YUKIKO MIYAKI General Manager & Executive Researcher Life Design Research Dept - SIP-adus

 
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YUKIKO MIYAKI General Manager & Executive Researcher Life Design Research Dept - SIP-adus
2021. March

     Strategic Innovation Promotion Program(SIP)
Automated Driving (expansion of system and service)
  Study on Assessment and Strategy of Promotion
          for Social and User Acceptance
        (FY2019-FY2022) FY2020 Annual Report (the second periodic report)

                                                                            YUKIKO MIYAKI
                              General Manager & Executive Researcher
                                           Life Design Research Dept.
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YUKIKO MIYAKI General Manager & Executive Researcher Life Design Research Dept - SIP-adus
Positioning of the survey
           [Collection of quantitative data]                                      [Collection of qualitative data]
         Individual research by Dai-Ichi Life Research
survey
 2017

                         Institute Inc.
          * Information was collected as part of young people survey
                     (12,446 samples collected nationwide)

            Individual research by Dai-Ichi Life
survey

                                                                                           Cooperation with SIP
 2018

                   Research Institute Inc.                                               (Joint collection of quantitative data,
                     3,000 samples collected nationwide
                                                                                       dispatching information of SIP cafe, etc.)

           METI & MLIT commissioned project
survey
 2019

         The 1st Questionnaire Survey on Automobiles and automated                      Eiheiji Town: World Cafe
                                   Driving
                    12,400 samples collected nationwide

           METI & MLIT commissioned project                                      - Himakajima, Aichi Prefecture: World Cafe
survey
 2020

         The 2nd Questionnaire Survey on Automobiles and automated               - Hitachi City, Ibaraki Prefecture: World Cafe
                                   Driving                                       - Chatan Town, Okinawa Prefecture: Test-ride & group
                    12,400 samples collected nationwide                          discussion
                                                                                 - Australia: Test-ride & interview

         METI, MLIT and SIP commissioned
survey

                                                                                 ・ Collecting follow-up information
 2021

                      project                                                    on past World Cafe locations
         The 3rd Questionnaire Survey on Automobiles and automated
                                   Driving

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YUKIKO MIYAKI General Manager & Executive Researcher Life Design Research Dept - SIP-adus
Outline of the Third Questionnaire Survey
  on Automobiles and Automated Driving
                                                                            Additional survey for the same sample
                                                                            margining by the sample number
                                                                            (a certain number were missed)

Number of
 sample                                                                                         Number of
 24,583                                                                                          sample
                                                                                                 12,392

                  attribute
    【Content】           METI&MLIT survey items                            SIP survey items

    【Budget】                METI&MLIT                                                  SIP
                  (Time series survey+support car・MaaS                         (KPI/KGI items
                    +Impact of Covid-19 on mobility)                    +Impact of Covid-19 on mobility)

■Target:People aged 18-79 in Japan, 24,583(METI&MLIT)・12,392名(SIP)
            * the result of age 18-69 is used for main analysis
■Period:January 2021 (METI&MLIT: 1/16-18 ・ SIP: 1/16-24)
■Method:Online survey(by Cross Marketing)

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The Contents of Surveys (Item Lists)
   【METI and MLIT Survey】                                     【Cabinet Office SIP Survey】
◆FACE                                                       ◆Q1 Awareness of Place of Residence
◆Q1 Automated Driving Comprehensive                         ◆Q2 Itemized Acceptance of Automated
     Acceptance Score by Type                                     Driving (for Scale)
◆Q2 Understanding of automated Driving                      ◆Q3 Awareness of Understanding and
◆Q3 License / Car Usage Status / Usage Type                       Cooperation Toward the Spread of
◆Q4 Number of Cars Owned                                          Automated Driving
◆Q5 Accident / Near Miss Accident                           ◆Q4 Specific Requirements for the Realization
     Experience                                             of Automated Driving services
◆Q6 Changes in Transportation Usage Due to                  ◆Q5 What to Do as a User for Popularization
     Covid-19                                               ◆Q6 Movement Restrictions and Lifestyle
◆Q7 Regular Places and Means of                                   Changes Due to Covid-19
     Transportation                                         ◆Q7 Satisfaction with Mobility in Daily Life
◆Q8 Change in Frequency of Going Out Due to                 ◆Q8 Avoidance Behavior of Covid-19 Infection
     Covid-19                                                     Spread
◆Q9 Return of License Due to Aging                          ◆Q9 Avoiding the Spread of Covid-19
◆Q10 Actual Conditions of Use of Support Cars                     Infection and the Possibility of Cars
      and Support Car Subsidies                             ◆Q10 Request for Work Style Change
◆Q11 Mobility Environment                                          (Workers)
◆Q12 Awareness of MaaS                                      ◆Q11 Values ​and Behavior
◆Q13 Awareness and Actual Conditions
      Regarding Automated Driving
◆Q14 Usage and Understanding of Driving
      Assistance Technology                              Survey form creation cooperation:
◆Q15 Expectations for Automated Driving                  ・Cabinet Office (SIP-adus)
                                                         ・National Police Agency
                                                         ・Consumer Affairs Agency
                                                         ・Ministry of Economy, Trade and Industry
                                                         ・Ministry of Land, Infrastructure, Transport and Tourism

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Distribution of Acceptance Scores by
        Factors (Overall and Gender)
     ◆ Higher acceptance score of life changes and learning in women than in men.
  ◆ Higher acceptance score of Uniqueness and Technical Limits in men than in women.

