Welcome to UQ Pre-departure briefing for international students - UQ Future Students
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CRICOS No. 00025B Welcome to UQ Pre-departure briefing for international students
Pre-departure checklist
Before you arrive
Before you arrive Starting at UQ
Accept your offer
my.uq.edu.au/starting-at-uq
Apply for a student visa
Activate your UQ student account
Visit the Starting at UQ website for enrolment instructions and key dates
Department of Home Affairs
Enrol in your chosen courses
Plan your finances
immi.homeaffairs.gov.au/visas/getting-a-visa/visa-
Plan temporary accommodation for your arrival
finder/study
Apply for Overseas Student Health Cover (OSHC) policy
Open a bank account. Some banks allow international students to open an
account in the three months leading up to arrival. Overseas Student Health Cover
Book airport pick-up online (a minimum of three days in advance)
Download helpful UQ apps
future-students.uq.edu.au/international/health-insurance
Plan what to pack
Watch this helpful video
page 29
Starting at UQ website
To get started visit my.uq.edu.au/starting-at-uq
page 2
Enrolling in your courses
my.uq.edu.au/starting-at-uq/enrol
page 2
Important dates
12 July 2019 Last date to request program change/s through my Si-net
15-19 July 2019 Orientation Week (O-Week/O-Fest)
19 July 2019 Due date to enrol for international students
22 July 2019 Semester 2 classes commence
2 August 2019 Last date for addition/alteration of enrolment
Due date for payment of fees and charges
31 August 2019 Census date (last date to drop courses or cancel enrolment without financial liability)
26 October 2019 Semester 2 classes end
2-16 November 2019 Semester 2 examination period
16 November 2019 Semester 2 ends
UQ Academic Calendar:
uq.edu.au/events/calendar_view.php?categ
ory_id=16&year=2019&month=&day=01
page 29
Get connected
Download these and other helpful apps my.uq.edu.au/mobile-
apps and get organised prior to your arrival.
page 3
Plan your accommodation
UQ guarantees accommodation for international students with a
number of options.
The UQ Accommodation Service can also assist you with finding a
home that is right for you.
my.uq.edu.au/student-support/accommodation
We can assist you with:
• Advice on accommodation options:
- Approved Off-Campus Providers
- UQ Residential Colleges
- Private Rentals
• Tenancy advice including before, during and when moving out
• Share housing advice
• UQ Rentals database
• Short stay accommodation (two weeks on arrival) is available. This
needs to be booked through the UQ Accommodation webpage.
pages 4-5
Approved Off-Campus
Providers
UQ has agreements with a number of local student accommodation
providers. Our agreements give you the assurance that the ‘approved’
accommodation options are clean, safe and of a quality standard.
my.uq.edu.au/student-support/accommodation/approved-providers
What can you expect from a UQ Approved Off-Campus Provider:
• All residents in the accommodation are students only
• Flexible room options, all fully furnished
• Rooms can be pre-booked
• Social engagement programs, including games, events and
activities
• All electricity, water and internet costs are included in the weekly
rent
pages 4-5On-Campus
Residential Colleges
There are 11 on-campus residences across St Lucia (10) and
Gatton (1) campuses
• Some are co-educational and others are single gender
• On-site learning support
• Social engagement programs, including games, events and
activities
• Most colleges provide full catering for students; some self-
catering options are available for postgraduate students
• Walking distance to university facilities
• Most have additional on site learning support for residents
pages 4-5Guaranteed Accommodation
for International Students
Guaranteed Accommodation is available to new international
students who are commencing at either St Lucia or Herston
campuses.
Eligibility:
• Be commencing as an international student at UQ
• Have accepted your offer of study (including ICTE-UQ and
IES Foundation Year)
• Be living alone – we do not provide guaranteed
accommodation to couples or families
Submit an application for Guaranteed Accommodation and
secure your accommodation before you arrive in Brisbane.
my.uq.edu.au/guaranteed-accommodation
Applications close on Sunday 7th July.
