West Coast District - District Health Plan 2018/19 to 2020/21 - Department of Health
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
1. EXECUTIVE SUMMARY BY THE DISTRICT MANAGER Towards Health Care 2030 a significant principle relates to a people-centred health care approach. The Department has adopted the Whole of Society Approach where the community will increasingly become an equal active stakeholder during the inter-sectoral planning towards the improvement of services. Furthermore, the Health Facility Boards Act instruction for Clinic Committees is also reaching fruition in 2018/19! A highlight to really give full effect to the integrated Community/Health Care model, was the visit of the Provincial Minister of Health to engage with Hospital Boards, Municipal Boards and also do oversight at some of our facilities, together with street meetings. Valuable feedback was given by the end users of our services, being the communities and a number of recommendations will be implemented in 2018/19. For the next MTEF period, the Department of Health will be challenged to provide essential health care services due to budgetary constraints. The Department has therefore embarked upon the Management Efficiency Alignment Programme (MEAP) in order to gain efficiencies with savings. There will also be an impact upon the Meso Operational level (District Office), more so in 1819. In addition to these constraints, the Western Cape is experiencing a dire drought and all efforts are being made to ensure that health care services at our hospitals and PHC facilities will continue throughout. Our main priorities for 1819 based upon the provincial ones are: The separation of cross border sub district management in Matzikama, Cederberg, Bergrivier and Swartland SDs must be prioritised and funded to ensure management efficiency alignment The Operational MESO structure needs to be finalized to create synergy and to address the scarcity of resources at Micro level Mental health services must be strengthened and policy directions expected to be finalized and supported by the Strategic MESO Full implementation of COPC site interventions in all sub districts Supply chain must be geared to support services The improvement of QA will be enhanced through the appointment of two Quality Assurance Coordinators With reference to PHC Services important priorities are to: Achieve ideal clinic status though there are a number of challenges beyond our control that impact upon this ideal; Reduce morbidity (or increase coverage indicators) through the identification of the COPC pilot sites, commencing with strategies to address social ills and focusing on the WOSA for positive spin-offs over time with improved health outcomes in future. Prevention needs to start within the 1st 1000 days strategy, continue into primary and secondary education and the DOE needs to be influenced into curriculum changes and development. Reduce mortality: The 1st 1000 days strategy remains a key programmatic focus. 2
Towards improved District Hospital Services, we need to achieve higher levels of compliance with National Core Standards, namely to: Ensure that QIP’s are in place and Implemented. Maintain and appraise strengths of facilities Continue training and Support iro the National Core Standards domains We also need to reduce mortality. Secondly we have to lower morbidity through amongst others: Mental health screening and ESMOE Strengthening the PMTCT care in hospitals Mental health services iro 72 hour assessments and full support from psychiatrists. Clinical governance and holistic management of chronic disease of lifestyle with seamless referrals to PHC level A large number of maintenance and Engineering Infrastructure projects were completed boasting improved facilities for higher quality health care and staff satisfaction. The Way Finding Signage project is nearly complete and it will ease the finding of our facilities by patients. A major achievement was the creation of the Eye Care Centre in Vredendal, being a Public-Private and community partnership. With regard to our People Management, the following foci will be important in 2018/19: Over the next MTEF period, there will be an impact upon the constant filling of all of our posts Improving sick leave management will remain a priority. 2 wellness posts were added to our establishment. Since Quality of Care is such an important priority leading to 2030, two Quality Coordinator posts have been added to our establishment The concept of less than 50-bed hospitals is an ongoing challenge to manage since a critical mass of staff is required to provide the package of care. Citrusdal and Clanwilliam Hospital will form a cluster to promote service delivery inclusive of all support services as of the 1st of April 2017. As far as Finances and Supply Chain are concerned the department had a shortfall of R143 million for the 2017/18 financial year and the West Coast District contribution to the budget cuts was R5.1 million. The budget for the department therefore decreased in real terms while patient numbers increased. Measures are in place, but the services will obviously be affected though we try to ameliorate the impact by working smarter and more efficiently. Measures were put in place in 2017/18 and will be during 2018/19 to mitigate the challenges. 3
2. ACKNOWLEDGEMENTS Alderman Cleophas is the Chairperson of our District Health Committee, and his involvement in our District Health planning processes is appreciated, as well as his ongoing contribution to the District Health Council being joint partners in our District Health Services to the communities in the West Coast. The following District Office staff members are once again commended for their contribution to the District Health Plan: Mrs C. Bester Dr. D. Schoeman Mrs A. Campbell Mr R. Layman Adv. W. Small Mrs R. Muller Mrs L. Lötter 4
3. OFFICIAL SIGN OFF It is hereby certified that this District Health Plan: Was developed by the district management team of West Coast District with the technical support from the Chief Directorate: Rural District Health Services and the Strategic Planning unit at the provincial head office. Was prepared in line with the current Strategic Plan and Annual Performance Plan of the Western Cape Department of Health. Dr R Crous Chief Director: Rural District Health Services SIGNATURE DATE Dr K Cloete Chief of Operations SIGNATURE DATE Dr B Engelbrecht Accounting officer (Head of Department) SIGNATURE DATE 5
