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Spring 2020 A quarterly publication of the Georgia Veterinary Medical Association See page 6 for details! Critter Fixers: Country Vets GVMA members, Drs. Vernard Hodges and Terrence Ferguson www.gvma.net Georgia Veterinary Medical Association
contents 6 Cover Profile: Q&A with the Critter Fixers: Country Vets 10 How Can Therapy Help? 13 Is There a Right Way to Pay Your Doctors? By: Dr. Duffy Jones 14 Why is Your Veterinary Clinic Giving Up Pharma Sales? By: Brian Conrad 6 16 Myth Busters: The Truth About Aggression By: Lynne Seibert Drs. Vernard Hodges & Terrence Ferguson on the “set” of their new TV show. 18 Exploring Your Options: Practice Ownership as a Young Veterinarian By: Carly Watson Tobler 20 Legalities of Utilizing Drug Products By: Heather Lindell Tally 16 24 Tips to Renew Your License 26 Get Your Financial Education 28 Certified Veterinary Assistant Program 30 Emerald Coast Veterinary Conference Emerald Coast Veterinary Conference 30 4 SPRING 2020 • GAVet
GVMA Calendar March 20-22 PRACTICE MANAGEMENT CONFERENCE 12 CE HRS. Brasstown Valley Resort & Spa March 21 GASTROENTEROLOGY SEMINAR (+ LEAP CE) 7 CE HRS. Brasstown Valley Resort & Spa March 22 ENDOCRINOLOGY SEMINAR (+ LEAP CE) 7 CE HRS. Brasstown Valley Resort & Spa April 24-26 May 2 GA FOOD ANIMAL CONFERENCE SOFT TISSUE SURGERY (+ LEAP CE) 21 CE HRS. (+ LEAP CE) 7 CE HRS. Callaway Gardens Pine Mountain Unicoi State Park, Helen SAVE THE DATE! Sept. 25-27 VETSOUTH FALL CONFERENCE The Hotel at Avalon, Alpharetta 2020 SPRING 2020 • GAVet 5
C OV E R S TO RY Q & A with the Critter Fixers: Country Vets GVMA members, Where were you born and raised? Drs. Vernard Hodges Dr. Ferguson: Talbotton, GA Dr. Hodges: Fort Valley, a small, rural town in Peach County, GA and Terrence Ferguson, will star in an upcoming Why did you decide to go into veterinary medicine? National Geographic Dr. Ferguson: When I was young, I had an injured dog that I nursed back to health. That Wild series about incident lit a spark in me, and knew that was what I wanted to do with my life. I always loved having pets, and I loved farm animals too. I was the FFA President at Central High practicing veterinary School! medicine in rural Dr. Hodges: I’ve always had a love for animals, especially fish. Aquaculture is in my Georgia. Drs. Hodges blood. I grew up raising koi with my dad. As a matter of fact, my undergraduate degree is in fisheries biology. I had childhood dreams of being the black Jacques Cousteau, and Ferguson own but I decided to go into veterinary medicine because it allowed me to treat a variety of Critter Fixer Veterinary animals, big and small. Hospitals in Byron and Bonaire. How/why did you start your own practice? Dr. Ferguson: Even though I always wanted to be a veterinarian, I also wanted to be a business owner and be my own boss. Fortunately, I had a partner who shared my vision. We took a leap of faith opening a small practice in Byron, GA without a lot of money over 20 years ago, but it has paid off. Business has been good! 6 SPRING 2020 • GAVet
Dr. Hodges: Coming home from veterinary school at Tuskegee University to rural Georgia, there were not a lot of job opportunities as a veterinarian. The big hospitals, like Banfield, were not common then, and most of the jobs were in larger cities, like Atlanta. I wanted to be home near my family, so I decided if I couldn’t find the job that I wanted, I would just make one for myself. What is a typical day for you? Dr. Ferguson: I wake up at 3AM and go to the gym from 3:30 to 4:30. I go home and nap, then get to work around 8:00. When I get in, I check on cases and get my surgeries done in the morning in between seeing clients. After lunch, it’s pretty much seeing clients and walk ins. I have to squeeze all my business errands into lunch time. After work, I transition into a mechanic! I work in my garage building hot rods for 2-3 hours before bed. Sometimes I trade my mechanic’s hat for a coach’s hat and spend my time after work “I knew it would training and mentoring local athletes. I spend time with my family in evenings, shower, go to bed and do it again! be a good Dr. Hodges: A typical day starts with feeding all my animals – 3 dogs, a gecko and a platform for bearded dragon. After everyone is taken care of, I come into the office and getting a quick rundown from the staff on what needs to be done, whether it’s surgery, seeing client education patients or going out on a farm call. My responsibilities could range anywhere from performing surgery on a rabbit to speaking to schoolchildren about veterinary medicine and diversity. to helping birth a calf. It will be very Why did you decide to get involved with a TV show? important Dr. Ferguson: When we were approached about the show, I wasn’t sure at first for kids to whether I wanted to do it. Then I thought about it, and I knew it would be a good see African platform for client education and diversity. It will be very important for kids to see American African American veterinarians on TV. veterinarians Dr. Hodges: After spending 20 years as a practice owner and accomplishing many on TV.” of my individual goals as a veterinarian, I Dr. Terrence Ferguson thought long and hard about opening up my world to an audience, and believe me, that was a hard decision. However, T and I have talked about the lack of diversity in veterinary medicine over the last 20+ years – less than 3% of veterinarians are African American – and we felt that with a larger platform, we could do our part by showing kids that they could reach their dreams of becoming veterinarians. How were you selected (if you were) for a television show on National Geographic? Dr. Ferguson: The short answer: Hodges! I call my partner the social media king. Producers found him and saw what a fun-loving guy he was and reached out to him. H: It’s actually a funny story. I was contacted on Instagram by Noah Korn, who is the head of development at Hit + Run Creative, a production company based out of New York City. He asked if I would like to be on television, and I did what most people continued on page 8 SPRING 2020 • GAVet 7
