Restoring Hope: Responding to Career Concerns of Immigrant Clients

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Restoring Hope: Responding to Career Concerns of Immigrant Clients

                                                                                                  Tatjana Elez
                                                                               University of British Columbia

            Abstract                    mer of 1996, welcomed by the              career in Marriage and Family
                                        smiling faces of my husband and           Therapy, and a couple of chil-
         Immigrants, whose career       a few close friends. It felt good to      dren, I am currently completing
path is often different from the        reunite, and we were happy that           PhD studies in counseling psy-
one described in traditional ca-        the bureaucratic procedure that           chology. Now in my forties, I can
reer theory, compose a large por-       included extensive paperwork,             finally see a possibility of prac-
tion of the work force. As a            medical exams, and a long wait            ticing in my chosen field again.
result, a modified career theory        was finally over. Prior to migra-         This prospect is exciting and
and career counseling strategies        tion, I graduated from the Uni-           scary, as I have struggled be-
that respond to this population’s       versity of Belgrade and worked            tween letting go and holding onto
specific circumstances are              for several years as a psycholo-          my identity as a psychologist in
needed. In this paper, issues in        gist in a hospital. I made a deci-        the past sixteen years.
immigrant career transition are         sion to migrate in order to join                   A number of privileges
described, including barriers that      my husband who had left the               along this path enabled me to ar-
interfere with the transition           country due to circumstances of           rive at this point, privileges that
process and factors that con-           war. According to professional            many immigrants are not so for-
tribute to its success. Immigrants      and administrative definitions, I         tunate to have. This included
face many intra-individual, rela-       was a voluntary migrant who had           white skin, physical ability, edu-
tional, and contextual level barri-     met the requirements of educa-            cation, English proficiency, belief
ers along with challenges of            tion and language proficiency             in my capacity to succeed, eco-
cultural adaptation. Successful         outlined in the Canadian immi-            nomically self-reliant community
transition relies on factors within     gration guidelines. At the time           left behind, familiarity with Euro-
the individual, such as adaptabil-      this decision was made, my coun-          pean cultures and traditions, and
ity and hardiness, and also on re-      try was falling apart under the           strong support of my husband.
lational and systemic supports,         pressures of war that had brought         Without these privileges, my cur-
such as family, language pro-           upon us economic sanctions and            rent education would likely have
grams, and government spon-             consequent poverty. As a young            not been an option.
sored organizations. Suggestions        adult, I was not only facing inse-                 The notion of migration is
for counselling practice are of-        curities of my country’s economic         frequently romanticized and as-
fered, derived from a multi-            collapse, but was also dealing            sociated with images of a better
leveled interactive conceptual          with adversities of war and isola-        life, safety, and increased access
framework. Interventions tailored       tion, including separation from           to economic and occupational re-
to address individual, relational       my husband and his forced mi-             sources. In the hope of a better
and contextual levels are pre-          gration to North America.                 future for their families and
sented, with an emphasis on so-                  Like many professionals          themselves, immigrants leave
cial justice interventions that are     trained in other countries, I lost        homelands and arrive at new
seldom discussed in psychologi-         the rights to practice as a psy-          landscapes where they have to
cal literature. The author presents     chologist in Canada and em-               build lives, establish careers, and
a part of her own experience to         barked on a long path towards             find ways to adapt. After an ini-
illustrate the issues.                  re-establishing career that I per-        tial sense of relief, many immi-
                                        ceived to be a crucial part of my         grants find themselves struggling
       I arrived at the Winnipeg        identity. After a few jobs taken in       with a difficult transition in
International Airport in the sum-       order to survive, a degree and            which vocational obstacles fre-

      The Canadian Journal of Career Development/Revue canadienne de développement de carrière
      Volume 13 Number 1, 2014
Strategies in Immigrant Career Counselling
                                                                                                                  33
quently serve as a major source        published in a recent twenty year        try play in career transition of im-
of stress (Yakushko, Backhaus,         period address immigrants’ ca-           migrants. Career can be a signifi-
Watson, Ngaruiya & Gonzalez,           reer development. This is surpris-       cant source of empowerment in
2008; Yakushko, Watson &               ing, considering that numbers of         the new country through creating
Thompson, 2008). Challenges            immigrants have been steadily in-        opportunities to learn about the
often include unemployment, un-        creasing in North America in the         culture and language (Yakushko,
deremployment, loss of previ-          past few decades.                        Backhaus, Watson, Ngaruiya &
ously held professional                        The purpose of this paper        Gonzalez, 2008), providing a
credentials, and professional sta-     is to outline issues that the immi-      sense of meaning, decreasing so-
tus, change from professional to       grant population faces in their          cial isolation, and defining status
service and manual labour, ex-         process of career transitioning          and identity (Aycan & Berry,
tended work hours, and lengthy         and to offer practical suggestions       1996; Ishiyama, 1995). Aycan
periods of time away from fami-        for career counsellors working           and Berry (1996) found that du-
lies (Pope, Cheng, & Leong,            with immigrant clients. Labels,          ration of unemployment and cur-
1998; Yakushko, Backhaus, Wat-         such as immigrants, can be harm-         rent employment status have
son, Ngaruiya & Gonzalez, 2008;        ful and it is necessary to clearly       critical implications for well-
