20 FEBRUARY 2019 - Western Cape Government
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NSPDR > E-LODGEMENT PRESENTATION OUTLINE 1. Progress Overview 2. Stakeholder Onboarding 3. Technical Solutions 4. Support & Training 2
NSPDR > OVERVIEW EXECUTIVE SUMMARY // JANUARY 2019 The overall project percentage complete is approx. 90%, noting the following: ● A total of 33 out of 36 project milestones have been completed. ● Notable achievements include; ○ User Acceptance Testing sign-off, and ○ Solution readiness for deployment to a production environment. ● The critical path is now positioned on the project’s “Go-Live” phase, pending confirmation of a suitable hosting environment for this purpose. ● The NSPDR will continue to be hosted in the Testing/Staging environment until it is migrated to a production environment. Which will take four weeks to complete. 4
NSPDR > OVERVIEW EXECUTIVE SUMMARY // CONTINUED… An official request to pilot the E-Lodgement application has been received from Lesedi Municipality, Midvaal and two municipalities in Free State at this stage. The project team will support the proof of concept/pilot during the months of March 2019. The project is ready to move to a Support phase. ● It is now critical that the DRDLR confirms the way forward regarding a hosted environment for “Go-Live” purposes. ● It is also now critical that the DRDLR confirm System and Data Administrators to be trained to provide first-line support to the NSPDR Ecosystem. 5
NSPDR > OVERVIEW QUALITY STATEMENT // HEALTH CARD The original “Go-Live” date has now been postponed due to schedule no permanent hosting environment to deploy NSPDR to. budget The project remains sufficiently capitalised. Continued stakeholder engagements and system testing is in scope progress. Interim mitigation plan is to use Esri's Afrihost cloud risks environment, pending a permanent solution. issues Confirmed hosted (“cloud”) production environment. Status moved to amber from green (see ‘risks’ section later in quality the presentation regarding Marketing). 6
NSPDR > SCHEDULES PROGRAM SCHEDULE // 4∙YEARS phase | desc. H2 | 2016 H1 | 2017 H2 | 2017 H1 | 2018 H2 | 2018 H1 | 2019 H2 | 2019 H1 | 2020 Ph. 1 : Setup + 1M project inception Ph. 2 : Coding 10M software build Ph. 3 : Alpha 0 2M alpha release Ph. 4 : Beta #1 8M beta 1 release Ph. 5 : Beta #2 8M beta 2 release Ph. 6 : DEPLOY 2M solution rollout Ph. 7 : Training 9M training program Ph. 8 : Support two-year support 24M 7
NSPDR > ONBOARDING DEFINITIONS // STAKEHOLDER JOURNEY APPROACHED ENGAGEMENTS DATA RECEIVED Date on which the data An engagement is defined as Date on which the data and/or custodian and/or key creating awareness of the documents were received or stakeholder was first NSPDR project, normally by downloaded. approached. presenting to an individual, or a Obtaining data involves the This typically include the group of stakeholders. physical collection of spatial following: It also assists in understanding data, by means and acquisition ⎯ Informal or impromptu meetings the level of spatial competence, of various media available to ⎯ Telephonic conversations as well as a general view of the the custodians in question. ⎯ Email correspondence, and technical infrastructure within ⎯ Letters of request, etc. each area. 14
NSPDR > ONBOARDING CATEGORISATION // STAKEHOLDER CLASSES MUNICIPALITIES STATE INSTITUTIONS District Municipalities National Departments and Chief (Category C) Directorates Local Municipalities Provincial or Sector Departments (Category B) Parastatal or State-Owned Entities Metropolitan Municipalities Research Agencies or Bodies (Category A) Corporate or Private Companies 15
NSPDR > ONBOARDING MUNICIPALITIES // DASHBOARD (257) 85 % Approached 59 % Engagements 71 % Data Received 218 151 183 16
NSPDR > ONBOARDING MUNICIPALITIES // BY TYPE (%) REPORT HIGHLIGHTS 100% @ 25 January 2019 80% 60% Engagements to date: ⎯ LOCAL: 56.1% 40% ⎯ DISTRICT: 65.9% 20% ⎯ METROPOL: 87.5% 0% Local District Metropol TOTAL Approached Engagements DataReceived 17
NSPDR > ONBOARDING MUNICIPALITIES // OUTLOOK [ 257 ] QUICK EXPLANATION @ 25 January 2019 Map Legend: ⎯ METROPOL = ⎯ DISTRICT = ⎯ LOCAL = ⎯ DM + LM = 18
NSPDR > ONBOARDING MUNICIPALITIES //APPROACHED REPORT ABSTRACT @ 25 January 2019 Approached: ⎯ METROPOL 8 ⎯ DISTRICT 40 ⎯ LOCAL 170 ⎯ TOTAL 218 19
