Women in Public Sector Leadership Summit 2021 - It's Time For Change. July 2021 - The Leadership ...
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Women in Public Sector Leadership Summit 2021 It’s Time For Change. 28th-29th July 2021 Hotel Realm, Canberra IN PERSON + LIVESTREAMED EVENT
It’s time for change!
BACK FOR IT’S 4TH YEAR, THE WOMEN IN PUBLIC SECTOR LEADERSHIP SUMMIT 2021 COMES AT A
TIME WHEN WOMEN ARE DEMANDING TO HAVE THEIR VOICES HEARD
We’ve discussed gender equality for decades. If the start of 2021 has taught us anything, it’s that
women in Australia are sick of talking and not being listened to. Hundreds of thousands of women
want their voices head by the highest office in the land, but no one is listening.
It’s time for that to change.
What is clear is that women can and do listen to other women. We want true gender equality,
we want to be treated with respect and we want to know how to command that respect in our
workplace.
Many organisations claim they are more committed to gender equality than ever before, it’s not
translating into action fast enough. We still see a sever lack of women in senior roles, the gender
pay gap still exists, and discrimination still takes place in the workplace.
Back for its fourth year, the Women in Public Sector Leadership Summit cannot deliver real change,
but it does offer the perspectives, advice and knowledge from women that have made it to the top.
Join me at the event that is part inspiration, part education. The focus is to empower you to believe
in yourself, put your hand up for opportunities and take your seat at the leadership table. You will
learn what it took for our most senior women to flourish, how they stumbled, and most importantly,
what they learned along the way so you can put that in your leadership kitbag and thrive.
The summit features inspiring keynotes, career-focused case studies, cutting panel discussions
and interactive workshops from impressive women (and men) from Australia’s Public Sector and
beyond.
It’s time for change. Time to seize the opportunities that are presented to you, make your own
opportunities when they don’t appear, develop your leadership toolkit, harness your inner resilience,
create safer workplaces and generate more meaningful change for future leaders.
In this forum, everyone is listening.
Dana Lightbody
Director | The Leadership Institute
T: 02 8294 2044 | E: dana@theleadershipintstitute.com.au
CONFERENCE LOGISTICS
Physical Attendance.
2021
Social distancing Hygiene Catering & Food Spaced Seating
Using Government Hand sanitiser will be We’re teaming up with each We’re working with venues
guidance, we are provided and we will venue to ensure food is to ensure that seating is
implementing crowd flow ensure each venue adheres safe and served alongside provided with appropriate
signage measures to to hygiene standards. social distancing etiquette. distance measures in
ensure distancing rules. mind.
Other Logistics. 3
DATE START/FINISH VENUE ADDRESS
27th-30th, 9:00AM – 5:30PM Hotel Realm, 18 National Circuit,
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July 2021 Australian Eastern Daylight Time Canberra Canberra, ACT, 2600
Livestream.
WHAT YOU’LL NEED:
Computer and stable Login details will be Quiet room or office Interaction with delegates
internet connection provided. Compatibility recommended for best and speakers throughout
with Zoom Meetings experience the event via event app
essential.
Pricing:
Almost half the value of these events is meeting the speakers and networking with your peers.
The other half is learning from our inspirational speakers. That’s why your live streaming
(02) 8294 2044
pass is 40% off your physical ticket. You can still learn from and be inspired by our amazing
speakers – from the comfort of your office or home.
Just select “Livestream Pass” at checkout
Why this event. About the Program
While the Public Sector is leading the way in many aspects This is your chance to hear inspiring and practical
of gender equality, it is clear thatmuch remains to be done stories of leadership success so you can go back to
before we reach true equality. your workplace and enact meaningful change in your
2021
career and wider organisation.
The Women in Public Sector Leadership Summit 2020
is part inspiration, part practical education. It will bring Despite the many obstacles, there are also
together public sector leaders and women (and men) of opportunities for success. We believe every woman
success and notoriety to share their journeys, both failures has the right to succeed in her career.
and successes with one aligned goal - To empower women
to believe in themselves, put their hand up for opportunities
and take their seat at the leadership table.