Yeh, Kim, Pituc & Atkins, 2008;        define this term. While acknowl-         being and adaptation of immi-
Yost & Lucas, 2002). Research          edging her own ambivalence               grants. The decline in
indicates that over one half of the    about the term immigrant, the au-        employment status and difficulty
recent Canadian immigrants does        thor maintained this terminology         regaining or achieving upward
not work in their specialized pro-     for the sake of consistency with         mobility have been found to in-
fessional field after immigration,     existing literature. Immigrants          crease acculturation stress, result-
despite being highly qualified.        are considered to be voluntary           ing in negative self-concept,
They earn less, are more likely        migrants whose decision to move          alienation from the society, and
unemployed and underemployed,          is mainly motivated by eco-              adaptation difficulties (Aycan &
and have a limited perspective         nomic, social, and familial fac-         Berry, 1996). Other scholars sug-
for career advancement (Chen,          tors, and are generally able to          gest that unemployment, eco-
2008).                                 return to their countries of origin      nomic hardship, and job demands
         Immigrant career path is      if they choose to (Yakushko,             constitute major factors con-
often different from that of per-      Watson & Thompson, 2008; Yost,           tributing to depression, anxiety,
sons who grew up exposed to ca-        2002).                                   and mental illness in the immi-
reer discourses typically                                                       grant population (Ishiyama,
described in traditional career            The Experience of Career             1995; Yakushko, Backhaus, Wat-
theories (Holland, 1997; Super,            Transition in Immigrants             son, Ngaruiya & Gonzalez,
1957). Career counselling with                                                  2008). These factors not only af-
immigrant clients requires under-              In spite of the significant      fect individual migrants, but also
standing of this population’s          relationship between unemploy-           have a significant impact on their
unique and complex circum-             ment/underemployment and                 relationships and family dynam-
stances, and a set of practical        health, largely established in the       ics, causing intergenerational
tools specifically tailored to ad-     general population, little is            conflict and transforming family
dress issues of immigrant career       known about the impact of career         roles (Pope, Cheng & Leong,
development. Unfortunately, psy-       transition on immigrant health           1998; Yakushko, Backhaus, Wat-
chological knowledge regarding         and well being (Aycan & Berry,           son, Ngaruiya & Gonzalez,
career experiences of immigrants       1996). Psychological literature          2008;Yost & Lucas, 2002).
is relatively sparse. In their re-     has yet to provide information           Asanin Dean & Wilson (2009)
view of four major professional        about the role employment below          identify three main pathways
career related journals, Flores,       the level of one’s educational           through which employment/un-
Hsieh and Chiao (2011) found           preparation and additional chal-         deremployment affects mental
that only 0.01% of all articles        lenges of adaption to a new coun-        health of immigrants. First, lack

                       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
                                                                                      Volume 13, Number 1, 2014
Strategies in Immigrant Career Counselling
34
of income is particularly impor-        education and being relatively           Ngaruiya & Gonzalez (2008)
tant for those in the position of       proficient in English, we were           classify barriers into individual,
supporting their families. Second,      equipped with privileges that            group, and contextual. Group and
immigrants experience de-               would allow us to complete the           contextual level barriers signifi-
skilling, or a loss of skills previ-    required training and re-claim           cantly overlap and will be con-
ously acquired through education        occupational rights. We did not          sidered together. In addition, the
and work, due to their inability to     have an obligation to support            author believes that it is impor-
continue in their chosen career.        children, although for several           tant to consider the influence of
Third, identities tied to one’s role    years during the war we sent             significant relationships in immi-
of a breadwinner, a professional,       money to our family members              grant career transition.
or a person employed in the soci-       who stayed behind. As I at-
ety are lost, which results in a        tempted to enroll as a graduate                   Intra-individual
significant degradation of social       psychology student, I learned            barriers. Barriers in immigrant
status.                                 about financial pressures, GRE           career transition, most commonly
        Most of the existing liter-     requirements, and the need to            described in psychological litera-
ature on immigrant career transi-       study materials very similar to          ture, could be classified as indi-
tion focuses on barriers that           what I had already learned back          vidual level barriers. This
immigrants face in their attempt        home. The cost of the application        includes language proficiency is-
to establish a career in the host       for multiple training sites, and tu-     sues (Amundson, Yeung, Sun,
country and on associated chal-         ition for years of graduate train-       Chan & Cheng, 2011; Aycan &
lenges. Consistent with contem-         ing in psychology were way               Berry, 1996; Ishiyama, 1989;
porary career theory that suggests      above what was affordable. As            Leong & Serafica, 1995; Ma &
a view of career as inseparable         new immigrants, we could not             Yeh, 2010; Yost & Lucas, 2002;),
from general life and personal          move to another Canadian city or         individual differences in cultural
concerns (Krumboltz, 1993;              to the US to study. The GRE test         adjustment (Lee & Westwood,
Pope, Cheng & Leong, 1998;              that was designed for native Eng-        1996; Aycan & Berry, 1996), un-
Savickas, 2009; Super, 1993),           lish speakers seemed impossible          realistic expectations prior to mi-
immigrant career transition is          to pass. My path to becoming a           gration (Lee & Westwood, 1996),
often described in the context of       graduate student in my chosen            and lack of job finding tech-
a larger adaptation process.            field was engulfed by insur-             niques (Westwood & Ishiyama,
                                        mountable financial and systemic         1991). Other intra-individual bar-
Barriers Affecting Immigrant            obstacles. This experience was           riers that have been described are