NSPDR > ONBOARDING MUNICIPALITIES // ENGAGEMENTS REPORT ABSTRACT @ 25 January 2019 Engagements: ⎯ METROPOL 7 ⎯ DISTRICT 29 ⎯ LOCAL 115 ⎯ TOTAL 151 20
NSPDR > ONBOARDING MUNICIPALITIES // DATA COLLECTED * REPORT ABSTRACT @ 25 January 2019 Data Collected: ⎯ METROPOL 8 ⎯ DISTRICT 36 ⎯ LOCAL 139 ⎯ TOTAL 183 21
NSPDR > ONBOARDING STATE INSTITUTIONS // DASHBOARD (98) 76 % Approached 69 % Engagements 27 % Data Received 74 68 17 23
NSPDR > ONBOARDING STATE INSTITUTIONS // BY CATEGORY (%) REPORT INFORMATION 100% @ 25 January 2019 80% ⎯ NOTE: ± 77 out of 98 state 60% institutions actually have 40% spatial planning data that can (potentially) be collected. 20% ⎯ The remaining stakeholders are engaged on the basis of 0% National Provincial Parastatal Research TOTAL creating “awareness” only. Approached Engagements DataReceived 24
NSPDR > ONBOARDING PERFORMANCE //ACTUALS V. TARGETS 200 # Actuals vs. Targets 160 120 80 40 0 Metropol District Local National Provincial Parastatal Research Approached 8 40 170 28 8 8 9 Engagements 7 29 115 24 8 5 8 DataReceived 8 36 139 9 5 3 0 TARGET 6 35 164 26 8 13 4 25
Technical Solutions
NSPDR > TECHNICAL SOLUTION UPDATE // PART–ONE ✔ completed ✘ outstanding Portal development completed: OCIO to confirm hosted environment for the ● Search functionality; e-learning; reporting issues NSPDR Ecosystem. The “Go-live” date has been (citizen crowd sourcing); data inventory; SPLUMA postponed. compliance sample dashboard; System and Data Administrators to be identified. ● Exploring data by theme; analysis tools; data SASDI EMC - minimum metadata available: custodian/contributor links; and the disclaimer. compliance verification will be impacted. The DRDLR has approved the Portal landing page Security to be customised and finalised by the and overall design. DRDLR ICT team prior to “Go-Live”. E-Lodgement and Portal have completed UAT User management support to be completed. sign-off. Updated E-Learning link. 27
NSPDR > TECHNICAL SOLUTION UPDATE // PART–TWO ➕ successes ➖ challenges E-Lodgement and Portal have completed UAT Resource constraints for cataloguing of municipal sign-off. data speedily so that it is ready to be uploaded to Ongoing scheduled stakeholder engagement with the system; Town planning system experience will data custodians. be impacted; Lack of SDF data and metadata; ● Data received uploaded into the system. M&E hampered by lack of data (dashboards). ● Municipal data received has been loaded into the Data quality issues will hamper the experience of SDF database. using the NSPDR Ecosystem portal. Currently ● A geodatabase template is available for the under review. gathering of municipal data. 28
Administrative Automated and user Monitoring and functionality to align customizable Evaluation mechanism attributes from Lodging of reporting functionality to ensure compliance different databases, development including spatial Functional as specified in facilitate sharing of applications through information (maps), SPLUMA (Act 6 of core datasets and the NSPDR Ecosystem data tables, graphs, 2013) and its prevent unnecessary documents, images Regulations data duplication and text files A web-based GIS Generate performance • Tablet and compatible reports on integrated mobile devices planning and Secured access control information sharing from the NSPDR Ecosystem Create a web based application workflow An offline appliance to enable the ability to electronically submit a Land application which Administrative Data custodian is in compliance with Provide for real-time functionality to review management function Section 35 of the API & Seed Apps that access and data and authorize changes aligned to the South SPLUMA Regulations will be part of the synchronisation across to master data through African Spatial Data (published in the NSPDR Ecosystem NSPDR versioning Infrastructure Act Government Gazette No. 38594 of 23 March Spatial and attribute 2015) provides for querying and search “electronic functionality Enable horizontal and submissions” vertical alignment of spatial plans (Rural Data quality and Provide the ability to Development Plans, integrity management link with external Spatial Development databases of the Frameworks, sector various stakeholders plans etc.)