4. TABLE OF CONTENTS 1. EXECUTIVE SUMMARY BY THE DISTRICT MANAGER ............................................................. 2 2. ACKNOWLEDGEMENTS .......................................................................................................... 4 3. OFFICIAL SIGN OFF................................................................................................................. 5 4. TABLE OF CONTENTS ............................................................................................................... 6 5. LIST OF ACRONYMS ................................................................................................................ 7 6. EPIDEMIOLOGICAL PROFILE ................................................................................................ 10 6.1 GEOGRAPHIC OVERVIEW .................................................................................................... 10 6.2 DEMOGRAPHIC OVERVIEW ................................................................................................. 11 6.3 SOCIAL DETERMINANTS OF HEALTH .................................................................................... 14 6.4 CAUSES OF MORTALITY ........................................................................................................ 16 6.5 BURDEN OF DISEASE ............................................................................................................. 18 7. SERVICE DELIVERY PLATFORM AND MANAGEMENT ......................................................... 19 7.1 HEALTH FACILITIES PER SUB-DISTRICT .................................................................................. 19 7.2 HUMAN RESOURCES FOR HEALTH (FILLED POSTS) ............................................................. 20 7.3 BASELINE DATA 2016/17 ...................................................................................................... 23 8. QUALITY OF CARE ................................................................................................................. 30 9. ORGANISATIONAL STRUCTURE OF THE DISTRICT MANAGEMENT TEAM .......................... 32 10. DISTRICT HEALTH EXPENDITURE ............................................................................................ 33 11. DISTRICT PERFORMANCE INDICATORS ............................................................................... 34 11.1 DISTRICT HEALTH SERVICES .................................................................................................. 34 11.2 DISTRICT HOSPITALS .............................................................................................................. 37 11.3 HIV AND AIDS, STIs AND TB CONTROL (HAST) ................................................................... 40 11.4 MATERNAL, CHILD AND WOMEN’S HEALTH (MCWH) AND NUTRITION............................ 44 11.5 DISEASE PREVENTION AND CONTROL ................................................................................ 50 12. DISTRICT FOCUS FOR THE YEAR ........................................................................................... 52 ANNEXURE A: WEST COAST DISTRICT POPULATION ESTIMATES BY AGE ..................................... 53 ANNEXURE B: TARGETS FOR SDG 3 – “GOOD HEALTH AND WELL-BEING” ................................. 54 ANNEXURE C: FACILITY LIST ............................................................................................................. 55 ANNEXURE D: TECHNICAL INDICATOR DESCRIPTIONS ................................................................. 58 ANNEXURE E: COMMUNICATION PLAN FOR DISTRICT HEALTH PLAN.......................................... 70 6
5. LIST OF ACRONYMS AIDS Acquired immune deficiency syndrome ALOS Average length of stay APL Approved post list APP Annual Performance Plan ART Anti-retroviral treatment BANC Basic antenatal care BUR Bed utilisation rate CBS Community-based services CDC Community day centre CDU Chronic dispensing unit CHC Community health centre CHW Community health worker COPC Community oriented primary care COPD Chronic obstructive pulmonary disease DHC District Health Council DHER District Health Expenditure Review DHP District Health Plan DHS District Health Services/Systems DR TB Drug resistant TB EC Emergency centre eCCR Electronic Continuity of Care EDR Electronic drug-resistant TB register EMS Emergency medical services EPWP Expanded Public Works Programme ESMOE Essential Steps in the Management of Obstetric Emergencies ETR.net Electronic TB register GSA Geographic service area HAST HIV and AIDS, STIs and TB control HCBC Home and community based care HCT HIV counselling and testing HIV Human immunodeficiency virus HPV Human papillomavirus HR Human resource ICD-10 International classification of disease coding ICT Information and communication technology ID Infectious diseases JAC Electronic Pharmacy Management Inventory System LG Local government 7
M&E Monitoring and evaluation MDG Millennium development goal MDR-TB Multi-drug resistant tuberculosis MHS Municipal Health Services MMC Medical male circumcision MOU Midwife obstetric unit MTEF Medium-term expenditure framework MTSF Medium-term strategic framework NCS National core standards NDP National Development Plan NHLS National Health Laboratory Services NIMART Nurse Initiated Management of Anti-retroviral Therapy NPO Non-profit organisation OPD Outpatient department OSD Occupational specific dispensation PACK Practical Approach to Care Kit PCE Patient centred experience PCR Polymerase chain reaction PCV Pneumococcal conjugate vaccine PDE Patient day equivalent PHC Primary health care PHCIS Primary Health Care Information Systems PMTCT Prevention of mother-to-child transmission PPIP Perinatal problem identification programme PTB Pulmonary tuberculosis QA Quality Assurance QIP Quality improvement plan RCS Rural clinical school RDHS Rural District Health Services RIC Retention in care SAM Severe acute malnutrition SCM Supply chain management SD Sub-district SDG Sustainable development goal STI Sexually transmitted infection TB Tuberculosis TBSAP TB South African Projection USAID TIER.net HIV electronic register VPUU Violence Prevention through Urban Upgrading WCG Western Cape Government 8
WCGH Western Cape Government Health WCCN Western Cape College of Nursing WHO World Health Organisation WoW Western Cape on wellness XDR-TB Extreme drug resistant tuberculosis YTD Year to date 9
6. EPIDEMIOLOGICAL PROFILE 6.1 GEOGRAPHIC OVERVIEW The West Coast is one of five rural district municipalities in the Western Cape Province and includes several coastal holiday resorts and an ore-export harbour at Saldanha Bay. The district consists of five local municipalities, namely Bergrivier, Cederberg, Matzikama, Saldanha Bay and Swartland. The district office for Western Cape Government: Health (WCG: Health) is situated in Malmesbury in the Swartland Sub-district. There are 66 primary health care (PHC) facilities in the district of which 26 are fixed facilities. There are seven district hospitals and two TB hospitals: Malmesbury Infectious Diseases Hospital (located in Swartland Sub-district) and Sonstraal Hospital (located in Drakenstein Sub-district in the Cape Winelands District, but managed as part of a TB complex with Malmesbury ID Hospital). Swartland Hospital burnt down on the18th of March 2017 and the services have been reorganised into an Interim Service Delivery Platform. 10
Figure 1: Map of West Coast District [Source: https://municipalities.co.za/map/147/west-coast-district-municipality] 6.2 DEMOGRAPHIC OVERVIEW The National Department of Health distributed revised population estimates during 2017, based on the mid-year population estimates received from Stats SA for 2002 to 2016 and the short term projections for 2017 to 2021. The revised population estimates reflect financial years rather than calendar years as was previously the case. These estimates will be implemented from 2018/19 going forward and is reflected in the tables below. 11