C OV E R S TO RY continued from page 7 How did the animals handle the cameras? Dr. Ferguson: The animals did very well. It was almost like the cameras weren’t there. Dr. Hodges: The animals were surprisingly tolerant of the cameras. Sometimes the owners were a bit nervous to be on film (and so was I)! I did have one incident where a horse got a little spooked by the cameras and cameramen, and I had to have the crew back off, but for the most part, the animals were fine. Did you do multiple takes? Dr. Ferguson: Normally, we didn’t. However, on occasion we had to do multiple takes because we had to make sure our thought processes translated well. Also, sometimes we had technical difficulties that required an additional take or two. Dr. Hodges: Typically, you only have one shot when working with animals, so we rarely did a second take. If we were performing C-sections – which we did a lot on the show – would do – I ignored him. However, his persistence paid we couldn’t put a puppy back in the uterus! off, and eventually I took his phone call. After our initial conversations, we talked a little more via Skype so he could Likewise, if we castrated a camel, which we also did on the see more of my personality. When it looked like it might be show, we certainly only had one shot at removing those a real possibility, I called Terrence and said “hey bro, we may humps! So I would tell the cameramen that they had better have a TV show.” There was a minute of silence from his be on their A games because we only had one shot. end, but he was on board. The rest is history! Did filming a show impact What was it like to film a TV show? your work day? Dr. Ferguson: It was a little nerve wracking initially because Dr. Ferguson: Yes, it made our already long days we didn’t know what to anticipate. Once I had a better even longer! understanding of the flow of filming, it was a lot easier. My nerves were put at ease early in the process by the crew. Dr. Hodges: Yes, it made them much, much longer. Sometimes we had to wait for the camera crew to get in Dr. Hodges: I didn’t know what to expect; there’s a lot more place before we could begin work, so a case that would to it than I thought! Getting mic’ed up the first time, I thought normally take 35 minutes could take an hour and a half. to myself “what have I done???” After a while, I forgot the If you multiply that extra time by 10-12 cases a day, that cameras were there. I think it was more eye-opening for the makes for a really long day. film crew. Some of them had never been behind the scenes of a veterinary hospital and did not realize how intense the life or death situations can be. Why should Georgia veterinarians tune in? The biggest surprise? Dr. Ferguson: Georgia veterinarians should watch the show Dr. Ferguson: The biggest surprise was when they showed to see veterinarians from the same area who may face the us some footage and we saw how well it was edited. We same issues they do. looked pretty good on TV! Dr. Hodges: Georgia veterinarians should tune in because I Dr. Hodges: The biggest surprise was how much footage think it’s going to make the state look good. It will show how was needed to make a show. Being followed and interviewed wonderful our great state is – the beautiful countryside and for weeks and weeks was almost like having a second job! that famous Southern hospitality! 8 SPRING 2020 • GAVet
we can help the husbandry and productivity and increase What is your biggest the farm’s revenue, this will lead to an increase in the salary challenge as a country vet? of the mixed animal veterinarian. Increased wages will Dr. Ferguson: I think the biggest challenge is treating hopefully lead to more students entering the veterinary various animals of all species. In addition to pets, we see field so recent graduates can earn a good wage, repay their horses, pigs, cows, goats and more! student loans and take care of their families. I think treating a mixture of animals keeps the mind sharp and gives a Dr. Hodges: In rural Georgia, we don’t always have the variety to the day. specialists to refer patients to; the closest specialists are 2 to 2.5 hours away and clients can’t always travel Any memorable stories that that far. We’re also judged for our Southern drawls, but I’m very proud of my accent! you would like to share with GVMA members? What is your favorite part Dr. Ferguson: I thought I had seen it all, but while we were of your job? in Los Angeles on a press tour for the show, reporters gave Dr. Ferguson: It is so rewarding treating sick or injured us a porcupine to work with! I had never even seen one in animals and getting them back to health. Seeing the healthy person. Where do you put the stethoscope??? animals and the relieved owners is absolutely the favorite part of my job. Dr. Hodges: I remember one of the first times I had to pull a calf without the assistance of my professors when I was Dr. Hodges: I love not knowing what will meet me at the fresh out of veterinary school, over 20 years ago. This calf door when I walk in in the morning. It could be a bearded was really a difficult case, especially for a new veterinarian. dragon that is egg bound and needs surgery or a horse