              Accepting various              Accepting various
             changes in life due             learning loads for
               to the spread of                the spread of
(point) 17                                  automated driving.                                 Accepting the
             automated driving.
                                                                                             unique properties
                                                          15.85                                of automated
       16                          15.64
                                              15.43                 Accepting various        driving and limits
                         15.24                                                                  and risks of
             15.11 14.98                                           cost burdens in the
       15                                                               spread of               technology.
                                                                   automated driving.
       14                                                                                          13.66
                                                                                           13.47           13.28
                                                                             13.11 13.11
                                                                13.11
       13

       12

       11

       10
                  Lifestyle                                                                 Uniqueness /
                   生活変化                       学習
                                            Learning                         コスト
                                                                             Cost          固有性・技術限界
                   Change                                                                  Technical Limits
                                              全体 ■Male
                                            ■Overall 男性 ■Female
                                                          女性
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Distribution of Acceptance Scores
                    by Factors (Age)
                  ◆ Teenagers (18-19 years old) tend to be generally receptive.
             ◆ Young people are expected be a key from the perspective of accepting
           uniqueness and technical limitations that are particularly difficult to cultivate.
      17
(Point)

     16

     15

     14

     13

     12

     11

     10
                 Lifestyle                                                                   Uniqueness /
                                              Learning                          Cost
                 生活変化
                  Change                       学習                              コスト          固有性・技術限界
                                                                                            Technical Limits

                            10代         20代           30代            40代           50代     60代
              *From the SIP survey section of the Cabinet Office
              Acceptance score by factor: A composite score created from multiple questions that make up each factor.
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Distribution of Acceptance Scores
                  by Factors(City Scale)
                             ◆ Larger cities have more receptive factors.
          ◆ There is a possibility that age is more effective than the size of the city in terms
                        of acceptance of uniqueness and technological limits.

(Point)
  17

  16

  15

  14

  13

  12

  11

  10
                Lifestyle                                                                  Uniqueness /
                生活変化                        学習
                                          Learning                               コスト
                                                                                 Cost     固有性・技術限界
                 change                                                                   technical limits
       東京都区部、政令指定都市       人口30万人以上の都市
                 ■Tokyo wards,   government-designated 人口10~30万人未満の都市                 人口10万人未満の市
                                                          cities ■Cities with a population of 300,000 or more 町、村
                 ■Cities with a population of 100,000 or more and less than 300,000
                 ■Cities with a population of less than 100,000 ■Towns and villages
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Distribution of Acceptance Scores
       by Factors(Mobility Issue Score)
◆ For those who have low Mobility Issue Score, there are many factors with the highest
                                    acceptance score.
◆ Differentiated into a layer that accepts as a social flow (small issue) and a layer that
                          accepts from necessity (large issue).

(Point) 17
                                               15.90
        16 15.56                                          15.45 15.60
                           14.92 14.90
        15

        14                                                                                                                        13.63
                                                                                                     13.51 13.23
                                                                            13.26        12.94 13.15
        13

        12

        11

        10
                        Lifestyle                                                                                Uniqueness /
                        生活変化                             学習
                                                       Learning                           コスト
                                                                                          Cost                  固有性・技術限界
                                                                                                                technical limits
                         change
                                                        ■Low ■Middle ■High
                                                       課題小   課題中      課題大
         モビリティ課題得Point:「日常生活を送る上で自家用車が不可欠である」「バスや鉄道などの公共の交通機関が少ない」
            Mobility score: The mobility score is obtained by reversing and combining the results for the six questions “You cannot live your daily life without a
                                 「バス停や駅までの道のりが遠い」「普段、自家用車で家族の送迎をする・してもらうことが多い」
          private car,” “You do not  have a lot of means of transportation, such as buses and trains,” “You live far from bus stops or stations,” “You often drop and
              pick up your family 「最寄の交通機関までの道がよくない(道が狭い、整備されていない、暗いなど)」
                                  members or have your family members drop and pick you up by private car,” “You do not have a good access to the nearest
            transportation service「山道や雪道など、道路や交通機関の利用に制約が生じることが多い」の6項目について回答結果を反転し合算
                                    (e.g. narrow road, unpaved road, dark road),” and “There are restrictions on the use of means of transportation i.e. mountain
                                  (cronbach α係数=0.859) roads and snowy roads” (Cronbach’s Coefficient Alpha = 0.860).