Australia would benefit as a nation if more of the 59% of
women in the Public Service took up a more active role
within the leadership ranks.
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(02) 8294 2044
WOMEN IN PUBLIC SECTOR LEADERSHIP 2021
Exclusive Keynote Sessions From:
2021
MEL DOYLE TARA MOSS
Journalist, Author former Author, Activist, Feminist
Sunrise presenter 5
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KATE JENKINS SENATOR HON JANE HUME
Sex Descrimination Minister of Superannuation,
Commissioner Financial, Services and the
Digital Economy
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WOMEN IN PUBLIC SECTOR LEADERSHIP 2021
Our Incredible Speaker Line-Up.
2021
DEBORAH JENKINS CHRISTINE DACEY KATHY KLUGMAN JOHN BRADLEY
Deputy Commissioner Small Department of Infrastructure, Deputy Secretary, Global Secretary, Department of
Business, Australian Taxation Transport, Regional Cooperation, Development Environment, Land, Water and
Development and and Partnerships Group, Planning (VIC) and Male
Communications Department of Foreign Affairs Champion of Change
and Trade
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DORINDA COX CHERYL-ANN MOY JACQUI ALLEN ANDREW CRISP
(YAMATJI NOONGAR) Chief Operating Officer & Deputy Secretary Cultural Emergency Management
Greens WA & Chair, Our Watch Deputy Secretary Corporate & and Tourism Development, Commissioner, Department
Enabling, Department of Home Department of State Growth of Justice and Community
Affairs (Tasmania)
STEPHEN GRIFFIN TANYA MONRO SAMANTHA ARMYTAGE
Chief Executive Officer, Chief Defence Scientist, Former Presenter,
Victoria State Emergency Service Department of Defence Sunrise
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What You Can Expect To Learn At
Women In Public Sector Leadership Summit 2021
2021
Develop your executive Understand your values to drive Drive greater gender equality
management toolkit and your purpose authentically and respectful behaviours in the
Raise your leadership and Seize opportunities and create Harness the resilience and
resilience bar in times of crisis your own to grow your career strength to achieve desired
outcomes
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What Our Past Attendees Have To Say
“Very interesting with a diverse selection of speakers” “Fantastic day. So many good insights and I am taking
away so much from this. I feel confident walking back to
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- Department of Human Services my workspace.”
- Department of Agriculture and Water Resources
“Overall a great experience and phenomenal presenters. It “It was great. A fantastic line up of strong confident
is refreshing to attend a conference with so many varying successful women that were all engaging.”
presenters!”
-Departmend of Foreign Affairs and Trade
- Sunshine Coast Council
“Excellent day. Fantastic insights, each speech was valuable to “Very insightful with very different perspectives. A lot to
listen to.” take away.”
-Department of Defence -NDIA
(02) 8294 2044
“I have already emailed my boss to say that this is the best conference I have been to. The range of
speakers and experience is fantastic. I have pages of note and have written down reminders of where my
focus needs to be. Thank you.”
- SA Health
WOMEN IN PUBLIC SECTOR LEADERSHIP 2021
Women in Public Sector Leadership 2021
Here’s a snapshot of our past audience:
2021
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Secretary Local
CEO State
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Commissioner Federal
Director General
Executive Directors
Deputy Secretary & Assistant Secretatries
Managers & Executive Managers
Line managers & Aspiring Female Leaders
Who Should Attend?
Secretary Deputy Secretary & Assistant Secretaries
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Commissioner Executive Directors, Middle & Line Managers
Director General Aspiring female leaders of all levels of government and the public service
CEO
Conference Agenda.
D A Y 1 - W E D N E S D A Y, 2 8 T H J U LY 2 0 2 1
8:30AM: REGISTRATION OPENS
9:00AM: Opening remarks from the Chair.