Table 1: Sub-district population size and density 2016/17 Sub-district Town(s) Total Geographic area Population population(A) (per km²)(B) density Bergrivier - Aurora 69 262 4 407 16 - Eendekuil - Piketberg - Porterville - Redelinghuys - Velddrif Cederberg - Citrusdal 55 301 8 007 7 - Clanwilliam - Elands Bay - Graafwater - Lamberts Bay - Leipoldtville - Wupperthal Matzikama - Bitterfontein 73 387 12 981 6 - Doring Bay - Ebenhaezer - Klawer - Kliprand - Koekenaap - Lutzville - Molsvlei - Nuwerus - Putsekloof - Rietpoort - Stofkraal - Strandfontein - Vanrhynsdorp - Vredendal Saldanha Bay - Hopefield 113 479 2 015 56 - Jacobs Bay - Langebaan - Paternoster - Saldanha - St Helena Bay - Vredenburg Swartland - Abbotsdale 127 573 3 707 34 - Chatsworth - Darling - Grotto Bay - Kalbaskraal - Koringberg - Malmesbury - Moorreesburg - Riebeeck Kasteel - Riebeeck West - Riverlands - Yzerfontein District total 439 003 31 119 14 [Source A: Circular H11/2018: Population data] [Source B: https://municipalities.co.za/overview/147/west-coast-district-municipality ] 12
West Coast District is the rural district with the second lowest population density after the Central Karoo. The sub-districts consist of several towns and small dwellings that are spread out over a large surface area which pose its own service delivery challenges. Figure 2: Sub-district population distribution in West Coast District 2016/17 Bergrivier 15.8% Swartland 29.1% Cederberg 12.6% Matzikama 16.7% Saldanha 25.8% [Source: https://municipalities.co.za/overview/147/west-coast-district-municipality ] Although there is a 1.6% decrease between the total population estimates for 2018/19 (i.e. all age groups) that were release in 2014 and 2017 respectively, there is a 24.6% increase in the population under 1 year. This will have a significant impact on the district’s performance for indicators that use the population under 1 year as denominator, e.g. the immunisation coverage. For more detailed information on the population breakdown per age group for the district, refer to Annexure A. 13
Figure 3: West Coast District population pyramid for 2016/17 80 years and older 75 - 79 years 70 - 74 years 65 - 69 years 60 - 64 years 55 - 59 years 50 - 54 years 45 - 49 years 40 - 44 years 35 - 39 years 30 - 34 years 25 - 29 years 20 - 24 years 15 - 19 years 10 - 14 years 5 - 9 years Under 5 years -25 000 -20 000 -15 000 -10 000 -5 000 0 5 000 10 000 15 000 20 000 25 000 Male Female [Source: Circular H11/2018: Population data] 6.3 SOCIAL DETERMINANTS OF HEALTH Social determinants may have an impact on the health status outcomes of the district population. Table 3: Household dynamics in the West Coast District 2016 Age groups Ceder- Matzi- Saldanha Bergrivier Swartland District berg kama Bay Households 19 072 15 279 20 821 35 550 39 139 129 862 Average household size 3.5 3.5 3.4 3.1 3.4 3.4 Female headed households 35.4% 35.0% 33.1% 32.9% 30.4% 32.8% Formal dwellings 91.7% 78.1% 88.1% 74.8% 94.6% 85.8% Housing owned 60.9% 56.8% 51.5% 72.4% 65.0% 63.3% [Source: https://municipalities.co.za/overview/147/west-coast-district-municipality ] Note: The highest and lowest value for each item is coloured orange and green respectively. 14
Figure 4: West Coast District education levels 2016 Education levels by sub-district 32.2% 35.0% 30.0% 29.1% 28.9% 26.3% 30.0% 23.2% 25.0% 20.0% 15.0% 9.6% 8.9% 7.6% 7.6% 10.0% 6.3% 5.7% 5.5% 4.9% 3.8% 3.3% 3.1% 2.5% 5.0% 0.0% Bergrivier Cederberg Matzikama Saldanha Bay Swartland District No schooling Matric Higher education [Source: https://municipalities.co.za/overview/147/west-coast-district-municipality ] Figure 5: West Coast District household services 2016 Household services by sub-district 120.0% 98.7% 97.7% 97.0% 93.8% 91.5% 90.3% 88.7% 86.5% 86.2% 85.9% 85.3% 85.2% 84.0% 100.0% 83.6% 83.5% 83.4% 83.0% 82.8% 82.6% 80.3% 79.9% 74.8% 74.3% 68.6% 80.0% 60.0% 40.0% 20.0% 0.0% Bergrivier Cederberg Matzikama Saldanha Bay Swartland District Flush toilet connected to sewerage Weekly refuse removal Piped water inside dwelling Electricity for lighting [Source: https://municipalities.co.za/overview/147/west-coast-district-municipality ] . 15
Figure 6: Main economic sectors in West Coast District Community, social Other, 1.0% and personal services, 4.0% Construction, 5.0% Finance, insurance, real estate and business services, Transport, storage 24.0% and communication, 9.0% General government, 11.0% Manufacturing, Wholesale and retail 18.0% trade, catering and accommodation, 13.0% Agriculture, forestry and fishing, 15.0% [Source: https://municipalities.co.za/overview/147/west-coast-district-municipality ] 6.4 CAUSES OF MORTALITY Table 4: Leading underlying natural causes of death, Western Cape, 2015 Cape Western Rank Central Karoo Cape Town Eden Overberg West Coast Winelands Cape Chronic lower Ischaemic Diabetes Diabetes HIV disease respiratory Tuberculosis heart Tuberculosis 1 mellitus mellitus (7.2%) diseases (7.0%) diseases (7.9%) (7.5%) (7.2%) (9.1%) (7.1%) Cerebrovasc Cerebrovasc Diabetes Tuberculosis HIV disease HIV disease HIV disease 2 ular diseases ular diseases mellitus (6.7%) (6.3%) (6.7%) (6.1%) (6.9%) (6.6%) (7.4%) Malignant Ischaemic Ischaemic Diabetes Cerebrovasc Cerebrovasc neoplasms of Cerebrovasc heart heart 3 mellitus ular diseases ular diseases resp & ular diseases diseases diseases (6.7%) (6.2%) (6.6%) intrathoracic (7.2%) (5.7%) (5.8%) organs (6.5%) Ischaemic Chronic lower Cerebrovasc Diabetes Cerebrovasc Tuberculosis HIV disease heart respiratory 4 ular diseases mellitus ular diseases (6.6%) (5.2%) diseases diseases (4.9%) (6.1%) (5.6%) (6.4%) (6.6%) Chronic lower Chronic lower Ischaemic Diabetes Diabetes respiratory Tuberculosis respiratory heart Tuberculosis 5 mellitus mellitus diseases (4.5%) diseases diseases (5.3%) (5.2%) (6.2%) (6.2%) (5.6%) (5.8%) 16
Cape Western Rank Central Karoo Cape Town Eden Overberg West Coast Winelands Cape Ischaemic Chronic lower Chronic lower Chronic lower Hypertensive Hypertensive heart respiratory respiratory Tuberculosis respiratory 6 diseases diseases diseases diseases diseases (5.0%) diseases (5.2%) (4.6%) (5.5%) (4.4%) (5.8%) (5.1%) Malignant Malignant Malignant Malignant neoplasms of Malignant Malignant HIV disease 7 neoplasms neoplasms neoplasms resp & neoplasms neoplasms (4.6%) (5.0%) (4.1%) (4.2%) intrathoracic (4.9%) (4.5%) organs (4.9%) Malignant Malignant Malignant Malignant neoplasms of neoplasms of neoplasms of Malignant Hypertensive Malignant neoplasms of 8 resp & resp & resp & neoplasms diseases neoplasms resp & intrathoracic intrathoracic intrathoracic (4.6%) (4.0%) (4.4%) intrathoracic organs (5.0%) organs (4.0%) organs (4.2%) organs (4.5%) Malignant Ischaemic Other forms Other forms Hypertensive Hypertensive neoplasms of Hypertensive heart of heart of heart 9 diseases diseases resp & diseases diseases disease disease (3.3%) (4.1%) intrathoracic (4.0%) (4.0%) (3.7%) (3.3%) organs (3.7%) Other forms Other forms Other forms Other forms Other forms Hypertensive Influenza and of heart of heart of heart of heart of heart 10 diseases pneumonia disease disease disease disease disease (3.4%) (2.8%) (3.2%) (3.8%) (3.1%) (2.5%) (3.2%) [Source: Mortality and causes of death in South Africa, 2015: Findings from death notification, Statistical Release P0309.3] A sub-district breakdown of the underlying natural causes of death was not included in the above publication. Table 5: Institutional maternal mortality rate (iMMR) in West Coast District 2011 2012 2013 2014 Deaths during pregnancy, 1 5 4 3 childbirth and puerperium iMMR 19.2 101.3 81.1 57.6 [Source: Saving Mothers, 2014] Note: The source listed above is the latest published Saving Mothers Report. Noting the decrease in mortality rates can be contributed to concerted efforts in training of clinical staff iro ESMOE, BANC, and registration of pregnant women in the Mom-Connect program. The monthly morbidity and mortality meetings play an important role in case discussions and to mitigate future risks and plans for improving services and care. 17
