WIN A TRIP TO THE BEACHES OF FORT MYERS & SANIBEL - TravelPress
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Inside JAPAN Hawaii www.travelcourier.ca WELCOMES + AC SERVICE Africa & Touring APRIL 5, 2018 WIN A TRIP TO THE BEACHES OF FORT MYERS & SANIBEL For details see pg 10 – 11 0405 TC TC cover cover Fort Fort1Mayer.indd 0405PG01AA.indd 0405 Mayer.indd 18 18 4/2/201810:55:41 4/3/2018 4/3/2018 3:36:47 10:26:42 PM AM AM
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CONTENTS Noteworthy Photo courtesy BUTTERFIELD & ROBINSON REGULAR FEATURES Taking the lead 10 cover story in ‘active’ luxury Win with Fabulous Fort Myers touring 13 What’s on the itinerary this week B utterfield & Robinson has unveiled its lineup of new 2019 Expedition trips that include “active luxury” departures in Africa, the Middle East and Asia. Expedition participants will have an opportunity to 14 air explore natural enclosures home to African wildlife and The latest from the airlines the largest land migrations on the planet; float above coastlines and along glacier formations by helicopter in New Zealand; and join guided visits to a prehistoric king- 14 rooms dom in the Middle East. Lots of accommodation news Brad Crockett, B&R’s regional director for Africa and Asia, said of the new trips: “We’re finding that destina- tions like Tanzania, Zimbabwe, Jordan and New Zealand are on everyone’s bucket list, but until a few years ago, DESTINATIONS & FEATURES were not the norm for B&R travellers.” Crockett continued: “We saw an opportunity. People weren’t finding companies that lead active travel – like 15 africa walking safaris – on the luxury level in some of these Time for adventure regions, which allows B&R to flex our trip planning and on-ground expertise in far-flung places.” Two all-new safari trips in Africa – Tanzania Walking 16 hawaii and Zimbabwe Active Expedition – are the newest sched- Lots of product on offer uled group departures in B&R’s safari portfolio, while two just-announced New Zealand departures explore the South Island’s most celebrated coastlines by land and air. 18 western canada Travellers can also explore the mystic landscapes and Check out the latest from The West prehistoric settlements throughout the tiny kingdom of Jordan and the Dead Sea on Jordan Walking. With over 50 years of planning and executing unique and unforgettable trips, B&R continues to cement its DEPARTMENTS legacy as a leading active and luxury tour operator for its travellers. For more on B&R’s new expeditions, trek on over to 19 careers www.butterfield.com/new-trips . professional services business opportunities The travel industry’s most sought-after source of innovation, knowledge and solutions, bringing the world to Canada and Canada to the world. Canadian Travel Press | Travel Courier | Press Today | TravelPress.com TravelBestJobs.com | PersonnelGuide.ca | TravelBlast | Agents’ Choice Awards EventsCalendar.ca | Baxter Student Ambassador Program | Travel Webcast BaxterMediaCA BaxterMediaCA CdnTravelPress BaxterMediaCA Subscribe today. We’re mobile friendly. travelpress.com/subscribe info@baxter.net april 5, 2018 | travelcourier.ca 3 0405PG03.indd 3 4/2/2018 3:48:36 PM
GROWTH IS IN THE AIR Japan buoyed by new Air Canada service ian stalker The Japan National Tourism Organization is welcoming an upcoming air link between this country and Japan, service the JNTO believes will help it move nearer to reaching an ambitious goal it has set for itself by the change of the decade. Air Canada will begin initially daily On hand for a Japan National Tourism Organization event in Toronto were Athena Montreal-Narita service June 1, using a Ho of the JNTO’s Toronto office; Miss International Canada 2017 Marta Magdalena Dreamliner to ferry people from Quebec Stepien; and Air Canada’s Mark Hashimoto. to Japan. The route will mark the fourth Canadian city in Air Canada’s Japan network, with the airline Keen on new markets also sending people from Vancouver, Calgary and Toronto to the Asian nation. The lion’s share of Japan’s tourists are from elsewhere in The upcoming service comes at a time when Japan is play- Asia, with Nakazawa saying that the JNTO is keen on attract- ing host to large numbers of Canadians and people from other ing more visitors from both North America and Europe to countries, with some 305,000 Canadians visiting it last year. his homeland. February saw the tourism organization launch In total, Japan saw over 28 million visitors in 2017. Enjoy my Japan, a global, multilingual campaign aimed at “It’s growing year by year,” Hideaki Nakazawa, executive- attracting long-haul visitors and have them “explore the coun- director of the JNTO’s Canadian office, told a March 28 try beyond the well-known popular attractions.” Toronto audience. Nakazawa said there are now people who aren’t interested Japan has set a bold target of hosting 40 million visitors in visiting Japan, and the current campaign is aimed at “mak- by the year 2020, a goal Nakazawa told his audience that he ing them change their minds.” believes is achievable. “We believe there’s plenty of room to Enjoy my Japan has a dedicated website, enjoymyjapan.jp . increase more.” continued on page 6 TRAVEL Vol.53 No.14 www.travelcourier.ca COURIER ® BaxterMedia$" #axter.edia$" CdnTravelPress Baxter.FEJB$" BAXTERMEDIA FOUNDER EDITOR-IN-CHIEF PRESIDENT EXECUTIVE V.P. OPERATIONS W.H. Baxter, 1919-2004 Edith Baxter, ebaxter@baxter.net David McClung, dmcclung@baxter.net Wendy McClung, wmcclung@baxter.net Bob Mowat, Executive Editor bobmowat@baxter.net SALES & MARKETING: Florida – North: Gillian Harper GHTourismSolutions@gmail.com Greg D. Coates, Assistant Editor gcoates@baxter.net Earl Lince, Director of International Marketing elince@baxter.net Hawaii: Laurie Doerschlen MdLinks@aol.com Mike Dunbar, Quebec Editor mdunbar@total.net Rodney Tugwell, Sales Manager rtugwell@baxter.net Central & South America: Lillian Martinez twtrm@earthlink.net Ted Davis, Western Editor teddavis@baxter.net Mitchell McClung, Account Executive mmcclung@baxter.net Mexico: Anabel Rodríguez arodriguez@towmar.com.mx Ian Stalker, Senior Writer istalker@baxter.net Daniel McDonald, Classifieds dmcdonald@baxter.net Ann Ruppenstein, Assistant Editor aruppenstein@baxter.net PRODUCTION: Western Canada: Terry Ohman ohman@baxter.net Johnny Koo, Art Director johnkoo@baxter.net Emily McClung, Audience/Product Development Manager Alberta: Greg Ohman greg.ohman@baxter.net Wayne Labourn, Production Manager wlabourn@baxter.net emcclung@baxter.net Quebec & Atlantic Canada: Rodney Tugwell rtugwell@baxter.net Sharron Taylor, Adv. Material Coordinator staylor@baxter.net Ashley Rochefort, Marketing & Special Projects Manager USA: Earl Lince elince@baxter.net Dragana Lekovic-Lucic, Senior Design Manager arochefort@baxter.net Florida – South: Dino Torres t_dino@bellsouth.net Wayne McDonald, Michael Mouatt, Production Artists Dee Ristic, Circulation dristic@baxter.net TRAVEL COURIER is published weekly by Baxter Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, We acknowledge the support of Fax: 416-968-2377. Single price per copy $2.00 (plus applicable taxes). Subscription Rates: Canada - $60 per year(plus applicable the Government of Canada taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699. Canadian Publications Mail Product Sales Agreement No. 40063078. Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9 e-mail: circ@baxter.net. PRINTED IN CANADA Copyright 2018. 4 travelcourier.ca | april 5, 2018 0405PG04-7.indd 4 4/2/2018 3:49:10 PM
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NEWS continued from page 4 Nakazawa acknowledged there are SANDALS SET TO HOST CANADIAN WORKSHOPS iconic images of his country – such as cherry blossoms, Mount Fuji and temples – Sandals Resorts is gearing up for its but added there are many other sides to his cross-country tour of travel agent work- country that many here aren’t aware of. shops, between May and September. The evening also saw Miss With workshops in 45 cities from International Canada 2017 Marta British Columbia to Newfoundland, Magdalena Stepien address the audience. Sandals is inviting agents to elevate Stepien has visited Japan and is now their success in selling their luxury serving as a tourism ambassador for it. included resorts and to take their sales The evening saw the kimono-clad to the next level. Stepien among other things praise the During the fast-paced and concise “absolutely stunning” landscapes she saw sessions, agents will learn how these in Japan, and she also had kind words for next level innovations translate into the country’s culture and history. repeat clients and increased commis- Stepien also appreciated the sions. The workshops also fulfill the educational requirement towards becoming kindness she said she received from a Certified Sandals Specialist, as well as the maintenance requirement for agents Japanese when she needed the likes of already holding CSS status. directions, while travelling there. Even The majority of the workshops take place in the morning (7:45 a.m. – 12:30 p.m.); those with whom she couldn’t com- however, in select cities, afternoon (1 p.m. – 5 p.m.) and evening (5 p.m. – 9 p.m.) ses- municate with easily would reach out sions are available. In Quebec, workshops are offered in both English and French. to help, she said. tc In addition, the Sandals workshops are ACTA approved. Space is limited and agents are encouraged to register early. A non-refundable fee of $40 is required at the time of registration. All participants will receive a workbook, a supply of the newest collateral materials, a certificate upon completion of the workshop and an exclusive booking incentive. Agents can register online at: →www.uvisandals.ca Read all about it! Look for these feature stories in AEROPLAN PARTNERS WITH AMAZON.CA Aeroplan has unveiled a new partnership with Amazon.ca that upcoming issues of Travel Courier will allow members to earn Aeroplan miles on most of their purchases on Amazon.ca. April 12 Starting April 24, Aeroplan members who visit Amazon. From Cancun ca through Aeroplan.com will be able to earn at least one to Cozumel with Aeroplan mile for every dollar spent. InterContinental “With an ever-increasing amount of shopping being done April 19 online, we’re thrilled that our members will now be able to Royal Caribbean earn Aeroplan miles on Amazon.ca, allowing them to get closer to their travel plans,” said Vince Timpano, president, April 26 Coalitions, Aimia Inc. “Our members have big travel plans, Travel Agent so making every single purchase work hard for them – even Appreciation as they change where they shop – is critical to our continued And more... evolution as the trusted companion for savvy travelling Canadians.” Don’t miss an issue. Aeroplan status members will earn even more miles when Renew your free shopping at Amazon.ca. Members with silver and black status subscription today! will earn up to 2x the miles, while members with diamond travelpress.com/subscribe/ status receive up to 3x the miles per transaction. →www.aeroplan.com 6 travelcourier.ca | april 5, 2018 0405PG04-7.indd 6 4/2/2018 3:49:13 PM
