YOUR SERVICE RESIDENT GUIDE
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@ Your Service Your Guide to Services of the Broward County Commission This booklet provides residents, businesses and visitors to Broward County with comprehensive information on the services and programs provided by the Broward County Board of County Commissioners. For convenience, information about services provided by certain other local government officials and agencies is also included. Section 1 – Organization of Broward County Government This section offers information on key areas of County Government, including the Board of County Commissioners, County Administrator, County Attorney and County Auditor. Section 2 – County Commission Services This section describes the services available to Broward County residents, businesses and visitors that are offered by the Board of County Commissioners through various departments, divisions and offices. Section 3 – Services of Other Officials and Agencies This section includes information on other important services that are not directly provided by the Board of County Commissioners, including Broward County’s Constitutional Officers, Clerk of the Courts and the 17th Judicial Circuit Court. Section 4 – Broward County Municipalities This section provides contact information for the 31 communities comprising Broward County. The Board of County Commissioners hopes this resource will increase your awareness of the many facets of County Government. Every resident is encouraged to become familiar with the services offered and avail themselves of those services as appropriate. For additional information about Broward County agencies and the service they provide, contact: Broward County Governmental Center 115 S. Andrews Ave. Fort Lauderdale, FL 33301 Broward County Call Center: 311 (954-831-4000) Board of County Commissioners: 954-357-7000 Broward.org An equal opportunity employer and provider of services. This publication can be made available in large print or Braille by request. *Cover: “Walking Sticks with Stories to Tell” by artist Claudia Fitch, commissioned by Broward Cultural Division. The artwork is located in Fort Lauderdale’s Sistrunk neighborhood, outside the African American Research Library and Cultural Center. The library is celebrating 20 years in 2022 with special events throughout the year.
Table of Contents Broward County Government Broward County Commission........................................................................ 7 County Administrator.....................................................................................8 County Attorney..............................................................................................8 County Auditor................................................................................................8 County Commission Services Accounting......................................................................................................9 Airports............................................................................................................9 Alcohol and Substance Use Disorder.......................................................... 10 Animals.......................................................................................................... 10 Arts................................................................................................................. 11 Broward Municipal Services District............................................................. 11 Children’s Services........................................................................................ 11 Consumer Protection.....................................................................................12 Convention Center.........................................................................................12 Crisis Intervention & Support....................................................................... 13 Economic Development............................................................................... 13 Elderly Services............................................................................................ 14 Emergencies................................................................................................. 14 Employment...................................................................................................15 Environment...................................................................................................15 Family Services............................................................................................. 16 Film and Entertainment................................................................................ 18 Health Care Services.................................................................................... 18 History........................................................................................................... 19 Homeless Services....................................................................................... 19 Housing.........................................................................................................20 Human Rights................................................................................................20 Human Services.............................................................................................21 Information.................................................................................................... 22 Intergovernmental Affairs/Boards............................................................... 22 Library...........................................................................................................23 3
Mobility Advancement Program..................................................................26 Mosquito Control..........................................................................................26 Motor Vehicle, Mobile Home, Parking Permit and Vessel Registration......26 Parks.............................................................................................................. 27 Passports.......................................................................................................33 Permits and Licenses....................................................................................33 Port Everglades.............................................................................................38 Purchasing....................................................................................................39 Records, County...........................................................................................39 Recycling...................................................................................................... 40 Roads & Bridges........................................................................................... 