If you are under 18, please refer to our Under 18 Supervision
Program: uq.edu.au/student-services/u18-supervision
page 4Private rental options
• Lower cost option
• Rent will be based on the location, size, inclusions and
amenities
• May be furnished or unfurnished
• May be managed by a private owner or real-estate agent
• You can rent a whole house/apartment or just a room
• Always inspect property before paying money or signing a
lease agreement
• Book one to two weeks short term accommodation when you
arrive so you have time to inspect properties
• UQ Accommodation maintains the UQ Rentals database
uqrentals.com.au
pages 4-5Location
When choosing where to live, there are some important
considerations to keep in mind:
• how will you travel to campus? By bus, bike, ferry, car or on
foot?
• public transport options can be found on the Translink Journey
Planner
• will you have family with you? Do you need to be close to
schools and parks?
• access the Suburb Guide to find out more about suburbs:
uq.edu.au/student-services/apps/suburbguide/#/suburbs.
pages 14-15Airport reception The University of Queensland will arrange transportation from the Brisbane Domestic or International Airports for new UQ international students. Our limo drivers will meet you at the airport and give you a welcome pack to help you in your first few days. We will make sure that you arrive safely in your accommodation. my.uq.edu.au/information-and-services/student- support/accommodation/about-accommodation/airport-pickups To arrange airport pick-up, you will need to provide: • Minimum of 3 working days notice • Date of flight, flight time and flight number • Full drop-off address, including unit and street number • Number of persons accompanying you • Luggage and other relevant details page 9
Plan your finances How much can you afford to spend on accommodation? future-students.uq.edu.au/international/cost-living Initial costs • Temporary accommodation on arrival • Bond money (4 week’s rent) • Rent in advance (2 week’s rent) • Connection fees to utilities (electricity and gas) and phone • Furniture Ongoing costs • Rent • Utilities • Phone and internet • Essential books and equipment • Food, transport and recreation pages 6-7
Overseas Student Health Cover Overseas Student Health Cover (OSHC) helps you cover the cost of medical treatment while studying in Australia. UQ’s preferred OSHC provider is Allianz Global Assistance: allianzassistancehealth.com.au/en/student-visa-oshc/ Allianz Global Assistance OSHC essential package covers: • 24-hour emergency assistance and medical advice • partial coverage of medical services provided by doctors (GP Services) • partial coverage of medical services such as pathology and radiology • some prescription medicines • emergency ambulance services. After you arrive in Brisbane and have a local address, you can request your OSHC card. It is a simple five-step process you can complete online: oshcallianzassistance.com.au My OSHC Assistant Download the free app to manage your health cover on the go: allianzassistancehealth.com.au/en/helpcentre/oshc/oshc-app/ pages 6-7
What to pack • Important documents (printout of your electronic visa, valid passport, transcripts) • Essential medication and prescription • Bank account details from home country • Prescription for glasses or contact lenses TIPS Leave a copy of your passport at home with your family Pack the most important items in your carry-on (cabin) luggage Be sure to observe Australia’s quarantine laws and be aware of what you can and cannot bring to Australia Australian Customs and Quarantine laws View videos on Arriving in Australia pages 8-9
When you arrive
When you arrive
Contact your family members Orientation Week
Purchase an Australian SIM card
orientation.uq.edu.au
Purchase a go-card (Translink) and apply for the student discount
Secure permanent accommodation
Apply for your OSHC health cover card
Public transportation
Download the My OSHC Assistant App
Open a bank account (if not already opened)
translink.com.au
Attend the Getting Started and Safety in Australia information
sessions (compulsory)
Attend a Finding Accommodation in Brisbane information session Student workshops
Attend Orientation Week
uq.edu.au/student-services/upcoming-workshops
Attend Market Day and join a UQ club or society
Jump Start Academic Preparation Program (JSAPP)
page 29Getting around Public Transport (Translink) Brisbane’s Translink is an extensive bus, ferry and train transport network that makes it easy to get around. Purchase a go card from the bus stations at UQ, or many fare machines or retail outlets. Apply online for tertiary concession fares (50% fare) to be activated on your go card. Cost of travel depends on number of zones travelled. Download the ‘My Translink’ app to plan your journey. translink.com.au translink.com.au/tickets-and-fares/concessions/tertiary Pages 14-15
Compulsory information sessions
• Meet an International Student Advisor
• Receive campus and local maps
Getting Started •
•
Learn how to enrol, register and change classes
Find out how to get your ID card
• Learn more information on university facilities, student discounts on public transportation
• orientation.uq.edu.au/event/getting-started
• Personal safety in Australia
Safety in Australia •
•
Surviving Australian beaches
Animals to be aware of
• orientation.uq.edu.au/event/safety-australia
• Attend your specific program’s welcome and information session during Orientation Week (O-Week)
Program Welcome •
•
Receive a detailed overview of your program
Hear from teaching staff and current students
and Information •
•
Login to ‘Starting at UQ’ for your programs session details
my.uq.edu.au/starting-at-uq
pages 12-13Other information sessions
Jump Start Academic • A four-day program held in a friendly and supportive environment to help you make the transition to
Preparation Program a new educational institution, and a new cultural setting.