Table 6: Infant and child mortality in West Coast District District Infant mortality rate (< 1 year) Child mortality rate (< 5 years) 2011 2012 2013 2011 2012 2013 West Coast 22.4 20.8 22.5 28.1 26.1 25.5 [Source: Western Cape Mortality Profile 2013] Note: The source listed above is the latest published Western Cape Mortality Profile. The infant and child mortality remains on average in 20-25%. Possible reasons for not significantly decreasing can be contributed by the influx of seasonal workers, in-migration and settling into established communities or new informal settlements with poor housing infrastructure and services. Health seeking behaviour by migrants is delayed due to requirements for home affairs and legality of being in our borders of the country. 6.5 BURDEN OF DISEASE DISTRICT HIV AND AIDS PROFILE Figure 7: Antenatal Survey HIV prevalence: South Africa vs Western Cape; 1990 - 2015 35.0 30.0 25.0 HIV prevalence (%) 20.0 15.0 10.0 5.0 0.0 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Western Cape South Africa [Source: National Antenatal Sentinel HIV & Syphilis Survey Report, 2015] 18
Figure 8: HIV prevalence among antenatal women, 2010 - 2015 HIV prevalence among antenatal women 35 30 25 HIV prevalence (%) 20 15 10 5 0 2010 2011 2012 2013 2014 2015 South Africa Western Cape West Coast [Source: National Antenatal Sentinel HIV & Syphilis Survey Report, 2015] DISTRICT TB PROFILE The HIV prevalence has always reflected figures below the norm in the province. The increase in 2014 can be attributed to the fact that the 90/90/90 strategy was implemented as a National department of health initiative to test more people for HIV to ensure early enrolment and initiation of treatment within the PMTCT programme. The district has done well iro blood sample collection during the survey thus we had good coverage to be able to reflect reliable data. 7. SERVICE DELIVERY PLATFORM AND MANAGEMENT 7.1 HEALTH FACILITIES PER SUB-DISTRICT Table 7: Health facilities per sub-district as at 31 March 2017 Sub-district Central/tertiary District hospital outreach team Ward based TB hospital Regional hospital hospital Satellite Mobile Clinic CDC CHC Bergrivier 0 2 5 3 0 0 2 0 0 0 Cederberg 0 3 1 6 0 0 2 0 0 0 Matzikama 0 4 9 5 0 0 1 0 0 0 19
Sub-district Central/tertiary District hospital outreach team Ward based TB hospital Regional hospital hospital Satellite Mobile Clinic CDC CHC Saldanha 0 1 2 8 0 0 1 0 0 0 Swartland 0 3 6 3 1 0 1 0 0 2 District total 0 13 23 25 1 0 7 0 0 2 [Source: Sinjani] The district strives towards improving access of services to the population we serve. The number of satellite clinic services bears testimony to take services to where people live to ensure that all pockets of society receive the correct level of care with strong referral links to the next platform of services. Mobile clinics, attached to fixed PHC facilities provide a 6 weekly rotational service to persons on far outlying areas. The staff complement of the fixed facility renders the services on mobiles and at satellites, depleting the full staff complement at fixed facilities. It must be noted that access to public transport remains a big hindrance to access for services in remote areas. For a complete list of health facilities in the district, refer to Annexure C. 7.2 HUMAN RESOURCES FOR HEALTH (FILLED POSTS) Table 7: Filled posts as at 31 March 2017 Sub-district Physiotherapist Enrolled nurse Occupational health worker Professional Community Audiologist Pharmacist therapist therapist assistant Speech Nursing Dentist Doctor Admin nurse Bergrivier 14 14 15 29 5 3 1 0 1 0 0 Cederberg 33 23 19 40 3 3 1 1 0 1 0 Matzikama 40 16 25 50 4 3 1 1 1 0 0 Saldanha Bay 55 33 34 70 13 3 1 2 1 0 0 Swartland 54 26 34 69 15 4 2 1 1 1 1 District total 196 112 127 258 40 16 6 5 4 2 1 [Source: PERSAL] 20
Following a year where austerity measures dictated the pace against which posts was to be filled, one has to realise and admire the vast resilience of our current staff, as even against the backdrop of this challenge service delivery requirements were still met. Given the fact that the Approved Post List were closely monitored and managed in conjunction with the office of the Chief Director: Rural DHS, little leeway was given for deviation and the staff establishment managed appropriately. Taking into account the influx of farm workers as well as the exacerbated workload and the austerity measures one have to be careful not to overexert our current staff. Recruitment and retention of staff is a variable that must be aptly managed. The Management Efficiency and Alignment Project will undoubtedly change the landscape of people management in the District as well as how we conduct our business going forward. Analysis of staff patterns: Sick Leave 2015 Salary Levels Total days Number of % of Average Total employees employees days per Estimated using sick using sick employee Cost (R’000) leave leave (9-13) 1738 219 82.95% 7.94 3102 (6-8) 2739 309 88.03% 8.86 2446 (4-5) 2235 238 84.39% 9.39 1377 (3) 650 83 83.84% 7.83 297 (1-2) 963 126 88.73% 7.64 373 2016 Salary Levels Total days Number of % of Average Total employees employees days per Estimated using sick using sick employee Cost (R’000) leave leave (9-13) 1450 216 79.12% 6.71 2803 (6-8) 2451 315 89.49% 7.78 2365 (4-5) 1874 242 79.34% 7.74 1240 (3) 678 91 79.13% 7.45 337 (1-2) 996 121 88.97% 8.23 403 2017 Salary Levels Total days Number of % of Average Total employees employees days per Estimated using sick using sick employee Cost (R’000) leave leave (9-13) 1383 225 82.12% 6.15 2835 (6-8) 2091 306 89.73% 6.83 2207 (4-5) 1868 254 80.38% 7.35 1320 (3) 658 97 83.62% 6.78 349 (1-2) 711 112 75.17% 6.35 306 21
