2017 SUSTAINABLE DEVELOPMENT REPORT - Adisseo
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3 “WE ARE APPLYING INTERVIEW A DYNAMIC POLICY OF INVESTMENT with Jean-Marc Dublanc THAT SYSTEMATICALLY ADDRESSES — 14 SUSTAINABLE DEVELOPMENT ISSUES.” 4 SAFETY - Interview with Jean-Marc Dublanc, OUR GROUP THE MOST IMPORTANT Chief Executive Officer > Key figures for Adisseo PRIORITY FOR ADISSEO > Our values > Our conduct > Our global presence — 8 18 A PREFERRED SUSTAINABLE GROWTH PARTNER INNOVATION AND THE > 7 Our product families RAPID DEVELOPMENT for sustainably better animal nutrition OF ITS KEY SKILLS 10 > Supporting customers with exclusive services WHAT ARE YOUR COMMITMENTS IN HOW DO YOU BALANCE GROWTH AND WHAT ABOUT YOUR CORPORATE TERMS OF THE ENVIRONMENT? WITH SUSTAINABLE DEVELOPMENT? SOCIAL RESPONSIBILITY POLICY? Feeding more than 9 billion people by 2050 Our response to constantly rising market Our rapid pace of growth and international — 22 is one of the major challenges facing humanity. Our mission is to make our contribution to achieving this challenge by demand is to implement a dynamic policy of investment that systematically addresses sustainable development issues. reach mean that we now have to transform our business in ways that allow us to adapt to a world in which change is permanent 11 SOCIAL RESPONSABILITY providing the animal feed and food industries with innovative products and We are investing in our production resources and accelerating. CUSTOMER FOCUS: SHARING services. to improve our ability to compete, at the same time as constantly improving personal More than ever in its history, our company now needs to be customer-focused, agile, A STATE OF MIND & CARING To do this, we have set for ourselves the goal safety and reducing our environmental competitive, digital, and socially supportive. of leading the way towards the most footprint. We are committed to an active policy of — effective and highest quality animal feed products with even higher levels of We are investing in research and innovation corporate social responsibility which we interpret through many different initiatives. to improve our processes, offer new 33 guaranteed food safety. These initiatives include the professional products and services, and expand our development of all our people whose Better still, we also have ambitious plans to range. But our research also focuses on commitment and skills are key to our future GRI Adisseo is a signatory to the Responsible protect the environment by offering offering an effective alternative to growth as well as ensuring that the value we create Care global charter and, as such, is high-performance nutritional solutions that factor antibiotics to offer the world healthier is distributed fairly between our customers, 28 committed to safe management of its reduce the consumption of energy and more affordable food. products throughout their lifecycle, the our employees and our shareholders. resources, optimize the use of productive promotion of their role in improving In 2017, we acquired Nutriad, the worldwide agricultural land, limit the use of plant We see all of these initiatives as providing quality of life and their contribution to producer of food additives, in order to sustainability. protection products and reduce the volume ways forward to achieve harmonious accelerate the growth of our Specialties of organic waste generated by livestock development and sustainable growth for the THE ENVIRONMENT farms. business and provide solutions for develo- long term. ping markets, such as aquaculture. TO WORK TOWARDS ZERO ENVIRONMENTAL IMPACT Adisseo has voluntarily followed the Global Reporting Initiative G4 Guidelines in preparing this report – Find out more at www.globalreporting.org SUSTAINABLE DEVELOPMENT REPORT 2017 –3
OUR CREATIVITY OUR VALUES RESPONSIBILITY GROUP Which opens new paths to progress Each of us is a stakeholder in the company and new ways of succeeding together. and a contributor to its success. We encourage decisiveness, a sense of urgency, courage and delegation. TEAM SPIRIT Which unites us in our successes and challenges. RESULTS-FOCUSED CULTURE Which makes our actions effective and measurable, because we understand that success is built INTEGRITY on the quest for performance, continuous improvement Adisseo became a subsidiary of the Chinese Bluestar Group in 2006. Since then, group revenue Which underpins our interaction and listening to our customers. and employee numbers have risen year-on-year. In 2015, Adisseo became the first international with customers and partners, company to have its shares traded on the Shanghai stock market. ensuring that our actions are consistent with our words and values. > KEY FIGURES FOR ADISSEO OUR CONDUCT N°1 in protected methionine N°2 in methionine producer COMMITTED Delegation | Collaboration SIMPLE Agility | Flexibility | Speed COURAGEOUS RESPECTFUL N°3 1 st Risk taking (exc. for safety) People (360°) Principles and values | Commitments Environment | Adisseo group CUSTOMER FOCUS Customers worldwide international company Creating value to float on the Shanghai stock market for Adisseo customers +1,957employees 1.36 Bin annual revenue € ONE VISION, MANY MISSIONS worldwide Offering our world healthy, THE 4 CORNERSTONES +2,500 +160 +1,050 M € sustainable, affordable, high-quality food: OF ITS MISSIONS: that is the major challenge to which Adisseo is contributing customers researchers invested through the missions it has set itself: SAFETY in 100+ countries since 2010 • To play its part in the sustainable development of our world ENVIRONMENT 10 2 9 • To provide the animal feed ECONOMIC PERFORMANCE and food industries with innovative products and services production plants, manufacturing centers research centers • CUSTOMER & DIGITAL FOCUS including 4 INNOV’IA plants (Europe and Asia) and multiple including 1 INNOV’IA To deliver on its commitment to distribute industry partnerships the value it creates fairly between its customers, employees and shareholders 4 SUSTAINABLE DEVELOPMENT REPORT 2017 –5
> OUR GLOBAL PRESENCE ANTONY COMMENTRY LA ROCHELLE INNOCAPS INNOV’IA CARAT CERN CFP AGROCÉAN PREMIUM LYON IDCAPS CINACHEM CINATECH PONTAUMUR INNOV’IA 3i BAYONNE ROCHES - ROUSSILLON NANJING TOULOUSE CHINACHEM CHINATECH ATLANTA CINABIO BURGOS SHANGHAI Head office SINGAPOUR Sales offices Main production sites Sites Innovi’a SAO PAULO R&D centers 6 SUSTAINABLE DEVELOPMENT REPORT 2017 –7
