DStv-i Overview - cloudfront.net

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DStv-i Overview - cloudfront.net
DStv-i Overview
DStv-i Overview - cloudfront.net
DStv-i Objectives

Establish a common currency across the DStv platform, channels and
advertisers

Robust sample sizes at an individual channel level

Credible, reliable audience

Facilitate the development of a new sales model

Complement the TAMS panel

Measurement of time shifted viewing, Video on Demand (VOD) and mobile
DStv-i Overview - cloudfront.net
How DStv-i will be used as a common currency

 The Multichoice platform:
     Assist in channel acquisition decisions

     Used to performance manage the channels

     Determine subscriber needs and preferences

     Identify hardware and software requirements

Channel suppliers, schedulers and content producers:
   To determine scheduling and repeat patterns
    Assist with content and production decisions
    Provide audience share and competitive analysis

Advertisers and Agencies:
    To provide greater accountability
    Allow for guaranteed audience trading
    Credible ratings and precise targeting would lead to increased efficiency and reduced risk
DStv-i Overview - cloudfront.net
Flow of Return Path Data in South Africa

                                                             Local Infosys installation in South Africa
 Recruitment of representative
                                                             Data also available to end users through
 panel via Call Centre
                                                             3rd Party software suppliers: Telmar,
 Personal demos captured
                                                             Arianna & TechEdge
 Collection of household diary data

                                                                Data to Kantar Media UK for processing
                                                                Diary data is matched with STB data
Decoders and modems installed                                   Capping algorithm is applied
Household activated on server                                   PIV algorithm is applied to get
                                                                to personal viewing
                                                                Data is weighted to population and personal
                                      STB polled daily via      viewing TVR’s are released
                                      mobile MTN network
DStv-i Overview - cloudfront.net
How does the Algorithm work?

                  Process Two

Process One
                                                               Personal Viewing Data

                                                   Who is watching

                            Is the TV on or off?

         Set top box data
DStv-i Overview - cloudfront.net
DStv-i Capping Algorithms

 Progressive Capping is employed to account for the occasions where the decoder has
 been left on but the viewing session has ended
Two stages are employed:
     Determine which sessions are going to be capped
     By how much the session will be capped

Dynamic (un)capping is deployed in TNS RPD services to cope with programmes greater
than one hour where viewing would typically be capped but genuine viewing continues
to the end of the programme.
     For example, soccer and cricket matches, big events like the royal wedding,
      Idols final etc.
DStv-i Overview - cloudfront.net
Key differences between Meters and RPD

                People Meters                               Return Path Data (RPD)
8.1 million individuals on 31 Jan-11               9.4 million individuals on 31 Jan-11
Based on 1,200 household members                   Based on 4,000 household members
Universe updated twice a year                      Universe updated monthly

Includes Guests and Domestic Helpers viewing       Excludes Guests and domestic helpers viewing
                                                   Drops viewing by approximately 10-15%
Measures analogue and digital viewing              Measures only the TV’s connected to the DStv
                                                   satellite – No analogue viewing
Panel composition differs: representative of the   Panel composition differs: representative of the
population                                         subscriber base
Requires panel interaction and active management   Passive, non-intrusive panel

DStv sample sizes problematic                      More robust sample size
DStv-i Overview - cloudfront.net
• TAMS: 8.1 million DStv individuals (1 June 2011)
    • Based on 1,272 household members
           (Sample of 391 households)
         • Gets updated twice a year

             DStv-i : 10 million individuals (1 June 2011)
               • Based on 5,112 household members
                      (Sample of 1,558 households)
                    • Gets updated once a month

               DStv-i measures only those TV’s connected
                           to the DStv satellite:
                        • Less analogue viewing

                                         DStv-i excludes Guests:
                                        • Drops viewing by 5-10%
The DStv-i Panel

The DStv-i panel consists of approximately 3,000 installed Single and Xtra View households
with a minimum daily reporting sample of 1,500

It is currently being expanded to include additional SV and XV homes as well as an SD PVR
sample base with the aim of reaching a daily reporting sample of 2,000 by the end of 2011

The universe is made up of Compact and Premium paying subscribers living in South Africa
and is currently being expanded to represent all bouquets