2018 (projected total days) Salary Levels Total days Number of % of Average Total employees employees days per Estimated using sick using sick employee Cost (R’000) leave leave (9-13) 1594 182 66.91% 8.76 2028 (6-8) 2076 223 63.35% 9.31 1422 (4-5) 2888 316 96.51% 9.14 986 (3) 665 72 62.61% 9.23 224 1) Analysis The profile indicates that the highest level of in the use of sick leave in terms of average days per employee is found within salary levels 1-8. The highest number of employees utilising sick leave can be found within salary levels 3-8. 2) Implications The loss of man hours through absenteeism has a negative impact on service delivery as well as a negative financial impact. The cost factor related to employees taking sick leave is much higher for the department in the higher salary levels (9-13) even though less staff utilise sick leave when compared to other salary levels. Additional workload is placed on other employees. 3) Challenges Managers and supervisors must manage employees’ sick leave utilization effectively. Sick leave utilisation rates should be improved across all salary levels due to the cost factor and the negative implications for first-line supervision and managerial functions. 4) Recommendations Employees must be kept informed about the sick leave provisions and the negative implications of high levels of sick leave use. A tool was established and implemented in order to empower managers and supervisors to identify trends and address sick leave abuse. Sick leave is monitored through the regular distribution of sick leave profiles. 22
7.3 BASELINE DATA 2016/17 Table 9: Performance indicators for District Health Services District wide Province wide Programme performance indicator Data source Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency value value / Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 SECTOR SPECIFIC INDICATORS 1. Ideal clinic (IC) status rate Annual % 14.8% 66.7% 16.7% 20.0% 0.0% 0.0% 17.2% Numerator 3 4 2 1 1 0 0 47 Denominator 2 27 3 6 5 8 5 273 2. PHC utilisation rate (annualised) Quarterly No 1.8 1.6 2.3 2.2 1.8 1.6 2.3 Numerator 6 803 161 113 396 124 505 159 568 198 952 206 740 14 413 350 Denominator 7 439 003 69 262 55 301 73 387 113 479 127 573 6 318 281 3. Complaint resolution within 25 Quarterly % 96.2% 100.0% 87.5% 100.0% 93.9% 97.4% 95.6% working days rate (PHC facilities) Numerator 10 128 13 14 33 31 37 3 175 Denominator 8 133 13 16 33 33 38 3 320 23
Table 10: Performance indicators for District Hospitals Data District wide Province wide Programme performance indicator Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency source / value value Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 SECTOR SPECIFIC INDICATORS 1. Hospital achieved 75% and more Quarterly % 57.1% 0.0% 100.0% 100.0% 0.0% 100.0% 69.7% on National Core Standards (NCS) self-assessment rate (district hospitals) Numerator 3 4 0 2 1 0 1 23 Denominator 4 7 2 2 1 1 1 33 2. Average length of stay (district Quarterly Days 2.7 2.6 2.7 2.5 2.7 3.1 3.2 hospitals) Numerator 7 103 430 11 223 18 840 23 907 27 404 22 058 909 893 Denominator 8 38 124 4 239 7 096 9 469 10 313 7 007 280 580 3. Inpatient bed utilisation rate (district Quarterly % 77.4% 75.0% 61.4% 87.3% 92.7% 71.1% 84.8% hospitals) Numerator 7 103 430 11 223 18 840 23 907 27 404 22 058 909 893 Denominator 9 133 605 14 967 30 663 27 378 29 568 31 028 1 072 731 4. Expenditure per PDE (district Quarterly R R 1 930 R 1 566 R 1 911 R 1 620 R 1 906 R 2 493 R 2 139 hospitals) Numerator 10 300 723 962 26 897 499 48 966 864 51 880 365 94 021 184 78 958 049 2 923 677 427 Denominator 16 155 836 17 176 25 629 32 025 49 339 31 668 1 366 831 5. Complaint resolution within 25 Quarterly % 67.3% 72.0% 87.5% 82.4% 100.0% 41.3% 90.4% working days rate (district hospitals) Numerator 19 101 18 14 14 29 26 1 501 Denominator 17 150 25 16 17 29 63 1 661 24
Table 11: Performance indicators for HIV and AIDS, STIs and TB control (HAST) Data District wide Province wide Programme performance indicator Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency source / value value Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 STRATEGIC GOAL: Promote health and wellness. 1.1.1 TB programme success rate Quarterly % 80.9% 77.1% 76.0% 83.5% 81.4% 84.0% 80.4% Numerator 1 3 054 378 535 794 640 707 34 651 Denominator 2 3 773 490 704 951 786 842 43 099 2.1.1 ART retention in care after 12 Quarterly % 57.8% 64.7% 56.2% 48.9% 61.2% 56.8% 72.2% months Numerator 3 1 075 123 199 139 376 238 33 307 Denominator 4 1 861 190 354 284 614 419 46 120 2.1.2 ART retention in care after 48 Quarterly % 41.4% 54.4% 46.9% 39.3% 33.3% 45.5% 60.7% months Numerator 5 549 62 115 46 166 160 19 700 Denominator 6 1 326 114 245 117 498 352 32 455 SECTOR SPECIFIC INDICATORS 1. ART client remain on ART end of Quarterly No 8 910 1 062 1 643 1 161 2 958 2 086 230 931 month - total Element 7 2. TB/HIV co-infected client on ART Quarterly % 75.4% 66.7% 96.0% 87.5% 74.4% 81.4% 82.2% rate Numerator 8 688 66 192 182 195 193 896 Denominator 9 912 99 200 208 262 237 1 090 3. HIV test done – total Quarterly No 107 918 16 690 15 891 17 805 23 692 33 840 1 379 375 Element 10 4. Male condoms distributed Quarterly No 8 967 800 1 375 600 1 268 600 1 422 800 2 611 200 2 289 600 113 913 868 Element 12 5. Medical male circumcision – total Quarterly No 856 183 52 131 219 271 11 687 Element 16 25
Data District wide Province wide Programme performance indicator Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency source / value value Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 6. TB client 5 years and older start on Quarterly % 95.9% 92.3% 111.9% 94.0% 94.3% 88.4% 92.9% treatment rate Numerator 19 1 932 253 452 405 350 472 21 007 Denominator 20 2 014 274 404 431 371 534 22 612 7. TB client treatment success rate Quarterly % 80.9% 77.1% 76.0% 83.5% 81.4% 84.0% 80.4% Numerator 21 3 054 378 535 794 640 707 34 651 Denominator 22 3 773 490 704 951 786 842 43 099 8. TB client defaulter / lost to follow up Quarterly % 10.4% 11.2% 12.9% 10.0% 12.5% 6.3% 10.5% rate Numerator 23 392 55 91 95 98 53 4 514 Denominator 22 3 773 490 704 951 786 842 43 099 9. TB client death rate Annual % 4.7% 6.1% 4.5% 4.4% 3.7% 5.3% 3.9% Numerator 24 178 30 32 42 29 45 1 693 Denominator 22 3 773 490 704 951 786 842 43 099 10. TB MDR treatment success rate Annual % 54.6% 60.0% 57.1% 58.0% 43.3% 60.0% 44.6% Numerator 25 65 9 8 29 13 6 738 Denominator 26 119 15 14 50 30 10 1 653 26
Table 12: Performance indicators for MCWH and Nutrition District wide Province Programme performance indicator Data source Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency value wide value / Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 SECTOR SPECIFIC INDICATORS 1. Antenatal 1st visit before 20 weeks Quarterly % 73.1% 77.3% 70.0% 78.7% 67.2% 75.6% 69.6% rate Numerator 1 4 484 645 665 759 1 146 1 269 63 901 Denominator 2 6 133 834 950 964 1 706 1 679 91 849 2. Mother postnatal visit within 6 days Quarterly % 56.1% 65.5% 54.2% 52.2% 48.3% 65.1% 60.0% rate Numerator 3 2 610 328 371 422 687 802 54 816 Denominator 4 4 649 501 685 809 1 422 1 232 91 322 3. Antenatal client start on ART rate Annual % 91.2% 91.1% 83.8% 107.7% 93.3% 86.7% 90.8% Numerator 5 330 41 57 42 112 78 7 009 Denominator 6 362 45 68 39 120 90 7 715 4. Infant 1st PCR test positive around Quarterly % 0.6% 0.0% 1.2% 1.8% 0.0% 1.0% 0.8% 10 weeks rate Numerator 7 3 0 1 1 0 1 95 Denominator 8 471 21 82 57 206 105 12 013 5. Immunisation coverage under 1 Quarterly % 70.5% 58.2% 81.8% 70.0% 69.5% 73.2% 75.1% year Numerator 9 5 673 688 823 967 1 550 1 645 78 933 Denominator 10 8 048 1 182 1 007 1 381 2 231 2 248 105 108 6. Measles 2nd dose coverage Quarterly % 87.0% 77.6% 90.7% 87.5% 78.2% 98.8% 86.3% Numerator 11 7 025 920 916 1 211 1 751 2 227 92 898 Denominator 12 8 072 1 185 1 010 1 384 2 238 2 255 107 596 7. Diarrhoea case fatality rate Quarterly % 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% Numerator 16 0 0 0 0 0 0 17 Denominator 17 767 82 172 201 206 106 6 992 8. Pneumonia case fatality rate Quarterly % 0.6% 0.0% 2.3% 1.0% 0.0% 0.0% 0.4% Numerator 18 2 0 1 1 0 0 29 Denominator 19 310 19 44 104 83 60 7 943 27