that I remember vividly having a tough time, and since Peach has colic. The beautiful thing about being a veterinarian County is such a small area and I was back home, it seemed is you can be an obstetrician, a dentist, an internist and a the whole town had gathered to watch me pull this calf. It cardiologist all within the same hour. felt like a sporting event! I thought to myself “Lord, I have to get this calf out alive and not look like a fool doing it!” After a lot of hard work and sweat, and knowing that all the local What would you say to those farmers were wondering if this young fella knew what he interested in going into mixed was doing, I delivered a live calf. I’ve never been as excited to animal medicine? deliver a calf, but I’ll never forget it! Dr. Ferguson: I would encourage veterinarians that want Any additional comments? to practice mixed animal medicine to pursue their dreams, Dr. Ferguson: I’ve been a supporter of GVMA, and I but also to make sure the location in which they want to appreciate all the lobbying efforts done on behalf of the practice will support a mixed animal practice. veterinary community. Your work ensures that necessary changes in our profession are made. Dr. Hodges: The hours are long and the challenges are great, but it’s very rewarding and you get to put all your Dr. Hodges: Veterinary medicine has been such an amazing veterinary skills to practice. career field for me, and it has such a huge impact on my life. The profession took a poor, academically struggling kid and What do to you think needs to provided me with structure and the chance to come to work happen for mixed animal medicine every day and do a job that I love. to succeed in the future? CRITTER FIXERS: Dr. Ferguson: Veterinarians and large animal owners must work together closely to understand that both parties have COUNTRY VETS an interest in keeping the animals healthy, but the animals PREMIERES: must be cared for regularly. SATURDAY, MARCH 7 NATIONAL Dr. Hodges: We need to educate farmers and ranchers on GEOGRAPHIC the importance of veterinary care for their livestock and the value of the veterinarian to their overall bottom line. If WILD SPRING 2020 • GAVet 9
WELLNESS How Can Therapy Help? The GVMA has a Member Assistance Program, free for members, which includes mental health resources. Visit www.gvma.net/veterinary-wellness for access. If you decide to seek support from a therapist you may have some questions. That’s perfectly normal. Working with a therapist can help you deal with some of the challenges you may be facing. What is therapy? Personality. Success in therapy depends on creating an open, honest dialogue with your therapist. It’s often easier to open Psychotherapy, more commonly referred to as therapy, is up when you “click” with your therapist’s personality and an open, nonjudgmental space to work through problems or style. It’s okay to interview a few prospective therapists on the challenges. In therapy, you may learn new coping skills, ways phone or have a couple of sessions before finding the right fit. to deal with your feelings, and strategies for managing stress. You can also explore thoughts that you might not say out loud Type of therapy. There are different approaches, or theories, to a friend or family member. of psychotherapy that will influence how your sessions play out. Some forms of therapy involve more talking, while others What should I consider if I’m involve more “homework” or exercises to practice after your looking for a therapist? session. Some therapists subscribe to a particular theory, while others may blend elements from multiple approaches. Experience with your issue. If you are struggling with Learn about the different forms of psychotherapy from the depression, anxiety, burnout and/or compassion fatigue it can American Psychological Association (APA) (www.apa.org/ be helpful to know that your therapist has experience working topics/therapy/psychotherapy-approaches.aspx) and National with your specific challenges. Ask about their experience Institute of Mental Health (NIMH) at (www.nimh.nih.gov/ working with people in the healthcare and how they can help health/topics/psychotherapies/index.shtml) you overcome issues found in the veterinary profession. 10 SPRING 2020 • GAVet
How do I find a therapist? member or law enforcement in order to keep everyone safe. • Call your insurance company to find out which therapy Learn more about privacy rules providers are covered by your insurance plan. Many and protections as they relate insurance websites have a locator function to help find to mental health through the support near you. Department of Health and • Call the Substance Abuse and Mental Health Services Human Services (www.hhs. Administration (SAMHSA) Treatment Referral gov/hipaa/for-professionals/ Helpline at 1.800.662.HELP (4357) or search for a special-topics/mental-health/ local treatment center using their locator tool. index.html). • If you are a student, you may have access to free services through your on-campus counseling center. Many of these resources do not require insurance. Talking About Timelines • You can also find support from other local resources, such Some people are concerned that starting therapy means as a community center or faith-based organization. entering into a lifelong contract. That isn’t usually the case. • Contact the GVMA’s Employee Assistance Program You may be able to work with a therapist for a defined amount which is free for GVMA members. The EAP staff at is of time to help you find ways to heal from the experience. available 24 hours a day, seven days a week, ready to assist you. Everything you say is