Dana Lightbody Dana Lightbody is the CEO of The Leadership Institute. She
2021
Executive Director, is a staunch advocate of equality for women in business and
The Leadership believes women should be helping other women every chance
Institute they get. Dana established Konnect Learning in 2013 and the
Leadership Institute in 2017. Since then she has advocated
for equality for women in all aspects of her entrepreneurial
and professional life – in particular by chairing and assisting
the production team in the development of TLI’s Women in
Leadership line of events.
Session 1- 9:10AM:
Breaking the Glass Ceiling and Beyond: The importance of going further
Samantha Armytage Samantha Armytage started her media career in 1999 before
Former Presenter she gained notice for her ability to connect with audiences. Fast
Sunrise forward to 2013, she became co-host of the country’s top rated
breakfast television show, Sunrise. For over 15 years Sam has 9
been waking Australians up for breakfast before announcing
her time away from television earlier this year. A favourite of
OPENING KEYNOTE audiences all over the country, Sam is not afraid to speak her
mind when it comes to her rights, and the rights and treatment
of other women. In this session she will take us on a journey
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into what her life has been like in the spotlight, how she has
gone about achieving her success and what she has learned
from her extraordinary 20-year career.
Session 2- 10:00AM:
Banking, Boards and Parliament – Cross Sector Lessons Learned and Leadership Tips
Sen. Hon Jane Hume The Hon Senator Jane Hume had a successful corporate
Minister for career in banking before running for parliament in 2016 and
Superannuation was appointed the Minister for Superannuation and Digital
Financial Services, and Economy in December 2020. Combining the leadership skills
the Digital Economy
she gained in her corporate career and the skills gained in her
five years as a public figure, Minister Hume talks us through
what it is like to transition from private to public life and shares
the tips she’s learned along the way.
OPENING KEYNOTE
(02) 8294 2044
10:50 AM : MORNING TEA
Conference Agenda.
D A Y 1 - W E D N E S D A Y, 2 8 T H J U LY 2 0 2 1
Session 3 - 11:20AM:
What changes can men bring about from the top
John Bradley True equality requires the support and advocacy of men,
Secretary as men hold a majority on positions of power. It takes a
2021
Department of strong man to be an advocate of women. It would be easier
Environment, Land, to sit back and bask in the status quo because, for gender
Water and Planning.
equality to happen, room has to be made for women at
the top. Supporting, training and promoting women has to
be done by men which is why champions of change are so
important. In this session, a true champion of change, John
Bradley highlights what changes men can make to change
the career trajectory of women and why it is so important
Session 4 - 12:10PM:
Gender equality and behaviour in the Public Sector
Kate Jenkins In 2020, the Sex Discrimination Commissioner released a 10
Sexual Discrimination report into the state of sexual harassment in the country
Commissioner and a series of recommendations to the Government. Fast-
forward to 2021 and we see a firestorm of controversy
around this very issue. In this key session, Kate will talk us
through what she learned and what needs to happen before
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we can be discrimination and harassment free in Australia.
EXCLUSIVE KEYNOTE
01:00 PM : LUNCH
Session 5 - 02:00 PM:
Raising the bar in times of crisis – leading through COVID and beyond to recovery
Christine Dacey It takes a true leader to mobilise an extremely large workforce
Deputy Secretary in days into a working from home taskforce braced to
Department of approach the ‘new normal’ of work. Christine Dacey runs
Infrastracture one of the country’s largest government departments. In
this session she shares her key leadership learnings from
managing the ever developing situation of COVID – 19
throughout her department, and what it took to guide her
people through the crisis.
(02) 8294 2044Session 6 - 02:50 PM:
Driving organisational respect for female leaders and differing management styles
Deborah Jenkins It’s one thing to be appointed as a leader or a manager but
Deputy Commissioner it’s another thing to ensure you have the respect of your
Small Business boss, peers and subordinates. One challenge women face
Australian Taxation is being seen as weaker for taking an alternative leadership
2021
Office
approach. Deborah will take us through the obstacles she
has faced in getting respect for her leadership style and how
an open and collegiate leadership style can actually be more
effective in getting results.
