609 780 780 email: customer.services@northyorks.gov.uk

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