Career Transition                       devastating, as my options for re-       lack of knowledge regarding the
                                        claiming this significant part of        labour market and the commu-
         After a long wait and sep-     my identity seemed very limited.         nity, no clear and feasible career
aration from my husband, I was          The future of my career appeared         goals, lack of awareness of serv-
happy to sign any documents at          bleak.                                   ices (Amundson, Yeung, Sun,
the Canadian Embassy that                       Many barriers that delay         Chan & Cheng, 2011), difficulty
would allow us to move on with          immigrant integration into the           in self-validation (Ishiyama,
our lives. I was warned that I          work force and significantly af-         1995), skills, education, emo-
might not be able to practice as a      fect career transition have been         tional and cognitive challenges
psychologist in Canada, but ca-         identified. Research demonstrates        (Koert, Borgen & Amundson,
reer was not my primary concern         that educational and career barri-       2011). Personal characteristics
at the time. I was in my late twen-     ers that are encountered become          such as age, gender, and marital
ties, and my plan was to re-train       internalized into immigrants’ be-        status can also enable or slow
in order to eventually re-claim         lief system consequently limiting        down immigrant career transition
my professional identity. As a          career aspirations (Jackson, Ka-         (Yost & Lucas, 2002). Intra-indi-
young couple without children,          canski, Rust & Beck, 2006).              vidual focus, typical within the
having a considerable level of          Yakushko, Backhaus, Watson,              psychological discipline, offers

      The Canadian Journal of Career Development/Revue canadienne de développement de carrière
      Volume 13 Number 1, 2014
Strategies in Immigrant Career Counselling
                                                                                                                  35
strategies for improving immi-         by realities of our capitalist soci-     have a significant impact on the
grant career transition through re-    ety. Long working hours, time            immigrants’ transition, negate the
moval of intrapersonal obstacles       away from the family, and low            concept of linear individual ca-
and through increased adjustment       paying jobs become obstacles to          reer development, implied in tra-
to the new culture. These strate-      language or educational advance-         ditional career theory (Holland,
gies mostly focus on learning          ment (Ma & Yeh, 2010;                    1997; Supper, 1980). According
new skills and on developing a         Yakushko, Backhaus, Watson,              to Stableton (2007), contextual
level of flexibility necessary for     Ngaruiya & Gonzalez, 2008).              factors are “any events or cir-
career adjustment, often involv-       Due to financial pressures of sup-       cumstances that have an impact
ing a career change. For example,      porting families in the new coun-        on an individual’s life-career” (p.
career counsellors can help            try and the ones left behind,            293). Circumstances such as flee-
clients look for ways to               many immigrants are unable to            ing one’s country of origin, polit-
strengthen language skills, retrain    take language classes (Flores et         ical oppression, history, labour
(Lee & Westwood, 1996), de-            al., 2011; Yost & Lucas, 2002).          laws, natural disasters, violence
velop efficient self-validation        Re-training is not an option for         and poverty are examples of such
strategies (Ishiyama, 1995), re-       many immigrant professionals,            contextual factors. The author ar-
hearse mock job interviews (Ma         due to systemic obstacles that are       gues that our understanding of
& Yeh, 2010), and enhance per-         outside the boundaries of their          career development needs to take
sonal skills such as hardiness         power. According to Bauder               into account the role of family,
(Koert, Borgen & Amundson,             (2003), immigrant labour has             community, history, socio-cul-
2011). Limited findings indicate       been systematically devalued             tural, and political circumstances
that there is an increase in status    through regulatory institutions’         influencing one’s career (Stable-
and earnings over time, as a re-       active exclusion of immigrants           ton, 2007).
sult of language skill develop-        from the upper segments of the                    The contextual lens has
ment and expanded familiarity          labour market. As professional           been widely acknowledged in
with cultural and business related     associations, regulatory bodies,         contemporary career theory that
practices (Aycan & Berry, 1996).       and employers give preference to         calls attention to variables ex-
         Although it offers helpful    native born and educated work-           tending far beyond the individual
tools to career counsellors, a pure    ers, access to the most highly de-       experience (Blustein, Palladino,
intra-individual approach may          sired occupations is                     Schultheiss, & Flum, 2004; Har-
not be sufficient for understand-      systematically denied to immi-           tung & Blustein, 2002; Pryor &
ing the career transition experi-      grants, resulting in eventual loss       Bright 2009; Richardson, in
ence of immigrant clients. Career      of skill, or de-skilling. Migrants       press; Young, Valach & Collin,
transition does not happen in iso-     whose foreign education and cre-         2002). Although these contempo-
lation, and is embedded in a           dentials are not recognized in the       rary theorists significantly differ
larger network of relationships,       host country are often limited in        in their approach to career, most
society, and culture that enables      access to employment due to the          modern conceptualizations of ca-
or thwarts individual attempts.        differential assessment of their         reer development call attention to
Hartung and Blustein (2002) sug-       credentials and work experience          trends of globalization, and the
gest that a career decision mak-       (Bauder, 2003). For many such            changing nature of labour market
ing model should incorporate           migrants, the path towards re-es-        and work contexts. Modern so-
differences not only in individual     tablishing the original career and       cial trends, which affect career
decision making styles, but also       related occupational and social          development of all society mem-
in one’s access to social and eco-     status is very long and extremely        bers, are especially salient for im-
nomic opportunities. In spite          difficult (Chen, 2008).                  migrants who, by definition,
being aware of the fact that they                                               change life and work contexts
need to improve their language                 Relationship, group, and         through migration.
