YOUR JOURNEY ACROSS EUROPE - Didgigo
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BOOKING REF REFXXXXXX WEDNESDAY, 1 APRIL 2020 - FRIDAY, 17 APRIL 2020 YOUR JOURNEY ACROSS EUROPE The perfect holiday for taking a more in- This itinerary includes contact details depth look at the fascinating culture and and useful travel information to ensure unique landscape of this destination, this you enjoy a seamless vacation. We ask luxury journey takes in a kaleidoscope of that you review and familiarise yourself experiences, and a wealth of fascinating with this document. Should you notice locations. any discrepancies, please notify your travel consultant immediately. Thank you We are excited to present your personalised for trusting us with your vacation and journey which we have crafted following we wish you an amazing journey to this your ideas and requirements. We have unique part of the world. carefully considered your requirements including luxury accommodation, food and wine activities, wildlife encounters and PREPARED FOR photography opportunities. Jack Smith, Jane Smith, John Smith & Mary Smith PROVIDED BY agent.name@email.com +012 345 6789
Snapshot YOUR JOURNEY ACROSS EUROPE WEDNESDAY, 1 APRIL 2020 – FRIDAY, 17 APRIL 2020 Date Product DESCRIPTION Wed, 01 Apr 2020 Flight - Melbourne to London QF 123 START: Wed, 01 Apr 2020 Please check in 2 hours prior to departure. 09:30 Airline: Qantas - QF123 Airport: Melbourne, Flight Duration: 13hr 20m Terminal 1 Seats: 12A, 12B, 12C, 12D FINISH: Wed, 01 Apr 2020 Meal: Lunch 13:50 Baggage Allowance: 2pc 20kg Airport: Heathrow, London NOTES: Please note you have opted for free in-flight entertainment CONFIRMATION: REFXXXX CLASS: Economy Wed, 01 Apr 2020 London UK You can't fail to be excited by London's amazing attractions. See London from above on the London Eye; meet a celebrity at Madame Tussauds; examine some of the world's most precious treasures at the British Museum or come face- to-face with the dinosaurs at the Natural History Museum. Wed, 01 Apr 2020 Transfer - Airport to Hotel START: Wed, 01 Apr 2020 Welcome! Upon arrival please proceed to the 13:55 designated area where you will be met by Airport: Heathrow, London your private driver and transferred to your Hotel: Crown Plaza accommodation. CONFIRMATION: REFXXX NOTES: Luggage Trailer Wed, 01 Apr 2020 - Crowne Plaza London - Albert Embankment CONFIRMATION: REFXXXX Sat, 04 Apr 2020 Standard Family Room INCLUSIONS: 3 Nights Crowne Plaza - London - Albert Embankment Breakfast provides accommodation in London near Houses EXCLUSIONS: of Parliament and Westminster Abbey. Resort Fees NOTES: Early Check-In has been requested
Snapshot YOUR JOURNEY ACROSS EUROPE WEDNESDAY, 1 APRIL 2020 – FRIDAY, 17 APRIL 2020 Date Product DESCRIPTION Thu, 02 Apr 2020 Harry Potter Studio Tour PICKUP: Thu, 02 Apr 2020 Golden Tours (UK) Ltd 07:30 Warner Bros. Studio Tour London is a truly Crown Plaza Hotel incredible experience, offering you the chance to DROP OFF: Thu, 02 Apr explore the grand sets, intricate details and sheer 2020 09:00 filmmaking magic of the Harry Potter film series. Warner Bros Studio NOTES: Please be waiting outside of your hotel for collection CONFIRMATION: REFXXXX INCLUSIONS: Transfers Entrance fees Tour guide EXCLUSIONS: Food Souvenirs Fri, 03 Apr 2020 Day at Leisure Today is a free day to explore the sights of London at your own pace. NOTES: You might want to consider visiting Big Ben or a few old pubs Fri, 03 Apr 2020 - Alamo USA - SFAR - Standard SUV PICKUP: Fri, 03 Apr 2020 Sun, 05 Apr 2020 Alamo Rent a Car 17:00 3 Days Standard SUV Ford Edge or similar. Heathrow Airport NOTES: Your hire car includes navigation to guide you to your DROP OFF: Sun, 05 Apr destination. 2020 06:00 Dublin Airport CONFIRMATION: REFXXXX INCLUSIONS: Airport Collection Airport Drop-Off 2 day hire EXCLUSIONS: Fuel Insurance
Snapshot YOUR JOURNEY ACROSS EUROPE WEDNESDAY, 1 APRIL 2020 – FRIDAY, 17 APRIL 2020 Date Product DESCRIPTION Sat, 04 Apr 2020 Ireland Ireland is an island in the North Atlantic. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Sun, 05 Apr 2020 - Game of Thrones Tour & Ireland's Movies PICKUP: Sun, 05 Apr 2020 Fri, 17 Apr 2020 Fully Guided 09:00 12 Nights See Ireland through Hollywood’s movie lens. DROP OFF: Fri, 17 Apr NOTES: After your drop your hire-car off at the airport you will be 2020 14:00 collected by our driver in the domestic terminal. CONFIRMATION: REFXXXX INCLUSIONS: Accommodation Meals as listed Entrance fees as listed Transfers EXCLUSIONS: Gifts Taxes & fees Tips & Gratuities