A PREFERRED PARTNER With its additives and nutritional solutions, Adisseo is improving the quality of animal feed. Its commitment is focused on contributing to livestock wellbeing, at the same time as promoting their growth, improving their health and reducing wastage. That goal is achieved with its 7 families of products designed specifically to optimize the performance of poultry, pig and dairy farming worldwide. > OUR PRODUCT FAMILIES FOR SUSTAINABLY BETTER ANIMAL NUTRITION Reducing the environmental impact of sulfurated products Adisseo relies on a high level of upstream integration to secure its methionine value chain. Rhodimet® Smartamine® Microvit® Rovabio® Selisseo® AdiSodium™ Alterion Sulfuric acid is one of the most This product is a source of MetaSmart® This complete range of vitamins This range of enzymatic Selisseo® 2% Se is the innovative source of organic AdiSodium™ is a source of chlorine-free sodium. It provides Alterion is a natural, non-GMO probiotic solution derived from commonly used compounds across a broad spectrum of methionine, an essential amino provides the quality and preparations (Advance, Excel acid and feed supplement and Rumensmart consistent reliability required and Max) improves the selenium developed by Adisseo an economical solution to a single strain of Bacillus subtilis industry sectors, so in addition to ensuring its own security of for all animals. Rhodimet® is to achieve the most demanding digestibility of the plant-based from hydroxy-selenomethionine. achieving the correct electrolytic carefully selected by Adisseo Adisseo is the pioneer in nutrients used in poultry and balance of feed for monogastric experts and their partner supply, Adisseo also provides the solution to achieving the level of traceability. protected methionine for dairy pig feeds. Benefits: Selenium has been animals, and provides a source Novozymes. this product to external right methionine balance in cows and other ruminants. used in animal feed over many of sulfur easily assimilated into customers. monogastric animal (poultry Benefits: With Microvit®, The company manufactures Benefits: These products years for its well-known ruminant feeds. Benefits: Improves absorption and pig) feed. Available in both Adisseo supplies its customers Adisseo offers its customers and sells the two market- contribute to a more sustainable antioxidant properties. However, of digestive nutrients, optimizes dry (Rhodimet® NP99) and with a top-quality product a regeneration service that leading brands of Smartamine® livestock farming model. The compared to more traditional feed usage, improves liquid (Rhodimet® AT88) forms, backed by all the expertise and makes the product ready for and MetaSmart®. In 2018, Rovabio® range favors the use of sources of selenium, Selisseo® performance and reduces Rhodimet® responds effectively innovation needed to respond re-use, introducing a new way Adisseo expanded its Ruminants only the most eco-friendly raw 2% Se offers a better response wastage. to a wide range of animal effectively to ongoing growth of promoting a virtuous circular range with the introduction its materials, such as wheat and to the needs of professionals Alterion also limits the presence nutrition needs. in what is an increasingly economy. new product RumenSmart. maize byproducts, and delivers for performance, reliability and of undesirable intestinal demanding market. Benefits: It improves technical the added benefit of lower feed convenience. bacteria in poultry. An excellent This service is greatly Benefits: These three products costs. The way in which Rovabio® alternative to growth factor appreciated by industries that and economic performance, are integral to the process acts in the intestines of animals antibiotics, and an effective use large volumes of sulfuric while reducing nitrogenous of providing customers with also helps to reduce nitrogen way of reducing drug residues acid, since it reduces both the discharges into the environment. effective animal nutrition and phosphorus discharges in the environment and in environmental impact of their Recent studies* conducted by solutions. Smartamine and for healthier, more productive animal products for human production processes and Adisseo have shown that adding MetaSmart are essential for husbandry and reduced consumption. It is therefore a the carbon footprint of their a liquid source of methionine ensuring that dairy cow rations environmental impact. With preferred product for limiting products. (D, L-HMTBA) can deliver energy contain the correct amino multi-species, multi-ingredient the development of antibiotic- savings of up to 7% compared acid balance. MetaSmart and resistant bacteria. Our group is therefore a with the powder form (D, L-Met) and multi-application solutions, RumenSmart facilitate improved major force in sulfuric acid during the pelletizing process. Rovabio® is the most versatile take-up of nutrients in the regeneration in France and enzyme product on the market rumen. All three products Western Europe. Adisseo is fully * Rhodimet technical report N°6 09/2016 today. contribute to sustainable engaged with the sustainability solutions, particularly by policy it applies internally and economizing on nitrogen in externally for the benefit of its ruminant rations. customers. 8 > More information at feedsolutions.adisseo.com SUSTAINABLE DEVELOPMENT REPORT 2017 –9
A PREFERRED PARTNER > SUPPORTING CUSTOMERS CUSTOMER FOCUS: WITH EXCLUSIVE SERVICES A STATE OF MIND Adisseo offers its customers exclusive analytical and forecasting services Enhancing its range of products and services in response to the needs of its customers designed to help them in using its products and give them greater nutritional control. and putting consumers at the heart of its business: these are the ambitions of Adisseo. Three services that prove the point… That is why the group runs Customer Focus programs to give all its people a detailed understanding of the needs of customers and the ways in which they use Adisseo products and services. At the same time, the group is rolling out the We Move project to offer an even more seamless customer experience. Yes, we move! This online service allows Adisseo Providing Precise Nutrition Evaluation, The benefits: customers to request analyses and the Adisseo NIR service is a unique DIM (Serenity DIMension) find out precisely which samples they decision-support service for raw material is a set of services designed should send to the Adisseo laboratory selection. to help Adisseo switch easily from (CARAT-Analyse in France and CEAN the use of powdered methionine At Adisseo, 2017 marked the rollout in Brazil). PNE is the Adisseo online platform that (Rhodimet® NP99) to liquid of the We Move project designed to uses near-infrared (NIR) spectroscopy methionine (Rhodimet® AT88). restructure the company in ways that The benefits: to predict the nutritional quality of raw make it more agile, customer focused Customers can track the status of materials. It provides nutrient content and competitive globally in a business their request in real time (receipt values, such as apparent metabolizable environment that is constantly changing. of samples, analysis in progress, energy, total and adjustable amino acids, waiting time before results, etc.) and and total and phytic phosphorus, in real THIS NEW WAY OF WORKING access the final results directly. time for a broad range of raw materials TOGETHER IS MORE COLLABORATIVE, and on the basis of animal nutritional INNOVATIVE AND DYNAMIC! Additional information: requirements. The highly specialized nature of these Additionally, of course, it has a digital analyses and