confidential. Therapeutic treatments are designed to give you to tools to structure your life and interact with your environment in a A Safe, Confidential Space healthy way that works for you. You can, and should, talk about timelines with your therapist. A flexible timeline can help you Generally, what you say to your therapist will remain private. set goals for recovery and make it easier to track your progress. Therapists know that in order to be comfortable sharing very personal information, you need trust that anything you share When you’re ready to leave therapy, remember that the door will stay between the two of you. There are a few exceptions doesn’t have to remain closed. You can always schedule a to this rule to keep you and others safe. For instance, if a check-in appointment at a later time or resume therapy if therapist believes that a patient has made a credible threat to you need it. hurt themselves or others, the therapist may notify a family continued on page 12 SPRING 2020 • GAVet 11
continued from page 11 Changing Therapists The GVMA Employee You may decide at a certain point that your relationship with your therapist isn’t Assistance Program working out. Maybe you aren’t seeing the progress you had hoped, or maybe you feel provides support for that you just don’t “click.” For the sake of your own health and progress, do not abruptly issues including: stop attending sessions. Consider the following tips to help you through process of • Family conflict transitioning to new support. • Depression and anxiety • Relationship issues First, write out your concerns. Then set them aside for a little while. Review this list • Work-related issues later when you’ve had some time to think about it. It can be helpful to bring this list into • Grief and loss a session with your current therapist to guide a conversation about your concerns. • Alcohol or drug use • Stress Communicate with your therapist. Ask to reserve time at the end of the • Legal and financial issues appointment to discuss your concerns. It can seem intimidating to tell a therapist you wish to leave. Remember that they are professionals. Most therapists will be able to The Resilience & Well-Being give you a referral for another professional that might be better suited for your Committee has compiled particular situation. resources to help veterinarians & their staff including free Get a second opinion. If you’re not sure that this current treatment is working out for Question-Persuade-Refer Suicide you, you can seek the opinion of another professional. They may confirm your concerns Training (QPR) training. Go or they could reaffirm that you are on the right track. to www.gvma.net/veterinary- wellness to learn more. Be prepared to retell your story. A new therapist won’t know your personal history. You may have to retell parts of your life that you haven’t addressed explicitly in a while. You are entitled to ask for a copy of your records to share with your new therapist, but it’s likely that they will want to do their own assessment. 12 SPRING 2020 • GAVet
P R AC T I C E M A N AG E M E N T Is There a Right Way to Pay Your Doctors? By: Dr. Duffy Jones, DVM Owner of Peachtree Hills Animal Hospital, Co-founder, dvmSuccess The short answer is no! There are many ways that doctors can be compensated and it should be related to your practice culture. However, the way in which you choose their salary, benefits, and taxes should not exceed more than 20% of their gross production. If that is occurring, then you are overpaying your doctors which will in turn lower the value of your hospital should you want to sell. Another good metric by which to evaluate your doctors and their compensation is their overall production. A full-time veterinarian should produce around $780,000 per year. This is GVMA member content. Access this article and other member only content by becoming a member today! GVMA Members Continue reading here SPRING 2020 • GAVet 13
P R AC T I C E M A N AG E M E N T Why is Your Veterinary Clinic Giving Up Pharma Sales? By: Brian Conrad, CVPM On the lecture circuit, I hear many veterinary clinic owners and managers complain about how the internet and big-box stores are taking over their prescription business and cutting into their profits. But there’s a little irony here, as a lot of the same practice owners and managers who cry about the prescription marketplace are buying their eye glasses at national discount outlets, their groceries at Sam’s Club and Costco, and playing veterinary distributors against each other for the best deals for products and supplies to stock their clinics. GVMA member content, access this article by becoming a GVMA member today! GVMA Members Continue Reading HERE 14 SPRING 2020 • GAVet
“What worked for us in the 1990s and early 2000s isn’t going to cut it in today’s market. • The good news is, there’s still > plenty we can do to adapt and stay successful in our pharmacies.” Brian Conrad, CVPM, has been practice manager for Meadow Hills Veterinary Center in Kennewick, Wash., since 1999. He is a past president of the Veterinary Hospital Management Association. Brian will be speaking at the GVMA’s Practice Management Conference & Exhibit (July 24-26th) at Brasstown Valley Resort & Spa. Article originally posted on Aug. 2nd, 2019 at www.DVM360.com SPRING 2020 • GAVet 15
