WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 - Quest Conferences
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WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence, China ABOUT THE MASTER CLASS LEADERS & GET DISCOUNTS BOB RYAN Robert J. (Bob) Ryan is a Partner and Executive Advisor at Shields Meneley Partners. Bob’s career has included key leadership roles with companies ranging from $500M to $84B that include Procter & Gamble, Tate & Lyle, Bombardier Recreation Products, Kimball Hill Homes and Griffith Laboratories. Born in Montreal, Canada, Bob began his career as a Manufacturing Engineer after graduating from Carleton University in Ottawa, and McGill University in Montreal with a Degree in Mechanical/Aeronautical Engineering. He quickly developed a reputation for bringing the right people together to address issues, guiding creative problem solving, and ensuring successful outcomes. When approached by his CEO, he “jumped at the chance” to lead strategic human capital initiatives that directly impacted the bottom line. His career progressed rapidly as he took on - and resolved - complex problems in global organizations. Bob has served on the Boards of the British American Business Council, the Northwest Cultural Council, and the Human Resource Management Association of Chicago. He has also been on boards representing economic development, education, and the arts. Bob is also a graduate of the Hudson Institute Coaching Program and a Member of the International Coach Federation. Bob has led highly rated public seminars & in-house programs in various countries across the world, which includes highly successful Quest Masterclasses in Asia Pacific. EMMA REES Emma Rees has significant global HR and Talent experience from Commercial and Talent Management roles at P&G, Diageo and Tate & Lyle. Over the course of her career Emma has supported teams through significant transitions, leading the talent agenda for a number of global and national change programmes as well as introducing standards, tools and processes to enhance recruitment, development, performance management and engagement in multiple markets across Europe, America and Asia Pacific. At Diageo Emma was responsible for globalising the Diageo Academy and at Tate & Lyle introduced a global approach to resourcing and talent planning. Emma now specialises in assessment based talent management works with a number of Fortune 500 and FTSE 100 businesses to create innovative talent solutions, and identify and develop talent from middle. Emma’s work has been recognised by the Association for Business Psychology for Excellence in Assessment. She is a Fellow of the Royal Society for the Arts, a member of the British Psychological Society and the Association of Business Psychologists, She regularly runs highly rated public seminars & in-house programs in various countries across the world, which includes highly successful Quest Masterclasses in Asia Pacific. 1 www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence China BENEFITS OF ATTENDING WHO SHOULD ATTEND Understand Aspiring & Incumbent Chief, Directors, VPs, Division Heads, GMs, Senior The changing nature of work and how people add a competitive Managers, Team Leaders, Executives & Specialists in: advantage. Human Resource The critical role of HR in delivering a competitive advantage HR Policy Development through people. HR Analytics & Business Strategy Understand how to accelerate your career in HR. Talent Management The value of an Employer Brand and the Employee Value Proposition. Training & Development The importance of Succession Planning and Talent Development. Learning & Organisational Development Learn How to Performance Management Understand the business context and its implications for HR. Succession Planning Develop an HR strategy and plans that are anchored in the Leadership Development business strategy. Employee Relation Identify and build the critical capabilities your organisation needs. Retention & Acquisition Adopt practices that build employee engagement and develop leaders of the future Recruitment Internal Training Use a toolkit of best practice HR skills. People Management Invest In Business Improvement Your own personal development through an interactive, experiential Skills Development workshop that focuses on the key capabilities to enhance your career in HR. Knowledge Management Administration PRE-CLASS QUESTIONNAIRE (PCQ) While the main focus will be mid-level HR leaders, all levels of HR To ensure that you gain maximum benefit from this event, a detailed questionnaire will be sent management will benefit from the programme as well as other to you to establish exactly what your training needs are. The completed forms will be analyzed by the course trainer. As a result, we ensure the course is delivered at an appropriate level and functional leaders looking for an insight into human capital that relevant issues will be addressed. The comprehensive course material will enable you to management. digest the subject matter in your own time. This training course is designed specifically for participants to work through a dedicated strategic planning process. It is a high-level, intensive and vigorous programmed that will move rapidly. The trainer will introduce the sessions and then participants will have the opportunity to develop their own plan. It is an extremely practical training course where participants will spend considerable time working on their own COURSE DELIVERY ideas that will enable them to achieve superior performance within their personal work domains. This training course will contain case studies and learning principles fromvarious organizations, which will enable participants a frame of reference fromwhich they can then launch into their own