40 Solid Waste Collection & Disposal...............................................................42 Taxes..............................................................................................................42 Tourism..........................................................................................................45 Traffic Signals and Signage..........................................................................45 Transportation...............................................................................................45 Value Adjustment Board............................................................................... 47 Veterans Services......................................................................................... 47 Wages............................................................................................................ 47 Water and Wastewater Services..................................................................48 Services of Other Officials and Agencies Supervisor of Elections.................................................................................50 Broward Sheriff’s Office (BSO)......................................................................51 Department of Fire Rescue and Emergency Services.................................51 Inspector General......................................................................................... 52 Planning Council........................................................................................... 52 Property Appraiser.......................................................................................53 Public Defender........................................................................................... 54 State Attorney...............................................................................................54 Courts, General Information........................................................................56 Courts, Office of the Trial Court Administrator........................................... 57 Courts, Clerk of Courts.................................................................................59 Index..............................................................................................................62 4
The Broward County Board of County Commissioners Envisions: 1. From our sawgrass to our seagrass, a home for everyone seeking a sense of community and an exceptional quality of life, and a destination for visitors from around the globe. 2. A model County, governed in an open and ethical manner, where innovative ideas are encouraged, and public and private sectors work collaboratively to achieve shared goals. 3. A vibrant economy with a diverse, skilled workforce, in a County offering unique advantages that attract all types of businesses to create equitable, countywide prosperity. 4. A sustainable system of world-class intermodal transportation, infrastructure, quality human services, public safety, accessible housing, recreation, arts and culture, complementing and balancing our natural resources and environment. The Broward County Board of County Commissioners strives to create a community characterized by the following values: • Ensuring economic opportunities for Broward’s diverse population and businesses. • Prominently marketing Broward County as a brand, while increasing public understanding of programs and services. • Approaching human services collaboratively and compassionately, with special emphasis on the most vulnerable. • Cooperatively delivering an efficient and accessible regional intermodal transportation network. • Encouraging investments in renewable energy, sustainable practices and environmental protection. • Cultivating community culture, arts, recreation and life-long learning. • Offering sustainable, compatible, innovative housing options for all income levels, including integrated, permanent supportive housing. • Consistently delivering responsive, efficient, quality services to the public and internal customers. 5
Broward County BROWARD Commission COUNTY COMMISSIONDistricts DISTRICTS LOXA HATC Palm Beach County HE E RD FLORIDA TPKE NOB HILL RD HILLSBORO BLVD PARKLAND DEERFIELD I95 HOLMBERG RD BEACH SW 10TH ST BEACH SAWGRASS EXPY SR A1A 2 HILLSBORO CORAL WILES RD COCONUT NW 48TH ST SPRINGS CREEK UNIVERSITY DR SAMPLE RD LIGHT- POWERLINE RD LYONS RD ROCK ISLAND RD SAWGRASS EXPY HOUSE SR 7 POINT 3 ROYAL PALM BLVD COPANS RD HWY Water Conservation Area FEDERAL M LK POMPANO MARGATE BL VD BEACH HWY A1A I95 DIXIE ATLANTIC BLVD KE PI ATLANTIC BLVD RN SOUTHGATE BLVD TU CONSERVATION AREA URBAN AREA A ID NORTH TAMARAC OR LAUDERDALE E PK FL SW 15TH ST AT A1A MC NAB RD FORT SEA ID OR CREEK RD LAUDERDALE CYPRESS RANCH FL LAKES UNIVERSITY DR 4 COMMERCIAL BLVD LAUDERDALE- COMMERCIAL BLVD BY-THE-SEA PROSEPECT RD NW 44TH ST N US 27 s LAUDERDALE de LAUDERHILL OAKLAND PARK LAKES a gl 9 8 SUNRISE er OAKLAND PARK BLVD Ev WILTON e US 441 LAZY MANORS Th LAKE 1 I 75 SUNRISE BLVD HIATUS RD I75 A1A PLANTATION BROWARD BLVD FORT LAUDERDALE RD I595 UB I 595 CL LE FEDERAL HWY DD PETERS RD DAVIE BLVD SA RO NOB HILL RD 5 YA L SW 14TH ST HIATUS RD PA SR7 L M BL VD PINE ISLAND RD SHOTGUN RD WESTON NOVA DR SR84 FLAMINGO RD FLORIDA TPKE DAVIE SOUTH POST RD SW 42ND ST UNIVERSITY DR ORANGE DR GRIFFIN RD I95 DAVIE RD SOUTHWEST RANCHES DANIA US27 I75 SOUTHWEST A1A SW 172ND AVE RANCHES STIRLING RD BEACH I 75 COOPER SEMINOLE TRIBE CITY SHERIDAN ST 6 OF FLORIDA SW 72ND ST DYKE OCEAN DR TAFT ST S RD HOLLYWOOD CONSERVATION AREA URBAN AREA HOLLYWOOD BLVD PINES BLVD 7 PEMBROKE PINES SW 184TH AVE SW 160 PEMBROKE RD WEST PEMBROKE FLAMINGO RD PARK PARK TH AVE PALM AVE HALLANDALE BLVD WEST HALLANDALE MIRAMAR PKY MIRAMAR PARK BEACH I75 N T EX Miami-Dade County KE RED RD TP D EA ST ME HO Find your Commission District at Broward.org/Redistricting Broward County Governmental Center 115 S. Andrews Ave., Room 421 Fort Lauderdale, FL 33301 Office Hours: Monday through Friday, 8:30AM to 5PM
BROWARD COUNTY COMMISSION Effective January 12, 2022 MAYOR VICE MAYOR Michael Udine Lamar P. Fisher District 3 Commissioner District 4 Commissioner 954-357-7003 954-357-7004 mudine@broward.org lfisher@broward.org Broward.org/Commission/District3 Broward.org/Commission/District4 Nan H. Rich Tim Ryan District 1 Commissioner District 7 Commissioner 954-357-7001 954-357-7007 nrich@broward.org Fax: 954-357-5707 Broward.org/Commission/District1 tryan@broward.org Satellite Office: Broward.org/Commission/District7 Government Center West 1 N. University Dr., 4112B Plantation, FL 33324 Mark D. Bogen Jared E. Moskowitz District 2 Commissioner District 8 Commissioner 954-357-7002 954-357-7008 Fax: 954-357-7295 jemoskowitz@broward.org mbogen@broward.org Broward.org/Commission/District8 Broward.org/Commission/District2 Steve Geller Torey Alston District 5 Commissioner District 9 Commissioner 954-357-7005 954-357-7009 sgeller@broward.org talston@broward.org Broward.org/Commission/District5 Broward.org/Commission/District9 Beam Furr District 6 Commissioner View Commission Meetings 954-357-7006 Via live webcasting at Broward.org bfurr@broward.org Broward.org/Commission/District6 Comcast Cable – Channel 12 and 77 Advanced Communications – Channel 25 and 64 Satellite Office: AT&T U-verse – Channel 99 954-357-7790 Atlantic Broadband – Channel 77 Hollywood Library Follow Broward County Commission on 2600 Hollywood Blvd., Room 180 twitter.com/BrowardInfo Hollywood, FL 33020 7