B E H AV I O R Myth Busters – The Truth About Aggression By: Lynne Seibert DVM, MS, PhD, Dipl ACVB GVMA Types of aggression member • Arousal-related • Conflict-related (mixed motivation) content, come • Dominance (dominance-related, offensive, a member status-related) • Fear-induced (defensive) HERE! • Idiopathic • Irritable • Learned (instrumental) • Maternal • Medical (pathologic) • Pain-induced • Play • Possessive (resource guarding, food-protective) • Predatory • Protective (owner-protective) • Redirected GVMA Members • Territorial (defend exclusive areas from intrusion) Continue Reading HERE Influences on aggressive behavior • Genetic factors • Environmental factors • Motivational factors • Hormonal control (natural seasonal variation in hormone levels) • Social context: among mammals with highly organized social structures, variation in social context often overrides hormonal effects on aggression • Neurochemical control • Prior experience • Characteristics of opponent History taking: crucial information about aggressive episodes • Victims • Contexts • Postural signals Prognosis for canine aggression problems influenced by: • Predictability • Size of dog • Expectations of clients • Owner compliance in behavior modification program • Individuals at risk • Duration of problem 16 SPRING 2020 • GAVet
r t emotion assoc Simmons & Associates PRACTICE OWNERS…now is the time to sell! Whether you’re pondering an associate sale, Southeast, Inc. open market listing, or corporate sale, Simmons will help! The current practice sales market is Doyle Watson, DVM dynamic with buyers, and commercial financing (800) 333-1984 southeast@simmonsinc.com is readily available. Contact Dr. Doyle Watson at Simmons & Associates Southeast today, for Please visit www.Simmonsinc.com to submit a a complimentary, non-obligatory consultation. confidentiality agreement to learn more about each The dialogue will be informative and time well of the Simmons Southeast listings below: spent. As the original pioneer of veterinary practice brokerage, we have been at this since GEORGIA 1977, so we have seen a lot. Let our knowledge, SOUTH CENTRAL: $959K+ gross, up 14% in 2018, 1.5 dr prx. experience, and common-sense business Nice facility & equipment. (GA14F) judgment work for you. HINESVILLE : Solo dr, SA prx. $930K+ Gross. $196K personal income to new owner. (GA34H) Phone: 800-333-1984 Make sure you plan to stop by our booth at the upcoming Email: southeast@simmonsinc.com 57th Annual UGA Conference and Alumni Reunion, March 12-14, 2020 and say Hi to Sheila Collins! Website: www.simmonsinc.com SPRING 2020 • GAVet 17
P R AC T I C E M A N AG E M E N T Exploring Your Options: Practice Ownership as a Young Veterinarian Carly Watson Tobler, Executive By: Carly Watson Tobler, Simmons & Associates Southeast, Inc. Director, Simmons&AssociatesSoutheast, Inc. We constantly hear myths and rumors that young veterinarians today do not want to be practice owners. The reality is that today’s prospective owners’ visions of practice ownership are different than that of prior generations. Young shoppers are seeking schedule freedom that multi-doctor practices offer, attractive facilities in growing urban/ suburban communities, and modern equipment. The challenge is that corporate buyers are also seeking the same attributes, and consequently paying well above fair market “In considering prices that private buyers can afford and financing will allow. Additionally, future owners are misled on the idea that a multi-doctor practice is easier the various to manage and allows schedule flexibility for the owner. While this is true, most owners of multi-doctor practices have worked many days and long hours in creating their now options, enjoyed freedom. Most do not start with the current number of employees and doctors. They have worked years to establish client relationships, build practice culture, and prospective manage bookings. owners must Several options for an aspiring practice owner: 1 Do nothing (never obtain the financial reward of ownership) come to terms 2 Start-up (build a practice from scratch – competition and costs can add up quickly) with the hard 3 Buy-in (buy a percentage of a practice - lack full ownership control and benefits) 4 Buy established practice (step outside your comfort zone and purchase a practice work and that, with hard work, will return personal and financial satisfaction) demands that In considering the various options, prospective come along owners must come to terms with the hard work and with practice demands that come along with practice ownership. ownership.” This will require a new mindset in purchasing goals. Profitable hospitals in less populated areas are available for sale and will continue to be in the foreseeable future. One may need to relocate to a less desirable area or endure a longer commute. The hospital may need a little TLC to meet your ideal standards, but that’s where the joy comes in! 18 SPRING 2020 • GAVet
Actual Scenarios: SCENARIO 1 SCENARIO 2 Gross Revenues $866K with growth of 8-12% each year $601K with 2 years of decline due to owner’s health, 13% growth year of listing Projected Income to $224K $140K New Owner Hours M/Tu/Th/F 8-5:30, W 9-Noon M/Tu/Th/F 8-5, Sa 8-11; closed every other F & Sa Services Primarily wellness, vaccines, and Primarily wellness and vaccines; No spays/neuters; No boarding/grooming or boarding/grooming or other non-doctor; other non-doctor; No surgeries requiring No surgeries in the last year due to owner’s overnight stays health Facility Size & Specs Dated with no décor & aesthetics 2,632SF Well-designed 3,270SF facility including Hospital + 294SF separate apartment on large kennel on 3.3 acres; attractive curb 1.08 acres appeal; ample room for growth Location Outside a small, less desirable town On a major highway in growing attractive approximately 45 minutes from a large community approximately 25 minutes from attractive coastal city a lake suburb and 45 minutes from a large desirable city List Price $775K