London UK DETAILS London, the capital of England and the United Kingdom, is a 21st-century city with history stretching back to Roman times. At its centre stand the imposing Houses of Parliament, the iconic ‘Big Ben’ clock tower and Westminster Abbey, site of British monarch coronations. Across the Thames River, the London Eye observation wheel provides panoramic views of the South Bank cultural complex, and the entire city. You can't fail to be excited by London's amazing attractions. See London from above on the London Eye; meet a celebrity at Madame Tussauds; examine some of the world's most precious treasures at the British Museum or come face-to-face with the dinosaurs at the Natural History Museum. London has the best theatre scene in the world. It attracts the best in acting talent so don't be surprised to see a few famous faces on the London stage. Take your pick from long-running musicals, classic plays, or brand new works making their West End debuts. Take a sightseeing tour of London and learn from experts as they show you the city's best attractions and famous landmarks. Learn interesting historical and cultural facts about London on a walking tour, a double decker bus tour, a river Thames tour, or a even a helicopter tour. M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / 8 K M J H J H 3 4 T
Crowne Plaza London - Albert Embankment STANDARD FAMILY ROOM WED, 01 APR 2020 – INCLUSIONS: SAT, 04 APR 2020 Breakfast Crowne Plaza - London - Albert EXCLUSIONS: Resort Fees Embankment provides accommodation NOTES: in London near Houses of Parliament Early Check-In has been requested and Westminster Abbey. A 12-minute CANCELLATION POLICY: walk from Big Ben and a 15-minute walk 24hrs notice required from London Eye, the property features a fitness centre and a bar. POTUS Bar and Restaurant serves American cuisine while Mezemiso Sky terrace Restaurant ADDRESS: serves a fusion of Japanese and Lebanese 10-11 Albert Embankment, London, cuisine. United Kingdom PHONE: At the hotel, every room is fitted with 44 20 3146 0370 a desk. Featuring a private bathroom, CHECK IN: rooms at Crowne Plaza - London - Albert Wed, 01 Apr 2020 14:00 Embankment also provide guests with CHECK OUT: free WiFi, while certain rooms also offer Sat, 04 Apr 2020 09:00 a river view. All guest rooms have a CONFIRMATION REFERENCE: REFXXXX wardrobe. Guests can make use of the business centre to work or head for a sightseeing trip organized by the tour desk. Staff at the 24-hour front desk speak German, Greek, English and Spanish. M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / M D S V 7 K V 4 X 4
Harry Potter Studio Tour ADDRESS: 156 Cromwell Road, London PICK UP: Thu, 02 Apr 2020 07:30 AM Crown Plaza Hotel DROP OFF: Thu, 02 Apr 2020 09:00 AM Warner Bros Studio CONFIRMATION REFERENCE: REFXXXX GOLDEN TOURS (UK) LTD Showcasing the best of British into the animatronics and prosthetics THU, 02 APR 2020 filmmaking, the level of detail you come used in the film series, as well as Warner Bros. Studio Tour London is a across as you explore the Studio Tour concept artwork and a colossal model of truly incredible experience, offering you is hard to believe. See the Gryffindor™ Hogwarts™ castle itself. Warner Bros, the chance to explore the grand sets, common room, visit Dumbledore’s Studio Tour London is an unforgettable intricate details and sheer filmmaking office, peer into Hagrid’s hut and see day of wizarding fun for all the family. magic of the Harry Potter film series. the incredible animatronic door to the Chamber of Secrets. Step into the Forbidden Forest Start the experience where the story begins, at the Cupboard Under the Stairs Ride a broomstick in the green screen A very exciting new permanent where Harry spent his days with the experience, step onto Platform 9¾ and expansion will be open at Warner Bros. Dursleys. After you watch a welcome see inside the Hogwarts Express. In Studio Tour London – The Making of video, proceed to the Great Hall where the backlot, visitors can buy a famous Harry Potter! For the first time, visitors you can see actual costumes and props Butterbeer™, before taking in the are encouraged to defy Professor from the film series, in the actual impressive sights of the Knight Bus™ Dumbledore’s orders and follow Harry, set where Harry and his classmates and Privet Drive. Learn the secrets and Ron and Hermione’s footsteps into the gathered on so many occasions. magic of filmmaking, with an exploration Forbidden Forest. Home to Buckbeak the Hippogriff, Aragog the Acromantula and M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / U N 7 S R E 5 T L 1