BROWARD COUNTY GOVERNMENT Broward County Commission The Commission also meets frequently in workshops. Advance notice of meetings Commission Offices is posted in government buildings and on Governmental Center Broward.org. 115 S. Andrews Ave., Room 421 Fort Lauderdale, FL 33301 *Members of the public are encouraged to view Commission Meetings virtually. Interested persons Broward.org/Commission may choose to participate and/or provide public facebook.com/BrowardInfo comment either remotely by phone or in-person. The twitter.com/BrowardInfo remote participation option requires access to the 954-357-7000 internet, a working email and phone. Speakers must The Broward County Charter provides for register by 9:30AM on the day of the meeting. For a separation between the legislative and details, visit Broward.org/Commission/Meetings. administrative functions of government. The County Commission is the legislative and County Administrator: Monica Cepero policy-making elects a Mayor and Vice Mayor Governmental Center for one-year terms. The Mayor is presiding 115 S. Andrews Ave., Room 409 officer and the County’s official representative. Fort Lauderdale, FL 33301 The Commission appoints the County Broward.org/Administrator Administrator, County Attorney, County Auditor 954-357-7354 and numerous advisory and regulatory boards. The County Administrator is the chief executive The County Commission meets in formal officer of Broward County Government, and sessions on Tuesdays, as scheduled, at directs the functions of County Government 10AM in Room 422 of the Broward County under the auspices of the Board of County Governmental Center. Meetings are broadcast Commissioners. on local cable systems and webcast live on Broward.org and social media. A replay of the County Attorney: Andrew J. Meyers Commission meeting broadcast and webcast Governmental Center is shown each Friday following a Tuesday 115 S. Andrews Ave., Room 423 meeting, at 5:30PM. A video of the meeting can Fort Lauderdale, FL 33301 be viewed on demand by noon Wednesday Broward.org/Legal at Broward.org/Commission/Meetings. Visit 954-357-7600 the same website for links to the Commission The County Attorney and a staff of Assistant calendar, current and previous agendas, and County Attorneys represent the County the list of cable systems providing live and Commission, the County Administrator, Port rebroadcast coverage. Everglades, Fort Lauderdale-Hollywood International Airport, North Perry Airport and Comcast Cable – Channel 12 - Coconut all other County agencies in legal matters. As Creek, Cooper City, Dania Beach, Davie, legal advisers, attorneys represent the County Deerfield Beach, Fort Lauderdale, Lauderhill, in contract negotiations and in state and federal Hallandale Beach, Hillsboro Beach, Lauderdale- litigation. Attorneys serve as advocates for By-The-Sea, Lauderdale Lakes, Lazy Lake, County interests before the State Legislature, Lighthouse Point, Margate, North Lauderdale, Cabinet and Federal authorities. Oakland Park, Parkland, Plantation, Pompano Beach, Sea Ranch Lakes, Southwest Ranches, County Auditor: Robert ”Bob” Melton Sunrise, Tamarac, Wilton Manors and central Governmental Center and northern Broward Municipal Services 115 S. Andrews Ave., Room 520 District areas Fort Lauderdale, FL 33301 Comcast Cable – Channel 77 - Hollywood, Broward.org/Auditor portions of Miramar and Pembroke Pines, 954-357-7590 Pembroke Park and West Park The County Auditor is responsible for Advanced Communications – Channel 64 conducting financial, compliance, and - Coral Springs and Channel 25 – portion of performance audits, and providing County Weston Commissioners with oral or written reports on Atlantic Broadband – Channel 77 - Broward the procedures, internal controls, and business County TV – 24/7 programming and procurement practices of government. As advisor on County business matters, the County AT&T U-verse – Channel 99 - Broward Auditor reviews all transactions submitted to County TV County Commissioners for approval. 8
County Commission Services Accounting heart of Florida’s Gold Coast. With more than 380 departures a day, the airport Accounting Division offers nonstop service to 84 U.S. cities and global connectivity to more than 66 115 S. Andrews Ave., Room 203 international destinations in 33 countries. Fort Lauderdale, FL 33301 The Aviation Department also operates Broward.org/Accounting North Perry, a general aviation airport for accounting@broward.org private and charter aircraft operators. accountspayable@broward.org 954-357-7193 Fort Lauderdale-Hollywood Accounts Payable is responsible for International Airport paying suppliers for goods and services 100 Terminal Drive that support the operational needs of Fort Lauderdale, FL 33315 the County. Payments are made through Fll.net credit cards, checks or Electronic Funds ContactFLL@broward.org Transfer (EFT) in order to meet the County’s 954-359-6100 obligations to its business partners and to 954-359-2247 (Lost & Found) comply with statutory requirements. This 954-359-1217 (Airport Badging Office) division also prepares required federal tax filings and reimburses employees for travel facebook.com/FortLauderdale and business related items. HollywoodInternationalAirport twitter.com/FLLFlyer Airports North Perry Airport Broward County Aviation Department 101 SW 77 Way Pembroke Pines, FL 33023 Administration Northperryairport.net 320 Terminal Dr., Suite 200 HWO@broward.org Fort Lauderdale, FL 33315 954-359-1016 954-359-6100 866-822-7910 (Noise Hotline) *Individuals visiting, traveling through or working 954-364-4043 (Hearing Impaired/TTY) in public areas of the airport’s terminals and the Rental Car Center are required by law to Aviation Department is a self-supporting wear an appropriate face covering or mask. department of the Broward County Board This includes security checkpoints and onboard of County Commissioners. It does not passenger aircraft. This law is subject to change. rely on local tax dollars for operations Enhanced sanitization efforts, with deep cleaning and capital improvements. The airport is equipment and fogging systems, are in place, located in Greater Fort Lauderdale in the along with hand sanitizer throughout the airport. 9