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Life Change Acceptance Score
     (City Scale × Mobility Issue Score)
◆ Looking at the size of mobility issues by city size, it is highly acceptable to people with
    small mobility issues, especially in cities with a population of 100,000 or more.
◆ People who live in towns and villages and have small mobility issues are less receptive.

(Point) 17

             15.75                   15.60
       16                                                     15.46
                    14.98 15.04             14.9815.03            14.9614.81 14.92 14.80 14.88
       15                                                                                                               14.5114.80

                                                                                                                 13.75
       14

       13

       12

       11

       10
              課      課        課       課       課        課       課       課        課          課     課        課       課      課        課
                     Middle

                                              Middle

                                                                       Middle

                                                                                                 Middle

                                                                                                                         Middle
                              High

                                                       High

                                                                                High

                                                                                                          High

                                                                                                                                  High
                                                                                                                  Low
                                                                                           Low
              Low

                                      Low

                                                                Low

              題      題        題       題       題        題       題       題        題          題     題        題       題      題        題
              小      中        大       小       中        大       小       中        大          小     中        大       小      中        大
                  Tokyo wards,              Cities with a             Cities with a
                東京都区部、
                government-               人口30万人
                                          population of        人口10~30万人
                                                                 population of               人口10万人
                                                                                              Cities with a
                                                                                            population of less
                                                                                                                     町、村
                                                                                                                   Towns  and
                                                               100,000 or more and                                  villages
               政令指定都市
              designated cities           以上の都市
                                       300,000    or more          未満の都市
                                                                 less than 300,000             未満の市
                                                                                              than 100,000
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Learning Acceptance Score
     (City Scale × Mobility Issue Score)
◆ Looking at the size of mobility issues by city size, it is highly acceptable to people with
    small mobility issues, especially in cities with a population of 100,000 or more.
◆ People who live in towns and villages and have small mobility issues are less receptive.

      17
(Point)    16.13
                                   15.93
                                             15.63          15.72                              15.63                     15.65
      16          15.52 15.54          15.45                    15.4515.56
                                                                                     15.33 15.38                     15.21
      15
                                                                                                              14.00
      14

      13

      12

      11

      10
            課      課        課       課       課        課        課      課        課        課      課        課       課      課        課
                                                                     Middle

                                                                                                                      Middle
                                                                                              Middle
                   Middle

                                            Middle

                                                     High

                                                                                                                               High
                                                                              High

                                                                                                       High
                            High
            Low

                                    Low

                                                              Low

                                                                                        Low

                                                                                                               Low
            題      題        題       題       題        題        題      題        題        題      題        題       題      題        題
            小      中        大       小       中        大        小      中        大        小      中        大       小      中        大
                                                                    Cities with a
              東京都区部、
               Tokyo wards,               人口30万人
                                           Cities with a      人口10~30万人
                                                               population of               人口10万人
                                                                                           Cities with a             町、村
                                                                                                                Towns and
              政令指定都市
                government-
              designated cities
                                          以上の都市
                                           population of
                                          300,000 or more
                                                                  未満の都市
                                                                 100,000 or more
                                                                  and less than
                                                                                             未満の市
                                                                                         population of less      villages
                                                                                            than 100,000
                                                                     300,000
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Cost Acceptance Score
    (City Scale × Mobility Issue Score)
        ◆ Greater mobility challenges are more cost-acceptable in many areas.
◆ People who live in towns and villages and have small mobility issues are less receptive
                                      (as usual).

(Point)17

      16

      15

      14 13.40                                        13.66
                            13.39   13.32
                  13.01                 13.02                 13.11 13.0612.99                    13.01                            12.94
                                                                                        12.90 12.77
      13
                                                                                                                       12.23
                                                                                                                  11.99
      12

      11

      10
            課      課        課        課       課        課          課      課        課        課     課         課         課     課         課
                                                                        Middle
                   Middle

                                                                                                                          Middle
                                                                                                 Middle
                                             Middle

                                                      High
                            High

                                                                                 High

                                                                                                          High

                                                                                                                                   High
            Low

                                     Low

                                                                 Low

                                                                                          Low

                                                                                                                    Low
            題      題        題        題       題        題          題      題        題        題     題         題         題     題         題
            小      中        大        小       中        大          小      中        大        小     中         大         小     中         大
                                                                       Cities with a
              東京都区部、
              Tokyo wards,                 人口30万人
                                           Cities with a         人口10~30万人
                                                                   population of              人口10万人
                                                                                               Cities with a             町、村
                                                                                                                        Towns  and
                government-             population of             100,000 or more and        population of less
              政令指定都市
              designated cities         以上の都市
                                       300,000 or more               未満の都市
                                                                   less than 300,000            未満の市
                                                                                               than 100,000
                                                                                                                         villages