Harry Potter Studio Tour ADDRESS: 156 Cromwell Road, London PICK UP: Thu, 02 Apr 2020 07:30 AM Crown Plaza Hotel DROP OFF: Thu, 02 Apr 2020 09:00 AM Warner Bros Studio CONFIRMATION REFERENCE: REFXXXX 19 trees each with a diameter of over 12 and Studio Tour. Once booked this tour cannot be feet, visitors are invited to walk beneath cancelled or amended the giant entwined roots and discover This package does not include a Digital how to control the weather using the Guide. Days of Operation: Daily same techniques used during filming. Please arrive at least 15 min in advance This tour runs daily at: This package also includes return before departure to check in. • 9:00am Entrance (departs transport from central London, meaning You must bring the e-ticket provided to 7:30am, check-in closes 7:15am) you don’t have to worry about how to gain entry to this tour. get there. Our Warner Bros. Studio • 10:00am Entrance (departs Tour London branded buses have free A fee is charged for infants aged 3 & 4 8:00am, check-in closes 7:45am) Wi-fi and show Harry Potter and the for transportation only as they require Philosophers Stone™ on board to keep a seat on the bus. Infants 2 years and • 11:00am Entrance (departs you entertained throughout the journey. under require a ticket although they are 9:00am, check-in closes 8:45am) free. Entry to Warner Bros. Studio Tour Please note: • 12:00am Entrance (departs London is free for children 4 years and 10:00am, check-in closes 9:45am) Price includes transportation, entrance under. M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / U N 7 S R E 5 T L 1
Harry Potter Studio Tour ADDRESS: 156 Cromwell Road, London PICK UP: Thu, 02 Apr 2020 07:30 AM Crown Plaza Hotel DROP OFF: Thu, 02 Apr 2020 09:00 AM Warner Bros Studio CONFIRMATION REFERENCE: REFXXXX • 1:00pm Entrance (departs • 4 Fountain Square, 121-151 studio 3:30pm, arrives in Victoria at 11:00am, check-in closes 10:45am) Buckingham Palace Road, London SW1W approx. 5:00pm) 9SH • 2:00pm Entrance (departs • 1:00pm Entrance (departs 12:00pm, check-in closes 11:45am) Return times: studio 4:30pm, arrives in Victoria at approx. 6:00pm) • 3:00pm Entrance (departs • 9:00am Entrance (departs 1:00pm, check-in closes 12:45pm) studio 12:30pm, arrives in Victoria at • 2:00pm Entrance (departs approx. 2:00pm) studio 5:30pm, arrives in Victoria at • 4:00pm Entrance (departs approx. 7:00pm) 2:00pm, check-in closes 1:45pm) • 10:00am Entrance (departs studio 1:30pm, arrives in Victoria at • 3:00pm Entrance (departs • 5:00pm Entrance (departs approx. 3:00pm) studio 6:30pm, arrives in Victoria at 3:00pm, check-in closes 2:45pm) approx. 8:00pm) • 11:00am Entrance (departs • 6:00pm Entrance (departs studio 2:30pm, arrives in Victoria at • 4:00pm Entrance (departs 4:00pm, check-in closes 3:45pm) approx. 4:00pm) studio 7:30pm, arrives in Victoria at approx. 9:00pm) Departure points: • 12:00am Entrance (departs M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / U N 7 S R E 5 T L 1
Harry Potter Studio Tour ADDRESS: 156 Cromwell Road, London PICK UP: Thu, 02 Apr 2020 07:30 AM Crown Plaza Hotel DROP OFF: Thu, 02 Apr 2020 09:00 AM Warner Bros Studio CONFIRMATION REFERENCE: REFXXXX • 5:00pm Entrance (departs CANCELLATION POLICY: 48hrs notice required or full payment will be studio 8:30pm, arrives in Victoria at charged approx. 10:00pm) • 6:00pm Entrance (departs studio 9:30pm, arrives in Victoria at approx.11:00pm) INCLUSIONS: Transfers Entrance fees Tour guide EXCLUSIONS: Food Souvenirs NOTES: Please be waiting outside of your hotel for collection M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / U N 7 S R E 5 T L 1