03:30 PM : AFTERNOON TEA
Session 7 - 03:50 PM:
How to seize opportunities as a female employee
Jacqui Allen Sometimes being a great leader isn’t just about ability but also
Deputy Secretary opportunity. If no one ever opens the door, it’s very hard to
Culturral and Tourism walk through it. Sometimes the difference between success 11
Development and stagnation is opportunity. In this key session, Jacqui will
Department of State
highlight how to take even the smallest opportunities and
Growth
harness them to your advantage and the tips and tricks she’s
learned along the way.
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Session 8 - 4:30 PM:
Mentoring, sponsorship and fostering talent within your organisation
Doing hard work at the job you are paid to do won’t get you noticed, that is literally your job. What gets
you noticed is the other things, the collaboration, thesupport of colleagues, your ability to direct and
lead others. But if no one is showing your skill or putting you forward to meet the people that can shape
and influence your career, nobody will realise who you are and what your potential is.Mentoring and
sponsorship are key to career success and they happen a lot less with Women. In this key session we look
at what true mentorship and sponsorship looks like and the impact it can have on your career.
05:20 PM : NETWORKING DRINKS & GALA DINNER
(02) 8294 2044Networking Drinks + Gala Dinner
D A Y O N E : W E D N E S D A Y, 2 8 T H J U LY
5:30 PM – 10:30 PM
It’s time to gather – In a socially distant manner, of course!
2021
It’s now been over 12 months since we’ve been able to gather in large groups. To network. To
make actual person-to-person connections. We are all over the endless zoom meetings in pyjama
bottoms - with a toddler and two dogs in the background. We’ve got cabin fever. We want out!
The overwhelming feedback we’ve received is that people want to physically meet, mingle and
make connections with other people. We are, after all, a social species. That’s why, as well as bringing
you all together for the most impressive line-up of government leaders the country has seen, our gala
dinner is back! Be ready to swap LinkedIn profiles, hand out old-school business cards and have a
few genteel sips of sparkling as you mingle with your fellow leaders of tomorrow.
The gala dinner is not an excuse to get rowdy, it’s a great way for you to get to know potential
new colleagues and bosses in a low key social environment. It willbe fun, there will be networking
activities and only one thing is guaranteed; you will leave with a bunch of new friends and contacts
that will support and guide you throughout your career. 12
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(02) 8294 2044Conference Agenda.
D A Y 2 - T H U R S D A Y, 2 9 T H J U LY 2 0 2 1
2021
8:55 AM: Opening remarks from the Chair.
Dana Lightbody Dana Lightbody is the CEO of The Leadership Institute. She
Executive Director, is a staunch advocate of equality for women in business and
The Leadership
believes women should be helping other women every chance
Institute
they get. Dana established Konnect Learning in 2013 and the
Leadership Institute in 2017. Since then she has advocated
for equality for women in all aspects of her entrepreneurial
and professional life – in particular by chairing and assisting
the production team in the development of TLI’s Women in
Leadership line of events.
Session 1- 9:00AM:
Labels, Leadership and Why We Need More Women’s Voices: Women’s representation in media, fiction,
politics, and public life
13
Tara Moss Tara Moss is an author, documentary maker and presenter,
12x Bestselling author,
journalist, feminist, former model and UNICEF national
Documentary Host,
Public Speaker and
ambassador. Her books are published in 18 countries in
Human Rights Advocate 13 languages and include the internationally best-selling
and critically acclaimed series of six crime novels: Fetish,
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Feminist Icon
Split, Covet, Hit, Siren and Assassin. In her first non-fiction
book, The Fictional Woman, she blends memoir and social
analysis to examine the common fictions about women
OPENING KEYNOTE and became a #1 bestselling non-fiction book and is
Live Via Video Link
listed by The Sydney Morning Herald as a “must-read”.
In this exclusive session, Tara examines on women’s
representationin media, fiction, politics and public life and
why it matters.