NEWS click here for digital extras CARNIVAL TAKES DELIVERY OF HORIZON In a traditional maritime Grammy award-winning handover ceremony at the musical artist and actress Fincantieri shipyard in Italy Queen Latifah. last week, Carnival Cruise Following a summer Line officially took deliv- schedule of four-day Bermuda ery of the new 133,500-ton and eight-day Caribbean sail- Carnival Horizon, the 26th ings from New York, Carnival ship in its fleet. Horizon will shift to Miami The 3,954-passenger ship for a year-round schedule of will reposition to Barcelona, six- and eight-day Caribbean Spain, where it departed April cruises beginning Sept. 22. 2 on an inaugural 13-day voy- Horizon offers several Smokehouse | Brewhouse the bike-ride-in-the-sky aerial age – the first of four sailings unique features, including serving up “real deal” barbecue attraction SkyRide, an IMAX from the European port. a new Dr. Seuss-themed favourites created by Food Theatre, the Havana section The ship will then operate a WaterWorks aqua park, part of Network star Guy Fieri, as well with tropics-inspired state- transatlantic crossing before the line’s exclusive partnership as four new craft beers brewed rooms and its own pool, and arriving in New York May 23 with Dr. Seuss Enterprises, on board. Family Harbor featuring extra- for a pier-side overnight gala Bonsai Teppanyaki, the The second in the line’s roomy accommodations and and naming ceremony fea- line’s first teppanyaki venue, Vista-class, Carnival Horizon the Family Harbor Lounge. turing the ship’s godmother, and Guy’s Pig & Anchor also offers fun innovations like →www.carnival.co mysteries of SAV E upto $ 300 P P * on a C olle tte E x plorations tour Let all five senses experience the wonders of India as you delve deep into its mysteries. See the magnificent Taj Mahal at sunrise, feel the relaxation of a yoga class, taste and smell the incredible cuisine, and hear the sounds of the bustling cities. Discover the many ways in which mysterious India dazzles the senses on this Explorations tour, Collette’s tour style specializing in small groups and cultural immersion. For more information contact Collette at 800.468.5955 *Mention offer code 71JXN for savings. Offers can expire earlier due to space or inventory availability and is on a first come first served basis. Offers are not valid on group or existing bookings or combinable with any other offer. Offers vary by tour and departure date. Other restrictions may apply, call for details. Travel Industry Council of Ontario Reg. # 3206405; B.C. Reg. # 23337 april 5, 2018 | travelcourier.ca 7 0405PG04-7.indd 7 4/2/2018 3:49:16 PM
JAMAICA • TURKS & CAICOS 2017 More Quality Inclusions than any other Resorts in the World At Beaches®, everyone can get the vacation of their dreams. For some, it’s the white-sand beaches and calm waters featuring unlimited land and water sports. For others, it’s an awesome waterpark with a surf simulator. There’s 5-Star Global Gourmet™ dining at up to 21 incredible restaurants, and non-stop bars and entertainment. Best of all, it’s all included (even the tips, taxes, and Beaches transfers*) … making the World’s Best All- Inclusive Family Resorts even better for Generation Everyone. BEACHES.COM • 1-800-545-8283 @beachesresorts WORLD’S LEADING ALL-INCLUSIVE FAMILY RESORTS 20 YEARS IN A ROW AT THE WORLD TRAVEL AWARDS *Visit www.beaches.com/disclaimers/travelcourier040518 or call 1-800-BEACHES for important terms and conditions. 0405PG08-09.indd 9 2018-04-02 5:07:32 PM
COVER STORY / FORT MYERS MOTHER NATURE IS PART OF THE ALLURE OF THE FORT MYERS AREA IAN STALKER YOU SHALL SEE SHELLS... Gulf of Mexico-fronting destination that many travel agents The Beaches of Fort Myers and Sanibal spokeswoman are unaware of. Francesca Donlan pulls no punches when she says her Florida “A lot of travel agents don’t have a great feel about what destination is particularly suited for those who love gathering makes us different,” she says. “A lot of agents don’t realize what seashells on ocean vacations. the destination has to offer.” “We’re sort of the wild side of Florida,” she says. “We have this amazing sort of natural playground that the other destina- IT’S SO COOL tions don’t have as much of.” Sanibel and Captiva – accessible from the mainland by both And that’s particularly underscored, she says by the island causeway and boats – are a cornerstone of the area’s tourist duo of Sanibel and Captiva being known for what she con- trade, with Donlan saying those visiting the islands able to fidently declares is the “best shelling in the world,” with spot the likes of birds, dolphins and