Alcohol and Animals Substance Use Animal Care Division Disorder Broward County Adoption Center 2400 SW 42nd St. Human Services Department Fort Lauderdale, FL 33312 Broward Addiction Recovery Center Broward.org/Animal 325 SW 28th St. animalcare@broward.org Fort Lauderdale, FL 33315 Tuesday - Sunday, 11AM to 6PM Broward.org/AddictionRecovery (5:30PM for adoptions) barc@broward.org 954-359-1313 Open 7 days a week, 24 hours a day facebook.com/broward.pets 954-357-4880 Animal Care Division provides shelter 954-357-4851 (Referrals & Appointments) and second chances for dogs and cats in 954-357-6181 (Hearing Impaired/TTY) need. A team of Animal Care specialists Broward Addiction Recovery Center help protect public safety by enforcing the offers a comprehensive range of services County’s animal ordinances, picking up stray for persons over the age of 18 affected animals and rescuing animals in distress. by substance use and/or co-occurring Through Animal Care, residents can adopt a disorders. Treatment is provided for pet, volunteer or foster. Residents may also substance use disorder and co-occurring look for their lost pet. disorders such as depression, anxiety, • Adoptions: The Adoption Center is open trauma, and other mental health concerns for the adoption of dogs and cats Tuesday which may contribute to an individual’s through Sunday from 11AM to 5:30PM. substance dependance. Levels of care All adoptions include spaying/neutering, include: vaccinations, a microchip and Broward • Substance Use Disorder Assessments County pet license tag. • Detoxification • Pet License Tag: Pet license tags can • Residential be purchased in person at the Adoption • Outpatient Services Center, online at Broward.org/Animal/ • Medication Assisted Treatment TagsandShots or obtained tag from local BARC Intensive Outpatient Treatment veterinary offices that sell the County tags. 954-357-5080 Pet license tags are required by law for all Services are offered on a sliding fee scale dogs and cats residing in the County. for those individuals that qualify, along with • Surrenders, Lost/Stray/Returns: accepting certain insurance policies. By appointment only, call 954-357-9758 or admissions@broward.org or call Field Services team for stray pet pick-up at 954-359-1313, Option 2. • Fostering: Residents wishing to foster a pet, should complete a foster application online at Broward.org/Animal/ ProgramServices and email to foster@ broward.org. Foster pet checkups are by appointment only and can be scheduled online or by calling 954-359-1315. • Volunteering: For information about volunteer opportunities, email animalcarevolunteer@broward.org. * In accordance with CDC guidelines, all visitors with an appointment to the Adoption Center will be required to wear a face mask and practice social distancing. 10
Arts Broward Municipal Cultural Division Services District Main Library Urban Planning Division 100 S. Andrews Ave., 6th Floor Fort Lauderdale, FL 33301-1829 Government Center West Broward.org/Arts 1 N. University Dr., Mailbox 102 ArtsCalendar.com Plantation, FL 33324 CulturalDiv@broward.org Broward.org/MunicipalServicesDistrict 954-357-7457 askbmsd@broward.org facebook.com/BrowardArts 954-357-7794 facebook.com/ArtsCalendar twitter.com/askbmsd instagram.com/BrowardArts facebook.com/BrowardMunicipal twitter.com/BrowardArts ServicesDistrict YouTube.com/BrowardArts Broward County Municipal Services Cultural Division enhances culture in the District (formerly known as Unincorporated community through the development Broward) is comprised of seven and stewardship of the arts. It promotes neighborhoods located primarily in the a diverse and inclusive environment, central Broward County area, that are providing services that include public not included within any municipality. information, grants to cultural organizations Broward County provides municipal-type and artists, the County’s Public Art & services to these areas, including garbage Design Program, development and collection, neighborhood parks and marketing of arts and culture and recreation programs, building and zoning providing arts education and community enforcement activities and lot clearing. engagement programs. The Division also Taxpayers residing in Broward Municipal leads arts advocacy initiatives, presents Services District areas are charged for these professional development opportunities municipal-type services on their tax bills. and workshops for cultural organizations, arts leaders and artists. Children’s Services Broward.org/Arts provides the public with Human Services Department information about services, including: Community Partnerships Division • Online virtual tours of more than 200 Children’s Services Administration Section works in the Public Art & Design Program Governmental Center Annex • Information on Division grant 115 S. Andrews Ave., Room A360 programs, including applications for Fort Lauderdale, FL 33301 artists and arts organizations Broward.org/HumanServices • Workshops, trainings and other Broward.org/Children educational opportunities communitypartnerships@broward.org • Calls to artists for public art initiatives 954-357-6202 and other opportunities in the arts Children’s Services Administration Section Cultural Division also manages is responsible for the administration of ArtsCalendar.com which offers a federal, state and County funds awarded to comprehensive database of South Florida public and private nonprofit organizations arts and cultural events and opportunities, and dedicated to improve the quality of life as well as articles by local writers. for Broward County’s children and families. This section also works in collaboration with other major children’s service funders in Broward County to strategically plan and develop comprehensive, unduplicated services within a System of Care that empower children, adolescents and their families. 11
Types of contracted services: violations of the various codes and to compel compliance. Resolves violations, • Supportive Employment tracks and takes action to collect penalties, • Behavioral Health negotiate settlement agreements and • Special Needs restitution and handles matters that require • Mental Health Counseling and Case quasi judicial administrative or judicial Management hearings. • Independent Living • Substance Use • Child Care Convention Center • Respite Care Services Greater Fort Lauderdale/Broward • Advocacy Services County Convention Center Consumer Protection 1950 Eisenhower Blvd. Fort Lauderdale, FL 33316 Consumer Protection Division ftlauderdalecc.com info@ftlauderdalecc.com Government Center West 954-765-5900 1 N. University Dr., Suite. 203 facebook.com/gflcc Plantation, FL 33324 instagram.com/gflcc Broward.org/Consumer twitter.com/gflcc consumer@broward.org linkedin.com/company/gftlcc twitter.com/ConsumerBroward 954-519-1260 (General Information) The Greater Fort Lauderdale/Broward 954-765-1700 (Consumer Protection) County Convention Center, located just south of 17th Street at the northern end Consumer Protection Division is the of Port Everglades, is owned by Broward advocate for the public providing County. The Convention Center is the site information on child care licensing, auto for conventions, trade shows, consumer body/paint and repair, movers, taxicabs, shows and various special events. towing and immobilization, vehicles for hire and medical transport services. Regulating The first phase of the highly anticipated Broward County businesses to: Convention Center expansion – the 350,000 square feet exhibit hall – opened • Ensure a fair, safe and competitive October 2021. Work on the remainder marketplace of the $1.2 billion expansion continues, • Protect the environment and our water including an eastside expansion with source waterfront ballrooms, meeting rooms and • Sustain and improve the quality of child kitchen facilities, an expansive outdoor care waterfront plaza and an 800-room upscale Consumer Protection issues licenses and headquarters hotel interconnected with permits for several industries in Broward the Convention Center. Full completion is County. County regulations ensure a expected in late 2025. fair, safe and competitive marketplace, establishes your rights and responsibilities when conducting business with them and also outlines how to become a licensee. Consumer complaints of alleged unfair or deceptive trade practices are investigated by the Consumer Affairs section and may be submitted online at Broward.org/ Consumer/Complaints or by calling the Broward County Call Center at 311. Enforcement Administration Empowered by various County ordinances and state statutes to address regulatory 12