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Acceptance Score of Uniqueness and
                     Technological Limits
             (City Scale × Mobility Issue Score)
    ◆ Large mobility issues are highly receptive to uniqueness and technological limits
                                      in many areas.
     ◆ People who live in towns and villages and have small mobility issues are less
                                   receptive (as usual).
(Point) 17

       16

       15
                                                     14.02
                             13.78   13.69
       14 13.62                                                                13.43 13.41 13.3713.60                          13.56
                   13.28                 13.24               13.26 13.20
                                                                                                                    12.74
       13
                                                                                                              12.12
       12

       11

       10
                    Middle

                                            Middle

                                                                      Middle

                                                                                              Middle

                                                                                                                      Middle
             課      課        課        課     課        課          課     課        課        課     課        課       課      課         課
                             High

                                                                                                       High
                                                     High

                                                                               High

                                                                                                                               High
             Low

                                      Low

                                                                Low

                                                                                        Low

                                                                                                              Low
             題      題        題        題     題        題          題     題        題        題     題        題       題      題         題
             小      中        大        小     中        大          小     中        大        小     中        大       小      中         大
               東京都区部、                     人口30万人                人口10~30万人                 人口10万人                 町、村
                                                                      Cities with a        Cities with a
               Tokyo wards,               Cities with a
                                                                  population of                                 Towns  and
                government-             population of                                    population of less
              政令指定都市                     以上の都市                     未満の都市                    未満の市
                                                                 100,000 or more and                             villages
              designated cities        300,000 or more            less than 300,000        than 100,000

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Changes in Acceptance Scores
       by Factor (2020 ⇒ 2021)
      ◆ Acceptance score of "life changes," "learning," and
      "uniqueness / technical limits" increased in one year.
        ◆ Acceptance for costs is flat (slightly reduced).

(Point) 16
                                                                                15.64
                  15.16                                                         15.11
       15
                  14.80

       14
                                                                                13.47
                  13.28
       13        13.13                                                          13.11

       12

       11         生活変化
               ●Lifestyle Change      学習
                                     ●Learning  コスト ●Uniqueness
                                               ●Cost      固有性・技術限界
                                                                / technical limits

       10
                      2020年
                      2020                                                  2021年
                                                                              2021
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Changes in Acceptance Scores by Factor
               (Gender)
        ◆ Gender trends are almost the same as overall trends.
◆ The stricter acceptance of costs may be due to the economic situation
                         caused by Covid-19.

(Point) 17

       16

       15

       14

       13

       12

       11         生活変化
             ●Lifestyle Change                      学習
                                                 ●Learning   ●Costコスト        固有性・技術限界
                                                                    ●Uniqueness / technical limits

       10
              男                   男                                    女               女
                                                                       Female (2020)

                                                                                        Female (2021)
              Male (2020)

                                   Male (2021)

              性                   性                                    性               性
               (2020 )

                                  (2021 )

                                                                        (2020 )

                                                                                       (2021 )
              年                   年                                    年               年

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Changes in Acceptance Scores by Factor
                      (Age)
             ◆ "Life change" and "learning" are on the rise in all age groups.
              ◆ "Uniqueness / technical limits" decreased only in the 60s.

(Point) 17

       16

       15

       14

       13

       12

       11                                       生活変化
                                          ●Lifestyle Change                          学習
                                                                                 ●Learning                  ●Cost コスト
                                                                                                                   ●Uniqueness固有性・技術限界
                                                                                                                              / technical limits

       10
               10 (2020 )

                             10 (2021 )

                                             20 (2020 )

                                                               20 (2021 )

                                                                               30 (2020 )

                                                                                              30 (2021 )

                                                                                                              40 (2020 )

                                                                                                                            40 (2021 )

                                                                                                                                         50 (2020 )

                                                                                                                                                      50 (2021 )

                                                                                                                                                                   60 (2020 )

                                                                                                                                                                                 60 (2021 )
                                                                  20s (2021)
                                                  20s (2020)

                                                                                 30s (2020)

                                                                                               30s (2021)

                                                                                                               40s (2020)

                                                                                                                            40s (2021)

                                                                                                                                                                    60s (2020)

                                                                                                                                                                                 60s (2021)
                10s (2020)

                             10s (2021)

                                                                                                                                         50s (2020)

                                                                                                                                                      50s (2021)
              代              代               代                 代               代              代               代             代            代            代            代             代

              年              年               年                 年               年              年               年             年            年            年            年             年

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Changes in Acceptance Scores by Factor
         (Mobility Issue Score)
     ◆ Increased acceptability in areas with small mobility challenges.
   ◆ All acceptance factors other than "learning” are down in areas where
                          mobility issues are large.