skills or retrain, many immi-          context level barriers. Unpre-                    The effect of relational
grants are limited in their efforts    dictable contextual factors, which       variables on career development

                       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
                                                                                      Volume 13, Number 1, 2014
Strategies in Immigrant Career Counselling
36
has been demonstrated in litera-        unfamiliarity with cultural norms        in the country of origin and in the
ture on social support. Relational      resulting in a need to negotiate         receiving country (Bauder, 2003).
support from family and others          cultures. It has been demon-             According to Asanin Dean &
are critical factors in promoting       strated that the impact of these         Wilson (2007), fifty five percent
academic success and career as-         challenges lessens with cultural         of skilled immigrants in Ontario
piration of immigrant youth             immersion and expanded experi-           who are able to find work within
(Jackson, Kacanski, Rust &              ence (Aycan & Berry, 1996;               the first six months in the country
Back, 2006). Government spon-           Chen, 2008).                             do so outside of their field of ex-
sored support systems and com-                   Other systemic barriers,        pertise, mostly accepting part
munity resources have been              however, are much more difficult         time jobs. The phenomenon of
identified as helpful factors in        to overcome. Requirements of             de-skilling exacerbates health
immigrant career success (Koert,        Canadian credentials and “Cana-          problems not only for the indi-
Borgen & Amundson, 2011),               dian experience” place newcom-           vidual migrants but also for their
while absence of such supports          ers in a no-win position,                families (Asanin Dean & Wilson,
can be major impeding factors in        systematically devaluing knowl-          2007).
immigrant career transition.            edge, experience, and human and                    Another source of sys-
         Group and contextual bar-      cultural capital that immigrants         temic barriers is related to the
riers that have been described in       bring to their new country               host culture’s attitudes towards
the literature include cultural val-    (Bauder, 2003; Chen, 2008). “In          immigrants and related oppres-
ues, immigration status, experi-        most cases, foreign-earned cre-          sive practices. Immigrants can be
ences of oppression and                 dentials and qualifications be-          seen as competitors in the labour
discrimination (Ma & Yeh, 2010;         come invalid in Canada, leading          market, as intruders in one’s terri-
Yakushko, Backhaus, Watson,             to a total loss of previous profes-      tory, or as difficult to interact
Ngaruiya & Gonzalez, 2008),             sional status and/or a re-qualifi-       with (Lee & Westwood, 1996).
strain on family roles, separation      cation process that requires a           Yakushko, Watson & Thompson
from the family left behind, and        huge amount of time, energy, and         (2008) suggest that oppression,
loss of support networks (Flores        money” (Chen, 2008, p. 430). In          rooted in racism, sexism, xeno-
et al., 2011). Aycan and Berry          addition, newcomers are often            phobia, and poverty, is one of the
(1996) identify four major barri-       misinformed that their profes-           major sources of stress faced by
ers that delay integration of im-       sional credentials will be valued        immigrants. According to
migrants into the work force in         in the host country (Neault,             Ishiyama (1995), immigrants
Canada. These barriers include          2005). Recognition of profes-            often face invalidating experi-
lack of recognition of occupa-          sional qualifications is a jurisdic-     ences related to loss of identity,
tional accreditation and educa-         tion of regulatory professional          role, sense of competence, and
tion; the requirement for foreign       bodies, such as colleges of physi-       status while lacking validating
trained candidates to take occu-        cians, teachers, psychologists,          community. As they leave behind
pation specific tests that are very     and engineers, which require             large parts of community that
demanding, expensive, culturally        Canadian-earned education and            used to act as a powerful buffer
biased and unfairly administered;       work experience that most immi-          in stressful situations (Lazarus &
inadequate language training; and       grants do not posses. Immigrants         Folkman, 1984), the need for a
“Canadian work experience”.             can gain “Canadian experience”           validating community becomes
         Chen (2008) argues that        through accepting labour below           even more prominent.
unfamiliarity with the new cul-         one’s level of educational prepa-                  The current state of the
ture is one of the major chal-          ration and work experience. As           labour market, characterized by
lenges in immigrant life-career         their expertise acquired in the          unpredictable workforce opportu-
transition. In addition to job-spe-     country of origin eventually di-         nities and lower earning poten-
cific skills, immigrants often ex-      minishes, accepting such jobs            tial, is a significant contextual
perience issues in cross-cultural       leads to de-skilling and loss of         factor that immigrants are faced
adjustment, culture shock, and          cultural and human capital both          with (Koert, Borgen & Amund-

      The Canadian Journal of Career Development/Revue canadienne de développement de carrière
      Volume 13 Number 1, 2014
Strategies in Immigrant Career Counselling
                                                                                                                  37
son, 2011). In today’s unstable        powerlessness, and anxiety about         and conflict regarding cultural
economy, immigrants have a dif-        our future.                              differences (Ishiyama, 1995).
ficult time securing employment                As the notion of career is                Another concept com-
and also face severe discrimina-       inseparable from general life and        monly used in the literature is ac-
tion.                                  personal concerns (Krumboltz,            culturation, a set of phenomena
                                       1993; Super, 1993; Savickas et           that result when a person from a
         Barriers stemming from        al., 2009), career transition expe-      certain culture comes into contin-
challenges of cultural                 rience of immigrants needs to be         uous first-hand contact with an-
adaptation. In the first year          viewed in the context of their ex-       other culture, including
after immigration, I found myself      perience adapting in the new             subsequent changes in the origi-
mourning numerous losses – loss        country. According to Chen               nal culture patterns (Berry, 1997).