App Space: The Data security Linking to the data and API An offline through national through the appliance in secured access Metadata NSPDR the form of Ability to make Post Non-functional and encryption Catalogue – a infrastructure Data-in-a-box use of open Implementation requirements: should enable the according to vital tool for will be made source tools Support development of State Security management of available upon business-specific Protocol and spatial data request applications ICT Policy Adherence to open standards for the Allow for development of optimal the NSPDR Ecosystem (e.g. Post performance in OGC). implementation very low- support will An NSPDR bandwidth Audit trails on include bug A Data Storage Appliance that scenarios, as A link to the changed, edited fixes, that contains will host the well as SASDI EMC for and added streamlining the Base Data applications functional metadata spatial and processes, and Municipal and viewer as speed during management attribute updates and Data. part of the main simultaneous information technical infrastructure. access by maintenance multiple users Provide training for a two-year with moderate manuals and contract period. Internet access marketing and bandwidth. materials for the NSPDR Ecosystem.
NSPDR > USER TESTING UAT // SATISFACTION LEVELS # PARTICIPANT REPRESENTING NSPDR E-LODGEMENT 01 Paul Strydom DRDLR 8.5 8.5 02 Norman Rakhumba DRDLR 8.5 8.5 03 Rendani Mudau DRDLR 8.5 8.5 04 Walter Smit SPLUM – Western Cape 9 9 05 Emmanuel Jeje SPLUM – Western Cape 9 9 06 Tukisetso Kopela DRDLR 8.5 8.5 07 Nomfundo Kweyama SPLUM – KwaZulu-Natal 9 #N/A 08 Hlonela Mntonintshi SPLUM – Mpumalanga 7 #N/A 09 Ross Hoole SPLUM – KwaZulu-Natal 5 5 10 Afikile Mtwa SPLUM – Eastern Cape 7 6 11 Gerhardus De Bruin SPLUM – Northern Cape #N/A 6 12 Dave Moffett SPLUM – Mpumalanga #N/A 5 33
NSPDR > USER TESTING SYSTEM TESTING // OPEN VS. CLOSED (#) E-Lodgement … Data Repository … 1 42 OPEN Closed 65 29 34
NSPDR > USER TESTING NSPDR ECOSYSTEM // BY TYPE Functionality 7% 3%2% Enhancement 13% User Interface User Query 9% Spelling Error 64% 2% User Network Restrictions Misinterpretation of Instructions 35
NSPDR > USER TESTING E-LODGEMENT // BY CATEGORY Functionality 3% 14% Cloud Issue User Query 20% Enhancement 57% User Interface 3% 3% Data Error 36
Support & Training
NSPDR > POC PROOF OF CONCEPT // E-LODGEMENT LESEDI LOCAL MUNICIPALITY An official request to pilot the E-Lodgement application has been received from Lesedi Local Municipality. ⎯ The project team will support the proof of concept/pilot during the month of January 2019. ⎯ The main purpose of this POC is to prove and confirm the NSPDR E-Lodgement application’s viability. ⎯ A proof of concept provides municipal staff with experience in using this new technology and, barring a poor evaluation, will result in approval to go ahead with full implementation. 38
NSPDR > TRAINING SUPPORT PHASE // TRAIN THE TRAINER As a large number of trainees need to go through the training program the most economical way would be a train the trainer approach. The trainers will be identified by the organisation and the train the trainer sessions will provide an opportunity to assess their suitability. It is suggested that the trainers be Subject Matter Experts on the system in order to effectively deliver the technical training. As previously stated in the Training Needs Analysis Report the regional champions identified could fulfil this role. The train the trainer sessions will comprehensively cover the course curriculum, learning outcomes, method of delivery, and assessment procedures. 41
NSPDR > TRAINING SUPPORT PHASE // TRAIN THE TRAINER It is envisaged that Agizo/Esri SA resources will be responsible for delivery of the first iteration of training as per an agreed scope of work to identified client resources who in turn will become trainers. Train the trainers would be the most efficient strategy to enable the team to reach the provincial and municipality users. The client project team under the direction and guidance of Agizo/Esri SA resources will do the second iteration. The client team should then be in a position to complete the third and future iterations without the help from Agizo/Esri SA resources. Agizo/Esri SA resources will however conduct quality assurance on all training deliverables. 42
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NSPDR > NEXT STEPS WORK PLANNED // NEXT 90 DAYS (STARTING FEB 2019) TECHNICAL SOLUTION CHANGE MANAGEMENT NSPDR E-Lodgement – Proof of Ongoing municipal and stakeholder Concept (Lesedi and others) engagements Ongoing spatial data cataloguing Design and implement the “Train the and uploads Trainer” programme 44
NSPDR > NEXT STEPS ACTIVITY ROADMAP // ONGOING&UPCOMING 45
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