Session 2- 10:00AM:
How diversity in diplomacy is helping fight COVID-19
Kathy Klugman We all know that diversity of thought, and that includes not
Deputy Secretary,
just women, but women of different ethnicity, background
Global Cooperation,
Development and
and (dis)ability, creates a more streamlined organisation.
Partnerships Group There are few places in the Australian Public Service where
Department of Foreign diversity is more important than the Department of Foreign
Affairs and Trade Affairs. In this key session, Kathy takes us through the
diversity that assisted her department get through COVID19
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seamlessly.
10:50 AM : MORNING TEAConference Agenda.
D A Y 2 - T H U R S D A Y, 2 9 T H J U LY 2 0 2 1
Session 3 - 11:10 AM : Panel Discussion
“The behaviour you walk past” What can be done to increase women’s safety and belonging in
2021
workplaces?”
Explore the issues that effect women’s safety and therefore her ability to effectively contribute to her
workplace. What is happening? What is and isn’t being done? Most importantly; how can we improve?
Panelists:
Tanya Monro Stephen Griffin Andrew Crisp
Chief Defence Chief Executive Emergency
Scientist, Officer, Management
Department of Victoria State Commisioner
Defence Emergency Department
Service of Justice and
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Session 4 - 12:00PM:
Leadership Toolbox: Skills you need to succeed
Cheryl-Ann Moy A leader needs a few key tips and tricks for those situations
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Deputy Secretary and they encounter every day and a few for those they don’t.
Chief Operating Officer In this key session, Cheryl-Ann shares what she keeps in
Department of Home her toolkit, including key tips on mentoring and coaching,
Affairs keeping teams together and focused and driving culture for
performance and employee satisfaction.
12:50 PM : LUNCH
Session 5- 01:50 PM:
Leading through difficult times: Harnessing resilience and strength to come out on top
Caroline Edwards Being a leader is difficult through the best of times, but
Associate Secretary 2020 was a trying year for even the most seasoned
Department of Health
executives. New ways of working needed to be examined
and new issues arose constantly. Working from home had
not only logistic challenges but put a mental health toll on
the workforce like never
before, with fewer resources and a lack of human contact.
Never was this strain felt more than in the Department of
Health, the coal face of the pandemic. In thiskey session
(02) 8294 2044
Caroline will speak honestly about the difficulties she faced
in 2020 and how she lead her Department through the
worst of it.03:50 PM: AFTERNOON TEA
2021
Session 6 - 03:50 PM:
Diversity of voice: Ensuring that all women are heard and seen in leadership
Dorinda Cox (Yamatju Diversity matters. Not only so we normalise “different”
Noongar) but so that a younger generation are inspired to believe
Greens WA & Chair that they “can”. If you cannot be what you cannot see then
Our Watch we have a lot of work to do in the diversity space. Anyone
who is not from a Caucasian background is an unusual
sight in the upper echelon of management and people of
Indigenous backgrounds are even rarer. In this key session,
Dorinda talks through the practical aspects of being a
minority voice andwhy being heard is her mission.
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04:40 PM : CLOSE OF DAY TWO
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(02) 8294 2044Pre-Conference Workshop:
Communicate with confidence and get your voice heard
9 : 0 0 A M – 4 : 0 0 P M , T U E S D A Y, 2 7 T H J U LY 2 0 2 1
2021
We’ve all been there. Sitting silently as your co-worker speaks for 45 of the allotted 50-minute
meeting. Or suggested an idea that someone else takes the credit for. Or suggest the idea only to
have someone else restate it and act like it was their new idea. Like you hadn’t even spoken.
It’s frustrating and disheartening when your voice isn’t heard throughout your career. Not being
heard can make you feel like you’re not leadership material. When you are.
Women face more challenges when trying to communicate ideas, getting their voices heard and
generally making sure that stakeholders buy-in to their ideas.