the laboratories that PNE allows our customers to monitor dimension, with projects like the launch conduct them require samples of the raw material quality over time, of an e-commerce platform in China to same raw material to be sent to a compare raw materials from different improve access for Adisseo customers. variety of locations, which may be just geographical sources, and evaluate and a few miles away or on the other side approve suppliers. of the world. EL@b makes it possible to identify Millers can use PNE to avoid any samples appropriately, register them overestimation of raw material nutrient securely and send them to the right content, which has the potential to laboratories, as well as monitoring result in poor animal performance, or analytical processes and gathering conversely any underestimation which the validated results together via a can lead to financial loss. user-friendly, digital and customer- friendly platform. The online PNE platform is used by a wide-ranging community, with more than 1 million analyses run in the 73 countries 97% customer satisfaction of the world that use it. Two decades 97% of experience in NIR development In April and May 2017, results compared with the Areas for further progress ensures the accuracy and reliability of Adisseo conducted a previous survey conducted were highlighted and are now sustainability data provided to customers. satisfaction survey among a in 2014. A high percentage the focus for increased effort hundred of its key customers of customers rated their by Adisseo teams. around the world. relationship with Adisseo as The survey revealed a very ‘easy’. The ‘consistent product high level of satisfaction quality and availability’, ‘good (97% overall satisfaction rate, employee product knowledge’ compared with an average and ‘customer service of 92% for all companies quality’ criteria also achieved > More information at feedsolutions.adisseo.com in the sector), and stable excellent scores. customer satisfaction 10 SUSTAINABLE DEVELOPMENT REPORT 2017 – 11
Financial data security certification Listed on the Shanghai Stock Exchange since 2016, Adisseo also holds C-SOX certification. C-SOX is an abbreviation for Chinese Sarbanes-Oxley in reference to the Sarbanes-Oxley Act, a major piece of legislation on corporate governance and financial transparency. C-SOX certification is renewed annually and provides a heightened level of security for group governance and financial data. In the context of the anticorruption measures recommended by the Sapin 2 legislation in France, Adisseo has produced its first risk map on this issue, and set up a website dedicated to its policy for compliance with competition law and anticorruption measures. A key performance Adisseo receives G4-PR5 2017 90% indicator 2016 93% a reward OTIF (On Time in Full) is an important customer satisfaction 2015 93% for its management rules indicator. It measures the frequency with which customers receive their complete orders on the date requested. > The OTIF (On Tine In Full) In 2017, this indicator remained at a high level. Action plans customer satisfaction indicator are underway to ensure continued progress in this area. remains stable at a high level Adisseo was awarded the 2016 Gold Bull Leadership Award by the China Securities Regulatory Commission. This award is given to listed companies who are Certified Rationalizing processes and distinctive for their management rules, principlesof open-mindedness and equity, activities and outstanding productivity. encouraging collaborative The award was presented build confidence working to Gérard Deman, Chairman of the Adisseo Management Board, and trust and BlueStar Group board member Adisseo now has PLM is used to Collaboration and strategic advisor. a new system to structure and between product support its growth optimize cross- stakeholders is strategy. PLM functional flows, all rationalized, and (Product Lifecycle while simplifying customer satisfaction The business activities of Adisseo are certified to ensure Management) makes and automating levels are higher. that they respond fully to the needs and expectations of all it possible to manage processes from its stakeholders (employees, existing and future customers, all the documents product creation and data associated and authorization Top job applicants, official bodies, journalists, etc.) in terms of product quality, personal safety, environmental protection, with product through to customer A highly rated lifecycles. delivery. risk management, and customer satisfaction. As sources of progress and symbols of confidence and trust, these customer certifications must be renewed on a regular basis. So having the been audited by a certification body in 2017, all our facilities had their ISO 9001, ISO 14001, OHSAS 18001 and FAMI-QS certificates renewed during that year. journey 10 Following in the wake of the Nanjing plant, all the other Adisseo entities embarked on making the changes necessary to comply fully with the 2015 standards. Adisseo became a subsidiary of the Chinese Bluestar Group T ARGE OUR T ! in 2006. Since then, group revenue and employee numbers NOW have risen year-on-year. In 2015, Adisseo became the first international company to have its shares traded on the Shanghai stock market. 12 SUSTAINABLE DEVELOPMENT REPORT 2017 – 13
> OUR APPROACH TO GROUP SAFETY Target-beating Safety results for 2017 THE MOST Number of accidents per 200,000 hours worked 403-2 TRIR (Total Recordable Injuries Rate) IMPORTANT 0.79 2017 target TRIR < 0.48 PRIORITY Adisseo exceeded its safety targets 0.54 in 2017, with an overall (with BEST EVER GOAL or without lost time) accident 0.37 frequency rate of 0.37, which BEST EVER equates to 8 personal accidents TRIR FOR ADISSEO 0.40 reported across the entire group. < 0.3 0.31 This performance is one of the best in our entire industry, and is the direct result of increasingly demanding safety action plans designed to bring us closer to our Ensuring the safety of its people, facilities, products and the environment ultimate goal of zero accidents. Our long term goal is to achieve a TRIR of below 0.3 is the most important priority for Adisseo. As a result of even more demanding action plans and a heightened level of vigilance, the group exceeded its safety target in 2017. 