• uq.edu.au/student-services/jsapp
(JSAPP)
English for Academic • An eight week, part-time course to assist with your English language skills.
Communication (EAC) • Apply at icte.uq.edu.au/study/support-uq-students/english-academic-communication
Preparing for Success at • key skills needed for academic writing at university. You will get the opportunity to develop a critical
approach to writing, get feedback, and engage with other student writers.
University • https://www.uq.edu.au/student-services/upcoming-workshops
pages 12-13Other information sessions
• Secure accommodation if you haven’t already
Finding Accommodation • Learn about the types of accommodation available, things to consider when looking for
accommodation, steps to apply for rentals, your rights and responsibilities as a tenant, what to do
in Brisbane when moving in and out of accommodation, and steps for a successful share house experience
• orientation.uq.edu.au/event/renting-brisbane-information-session-0
OSHC and the Australian •
•
How to access medical help and doctors in Australia
What to do when you get sick
Medical System •
•
How to use Overseas Student Health Cover (OSHC)
orientation.uq.edu.au/event/oshc-and-australian-medical-system
• Australian culture
• Assignment and study skills
Other workshops •
•
Exam preparation
Wellbeing and living
• Careers and employability
• uq.edu.au/student-services/upcoming-workshops
pages 12-13Key dates: information sessions and programs
Session Dates/Times Weblink
Getting Started COMPULSORY Every Friday from 7 Jun to 19 Jul / 11am–12 orientation.uq.edu.au/event/getting-started
midday
Mon 15 Jul / 9am, 10am, 11am or 2pm
Tue 16 Jul / 10am, 11am or 1pm
Wed 17 Jul / 11am or 2pm
Thu 18 Jul / 11am
Safety in Australia COMPULSORY Mon 15 Jul / 9am or 12 midday orientation.uq.edu.au/event/safety-australia
Tue 16 Jul / 11am or 2pm
Wed 17 Jul / 1pm
Thu 18 Jul / 2pm
Fri 19 Jul / 12 midday
Finding Accommodation in Brisbane Wed 17 Jul / 12 midday orientation.uq.edu.au/event/finding-
accommodation-brisbane
English for Academic Communication icte.uq.edu.au/study/support-uq-students/english-
academic-communication
Jump Start Academic Preparation Program uq.edu.au/student-services/new2uq/jsapp
Library Tours Central library: Mon 15–Fri 19 Jul / 10–10:30am orientation.uq.edu.au/event-search/category/uq-
Dorothy Hill Engineering and Sciences library: library-tours-43/organiser/3778
Mon 15 to Fri 19 Jul / 1–1:20pm
O Week Festival Mon 15 to Fri 19 July orientation.uq.edu.au
page 29Settle in
Brisbane Find out all you need to know about living in Brisbane: • sport and recreation • food • arts and entertainment • nature and wildlife • student testimonials • places to visit. Visit future-students.uq.edu.au/living-in-Brisbane Hear from international students in Brisbane: choosebrisbane.com.au/study/why-choose- brisbane/testimonials/student-stories?sc_lang=en-au visitbrisbane.com.au pages 26-27
St Lucia campus
One of the world’s most beautiful campuses, just seven
kilometres from Brisbane’s city centre
• Bound by the Brisbane River on three sides
• An ideal study, research and living environment
• Sandstone buildings, parklands and lakes alongside world-
class teaching and research facilities
• Seven libraries on campus, 24 hour study areas
Everything you need on campus
• Sporting venues (UQ Sport), shops, banks, book shop, post
office, cafés and food outlets
• UQ Heath Service doctors, pharmacy, dental clinic
• Museums, theatre and a full range of entertainment options
and events