No matter your role, it’s important that you speak your truth and learn how to communicate so that
your voice is heard. This full day masterclass will give you the opportunity to build your gravitas in
all contexts, communicate with confidence and clarity, and make the practical mindset changes
needed to move your career to the next level. 16
Key Learning Outcomes Include:
• Limit inner conflicts which might limit workplace performance
• Project more authority and communicate with gravity
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• Master sustainable control of stress and stressors in the work environment
• Improve positive-attitude maintenance in challenging situations
• Assess personal leadership style quickly, accurately and privately
• Evoke the level of respect and trust that gets you noticed, listened to and heard
• Lead through ‘empowerment’ not power
• Gain respect and appreciation from those with whom you interact
By the end of the day you will have a personalised plan to build your gravitas that will have you seen
as a serious contender for major role advancement/promotion/project lead/overseas secondment/
board appointments. This is a collaborative and highly interactive experience for women, in a safe
environment free from judgement, censure, politics or organisational power plays.
Your Expert Facilitator
Your expert facilitator will be confirmed for this exclusive
workshop shortly.
(02) 8294 2044Post-Conference Workshop:
Adaptive Leadership for the Public Sector
F R I D A Y, 3 0 T H J U LY 2 0 2 1
2021
Having an adaptive mindset is essential for not only dealing with change but thriving through it.
It’s the superpower that drives your actions with purpose and potency in an otherwise ambiguous
and changing landscape. Can you think of a more important leadership skillset in a post-covid
environment?
The Adaptive Leadership masterclass will change the way women think and lead. You will emerge
with a deeper understanding of your leadership capabilities, take stock and make meaning of
events in your career and life that make you the person that you are today. The course is sharp,
focused and impactful, aiming to change your behaviour to grow your capabilities in the future. You
will work collaboratively with colleagues and coaches who will become a tight, trusted community.
Key Learning Outcomes Include:
Build your adaptive quotient (AQ) 17
Contact and be anchored to your values
Understand your strengths and how others view your strengths
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Lead in uncertain times and through uncertain situations
Extend your frames of reference
Harness creative thinking and continuous learning to drive your career forward
Your Expert Facilitator
ANDREA CLARKE Andrea Clarke is the award-winning author of ‘Future Fit: How to Stay
Author, ‘Future Fit: How to Stay Relevant’. The book was awarded the 2019 Business Book of the Year
Relevant’ & CEO, Future Fit Co award. Andrea is now a globally recognised leadership trainer and expert
in the future of work and how to stay relevant in the 21st century. She runs
her company FutureFitCo teaching and coaching some of the most senior
C-Level executives in the country. Her client list is a who’s who of the ASX
Top 200. Andrea’s approach is built on the basis that we should all be in
the business of building trust with our customers, consumers and our
community.
A former television news journalist, Andrea was based in Washington D.C
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for almost a decade, covering The White House, State Department & Iraq
for Thomson Reuters and Al Jazeera English. In that time, she studied
leadership and its application and is dedicated to imparting what she
learned on her clients and mentees.WOMEN IN PUBLIC SECTOR LEADERSHIP 2021
Price List.
Please Note: Pricing Does Not Include GST
2021
First In Rates Early Bird Rates Standard Rates
PHYSICAL PRICING Before 30th April 2021 Before 30th June 2021 After 30th June 2021
Pre-Conference Wokshop Only $999 $999 $999
Post Conference Wokshop Only $999 $999 $999
Conference Only $1599 $1799 $1999
Conference + Pre Workshop $2299 $2499 $2699
Conference + Post Workshop $2299 $2499 $2699
All Four Days $2699 $2999 $3199
Gala Dinner $250
Corporate Table of 8 - Conference Only $9999
Corporate Table of 8 - All 4 days $14999
18
First In Rates Early Bird Rates Standard Rates
ONLINE PRICING Before 30th April 021 Before 30th June 2021 Before 30th June 2021
Conference Only $1,199
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Corporate Table of 8 - Conference Only $5,999.40
CLICK HERE TO BOOK NOW!