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 This impressive performance highlights the fact that everyone is involved and committed to our ultimate shared goal of zero accidents. > A shared commitment to safety The shutdown of production at Saint-Clair-du-Rhône and Roussillon for process upgrades and regulatory inspections involved more than 1,000 people from outside the company for three weeks of intensive work. Award for Full compliance with all health and safety rules was a Adisseo non-negotiable factor governing the success of these major Spain maintenance operations. To ensure that compliance, a Health, Safety & Environment (HSE) charter was signed by Adisseo Spain received the 2017 Safety Management Award presented Adisseo and all the companies involved. by Coashiq (the Autonomous Commission for Safety and Hygiene in the Result: no accident during the entire 3-week period. Workplace for Chemical and Related Industries) in recognition of three consecutive years of zero accidents at the Burgos facility. Two A new record for Adisseo in China. The Nanjing manufacturing center has completed its second consecutive accident-free year. Safety Day zero- This impressive performance has been achieved thanks to the involvement of all its people and effective management of process Every year since 2013, Adisseo has of actively raising awareness among The program for the day includes accident safety, monitoring, follow-up and on-the-job training. Next target: 1,000 accident-free days. held a Safety Day in all its manufacturing, research, adminis- its 1,900 employees to its most impor- tant priority and the workshops, discus- sions, training ses- sions and tours. years Other excellent performances included that of the CFP (Chimie Formulation Procédé) process formulation chemistry research center at Commentry with 1,461 accident-free days, and Cinachem trative and sales fa- cilities. Safety Days ultimate goal of zero accidents. for Nanjing (Saint-Fons) and CINAbio (Toulouse), both of which completed their are an effective way fifth year with no accident reported. 14 SUSTAINABLE DEVELOPMENT REPORT 2017 – 15
> OUR APPROACH TO GROUP SAFETY INTERVIEW WITH Lahcen Allali GENERAL SERVICES, SAFETY & ENVIRONMENT MANAGER AT ADISSEO FRANCE Commentry shares > Tighter security its good measures practices PPE dispenser at Nanjing The terrorist attacks in France and the wider Europe during 2015 and 2016 persuaded Adisseo to invest around Ð3 million in introducing Twenty QHSE managers from the French WHY HAVE YOU FITTED E-CALL tighter security measures to protect people, property, products, The Nanjing plant Badged operators mining and metals group Eramet had has updated its can now collect TO ALL THE VEHICLES processes and information systems against all kinds of criminal and the opportunity to find out more about matrix of Personal their PPE from IN THE ADISSEO FLEET? malicious action (intrusion, theft, terrorism etc.), including cyberattack. the Commentry Safety Program in an Protection an automatic This security policy was maintained in 2017. “We regularly implement road risk Equipment (PPE) to dispenser located exchange of good practices. prevention initiatives, and we are reflect the reality in the control room. of daily tasks interested in any device that can All the feedback received was extremely within its units Result: simpler improve safety. eCall contributes Organizational measures already in place positive, reflecting very well on the work and workstation- management of real progress in terms of road safety. related risks. PPE and stocks. • Mapping of sensitive points at each site done by the Commentry team on site cleanliness, risk signage and marking, and effective management of joint activity related risks. Previously, only certain premium vehicles were fitted with a GPS- based emergency call system, but • Increased security inspection and access control frequency • Security provisions implemented to comply with the French ‘ Vigipirate’ standard > Act safely with eCall, we’ve been able to extend • Incorporation of security parameters at the purchasing stage Commitment, prevention and attitude that facility to all our vehicles, which (services, transportation, etc.). are the keywords of the Agir en sécurité has to be a positive step forward for • Implementation of action plans with the relevant authorities. 1461 (Act safely) initiative launched at the road safety.” Commentry facility at the beginning of Measures in progress 2017. All its employees are encouraged SO HOW DOES THIS DEVICE to participate in working groups and IMPROVE SAFETY? • Analysis of the security impacts of any organizational change, to share experience to address issues new projects, etc. such as ‘roles and responsibilities’, ‘the “When it comes to safety, the enemy • Continued vigilance in terms of access to sensitive data golden rules and standards for high-risk is always time. When you’re in a • Two-way audits conducted between facilities to increase the level situations’ and ‘positive motivation and jours sans accidents hurry, you often tend to drive faster of interaction on security issues rigorous operational standards’. Every à Commentry and therefore become more likely member of personnel is also taking the to either cause, or be involved in, an Être acteur de la sécurité (Being an active accident. contributor to safety) training module. The Cargill 3 M€ We’re also involved in awareness- Three representatives from our US raising initiatives to counter the Goal: To sustainably improve the safety customer Cargill came to visit the Nanjing same risk. And the faster emergency performance of the Commentry facility seal of plant last December. Having completed their inspection of the services can respond, the fewer after-effects casualties will have, by capitalizing on a safety culture built on interdependence. approval for laboratory, production units and logistics and more lives will be saved.” warehouse, they had a lot of positive comments for Adisseo, and rated the Nanjing company on a par with its most successful invested competitors. in tighter security measures 16 SUSTAINABLE DEVELOPMENT REPORT 2017 – 17
> OUR APPROACH TO SUSTAINABLE GROWTH > Reconciling sustainable development with cost INNOVATION savings: yes we can! AND THE RAPID How can we optimize our energy consumption? The audit conducted in 2016 identified a series of energy optimization priori- some strengths – the initiatives imple- mented have reduced emissions from the effluent treatment oven – as well as some areas for further improvement. DEVELOPMENT OF ties, with particular emphasis on our consumption of natural gas. Since then, For example: the installation of a tests have been conducted on the ovens new gas-fired oven would reduce CO2 of the Roches plant at Saint-Clair-du- emissions by 2,300 metric tons per year, > The Roches CS2 unit Rhone. The results have highlighted as well as delivering cost savings. leverages innovation ITS KEY SKILLS 2,300 The Roches plant at Saint-Claire-du- Rhône has a CS2 (carbon disulfide) unit whose operation results in fouling and regular wear to the reaction lines. METRIC TONS But a new technological innovation is now delivering very positive results. Committed to a sustainable growth model based on innovation PER YEAR The sulfur is now being recycled, and has been replaced by another on-site and the rapid development of its key skills, Adisseo pursues a policy of active Reduction in CO2 emissions intermediate solution on the feed side of the reaction lines. Because of this investment to power its global manufacturing growth. recycling is 30 times more efficient than before, with a corresponding reduction in Its 2017 acquisition of Nutriad marked a decisive new stage in the fouling and wear implementation of its strategy to become a