manatees. Sanibel – 70% Sanibel’s Bailey-Matthews National Shell Museum displaying of which is protected from development – is home to the some 400 types of seashells. J.N. “Ding” Darling Wildlife Refuge, along with the likes of Visitors are also welcome to gather seashells from the restaurants, coffee shops, and the “coolest bookstore you’re beaches, with some locals referring to the practice of picking ever going to see in your life.” them up as the “Sanibel scoop,” a reference to the ease with Buildings can’t be taller than mature palm trees, and which they’re gathered. visitors can explore the island – which doesn’t have traffic And, adds Jeanette Faria, Canadian representative for The lights – on bike paths if they choose. Beaches of Fort Myers and Sanibal, that’s only one side to the Donlan adds that both Sanibel and smaller Captiva offer 10 travelcourier.ca | april 5, 2018 0405 TC COVER STORY Fort Myers.indd 10 4/2/2018 11:11:23 AM
april 5, 2018 | travelcourier.ca 11 0405 TC COVER STORY Fort Myers.indd 11 4/2/2018 11:11:28 AM
notes offers a choice of bars, live music and “nightlife on the “WE’RE SORT OF beach.” Baseball fans can appreciate the Fort Myers area being the THE WILD SIDE OF spring training home for the Boston Red Sox and Minnesota Twins, with the atmosphere at their spring training games FLORIDA.” being more relaxed than regular season baseball and fans hav- ing a better chance to approach players for autographs. Other points of interest in the area include the artist colony of Matlacha, which has art galleries displaying locals’ artworks, “amazing sunsets,” and those visiting either can sit on a beach and Cabbage Key, reportedly the site that inspired the Jimmy and “watch a little dolphin show” in the surrounding Gulf of Buffett song Cheeseburger in Paradise. Mexico. Donlan also praises the “àmazing” fishing found in her area, The islands also shun chain stores and chain restaurants, while kayakers are welcome to paddle parts of the Great Calusa with an exception made for a Dairy Queen that dates back to Blueway, which features 190 miles of kayaking trails. Kayaks the 1950s. can be rented in the area. But Donlan also says that the city of Fort Myers also should loom large in visitors’ stays, being home to the likes of the LOTS OF OPTIONS Edison & Ford Winter Estates, a complex that features homes Tourism authorities also note that Walt Disney World is that belonged to famed inventor Thomas Edison and his car about 3.5 hours away, with some people combining a visit to magnate friend Henry Ford. Tourists can stroll the ground on interior Florida theme parks with their Fort Myers-area stay. tours that can include audio tours done in different languages, As well, the Key West Express catamaran links Fort Myers viewing the likes of vehicles that actually belonged to Ford. with Key West, Florida, with a one-way trip taking three hours. Also found are tropical gardens and a laboratory that used by Those who want to return to Fort Myers the same day with the Edison. catamaran will have five hours in Key West. The complex is open throughout the year, and looks par- Air Canada Vacations, WestJet Vacations and TravelBrands ticularly festive during Christmas. all have packages to the area and Sunwing offers area hotels. Air Canada and WestJet have year-round service to the des- ON THE BEACH tination from Toronto and WestJet has seasonal service from Fort Myers also has beach area with what Faria labels Toronto, while Air Canada has seasonal service from Montreal. “white, powdery sand.” More information is available by calling 416-935-1896, ext. Donlin reports that her destination is pet friendly, with 239 emailing Jeanette@voxinternational.com or accessing, many restaurants allowing visitors to bring dogs inside and www.fortmyers-sanibel.com . leashed dogs being allowed on beaches. Travel agents are being invited to win a trip to The Beaches of About 30 minutes away is Fort Myers Beach, which Donlan Fort Myers and Sanibel. Complete details are on page 11. tc 12 travelcourier.ca | april 5, 2018 0405 TC COVER STORY Fort Myers.indd 12 4/2/2018 11:11:31 AM
TOURING click here for digital extras “Guaranteed pricing for a tour taking COLLETTE place two years away is almost unheard of and gives clients enormous peace Collette has launched a delicious of mind,” says Clarke. “This is a huge series of tours featuring a culinary selling feature for agents, and we urge aspect. GLOBUS FAMILY OF BRANDS them to contact their Oberammergau Guests will embark on new adven- prospects before the June 5 deadline with tures around the world by sampling Kim Clarke, director of sales with the great news.” authentic regional cuisine and the Globus family of brands, reports She also noted that with the Passion connecting with individuals who keep that the company is guaranteeing Play – which takes place only once local traditions alive, while creating the pricing, in Canadian dollars, of every 10 years – being so popular, new ones for the next generation. all of its Oberammergau Passion Play travellers often have to stay quite far From the vineyards of Provence 2020 tours – but only when clients are outside the village, so the guarantee to the ancient tea houses of Beijing booked by June 5. of a very central hotel is