District wide Province Programme performance indicator Data source Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency value wide value / Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 9. Severe acute malnutrition case Quarterly % 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.6% fatality rate Numerator 20 0 0 0 0 0 0 5 Denominator 21 62 1 13 10 26 12 841 10. School Grade 1 - learners screened Quarterly No 0 233 477 520 256 673 0 Element 22 11. School Grade 8 - learners screened Quarterly No 0 0 0 0 0 0 0 Element 24 12. Delivery in 10 to 19 years in facility Quarterly % Not required Not required Not required Not required Not required Not required Not required rate to report to report to report to report to report to report to report Numerator 26 - - - - - - - Denominator 4 4 649 501 685 809 1 422 1 232 91 322 13. Couple year protection rate (Int) Quarterly % 83.3% 76.8% 99.5% 84.0% 91.2% 72.4% 78.8% Numerator 27 102 136 15 172 15 125 16 360 29 417 26 062 1 386 357 Denominator 28 122 676 19 747 15 201 19 474 32 254 36 000 1 760 154 14. Cervical cancer screening Quarterly % 48.4% 33.8% 56.8% 60.8% 44.1% 50.1% 55.7% coverage 30 years and older Numerator 29 5 064 596 765 1 025 1 165 1 513 90 454 Denominator 30 10 455 1 765 1 346 1 686 2 640 3 019 162 460 15. HPV 1st dose Annual No 0 378 263 493 716 764 0 Element 31 16. HPV 2nd dose Annual No 0 313 254 483 713 742 0 Element 33 17. Vitamin A 12 - 59 months coverage Quarterly % 42.4% 44.8% 44.5% 37.0% 36.4% 49.4% 48.8% Numerator 34 27 178 4 221 3 567 4 071 6 477 8 842 425 757 Denominator 35 64 133 9 416 8 022 10 998 17 782 17 916 872 332 28
District wide Province Programme performance indicator Data source Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency value wide value / Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 18. Maternal mortality in facility ratio Annual No per 39 0 0 0 117 0 57 100 000 Numerator 37 2 0 0 0 2 0 54 Denominator / 100 000 40 0.051 0.005 0.007 0.009 0.017 0.013 0.954 19. Neonatal death in facility rate Annual No per 1 7 4 16 5 9 1 9 000 Numerator 43 33 2 11 4 15 1 783 Denominator / 1 000 38 4.828 0.489 0.674 0.800 1.644 1.221 91.798 Table 13: Performance Indicators for District Health Services District wide Province wide Programme performance indicator Data source Type Bergrivier Cederberg Matzikama Saldanha Swartland Frequency value value / Element ID 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 2016/17 SECTOR SPECIFIC INDICATORS 1. Cataract surgery rate (in uninsured Quarterly No per 149 0 0 870 0 0 1 692 population) million Numerator 1 40 0 0 40 0 0 8 050 Denominator / 1 000 000 2 0.268 0.043 0.034 0.046 0.068 0.078 4.759 2. Malaria case fatality rate Quarterly % 0.0% 0.0% 0.0% 0.7% Numerator 3 0 0 0 0 0 0 1 Denominator 4 13 0 0 0 11 2 139 29
8. QUALITY OF CARE Table 14: Top 20 worst performing Ideal Clinic elements in PHC facilities 2016/17 Nr Worst performing elements 1. Patient record content adheres to ICSM prescripts 2. Adolescent and youth friendly services are provided 3. Staffing needs have been determined in line with WISN 4. Staffing is in line with WISN 5. Building is compliant with safety regulations 6. There is a functional clinic committee 7. Contact details of clinic committee members are visibly displayed 8. All external signage in place 9. Disinfectant, cleaning materials and equipment are available 10. Restore the emergency trolley daily or after every time it was used 11. There is an official memorandum of understanding between the district management and Cooperative Governance and Traditional Affairs (CoGTA) 12. Facility information board reflecting the facility name, service hours, physical address, contact details for facility and emergency service and service package details is visibly displayed at the entrance of the premises 13. All staff has received in-service training on infection control standard precautions that is in-line with the Standard Operating Procedure in the last two years. 14. Electronic networked system for monitoring the availability of medicines is used effectively 15. Clinic space accommodates all services and staff 16. The guideline for accessing, tracking, filing, archiving and disposal of patient records is adhered to 17. Resuscitation room is equipped with functional basic equipment for resuscitation 18. 80% of professional nurses have been trained on Basic Life Support 19. Essential equipment is available and functional in consulting areas 20. There is an official memorandum of understanding between the PDOH and the Department of Social Development [Source: Ideal Clinic Quality Improvement Plan 2017/18] Table 15: Top 20 worst performing National Core Standards in district hospitals 2016/17 Nr Worst performing elements 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 30
Nr Worst performing elements 12. 13. 14. 15. 16. 17. 18. 19. 20. [Source: WebDHIS National Core Standards] Table 16: Top 5 challenges reported by patients in patient surveys and patient complaints 2016/17 Nr Challenges reported in patient surveys Patient complaints 1. I was very bored at the hospital Care and professional treatment 2. I had to wait a long time to get my folder Staff attitudes 3. I did not feel safe at night at the hospital Waiting times 4. It takes longer than 30 minutes to get to the hospital Other 5. Visiting hours were not long enough Cleanliness [Source: Sinjani] 31
9. ORGANISATIONAL STRUCTURE OF THE DISTRICT MANAGEMENT TEAM 32
10. DISTRICT HEALTH EXPENDITURE Table 17: Summary of district health expenditure 2016/17 Sub-programme Budget: Adjusted Expenditure TOTAL Appropriation Province LG Province LG Budget Expen- % Overspent Trans Own Transf Own diture (Underspent) fer to er to LG * LG 2.1 District 23,002,000 22,931,254 23,002,000 22,931,254 (70,745.92) Management 2.2 Clinics 141,938,000 149,478,130 141,938,000 149,478,130 7,540,130 2.3 Community 33,961,000 29,942,528 33,961,000 29,942,528 (4,018,472) Health Centres 2.4 Community Services (incl. 11,343,000 12,375,017 11,343,000 12,375,017 1,032,017 PAH) 2.5 Other Community - - - - - Services 2.6 HIV/AIDS 89,175,000 91,308,502 89,175,000 91,308,502 2,133,502 2.7 Nutrition 3,155,000 3,078,515 3,155,000 3,078,515 (76,485.00) 2.9 District Hospitals 290,258,000 300,723,962 290,258,000 300,723,962 10,465,962 2.12 Other Donor Funding TOTAL DISTRICT 609,837,908 592,832,000 609,837,908 17,005,908 592,832,000 [Source: District Health Expenditure Review (2016/17) or BAS] Note: *LG - Local government The adjusted Management 2016/17 budget was used as a basis for 2017/18 financial year. The budget increased on Personnel for APL; the ICS/Inflation was 8.37% and for Non-APL 8.39%. The Inflation on Goods and Services received was 7.2% excluding the following items in Goods & Services: Blood (8%) Fleet Services (GMT) (6.2%) Financial Leases (6.2%) Transport equipment (6.2%). Inflation on Transfers and Subsidies estimated at 7 per cent was added. Inflation on Capital equipment was estimated at 0 per cent except for financial leases. The department has a shortfall of R143 million for 2017/18 financial year and the West Coast District contribution to the budget cuts was R5.1 million. The budget for the department therefore decreased in real terms while patient numbers increased. Measures were put in place in 2016/17 and will continue during 2017/18 to mitigate the challenges. 33