(Point) 17

       16

       15

       14

       13

       12
                          生活変化                             学習                                コスト                 固有性・
                   ●Lifestyle Change           ●Learning ●Cost ●Uniqueness / Technical Limits
       11                                                                                                        技術限界

       10
             課            課                              課                 課                       課               課
             題            題                              題                 題                       題               題
                                                           Middle (2020)

                                                                             Middle (2021)

                                                                                                   High (2020)

                                                                                                                   High (2021)
             Low (2020)

                          Low (2021)

             小            小                              中                 中                       大               大
             (2020

                          (2021

                                                         (2020

                                                                           (2021

                                                                                                   (2020

                                                                                                                   (2021 )
             年            年                              年                 年                       年               年
             )

                          )

                                                         )

                                                                           )

                                                                                                   )
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Movement Restrictions and Lifestyle
            Changes Due to Covid-19
        ◆ The tendency to refrain from moving due to Covid-19 is stronger in
                                 larger urban areas.

                                      0               20                  40                  60        80           100 (%)

                             全体
                         Overall            20.9                                    62.4                      11.5 5.2

   Tokyo wards, government-
      東京都区部、政令指定都市                           23.0                                     62.7                      9.5 4.8
       designated cities
Cities with a population of 300,000
           人口30万人以上の都市
              or more                       22.2                                    61.2                      11.7 4.9

Cities with a population of 100,000
      人口10~30万人未満の都市                       18.7                                    64.5                       12.1 4.7
  or more and less than 300,000

 Cities with a人口10万人未満の市
               population of less          19.0                                   61.8                       13.3   6.0
           than 100,000

       Towns and villages 町、村              20.7                                   58.1                       13.9   7.2

          ■Very restricted and ■Decently
          非常に制限された・自粛した             それなりに制限された
                                         restricted and                 ■Not
                                                                         あまり制限されなかった
                                                                              restricted and       ■Not
                                                                                                    全く制限されなかった
                                                                                                        restricted and
                 refrained                   refrained                  refrained so much              refrained
                                           ・自粛した                          ・自粛しなかった                  ・自粛しなかった

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Changes in Transportation Usage
           Due to Covid-19
    ◆ In particular, the use of public transportation such as "railroad", "bus" and
                                 "taxi" is decreasing.
          ◆ "Private cars" and "bicycles" increased more than decreased.
                                                                                                                  (%)

                                                                                                  これまで利用しており、
                                                                                             The usage opportunity has
                                                                                                   新型コロナで利用が
                                                                                 n           増えた not
                                                                                            increased 変わらない     減った
                                                                                                       changed decreased
Private car                                                                     15424          13.8       76.8           9.4
自家用車        (自分で運転する場合・運転しない場合を含む)
(including when you drive yourself and when you don't)

カーシェアリング、レンタカー
Car sharing, Car rental                                                           4977           6.4      71.9       21.7

鉄道(地下鉄等を含む)
 Trains (including subway and others)                                           14779            2.7      51.4       45.9

バス(コミュニティバスを含む)
Buses (including “Community Buses”)                                             11868            3.3      55.3       41.4

 Reservation required buses and taxis
(予約制の)デマンドバス、デマンド型乗り合いタクシー                                                        3427           4.7      70.2       25.1
 (riding together)

タクシー
Taxis                                                                             9111           4.8      60.7       34.5

自転車(非電動型)
Bike (not electric)                                                               9603         15.4       71.4       13.1

電動アシスト付き自転車
Bike with electric assist machine                                                 4010         14.9       71.9       13.2

バイク、原動機付き自転車(原付)
Motorbike, scooter                                                                3742           9.2      75.1       15.7

                                                                      n = the number excluding "not originally used"
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Specific Movement Restrictions in
                 Everyday Life
 ◆ Specific movement restrictions due to movement restrictions by Covid-
    19 had a great impact on the connection between people and QoL.

      60
(%)        49.9
                                                  45.7
                                                                                44.2

      40                                                                                                       35.1 33.9
                                                                                                                         32.5 32.1

                                                                                                                                                                                                                                                  23.7

                                                                                                                                                                                                                                                                                  18.0
      20                                                                                                                                                                                                                                                                                                           16.2
                                                                                                                                                                                                                                                                                                                                                         11.9 11.8
                                                                                                                                                                                                                                                                                                                                                                                                                  6.5                5.2                                  5.3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                1.0
      0
           I can’t go out to eat out or go to a

                     外                               旅                           友                               離                               趣                                             イ                ス                                       宅                          職                               店                 実                    出                           仕                           健                      恋                      そ         ど

                                                                                                                                                                                                                                                                                                                                                                              I have less work / I have no more
                                                                                                                                                                                                                                                                                                                   I wanted to buy it after seeing it,
                                                                                                                                                                                                                                                Opportunities for home delivery
                     食                               行                           だ                               れ                               味                                             ベ                ト                                       配                          場                               に                 際                    会                           事                           康                      人                      の         れ
                     や                               の                           ち                               て                               の                                             ン                レ                                       や                          や                               行                 に                    い                           が                           が                      や                      他         も
                                                                                                                                                                                                                The stress has been building.
                                                                                                                                             I can't do hobby activities or

                                                                                                                                                                                  Events have been cancelled.