Alamo USA - SFAR - Standard SUV ADDRESS: United States of America PHONE: (844) 357-5138 PICK UP: Fri, 03 Apr 2020 05:00 PM Heathrow Airport DROP OFF: Sun, 05 Apr 2020 06:00 AM Dublin Airport CONFIRMATION REFERENCE: REFXXXX ALAMO RENT A CAR Power Locks, Power Mirrors, Tilt Wheel FRI, 03 APR 2020 & Cruise Control. Whether you're going on a city break or a beach holiday, hiring a car with Alamo Alamo Rent A Car - Terms Of Use: will add a sense of adventure to your trip. https://www.alamo.com/en_US/car- Take to the open road and explore the rental/terms-of-use.html countryside, discover hidden gems that you can't reach on foot, or simply beat INCLUSIONS: the crowds without having to make sense Airport Collection of the public transport system. Alamo Airport Drop-Off has a wide range of vehicles to suit your 2 day hire kind of holiday. EXCLUSIONS: Fuel Car Details: Insurance 5 Passengers, 3 Large Bags, 2 Small NOTES: Bag, Automatic Transmission, AM/FM/ Your hire car includes navigation to guide you to your destination. CD, Air Conditioning, Power Windows, M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / E A N 7 E R C R W 1
Ireland DETAILS Ireland is an island in the North Atlantic. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. From Europe’s largest green space to the longest defined coastal touring route in the world, Ireland is a country brimming with fun and fascinating ways to spend your days. Discover just the right mountain to climb, painting to pore over, sports team to cheer on, or whatever else takes your fancy. From a jam-packed national concert calendar to breathtaking gallery exhibitions, world-class food and drink events, cultural celebrations and superb marathons and races in some of the most scenic locations in the world, there’s always something going on in Ireland. Ours is a land of constant surprise, where town meets country in a landscape of ancient beauty. Whether you live life in the fast lane or take the road less travelled, here you’ll find breath-taking landscapes and the world’s warmest welcome. Whenever or wherever you visit, you’ll make memories that will last a lifetime. M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / C S H 9 D D Z Q 9 R
Game of Thrones Tour & Ireland's Movies ADDRESS: Dublin, Ireland CONFIRMATION REFERENCE: REFXXXX FULLY GUIDED pubs and people watching or Dublinia named the Hollywood of Ireland! Head SUN, 05 APR 2020 Museum for the history of the Vikings on to Kilkenny, visit the medieval castle Day 1: Arrive Dublin in Dublin. Dublin has had many movies built in 1195 and take in the sites of the filmed in its historical streets. See historical town. Stay in a country estate Your airport transfer take you to your city Dublin Castle, Kilmainham Gaol and the hotel and step back in time. To further centre hotel and relax after your flight. beautiful city Georgian streets. Eat in a explore the east of the country see our Stretch your legs and get to know your Michelin star restaurant and discover Ireland’s Ancient East tours. surroundings by exploring Dublin city gourmet Ireland. centre. Day 4: Kilkenny to Kerry Day 3: Dublin to Kilkenny Day 2: Dublin City Sightseeing Head for the famous Rock of Cashel. Meet your driver guide or collect your This was the traditional seat of the Kings Your second day in Dublin you should car hire and head south to the lovely of Munster. It is one of the most visited enjoy some sightseeing in Ireland’s Glendalough in the Wicklow mountains, heritage sites in Ireland. Check into vibrant capital city. Don’t miss the see Kilruddery House, Wicklow your hotel, refresh. Take a stroll through Guinness Store house for the history of Mountains and Glendalough, movie sets Killarney or Kenmare. the famous pint of stout, Trinity College for PS I love you, Braveheart, Far and for the Book of Kells, Temple Bar for the Day 5: Ring of Kerry Away, King Arthur. Wicklow has been M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / 6 A H K A Z V 4 X 4