another great to the spice markets of Marrakesh, a At the same time, the com- reason for clients to commit now. Three tour of global flavours awaits. Guests pany has announced that it will be Globus family companies – Globus and of Collette’s tour to Portugal and Its accommodating clients in the Hotel Cosmos with escorted tours and Avalon Islands can try the signature dish of the Boeld, which is located in the heart Waterways river cruises – are offering Azores, cozido das furnas, cooked in a of the village and just steps from Oberammergau packages. hot spring heated by volcanic steam. Oberammergau’s main street. →w ww.agentlingo.ca →w ww.gocollette.com Le Le ear arrn mo a morre e ab booutt yo ou ur c ch haan nc cee to w wiin b biig a att ga gadv dven dven entu turre ess..com es. co comm//gn gnor ormo ormo mous us april 5, 2018 | travelcourier.ca 13 0405PG13-14.indd 13 2018-04-02 3:20:20 PM
AIR click here for digital extras extensive experience in the corporate and leisure sales sectors. She is responsible for increasing brand and network awareness and profitability within the corporate and AER LINGUS the travel agency communities. Tiffney replaces Mary Heron who Aer Lingus reports that June Tiffney has retired. has joined the airline as its regional Aer Lingus offers more year-round sales manager for Canada. connections from Canada to Ireland Tiffney is well known in the mar- than any other airline. Service from ket for her contributions at British Toronto features direct flights to June Tiffney (l) and Mary Heron Airways and Emirates and has Dublin and connections to more than 35 destinations across Ireland, Great Britain and Continental Europe. Tiffney can be reached via email at: June.Tiffney@aerlingus.com AIR TRANSAT Air Transat has unveiled a new ad in the ads, as they happily share their Air Transat offers direct flights to campaign in which images of Rome favourite vacation spots with travellers. 26 destinations in Europe and in the evoke a blissful European vacation. Created in partnership with creative Middle East, including daily connec- Keeping in line with its campaigns agency Sid Lee, the campaign took tions to Paris and London, and more over the past two years and keeping flight on March 26 on the Web and flights than ever to such popular des- its “Vacation is calling” tag line, Air social media, as well as television, radio, tinations as France, Spain, Portugal. Transat features its own employees billboards and in print media. →w ww.airtransat.com ROOMS Rock Spa and Salon, a Rock Shop and a Body Rock Fitness Center. Standard guest room amen- ities include a 50-inch HDTV, i-Home sound system, in-room mini-refrigerator, coffee maker, HARD ROCK safe, and plush robe and slippers. All oceanfront rooms feature a Hard Rock Hotel has brought its private balcony, while city-view global brand to Daytona Beach, rooms boast floor-to-ceiling Florida. windows. In addition, all over- The 200-room, beachfront Hard night guests receive free WiFi, Rock Hotel Daytona Beach features use of two beach chairs and umbrella, and complimentary self-parking. renowned, brand-exclusive offerings The hotel also includes the signature Sessions restaurant and bar, the open- and amenities, including The Sound air Wave Terrace and 20,000 square feet of indoor and outdoor meeting space, of Your Stay music program, offering including a versatile ballroom terrace. complimentary use of Fender guitars The hotel’s beachfront pool features an expansive party deck and outdoor and Crosley record players for in-room pool bar and grill. jam sessions, as well as a full-service →w ww.HRHDaytonaBeach.com 14 travelcourier.ca | april 5, 2018 0405PG13-14.indd 14 2018-04-02 3:23:17 PM
DESTINATION | AFRICA fortress and palace compound was once the seat of Ethiopian emperors. Salassie had 12 Abyssinian black lions – so named LIONS WERE A MANE because their manes ATTRACTION IN darken as they age – ETHIOPIAN CITY with a lionkeeper in charge of caring for Should the late Ethiopian emperor the large predators. Haile Selassie have been known as The lions – a The Lion King? symbol of power in The name wouldn’t have been entire- Ethiopia and so prized ly out of place, given the felines that by the country’s rulers Pictured in front of a cage in Gondar, Ethiopia, that once he kept at a long-standing and impres- – spent much of their housed a lion are local tour guide Tesheser Sertsedingel, sive palace complex in the city of time in cages, with the Dave Timmins of Ethiopian Airlines, Harold Ho of Royal Gondar. The walled Fasil Ghebbi last surviving feline Scenic and Veejay Singh of PanEx Travels & Tours. dying in 1991 and not being replaced because of lobbying by animal rights activists. SOUTH AFRICAN Gondar guide Tesheser Sertsedingel recalls that the last of the big cats was an AIRWAYS APPOINTMENT unmistakable presence in the city. “When it roared, all Gondar would hear,” he states. →w ww.ethiopianairlines.ca South African Airways (SAA) has appointed Marlene Sanau as the new vice-president of sales, North America, WALK IN THE FOOTSTEPS OF NELSON MANDELA based at the airline’s office in Fort Lauderdale. 