of familiar language, scenery and      (2008), “many immigrants gradu-          Similarly to other above de-
smells, loss of occupation and         ally gain a real sense of settling       scribed concepts, the concept of
status, loss of cultural and family    down only after they have rebuilt        acculturation often implies a uni-
rituals, and, most of all, loss of     their vocational life” (p. 428).         directional nature of change re-
the relationship network that          The quality of transitional experi-      sulting from cultural interaction
used to provide support and en-        ence in other aspects of personal        and can be problematic as such.
velop my experience with mean-         and social lives significantly de-       It is implied that an acculturated
ing. A sudden shift to becoming        pends on the quality of career           individual is the one who has
a minority group member, a per-        transition (Chen, 2008).                 made changes necessary to fit
son with a foreign accent, and a               Migration related phe-           into the dominant culture’s sys-
professional whose education           nomena that are considered to be         tem even if this is done at a detri-
and experience were not recog-         significant obstacles to career ad-      ment to her/his own well being.
nized resulted in feelings of pow-     justment are culture shock (Chen,        An immigrant employed below
erlessness. Our priority was to        2008; Yost & Lucas, 2002), ac-           her/his level of preparation, in
survive economically and psy-          culturation stress (Berry, 1997),        order to support her/his family,
chologically, so my husband and        immigration stress (Yakushko,            could be seen as acculturated re-
I secured employment below the         Backhaus, Watson, Ngaruiya &             gardless of the impact her/his oc-
level of our education that paid a     Gonzalez, 2008; Yakushko, Wat-           cupational situation has on
minimum wage. Some job search-         son & Thompson, 2008), and cul-          her/his health and career. In this
ing strategies seemed strange, as      tural dislocation (Ishiyama,             context, the concept of accultura-
marketing one’s skills and em-         1995). Culture shock is defined          tion can further reinforce circum-
phasizing one’s accomplishments        as anxiety caused from contact           stances that unjustly disempower
were contrary to humility that         with a new and unknown culture,          an immigrant population.
was valued in our culture. We          resulting in feelings of confusion,               In understanding immi-
had to learn much in respect to        loss, and powerlessness that fol-        grant career transition experi-
the job market, educational sys-       low the loss of familiar cultural        ence, it is important to consider
tem, and re-training opportuni-        cues and social norms (Oberg,            pre-migration, migration, and
ties. In addition to separation        1960). Concepts of acculturation         post-migration sources of stress
from family and friends who            stress and immigration stress            and validation (Mock, 1998).
stayed behind, realization that we     draw attention to pressures im-          Pre-migration circumstances may
might not be able to re-claim our      posed on internal resources in           include involuntary migration,
previous occupations was very          coping with the new environ-             (un)available support, expecta-
painful. Even though we were           ment. Cultural dislocation is a          tions, losses, reversibility of the
willing to “re-train” and be-          subjective experience of feeling         move, experiences of threat, and
lieved we had the capacity to do       displaced in a given socio-cul-          pre-migration trauma. Migration
so, obstacles to receiving educa-      tural environment, stemming              and post-migration stressors may
tion in the new country further        from a lack of validation of self,       include stress of relocation, im-
contributed to a sense of loss,        feelings of cultural uprootedness,       migration status, acculturation

                       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
                                                                                      Volume 13, Number 1, 2014
Strategies in Immigrant Career Counselling
38
stress, relational stress, loss of       comers and the new country. By                    Although it is important
social status and social contact,        not doing so, counsellors risk           to name and describe barriers that
and oppression (Yakushko, Wat-           helping clients adjust to unjust         stand in the way of immigrant ca-
son & Thompson, 2008). It is im-         situations, which may be the             reer transition, viewing this
portant to note that the                 source of the clients’ problems in       group only through the lens of
relationship between adaptational        the first place (Waldegrave,             challenge further contributes to
stressors and career transition          2005).                                   stereotyping and discrimination.
process is bi-directional. While                                                  In spite of obstacles, many immi-
adaptation stressors may interfere       Success Stories: Helpful                 grants are successful in accom-
with career transition, successful       Factors in Immigrant Career              plishing life and career goals.
career transition aids cultural          Transition                               With the focus on deficit in the
adaptation in the new country                                                     psychological literature,
(Chen, 2008).                                     I consider mine to be a         strengths, resilience, and commu-
         Bhatia and Ram (2009)           success story, replete with obsta-       nity networks are often disre-
argue for a fluid and politicized        cles, persistent effort, belief in my    garded (Yakushko, Watson &
understanding of immigrant iden-         capacity to be a psychologist,           Thompson, 2008), and factors
tity, calling for a shift from con-      and with plenty of support along         that contribute to successful
ceptualizing acculturation and           the way. This was not a straight-        adaptation are neglected in re-
immigrant identity as an individ-        forward path. I have made a “de-         search. A small body of recently
ual process to a broader contex-         tour”, acquiring a Master’s              emerging literature has shed light
tual and political phenomenon.           Degree in Marriage and Family            on successful cultural and career
According to these authors, iden-        Therapy, in a program where my           adaptation in immigrants. In a
tity should not be defined in            skills were recognized and my            study examining factors that
terms of fixed absolute essences         contributions were valued. I was         helped and hindered successful
but rather as a creation of cultural     lucky to come across mentors and         coping with work related chal-
discourses, history, and power.          colleagues who saw my potential          lenges of immigrant women,
Cultural identity is about “posi-        and supported my pursuit in be-          Koert, Borgen and Amundson
tioning” – it is situated in histori-    coming established in the field of       (2001) identified a range of help-
cal context, bound up in a set of        family therapy. I was also fortu-        ful internal and external factors.