Game of Thrones Tour & Ireland's Movies ADDRESS: Dublin, Ireland CONFIRMATION REFERENCE: REFXXXX Drive the world famous coastal ring region where the people speak the Irish The magnificent cliffs are the top of the drive of the Ring of Kerry. Experience language as their first language. Stop in list of sights to see in Ireland. Soaring the raw beauty of 179kms (111 miles) Dingle town for a fish lunch and some 702 ft above the sea, the view is fantastic. of the country’s most scenic peninsula shopping. The stunning landscape had Settle into your Luxury Castle hotel were routes. The combination of rugged led to dozen movie locations including movie stars Maureen O’ Hara and John sea, spectacular mountains and small The Quiet Man, Ryan’s Daughter, Leap Wayne stayed and filmed in the 1950’s traditional villages will not fail to year & Far & Away. movie “The Quiet Man” impress. Highlights are the view of the Skellig Islands where Star Wars was Day 7: Kerry to Galway Day 8: Galway City Sightseeing Day recently filmed, and lunch overlooking This morning head out of Kerry towards Spend the day getting to know the the Atlantic in a seaside hotel. Co. Limerick. Visit the restored Bunratty colourful city of Galway. Get to know it’s Day 6: Dingle Peninsula Castle to experience life in mediaeval history on a guided tour or simply sit in a Ireland. Drive out to the coast and drive pub and listen to some local traditional The second of the Kerry peninsulas, this through the Burren, this rocky nature music. day drive is beautiful. This remote place reserve has unique flora and fauna and is steeped in history and the sightseeing many archaeological sites. Head for the Day 9: Aran Islands is stunning. The area is a “Gaeltacht” coast and the awesome Cliffs of Moher. M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / 6 A H K A Z V 4 X 4
Game of Thrones Tour & Ireland's Movies ADDRESS: Dublin, Ireland CONFIRMATION REFERENCE: REFXXXX Take the ferry to the Aran Islands. Day 12: Laois to Dublin via The Boyne Day 13: Home Inishmore is the biggest of the islands Vally and most popular. Hire a bike and cycle Let your airport transfer bring you to the across the island to Dun Aonghasa, a First visit Newgrange (c 3,200 B.C.), it is 30 min drive to Dublin airport for your semi circle stone fort overlooking the the best-known monument of the World flight home. Atlantic. This famous archaeological site Heritage Site of Brú na Bóinne, predating has had people living here since 1500BC. the ancient pyramids by 400 years and INCLUSIONS: The island is definitely worth a visit. Stonehenge by 1000. The fantastic Accommodation visitors centre will fascinate you. Visit Meals as listed Day 10: Galway to Laois Monasterboice, an early Christian site Entrance fees as listed with a round tower and 10th Century Transfers Lavish choice in an opulent 1820’s Manor High Cross, the Hill of Tara (seat of the EXCLUSIONS: house. This is the real Downton Abbey high Kings of Ireland) or Trim Castle, the Gifts experience. Explore the grounds, go lake largest Anglo- Norman castle in Ireland Taxes & fees fishing, clay pigeon shooting or visit the and part of Braveheart’s film set. Settle Tips & Gratuities stunning art collection. You will step into your hotel outside Dublin for a good NOTES: back in time. night sleep before your flight home. After your drop your hire-car off at the airport you will be collected by our driver in the domestic M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / 6 A H K A Z V 4 X 4
Game of Thrones Tour & Ireland's Movies ADDRESS: Dublin, Ireland CONFIRMATION REFERENCE: REFXXXX terminal. M O R E I N F O R M A T I O N : H T T P S : / / P D F. D I D G I G O . C O M / 6 A H K A Z V 4 X 4
A note from your travel designer We appreciate creating quality, bespoke travel proposals and documents takes a huge effort and expense. We understand that your client's expectation of "high touch, high service" in travel is climbing. We know that your conversion rates have been interrupted by the on-line travel world. AGENT EXAMPLE +012 345 6789 agent.name@email.com
Price Package price $XXXX total price for X adults Total deposit required to secure your reservation: $XXXX(by wire transfer) or $XXX(by credit card) plus the full cost of airline tickets $XXXX (by credit card). The above package price is discounted for check/wire transfer payment, should you wish to pay by credit card an additional 3% fee will apply for MasterCard, Visa, Discover or American Express. Travel Company quotes/itineraries are quoted in US$ based on the current exchange rate for the Australian, New Zealand or Fijian dollars, Euro or respective local currency. We reserve the right to adjust prices due to fluctuations in foreign exchange