world leader in specialty additives for animal nutrition. > JAVA: a 100% Outcome: The Roches plant has improved its production and reduced its environ- green project mental impact. > Production line The multi-stage synthesis of Vitamin A involves the use of toxic reagents, and measurement: results in the formation of tar balls that key to efficiency impose a large carbon footprint on the The Roussillon and Commentry facilities wastewater treatment plant. The JAVA now have new production line analysis (Javel Vitamine A) project offers an alter- systems that measure process perfor- native solution that uses bleach-based mance and optimize production in real chemistry. This process reduces tar, and time. The instant results generated by this therefore the need for maintenance, all measurement system are improving while significantly reducing environmen- production resource management, boos- tal impact. ting reaction efficiency, and as a result, reducing the level of non-recoverable byproducts requiring elimination. > A new in-vitro laboratory at CERN Full-scale testing at the Commentry plant. The Adisseo Center of Expertise and Research in Nutrition (CERN) now has a new Innovation to optimize technical stoppages laboratory dedicated to in-vitro experimentation. Full-scale testing at the Commentry Goal: to enable more detailed of this technique will have a direct Its purpose: to facilitate a more detailed understanding of the mechanisms governing plant. Acoustic sensors have been production shop maintenance impact on production capacity and the action of current and future products, and to improve the positioning of Adisseo fitted to a crystalizer used to recrystal- and protect – or even optimize – water, soda and energy consumption. in relation to its customers and competitors. This Ð1.1 million investment means lize methionine to provide more stoppages. If the tests prove accurate control of its ‘state of health’. successful, the implementation that R&D projects can now rely on the laboratory’s support in consolidating product technical presentations and meeting the ethical and regulatory requirements related to animal welfare. 18 SUSTAINABLE DEVELOPMENT REPORT 2017 – 19
50 27.8 26.1 20.9 18.2 40 18.5 > OUR APPROACH TO SUSTAINABLE GROWTH 30 An HSE 23.4 22.8 22.8 22.2 22.5 20 investment policy 10 0 2013 2014 2015 2016 2017 Our HSE operating Trend in HSE expenditure expenditure, Trend in HSE expenditure (in € million) which includes an ever-increasing (in € million) Operational costs HSE Investment number of regulatory constraints Operational costs HSE Investment (additional studies, higher taxes, 50 Economique value 27.8 50 27.8 26.1 etc.), is governed by a proactive HSE (in € million) 26.1 20.9 50 investment policy that has seen 18.2 20.9 40 18.5 18.2 40 18.5 more than Ð25 million invested Revenue EBITDA annually in recent years. Every 30 40 (Direct economic value created) (Undistributed economic value) new industrial project is used to 30 further improve our management of 30 1,759 100 > The updated 23.4 22.8 22.8 22.2 20 22.5 23.4 22.8 22.8 safety and environmental risks, and 22.2 1,459 22.5 20 1,364 Roussillon 71 mitigate the impacts as part of our 20 10 wider commitment to sustainable 10 52.5 growth. 0 2013 2014 10 2015 0 2016 2013 2017 2014 2015 2016 2017 warehouse center 0 > ADRY +: a new type 2015 2016 2017 2015 2016 2017 It’s the start of a new era for the logistics and packaging hub of methionine is born at Roussillon! After more than two years, construction 201-1 201-1 Economique value Economique value Public subsidies As part of optimizing every stage of the logistics and packaging work on the new ADRY+ production unit flow and boosting its reliability to increase customer satis- (in € million) (in € million) received faction and ensure secure traceability of stock, an ambitious at the Adisseo plant in Burgos (Spain) is now complete. ADRY+ is a strategic (in € million) digitalization project has been put in place for the Roussillon project for the group and will expand Revenue EBITDA the market for Rhodimet® AT88 liquid warehouse center. (Direct economic value created) (UndistributedRevenue economic value) EBITDA 10.880 10.015 methionine, at the same time as consoli- (Direct economic value created) (Undistributed economic value) dating the long-term future of the facility After successful implementation of the ‘order acceptance’ and creating more jobs. 1,759 100 1,759 100 module, the project is now in its second phase which includes 1,459 packaging declaration, shipping and stock transfers, stock Designed to address many sustainability 1,364 1,459 6.582 71 1,364 71 movements and tracking, and packaging supply. All these issues, the new unit optimizes energy consumption, limits CO2 emissions, and 52.5 modules will be integrated as part of a new interface developed 52.5 by the program for every link in the Methionine and Sodium creates no odor pollution thanks to a special waste air treatment process. Sulfate logistics chain. 2015 2016 2017 2015 2016 2017 2015 2016 2017 > A new 2015 2016 2017 2015 2016 2017 Public subsidies >Adisseoreceived Public subsidies received R&D platform acquires Nutriad (in € million) 4 5 (in € million) The acquisition and services. 10.880 The Adisseo Innovation Center of Research on Nutrition and Health of Nutriad, which 10.015 The Nutriad product 10.880 has signed an agreement with Sichuan Agricultural University in operates range, the animal 10.015 China to create a new R&D collaborative working platform. 4 laboratories and species it targets 5 production plants and its priority mar- The signature marks an important step in the ultimate Adisseo R&D 6.582 in Belgium, Spain, kets are completely 6.582 strategy to develop a worldwide network of research centers. the UK, China and complementary to the USA, highlights those of Adisseo, 6, 7 or 8 interconnected projects will be undertaken in parallel to the Adisseo ambi- and will facilitate research new strategies for reducing the environmental footprint of tion to accelerate the growth of its the development of integrated solutions Laboratories Production Plants pig production through the development of new nutritional strategies. Specialties business that deliver even by expanding its greater value to Belgium, Spain, the UK, sales forces and its 2016customers. 2017 2015 range of products 2015 2016 China 2017 and the USA 20 SUSTAINABLE DEVELOPMENT REPORT 2017 – 21