                     飲                               予                           や                               暮                               活                                             ト                ス                                       ネ                          学                               く                 見                    の                           減                           損                      パ                                あ
                                                  Travel schedules have been

                                                                                                                                                                              が

                                                                                                                                                                                                                                                                                   I can't go to work or school.
                                                                                 I can't meet my friends and

                     み                               定                           仲                               ら                               動                                             (                が                                       ッ                          校                               こ                 て                    機                           っ                           な                      ー                                て
                                                  canceled / I stopped going.

                                                                                                                                                                                                                                                                                                                   but I couldn't go shopping.
                                                                                                                                                                              キ
                                                                                                               I can't meet my family and

                     会                               が                           間                               す                               や                                             コ                た                                       ト                          に                               と                 か                    会                           た                           わ                      ト                                は
                     に                               キ                           に                                                               社                            ャ                                 ま                                                                  行                               が                 ら                    が                           ・                           れ                      ナ                                ま
                                                                                                                 家                                                                             ン                                                        シ
                                                                                                               relatives who live apart.

                                                                                                                                                                              ン

                                                                                                                                                                                                                                                                                                                                                                                                                                     I can't meet my lover or
                                                                                                                                                                                                                                                and net shopping have

                     行                               ャ                           会                               族                               会                                             サ                っ                                       ョ                          く                               で                 買                    な                           仕                           た                      ー                                ら
                                                                                                                                                                              セ

                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Does not apply to any
                     く                               ン                           え                               ・                               活                                             ー                た                                       ッ                          こ                               き                 い                    く                           事                                                  に                                な
                                                     セ                           な                                                               動                            ル                                                                                                    と                               な                 た                    な                           が                                                  会                                い
                     こ                                                                                           親                                                            に                ト                                                        ピ

                                                                                                                                                                                                                                                                                                                                                          No chance to meet

                                                                                                                                                                                                                                                                                                                                                                                                                  Became unhealthy
                     と                               ル                           く                               族                               が                                             、                                                        ン                          が                               く                 い                    っ                           な                                                  え
                                                     に                           な                                                               で                            な                                                                                                    で                               な                 の                    た                           く                                                  な
                     が                                                                                           に                                                            っ                ス                                                        グ
                                                                                                                                             social activities

                     で                               な                           っ                               会                               き                                             ポ                                                        の                          き                               っ                 に                                                な                                                  く
                                                                                                                                                                              た
           drinking party.

                     き                               っ                           た                               え                               な                                             ー                                                        利                          な                               た                 、                                                っ                                                  な
                                                     た                                                                                           く                            ・                                                                                                    く                                                                                                  た                                                  っ
                     な                                                                                           な                                                            行                ツ                                                        用
                     く                               ・                                                           く                               な                                             観                                                        が                          な                                                                                                                                                     た
                                                                                                                                                                              く
                                                                                                                                                                                                                                                increased.

                     な                               行                                                           な                               っ                                             戦                                                        増                          っ
                                                     く                                                                                           た                            の                                                                                                    た
                     っ                                                                                           っ                                                            を                、                                                        え

                                                                                                                                                                                                                                                                                                                                                                                                                                     partner.
                                                                                 friends.

                     た                               の                                                           た                                                                             パ                                                        た

                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Others
                                                                                                                                                                              や
                                                     を                                                                                                                                         ー
                                                                                                                                                                                                                                                                                                                                                                              work.
                                                     や                                                                                                                        め
                                                                                                                                                                              た                テ
                                                     め                                                                                                                                         ィ
                                                     た                                                                                                                                         な
                                                                                                                                                                                               ど
                                                                                                                                                                                               )
                                                                                                                                            All Rights Reserved, Copyright © 2021, DLRI, Inc.                                                                                                                                                                                                                                                                                                      21
Avoiding the Spread of Covid-19
    Infection and the Possibility of Cars
     ◆ Value as a "private room" and "whereabouts" of a car re-recognized in the
                                 Covid-19 situation.
        ◆ "Non-contact" with others = Increased incentive for "ownership"?
(%) 80    72.4

    60

    40                              34.9                       33.1
                                                                                     28.9

    20                                                                                                         15.3                                                                                          13.2
                                                                                                                                               5.3                      3.6
                                                                                                                                                                                                    0.2
     0
                                                         used to reduce the chance

                                                                                                                                           It can be used for working
                      感              気                                  ド            (            一            (                           (                            (                           そ        ど

                                                                                                                                                                        It can be used as a study
         You can move with a low

                                                                                                               It can be used as a place
                                                                                     where you can be alone.

                      染              晴                                  ラ            移            人            移                           移                            移                           の        れ
                                                             人
                                                         of contact with people.

                      の              ら                                  イ            動            に            動            飲              動                            動         勉                 他        も

                                                                                                                                                                                                              Does not apply to any
                                                         Drive-through can be

                                                             と
                                                                                     Use a car as a space

         移            リ              し                                  ブ            し            な            し            食              し              在             し         強                          あ
                                                             の
                                   You can drive for a

         動            ス              と                                  ス            て            れ            て            の              て              宅             て         部                          て
         が            ク              し                       接          ル            い            る            い                           い              勤             い                                    は
                                                                                                                            場                                                     屋
         risk of infection.