rates. To absolutely guarantee your package price we recommend paying your balance in full upon confirmation of your itinerary. Should you choose not to settle your account in full upon confirmation of your itinerary, your final balance will be recalculated at the current rate of exchange and invoiced for payment six weeks before departure. Prices will not be changed after full payment has been received by Travel Company for the final invoice price. A full copy of the Travel Company Terms & conditions are available upon request from your Travel Company consultant or by visiting: http://www.TravelCompany. com/conditions.htm For payment by credit card a signed Credit Card Authorisation Form is required which will acknowledge you have authorised us to charge your credit card and have read, understand and agree to the Terms & Conditions. Securing your booking A non-refundable deposit of 20% of your package price is required at the time of making the reservation, if the reservation is made more than 42 days prior to departure. Deposits exceeding 20% of your package price are required for certain escorted tours, rail journeys, cruises and exclusive island resort hotels. Your Travel Company consultant or travel agent will advise you of the required additional deposit at the time of making your reservation. In addition to the standard deposit your airline reservations require payment in full to guarantee the reservation and the airfare. It is imperative that the names on your airline reservations match the names on your passports and as such you must provide a copy of the picture page of the passport for each traveller on the reservation. The airline tickets sold to you often carry highly restricted rules, each airfare is different, please contact your Travel Company
Price consultant for specific fare rules. Where we are in a position to do so, we will confirm your arrangements immediately upon receipt of the deposit so that your vacation is secured. Sometimes, we are unable to confirm certain arrangements immediately (for example: where accommodation is only available upon request) and in this case we shall confirm all arrangements to you once we have received the supplier confirmation(s). In the unlikely event a hotel/tour choice is fully booked your Travel Company consultant will offer a suitable alternative. Inclusions • Internal flights within XXXX • Accommodations as listed in the itinerary • Airport transfers as listed • Touring as listed in the itinerary • Meals as listed Exclusions • Internal flights not within XXXXX • Accommodations not as listed in the itinerary • Airport transfers not as listed • Touring not as listed in the itinerary • Meals as not listed
Terms and Conditions Terms and Conditions Passports & Visa requirements: All passengers require a passport (valid for 3-6 months beyond the date of return) for entry into certain countries. It is the passenger’s responsibility to have a valid passport and the necessary visas for the countries being visited. US Passport holders do not require a visa to enter New Zealand, Fiji, Tahiti or Cook Islands. An Electronic Travel Authority (ETA) is required to enter Australia in addition to your passport if you originate from an ETA eligible country, otherwise a visa is required. Changes to your vacation: Should you wish to make changes to your final travel itinerary you must notify us as soon as possible. Whilst we endeavour to assist we cannot guarantee we will be able to meet any such requests and cancellation of a previously confirmed service will be subject to the cancellation conditions set out below under “cancellation of your vacation”. Any amendments to an airline ticket departure date or routing will be subject to the airline amendment fees plus $75 per person. For certain airfares, changes cannot be made after reservations have been ticketed. Cancellation of your vacation: Cancellation of your trip must be received in writing. Your ground arrangements cancellation charges are calculated as at the date when the written cancellation is received by us and as a percentage of your package price excluding any travel insurance premiums which are generally non-refundable if you cancel. Most airline tickets are non- refundable once purchased, however should any refund apply we will process the refund