Crisis Intervention & Justice Services is responsible for planning, coordinating, administering and Support evaluating comprehensive, community- based, alternative programs to reduce Crisis Intervention & Support Division the County’s over-reliance on expensive, 624 NW 15th Way ineffective arrest and incarceration of youth Fort Lauderdale, FL 33311 and adult offenders. Services include: Broward.org/CrisisIntervention • Juvenile Civil Citation CISD2@broward.org • Juvenile Predisposition 954-357-6551 • Adult Civil Citation Crisis Intervention and Support Division consolidates the direct service operations of the Nancy J. Cotterman Center and the Justice Services Section. The Division oversees the operations to ensure a continuum of crisis and intervention services to youth, adults and families and the delivery of services to victims of sexual assault and child abuse, as well as Economic effective programs such as Juvenile Civil Development Citation, Adult Civil Citation and Juvenile Office of Economic and Small Predisposition Services. Business Development Nancy J. Cotterman Center (NJCC) Governmental Center Annex 400 NE Fourth St. 115 S. Andrews Ave., Room A680 Fort Lauderdale, FL 33301 Fort Lauderdale, FL 33301 Broward.org/NancyJCottermanCenter Broward.org/EconDev 954-357-5775 General Information econdevinfo@broward.org 954-357-5778 Non-Emergencies 954-357-6400 954-761-7273 24-Hour Help Line facebook.com/BrowardCountyOESBD 954-357-5418 Hearing Impaired/TTY twitter.com/BCOESBD NJCC is a child advocacy and sexual instagram.com/BrowardCountyOESBD violence treatment center that provides YouTube: Broward County OESBD a safe, non-threatening environment for The mission of this office is to enhance victims of sexual assault, human trafficking Broward County’s economy and contribute and/or child abuse and their non-offending to an improved quality of life for all family members to receive assessment residents. Areas of focus include value- and intervention services. Services added job creation, business expansion include forensic medical examinations, and retention, small business growth, specialized interviews, advocacy, crisis business development, international intervention, accompaniment, 24-hr trade development, export readiness and helpline, psychological evaluations, therapy entrepreneurial training and development. and forensic interviews. NJCC is Broward County’s only Certified Rape Crisis Center Services are delivered by the agency and and Accredited Children’s Advocacy through partnerships with state, local Center. and private sector organizations. The office promotes equal access to Broward Justice Services County procurement opportunities for 624 NW 15th Way small business enterprises in local and Fort Lauderdale, FL 33311 federal small business programs, and helps Broward.org/JusticeServices position small businesses and aspiring JusticeServices@Broward.org entrepreneurs to take advantage of Monday - Friday, 8AM to 5PM opportunities, and grow their businesses 954-357-6551 beyond Broward. 13
Emergencies 9-1-1 (Emergency Only) Broward.org/911 954-764-HELP (4357) (Non-Emergency) Broward Sheriff’s Office (BSO) Elderly 954-765-4321 (General Information) Sheriff.org Elderly and Veterans Services Division Department of Fire Rescue and 1 N. University Dr, Suite 4108B Emergency Services Plantation, FL 33324 Broward.org/ElderlyandVeterans 954-831-8200 (General Information) elderlyandveterans@broward.org Sheriff.org/Fire 954-357-6622 Office of Regional Emergency 954-357-5940 (Hearing Impaired/TTY) Services and Communications Broward County’s Official Centralized Elder Office of Regional Emergency Services Helpline and Intake: and Communications manages Broward Area Agency on Aging of Broward County’s mission critical public safety County, Inc. (AAA) communications infrastructure, the 5300 Hiatus Road regional consolidated E-911 program Sunrise, FL 33351 and maintains readiness of the Broward Adrcbroward.org Emergency Operations Center (EOC). We 954-745-9779 help make Broward safer, stronger and Elderly and Veterans Services Division, more resilient, no matter the threat. utilizing a holistic service delivery Communications and Technology approach, empowers elders, veterans Division (CTD) of all ages and their families/caregivers to improve their quality of life through Governmental Center supports that promote self-sufficiency and 115 S. Andrews Ave., Room 325 aging in place. Public protective measures Fort Lauderdale, FL 33301 will be taken for in-home visits. Broward.org/CommunicationsTechnology Regional911@broward.org Customer Relations and Senior 954-357-8570 Services This Division works to support positive Provides assistance, intake, emergency outcomes for 911 emergency incidents of financial assistance, information and 911 callers and provides mission critical referrals to elder veterans and their public safety communications systems in families/caregivers; and provides a service support of emergency response by law continuum to adults 60 years of age and enforcement and fire/emergency medical older with dementia or at imminent risk of agencies of the County. CTD designs, homelessness. implements and maintains mission Community Care for the Elderly critical public safety communications infrastructure and applications in support Provides a service continuum to of E-911 voice and text communications, functionally impaired adults 60 years of law enforcement and fire rescue age and older, who are at risk of premature emergency dispatch communications, nursing home placement. public safety and local government radio Behavioral Health Section communications and mobile broadband systems that best meet the needs of Provides case management, peer support Broward County’s population when calling and other adult mental health assistance to 911 for emergency services. adults 60 years of age and older who have psychiatric disabilities or disorders. 14