> OUR APPROACH TO SOCIAL RESPONSIBILITY BUILDING THE FUTURE > Helping to train talented young people SHARING The National Chemistry Olympics are designed to attract top final-year students and guide them toward careers in the Chemicals industry sectors. The theme of the 33rd event in 2017 was ‘Chemistry and Energy’. Adisseo partners this & CARING competition and presented the top award for the regional competition in Clermont Ferrand. > Collaborating > Welcome to with Spanish universities AgroPariTech students Committed to an active policy of corporate social responsibility, The Burgos facility in and Victory: Learning Master’s program The saint-clair du rhône facility plays host Spain is increasingly about Disability’. at the University of to engineering students from agroparitech. Adisseo supports many initiatives to promote diversity and social supportiveness reaching out to the The production plant Burgos. This visit offered a special opportunity to country’s universities: also welcomed a Although very diffe- discover how various aspects of their theory (local events and support for humanitarian organizations), in 2017, the Adisseo group of students rent, these events education are applied in the industrial context. group sponsored a from the University of were greatly appre- The ongoing research and innovation policy occupational wellbeing and health (psychosocial risk prevention summer school at Valladolid Chemical ciated by the talented and the diversity of Adisseo research centers the University of Engineering faculty, young people who proved of particular interest to these future and closer integration of disabled people into the labor force) and jobs Burgos on the subject as well as students on attended them and engineers. of ‘Motivation, Effort the Human Resources may one day Adisseo! and careers (training, etc.). > Alterion in the spotlight at Bangkok Alterion is a natural probiotic solution for poultry, which promotes intestinal health and limits the use of antibiotics. A workshop session focusing on this new probiotic solution launched by Adisseo and Novozymes was hosted at the Faculty of Veterinary Sciences at Chulalongkorn University in Bangkok Thailand, and attended by many potential customers, all of whom expressed great interest in the innovation. > Adisseo opens its doors to the public As part of the open day events organized by the Nord-Isère Chamber of Commerce and Industry, > Helping the Roches-Roussillon Promoting careers 200,000 facility gave the general to train young people public the opportunity to and building the future visit and explore its Saint- Clair-du-Rhône production The Chemistry This event, which superb opportunity Every year, Adisseo In 2017, seven Within the company, plant. Village careers fair in attracts all the major to meet Chemistry offers internships first-degree and they are supported Lyon and Paris have chemicals industry and Animal Nutrition to provide hands-on postgraduate degree by an experienced Aim: to inform the public become unmissable stakeholders and students and training in the students attended tutor in completing about the work it does and events for Adisseo, around 200,000 encourage their visitors at the 22nd Mondial des Métiers workplace for young an induction day at the study task set for discuss it with interested and 2017 was no visitors in both vocation. people. the Adisseo facility in the full period of their visitors. exception. cities, provides a careers fair in Lyon Commentry. training. 22 SUSTAINABLE DEVELOPMENT REPORT 2017 – 23
> OUR APPROACH TO SOCIAL RESPONSIBILITY Effectif total Monde COMMITTED par zone géographique en 2017 TO EMPLOYEE SATISFACTION Effectif Total total Monde 404-1 par zone globalgéographique labor force en 2017 by region in 2017 > Bluestar Summer Camp: amazing vacations 1,957 Every year, the Bluestar Group offers all its subsidiary companies around the world the employees opportunity to invite the children of their employees to spend 3 weeks of their summer > The importance of school vacation in China. wellbeing The scheme is voluntary, Number and whereofthe employees number of2016 : 1,901 is greater than the quota applications in the workplace Number of employees 2015 : 1,828 allocated to each company, places are allocated on the basis of a draw. A group of young Convinced that reclining relaxation > Hands-on training people aged between 9 and 13 will then be drawn together from all over the world to travel to China and spend 3 weeks immersed in Chinese culture. 1,957 wellbeing in the chairs and many The trip includes: cultural visits, sport, accommodation with local families, shows 1,957 workplace and other facilities. performance are and other events… In 2017, 10 children of Adisseo employees joined 40 other children Because the passing This is then used of 14 nationalities to enjoy amazing vacations! inextricably linked, The Antony facility on of skills is a key to build training the Adisseo group was awarded the factor in the long- modules that uses local initiatives to improve the Second Prize in the ‘Workplace Quality term perpetuation of combine mentoring employees employees > Preventing expertise, Adisseo with group quality of working of Life’ category of 2016 labor force: 1,901 Training at Adisseo in 2017 404-1 has been involved classroom training life for its people the Les Lauriers by facilitating de la Prévention since 2016 in the and hands-on 2015 labor force: 1,828 (In Europe by employee and professional category) psychosocial ambitious ADDIXYZ production line teleworking, competition from workstation sessions. Number of employees 2016 : 1,901 *Workers, Technicians, Supervisors (non-management) encouraging sport on among 6,000 company premises, participating training project for Number of employees 2015 : 1,828 1,483 risks employees, with It is no longer a 45,758 h 872 47 h and providing companies. particular emphasis rare sight to see WTS* WTS* WTS* on production the operators of our workstations. industrial facilities 2 nd using tablets to EUROPE, MIDDLE EAST, As part of this guide their actions! AFRICA & CIS Number Number Average project, every of training of employees number Adisseo facilities are involved in hours receiving training of training hours workstation skill 375 — — — preparing a global psychosocial has been identified by the operators 52,751 in total h 1in,105 total 41 h risk prevention initiative for action on three levels: themselves to build Les Lauriers de la a matrix of basic job CHINA vs 43,269 h in 2016 vs 1,055 in 2016 vs 35 h in 2016 Identifying risk factors Prévention Second Prize skills. Training at Adisseo in 2017 vs 28,235 h in 2015 vs 966 in 2015 vs 24 h in 2015 to identify them and eliminate them (In Europe by employee and professional category) 65 *Workers, Technicians, Supervisors (non-management) ASIA PACIFIC 6 ,993 h Managers 233 Managers 24 h Managers Increasing everyone’s understanding of this subject, and limiting exposure to high-risk situations 45,758 h 872 47 h Working with employees 43 WTS* WTS* WTS* in times of difficulty > Workplace and with the teams in the event NORTHNumber & CENTRAL Wellbeing week of serious incidents Number Average of training ofAMERICA employees number hours receiving training of training hours — — Taking care of lifestyle… range of activities — 31 yourself, disability During Workplace focused around this 52,751 in total h 1in,105 total 41 h in the workplace, improving your Wellbeing Week at Commentry, central theme. workstation and employees were vs 43,269 h in 2016 vs 1,055 in 2016 vs 35 h in 2016 vs 28,235 h in 2015 SOUTH AMERICA vs 966 in 2015 vs 24 h in 2015 living a healthy offered a broad 24 SUSTAINABLE DEVELOPMENT REPORT 2017 – 25 6 ,993 h 233 24 h