• Transportation – bus, ferry, bicycle, car
page 19Herston campus
UQ‘s core campus for clinical health teaching and research
• Located alongside the Royal Brisbane and Women’s Hospital
and the QIMR Berghofer Medical Research Institute,
approximately three kilometres from Brisbane City
• Home to the School of Medicine, the School of Public Health,
the Faculty of Medicine office, the UQ Centre for Clinical
Research (UQCCR), The Oral Health Centre (OHC), Health
@ UQ, and the research activities of the School of Nursing
and Midwifery
• Health Sciences library
• Food and cafes, ATM banks, post office, bookshop, news
agency, pharmacy
page 20Gatton campus
UQ’s rural campus, close to Brisbane, Ipswich and Toowoomba
• Relaxed, friendly atmosphere with open space to experience nature
and a farming lifestyle
• Modern teaching facilities and laboratories alongside historic
buildings
• $33 million Centre for Advanced Animal Science
• Supportive community of students and academics
• Medical, wellness and learning support services for students, and a
range of recreation activities
• Newly refurbished J.K. Murray library, post office, childcare centre,
bookshops, cafés, banking facilities, gym and a licensed club
Transport
• Free university-operated express bus four times each weekday
during semester
• Free on-campus parking for students
page 21Safety in Australia
Brisbane is a big city and generally safe but you need to take the
same precautions as you would do in your home city.
• New and unfamiliar environment
• We want you to remain safe
• Safety in Australia workshop – compulsory for all new
students
page 12The Mobile Application
Sonder is a 24/7 safety
and wellbeing
service for you
during your studies at
University of
Queensland. Use the
service to feel safe
and supported if you
get lost, injured, need
any safety or
wellbeing advice.
App Demo http://sonderdemo.online/uni
Video https://resources.sonderaustralia.com/appexplainerTo activate your account visit
sonderau.com/uq
Safety and
Active your
wellbeing
Sonder is one
Account
of the primary
NOW! Follow the
factors for
activation
students and on
instructions
parents in
your “Sonder
deciding where
Activation Card”
to study
Questions? Please email Sonder at
customerservice@sonderaustralia.comBeach and Surf Safety UQ provides an education and awareness program and safety tips as part of your Health and Safety workshop. page 27
International Student Support • Appointments • Transition to living in Brisbane and Australia • Understanding university processes • Financial, welfare and health issues • Bringing your family • Workshops page 24
Counselling • Pet therapy program • Art-based therapy • Mindfulness yoga • Freedom from your cage • Lived experience sessions • Appointments page 24
Learning Support • Learning workshops • Peer mentoring • Assignment writing • Group work tips • Postgraduate support • Appointments with Learning Advisors page 24
Diversity, disability and inclusion
services
UQ provides free support and services for students with a
disability, illness, injury or mental health condition, whether Contact a Disability Advisor
temporary or permanent.
disability@uq.edu.au
A Disability Advisor can assist with:
• Guidance and support regarding academic access
requirement
prior to arrival to UQ
• Develop an individualised Student Access Plan
• Arrange appropriate adjustments
Example disability support services: All information will be confidential
• Assistive technology
• Computer facilities and will not affect your application to UQ.