Practice $370K Practice $190K Real Estate $460K Real Estate Challenge/Buyer The town/community; quality of medicine/ Dated modern equipment; risk of highway Complaints services offered (or not offered); dated expansion to 4 lanes - threat of eminent equipment; facility condition domain and facility move 3-5 years after purchase; questionable that all 3+ acres is buildable Other Comments/ High profitability and significant ROI; Growth potential due to area growth Summary limited/easy doctor schedule, small self- & current limited schedule; risky with sufficient staff, easy to manage; close possibility of facility move, but new enough to a desirable city for traffic-less owner will have ample time to build cash commute flow and properly prepare To get you visualizing the many possibilities of option 3 Do you take the potential risk of eminent domain with #4, the chart above includes two broad scenarios that a Scenario 2 considering the facility backbone, area prospective buyer may face when shopping around. These growth, and location are all present? are “the diamond in the rough” investment opportunities that were challenging sales. They both are solo doctor practices If you’re aspiring to be an owner, ponder these real life in stand-alone facilities on spacious lots, have solid support scenarios and discuss with others to clearly process the staff with long-term commitment to the hospital, and have many options available. Are you willing to endure less nearby emergency hospitals to refer. Each were minimally comforts to obtain the financial reward you’re seeking? As equipped including in-house lab machines and x-ray with the saying goes, a successful journey begins with a single automatic processor. Think outside the box in pondering step. Make your move now by exploring options currently these questions in relation to each scenario. available to you. 1 How can you make these opportunities work for you The Summer 2020 GAVet issue will include Part 2 to this and your family? What would you do? article dissecting the risk taking, entrepreneurial point of 2 With Scenario 1, would you sacrifice your ideal view on each of these scenarios. high-quality full-service practice to have hassle-free ownership and make a lot of money? Or would you change the practice dynamics into your own by using the profits to invest in better equipment and updated facility? Considering the current profit and limited schedule and services, is an hour commute from your metropolitan home worth the ROI this practice offers? SPRING 2020 • GAVet 19
P H A R M AC Y Legalities of Utilizing Drug Products: Focus on Prescriptions, Packaging, Labeling, Online Pharmacies, and Counterfeit Drugs By: Heather Lindell Tally, PharmD, DICVP, FSVHP University of Georgia Veterinary Teaching Hospital — Heather Lindell Tally, PharmD, DICVP, FSVHP Athens, Georgia Content reprinted with permission. Copyright © 2019 by VPIN Dr. Heather Lindell is a PharmD at the University Of Georgia College Of REQUIREMENTS OF PRESCRIPTIONS Veterinary Medicine. She also keeps current on her In order to issue a prescription for an animal, you must human medicine by working be a licensed veterinarian practicing within the scope part-time at Northside of your practice, have a valid veterinarian-client-patient Hospital Forsyth. relationship, and the prescription must be for a legitimate medical use. - GVMA Member Only Content, become a member here! GVMA Members Continue Reading HERE - - 20 SPRING 2020 • GAVet
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New Date: Sept. 18-20! 22 SPRING 2020 • GAVet
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A DVO C AC Y Tips To Renew Your License Each veterinarian licensed to practice in the State of Georgia must obtain 30 hours of State Board approved continuing education every two years for license renewal. All veterinarians must renew their license through the Professional Licensing Board at the Georgia Secretary of State’s Office by December 31, 2020. All currently licensed GA veterinarians will receive an email indicating that it is time to renew. Please check your spam/junk email box in case your renewal email gets sent there. GVMA Member Only Content: Become a Member Today! GVMA Members, continue reading HERE - For complete listing of GVMA CE and LEAP courses go to "Meetings" at www. GVMA.net. 24 SPRING 2020 • GAVet
FREE CREDIT CARD TERMINAL & AMAZON GIFT CARD WHEN YOU OPEN A NEW ACCOUNT! Piedmont Payment Advisors, LLC Veterinary Practice Specialists Credit Card and Electronic Payment Processing Serving the GVMA since 2009 Piedmont Payment Advisors is an independent agent company with the ability to board credit card processing clients to multiple payment platforms (WorldPay, First Data, TSYS) as well as provide access to all major internet gateways. PEACE OF MIND For the security of your customers personal credit card information we provide some of the most secure credit card terminals, mobile payment applications, and Virtual Payment products in the industry. COMMITTED TO SERVICE As the company owner and founder, I ask that clients contact me in the event of any questions or problems. In most cases I can take care of the issue without you or your staff contacting the processor. References are available upon request. www.piedmontpaymentadvisors.com 678.560.4924 SPRING 2020 • GAVet 25