on your behalf less an administration fee of $75 per person. Cancellation charges: Period before departure within which written notice is received 43 days or more Deposit Only + non-refundable/penalty airline tickets 14 days-Day of departure/during tour 100% trip cost + non-refundable/ penalty airline tickets Please note that, for certain hotels, cruises, tours etc., the cancellation charges more than 15 days before departure may be higher than those shown above. Depending on the reason for cancellation, you may be able to claim for these cancellation charges under your insurance policy. Claims should be submitted directly to the insurance company concerned. Where any cancellation reduces the number of passengers
Terms and Conditions traveling together on a family, friends or group trip we will recalculate the updated package price and re-invoice you accordingly. Special requests: If you have any special requests, please inform us at the time of making your booking. We will make every attempt to ensure that the request is honoured; HOWEVER we cannot guarantee such special requests will be met. Baggage allowances: No two airlines follow the same baggage policy. As a rule, you are permitted the International baggage allowances (minimum 25 kilos) when all your flights are issued on the same coach ticket. If you have different airlines issued on separate tickets, different baggage allowances will apply on your trip. When travelling in premium economy, business and first class, additional baggage allowances will apply. In most cases your individual baggage allowance is clearly listed on your airline Eticket receipt or outlined in this itinerary. For smaller aircraft, should you have any questions please ask your Travel Company consultant. Note for certain small aircraft & helicopter transfers a restrictive baggage allowance will apply. In such cases your Travel Company consultant will advise you of the restrictions and in most cases baggage can be stored at the airport or operator’s departure location should your wish to. Seat assignments: Where possible your Travel Company consultant will pre-assign complimentary seating when available. In many cases the airlines flying to Australia, New Zealand & the South Pacific no longer offer complimentary pre-assigned seating and seats can now be selected on the airline website. If you would like to pre-purchase seating for your flights please use the airline booking number listed on your flight itinerary/Eticket receipt and select seats and pay directly to the relevant airline. When selecting seats you will be given many options to consider besides standard seating such as extra legroom and exit rows. If you would like to receive pricing options to upgrade your seat to a Skycouch, premium economy or business class seat please contact your Travel Company consultant for an exact quote. Frequent Flyer Mileage accrual: Most airlines that fly to Australia, New Zealand & the South Pacific partner with US-based airlines to enable you to accrue mileage on a partner airline. Your Travel Company consultant can enter your frequent flyer number into your reservation but by doing so is not a guarantee of mileage accrual. Many airlines no longer pay mileage
Terms and Conditions on the lowest coach booking classes. In many cases, no mileage will apply for sale fares and in most discounted coach class airfares the maximum mileage accrued is 50%. Premium economy, business class and first class reservations usually earn full and bonus mileage. Travel Company does not take responsibility for the airlines policies for non- credit of mileage for certain airfare booking classes. Please ask your Travel Company consultant if you require more information. Keeping informed on the move: To keep informed of any possible flight schedule changes or cancellations whilst you travel we recommend downloading the Tripigo application if you travel with a Smartphone or tablet. We can use your preferred email address and you will receive email notifications from the airlines in regard to your flights. As well as flight notifications, the app provides many more features whilst travelling such as local airline contact numbers, directions to your departure airport and local weather conditions.
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