• Participant or Access Assistant
• Note taking
• Alternative print services
The Disability Advisor will request appropriate medical
documentation to put the necessary support in place.
page 24 42Multi Faith Chaplaincy
• Prayer, meditation and worship
• Individual spiritual guidance and direction
• Opportunities for informal gatherings reading and discussion
groups
• Many faith traditions represented
page 24Student Relations Network UQ students calling to welcome you! We would love to check in with you and see how you are going, enter in your Australian phone number We can help you with • Enrolment and sign-on (SI-net) • Student Services (accommodation; learning support; counselling and wellbeing; faith) • Making friends; joining clubs and societies; transport; mentoring • Key contacts in your Faculty/School and the UQ Community facebook.com/studentrelationsnetwork page 24
UQLife – Make new friends UQ Mates program, social activities and events Head to orientation.uq.edu.au/ for all of your orientation event information including three weeks of live music, dance, food, fun and information – Great Court, starts 15 July! Join UQLIFE on Instagram: @uqlife and facebook: @uqlife to keep up to date with what’s happening on campus Check out UQ Mentoring to find peer, social, industry mentoring programs my.uq.edu.au/mentoring Sign up to O’ to 4 Mentoring to meet new friends and learn from other students mentoring.app.uq.edu.au/p/p10/about page 25
Banks The four major banks in Australia are: • Commonwealth Bank of Australia • Westpac Bank • National Australia Bank • ANZ There are also a number of smaller banks to choose from in Australia. Some banks may offer preferential rates for full-time international students, such as no monthly service fees. Banking facilities are available on all UQ campuses (full branches and ATMs). Download the UQnav app to find out what banking facilities are available on your campus. page 7
Working while studying Student on a Student Visa As a student on a Student Visa, you are entitled to work: • up to 40 hours a fortnight (2-week period) while studying • unlimited hours during semester break • HDR students can work unlimited hours Working on a Student Visa workshop and learn: • Work limitations of your student visa • How to obtain a Tax File Number (TFN) • Where to look for student-friendly jobs • Income tax on your earnings/savings pages 6-7
Student Employability The goal of the Student Employability support is to develop graduates with the knowledge, leadership skills and innovative mindset to build meaningful networks, create agile careers and put their ideas in motion. There are a range of free online employability courses through Exploy101x, free mentoring via O’ to 4 Mentor and loads of volunteering opportunities to expand your knowledge and apply new skills. Each Faculty has an employability team to help guide students in the discipline area and the central Employability Centre offers a number of additional resources to provide guidance and support to students throughout their UQ journey: • planning for the future • developing employability • preparing for employment. employability.uq.edu.au page 23
Campus maps
Your first weeks at UQ orientation.uq.edu.au
Get to know your campus
Review the safety services on campus
Wednesday Markets (St Lucia)
Attend your first day of class uqu.com.au/outlet/43/wednesdaymarkets
Know where to get help through the International Student
Support services
Make professional connections through the Student Events and entertainment
Employability Centre
Get to know Brisbane and surrounds
facebook.com/uqlife/
Plan your weekends and free time
International Student Services
International Student Video – to recap on what you need to do
before you arrive. uq.edu.au/student-services/international-students
page 29Questions
Offers and commencing UQ International - General office
study: T +61 (7) 3365 7941
E applicationstatus@uq.edu.au
Level 2, JD Story Building
The University of Queensland
St Lucia Qld 4072
AUSTRALIA
Accommodation, disability and St Lucia Gatton Herston
international student support: T: +61 (7) 3365 1704 T +61 (7) 5460 1046 T: +61 (7) 3365 1704
E: student.services@uq.edu.au E: student.services@uq.edu.au E: student.services@uq.edu.au
Student Support Services Building (21D) Morrison Hall, Via Warrego Highway UQ Oral Health Centre,
The University of Queensland Gatton Qld 4343 Level 5, Building 883
St Lucia Qld 4072 AUSTRALIA 288 Herston Rd
AUSTRALIA Herston Qld 4006
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