MEMBERSHIP Member Assistance Program Get Your Financial Education If you have questions about a financial issue, speaking Features Available with a financial expert can help. Your member assistance • Free consultation with a financial counselor for you or your family members. program (MAP) provides you with confidential, free consultations with financial experts on everything • No appointment needed during regular business hours Monday through Friday. Saturday appointments from credit and debt, to purchasing a home, or saving for available. Simple questions answered immediately. retirement. Experts are available without an appointment • Average length of consultation 60-90 minutes, and no during regular work hours, and by appointment – even limit to the number of conversations. on Saturdays. We also offer a full selection of financial • Summary of goals and action steps are mailed to the articles, tip sheets, financial calculators, and other tools client along with additional educational materials. to help you get the answers you need. Call for: Retirement Planning, Debt Consolidation/Credit Counseling, Budgeting, Bankruptcy, Loan Issues, Major Life Events, College Planning, Understanding Credit Report, New Home Purchase WORK-LIFE/MAP ASSISTANCE: 800-633-3353 WEBSITE: www.mygroup.com > My Portal Login > Work-Life USERNAME: gvma • PASSWORD: guest 26 SPRING 2020 • GAVet
New Date: July 24-26th! SPRING 2020 • GAVet 27
MEMBERSHIP Certified Veterinary The Certifi ed Veterin Assistant ary Program e continuing ncourage s Assistant Program education veterinary for medical p enabling th ersonnel, em to bec more info ome rmed, skil trusted m led, and CVA Program Features: veterinary embers of the medical te This progr am. • Education Manual – A comprehensive training manual is available for am is offe individuals or an entire practice. The manual, consisting of educational discount to red as a GVMA Me text, exercises, and other learning experiences arranged in workbook and their mbers style, includes 10 courses dealing with a wide variety of skills and staff. competencies required for certification. • Skills Development – A CVA must demonstrate competency in dozens of foundational skills. • Work Experience – On-the-job training is an important element in “I have had all my this educational model. The CVA is required to accumulate 500 hours of practical, supervised work experience. assistant staff go through • Testing – An comprehensive certification exam insures that CVAs the certification process. possess a sound knowledge base. All of the staff loved it and it made them feel CVA Program Benefits: accomplished when the Benefits to Veterinary Hospitals • Motivate current personnel to pursue veterinary medicine as a got the certificate after career, resulting in less turnover and investment in replacement and passing the test.” re-training efforts. • The CVA as part of your medical team demonstrates your practice’s commitment to training and education. • Use the comprehensive training manual as the foundation for your staff training program. “I have read through the • The CVA program offers real-time progress tracking and results. manual and there is a Benefits to the CVA Applicant lot of very good, basic • Gain a sound knowledge base to be a more effective and valuable member of any veterinary medical team. information there. I think • Hands-on experiences to demonstrate competency in dozens of foundational skills. it’s very important to • Work experience under the supervising DVM or RVT to utilize the properly educate staff. materials being learned. • Solid foundation to explore further career opportunities in the Two of my staff are also veterinary medical field. enrolled in school to become RVTs, but this is a simple, easy way for them to get basic certification.” Dr. Lois Lassiter, Owner, Budget Vet LLC 28 SPRING 2020 • GAVet
In order to receive CVA certification, certain standard requirements must be met. These include: “With veterinarians • 90 days of work experience under the supervision of a DVM or RVT and RVTs in very high • Mastering all required material for level of desired certification, as well as previous levels. demand and most not • Gaining and demonstrating the hands-on skills listed on the Skills Validation Checklist moving out into rural • Exam Application and Skills Validation Checklist completed and approved areas… These programs by the DVM or RVT • Successful completion of the certification examination (70%) allow us to be able to credential our staff for what we already know Pricing they are capable of but CVA – LEVEL I also set a bar that our Hard-copy Training Manual $169 – GVMA hospital members clients can understand $249 – GVMA individual members that the staff we have Hard-copy Certification Exam $139 – GVMA hospital members are properly trained $199 – GVMA individual members CVA Level 1 is also available online through ACT. For more info about the and educated.” online course, visit stafftraining.4act.com/gvma. Dr. Clint Hall, Owner, Wolfe Animal Hospital Go to www.gvma.net to register & learn more about Level’s 2 & 3. Your Practice is your Legacy. FREE Practice Appraisal in just 2 weeks! Ready to sell to Corporate, an Individual or your Associate? Contact Practice Sales Advisors today for your complimentary consultation. Rebecca Robinson Davis, CBI, or Dr. Brennan McGoldrick | 912.268.2701 | Hello@practicesalesadvisors.com GEORGIA-Practice Sales Advisors • 912-268-2701 SOUTH CAROLINA-Practice Sales Advisors • 912-268-2701 Hello@Practicesalesadvisors.com Hello@Practicesalesadvisors.com NEW! Castleberry Veterinary Hospital - 4 Exam Rooms, Turn-Key NEW! South of Charlotte - Grossing Approximately $1Million, Ready! Real Estate also Offered. NEW!SouthofAtlanta-GrossingApproximately$1Million,Seeking NEW! GREENVILLE - Grossing Approximately $1Million, Corporate Buyer. Prime Location. NEW!EastofAtlanta-CharmingFacility,LoyalClienteleEstablished. NEW! COLUMBIA Area - Solo Doctor Practice, 1.3 Acres of Property, Charming Facility. SOLD! Southeast Georgia - Grossing $2.5M NORTH CAROLINA-Practice Sales Advisors • 912-268-2701 FLORIDA-Practice Sales Advisors • 912-268-2701 Hello@Practicesalesadvisors.com Hello@Practicesalesadvisors.com SOLD! LUMBERTON Area - AHAA Accredited, Grossing $1.5M. NEW! Central Florida Area - Small Animal Exclusive, Grossing $700K and Growing! TENNESSEE-Practice Sales Advisors • 912-268-2701 UNDER CONTRACT! North Miami Siegel - TLC Animal Clinic- Hello@Practicesalesadvisors.com Grossing $750K, Well Established. KNOXVILLE Are - Spacious Facility, Owner Willing to Stay On. SOLD! EASTERN TN - Grossing $1.4M SPRING 2020 • GAVet 29