2018 marks the year that Nelson lifetime. This deluxe tour includes In this role, she will be responsible Mandela (Madiba) would have turned Madiba-inspired tourist attractions in for implementing sales strategies to 100, and to celebrate his legacy, Goway Johannesburg, Durban and Cape Town. strengthen and grow business relation- has put together a special tour commem- In addition to highlighting the ships with SAA’s travel trade partners, orating his centenary. must-dos in these three cities, the tour online travel agency distribution The “Walking in His Footsteps” includes such historic sites as the apart- channels, corporate customers, and key experience highlights milestones and heid museum, Robben Island and the tourism industry organizations. She events that shaped the course of South Nelson Mandela Museum. will also oversee SAA’s team of sales African history during Mandela’s “Nelson Mandela was a world icon, development directors located through- not just a hero to South Africans,” said out North America, along with the Moira Smith, general manager, Goway Business Development and Inside Sales airline background having spent over 25 Africa. “Although this specific tour Departments in Fort Lauderdale. years with Lufthansa German Airlines includes many touch-points to celebrate Sanau joins the South African serving in several sales and operational his life, we can tailor-make any of our Airways leadership team in North management positions in the US, current product offerings to suit our America with an extensive international Germany, Australia, and South Africa. customer’s interests or budget.” :DONLQJLQKLV)RRWVWHSV 6287+$)5,&$ 0DQGHOD·V&HQWHQDU\ GD\V Meet and Greet, transfers, 9 nights accommodation with breakfast daily, 2 dinners, Request our Travel Planner some day tours & activities and exclusive value adds for Goway clients only. Call Toll Free or visit ZZZJRZD\FRP *Per person, twin. Taxes included. Land only, airfare not included. TICO#1543989. 3284 Yonge Street, Toronto, ON. april 5, 2018 | travelcourier.ca 15 0405PG15.indd 15 2018-04-02 3:24:41 PM
DESTINATION | HAWAII ALOHA TO MORE AC FOR HAWAII Air Canada services to the Hawaiian Islands from western Canada are getting a substantial ALOHILANI RESORT WAIKIKI boost, with the intro- BEACH RISES FROM duction of a new sched- PACIFIC BEACH HOTEL ule of flights to Kauai, plus increased capacity The former Pacific Beach Hotel in to the island of Hawaii. Waikiki has debuted as the all-new The carrier Alohilani Resort Waikiki Beach, as announced it will be launching new seasonal services to Kauai with its new mainline of December 2017. This follows an Boeing 737 MAX-8 aircraft fleet for this coming winter. The schedule will operate from extensive US $115 million transfor- Dec. 15 to April 27, flying on Tuesdays, Thursdays and Saturdays from Vancouver. mation, making it the latest sophisti- Air Canada will also be doubling the frequency of its seasonal flights from cated new resort to open in the heart Western Canada to Kona on the island of Hawaii from Vancouver. That schedule will of Waikiki. operate from Dec. 14 to April 29, on Mondays, Wednesdays, Fridays and Sundays. Alohilani Resort Waikiki Beach As well, Air Canada flights to Honolulu and Maui will fly with frequencies of up to offers a stylish new way to stay and twice per day next winter, starting Oct. 28. There will be a total of 41 flights per week play in Waikiki, including culinary to the state of Hawaii next winter. The new flights are all available for booking now. collaborations with Iron Chef Masaharu b737 max-8 aircraft Morimoto. The New York architecture/ All flights from Western Canada to the Hawaiian Islands, plus four popular design firm Rockwell Group designed sun destinations in Mexico, will feature services by Air Canada’s new B737 the resort’s lobby, restaurant, pool MAX-8 aircraft. deck, guest rooms, and suites. The 839- “The introduction of the fuel-efficient Boeing 737 MAX-8 aircraft to our fleet room modern resort features five new has given us tremendous flexibility to strategically enhance our already extensive culinary concepts plus a destination North American network, and offer more flights to popular destinations with more pool deck, as well as design touches connection options from our YVR and Calgary hub airports,” said Benjamin Smith, inspired by Oahu’s landscapes and rich president of passenger airlines for Air Canada. cultural heritage. The new Air Canada Main Line aircraft feature two cabins of service, includ- →w ww.alohilaniresort.com ing economy class and a full North American business class service. It offers premium comfort and ambience with improved seats and LED mood lighting, plus upgraded overhead storage space compartments with more space to allow every passenger to bring a carry-on bag, as well as faster WiFi and upgraded inflight entertainment systems. There’s no place like home. Away from home. Honua Kai Resort & Spa on Maui’s Kaanapali North Beach is known for its incredibly spacious studio, one, two and three- bedroom suites with all the comforts of home. A full gourmet kitchen. In-room washer/dryer. Large lanai (balcony). And a private bath in each room. But unlike your home, there’s a 3-acre aquatic playground with towel service. A luxurious spa. Housekeeping every other day. And assistance from the front desk or concierge is just a phone call away. If only home was this amazing. HONUAKAI.COM 855.802.9352 16 travelcourier.ca | april 5, 2018 0405PG16-17.indd 16 2018-04-02 3:39:13 PM