                                                                                                               to eat and drink.

         で            が            き て                       触          ー            な            空            な                           な              務             な                                    ま
                                                             を                                                              と                                                     と
         き            低            る の                                  を            い            間            い            し              い              に             い         し                          ら
                                                             減                                                                             from home.
                                   distraction.

         る            い              ド                                  使            時            と            時            て              時              使             時         て                          な
                      状              ラ                       ら          う            間            し            間                           間              え             間                                    い
                                                             せ                                                              使                                                     使
                      態              イ                                  こ            を            て            を            え              を              る             を         え

                                                                                                                                                                                                    Others
                      で              ブ                       る          と            含            使            含                           含                            含
                                                                                                                            る                                                     る

                                                                                                                                                                        room
                                     が                                  で            む            え            む                           む                            む
                                     で                                               )            る            )                           )                            )
                                                                All Rights Reserved, Copyright © 2021, DLRI, Inc.                                                                                                                     22
Mobility Awareness in Everyday Life
                   (Online vs. Real)
        ◆ Even if DX advances, there is a high need for real and face-to-face
                                       meetings.
       ◆ It is expected that the significance of moving avoiding accidents and
                          infections will continue to be high.

                                0        20            40            60             80              100 (%)

  実際の店舗に行かなくても、
   You don't have to go to                                                                             Even if you can live by home
                                                                                                      宅配やネットショッピングで生活
  the actual store to shop by                                                                           delivery or online shopping,
  宅配やネットショッピングでの                10.3          34.8                     37.9                  17.0     できるとしても、自分で買い物に
                                                                                                       you want to go shopping by
   home delivery or online
         買い物でよい
          shopping.                                                                                              myself.
                                                                                                                 行きたい

   テレビ電話などで人との                                                                                        テレビ電話などで対面コミュニケ
 You can get enough face-to-                                                                          Even if you can communicate
対面コミュニケーションの機会は
  face communication with       7.6      31.1                       42.5                     18.9      viaーションできるとしても、
                                                                                                           videophone, you want to
   people by videophone.                                                                                   meet people directly.
      十分とれると思う                                                                                               直接人に会いたい

  リモート会議やテレビ電話で
   Work communication is
                                                                                                       Even if you can communicate
                                                                                                      リモート会議やテレビ電話で仕事上
                                                                                                      at work via remote meetings or
  仕事上のコミュニケーションは
  sufficient through remote     11.8           38.8                        37.8               11.7 のコミュニケーションができるとし
                                                                                                    videophones, you would like to
  meetings and videophones.
       十分できると思う                                                                                    ても、直接会って仕事上のやりとり
                                                                                                     meet in person and exchange
                                                                                                                  work.
                                                                                                                 をしたい

                                  Aに近い
                                ■ Close to A ■ややAに近い
                                               slightly close to ややBに近い          Bに近い
                                                                 A ■ slightly close to B ■ Close to B
                                         All Rights Reserved, Copyright © 2021, DLRI, Inc.                                             23
Mobility Satisfaction in Everyday Life
            (Overall and Age)
   ◆ Women are more anxious about the Covid-19 situation than men.
                     (according to other survey results)
   ◆ Among young people such as teens and 20s, it is possible that the
   satisfaction level of movement was very low, especially as a result of
                    restrictions on movement by women.

(Point)   7.00

          6.50

          6.00

          5.50

          5.00

          4.50

          4.00

          3.50

          3.00
                  合計
                 Overall             10代
                                     10s         20代
                                                 20s         30代
                                                             30s          40代
                                                                          40s   50代
                                                                                50s   60代
                                                                                      60s

                                         全体 ■Male
                                      ■Overall 男性 女性
                                                  ■Female
                           All Rights Reserved, Copyright © 2021, DLRI, Inc.                24
Mobility Satisfaction in Everyday Life
          (With or Without a Driver’s License)
            ◆ People who have had driver’s license before have lower travel
                      satisfaction than those who do not have it.
          ◆ Considering that returning a driver's license will greatly reduce the
           freedom of movement, this may be a major barrier to returning a
                              driver's license for elderlies.

(Point)
      7.00
      6.50
      6.00
      5.50
      5.00
      4.50
      4.00
      3.50
      3.00
                  have a現driver’s                used to以have                          持have
                                                                                   don’t
                        在                     a driver’s前license,                      っ
                   license now
                        持                               持                       driver’s
                                                                                       てlicense
                        っ                         but持not
                                                        っnow                          い
                        て                                っ て                          な
                                              ■Overall て   ■Male ■Female
                        い                                     い                       い
                                                         い © 2021, DLRI, Inc.
                               All Rights Reserved, Copyright                                     25
All Rights Reserved, Copyright © 2021, DLRI, Inc.   26
All Rights Reserved, Copyright © 2021, DLRI, Inc.
2.Collecting and understanding information about the target
● We are making steady progress in collecting and
understanding domestic information about objects (society,
regions, people) that are expected to foster social acceptability
by following.
       - 3 times of quantitative researches
       - “Citizen dialogue”
       - “World Cafe” etc.
●The largest number of samples and the number of questions
have been secured this time.