political positions and entails ne-      nate to have a very supportive           Internal factors described by suc-
gotiation, dislocation and conflict      partner who stood by me during           cessful immigrant women were
(Bhatia & Ram, 2009). In con-            a long adaptation period. With           beliefs, traits, values, inner
ceptualizing issues that immi-           new confidence, experience, and          strength, resilience, active search
grants face in the process of            excellent references, I found the        for skills and resources, and self-
cultural interchange, the field of       courage to apply to a PhD pro-           care. The external factors in-
career counselling needs a bi-di-        gram in counselling psychology           cluded relationships and support
rectional understanding of this          and was accepted. Once again, I          from family, friends, community,
process. Considering that both           found myself fortunate to have           religious groups, government and
immigrants and their new context         my potential recognized by my            community resources, and char-
change as a result of the intercul-      new PhD program. Fourteen                acteristics of the work environ-
tural exchange, it would be help-        years after immigration, I was on        ment such as positive interaction,
ful to examine how the new               my way to reclaiming my long             training, orientation, flexibility,
environment can provide optimal          lost professional identity. In my        and team-work (Koert, Borgen &
conditions for adaptation. In ad-        ten-year career as a family thera-       Amundson, 2011). Another study
dition to helping clients adjust to      pist, I have had the honour of           of the transition experience of
their new cultures, counsellors          witnessing many similar stories          successful Chinese immigrants
can advocate for changes in the          and was amazed by resourceful-           indicated four major success fac-
new culture that will result in op-      ness and resilience of many suc-         tors: 1. Having a positive attitude
timal benefits for both the new-         cessful immigrant clients.               and personality; 2. Skills and re-

       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
       Volume 13 Number 1, 2014
Strategies in Immigrant Career Counselling
                                                                                                                  39
source development; 3. Educa-          selling with the immigrant popu-         tion process of this population
tion and work experience back-         lation can be conceptualized as:         needs to be rooted in an integra-
ground; and 4. Community and           1. Helping clients cope with loss,       tive approach that takes into con-
family support (Amundson,              ambiguity, and unjust socio-polit-       sideration intrapersonal,
Yeung, Cun, Chen & Cheng,              ical situations; 2. Establishing         relational, and larger contextual
2011). In a study on academic          and/or strengthening factors help-       levels. In the context of career
success and career aspirations of      ful in a successful career transi-       theory, this means going beyond
immigrant youth, Jackson, Ka-          tion; and 3. Removing contextual         integration of personal and career
canski, Rust & Back (2006)             barriers that hinder successful ca-      issues (Krumboltz, 1993; Super,
found that contextual supports,        reer transition. Various types of        1993), in order to intervene on
particularly relational support        strategies can be used to work to-       the level of relationships and
from family and others were crit-      wards these goals. To help clients       contexts that individuals are em-
ical factors in promoting aca-         cope with loss, ambiguity, and           bedded in (Blustein, 2001; Blus-
demic success and career               unjust situations, strategies such       tein, McWhirter & Perry, 2005).
aspiration.                            as listening, acknowledging,             It also requires abandoning the
         Even though the studies       naming, raising consciousness,           unidirectional model of career
described above may be limited         and collaboration in challenging         and cultural adaptation, and re-
as they reflect values of the cul-     unjust situations can be used. Fo-       placing it with a dynamic interac-
tures of their participants, they      cusing on factors helpful in ca-         tional model. The following
consistently demonstrate that im-      reer transition, counsellors can         diagram illustrates a model for
migrant career transition needs to     use interventions aimed at foster-       understanding career transition of
be approached from a multi-            ing resiliency or hardiness. To re-      immigrants that is both contex-
leveled and holistic perspective.      move the contextual barriers,            tual and interactional. This inte-
In addition to attitude, personal-     strategies of advocating, educa-         grative conceptual framework
ity, skills, and resiliency, factors   tion, and research can be used.          draws from the ecological model
such as relationships, government               To accomplish these             of human development (Brofen-
sponsored support systems, and         goals, career counsellors need to        brenner, 1979), applications of
community resources have also          obtain a thorough understanding          which have been recommended
been identified as helpful in suc-     of this population’s concerns, pay       in counselling of immigrant pop-
cessful career transition. This re-    attention to how their own expe-         ulations (Yakushko & Chronister,
search indicates importance of         riences and cultural heritage            2005), and from the systems the-
internal, relational, and contex-      shape this understanding, remain         ory of career counselling de-
tual factors in successful career      a high degree of openness, and           scribed by McMahon and Patton
transition.                            use appropriate interventions.           (2006).
                                                                                         As illustrated in Figure 1.,
  Suggestions for Counselling          Establishing a More Complex              career is embedded in a larger
           Practice                    Picture                                  context of personality and indi-
                                                                                vidual’s life, a network of rela-
         Based on the issues iden-              The experience of career        tionships, and a larger
tified in career transition, career    transition in immigrants is influ-       cultural-socio-political context.
counselling can be tailored to ad-     enced by a number of factors             Changes and events on each level
dress challenges and support im-       functioning on intrapersonal, re-        affect all other levels and may aid
migrant efforts towards their          lational, and contextual levels.         or hinder career transition.
chosen career goals.                   This is a multidirectional process                The individual level con-
                                       and affects not only the individ-        tains information regarding per-
Goals of Career Counselling            ual in transition, but also relation-    sonal and career aspirations,
with Immigrants                        ships, groups, and systems that          experience of career transition,
                                       she/he is a part of. A deeper un-        educational and professional ac-
       The goals of career coun-       derstanding of the career transi-        complishments pre migration,

                       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
                                                                                      Volume 13, Number 1, 2014
Strategies in Immigrant Career Counselling
40
                                                                                         this multileveled interactive
                                                                                         framework can offer tools for in-
                                                                                         tervening on each level.