> OUR APPROACH TO SOCIAL RESPONSIBILITY > Triple awards at BANC COMMITTED TO Three employees of Bluestar Adisseo Nanjing Company have received awards Process engineer Li Yan came top in the ‘Excellent Proposals for Responsible Reduction for Unit 100’, which has cut the cost of certain raw materials and improved CUSTOMER SATISFACTION presented by the Nanjing Chemical Industry Park – the national chemicals industry Care 2016’ category for her water consumption reduction project. production costs. Lastly, team leader Miao Jian received the ‘2016 Worker of base with more than 200 Zhang Yajun, also a process the Year’ award. international companies – in engineer, took third in the Adisseo makes a high- > Closer links > A successful first Adisseo recognition of their personal performance in the workplace. same category for his project on ‘Natural Gas Consumption profile contribution to the with JBS Poultry Simposio Leite Integral Adisseo South Innovation meetingt BUILDING SUSTAINABLE RELATIONSHIPS America took part in the second workshop on A FIRST FOR nutrition and quality ADISSEO USA! The Simposio Leite Integral international symposium sponsored by Adisseo is an > Practical support alongside JBS, the important event in the calendar of the Brazilian dairy industry, attracting more than largest Brazilian The first meeting 600 nutritionists, lecturers, researchers and technicians from 10 different countries. multinational food between the Adisseo for Third World farmers industry operator. Poultry Innovation At the 2017 symposium, the group Innovation and Marketing Director made a very well The workshop Network (APIN), a received presentation on the subject of ‘Amino acid: an effective tool for improving provided the group of avian nu- opportunity for tritionists, vets and meat quality’. academics discussed Since 2015, Adisseo has provided its support for a poultry farming program in Benin working Adisseo to present its products and and considered a alongside the NGO Élevages Sans Frontières, which provides families with a full package of services to around broad range of indus- support so that their farming activities provide not only a source of food, but also an income. 102 professionals try issues. So donations of livestock are accompanied with practical help on fitting out outbuildings, the > Adisseo Roussillon: from the different units of JBS and the Guest speaker Jeff provision of equipment and training, and ongoing follow-up support for breeding and animal be my guest Lyons, Senior Vice health. company’s executive President at US retail Many initiatives continue to be implemented within Adisseo entities to collect donations that are management giant Costco Whole- forwarded in full to the Benin program and matched euro-for-euro by Adisseo management. team to facilitate sale, set out his over- Since 2015, €42,000 in program funding has been raised in this way. The Roussillon facility rolled out the red interaction with the view of the market carpet to its customers from the Benelux nutritional leaders of for traditional and > Sustainable development: countries, Germany and the UK on a day the Brazilian giant. organic chicken. packed with opportunities to interact. Now, more than ever, 102 a week of committed The day included: an introductory consumers want presentation on the facility and platform, traceability and the a tour of the site and an update on the knowledge that in- involvement methionine market. Customers attending dustry stakeholders included Denkavit, Agrifirm, John are seriously addres- Thompsons Ltd, Wuebken and HS Shraeder, professionals sing environmental and all clearly enjoyed the opportunity. issues. present Many initiatives were organized by At Commentry, the car sharing challenge individual group entities during European raised Ð1,500 in management donations Sustainable Development Week. for the mileage saved, and the organic > Congratulations to the For the third consecutive year, the Burgos facility in Spain took part in a Solidarity breakfast hosted at the Antony head office showcased the all-new digital Nanjing R&D team race open to all employees of companies version of the 2016 Sustainable operating in the same industrial park. Development Report and Zé-Watt electric The number of competitors fielded by the vehicle charging points for employees. group and the performances delivered This charging infrastructure is the The work done by the Franco-Chinese R&D team at Adisseo by its runners won it the Intercompany result of the winning ideas submitted > Passing on 2 Nanjing was recognized with an award at the Franco-Chinese Award. as part of the ‘Suggestion Box’ initiative sustainable nd Innovation Awards ceremony hosted by the France-China launched in 2016. Committee. lifestyles” The METHISSEO (Methionol for Adisseo) project to develop > Facilitating Adisseo South paper cups instead an innovative process for producing methionol, an important aromatic compound, from MMP took second prize in the employment for people with disabilities America was of plastic, and actively involved in the creation of a competition. Methionol is found in significant concentration Sustainability Week local signature line in the Chinese grain alcohol known as Baijiu (白酒) and in The METHISSEO The Disability and solidarity adaptations, closer organizations in 2017: encouraging designed to remind fermented products, such as soy sauce (Kikkoman). The project takes silver diagnostic analysis purchasing partnerships with France to improve waste recycling with all customers of winners were congratulated by Jean-Pierre Raffarin, the former conducted in 2015 initiatives. the Etablissements working conditions the introduction Adisseo’s commit- in the Franco- was used by Adisseo The impetus et Services d’Aide for the disabled of special sorting ment to sustainable French Prime Minister, and Cédric Villani, French Member Chinese innova- to implement an was maintained par le Travail employees of bins, the use of development. of Parliament, and the 2010 winner of the Fields Medal for action plan for during 2017 with (ESAT) sheltered Adisseo. mathematics. tion awards boosting its hiring workstation employment 26 SUSTAINABLE DEVELOPMENT REPORT 2017 – 27