Group Discounts Industry Packages
Looking to send more than 1 team member? Interested We appreciate that it’s not always easy to get approval
in bringing a colleague along? to attend training courses and events, so we have put to-
Learning is always better when done in teams (and your gether a variety of packages to assist. Take advantage
company gains more value too!) of these savings:
Take advantage of our group discounts:
• Register 3 attendees and get a 5% discount Local government 10% Off
• Register 4-5 attendees and get a 10% discount Non-for-Profit 20% Off
(02) 8294 2044
• Register 6 or more and get a 15% discount
* Discounts do not apply to livestream passes
Please contact The Leadership Institute on (02) 8294 2044 if you have any issues.WOMEN IN PUBLIC SECTOR LEADERSHIP 2021
Terms and Conditions.
> Live Streaming + COVID – 19
There is a lot of confusion around corporate learning events and COVID – 19. We understand. We’re all going through it.
Given this, we want to make the following assurances:
• If you have booked onto a physical pass and can no longer attend an event, you will either be refunded the difference
2021
in your registration ticket, or be given access to an additional live streaming ticket for anyone within your organisation
• Should your circumstances change, we are happy to offer a full credit note for yourself or anyone within your
organization to attend any one of our other excellent events
• Now that our events will be live streamed, they will also be recorded. If you cannot attend the event, whether it be live
streamed or a physical pass, we are working hard to ensure everyone receives a recording of the event so you can
have the same experience for all time
> Changes to Events (COVID – 19 & Beyond)
Many events this year have inevitably been postponed or cancelled due to State and Federal Government mandated
shutdowns. We are doing our best to ensure that these events will go ahead on postponed dates and via livestreaming
mechanisms. In the event that your registration or participation in an event has been postponed, The Leadership Institute
offers flexible tickets and credit notes to all clients that have been impacted. Given the financial and economic impact of
COVID – 19, TLI is unable to offer a financial refund for events that have been affected by COVID – 19.
A tremendous amount of effort is spent to ensure all of TLI events proceed as originally marketed. It is with regret that
circumstances beyond TLI control can prevent this from happening. As such, TLI reserves the right to change the speaker
and/or agenda details at any time throughout the marketing lifecycle of an event. TLI will diligently minimise the risks of
changes to any event and will always ensure events deliver the content that is advertised. TLI will notify all participants of
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any changes in a timely manner leading up to an event.
> Cancellation Policy
If you are unable to attend an event, TLI accepts substituted attendees in your place at no additional cost. Please advise
us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by TLI.
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Cancelled registrations must be emailed to info@theleadershipinstitute.com.au as soon as possible. A credit note will
be issued valid for use towards any future event within the following 12 months following date of issuance. Cancellation
notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee
less a service fee of $300.
The Leadership Institute does not provide refunds for cancellation.
It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different
person attending each day of the event, can be arranged. Please call or email us to arrange the details.
If an event is cancelled or rescheduled, TLI will ensure all stakeholders are contacted. If an event is cancelled or you are
unable to attend the rescheduled event, you will be issued with a credit note valid for use towards any future TLI event held
in the twelve months following date of issuance.
> Credit Notes
In the event of issuance of credit notes, holders are entitled to use this credit towards ANY TLI event which can accommodate
additional delegates. Credit notes must be used within 12 months from the date of issue to avoid expiry.
> Customer Privacy
TLI takes diligent action to ensure all client details are protected. Furthermore, we respect our customer’s right to ‘opt out’
of our various promotional activities for relevant, upcoming events. If you do not want to receive further information about
our upcoming conferences, training courses and learning experiences, please email us at info@theleadershipinstitute.
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> Once You Are Registered, What Is The Next Step?
(02) 8294 2044
When you have registered for an event, and that registration has been received by TLI, you will be sent a confirmation email.
This will include your invoice and any relevant information regarding the event you are registered for. TLI will regularly keep
you updated regarding the events for which you have registered. If you require any further information visit our website at:
info@theleadershipinstitute.com.au or call us on (02) 8294 2044.You can also read