Emergency Management Division Environment Emergency Operations Center (EOC) 201 NW 84th Ave. Resilient Environment Department Plantation, FL 33324 Governmental Center Broward.org/BrowardEMD 115 S. Andrews Ave., Room 329A-B Broward.org/Emergency Fort Lauderdale, FL 33301 ESF5@broward.org Broward.org/EnvironmentandGrowth 954-831-3900 EPGMDCitizenInquires@broward.org facebook.com/BrowardEMD 954-357-6612 twitter.com/ReadyBroward 311 or 954-831-4000 (24-Hour Hotline: instagram.com/BrowardEMD Environmental Complaints and Emergency Response) This Division provides 24x7 monitoring facebook.com/BrowardCounty of potential large-scale emergencies for Environment Broward County. For ‘no notice’ events that youtube.com/BrowardEnvironment expand beyond the capabilities of local twitter.com/BrowardENV jurisdictions, the Division will stand up the instagram.com/BrowardENV Broward County Emergency Operations Center (EOC) if needed to provide support, The mission of the Department is to coordination and leadership, and enable further the resilience of individuals, the affected municipality to quickly and built environment natural resources effectively stabilize the event and return and economy of Broward County by to normal operations. Additional duties providing for climate mitigation and include administration and coordination adaptation planning, natural resource of the County’s emergency management planning, management and protection, programs, including development of planning for appropriate land use patterns response plans, implementation of and housing mix. The Department also emergency operations and preparation enforces environmental, development through training and education. and construction regulations, animal care protection and adoption services and Employment providing for consumer protection. The Department has a Resilience Unit and Human Resources Division seven divisions: Governmental Center • Animal Care Division (see Animals) 115 S. Andrews Ave., Room 508 • Building Code Division (see Permits and Fort Lauderdale, FL 33301 Licenses) Broward.org/Careers • Consumer Protection Division Broward.org/HumanResources • Environmental Permitting Division Broward.org/Benefits 954-357-6001 • Housing Finance Division (see Housing) 954-357-JOBS (24-Hour Job Info Hotline) • Natural Resources Division 954-357-5790 (TDD) • Urban Planning Division twitter.com/BrowardCareers Resilience Unit – coordinates County and linkedin.com/company/Broward agency-wide resilience planning efforts CountyGovernment and policy recommendations to further careers@broward.org climate mitigation and adaptation needs Staffing Services inclusive of clean energy, future conditions planning, beach erosion evaluation and staffing@broward.org prevention efforts and optimization of the Monday - Friday, 8:30AM to 5PM beneficial uses of Broward County’s water 954-357-6444 resources through review and oversight of Broward County employs more than regional planning efforts and assessments. 6,000 people in a variety of careers in • 954-519-0310 Resilience approximately 60 agencies. • 954-519-1231 Beaches • 954-519-0356 Water Policy 15
Consumer Protection Division National Pollutant 954-519-1490 Government Center West Discharge Elimination 1 N. University Dr., Suite 203 System Plantation, FL 33324 Outreach, Planning 954-519-1483 Broward.org/Consumer and Mobile Source ECP@broward.org Section 954-519-1260 Solid Waste Environmental Licensing and 954-519-1443 Management Compliance Verification – Protects the environment by regulating businesses Surface Water 954-519-0318 with hazardous materials and/or storage Management tanks, through licensing, inspection Tree Removal 954-519-1224 and compliance verification programs. Additionally, provides environmental Waste Transporters 954-519-1245 protection of the Broward County Biscayne aquifer, regulates businesses that store, Environmental Permitting Division protects handle, use or generate hazardous public health, safety and welfare by materials and/or waste within the wellfield administering and enforcing rules, policies protection areas of Broward County’s and ordinances affecting air, water, aquatic, supply wells. wetland and tree resources of Broward County and restoration of the environment. Environmental Permitting Division Natural Resources Division Government Center West 1 N. University Dr., Mailbox 201 Broward.org/NaturalResources Plantation, FL 33324 EPGMDCitizenInquires@broward.org Broward.org/Environment EEPD@broward.org General Information 954-519-1270 General Information 954-519-1483 Beach Erosion 954-519-0316 Air Permitting/ 954-519-1483 Sustainability 954-519-1295 Compliance Section Air Quality Index Environmental 954-519-1280 954-519-1240 (Recording) Monitoring Ambient Air Monitoring Land Stewardship 954-519-1297 954-519-1476 Section Aquatic and Wetland 954-519-1454 Marine Resources 954-519-1207 Resources NatureScape Broward 954-519-0317 Asbestos 954-519-0340 Cooling Towers 954-519-1490 Property Assessed 954-519-1297 Clean Energy (PACE) Dewatering 954-519-1237 Water Conservation 954-519-1222 Domestic Wastewater 954-519-1234 Environmental 954-519-1478 Natural Resources Division supports Assessment and community sustainability efforts, and works Remediation to protect, restore and enhance the quality, Environmental abundance and diversity of the County’s 954-519-1499 Complaints natural resources through coordinated management efforts, including FEMA Flood Maps 954-519-1206 research, planning, monitoring, project Non Domestic implementation and outreach activities. 954-519-1490 Wastewater 16
Energy and Sustainability Program – Urban Planning Division promotes coordinates implementation of Broward effective and efficient uses of urban and County’s Climate Change Action Plan environmental resources through local and and Countywide sustainability initiatives regional planning. This Division prepares and organizes greenhouse gas reduction and maintains the state-mandated efforts and tracking, supports climate- Comprehensive Plan; implements the related land use policy development and Broward County Land Development Code; comprehensive planning and provides manages the concurrency/impact fees oversight of the Property Assess Clean program; provides demographic research Energy Program. and population forecasting model services; Environmental Monitoring Program – serves as the Local Planning Agency; designs and conducts scientific surveys provides geographic information system and investigations; supports agency efforts (GIS) services; provides zoning and code in resource protection and environmental enforcement services for the Broward compliance; serves as a Countywide Municipal Services District areas; and environmental laboratory resource; and supports the Central County Community provides technical and scientific support Advisory Board. for other governmental and private sector entities. The lab is National Environmental Laboratory Accreditation (Certified (NELAC) which ensures that the highest standards of environmental sample analyses are met. Land Stewardship Section – administers the land stewardship program designed to provide funding support for the ecological restoration, capital improvement and