900 875 850 > OUR APPROACH TO THE ENVIRONMENT 825 800 2.579 2.521 2.544 775 > Significantly higher business volumes 750 725 713 700 675 TO WORK 650 625 6 600 The business index illustrates the trend in production volumes at Commentry, 575 Roches-Roussillon, Burgos and Nanjing. 550 525 Business volumes continued to increase strongly in 2017 and were driven by the ramp-up TOWARDS ZERO 500 14.594 14.315 13.893 of the new methionine production facility in China and reliability improvements in our European units. 250 The impetus is expected to continue in 2018 as a result of multiple investments focused on increasing capacity. 225 This trend should be viewed in light of closely controlled2015 environmental 2016 results, 2017 200 175 many of which show an improvement over the period. 150 129 ENVIRONMENTAL (million m3) 125 Volume of water discharged 100 84.7 into surface water after treatment 60.8 75 Volume of water discharged 7 50 directly into surface water 38.9 25 37.5 Business index 0 2.8 IMPACT (base 2013) 2015 2 140 Waste 140 (metric tons) (thousand metric tons) COD (Chemical Oxygen Dem 133 SM (Suspended Matter) 130 BODT (Biological Oxygen De 37.6 Total nitrogen 121 121 Total phosphorus 40.6 40.5 120 29.7 32.9 The Adisseo ambition is perfectly clear: to work towards zero environmental impact 26.2 24.7 and maximize the positive effects for its customers. 20.7 110 21 Every year, new projects are implemented to limit the environmental footprint 100 100 29 of its business activities. New projects range from favoring the use of rail, river, 23.1 23.4 90 and sea transportation to reducing odor pollution or using biomass to provide energy for its production plants. 2015 2016 80 2017 2013 2015 20142016 2017 2015 2016 2017 Non-hazardous waste Incinerated waste (D10) Hazardous waste Waste spread in agriculture (R10) Materials consumption Water abstraction 301-1 303-1 (thousand metric tons) 9.61 9.75 8.85 0.727 0.816 980.8 0.757 927.1 835.3 2015 2016 2017 Direct materials consumed Non-renewable materials consumed 22.037 23.453 22.453 2015 2016 2017 Materials consumption is directly linked At the Commentry plant to the significant increase Energy consumption in business volumes seen in 2017, (million m3) Drinking water (terajoules) and particularly the ramp-up The Commentry biomass project of the Nanjing plant. Process water (untreated water/groundwater) is up and running! Total direct energy consumption Indirect energy consumption 2015 2016 2017 Water consumption was closely controlled, First announced in 2012, the project became operational at the end of which is equivalent to the domestic 3,709 3,403 despite increased business volumes. 5,420 1,561 to build a cogeneration plant at Com- 2017. It is now able to meet 50% of electricity demand generated by 3,304 5,423 1,613 mentry is now complete. The bio- the Commentry plant’s requirement 100,000 people (excluding heating). Please note the high level of effectiveness delivered 4,8531,385 mass boiler is fueled by woodchips for process steam, and will generate by process water consumption reduction initiatives. from the region’s upland forests and 102 GW/h of electricity per year, 28 SUSTAINABLE DEVELOPMENT REPORT 2017 – 29
> OUR APPROACH TO THE ENVIRONMENT 2015 2016 2017 Greenhouse Greenhouse gas gas emissions > Targeting 2015 2016 2017 gas emissions Indirect greenhouse emissions (thousand metric tons of CO equivalent) 2 ((thousand metric tons of CO2 equivalent) Zero Odor 80,.7 Direct greenhouse gas emissions 83.3 Indirect greenhouse gas emissions 305-1 305-2 REDUCING OUR GREENHOUSE 70 386.4 80,.7 83.3 351.3 367.8 70 GAS EMISSIONS ADISSEO HAS BEEN WORKING FOR A YEAR NOW ON REDUCING TS ODOR POLLUTION. An odor map has been produced for > Adisseo 2015 2016 2017 each production plant to identify all odor emission locations, and action plans is helping 2015 2016 2017 2015 2016 2017 implemented to eliminate the most problematic sources. At the same time, studies have been conducted to provide a to reduce Indirect greenhouse gas emissions Greenhouse gas emissions (the accumulated total of direct and indirect emissions) more detailed understanding of odorous molecules and the relationship between CO2 emissions 80,.7 83.3 are tightly controlled and showed a reduction in 2017 largely as a result70 of a major technical shutdown of units (for regulatory checks and/or significant process modifications). odor and chemistry, and to assess treatment effectiveness. The use of sensors to provide real-time NOx and SOx monitoring of emissions is now under Every year, 10 billion metric tons of goods are shipped around the emissions test to identify solutions tailored to the world. By 2050, traffic will have increased by a further 40%. As a (metric tons) NOx and SOx emissions NOx and SOx specific needs of each production plant. 305-7 result, achieving the target of limiting global warming to the 2°C (metric tons) emissions target will require the associated CO2 emissions to be reduced by (metric tons) Elsewhere, the CERN research center at 580 40% over the same period. Commentry has implemented a solution 2015 2016 2017 that effectively reduces pig farming odor 534 580 Adisseo is contributing to the achievement of this target by 575 emissions. favoring the use of rail, river and sea transportation, and 534 673 continues to work collaboratively with TK’Blue, the transportation 575 labeling and rating agency which assesses shippers and freight 467 forwarders on the basis of eco-responsibility criteria to promote 673 369 the least polluting solutions. 467 369 > Certificated So, for example, 1,300 metric tons of sodium sulfate have been 2015 2016 2017 shipped directly from the river port at Salaise-sur-Sanne (Rhône- Alpes) to Alexandria in Egypt. A 100% sustainable development NOx and SOx NOx emissions SOx emissions recycling 2015 2016 2017 initiative. emissions NOx emissions SOx emissions (metric tons) NOx (nitrogen oxide) emissions have stabilized, although SOx (sulfur oxide) emissions rose in 2017. This was due to the greater use made of safety flares at the Roches de Condrieu plant to avoid any negative environmental impact during 580 1,300 By its involvement in the recycling of disrupted operation of its installations, particularly as a result of the sudden loss of all electrical supplies. A plan to improve the reliability of the plant’s electrical sacks in Germany via its membership of 534 the REPASACK (Recycling Paper-Sack) 575 power supplies has been prepared by our power company. METRIC take-back system, Adisseo gives its 673 end-user customers in Germany the TONS opportunity to participate in the take- 467 back and recycling of the paper sacks in 369 of sodium sulfate which its products are delivered. shipped from the river port at Salaise-sur-Sanne 2015 2016 2017 Following collection, these sacks are sorted, processed and recycled as a NOx emissions SOx emissions secondary raw material for the paper industry. > Burgos and CERN By doing this, Adisseo has achieved the following savings in a single year: go electric 7,484 kg of resources and 770 kg of greenhouse gas emissions. 7,484 kg 770 kg As it continues to work trucks. The new trucks also uses noisy, greenhouse towards achieving its improve working conditions gas-emitting conventionally target of a 66% reduction in terms not only of hygiene powered vehicles! in greenhouse gas (GHG) and health, but also in terms The center has now emissions from diesel of safety. purchased an electric vehicle vehicles, the Burgos plant The Adisseo Center of for use by those members of in Spain has acquired a Expertise and Research in staff who need a vehicle for of resources less greenhouse gas emissions number of new electric lift Nutrition (CERN) no longer their work. saved in a single year in a single year 30 SUSTAINABLE DEVELOPMENT REPORT 2017 – 31
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