DESTINATION | HAWAII EXCLUSIVE ISLAND HOPPING of earth, fire and water. WITH FOUR SEASONS Take to the air for a private charter of Hawaii Island, Four Seasons Hotels & Resorts has curated by Hualalai’s launched its newest one-of-a-kind famed Hawaiian culture “Extraordinary Experience” – Hawaii by kumu (teacher), Uncle Earl Four Seasons, an exclusive multi-island Kamakaonaona Regidor. offering showcasing signature experien- • Four Seasons Resort ces at each of the Hawaii resorts. Inter- Lanai: Guests will get an island transfers can be scheduled via intimate look at Hawaii’s private jet or helicopter. secluded paradise by Hawaii by Four Seasons package creating their very own elements include: three-night adventure • Four Seasons Resort Maui at Wailea: featuring a collection of private experi- reserve that harbours some of the last Soar by helicopter above Maui’s scenic ences, including a catamaran excursion, vestiges of coastal sand dune habitat coastlines and majestic Haleakala volcano choice of Polaris sport vehicle tour or on the island. Here, at the westernmost to ONO Organic Farms to forage and taste adventure by horseback, and more. A tip of Oahu, Kumu Hula La’akea Perry exotic fruits with the farm’s long-time private dinner under the stars and over- shares stories of the Leaping Rock, long owners before embarking on a guided looking Hulopo‘e Bay is also included. held to be a sacred place where mortal exploration of the quaint town of Hana. • Four Seasons Resort Oahu at Ko souls make the final leap into the realm • Four Seasons Resort Hualalai: This Olina: Embark on a spiritual journey to of the gods. experience offers a majestic convergence Ka‘ena Point, a remote and scenic nature →w ww.fourseasons.com/hawaii Since 1947, Outrigger has shared the “spirit of aloha” with our guests to Hawai‘i and throughout the world. In honor of Outrigger’s 70th anniversary, we’re offering over TRIPLE Outrigger Expert Agent Reward Points for stays at our beautiful resort properties on iconic Waikīkī Beach. Visit OutriggerAgent.com Offer valid for qualified stays of 5 or more nights at Outrigger Reef Waikiki Beach Resort and Outrigger Waikiki Beach Resort. Book by 12/31/18 for stays through 3/31/19. april 5, 2018 | travelcourier.ca 17 0405PG16-17.indd 17 2018-04-02 3:39:57 PM
WEST click here for digital extras Ross McKinnon of Expedia Cruise Centres in Vancouver was the winner of a gift bag from Jackie BC Ma, president of Marco Polo Tours, during the recent Discover Tokyo and ARMSTRONG LEADS SEARCH Japan event and dinner FOR TOP ENTREPRENEUR at the Hyatt Regency in downtown Vancouver. Nominations for the Ernst & Young Entrepreneur of the Year is now underway, and former winner Peter Armstrong of Rocky Mountaineer president of Destination Canada, Craig hospitality category has never gone on is leading a campaign to promote a Richmond, president of Vancouver to win the regional Entrepreneur Of winner from the tourism and hospi- Airport, Walt Judas, CEO Tourism The Year accolade, and I’m determined tality category. Industry Association of BC, and Grant to change that,” said Armstrong. “Tour- Armstrong is the owner of Rocky Mackay, VP destination and industry ism contributes more to our economy Mountaineer and a previous category development for Destination BC. that any other industry in Canada.” winner of the Ernst & Young award Armstrong has committed to spon- →w ww.ey.com/ca/eoy in the Pacific region. He is spear- soring the category for five years to heading the campaign with industry unearth BC’s brightest entrepreneur. leaders, including David Goldstein, “A winner from the tourism and BC HOSPITALITY SUMMIT IN WHISTLER MB The BC Hospitality Summit is upcoming in Whistler April 22-24, and new conference highlights have MÉTIS HISTORY HIGHLIGHTED AT HUMAN RIGHTS MUSEUM been announced. For instance, an update on the A new public tour that explores the complex human rights history of the Métis BC Hotel Association (BCHA) that people has been launched at the Canadian Museum for Human Rights and is free focuses on announcements regarding with admission. Airbnb, MRDT and labour shortages The 75-minute tour takes visitors on a journey through many of the exhibits at will be presented by BCHA president the museum related to Métis rights and includes activities and group discussion. James Chase. And delegates will also It begins at the Ancestral Place Circle in the CMHR’s welcome hall and hear from Alana Baker, the director continues through the Indigenous Perspectives gallery, as well as the Canadian of government relations for the Hotel Journeys gallery exhibits about residential schools and Métis resistance. Association of Canada. →w ww.humanrights.ca →w ww.bchospitalitysummit.com US Los Angeles International Airport (LAX), including updates on the L.A. INSIDER A NEW TOOL FOR TRAVEL AGENTS airport’s multi-billion dollar mod- ernization program. Those who The Los Angeles Tourism & Con- The mobile- and tablet-friendly pro- complete the L.A. Insider training vention Board (L.A. Tourism) gram offers marketing assets, sales col- get a certificate, access to discounts/ recently launched L.A. Insider, a lateral like fact sheets, maps, videos and specials from L.A. suppliers and the new online training tool for travel neighbourhood tours in virtual reality. chance to participate in fams. trade professionals. It also provides information on →w ww.insider.discoverlosangeles.com 18 travelcourier.ca | april 5, 2018 0405PG18.indd 18 2018-04-02 3:43:00 PM