SD PVR data is anticipated to be available by Q3 2011. At this stage Video on Demand (VOD)
data will be excluded
Channels available on DStv-i – by Genre
Entertainment & Movies            Sport            Lifestyle & Culture    News & Commerce                    Indian
     Africa Magic                  ESPN               BBC Lifestyle           Al Jazeera                B4U Movies
   Africa Magic Plus           ESPN Classic           Fashion TV           BBC World News                Saffron TV
  BBC Entertainment            Supersport 1          Food Network             Bloomberg                      Set Asia
  Discovery Channel            Supersport 2          Home Channel             CCTV News                   SET MAX
   E! Entertainment            Supersport 3        The Style Network         CNBC Africa                     Sun TV
         e.tv                  Supersport 4         Travel Channel               CNN                   Zee Television
       Events 1                Supersport 5                                     e News
       Events 2                Supersport 6              Music                Euro News                   Specialist
        kykNet                 Supersport 7            AfroMusic                NDTV                          3SAT
     Magic World             Supersport Blitz          Channel O         Parliamentary Service                ARD
        M-Net              Supersport Maximo       DStv Audio (DMX)          Russia Today                    BVN TV
     M-Net Action               Telly Track               MK                   Sky News                      CCTV 4
   M-Net Movies 1                                         MTV                Summit News            Deutsche Welle (DW)
   M-Net Movies 2             Documentary              MTV Base                                      ERT Sat / ERT World
     M-Net Series             Animal Planet           One Gospel               Religion                  ProSieben
     M-Net Stars              BBC Knowledge             Trace TV                Islam                 Rai International
    Mzanzi Magic           Crime & Investigation          VH1                 Rhema TV                         RTL
        SABC 1               Discovery World                                     TBN                 RTP International
        SABC 2               History Channel            Children                                              SAT 1
        SABC 3                   Ignition             Boomerang               DStv Touch              SIC International
  Sony Entertainment           Nat Geo Wild        Cartoon Network           Weather 24                   TV Globo
      Sony Max             National Geographic          CBeebies           Supersport Select         TV5 Monde Afrique
      Soweto TV                                     Disney Channel
         TCM                                         Disney Junior
  Universal Channel                                    Disney XD
                                                                              In process of being broken out
        VUZU                                            KidsCo
     Zone Reality                                      Koowee                 Channels currently available
                                                     Mindset Learn
                                                      Nickelodeon             Channels grouped into ‘Other’
Exclusion dates on DStv-i

•   Please note that even though data is available for the following dates, it would be advisable
    to exclude them from your source periods. Due to technical issues beyond our control, the
    reporting sample, reach and TVR levels dropped to below our tolerance levels :

                      2010                                            2011
        • 10th May                                      • 5th Jan
        • 1st June
        • 19th July
        •28th October
        •28th November
Access to DStv-i data

DStv-i data will be freely available to existing users of Telmar, Arianna and TechEdge.
Data will be sent to Telmar and Arianna on a daily basis, around 2 days after broadcast.
No data integration between DStv-i and TAMS; will be clearly seen as 2 separate databases.
The same programme event data will be used (TV Events).
Panels (TAMS and DStv-i) will be clearly labeled.
The DStv-i systems developed by Telmar and Arianna allow for viewing data, planning and
post campaigning on the DStv platform.
At initial stage only commercial channels represented by DStv Media Sales were broken out.
Rest of channels were labeled as ‘Other’ with only globular data available.
Subsequently, additional channels have subscribed to the DStv-i data and are available for
selection from the following dates:
      From 3 January 2011: Disney Channel, CNBC Africa, Food Network and Zone Reality
      From 21 February 2011: SonyMax, MTV, MTV Base, VH1, Nickelodeon, CBeebies
      From 4 April 2011: eNews
Any channel on the MultiChoice bouquet could subscribe to the data for a monthly fee.
Their data would then be broken out for all users to access.
DStv-i on Transmit
Transmit: Entry Point

                                                             First select the required panel from the drop
                                                             down

NOTE: The data available for selection in the
source period will change. DStv-i data is
available from the 4th of January 2010
Transmit: Guidelines

                       If you select “Broadcaster
                       Guidelines” under the Help
                       menu, you will see
                       guidelines for DStv-i
Transmit: Audiences

NOTE: Coding of non standard targets functions in the usual way.
•  Due to data from the latest DStv-i questionnaire being introduced, Income and Language are now broken into two sections;
   UP TO 31/01/11 and FROM 31/01/11. Please note that a source period overlapping these periods will result in an operational error.
•  The top income level in ‘up to 31/01/11’ was R20,000 while the top level in ‘from 31/01/11’ is R65,000+
•  Inc nnnn-nnnn can only utilise the breakdown in Income Detailed e.g. Inc R13,000-15,000 cannot be selected as an audience.
•  There are no LSM’s. Kantar/TNS has developed a Wealth/Behaviour Indicator which will be available on Telmar DStv-i soon.
The DStv-i Wealth Indicator

     As part of the recruitment process panelists completed the LSM questions.
        As DStv-i is one of the LSM questions the resultant data was skewed.
Further discussion surrounding limitations of LSM as an indicator of Wealth at the top
end resulted in developing a DStv-i specific behaviour indicator to complement LSM.