11. DISTRICT PERFORMANCE INDICATORS 11.1 DISTRICT HEALTH SERVICES Table 18: Performance indicators for District Health Services Provincial Data Estimated Programme performance indicator Type Audited / Actual performance Medium term targets actual Frequency source / performance performance Element ID 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2016/17 SECTOR SPECIFIC INDICATORS 1. Ideal clinic (IC) status rate Annual % 0.0% 0.0% 14.8% 25.9% 44.4% 66.7% 100.0% 17.2% Numerator 3 0 0 4 7 12 18 27 47 Denominator 2 27 27 27 27 27 27 27 273 2. PHC utilisation rate (annualised) Quarterly No 1.9 1.9 1.8 1.8 1.8 1.8 1.8 2.3 Numerator 6 809 841 796 986 803 161 804 285 822 490 840 817 859 226 14 413 350 Denominator 7 419 201 428 914 439 003 449 287 459 683 470 159 480 692 6 318 281 3. Complaint resolution within 25 Quarterly % 96.4% 99.4% 96.2% 95.5% 98.6% 98.4% 98.1% 95.6% working days rate (PHC facilities) Numerator 10 107 160 128 150 140 125 105 3 175 Denominator 8 111 161 133 157 142 127 107 3 320 34
Table 19: Quarterly targets for District Health Services Programme performance indicator Data source Frequency Annual target Quarterly targets / Element ID 2018/19 Quarter 1 Quarter 2 Quarter 3 Quarter 4 SECTOR SPECIFIC INDICATORS 1. Ideal clinic (IC) status rate Annual 44.4% - - - 44.4% Numerator 3 12 - - - 12 Denominator 2 27 - - - 27 2. PHC utilisation rate (annualised) Quarterly 1.8 1.8 1.9 1.7 1.8 Numerator 6 822 490 207 549 216 250 192 518 206 173 Denominator 7 459 683 114 921 114 921 114 921 114 920 3. Complaint resolution within 25 working days rate Quarterly 98.6% 97.2% 100.0% 100.0% 97.2% (PHC facilities) Numerator 10 140 35 37 33 35 Denominator 8 142 36 37 33 36 (a) Achieve ideal clinic status; The district has over the past year adhered to all requirements with regards to all levels of the prescribed assessments that had to be done towards achieving silver status. Each sub district manager and facility operational managers has been involved with focused on and off-site informal training sessions to re-emphasize and re-train staff to understand the importance and benefits towards improved quality health care services and contributing towards person centered care. Each sub district received 3 well-organized Ideal clinic master files that are organized in a way that the prescribed manual dictates to ensure standardization of source documents and to assist with standardized interpretation of what is required. The planning, coordination and provision of services are geared towards all the inclusion of all categories of the community requiring health care services. Although no dedicated youth health services facilities are operational, this category receives care and services as in specific timeslots later in the afternoon or as they prefer to attend during any time of the day. Processes for sorting of patients in the waiting area with specific emphasis on children, the disabled, elderly and acutely ill clients is being addressed and streaming patients to the appropriate areas for services are fast tracked. This can only be sustainable considering the activities scheduled for the day and the available staff. Efficient patient flow and waiting times are key indicators and are routinely monitored by the OPMs. Patient communication in facilities is crucial. The district has an additional two posts for quality assurance coordinators which will certainly assist with improving quality of services. 35
It is suggested that the broader system could assist in down-sizing the frequency and intervals in the same year when IC assessments must be conducted by the various levels. This is extremely cumbersome for operational managers who are also functioning as production clinical services providers on a daily basis. The frequency and approach of peer reviews in the PPTICRM must be reviewed as there appears to be inconsistencies across district assessors and an unhealthy competition with some generalized punitive attitude in some instances. (b) Reduce morbidity (or increase coverage indicators); The integrated management of chronic conditions has been a concern from a patient and clinician perspective. Some of the concerns to note are the lack of self-care management, taking ownership, compliance, ignorance and socio-economic conditions. The district has regular integrated wellness days in all sub districts and it is planned and coordinated with all relevant stakeholders working in a specific area. The strategies that are implemented include assessments of clients at home with referral to PHC clinics, health talks and open days where screening is done with referrals to clinics. PACK training is well on track and various modalities of training interventions are applied, eg on-site and e-version access for training. The identification of the COPC pilot sites, commencing with strategies to address social ills and focusing on the WOSA will give positive spin-offs over time with improved health outcomes in future. The wellness program requires dedicated persons per sub district to ensure that the focus is kept and driven with purpose if we want to turn down or close the tap. Prevention needs to start within the 1st 1000 days strategy, continue into primary and secondary education and the DOE needs to be influenced into curriculum changes and development. (c) Reduce mortality. The 1st 1000 days strategy remains a key programmatic focus. Roadshows have been conducted in all sub districts. Specific events are continuing with support from all staff and NPOs active in the area. The full package for this strategy is being implemented and is monitored by quarterly M&E sessions at sub district and district levels of engagements. The dedication and commitment of staff, NPOs and environmental health practitioners in the PSS season has shown a remarkable improvement in awareness of improved wellness and reducing preventable childhood diseases and death. No in-facility deaths have been reported for the past year during this time period. BANC services are available at all PHC facilities and early bookings are encouraged from a HCBC services platform and in PHC facility settings. Monthly M&M meetings remain mandatory and are monitored closely. It has been reported by the managers that the quality of such meetings has had positive spin-offs for staff in the management of our patients. 36