                                      politics, econom
                                                    omyy, labour
                                      market, war, persecution,
                                            discriminaiton,
                                        colonialism, racism,
                                       sexism, cultural values
                                                                                         Individual Level Interventions

                                      family, partn
                                                 tneer, fr
                                                        friends,
                                                                                                  Most career counselling
                                            community                                    approaches primarily rely on in-
                                                                                         dividual quantitative and qualita-
                                                                                         tive assessment and counselling
                                                                                         tools description of which can be
                                          lifee, personality,
                                          lif
                                        individual adaptatatio
                                                           tion
                                                                                         found elsewhere (Amundson,
                                                                                         Harris-Bowlsbey & Niles, 2009;
                                                                                         Brott, 2004; Campbell & Ungar,
                                                                                         2004; McIlveen, McGregor-
                                                                                         Bayne, Alcock & Hjertum, 2003;
                                                                                         McMahon & Patton, 2002). De-
                                               career
                                                                                         pending on the client’s unique
                                                                                         circumstances, a career counsel-
                                                                                         lor can draw from a number of
                                                                                         interventions, such as question-
                                                                                         naires, inventories, behavioural
                                                                                         observation, interview, autobiog-
Figure 1. Integrative Interactional Model of Career Transition                           raphy and biography, games, card
(in)validation of career related                   lishing new relationships and         sorts, life line, life role circles,
achievements in the new country,                   strengthening one’s community         the goal map, and many other.
and feelings of loss and grief. Ca-                of support may be a crucial part      These tools may be useful in
reer related exploration needs to                  of the career transition process.     identifying intra-individual
be placed in the context of the                             The contextual level con-    strengths and growing edges, and
person’s life experiences, strug-                  tains predictable and unpre-          in building skills, attitudes, and
gles, goals, and dreams. This                      dictable factors (Pryor & Bright,     personality factors helpful in im-
might mean exploring the mean-                     2009), including career related       migrant career transition. For ex-
ing of career in the client’s indi-                cultural norms and values, social     ample, strategies aimed at
vidual and cultural environments,                  identity, ethnic and other commu-     increasing the level of resiliency
examining how it relates to a                      nities, school system, govern-        and hardiness, such as portfolios
sense of identity, and where it fits               ment, helping agencies, medical,      (Borgen, Amundson & Reuter,
in the larger context of one’s                     and school system. It is charac-      2004), or career narratives
past, present, and future.                         terized by culturally defined con-    (Campbell & Ungar, 2004) can
         The relational level in-                  structs such as gender, and           be used.
volves changes in family and                       experiences of oppression and                  Literature on immigrant
community functioning related to                   discrimination related to clients’    career counselling suggests indi-
migration and career transition.                   various social locations. War,        vidually focused strategies such
Consideration of this level may                    exile, voluntary or involuntary       as pre-departure preparation, dis-
include family loyalty, interper-                  nature of migration, and range of     cussion of culture shock, learning
sonal connections, those left be-                  options available are also signifi-   about local labour market, in-
hind, those that the client feels                  cant contextual factors.              creasing language proficiency,
obligated to support, those who                             In addition to providing a   and enhancing work related inter-
offer support to the client, and                   way of conceptualizing the tran-      cultural competences (Amund-
other relational concerns. Estab-                  sition experience of immigrants,      son, Westwood & Prefontaine,

       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
       Volume 13 Number 1, 2014
Strategies in Immigrant Career Counselling
                                                                                                                  41
1995; Ma & Yeh, 2010;                  come the focus of career coun-           not enough to acknowledge the
Yakushko, Backhaus, Watson,            selling sessions when relevant to        loss of unrecognized credentials,
Ngaruiya & Gonzalez, 2008; Yost        the client’s career concerns. Sig-       discuss it, and help clients con-
& Lucas, 2002). Selected inter-        nificant others can be important         sider information about training,
ventions need to make sense to         witnesses of career experience           as suggested by majority of the
clients in their contexts. Clients     and competencies for immigrant           counselling literature. Consistent
who hold different cultural values     clients who have lost professional       with the social justice model,
may not benefit from interven-         rights in the new country. Using         counsellors need to take a step
tions designed in the White            the Significant Other Question-          beyond helping clients adjust to
Northern American culture, and         naire, or discussing how clients         the unjust circumstances (Walde-
may appreciate more culturally         are being perceived by their sig-        grave, 2005), and work towards
relevant tools, such as story-         nificant others, can offer a new         changing these circumstances to
telling, or community approach         perspective on clients’ strengths,       create equal opportunities. While
(Stebleton, 2007).                     abilities, and work experience           acknowledgment of the loss of
                                       (Amundson, Westwood & Pre-               professional identity and explo-
Relationship Level                     fontaine, 1995). Successful im-          ration of training options are cru-
Interventions                          migrant role models and                  cial aspects of counselling (Lee
                                       mentoring programs can also be           & Westwood, 1996), it is impor-
         For the counselling           helpful (Ma & Yeh, 2010).                tant to consider a full range of al-
process to be successful, immi-                                                 ternatives. This may include
grant clients need to feel valued,     Context Level Interventions              challenging the system that un-
understood, and supported                                                       justly de-skills trained and expe-
(Ishiyama, 1995), which requires                The field of career coun-       rienced immigrant workers.