                                 Wealth Indicator
                A behavioural measure correlated to Wealth and LSM
             Based on BEHAVIOUR and LIFE CHOICES as well as products

   It consists of four categories, Bronze, Silver, Gold and Platinum, with an upper and
                            lower segment within each category

                                 Planned for Q3/Q4 2011
Transmit: Audiences continued

•   Languages are also broken into two sections. ‘Language before 31/01/11’ reflected all instances of a language (main and secondary).
    ‘Language from 31/01/11’ reflects main language only and have a lot of ‘Other Languages’ broken out separately. In a few months
    the section of all instances of a language spoken will be added to the data again. The planner could then select either main language
    or Language spoken.
•   ‘Community Size’ and’ Children in Home’ as audiences were requested by the Media Industry and introduced into the data from
     3 January 2011 onwards .
Transmit - Programmes

               NOTE:
               • Only digital stations are available on the
                  DStv-i panel. The channels listed here in the
                  station list and selection columns are
                  currently available on DStv-i.
               • All other channels are grouped together in
                  the option “Other”. That includes digital
                  viewing for SABC and e.TV
               • Initially only channels commercially
                  represented by DStv Media Sales were
                  broken out but we’ve subsequently broken
                  out additional channels who now subscribe
                  to our data.
Transmit - Programmes

Option to switch between analogue and
digital not available anymore

                              NOTE:
                              • The data items: Thousands and Cost per Thousand
                                 still to be released on Transmit
Transmit - Programmes

                                             When switching between panels you will be
                                             asked if you wish to continue… Select “YES”

NOTE:
• The channels and targets available for
   selection could be different between
   panels. You would get an alert message.
Transmit - Programmes

        NOTE:
        • On the TAMS panel the terrestrial channels
           will be available for inclusion in the plan.
A Planning process for multiple panels

                                                      NOTE: Rating data is exclusive to
                                                      each panel. Although the
                        1.                            selected spots will carry across
                                                      panels, the data is never merged.
                    Select the
                                                      When you are in the DStv-i panel
                   DStv-i panel
                                                      you will see DStv-i ratings for
      6.                                              digital channels. When you are
    Plan on                               2.          in the TAMS panel you will see
   terrestrial                                        TAMS ratings.
                                     Select dates ,
 channels and
  run R&F for                       audiences and
   combined                            channels
     results

      5.                                  3.
     Add                            Plan on digital
  additional                        channels and
audiences and                        run R&F for
 channels as                        digital results
   required
                        4.
                  Go back to the
                 Analysis tab and
                 switch panels to
                      TAMS
Transmit 360

                                               First select the
                                               required panel
                                               from the list

NOTE: Information displayed in the Patronage
and Channel Share graphs will change
depending on which panel is selected
Transmit 360

         NOTE:
         • The data available for selection in the
            source period will change. DStv-i data is
            available from the 4th of January 2010.
         • The DStv-i data will be released daily;
            there would be a 2-3 day lag before data
            is available on Telmar
Transmit 360

          Select target audience; same list as that on Transmit
Transmit 360

         NOTE:
         • Only digital stations are available on the
            DStv-i panel
         • The digital viewing of SABC1, 2, 3 and eTV are
            grouped together with other “non released”
            channels in the option “Other”
Transmit 360

               PLEASE NOTE:
               • The side tabs don’t reflect
                  DStv-i specific information
                  when a user is working in
                  the DStv-i module. Same
                  information across TAMS
                  and DStv-i panels.
Transmit 360

          NOTE:
          • The channels can be grouped by
             “Genre, Bouquet, etc” Please
             note that the genres are not
             from the MultiChoice/ DStv-i
             classification but due to
             technical reasons reflect
             Telmar’s classifications.
          • Channels can also be sorted in
             order of Patronage or Weekly
             Reach within each group
For queries relating to DStv-i data, please contact:
 Annelie Hattingh (DStv Media Sales, Strategy & Research) – Tel 011 329 5050
                     Annelie.Hattingh@dstvmedia.com

                                      or
 Trish Chinembiri (DStv Media Sales, Strategy & Research) – Tel 011 329 5025
                      Trish.Chinembiri@dstvmedia.com

For Telmar related issues please contact the Telmar helpdesk:
                           Tel: 011-804 4489

                            Thank You
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