compliance monitoring of natural lands in Family Services Broward County. Family Success Administration Division Marine Resources Section – administers programs which provide for artificial reef Administrative Offices development and monitoring, coral reef Edgar P. Mills Multi-Purpose Center management, endangered and threatened 900 NW 31 Ave., Suite 3000 sea turtle conservation, marine habitat Fort Lauderdale, FL 33311 damage evaluation and restoration and Broward.org/FamilySuccess manatee protection. familysuccess@broward.org Water Resource Policy and Planning 954-357-6367 Section – coordinates and administers 800-955-8770 (Hearing Impaired/TTY) Water Matters, Conservation Pays, Family Success Administration Division NatureScape Broward and NatureScape provides one-stop entry to comprehensive Irrigation Service Programs focused on human services in partnership with Countywide water conservation and water community-based providers in Broward quality protection efforts. County, assisting individuals and families Urban Planning Division to achieve and maintain health, safety and Government Center West economic stability. The Division strives to 1 N. University Dr., Box 102 assist those at risk of losing their homes Plantation, FL 33324 due to foreclosure or eviction, unable to Broward.org/Planning pay for food, utilities, in need of job training Broward.org/BrowardNext and employability skills and budgeting PDMDinfo@broward.org skills. Family Success Centers provide: 954-357-6634 • Integrated intake, assessment and case 311 Code Compliance and Code Enforcement management 954-357-6666 Development & • Information and referrals Environmental Review • Financial coaching 954-357-6635 Zoning 17
Family Success Center (North) Coaches work one-on-one with residents to: Annie L. Weaver Health Care Center and • Develop individualized financial goals Family Success Center • Understand secure banking options 2011 NW Third Ave. • Design a financial plan to build options Pompano Beach, FL 33060 • Foster good financial management 954-357-5340 practices Family Success Center (Central) • Establish or improve credit Central Family Success Center • Develop a sustainable budget Edgar P. Mills Multipurpose Center • Build financial confidence 900 NW 31 Ave., Suite 3000 Fort Lauderdale, FL 33311 954-357-5001 Family Success Center (Northwest) Northwest Family Success Center 10077 NW 29 St. Coral Springs, FL 33065 Film and 954-357-5000 Family Success Center (South) Entertainment South Family Success Center Office of Economic and Small 4733 SW 18 St. Business Development West Park, FL 33023 Office of Film 954-357-5650 Governmental Center Annex Community Action Agency 115 S. Andrews Ave., A-680 Fort Lauderdale, FL 33301 Community Services Block Grant Filmbroward.org Low Income Housing Energy Assistance film@broward.org Program 954-357-8788 954-357-5025 Provides professional assistance to The Community Services Block Grant production companies who are interested funded Self Sufficiency Case Management in, or have chosen, Broward County for a Program provides employment, tuition film project. and education assistance through the Community Services Block Grant and energy assistance through the Low Income Health Care Services Home Energy Assistance Program. Human Services Department Housing Options Programs Community Partnerships Division 954-357-5099 Health Care Services Section Families or individuals who are Broward Governmental Center Annex County residents and are experiencing 115 S. Andrews Ave., A-330 homelessness or at risk of becoming Fort Lauderdale, FL 33301 homeless may receive the following Broward.org/HumanServices services through comprehensive care Broward.org/HealthCare planning. communitypartnerships@broward.org 954-357-5390 • Temporary Rental Subsidies facebook.com/GetCareBroward • Intensive Case Management twitter.com/GetCareBroward • Placement and Referral Services instagram.com/GetCareBroward • Family Reunification Health Care Services Section is responsible Financial Capability Program for the administration of funds awarded to 954-357-6367 public and private nonprofit organizations This program integrates financial capability and dedicated to providing high quality, into existing services by providing a consumer friendly, and cost-effective financial coaching at each of the centers. services to individuals with health care, 18
behavioral health, mental health and special needs care in Broward County. History Types of contracted services: Broward County Historic Preservation Board • Primary Health Care Services • Maternal Health Services Urban Planning Division • Special Population Services Government Center West • Environmental Health/Communicable 1 N. University Drive, Mailbox 102 Disease Control Services (Health Plantation, FL 33324 Department) Broward.org/History • Crisis Stabilization Services hpb@broward.org • Mobile Crisis Mental Health Services 954-357-6634 • Community Mental Health Services Broward County Historic Preservation • Prescription Discount Care Program, Board designates or recommends for offered through National Association designation historic landmarks and of Counties (NACo) which provides districts, and reviews applications to alter, discounts over the retail price of add on to, demolish or move a landmark prescriptions at participating pharmacies or properties within a historic district. The U.S. Department of the Interior and the Ryan White Part A Program Florida Department of State’s Division of ryanwhiteparta@broward.org Historical Resources designated Broward 954-357-9797 County’s Historic Preservation program as a Certified Local Government. Ryan White Part A Program (RW) receives federal funds from the U.S. Department of Health and Human Services, Health Homeless Services Resources and Services Administration Human Services Department and HIV/AIDS Bureau. The purpose of the Community Partnerships Division funding is to provide a comprehensive Homeless Initiative Partnership Section system of HIV primary medical care, support Governmental Center Annex services, and medications for low-income 115 S. Andrews Ave., Room A370 people living with HIV who are uninsured Fort Lauderdale, FL 33301 and underserved. RW is responsible for the Broward.org/HumanServices administration of funds awarded to public Broward.org/Homeless and private nonprofit organizations to Broward.org/EndHomelessness provide services to eligible individuals. This homelessinitativepartnership@broward.org section also works collaboratively with other 954-357-6101 funders and service providers to support a 954-563-HELP (4357) Homeless Helpline comprehensive system of care in Broward facebook.com/BrowardHIP County. twitter.com/BrowardHIP Types of Ryan White contracted Homeless Initiative Partnership Section services: oversees the planning and coordination • Outpatient Ambulatory Health Services of services for individuals experiencing • Oral Health Services homelessness in Broward County. To • Case Management Services (Medical and maintain a Countywide continuum of care, Non-Medical) it is also the collaborative applicant for • AIDS Pharmacy Assistance federal and state funds. • Mental Health Services Types of contracted services: • Outpatient Substance Abuse Services • Prevention • Medical Nutritional Services • Outreach • Legal Services • Emergency shelter • Food Bank/Voucher Services • Transitional housing • Medical Transportation • Permanent and affordable housing • Health Insurance Premium & Cost Sharing 19