11.2 DISTRICT HOSPITALS Table 20: Performance indicators for District Hospitals Provincial Data Estimated Programme performance indicator Type Audited / Actual performance Medium term targets actual Frequency source / performance performance Element ID 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2016/17 SECTOR SPECIFIC INDICATORS 1. Hospital achieved 75% and more Quarterly % 28.6% 42.9% 57.1% 71.4% 85.7% 100.0% 100.0% 69.7% on National Core Standards (NCS) self-assessment rate (district hospitals) Numerator 3 2 3 4 5 6 7 7 23 Denominator 4 7 7 7 7 7 7 7 33 2. Average length of stay (district Quarterly Days 2.7 2.7 2.7 2.7 2.7 2.7 2.7 3.2 hospitals) Numerator 7 108 694 106 066 103 430 100 533 102 739 104 957 107 180 909 893 Denominator 8 40 404 38 972 38 124 36 603 37 398 38 196 38 997 280 580 3. Inpatient bed utilisation rate Quarterly % 81.4% 79.4% 77.4% 85.5% 87.4% 89.3% 91.2% 84.8% (district hospitals) Numerator 7 108 694 106 066 103 430 100 533 102 739 104 957 107 180 909 893 Denominator 9 133 605 133 605 133 605 117 543 117 543 117 543 117 543 1 072 731 4. Expenditure per PDE (district Quarterly R R 1 561 R 1 746 R 1 930 R 2 080 R 2 140 R 2 193 R 2 271 R 2 139 hospitals) Numerator 10 253 555 557 280 147 269 300 723 962 315 193 000 331 512 000 347 165 000 367 322 000 2 923 677 427 Denominator 16 162 395 160 442 155 836 151 528 154 915 158 324 161 744 1 366 831 5. Complaint resolution within 25 Quarterly % 54.1% 91.1% 67.3% 78.2% 81.6% 86.8% 90.7% 90.4% working days rate (district hospitals) Numerator 19 46 82 101 86 84 79 68 1 501 Denominator 17 85 90 150 110 103 91 75 1 661 37
Table 21: Quarterly targets for District Hospitals Programme performance indicator Data source Frequency Annual target Quarterly targets / Element ID 2018/19 Quarter 1 Quarter 2 Quarter 3 Quarter 4 SECTOR SPECIFIC INDICATORS 1. Hospital achieved 75% and more on National Quarterly 85.7% - - - 85.7% Core Standards (NCS) self-assessment rate (district hospitals) Numerator 3 6 - - - 6 Denominator 4 7 - - - 7 2. Average length of stay (district hospitals) Quarterly 2.7 2.8 2.6 2.8 2.7 Numerator 7 102 739 26 405 25 045 25 819 25 470 Denominator 8 37 398 9 323 9 503 9 286 9 286 3. Inpatient bed utilisation rate (district hospitals) Quarterly 87.4% 89.9% 85.2% 87.9% 86.7% Numerator 7 102 739 26 405 25 045 25 819 25 470 Denominator 9 117 543 29 386 29 386 29 386 29 385 4. Expenditure per PDE (district hospitals) Quarterly R 2 140 R 1 962 R 2 215 R 2 101 R 2 286 Numerator 10 331 512 000 76 594 936 85 374 646 82 230 761 87 311 657 Denominator 16 154 915 39 049 38 537 39 135 38 194 5. Complaint resolution within 25 working days rate Quarterly 81.6% 84.6% 80.0% 80.8% 80.8% (district hospitals) Numerator 19 84 22 20 21 21 Denominator 17 103 26 25 26 26 List and summarise the key interventions that will be implemented by the district in their district hospitals to: (a) Achieve higher levels of compliance with National Core Standards Ensure that QIP’s are in place and Implemented. Maintain and appraise strengths of facilities Strengthen support to the sub district Management iro of National Core Standards Ensure that minimum required resources are in place at facilities that enable them to comply and maintain good Quality. Continue training and Support iro the National Core Standards domains . 38
(b) Reduce morbidity (or increase coverage indicators); and Full implementation and strengthening of maternal and child health services, 1st 1000 days, including mental health screening and ESMOE Strengthening the PMTCT care in hospitals Mental health services iro 72 hour assessments and full support from psychiatrists. Clinical governance and holistic management of chronic disease of lifestyle with seamless referrals to PHC level Quality improvement in M&M meetings HAST: fast tracking TB patients to TB complex and referral to PHC level eCCR is being rolled out to improve continuity and quality of care of the patient (c) Reduce mortality (reduce the number of deaths – specifically maternal, neonatal and child). 1st 1000 days strategy fully implemented and monitored for outcomes Referral and follow up of high risk ante-natal clients ESMOE program implementation Staff competence and training 39
11.3 HIV AND AIDS, STIs AND TB CONTROL (HAST) Table 22: Performance indicators for HIV and AIDS, STIs and TB control (HAST) Provincial Data Estimated Programme performance indicator Type Audited / Actual performance Medium term targets actual Frequency source / performance performance Element ID 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2016/17 STRATEGIC GOAL: Promote health and wellness. 1.1.1 TB programme success rate Quarterly % 81.9% 68.9% 80.9% 81.3% 81.9% 82.8% 83.8% 80.4% Numerator 1 2 904 2 608 3 054 3 096 3 154 3 216 3 273 34 651 Denominator 2 3 546 3 787 3 773 3 809 3 849 3 882 3 906 43 099 2.1.1 ART retention in care after 12 Quarterly % 63.4% 57.0% 57.8% 59.7% 72.8% 73.6% 74.4% 72.2% months Numerator 3 881 859 1 075 1 130 1 354 1 391 1 419 33 307 Denominator 4 1 389 1 507 1 861 1 893 1 861 1 890 1 907 46 120 2.1.2 ART retention in care after 48 Quarterly % 51.0% 45.9% 41.4% 49.9% 57.2% 58.0% 59.0% 60.7% months Numerator 5 426 433 549 503 699 723 751 19 700 Denominator 6 836 943 1 326 1 008 1 223 1 247 1 273 32 455 SECTOR SPECIFIC INDICATORS 1. ART client remain on ART end of Quarterly No 6 521 7 651 8 910 9 802 11 831 12 100 12 370 230 931 month - total Element 7 2. TB/HIV co-infected client on ART Quarterly % 75.4% 78.7% 82.3% 82.3% 82.3% 82.2% 82.2% 89.6% rate Numerator 8 688 789 828 841 859 877 896 14 902 Denominator 9 912 1 003 1 006 1 022 1 044 1 067 1 090 16 637 3. HIV test done – total Quarterly No 84 723 100 721 107 918 106 968 109 435 111 921 114 422 1 379 375 Element 10 4. Male condoms distributed Quarterly No 7 020 742 8 070 750 8 967 800 9 245 400 9 458 529 9 673 256 9 889 070 113 913 868 Element 12 5. Medical male circumcision – Quarterly No 1 709 1 412 856 1 325 1 331 1 361 1 391 11 687 total Element 16 40
Provincial Data Estimated Programme performance indicator Type Audited / Actual performance Medium term targets actual Frequency source / performance performance Element ID 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2016/17 6. TB client 5 years and older start Quarterly % 99.3% 98.5% 95.9% 95.8% 95.8% 95.8% 95.8% 92.9% on treatment rate Numerator 19 2 109 2 346 1 932 2 121 2 168 2 216 2 263 21 007 Denominator 20 2 123 2 381 2 014 2 215 2 263 2 312 2 361 22 612 7. TB client treatment success rate Quarterly % 81.9% 68.9% 80.9% 81.3% 81.9% 82.8% 83.8% 80.4% Numerator 21 2 904 2 608 3 054 3 096 3 154 3 216 3 273 34 651 Denominator 22 3 546 3 787 3 773 3 809 3 849 3 882 3 906 43 099 8. TB client defaulter / lost to follow Quarterly % 8.4% 9.1% 10.4% 10.3% 9.6% 9.5% 9.4% 10.5% up rate Numerator 23 297 345 392 393 368 369 366 4 514 Denominator 22 3 546 3 787 3 773 3 809 3 849 3 882 3 906 43 099 9. TB client death rate Annual % 4.2% 4.5% 4.7% 4.6% 4.5% 4.4% 4.3% 3.9% Numerator 24 148 169 178 174 173 170 167 1 693 Denominator 22 3 546 3 787 3 773 3 809 3 849 3 882 3 906 43 099 10. TB MDR treatment success rate Annual % 54.8% 54.6% 42.9% 47.6% 47.4% 49.0% 44.6% Numerator 25 0 40 65 48 59 64 71 738 Denominator 26 0 73 119 112 124 135 145 1 653 Table 23: Quarterly targets for HIV and AIDS, STIs and TB control (HAST) Programme performance indicator Data source Frequency Annual target Quarterly targets / Element ID 2018/19 Quarter 1 Quarter 2 Quarter 3 Quarter 4 PROVINCIAL STRATEGIC OBJECTIVE INDICATORS 1.1.1 TB programme success rate Quarterly 81.9% 82.0% 81.9% 81.9% 82.0% Numerator 1 3 154 796 829 738 791 Denominator 2 3 849 971 1 012 901 965 2.1.1 ART retention in care after 12 months Quarterly 72.8% 72.8% 72.8% 72.7% 72.7% Numerator 3 1 354 342 356 317 339 Denominator 4 1 861 470 489 436 466 41
You can also read