                    All Rights Reserved, Copyright © 2021, DLRI, Inc.
3.Selection / editing / processing of transmitted information
4.Information dissemination means / media / place
● The investigator reported the quantitative and qualitative data at
the official report of the Cabinet Office SIP. Through lecture activities
all over the country and contribution activities, information is
disseminated after processing the survey results according to the
attributes and characteristics of the listeners and readers.
●We responded with the perspective of Society 5.0 and the
perspective of regional sustainability and SDGs to the mobility
situation and issues in each region and the latest efforts in the local
lectures.
●These summaries are published in most local newspapers. It will
create opportunities to understand the government‘s efforts and
consider them as issues in each region.

                       All Rights Reserved, Copyright © 2021, DLRI, Inc.
8.Understanding in consumers
9.Consumption / use behavior
10.Social acceptance in consumers

●about understanding:Overall decrease compared to a year ago
(from the survey by METI and MLIT)

●about use behaviour:The utilization rate of automobiles with
driving support functions is increasing, but the awareness of using
and installing those functions is not yet high.

●about social acceptance:The overall acceptance score for
automated driving by owner car, service car, and large logistics car is
flat. Acceptance of "life change," "learning," "cost," and "uniqueness
/ technical limits" increased except for "cost."

                      All Rights Reserved, Copyright © 2021, DLRI, Inc.
We are considering clarifying
specific evaluation methods and
goals for fostering acceptability
    in the next fiscal year.

        All Rights Reserved, Copyright © 2021, DLRI, Inc.
All Rights Reserved, Copyright © 2021, DLRI, Inc.   32
Which behavioral attributes and regional
characteristics are likely to drive receptivity
                development?

            - Area with a large population
         - People with high regional identity
     - Younger generation, especially women
       - People who are not so troubled with
                    mobility now

   Elderly people living in rural areas who have mobility
problems may not necessarily be the ones who can drive the
            development of social acceptability.
    Automated Driving ≠ Transportation for the elderly

                  All Rights Reserved, Copyright © 2021, DLRI, Inc.   33
Which factors influence
      each acceptance score?
The ”Uniqueness and Technical Limit" factors have
  the greatest effect on acceptance score of all
     types of automated driving technology.

 Promote understanding of what can / cannot be
          done with current technology.
 The perspective and soil of "aiming to maximize
    the utility of technology while improving
      technology in society" are important.
   (Consumers / businesses / administration)

               All Rights Reserved, Copyright © 2021, DLRI, Inc.   34
Findings from consumer survey results
             Due to various restrictions by COVID-19
 Social mobility needs, significance of mobility, and value recognition
                             are increasing
    Focusing on the layer that is easy to improve receptivity
              (such as young people and women)
  Creating “personalization” and “co-creation consciousness” of the
                automated driving society is needed
       Not only about ”advantage of automated driving”,
   But also understanding of automated driving characteristics and
                technical limits should be announced.

Automated driving technology ⇒ Manufacturers, engineers, researchers
    Development of laws and rules for running automated driving
                  ⇒ National and local governments
      Realization of an automated driving society ⇒ Consumers

          ⇒ Change the perspective of "creating together"
          from the perspective of "accepting" consumers
                       All Rights Reserved, Copyright © 2021, DLRI, Inc.
Division of roles for acceptance and co-creation
          of automated driving society
         Participating in society
         from the perspective of             Consumer                                    Academia
          nurturing technology             Local resident                             Various research
               and systems                                                                institutes
                                                                                                  Deepening
                                                                                            specialized research
                                                                                               and knowledge
                                                                                                 in each area

                                              Place for
                                             co-creation
                                             - Demonstration
                                                 experiment
                                                - World Cafe
                                              - Citizen dialog
                                               - Symposium
                                                - Committee

             Administration                                                          Business
                                         Infrastructure and
              Municipality           institutional development                        group
                                    Technology development and
 Laws and rules
                                           service operation
   for driving                                                                             Creation of
automated driving                                                                  automated driving technology
                                                                                           and services
                               All Rights Reserved, Copyright © 2021, DLRI, Inc.                             36
YUKIKO                   MIYAKI
      General Manager & Executive Researcher
            Life Design Research Dept.

      DAI-ICHI LIFE RESEARCH INSTITUTE INC.
1-13-1 Yurakucho, Chiyoda-ku, Tokyo, 100-0006, Japan
                   miyaki@dlri.jp

                 All Rights Reserved, Copyright © 2021, DLRI, Inc.   37
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