Types of contracted supportive available for purchase assistance and/or services: for rehabilitation of single family homes • Case management for eligible households. In addition, gap • Mental health financing may be available for developers. • Health and substance abuse services Homes must be located in Broward • Life skills training County. The Division also administers • Employment training contracts with cities and developers • Housing placement for implementation of various housing and community development programs Homeless Initiative Partnership Section funded by the federal government, state of serves as the Homeless Continuum of Florida and/or Broward County. Care Advisory Board Coordinator (HCoC). The HCoC serves in an advisory capacity to the Broward County Board of County Human Rights Commissioners, making recommendations Professional Standards/Human Rights to the Commission for the establishment Governmental Center and implementation of joint local homeless 115 S. Andrews Ave., Room 427 assistance services between the programs, Fort Lauderdale, FL 33301 municipalities and private entities within Broward.org/ProfessionalStandards Broward County. profstandards@broward.org The Broward County Call Center 954-357-6500 (954-563-HELP) is responsible for the 954-357-6181 (Hearing Impaired/TTY) Homeless Helpline and serves as an access Professional Standards and Human point to the Homeless Continuum of Care Rights section protects the rights of all in Broward County. residents of Broward County, ensuring Housing their ability to live, work and enjoy equal access in an environment free of unlawful Housing Finance Division discrimination. Human Rights section investigates external complaints of alleged 110 NE Third St., Suite 300 discrimination in employment, housing Fort Lauderdale, FL 33301 and public accommodations filed by Broward.org/Housing members of the public, free of charge. Any EPGMDCitizenInquires@broward.org member of the public who believes he or 954-357-4900 she has been discriminated against on the Federally Funded Housing Authorities basis of race, color, religion, sex, national in Broward County origin, age, disability and retaliation, sexual orientation, familial status (housing only), Broward County 954-739-1114 marital status, political affiliation, pregnancy Housing Authority and gender identity/expression may file a Dania Beach Housing 954-920-9662 complaint. Discrimination complaints from Authority Broward County applicants, employees Deerfield Beach 954-428-0678 and vendors/contractors are handled by Housing Authority Professional Standards section. Fort Lauderdale 954-689-7189 Americans with Disabilities Act (ADA) Housing Authority Professional Standards coordinates Broward County’s efforts to implement Hollywood Housing 954-989-4691 and comply with the American with Authority Disabilities Act (ADA) including oversight Pompano Beach 954-785-7200 of the County Transition Plan. Professional Housing Authority Standards processes requests for Housing Finance Division provides a workplace accommodations by County variety of affordable housing options employees and requests to modify County for home owners, potential buyers and services, programs or facilities from housing developers. Assistance may be patrons. Broward County has adopted 20
grievance procedures providing for prompt Evaluation and Planning Section and equitable resolution of complaints This Section conducts human services regarding lack of accessibility. planning, research and evaluation; Health Insurance Portability and reviews and evaluates the Human Accountability Act (HIPAA) Services Department’s services; facilitates Provides guidance and technical data system acquisition, coordinates assistance in the identification, information technology support; provides implementation and maintenance of the centralized policy, procedure and contract County’s privacy policies and procedures, document management for the Human in addition to oversight of the Health Services Department via electronic Insurance Portability and Accountability applications. Act (HIPAA) compliance training. Cone of Silence Violations Professional Standards and Human Rights Section investigates complaints filed by individuals who believe that a potential vendor to Broward County or a representative of such vendor has violated the requirements of Broward County’s Cone of Silence Ordinance. Equity and Community Investment Section Human Services Governmental Center Human Services Department 115 S. Andrews Ave., Room 318 Fort Lauderdale, FL 33301 Governmental Center Broward.org/HumanServices/ 115 S. Andrews Ave., Suite 303 EquityAndCommunityInvestment Fort Lauderdale, FL 33301 EquityandCommunityInvestment@ Broward.org/HumanServices broward.org humanservices@broward.org 954-357-7851 954-357-6385 This Section works to augment and The Department’s Administrative advance the Human Services Department Office oversees both direct service Dismantling Racism Initiative (DRI), and to and contracted programs that provide centralize and expand the Department’s housing assistance, homeless prevention, community investment efforts. The Section community stability, health and substance seeks to normalize, operationalize and use disorder treatment, all of which institutionalize the DRI’s multilayered efforts support the social safety network. The and instill them across all Human Services Department also collaborates with other Divisions. Additionally, they collaborate with funders, community providers and hospital agencies and community partners to align districts to promote overall community and coordinate racial equity efforts across health and well being. the County. The Section embeds equity in Operation and Administrative internal and external funding opportunities Services Section and in partnership development as it centralizes and coordinates community Operation and Administrative Services investment commitments and activities Section provides centralized fiscal, across divisions and the community. These administrative and facility management include Human Services Department’s services to support the Divisions and granting functions, external grant sections within the Human Services application activities, nonprofit capacity Department. These services include building and technical assistance, payroll processing, procurement, accounts community engagement and the receivable and payable functions which Department’s University Student Practicum enable the Divisions to focus on delivery of Program. services to Broward County residents. 21
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