INCENTIVES click here for digital extras figures is as follows: The first 100 par- win 10,000 Loyalty Rewards points; ticipants to make and claim a vertical, the first 10 participants to make and horizontal or diagonal row will earn 5,000 claim all outside squares will earn Loyalty Rewards points; the first 30 partici- 30,000 Loyalty Rewards points; the pants to make and claim an ‘X’ will receive first three participants to make and SUNWING 10,000 Loyalty Rewards points; the first 30 claim a Full Card will win 100,000 participants to make and claim a ‘T’ will Loyalty Rewards points. Throughout April, Sunwing is fea- turing Antigua as its destination of the month and offering agents a 4% bonus commission, in addition to STAR Agent Reward Points on all new bookings to the Caribbean TRAVEL BEST island for departures between May 1 and Oct. 31. Plus, each time an agent makes JOBS a booking to any participating resort, they’ll be entered into a weekly contest for a chance to win an all-inclusive vacation for CAREER OPPORTUNITIES two to Antigua. Agents’ clients can also take To advertise: classifieds@baxter.net advantage of savings of up to 40% and enjoy room upgrades at participating resorts such as The Verandah Resort & Spa, Pineapple Beach Club, St. James’s Club & Villas and Galley Bay Resort & Spa. CONNECT MORE, → www.sunwingagents.ca ACHIEVE MORE The Travel Agent Next Door is now hiring a Travel Trainer for its support with Nexion Canada office in downtown Toronto, located by TRAVELBRANDS Union Station. The Travel Trainer will be With the support of Nexion responsible for training on our tools, sales, product as well as maintaining our Canada’s staff, fellow It is time to play bingo with calendar of events. They will also create members and supplier TravelBrands. training newsletters. partners on your side, you’ll Through April 29, travel agents For more details and to apply, see our full job posting on TravelBestJobs.com have the confidence and who book various TravelBrands’ the connections to sell products will be eligible to play travel at your highest bingo for a chance to win Loyalty possible level. Rewards points. Dan Tours is looking for a Senior Operator Certain bingo squares include air, to manage the Asia market, established car rentals, add-ons, cruise bookings, client base is essential. Discover the many hotel bookings, TravelGenie book- You will be responsible for promoting, advantages we can ings, and more. When agents book a selling and operating our Asia program. provide your business. qualifying product on a square, they Candidate will have to show will receive a stamp and attempt to proven track record and demonstrate Learn more at: make a qualifying figure. There are superior knowledge of all Asia destinations. join.nexioncanada.com more than 100 prizes to be claimed Please submit applications to: for participants who complete the sam@dantours.com qualifying figures. 866.399.9989 The breakdown of prizing and sales@nexioncanada.com april 5, 2018 | travelcourier.ca 19 0405PG19.indd 19 2018-04-02 4:04:19 PM
Luxury Hotel Pullman Cayo Coco ++++ Cayo Coco, Cuba Sprawled on the shores of the idyllic Playa Las Coloradas, Transat’s the five-star Hotel Pullman Cayo Coco in Cuba has a lot of luxury up its sun-soaked sleeve. exclusive Luxury Collection includes: Stay at its posh adults-only section, The Collection by Pullman— i Free access to airport available exclusively as part of Transat’s Luxury Collection—and you’ll VIP lounges* be pampered with sumptuous perks like a welcome gift, free massages, an exclusive beach area, a private pool with two Jacuzzis, and 24-hour i Option Plus upgrade concierge service. i Private roundtrip transfers Where adults reign supreme *Certain conditions apply. 0405PG20.indd 20 4/2/2018 3:49:52 PM
TO VOTE Your vote is your voice, and it’s your last chance to be heard! You’ve got until April 6 to vote for all your favourite destinations, suppliers, brands, and services in 40+ categories of Baxter Media’s 19th annual Agents’ Choice readership survey. VOTE NOW travelpress.com/aca-2018 Don’t miss your chance to win one of six spectacular prizes when you complete the survey by April 6: Two return tickets to Shannon, Round-trip flight for two from any Ireland from any Canadian WestJet destination in Canada city serviced by Air Canada to any WestJet destination including Europe Agents’ Choice Awards Gala Agents’ Choice Awards Gala Presenting Sponsor Cocktail Reception Sponsor Trip for two on the Treasures of One week all-inclusive luxury France including Normandy tour Uniworld boutique river cruise from Trafalgar for two on any European itinerary in 2018 Seven-day FAM trip for two $250 Best Buy gift card from exploring Spectacular Norway Manulife from Collette #AgentsChoice2018 2k-1315 Agents Choice 2018 TC size LAST CHANCE.indd 1 3/26/2018 1:10:13 PM
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