a complex combination of cul-          selling has been critiqued for a         Immigrant workers are a minority
tural, interpersonal, and personal     lack of attention to contextual          work group that may not always
skills on the part of the counsel-     factors and for inaction regarding       speak out against poor conditions
lor. In addition to strong coun-       issues of social justice (Blustein,      that they are facing (Flores et al.,
selling skills, knowledge about        McWhriter & Perry, 2005;                 2011). Equipped with knowledge
immigrant issues and awareness         Hansen, 2003; Hartung & Blus-            regarding the impact of discrimi-
of the counsellor’s own cultural       tein, 2002; Stebleton, 2007).            nation, oppression, and injustice,
assumptions is necessary.              Blustein, McWhirter & Perry              counsellors can address these is-
         Relationship level inter-     (2005) suggest that vocational           sues through theory and social
ventions can be aimed at helping       psychology has a potential to im-        action, which requires stepping
clients examine roles and obliga-      prove the education and working          outside the boundaries of tradi-
tions in families and communi-         lives of all people by assuming          tional counselling practice. So-
ties, validating their loyalty, and    an activist social justice agenda.       cial action may involve building
exploring changes in relationship      According to Hartung and Blus-           relationships with employers, ad-
and family functioning that are        tein (2002), a just model of ca-         vocating for more accessible
related to their career concerns.      reer decision making includes            training and hiring practices, con-
Considering the importance of          attention to the opportunity struc-      ducting workshops for potential
support system in immigrant            ture, in addition to differences in      employers, training government
transition, strategies can be estab-   decision making styles. Counsel-         representatives and legislators,
lished for strengthening existing      lors should move to action               and educating workers on their
social networks, negotiating rela-     through partnering with commu-           right and responsibilities (Flores
tionships with significant ones        nities and other service providers       et al., 2011). Other types of ac-
left behind, and building new re-      in order to provide integrated in-       tion include consultation, com-
lationships. Family roles, inter-      tervention programs.                     munity outreach, program
generational conflict, and                      In addressing career con-       evaluation, and engagement with
intercultural negotiation can be-      cerns of immigrant clients, it is        teachers, families, clinicians, and

                       The Canadian Journal of Career Development/Revue canadienne de développement de carrière
                                                                                      Volume 13, Number 1, 2014
Strategies in Immigrant Career Counselling
42
administration (Blustein,               proaches, be aware of immigrant          ways in which the range of op-
McWhriter & Perry, 2005).               related issues, or challenge their       tions can be expanded; and action
        Immigrants are typically        own cultural assumptions (Flores,        towards challenging systems that
involved with a number of sys-          Hsieh & Chiao, 2011; Hansen,             strip away identity, knowledge,
tems, such as medical and legal         2003). In order to better equip ca-      and power from minority groups,
organizations, language schools,        reer counsellors with these skills,      such as immigrants. Learning
welfare, childcare programs, and        training programs need to include        that the counsellor is on their side
ethnic communities. Assuming a          materials on affecting social            and that change is possible, im-
collaborative approach in which         change, immigrant issues, and            migrant clients can start re-claim-
these various systems are con-          awareness of one’s own cultural          ing their power and
nected would help provide a             values and related assumptions.          re-establishing hope for a better
more integrated holding environ-        To offer a comprehensive and fair        future.
ment for immigrant clients.             service to immigrant clients,                     Whether a life story is
        Counsellors need to be          counselling psychology also              about success or failure is partly
careful to not narrowly conceptu-       needs to recruit more immigrant          a matter of interpretation. I con-
alize this group as oppressed and       members into its profession and          sider mine to be a success story,
helpless (Yakushko, Backhaus,           its leadership (Hansen, 2003).           although it is also a story about
Watson, Ngaruiya & Gonzalez,                                                     loss, struggle, and inability to
2008), but to actively engage im-                   Conclusion                   train or practice in my chosen
migrant clients and community                                                    field. As many other immigrants,
into partnerships that will help                 Since immigrants’ hope          I have experienced de-skilling
remove barriers standing in the         for a better future may be dimin-        and am now working towards re-
way of successful career transi-        ished by barriers encountered in         building some of the skills. Ob-
tion.                                   the new country, career coun-            stacles that immigrants face in
                                        selling with this population in-         their process of career transition
Counsellor Competencies and             volves restoration of hope. With a       are enormous. These obstacles
Training Issues                         sense of hope, an immigrant              unnecessarily block us from con-
                                        client will be able to envision          tributing our expertise to society,
         As a form of counselling,      meaningful goals and believe that        causing loss of capital, and af-
career counselling of immigrants        positive outcomes are likely to          fecting our health and well-
requires proficiency in complex         occur if specific actions are taken      being. A more equal access to
relational and counselling skills.      (Niles, Amundson & Neault,               employment opportunities would
Career counsellors need to attend       2011). The counselling process           not only promote immigrant
to intricacies of working with di-      can increase the level of hopeful-       health, but would also bring eco-
verse populations (Sue & Sue,           ness through several mecha-              nomic benefits to their new coun-
2002), potential language issues,       nisms. A trusting counselling            try.
unfamiliarity with counselling,         relationship characterized by a
and different cultural healing          true understanding of circum-                        References
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Strategies in Immigrant Career Counselling
                                                                                                                 43
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      The Canadian Journal of Career Development/Revue canadienne de développement de carrière
      Volume 13 Number 1, 2014
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