Save The Date: New Date: August 17-21st • Miramar Beach, FL • 60+ HOURS OF CE The Emerald Coast Veterinary Conference is a CE event unlike any other. White sand beaches and a world-class golf & beach resort create an environment that attracts the best speakers. Outstanding CE in an unrivaled setting has contributed to ECVC’s amazing growth and popularity. Join us and see why so many attendees return year after year. Breakfast and refreshment breaks are provided for CE attendees. 30 SPRING 2020 • GAVet
Emerald Coast Veterinary Conference A world-class beach resort makes everything better including a veterinary conference. Sandestin Golf and Beach Resort Featured 2020 Speakers Julia Albright Heather Hopkinson Peter Noël Laura Smallwood MA, DVM, DACVB RVT, VTS-EVN, CCRP DVM, DACVR DVM, DACVIM (SAIM), RYT-200 Associate Professor Registered Veterinary Technician Veterinary Radiologist Medical Director The University of Tennessee North Carolina State University ParallaxVET Saint Francis Veterinary Specialists Lindsey Boone Kendon Kuo Elizabeth Rozanski Saralyn Smith-Carr DVM, PhD, DACVS-LA DVM, MS, DACVECC DVM, DACVIM, DACVECC BS, DVM, MS, PhD Assistant Clinical Professor Assistant Clinical Professor Associate Professor Associate Professor Auburn University Auburn University Tufts University AuburnUniversityCollegeofVeterinary Medicine Kristy Broaddus Brad Matz Patty Scharko DVM, MS, DACVS DVM, MS, DACVS-SA, ACVS Fellow, DVM, MPH, DACVPM Andrew Specht Owner and Small Animal Surgeon Surgical Oncology Extension/ Field Veterinarian DVM, DACVIM Veterinary Services of Hanover Assistant Clinical Professor Clemson University ClinicalAssociateProfessorandService Auburn University Chief Jon M. Fletcher William Schultz University of Florida DVM, DACVIM Lara Maxwell DVM Associate Professor DVM, PhD, DACVCP Owner & Veterinarian Mel Stephens Louisiana State University Professor Schultz Veterinary Clinic DVM Oklahoma State University Emergency Coordinator Barden Greenfield Beth Scott USDA APHIS Veterinary Services DVM, DAVDC Kirk Miller CPA Assistant Clinical Professor DVM, DABVP Director of Business Advisory and Heather Lindell Tally Auburn University Shelter Veterinarian Veterinary Services Groups PharmD, BS, RPh, FSVHP, DICVP Oregon State University KatzSapper&MillerBusinessServices Assistant Pharmacy Manager & Kendal E. Harr Pharmacist DVM, MS, DACVP Darryl Millis University of Georgia Owner and Pathologist DVM, MS, DACVS, CCRP, DACVSMR URIKA, LLC Professor The University of Tennessee continued from page 32 SPRING 2020 • GAVet 31
CE 2020 Special Events Wednesday, June 3 - ECVC Kickoff Reception Baytowne Conference Center Exhibit Hall Welcome Reception and Family Fun Night (FREE to attend!) All continuing education This is a great opportunity to bring sessions will be held in the family to the Exhibit the Baytowne Conference Hall and have some fun Center adjacent the Grand while you get your first Sandestin Hotel. look at our Exhibit Hall and all the wonderful vendors we have for Anesthesiology 2020. Family friendly games, photo booth Backyard Poultry and balloon art are just Cardiology some of the fun things we will have in store. Dermatology This event is sponsored by the ECVC Industry Council. Feline Medicine Gastroenterology Friday, June 5 - Golf Outing Hematology/Hemostatis 1:30 pm @ Baytowne Golf Course Join your colleagues Infectious Disease and save on greens fees on Friday Internal Medicine afternoon while you LEAP play 18 holes on Baytowne Golf Course, Neurology one of the Southeast’s finest greens. Be sure Nutrition to thank the sponsors Oncology at each hole – golfers will save more than Ophthalmology $100 off of ticket price, thanks to these Parasitology companies! Poultry Cost: $60 per person. Practice Management Rehab/Pain Management Respiratory Pulmonology Soft Tissue Surgery USDA Accreditation Veterinary Technician Wellness Wound Management 32 SPRING 2020 • GAVet
Location Sandestin Golf and Beach Resort 9300 Emerald Coast Pkwy W Miramar Beach, FL 32550 (850) 267-8000 All education sessions will be held in the Baytowne Conference Center adjacent the Grand Sandestin Hotel. Hotel Reservations • (800) 320-8115 Discounted Rates through April 26, 2020. An additional discount of 4% is available for reservations of seven nights or more. 2020 Pricing & Discounts GREATEST VALUE Students Techs/Staff/ Full Registration 2 Day Registration Managers $100 $315 $495 $395 DVM Student: $100 FULL REGISTRATION 2 Day DVM RVT Student: $100 Technician/Staff: $315 (Sat.-Sun. (4 Days) only) REGISTRATION (Limited to space available) VMA Member: $495 VMA Member: $395 Upgraded Full Vet Non-Member: $645 Non-Member: $445 Tech/Staff: $495 Office Manager*: $25 (*Limited to exhibit hall only) A printable registration form is available at www.emeraldcoastvc.com. Don’t wait! Register today! SPRING 2020 • GAVet 33
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Georgia Veterinary Medical Association 2200 Century Parkway, Suite 725 Atlanta, GA 30345
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