activity. Presentations | Exercises | Case Studies & Group Discussions 2 www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence China DAY 1 : THE ROLE OF HR IN A CHANGING WORLD The importance of values and culture SESSION 1 The Business Context for HR Leadership Focus on you: Find your why Introduction to The Master Class Workforce 2020 – The gig economy and leading a diverse organisation SESSION 4 Exploring the local business context Developing an HR Strategy Finding innovation Embedding your HR strategy in the business vision Case Study: Defining your critical capabilities Understanding the business context and its implications Building the HR plan Getting buy in to your HR plan SESSION 2 Case Study: The Role of HR Identifying business & HR priorities – what’s important HR as a strategic business partner and the role of Chief HR Director as a Change Manager Talent Magnet SESSION 5 Coach & Advisor Developing and Delivering an HR Strategy in practice The art of facilitation, a critical HR skill 'Outside in thinking' and its application in developing HR strategy Gaining 'buy in' at Board and Executive level Focus on you: Stakeholder management throughout the organization Explore HR career paths and develop critical skills Case Study: Implementing HR Strategy and the dynamics of the SESSION 3 organisation The Importance of Purpose, Values & Culture Why purpose driven companies are more successful 3 www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence China DAY 2 : STRATEGIC HR SESSION 1 SESSION 3 Strategic Workforce Planning Recruitment Principles and Practices of Strategic Workforce Planning The role of your employer brand Market Demographics and Trends Best practice in selection & assessment HR Analytics Interviewing and facilitating the right decision Proactive Planning HR as a sales person, landing the best candidate Measures of success On-boarding talent Case Study: Case Study: Workforce planning principles in practice On-boarding talent - how to get employees off to a fast start SESSION 2 SESSION 4 HR Analytics and their application Engaging and Retaining Talent Understanding HR Analytics and their importance to people management The business case for engagement Identifying information sources and how they may be used in HR Current trends in employee engagement analytics Engagement in practice The role and competences of HR professionals in HR analytics Development Following through & measuring engagement Case Study: Case Study: Applying HR analytics in developing an SWP Facilitating an engagement action planning session 4 www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence China SESSION 5 DAY 3 : GROWING & NURTURING TALENT Performance Management SESSION 1 Goal and Objective Setting Talent Management Assessing and Calibrating Performance – Best In Class Critical role succession planning Rewarding and Recognising Talent Assessing potential Compensation Systems Talent Reviews and Talent Boards Development Plans Building capability and L&D Focus on you: Managing high potential talent Improving performance in your organisation. Case Study: Planning and running a talent review SESSION 6 SESSION 2 Succession Planning and Management Executive Coaching, Performance Coaching and Mentoring What is succession planning The application of Executive Coaching- when and how it is used From succession planning to succession management The role of Performance Coaching in workforce development Integrating succession management with talent management Developing a Mentoring programme Case Study: Case Study: Developing your successor Practical experience of Executive Coaching 5 www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence China Applying this to HR teams-identifying priorities and actions SESSION 3 Setting goals and objectives in a high performance environment Leadership Development Management versus Leadership Case Study: How to build agile Leaders and Managers High performance teams in global organisations COURSE CONCLUDES SESSION 4 Leadership Transitions OUR PAST ATTENDEES What got people here won’t get them there Banking & Financial Institutions • Agrani Bank • Agrobank • Allied Bank • AmMetLife Insurance Berhad • Bangko Sentral Ng Pilipinas • Bank Alfalah • Bank Three lenses of transitions ALJazira • Bank Indonesia • Bank Muamalat Malaysia • Bank Negara Malaysia • Apna Microfi nance Bank • Bangladesh Bank • First Finance • Garima Bikas Bank • Bank of Baroda • Bank of Ceylon • Bank Rakyat • Bhutan Development Bank • Canara Bank Common traps • Central Bank of SriLanka • China Banking Corporation • Credit Guarantee Corporation Malaysia • CTBC Bank (Philippines) Corp • Dhaka Bank • Finance Corp. Ltd • Global IME Bank • Grama Vidiyal Microfinance • Habib Bank • HNB Grameen Finance • IDBI Bank • Janashakthi Insurance • Janata Bank Ltd. • Labuan Financial Services Authority • LB Finance PLC • Malaysian Institute of Accelerating change Accounts • Mashreq Bank • Ministry Of Finance • Muang Thai Life Assurance • National Bank for Agriculture and Rural Development • Nations Trust Bank • NIC Asia Bank • NMB Bank • People’s Leasing & Finance • Perbadanan Insurans Deposit Malaysia • Public Bank Berhad • Regional Development Bank • Reserve Bank of India • Sampath Bank • Sonali Bank • Soneri Case Study: My impact Bank • SREI Infrastructure Finance • Sri Lanka Insurance Corporation • Tameer Microfinance Bank • State Bank of India • Syndicate Bank • The New India Assurance Co • United Bank Limited • Vattanac Bank • Prime Bank • Uttara Bank • Pertubuhan Keselamatan Sosial • Al-Arafah Islami Bank • Azizi Bank • Rupali Bank • Commercial bank of Ceylon • Pan Asia Banking Corporation PLC • T Bank • Tourism Development Bank • The Premier Bank • Sunrise Bank • Green Delta Insurance Co. Ltd. • Unit Trust of Fiji (Management) SESSION 5 Corporate Houses Wrap Up – Making It Happen • Bharat Sanchar Nigam • Bloomberry Resorts Corporation • Ceylon Electricity Board • Ceylon Petroleum Corp • Ceylon Petroleum Corporation • Engineers India • Gul Ahmed Textile Mills • Human Resources Development Fund Malaysia • IDCOL • Your career path in HR – what is possible? Indian Oil Corporation • Karnataka Power Corporation • Malaysia Airports Holdings • Martin Dow • Meghna Group of Industries • Ministry of Human Resource (Malaysia) • Mobily • Nepal Oil Corporation • NHPC • NorthPort (Malaysia) • NTPC • Oil India • Your personal development plan PARCO • BPCL • Petronas • Petronas Chemical Group Berhad • Petronas Holding Berhad • Petubuhan Keselamatan Sosial (PERKESO), KL • Philippine National Oil Co. • Powerfil Auto Parts • PT Semen Indonesia (Persero) • Real Move Co. • Royal Oman Police • Social Security Organisation (Malaysia) • Sri Lanka State Trading (General) Corporation • Sri Lanka Telecom • Tenaga Managing your own career Nasional Berhad • TH Properties • Thal Limited • The Capital Maharaja Organization • Vardhman Textiles • WAPCOS • Zuari Management Services • Jayson Pharmaceuticals • Lupin Limited • Maldives Tourism Development Corporation • Mari Petroleum Co. • Durres Port Authority • Fiji Ports Corporation • Lembaga Pelabuhan Johor • PNG Ports Corporation • PT Case Study: Your development actions Pelabuhan Indonesia iv • Sri Lanka Ports Authority • Petron Corporation • Bharat Sanchar Nigam • Bloomberry Resorts Corporation • Ceylon Electricity Board • Ceylon Petroleum Corp • Ceylon Petroleum Corporation • Engineers India • Gul Ahmed Textile Mills • Human Resources Development Fund Malaysia • IDCOL • Indian Oil Corporation • Karnataka Power Corporation • Malaysia Airports Holdings • Martin Dow • Meghna Group of Industries • Ministry of Human Resource (Malaysia) • Mobily • Nepal Oil Corporation • NHPC • NorthPort (Malaysia) • NTPC • Oil India • PARCO • BPCL • Petronas • Petronas Chemical Group SESSION 6 Berhad • Petronas Holding Berhad • Petubuhan Keselamatan Sosial (PERKESO), KL • Philippine National Oil Co. • Powerfil Auto Parts • PT Semen Indonesia (Persero) • Real Move Co. • Royal Oman Police • Social Security Organisation (Malaysia) • Sri Lanka State Trading (General) Corporation • Sri Lanka Telecom • Tenaga Nasional Berhad • TH Properties • Thal Limited • The Capital Maharaja Organization • Vardhman Textiles • WAPCOS • Zuari Management Services • Jayson Pharmaceuticals • Lupin Limited Developing a high performing HR team • Maldives Tourism Development Corporation • Mari Petroleum Co. • Durres Port Authority • Fiji Ports Corporation • Lembaga Pelabuhan Johor • PNG Ports Corporation • PT Pelabuhan Indonesia iv • Sri Lanka Ports Authority • Petron Corporation • What makes a high performance team National Rural Support Programme • Hemas Consumer Brands • The ACME Laboratories • Dhaka Power Distribution Company • Berger Paints Bangladesh • Male' Water & Sewerage Company 6 www.questmasterclass.com
WORLD CLASS HR LEADERSHIP MANAGEMENT EXCELLENCE 2018 3 Day Masterclass 7th - 9th March 2018 Sheraton Shanghai Pudong Hotel & Residence China TESTIMONIALS Quest has done a brilliant job of connecting the right trainers to Very relevant masterclass, well conducted. Good trainers with the right group of participants international exposure & multi – cultural perspective State Bank Of India - India AmMet Life Insurance Berhad - Malaysia Good movement to increase awareness of topics which effects in future on individual development Ceylon Electricity Board – Sri Lanka OVERVIEW In order to thrive in increasingly challenging circumstances, Very professionally organized, friendly team of organizers and organisations are having to become more adaptive, resilient and very good and useful course material customer centric. In this complex and volatile environment an Soneri Bank - Pakistan organisation’s competitiveness increasingly depends on its employees, and the business function responsible for acquiring, developing and retaining the people that provide this competitive advantage is HR. The training material has a lot of best practice from across the world which could be adopted in our content Today’s HR professionals require a strong functional acumen coupled Berger Paints - Bangladesh with a strategic skillset and mindset set that allows them a seat at the business table in order to create workplaces that attract and retain great talent. Setting and implementing the people agenda Good topics were covered with lot of examples successfully involves partnering with business leaders to guide change, drive employee engagement and create environments that stretch and Nepal Oil Corporation - Nepal develop talent with more diverse backgrounds and expectations than ever before. Well organized, good and experienced speakers This three-day Master Class will take participants through the key True Corporation - Thailand models that underpin strategic HR, and are critical in the development of future HR leaders. Over the three days we will build the critical capabilities required of today’s HR professionals and through a This is one of the best trainings ever attended, We can learn a lot stimulating case study that brigs to life the opportunities and from trainers who has so many experience around the World challenges facing HR Leaders. You will learn about how other global and local organisations have risen to this challenge and build your skills Bank Mandiri – Indonesia and confidence to set an organisation’s talent strategy, identify and assess potential and build employee engagement. Together we will prepare you for a career journey to HR leadership – you are the future. 7 www.questmasterclass.com
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